Based on 906 opinions finded in 2 websites
Based on 906 opinions finded in 2 websites
Opinions
Great meal, was hot and fresh and milkshakes are back, love the new smokey bacon burger
Marc Roberts . 2024-10-25
MORE AT Google
Yesterday me and my family went to burger king in bluewater and we ordered our food and it came wrong then after we checked the onion rings and they were old food from 2 days ago so none of the food was freshly made and even though we told them they didn't really care and they didn't even give us the onion rings back so they didnt even bother to give us fresh onion rings and u guys can check the cameras if u want, and the quality of the food was just horrible.
leyla ayrikan . 2024-10-25
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Tara in front is a real asset to the team! Brilliant service. Highly recommend the new milkshakes
olivia williams . 2024-10-15
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we ordered the chicken royales ,they were so delicious😋😋. The staff were very friendly and helpful and we got our food quickly, even though it was busy. I love Burger King 😊😊😋😋
Gulwant Kular . 2024-10-12
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I think is the cleanest burger king. I always get a warm welcome from the staff, fresh, hot and delicious food!
Tanko Izabella . 2024-10-11
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This place has become one of my favorite spots to get a quality burger. These guys are very quick in service. Outstanding quality and flavor, very friendly staff.I strongly recommend eating there if you are in the mood for a burger.
Pardeep Singh . 2024-10-10
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Awesome restaurant, greatly made burgers. Olivia julie and Tara were amazing. Will be back
wendy sully . 2024-09-20
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Jasmine was really friendly and helpful, made out visit an enjoyable experience. Thank you Jasmine!
J R . 2024-09-11
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I went to burger king today with my mum To eat there I had a cheese burger which was very lovely and tasty and yummy It was one of best cheese burgers I have ever had in my whole life I think you do very lovely food there The wait time is very good because you don't have wait too long for the food to be ready which is very good news I really enjoyed my food today I also enjoyed the chips as well To drink I had a capri sun drink which was very lovely and fruity with lots of lovely types of fruits in it including apple grapes and cherry My mum had a bottle of water to drink I had a very lovely first experience at burger king The staff that work there are very kind and very lovely and very honest and very helpful and very polite The service there is very good I will definitely want to come back to burger king and maybe have some of the other food options you have at burger king This place gets it's very first 5 out of 5 star rating by me Enjoy reading your first google review by me Have a lovely rest of your day Next time I come to this place again I will do you a second google review Hope this helps with your star ratings I hope more people check out this place one day 5 stars all around
Charlie Williams . 2024-09-05
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My order was taken by Olivia when I visited burger king today and she was so helpful and nice and the food was great too
Hayley Mason . 2024-08-19
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Came to Burger King on Sunday and I must say the customer service was amazing. The staff at the front counter were very friendly in assisting me with my order, despite how busy it was. The food was nice and fresh, overall great experience !!
Marta . 2024-08-19
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Overpriced, self service machines cumbersome and don't respond properly, many on counter obnoxious and not offering salt or condiments
John Cusick . 2024-08-18
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The table was clean, and the service was with a smile. The food was good.
John W . 2024-08-12
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fresh and hot food, amazing customer service thank you :)
Oyin Olomide . 2024-08-04
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Food is always fresh, and the staff are so lovely even when it’s busy. Clean dining area too
Izzy Neale . 2024-08-04
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Came into today to try the new chilli jam range and wow outstanding, will be back. Reka is an amazing manager and helped me decide what burger to opt for. Great place, great staff and fast service 😊
Tarlae Rockwell . 2024-07-17
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Great customer service, Had a good laugh with the lady on till, I think her name was something like Tara, she was so friendly and asked me about my day, even the manager Olivia was really helpful in making sure my special request burger was made correctly. She really is a star!!
lewis gibbons . 2024-06-05
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Tara is most helpful, polite and courteous
Parminder Thandi . 2024-06-04
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I ordered using the app at around 5:40pm as I was walking to the BK, when I got there at 5:42pm the staff advised me that they had just closed. I told them that their app as well as online says they close at 6pm on Sundays. They stated that both app and online are wrong as they close at 5:30pm on Sundays. They were unable to issue me refund and stated online offers are refunded online and that I should complete the request online. Totally appalling and poor service. They should ensure their app and online show the true time they are open. Zero stars from me.
gaming with mal . 2024-06-02
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Only went in for a cup of tea but ended up with a Meal deal. Vegetarian option which was ok and cooked fresh. Unfortunately you have to order via an online screen, would prefer to be served by a human!!
