KFC in Newcastle Under Lyme in Newcastle-under-Lyme

Thanks to abi she was polite and professional

Service was really quick, food was piping hot and location was exceptionnally clean. Staff are super friendly, especially our server, Abi, who greeted us with a friendly smile and nothing was too much of a bother for them

Abi was really friendly and food was good.

Food was great. Abi was a great server. Is good 👍

Great experience and food, Abi had great service handling my order today.

Abi has lovley customer service amazing food!

Everyone was very kind but I would like to mention Aidan for his excellent service given to us

I get kids food from here. Prefer the drive through although it's closed a lot or has cash only options that can be annoying. Also often get wrong food or take the money then tell you to choose an alternative meal. I don't prefer using this branch. could do more to improve their service. Update on this review. My pet hate is receiving a bucket meal in a tacky paper bag. £24 for two meals in paper bags feels so grubby and is off putting.

Great food great service thank u Corey

Fantastic food. Lovely staff But very cold - air con was too low

Great food and great staff, would recommend

I have just had three mini fillet chicken burgers. They were absolutely disgusting Chewy chicken out of the three I think I may have got to eat warm just eating around all of the horrible bits

Jack is such a smiley person, he deserves the world.

Staff are Very friendly and have excellent customer service

Rice bowls advertised but not available to order

Abi and Chris have fantastic service? And the food is amazing

Chris and Abi were stellar to deal with, 0 issues and 0 fuss

Nice clean establishment and good service

Jack had lovely manners and made us feel welcome and food come quick and hot and tasted good.

Millie and Chris were very nice and efficient and I got my food quick .

Very nice place nice and nice food

Chris and Millie are goats very nice good food

millie and chris were very friendly and food was quick

Good customer service. Clean and tidy restaurant.

Harvey was a excellent example of professionalism

Good quality customer service, clean environment, food came quickly and the kiosks worked well

The restaurant was a clean and friendly environment, the food was hot and fully cooked, I would come here again compared to my local KFC.

Amazing place with beautiful sunshine, worth grabbing a food in KFC. Enjoyed a good amount of chicken delicacies.

Amazing food. Served by Josh and Gemma. Brilliant service

Table service was quick, food order was correct and food was hot/fresh.

This was quality, the food was outstanding.

Ambient environment with fingerlicking Foods.

Staff are pretty chill and helpful

I love going to kfc. The staff is always nice

Best Kfc outlet in Newcastle Under Lyme

Too much big sound Too much freezing inside Clan yes Food all small portion like for children

Good service from and Liz and Ian and neha and adam Nice mini burger fillet

Its very good and good service and good food and good hospitality.

Very nice food and service from Josh fenish

Area was clean service was fast and the customer service was excellent

clean area with a fast service and we got the customer service was very good the waiters were very nice

The staff are really helpful, food was great and it was really a pleasure to be a customer.

all was so good, service and everything was on top level

Really friendly staff and quick service for good quality food 🍲

Good food and service thanks Stephen!

Found the driver was not interested in the delivery

Stephen served us and was so friendly and helpful. Outstanding service with a smile!

ordered a large popcorn chicken with my meal but received a small popcorn chicken instead.. absolutely abysmal service!

There was an item missing- a large chicken popcorn. The chicken pieces from the family bucket 9 out of 10 pieces of chicken were drumsticks, rather than a mix of pieces, including breast and thigh (one thigh)

Very fast and friendly service! Special thanks to Elizabeth Ian

Best food ever tasted Best table service The cooks are very good at there jobs :)

Lovely driver very nice and great delivery time

order never turned up. had message saying it had been delivered at 6.29. at 7 . o'clock haven't received. my code was 0700. how can they deliver to someone else when I have the code

I will be back next Time, i appreciate the meal

Fast service good food simple design

really good place, i dined in with my friends and the service was great and the customers service was great

Drive Through was fast and lady was polite

My chicken was unbelievable cooked by Thomas would recommend

Tables dirty but not busy,no servetts

Ordered last night for delivery and received pink uncooked chicken in rice bowl. Won't be returning.

The food is fast amazing and Abby is great at customer service

I received my food extremely quickly and the service was excellent from Abi. Will visit this location again.

