Based on 8.693 opinions finded in 4 websites
Based on 8.693 opinions finded in 4 websites
Nº 308 in 365 in Newcastle-under-Lyme
Nº 9 of 16 Fast food in Newcastle-under-Lyme
Opinions
Thanks to abi she was polite and professional
Anthony Johnston . 2025-04-23
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Service was really quick, food was piping hot and location was exceptionnally clean. Staff are super friendly, especially our server, Abi, who greeted us with a friendly smile and nothing was too much of a bother for them
Aaron Williams . 2025-04-23
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Abi was really friendly and food was good.
Bethany Hambly . 2025-04-23
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Food was great. Abi was a great server. Is good 👍
Trueskillz 1 . 2025-04-23
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Great experience and food, Abi had great service handling my order today.
Gibril . 2025-04-23
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Abi has lovley customer service amazing food!
retroafro1 . 2025-04-22
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Everyone was very kind but I would like to mention Aidan for his excellent service given to us
agata czlapa . 2025-04-22
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I get kids food from here. Prefer the drive through although it's closed a lot or has cash only options that can be annoying. Also often get wrong food or take the money then tell you to choose an alternative meal. I don't prefer using this branch. could do more to improve their service. Update on this review. My pet hate is receiving a bucket meal in a tacky paper bag. £24 for two meals in paper bags feels so grubby and is off putting.
Heidi Lomax . 2025-04-22
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Great food great service thank u Corey
Yusuf Koc . 2025-04-21
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Fantastic food. Lovely staff But very cold - air con was too low
The Cheshire wife Emma hunt . 2025-04-21
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Great food and great staff, would recommend
Martyn Forrester . 2025-04-20
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I have just had three mini fillet chicken burgers. They were absolutely disgusting Chewy chicken out of the three I think I may have got to eat warm just eating around all of the horrible bits
Gary Hill . 2025-04-18
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Jack is such a smiley person, he deserves the world.
ruby pointon . 2025-04-18
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Staff are Very friendly and have excellent customer service
Aaron Josh Magat . 2025-04-18
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Rice bowls advertised but not available to order
Kelly Robinson . 2025-04-18
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Abi and Chris have fantastic service? And the food is amazing
wolfejiang . 2025-04-16
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Chris and Abi were stellar to deal with, 0 issues and 0 fuss
Jordan Costa . 2025-04-16
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Nice clean establishment and good service
Steve Walsh . 2025-04-16
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Jack had lovely manners and made us feel welcome and food come quick and hot and tasted good.
Alisia Wanless . 2025-04-13
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Millie and Chris were very nice and efficient and I got my food quick .
Kaddi Kassama . 2025-04-11
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Very nice place nice and nice food
Zane Wilson . 2025-04-11
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Chris and Millie are goats very nice good food
Emma Richards . 2025-04-11
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millie and chris were very friendly and food was quick
DIY DYNAMIC DUO . 2025-04-11
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Good customer service. Clean and tidy restaurant.
Kieren Williams . 2025-04-10
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Harvey was a excellent example of professionalism
Liam Jones . 2025-04-10
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Good quality customer service, clean environment, food came quickly and the kiosks worked well
Riley . 2025-04-08
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The restaurant was a clean and friendly environment, the food was hot and fully cooked, I would come here again compared to my local KFC.
Jessie . 2025-04-08
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Amazing place with beautiful sunshine, worth grabbing a food in KFC. Enjoyed a good amount of chicken delicacies.
Antse Gawa . 2025-04-07
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Amazing food. Served by Josh and Gemma. Brilliant service
Melissa Durber . 2025-04-07
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Table service was quick, food order was correct and food was hot/fresh.
Martin John Harley . 2025-04-07
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This was quality, the food was outstanding.
Noah . 2025-04-07
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Ambient environment with fingerlicking Foods.
Tsering Lhakyi . 2025-04-07
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Staff are pretty chill and helpful
Tommy Lea. . 2025-04-06
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I love going to kfc. The staff is always nice
Michal Karas . 2025-04-06
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Best Kfc outlet in Newcastle Under Lyme
anto varghese alappat . 2025-04-06
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Too much big sound Too much freezing inside Clan yes Food all small portion like for children
KAT KLAUS . 2025-04-05
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Good service from and Liz and Ian and neha and adam Nice mini burger fillet
Teen Titans . 2025-04-05
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Its very good and good service and good food and good hospitality.