Hooch2015 . 2024-05-30
MORE AT TripAdvisor
Probably the worst Burger King around and what I have ever been to
David Rhodes-Varley . 2024-05-02
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Super friendly staff,my daughters love it here. Was awesome
Rebecca Frank . 2024-04-29
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The hygine rate is low compared to all the places, i would never prefer this place again
shaik yaseen . 2024-04-28
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Great Service by Forum at Burger King outlet Bluewater.
Daljit Oberoi . 2024-04-07
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Erm food: it's cheap but you pay more then its worth cheese on the chips is rly weird don't recommend. Service: I got my food rly quick but there's nothing else they rly did I ordered at the screen and I had to fill my own drink Overall atmosphere: was bland not very clean I'd rather not go again
Evie Lawlor . 2024-03-09
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Every time I pop in, Julie is always so cheerful. I've always had quick service from her, and nothing is too much trouble! Thank you for being so friendly every time I come in. You are the reason I return so often
Rachel Vincent . 2024-02-29
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Lovely service from foram today.
DR GUNNUT . 2024-02-22
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Great food, good friendly staff. Forma and Reka’s service was excellent.
Thiraviyarajah Rajaselva . 2024-02-21
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I have been coming to this Store for a few days now on my breaks (I work in bluewater) and I always get exceptional service and a warm welcome. I would like to thank Foram and Reka for going beyond and helping me with my app too.
Gumzybubble . 2024-02-16
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I came here during my lunch break ,great service fresh and hot food and just all round good experience specially dining area is clean special thanks to Vinita she is so quick to keep dining area clean and she is so friendly everyone . thanks to whole staff for great experience
Pinder Grewal . 2024-02-14
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A wonderful lady named Foram gave excellent customer service. Very friendly and handled all of our needs. She gave quality recommendations for someone who has never eaten at Burger King!!
Anky Badhan . 2024-02-13
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Foram at Burger King was lovely! Very friendly and a very quick service :)
Armaan . 2024-02-09
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had a wonderful experience at BK today. I asked the girl named Foram if she could make me some fresh chips, and she did. I was given a hot, fresh chips, which I appreciated for her amazing service.
Sagar Parmar . 2024-02-06
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Went on Thursday to get some lunch wad pleasantly greeted by a nice member of staff foram who took my order politely and with a smile her customer service skills are exceptional and thanks
Jay Vara . 2024-02-05
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Absolutely amazing service always but got to personally thank Marta,Tara and hailey who were all so helpful with using the online app and went above and beyond in my opinion to help!
Evelina Morkute . 2024-02-05
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i visited burger king bluewater and i got awsome service by foram i thing there were two people on front one was taking orders and on till and one was serving oder i love the way foram handle busy restaurant she tried to serve orer every customer as fast as she can and she asked for ketchup each and every customer she has very good managment skills i would love to give 10/10 other than that the burger so amazing and fresh thanks burger king for amazing dinner. chips were hot and crispy 10/10 .lovely exeperience.
ravinder kaur . 2024-02-05
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I work in Bluewater and often have my lunch at Burger king. Marta and the other staff members always give great service and are friendly and polite. I would definitely recommend.
Alfie Kitchen . 2024-02-05
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I recently visited BK. I was there during the rush hours and was greeted by Foram at the till. I was very particular about my burger requisites. She made sure that everything was served as per my request and all this was effectively done by managing the rush hour. I really appreciate the extra mile that she went for me and I noticed that she did whatever she could in her protocols to serve the other customers as well.
priyanka ghole . 2024-02-05
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I went to Burger King. I met a girl named Foram, and she did an amazing job up until I asked her a lot of confusing questions concerning my burgers. She answered all of my inquiries gently.She has excellent greeting abilities, which is something else I would really like to add. I watched her for thirty or forty minutes, and she always greeted everyone with a smile.great food, I appreciate you making my day. Burger King
urvashi thakkar . 2024-02-05
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I visited Burger King yesterday and one lady took my order wrong and I was so hungry and I got upset and little bit angry but one lady named foram she came and she talk to very patiently and she handle the situation very well and she exchanged my burger and I really appreciate her.the burger was so good and delicious.i really enjoyed there and I again I would thanks to foram for the right and delicious burger.