The food is very fast and it is juicy and fine and abi is great at customer service

Amazing service by a chap named Conner. We travelled a round trip of 30 miles to visit this Restaurant. On returning home we noticed the order was incorrect, whether we didn't make our order clear or the person who took the order wasn't paying attention is out for debate, these things happen we are only human. I rang the restaurant and spoke to a gentleman called Conner. Right from the beginning it was clear he knew the correct way to speak and listen to the customers, very professional I must say !! He explained the options one of which was to return to the restaurant and he personally would help to rectify the mistake. My wife returned and was met by Conner at the front desk. He immediately apologized for the misunderstanding. He replaced the incorrect food with the correct food and helped my wife with the food back to the car. Mistakes happen, it's how mistakes are dealt with is what matters. Many, many thanks Conner for how you dealt with us that evening. (IT DOESN'T GET ANY BETTER THAN THIS FOLKS.)

fast delivery food still nice and warm.

Chicken wasn't cooked through, last time I'll be ordering from this place

Not packing order properly, missing items.

Jacks service was immaculate and such a kind bloke

I ordered 3 items for drive through pick up, when I got home just found out they only gave me two items. The missing items were for the kid, he is very disappointed.

Great service from Jemma and the team, food was fresh and tasted good. Incredibly short wait time for food.

Good food quick service from Jemma and the team.

Jemma was great, food was amazing

Jemma and Paige were brilliant on front very fast very precise. Good chemistry and were bouncing off each other. Very lovely ladies.

It is good food and great service

Excellent service from placing order to delivery

order missing 2 items, not enough chips in the 2. they did deliver to. feed even 1 person

missing items and promo code didn't work.

Mille , Chris and Ian (the workers) were so helpful with our group order. They provided such excellent service and the food was good and delivered in a timely manner.

The food is very gooodddd.The service was great too

Amazing place man absolutely vibes the scenery on the way in is superb 10/10 recommend

Great environment. Clean and great food as well

Very nice, good customer service, would come here again

Love the gravy mega box and zinger burger here. Perfect service from Chris, Ian and Millie

The food was so good and Millie , Ian and Chris were so patient with us

The man's toilet leak on my shoes and the Manager didn't care about my complaint! When I ordered my food and i choose to pay cash. Nobody called my ticket order number and I was waiting like stupid 🙃! Some guy behind the counter pretend to be the Manager and I got no help at all! Very poor service but great food!

was not given my barbecue sauce

I’m not sure what it is about this particular KFC but it is always very slow. I know, I know I’m merely waiting 5-10 mins for fast food. However i was there in total for about 12 mins, at ahead was waiting for food and then so was I. Car behind me didn’t. I ordered a twister wrap meal and fail to understand what took so long, I was asked to wait in the car park. Staff apologetic and friendly but, this is a routinely slow KFC. The indoors was empty bar a couple with food and one guy came out with a 2-large bag order while I was waiting.

food was as expected, delivery was 20 minutes after latest expected delivery time, around 18:25

Items missing, food stone cold, 45 mins late, ran over our lunchtime break and had to be thrown away. Waste of £33

We went there not chicken and twenty thirty minutes waiting time.

Forgot beans and mash and got charged

kept waiting and delivery time kept going up

Over an hour also specifically called the store to say no salad or mayo because for my children and came with salad and mayo and cold

Very very poor, items missing, share bucket only had chicken legs in which looked old, twister wrap looked like its been thrown at the wall and wrapped up by a 2yr old. Call them and they don't give a shit, terrible. Ran by a load of kids that haven't got a clue what there doing.

Millie gave good customer service

I had food missing from my order had to go to KFC to get the items you need to look in to this it keeps happening .......

They put some sos on my food wich I haven’t order they are stupidly not happy bad personal at this kfc

I ordered at 18.40 when it said it would be 15 minutes delivery. By 19.30 it still hadn’t arrived. I called the restaurant and they said the driver hadn’t turned up. They then said he had and they were making a fresh meal- arrived over an hour after

the food and service was really good

food quality was really bad, burger was smothered in mayo, had to peel skin from off the chicken