Rohan Saiju . 2025-04-05
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Very nice food and service from Josh fenish
Aaushvan Sukiharan . 2025-04-05
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Area was clean service was fast and the customer service was excellent
Yohan Jose . 2025-04-05
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clean area with a fast service and we got the customer service was very good the waiters were very nice
Shion Shaiju . 2025-04-05
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The staff are really helpful, food was great and it was really a pleasure to be a customer.
Jeramiah Jeedhu [10101-S] . 2025-04-05
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all was so good, service and everything was on top level
Jeramiah Jeedhu . 2025-04-05
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Really friendly staff and quick service for good quality food 🍲
Quinn Kelsall . 2025-04-04
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Good food and service thanks Stephen!
Dasher Spikman . 2025-04-01
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Found the driver was not interested in the delivery
Nyree . 2025-04-01
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Stephen served us and was so friendly and helpful. Outstanding service with a smile!
Tinker Bell . 2025-04-01
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ordered a large popcorn chicken with my meal but received a small popcorn chicken instead.. absolutely abysmal service!
neil . 2025-03-31
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There was an item missing- a large chicken popcorn. The chicken pieces from the family bucket 9 out of 10 pieces of chicken were drumsticks, rather than a mix of pieces, including breast and thigh (one thigh)
k . 2025-03-30
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Very fast and friendly service! Special thanks to Elizabeth Ian
Tao Zhang . 2025-03-29
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Best food ever tasted Best table service The cooks are very good at there jobs :)
Lesleyann Williams . 2025-03-29
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Lovely driver very nice and great delivery time
Gerae . 2025-03-29
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order never turned up. had message saying it had been delivered at 6.29. at 7 . o'clock haven't received. my code was 0700. how can they deliver to someone else when I have the code
Anthony . 2025-03-29
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I will be back next Time, i appreciate the meal
Augusta Gina . 2025-03-28
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Fast service good food simple design
Reuben Hamlett . 2025-03-28
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really good place, i dined in with my friends and the service was great and the customers service was great
foriegn virgis . 2025-03-28
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Drive Through was fast and lady was polite
Lord Farquaad . 2025-03-28
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My chicken was unbelievable cooked by Thomas would recommend
Harvey Mclean . 2025-03-27
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Tables dirty but not busy,no servetts
Wayne Machin . 2025-03-26
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Ordered last night for delivery and received pink uncooked chicken in rice bowl. Won't be returning.
Liam Champion . 2025-03-25
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The food is fast amazing and Abby is great at customer service
Tri. Ckshoters . 2025-03-25
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I received my food extremely quickly and the service was excellent from Abi. Will visit this location again.
Bradley Phillips . 2025-03-25
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The food is very fast and it is juicy and fine and abi is great at customer service
Alex garrett . 2025-03-25
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Amazing service by a chap named Conner. We travelled a round trip of 30 miles to visit this Restaurant. On returning home we noticed the order was incorrect, whether we didn't make our order clear or the person who took the order wasn't paying attention is out for debate, these things happen we are only human. I rang the restaurant and spoke to a gentleman called Conner. Right from the beginning it was clear he knew the correct way to speak and listen to the customers, very professional I must say !! He explained the options one of which was to return to the restaurant and he personally would help to rectify the mistake. My wife returned and was met by Conner at the front desk. He immediately apologized for the misunderstanding. He replaced the incorrect food with the correct food and helped my wife with the food back to the car. Mistakes happen, it's how mistakes are dealt with is what matters. Many, many thanks Conner for how you dealt with us that evening. (IT DOESN'T GET ANY BETTER THAN THIS FOLKS.)
neil sweeting . 2025-03-23
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fast delivery food still nice and warm.
Mark . 2025-03-23
MORE AT Just Eat
Chicken wasn't cooked through, last time I'll be ordering from this place
Chris . 2025-03-20
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Not packing order properly, missing items.
Remigiusz . 2025-03-19
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Jacks service was immaculate and such a kind bloke
cahzy . 2025-03-19
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I ordered 3 items for drive through pick up, when I got home just found out they only gave me two items. The missing items were for the kid, he is very disappointed.
