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3.0

Based on 8.693 opinions finded in 4 websites

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Nº 308 in 365 in Newcastle-under-Lyme

Nº 9 of 16 Fast food in Newcastle-under-Lyme

CUSTOMERS TALK ABOUT DISHES WITH..chickenfilletbeanscookedpopcornboneless

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Thanks to abi she was polite and professional

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Anthony Johnston . 2025-04-23

MORE AT Google

Service was really quick, food was piping hot and location was exceptionnally clean. Staff are super friendly, especially our server, Abi, who greeted us with a friendly smile and nothing was too much of a bother for them

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Aaron Williams . 2025-04-23

MORE AT Google

Abi was really friendly and food was good.

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Bethany Hambly . 2025-04-23

MORE AT Google

Food was great. Abi was a great server. Is good 👍

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Trueskillz 1 . 2025-04-23

MORE AT Google

Great experience and food, Abi had great service handling my order today.

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Gibril . 2025-04-23

MORE AT Google

Abi has lovley customer service amazing food!

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retroafro1 . 2025-04-22

MORE AT Google

Everyone was very kind but I would like to mention Aidan for his excellent service given to us

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agata czlapa . 2025-04-22

MORE AT Google

I get kids food from here. Prefer the drive through although it's closed a lot or has cash only options that can be annoying. Also often get wrong food or take the money then tell you to choose an alternative meal. I don't prefer using this branch. could do more to improve their service. Update on this review. My pet hate is receiving a bucket meal in a tacky paper bag. £24 for two meals in paper bags feels so grubby and is off putting.

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Heidi Lomax . 2025-04-22

MORE AT Google

Great food great service thank u Corey

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Yusuf Koc . 2025-04-21

MORE AT Google

Fantastic food. Lovely staff But very cold - air con was too low

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The Cheshire wife Emma hunt . 2025-04-21

MORE AT Google

Great food and great staff, would recommend

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Martyn Forrester . 2025-04-20

MORE AT Google

I have just had three mini fillet chicken burgers. They were absolutely disgusting Chewy chicken out of the three I think I may have got to eat warm just eating around all of the horrible bits

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Gary Hill . 2025-04-18

MORE AT Google

Jack is such a smiley person, he deserves the world.

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ruby pointon . 2025-04-18

MORE AT Google

Staff are Very friendly and have excellent customer service

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Aaron Josh Magat . 2025-04-18

MORE AT Google

Rice bowls advertised but not available to order

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Kelly Robinson . 2025-04-18

MORE AT Google

Abi and Chris have fantastic service? And the food is amazing

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wolfejiang . 2025-04-16

MORE AT Google

Chris and Abi were stellar to deal with, 0 issues and 0 fuss

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Jordan Costa . 2025-04-16

MORE AT Google

Nice clean establishment and good service

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Steve Walsh . 2025-04-16

MORE AT Google

Jack had lovely manners and made us feel welcome and food come quick and hot and tasted good.

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Alisia Wanless . 2025-04-13

MORE AT Google

Millie and Chris were very nice and efficient and I got my food quick .

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Kaddi Kassama . 2025-04-11

MORE AT Google

Very nice place nice and nice food

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Zane Wilson . 2025-04-11

MORE AT Google

Chris and Millie are goats very nice good food

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Emma Richards . 2025-04-11

MORE AT Google

millie and chris were very friendly and food was quick

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DIY DYNAMIC DUO . 2025-04-11

MORE AT Google

Good customer service. Clean and tidy restaurant.

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Kieren Williams . 2025-04-10

MORE AT Google

Harvey was a excellent example of professionalism

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Liam Jones . 2025-04-10

MORE AT Google

Good quality customer service, clean environment, food came quickly and the kiosks worked well

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Riley . 2025-04-08

MORE AT Google

The restaurant was a clean and friendly environment, the food was hot and fully cooked, I would come here again compared to my local KFC.

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Jessie . 2025-04-08

MORE AT Google

Amazing place with beautiful sunshine, worth grabbing a food in KFC. Enjoyed a good amount of chicken delicacies.

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Antse Gawa . 2025-04-07

MORE AT Google

Amazing food. Served by Josh and Gemma. Brilliant service

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Melissa Durber . 2025-04-07

MORE AT Google

Table service was quick, food order was correct and food was hot/fresh.

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Martin John Harley . 2025-04-07

MORE AT Google

This was quality, the food was outstanding.

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Noah . 2025-04-07

MORE AT Google

Ambient environment with fingerlicking Foods.

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Tsering Lhakyi . 2025-04-07

MORE AT Google

Staff are pretty chill and helpful

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Tommy Lea. . 2025-04-06

MORE AT Google

I love going to kfc. The staff is always nice

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Michal Karas . 2025-04-06

MORE AT Google

Best Kfc outlet in Newcastle Under Lyme

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anto varghese alappat . 2025-04-06

MORE AT Google

Too much big sound Too much freezing inside Clan yes Food all small portion like for children

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KAT KLAUS . 2025-04-05

MORE AT Google

Good service from and Liz and Ian and neha and adam Nice mini burger fillet

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Teen Titans . 2025-04-05

MORE AT Google

Its very good and good service and good food and good hospitality.