Tirth Badgujar . 2024-01-31
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Marta was absolutely fantastic at her customer service skills and was delightful to be served by, Good work guys!
Harrison Pettman . 2024-01-31
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I went to bk blue water today and didn't know how to use the bk app. I needed to redeem my rewards, so I went to the till and a girl named Foram assisted me with the bk app, which was really helpful. She explained the process, and I was able to redeem my rewards with her assistance.Thank you so much foram for your help, and thank you bk for the fantastic whopper lunch!
geetika v . 2024-01-31
MORE AT TripAdvisor
I recently had the pleasure of experiencing exceptional customer service at Burger King, thanks to the invaluable assistance provided by Foram. Her dedication to ensuring a seamless ordering process and her commitment to guiding me through every step of my meal selection left an indelible mark on my dining experience. Foram greeted me with a warm smile and a genuine eagerness to assist. Despite the bustling environment, she exuded professionalism and attentiveness, making me feel like a valued customer from the outset. Foram's knowledge of the menu was truly impressive. Not only did she patiently answer all of my questions regarding various meal options, but she also offered insightful recommendations based on my preferences. Her expertise helped me navigate the menu with ease, ultimately leading to a satisfying culinary journey. What truly set Foram apart was her unwavering commitment to ensuring customer satisfaction. She took the time to address any concerns I had and went above and beyond to accommodate my requests. Her genuine enthusiasm for Burger King's offerings was infectious, and her passion for delivering exceptional service was evident in every interaction. Throughout my visit, Foram exhibited a remarkable level of professionalism and courtesy. Her friendly demeanor and genuine interest in ensuring my dining experience exceeded expectations left a lasting impression. Thanks to her impeccable customer service skills, I am now a devoted fan of Burger King and its delectable burgers. In conclusion, my encounter with Foram at Burger King was nothing short of exceptional. Her dedication, knowledge, and unwavering commitment to customer satisfaction truly set the standard for exemplary service. I wholeheartedly recommend Foram to anyone seeking a memorable dining experience, and I eagerly anticipate my next visit to Burger King, knowing that I will be in excellent hands.
Neil Pandya . 2024-01-31
MORE AT Google
I visit BK yesterday and burger was delicious. I wasn't sure what is classic double melt and bbq double melt on the till foram was serving me so she explained really well what is in it and because of her i choose my right burger thank ou so much foram and burger king team for lovely service.
DIVYA ZALA . 2024-01-31
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Attended the bluewater store yesterday with my daughter ( fussy eater ! ) and I have to say the young lady who served us, Marta, I believe her name was, was extremely helpful and patient during our ordering process, encouraging and engaging with a smile the whole time, she is a true asset to the store well done.
Leann Williams . 2024-01-30
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Yesterday I visit Burger King store in Bluewater and I have very good experience with staff and food and on till I met lady name foram she listened carefully my order I have some modifications and she took right order so I got the right burger thanks to her and all Burger King staff.Overall wonderful experience.
Meet Prajapati . 2024-01-29
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Mona at Burger King was fantastic! Though the food was just okay, Mona's service truly stood out. She was friendly, helpful, and made sure we had everything we needed. Thanks, Mona, for making our visit enjoyable despite the average food
Mahin Talukder . 2024-01-29
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Came in on a Sunday afternoon was quiet for bluewater but got served amazingly! Order taken correctly and with a polite welcome! The girls on front counter were very welcoming and made the experience so much better! Thank fully I took their names so a thank you and good job to Marta, Olivia and Hayley. Will 100% be returning :)
PJ Parties . 2024-01-29
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I visited with my 6 year old on a Saturday afternoon tired hungry and ready to go home before the tantrums. The girl at the till was so understanding and gave us the time we needed, Foram let my 6 year old order and gave her options so she felt important and involved and calmed down the situation before the tantrum. I was very greatful as usually you feel so rushed to order especially when some where is busy and the people at the till just want to quickly take your order and move on but Foram really was special
Gurpreet Janday . 2024-01-28
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People left some of their mess around, however the service made up for that. Wonderful customer service especially by a lovely woman named Marta.
Max Highway . 2024-01-26
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Overpriced burgers that are quite dry witch is a shame as the burgers themselves have good flavor, the burger was also not very hot need to pay for sauces even if you bye a meal. Chips are small.
S Roberts . 2024-01-08
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Haven't been to BK for a long time, thought I'd give it another go and I was pleasantly surprised, burger 🍔 was excellent, my wife's plant burger was good as well, a bit noisy with children on holidays, but we can't always have it our way!