W Z . 2025-03-19
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Great service from Jemma and the team, food was fresh and tasted good. Incredibly short wait time for food.
Sebastian Karas . 2025-03-17
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Good food quick service from Jemma and the team.
Adam Pritchard . 2025-03-17
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Jemma was great, food was amazing
ethan . 2025-03-17
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Jemma and Paige were brilliant on front very fast very precise. Good chemistry and were bouncing off each other. Very lovely ladies.
Simmone Guilt . 2025-03-17
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It is good food and great service
Lewis Wilkes . 2025-03-15
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Excellent service from placing order to delivery
Joanne . 2025-03-15
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order missing 2 items, not enough chips in the 2. they did deliver to. feed even 1 person
jemma . 2025-03-14
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missing items and promo code didn't work.
Ryan . 2025-03-14
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Mille , Chris and Ian (the workers) were so helpful with our group order. They provided such excellent service and the food was good and delivered in a timely manner.
Hillary Coker . 2025-03-09
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The food is very gooodddd.The service was great too
melanin_ace . 2025-03-09
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Amazing place man absolutely vibes the scenery on the way in is superb 10/10 recommend
Josh Patel . 2025-03-09
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Great environment. Clean and great food as well
Nnenna Oha . 2025-03-09
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Very nice, good customer service, would come here again
Rachel Laker . 2025-03-09
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Love the gravy mega box and zinger burger here. Perfect service from Chris, Ian and Millie
C1YT . 2025-03-09
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The food was so good and Millie , Ian and Chris were so patient with us
winifred okpokiri . 2025-03-09
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The man's toilet leak on my shoes and the Manager didn't care about my complaint! When I ordered my food and i choose to pay cash. Nobody called my ticket order number and I was waiting like stupid 🙃! Some guy behind the counter pretend to be the Manager and I got no help at all! Very poor service but great food!
valycon C . 2025-03-08
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was not given my barbecue sauce
HANNAH . 2025-03-07
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I’m not sure what it is about this particular KFC but it is always very slow. I know, I know I’m merely waiting 5-10 mins for fast food. However i was there in total for about 12 mins, at ahead was waiting for food and then so was I. Car behind me didn’t. I ordered a twister wrap meal and fail to understand what took so long, I was asked to wait in the car park. Staff apologetic and friendly but, this is a routinely slow KFC. The indoors was empty bar a couple with food and one guy came out with a 2-large bag order while I was waiting.
Zoe . 2025-03-06
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food was as expected, delivery was 20 minutes after latest expected delivery time, around 18:25
Philip . 2025-03-06
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Items missing, food stone cold, 45 mins late, ran over our lunchtime break and had to be thrown away. Waste of £33
Andy . 2025-03-06
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We went there not chicken and twenty thirty minutes waiting time.
Erdal keklik . 2025-03-06
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Forgot beans and mash and got charged
Aaron . 2025-03-02
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kept waiting and delivery time kept going up
Ben . 2025-03-02
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Over an hour also specifically called the store to say no salad or mayo because for my children and came with salad and mayo and cold
Elena . 2025-03-02
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Very very poor, items missing, share bucket only had chicken legs in which looked old, twister wrap looked like its been thrown at the wall and wrapped up by a 2yr old. Call them and they don't give a shit, terrible. Ran by a load of kids that haven't got a clue what there doing.
Craig Lambert . 2025-03-02
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Millie gave good customer service
Carla De la cruz . 2025-03-02
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I had food missing from my order had to go to KFC to get the items you need to look in to this it keeps happening .......
Ashley . 2025-03-01
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They put some sos on my food wich I haven’t order they are stupidly not happy bad personal at this kfc
Florin . 2025-03-01
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I ordered at 18.40 when it said it would be 15 minutes delivery. By 19.30 it still hadn’t arrived. I called the restaurant and they said the driver hadn’t turned up. They then said he had and they were making a fresh meal- arrived over an hour after
Nicola . 2025-02-26
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the food and service was really good
Jenson Whitehead . 2025-02-26
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food quality was really bad, burger was smothered in mayo, had to peel skin from off the chicken
Shaun . 2025-02-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Person on the counter doesn’t know my order. I ordered double cheeseburger but they gave me kids menu burger and additional I pay extra for loaded cheese fries they gave me plain fries. Not happy ☹️