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Rohan Saiju . 2025-04-05

MORE AT Google

Very nice food and service from Josh fenish

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Aaushvan Sukiharan . 2025-04-05

MORE AT Google

Area was clean service was fast and the customer service was excellent

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Yohan Jose . 2025-04-05

MORE AT Google

clean area with a fast service and we got the customer service was very good the waiters were very nice

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Shion Shaiju . 2025-04-05

MORE AT Google

The staff are really helpful, food was great and it was really a pleasure to be a customer.

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Jeramiah Jeedhu [10101-S] . 2025-04-05

MORE AT Google

all was so good, service and everything was on top level

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Jeramiah Jeedhu . 2025-04-05

MORE AT Google

Really friendly staff and quick service for good quality food 🍲

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Quinn Kelsall . 2025-04-04

MORE AT Google

Good food and service thanks Stephen!

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Dasher Spikman . 2025-04-01

MORE AT Google

Found the driver was not interested in the delivery

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Nyree . 2025-04-01

MORE AT Just Eat

Stephen served us and was so friendly and helpful. Outstanding service with a smile!

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Tinker Bell . 2025-04-01

MORE AT Google

ordered a large popcorn chicken with my meal but received a small popcorn chicken instead.. absolutely abysmal service!

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neil . 2025-03-31

MORE AT Just Eat

There was an item missing- a large chicken popcorn. The chicken pieces from the family bucket 9 out of 10 pieces of chicken were drumsticks, rather than a mix of pieces, including breast and thigh (one thigh)

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k . 2025-03-30

MORE AT Just Eat

Very fast and friendly service! Special thanks to Elizabeth Ian

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Tao Zhang . 2025-03-29

MORE AT Google

Best food ever tasted Best table service The cooks are very good at there jobs :)

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Lesleyann Williams . 2025-03-29

MORE AT Google

Lovely driver very nice and great delivery time

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Gerae . 2025-03-29

MORE AT Just Eat

order never turned up. had message saying it had been delivered at 6.29. at 7 . o'clock haven't received. my code was 0700. how can they deliver to someone else when I have the code

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Anthony . 2025-03-29

MORE AT Just Eat

I will be back next Time, i appreciate the meal

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Augusta Gina . 2025-03-28

MORE AT Google

Fast service good food simple design

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Reuben Hamlett . 2025-03-28

MORE AT Google

really good place, i dined in with my friends and the service was great and the customers service was great

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foriegn virgis . 2025-03-28

MORE AT Google

Drive Through was fast and lady was polite

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Lord Farquaad . 2025-03-28

MORE AT Google

My chicken was unbelievable cooked by Thomas would recommend

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Harvey Mclean . 2025-03-27

MORE AT Google

Tables dirty but not busy,no servetts

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Wayne Machin . 2025-03-26

MORE AT Google

Ordered last night for delivery and received pink uncooked chicken in rice bowl. Won't be returning.

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Liam Champion . 2025-03-25

MORE AT Google

The food is fast amazing and Abby is great at customer service

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Tri. Ckshoters . 2025-03-25

MORE AT Google

I received my food extremely quickly and the service was excellent from Abi. Will visit this location again.

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Bradley Phillips . 2025-03-25

MORE AT Google

The food is very fast and it is juicy and fine and abi is great at customer service

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Alex garrett . 2025-03-25

MORE AT Google

Amazing service by a chap named Conner. We travelled a round trip of 30 miles to visit this Restaurant. On returning home we noticed the order was incorrect, whether we didn't make our order clear or the person who took the order wasn't paying attention is out for debate, these things happen we are only human. I rang the restaurant and spoke to a gentleman called Conner. Right from the beginning it was clear he knew the correct way to speak and listen to the customers, very professional I must say !! He explained the options one of which was to return to the restaurant and he personally would help to rectify the mistake. My wife returned and was met by Conner at the front desk. He immediately apologized for the misunderstanding. He replaced the incorrect food with the correct food and helped my wife with the food back to the car. Mistakes happen, it's how mistakes are dealt with is what matters. Many, many thanks Conner for how you dealt with us that evening. (IT DOESN'T GET ANY BETTER THAN THIS FOLKS.)

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neil sweeting . 2025-03-23

MORE AT Google

fast delivery food still nice and warm.

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Mark . 2025-03-23

MORE AT Just Eat

Chicken wasn't cooked through, last time I'll be ordering from this place

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Chris . 2025-03-20

MORE AT Just Eat

Not packing order properly, missing items.

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Remigiusz . 2025-03-19

MORE AT Just Eat

Jacks service was immaculate and such a kind bloke

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cahzy . 2025-03-19

MORE AT Google

I ordered 3 items for drive through pick up, when I got home just found out they only gave me two items. The missing items were for the kid, he is very disappointed.