Ahmet Satrettin . 2023-12-27
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Every time I go bluewater I must visit my favourite place to eat my crispy chicken
Steve Steve . 2023-12-20
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The burger and chips were ok but the drinks from the machine was warm and flat it was horrible , one person serving food had to wait ages to get served never going there again.
Susan Macnamara . 2023-12-19
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The food has not changed much in years. It is still popular, though, and is always busy.
John Munton . 2023-11-09
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You pay for loaded chips but you get sprinkled chips at most , very stingy with the cheese!
Dan Mariut . 2023-11-09
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Quick, efficient and food was hot too - even during busy lunch period!
A H . 2023-11-08
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Bluewater Burger King have some of the most rude staff I have ever met. I was served a stone cold burger, when I had the audacity to complain, I was laughed at and snubbed. Although I did get a fresh replacement, it was given without apology or grace. Just remember we are paying for the food there, its not free of charge. So manager teach your staff what customer service actually means!!!
Nisha L . 2023-11-05
MORE AT TripAdvisor
Convenience food, I'm not a big fan (coffee was lovely)
Jeanette Slatter . 2023-10-23
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The chicken fries were not crispy the skin was separated from the chicken onion rings where soft not crispy Oreo dessert had barely any Oreo’s
shubham Patel . 2023-10-22
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Very friendly staff, clean restaurant, can't rate the food as we had to leave without eating. 1 star because they refuse cash!!!!!!!! Had to spend 20 min looking for my bank to pay cash in just so I could buy some food, gave up and went somewhere else, Disgusting. If you don't trust your staff don't hire them.
Martin Jones . 2023-10-05
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Nice place for fast food item. The ambience was excellent with no foul smell.
K.K verma . 2023-10-03
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Asked for no bacon in my burger, I kindly asked for a replacement when they didn’t follow my clear instructions. Now, the reason I didn’t want bacon is because I’m severely allergic to it. They said it they would make a new one. This time, they had bacon underneath the burger. I complained and they rudely stated that they can’t do anything. If you are looking for good customer service don’t come here.
Ozcan Kusoglu . 2023-10-01
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Had an early lunch at 11, and it was pretty empty. I've been at lunchtime, and it's crammed. So time it right and you'll have your choice of seating, time it wrong and you'll be lucky to get one
Rebecca Bishop . 2023-09-26
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Bought two whooper meals . One was cold and the other the burger bun was dry ! Not at all pleased we will not return and go elsewhere !!!
Michael R . 2023-09-23
MORE AT TripAdvisor
Excellent food, lovely burgers, plenty of seating
Rob Beacham . 2023-08-27
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Burgers and fries with a great app to save u money
Ray F . 2023-08-14
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Interesting visit. Used the drive-through. We parked up to eat our meal . My husband ordered a double whopper meal, and I ordered a vegetarian burger meal. Our orders were wrong, so my husband went back in to get the corrected. Both were meat. While waiting, one of the workers came out the back looking upset, and he them punched the drive-through menu twice, hurting his hand. Obviously, stress out about something, better than hitting someone I suppose. So staff need to be treated with respect and looked after a bit more. After about 20 mins my husband came back to the car with two more meals, mine was right but his was still wrong. It was a whopper, just not a double whopper. So they were halfway there. Chips were nice, though.
Nicola Clarke . 2023-08-13
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I didn't think I would like burger King as I don't like beef but this restaurant is 5 star !!
titilayo aderibole . 2023-08-10
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What more could you want clean and nice food
CR . 2023-08-05
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ABSOLUTE AMAZING! I loved it! The food was really good and didn't make me eat for the rest of 1 day and a half!! But little bit pricey!
Sukhjinder Kaur . 2023-07-31
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Food and service good. Only issue is getting you're own drink out of the machine. Food and empty cups given at the same time, by the time I got our drinks as there was a bit of a queue, and by the way there was no coke in both machines and it was only 12 o'clock, the food was loosing temperature.
Simon Bailey . 2023-07-25
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Better than Macdonald's always hot lovely food better staff serve quick
David Gray . 2023-07-18
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Burger and place are as a standard but the customer service of Miles was incredible he was super polite and super friendly a star!!