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W Z . 2025-03-19

MORE AT Google

Great service from Jemma and the team, food was fresh and tasted good. Incredibly short wait time for food.

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Sebastian Karas . 2025-03-17

MORE AT Google

Good food quick service from Jemma and the team.

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Adam Pritchard . 2025-03-17

MORE AT Google

Jemma was great, food was amazing

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ethan . 2025-03-17

MORE AT Google

Jemma and Paige were brilliant on front very fast very precise. Good chemistry and were bouncing off each other. Very lovely ladies.

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Simmone Guilt . 2025-03-17

MORE AT Google

It is good food and great service

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Lewis Wilkes . 2025-03-15

MORE AT Google

Excellent service from placing order to delivery

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Joanne . 2025-03-15

MORE AT Just Eat

order missing 2 items, not enough chips in the 2. they did deliver to. feed even 1 person

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jemma . 2025-03-14

MORE AT Just Eat

missing items and promo code didn't work.

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Ryan . 2025-03-14

MORE AT Just Eat

Mille , Chris and Ian (the workers) were so helpful with our group order. They provided such excellent service and the food was good and delivered in a timely manner.

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Hillary Coker . 2025-03-09

MORE AT Google

The food is very gooodddd.The service was great too

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melanin_ace . 2025-03-09

MORE AT Google

Amazing place man absolutely vibes the scenery on the way in is superb 10/10 recommend

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Josh Patel . 2025-03-09

MORE AT Google

Great environment. Clean and great food as well

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Nnenna Oha . 2025-03-09

MORE AT Google

Very nice, good customer service, would come here again

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Rachel Laker . 2025-03-09

MORE AT Google

Love the gravy mega box and zinger burger here. Perfect service from Chris, Ian and Millie

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C1YT . 2025-03-09

MORE AT Google

The food was so good and Millie , Ian and Chris were so patient with us

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winifred okpokiri . 2025-03-09

MORE AT Google

The man's toilet leak on my shoes and the Manager didn't care about my complaint! When I ordered my food and i choose to pay cash. Nobody called my ticket order number and I was waiting like stupid 🙃! Some guy behind the counter pretend to be the Manager and I got no help at all! Very poor service but great food!

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valycon C . 2025-03-08

MORE AT Google

was not given my barbecue sauce

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HANNAH . 2025-03-07

MORE AT Just Eat

I’m not sure what it is about this particular KFC but it is always very slow. I know, I know I’m merely waiting 5-10 mins for fast food. However i was there in total for about 12 mins, at ahead was waiting for food and then so was I. Car behind me didn’t. I ordered a twister wrap meal and fail to understand what took so long, I was asked to wait in the car park. Staff apologetic and friendly but, this is a routinely slow KFC. The indoors was empty bar a couple with food and one guy came out with a 2-large bag order while I was waiting.

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Zoe . 2025-03-06

MORE AT Google

food was as expected, delivery was 20 minutes after latest expected delivery time, around 18:25

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Philip . 2025-03-06

MORE AT Just Eat

Items missing, food stone cold, 45 mins late, ran over our lunchtime break and had to be thrown away. Waste of £33

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Andy . 2025-03-06

MORE AT Just Eat

We went there not chicken and twenty thirty minutes waiting time.

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Erdal keklik . 2025-03-06

MORE AT Google

Forgot beans and mash and got charged

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Aaron . 2025-03-02

MORE AT Just Eat

kept waiting and delivery time kept going up

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Ben . 2025-03-02

MORE AT Just Eat

Over an hour also specifically called the store to say no salad or mayo because for my children and came with salad and mayo and cold

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Elena . 2025-03-02

MORE AT Just Eat

Very very poor, items missing, share bucket only had chicken legs in which looked old, twister wrap looked like its been thrown at the wall and wrapped up by a 2yr old. Call them and they don't give a shit, terrible. Ran by a load of kids that haven't got a clue what there doing.

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Craig Lambert . 2025-03-02

MORE AT Google

Millie gave good customer service

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Carla De la cruz . 2025-03-02

MORE AT Google

I had food missing from my order had to go to KFC to get the items you need to look in to this it keeps happening .......

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Ashley . 2025-03-01

MORE AT Just Eat

They put some sos on my food wich I haven’t order they are stupidly not happy bad personal at this kfc

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Florin . 2025-03-01

MORE AT Just Eat

I ordered at 18.40 when it said it would be 15 minutes delivery. By 19.30 it still hadn’t arrived. I called the restaurant and they said the driver hadn’t turned up. They then said he had and they were making a fresh meal- arrived over an hour after

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Nicola . 2025-02-26

MORE AT Just Eat

the food and service was really good

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Jenson Whitehead . 2025-02-26

MORE AT Google

food quality was really bad, burger was smothered in mayo, had to peel skin from off the chicken

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Shaun . 2025-02-26

MORE AT Just Eat

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