Lakshan Ramalingam . 2023-07-18
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it was ok every one behind the counter seamed to be down in the dumps no service with a smile here food was ok
Darren Middleditch . 2023-07-11
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It's a burger king in Bluewater. Self service, fairly small but does have toilets which were well needed given the other toilets in the centre were out of action. Burger king is burger king I don't think much else can be said
Rebecca Bigginton . 2023-07-10
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My favourite burger king to visit!! I do visit quite frequently. Great staff members!! Tara in particular! She is an absolute asset to the company 🤩 Service is important & this lady has it all! Always makes me feel welcome 🙏 The food is always yummy a great quick lunch or dinner away from the caious of the food court. 😋
jay lennon . 2023-06-06
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Mollie the server was very kind and welcoming and wished me happy birthday when serving me my order. Very good service and very fast.
Atiya Davids . 2023-05-13
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Загалом непоганий фастфуд. Могло б бути чистіше. Для любителів газованих напоїв там рай,дуже великий вибір.
Serhiy NEO . 2023-04-23
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Been lazy for a long time and always had Burger King delivered.. So much nicer when you go and get it youself.. Very fresh and hot. Staff were also very friendly.. Nothing here to complain about
T . 2023-04-22
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Ordered 4 meals for my family. All the bread was stodgy and felt like it was past its best. No gas in the drinks machines and it wasn't sorted until we had practically finished our food despite reminding the staff several times. A lot of the drinks choices were also out of flavour.
Peter Nicholson . 2023-04-18
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It's was OK, but only stopped here for some drinks. But we could not see any signs for chicken burgers. It looks like they have been changed to vegan burgers. Sorry, not everyone wants to eat them.
diane white . 2023-04-16
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Far too much mayonnaise on the burger the bun was falling to bits
Yvonne King . 2023-04-13
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I have always loved Burger King & I always get a superb customer service by Tara, Olivia & Lewis - they are all an asset to your company :0) Can I add a request please - please please please bring back your spicy bean burger, I am having withdrawal symptoms ;0)
Hannah Beedell . 2023-03-25
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I love this burger king! The staff are so lovely. Tara was so friendly and gave me the nicest whopper I've ever had. Olivia was really nice and complemented my hair and really made me feel welcome. I had a really lovely chat about helicopters with Lewis whilst I was waiting for my food. What a lucky manager to have such lovely kind and helpful staff ☺️
Rebecca Goddard . 2023-03-24
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Eat it very quickly get out fast🫢
Robin Gooding . 2023-03-24
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Great burgers great atmosphere. Tara our server was a breath of fresh air . Very happy and jolly. A credit to the company.
Richard Ford . 2023-03-21
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Amazing food, good costumer service two amazing people Olivia and Tara served me would highly recommend
Daniel Michael . 2023-03-21
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Popped in to grab a quick bite with customers on route to their holiday destination. Tara was our server. Great lady very professional. Food was great too.
Aardvark colchester . 2023-03-21
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Great food and great customer service! Special shout-out to Tara who always gives amazing customer service and always has such a positive attitude and smile on her face!!
Ben Dalton . 2023-03-20
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Came in and got served by Tara and she was so lovely and chatty great service 🤩
Chloe Chadwick . 2023-03-20
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I went to the Burger King at bluewater at 1pm, the restaurant was extremely busy and I had to wait a little while, however the staff were extremely helpful, friendly and kept apologising for the wait. When the food arrived it was hot and all correct.
Doris Herbertson . 2023-03-20
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Food was served quickly and tasted good. The staff were friendly.
Dalvir Kular . 2023-03-17
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Honest David's reviews 5.3.23 Well, it's burger king which to me means over priced and not that taste. This was in bluewater so thought it might be OK.. wrong. The tables were still dirty and lots needed stuff removed from them.. but to be honest, the customers should clear their own stuff up.. lazy ! Then the food. Well they have the new self-service drinks machines... one wasn't working at all and the other only had some drinks. My whooper was.. poor. The chips were OK and the large drink was not as large as a McDonald's large. The staff were polite and I guess have to work with what they are given. Personally I much prefer kfc or McDonald's, they are cheaper and the food always seems better...sorry It's a medium 3*** stars from me
David Bleeze . 2023-03-06
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Conveniently located on the ground floor away from the food court so there were no queues at all,especially so- because it was a quiet midweek afternoon at Bluewater,that was really pleasant experience.Didn't enjoy the spicy cheesey bites ,however the nuggetts & chips were delicious!!😃
Lavender Tiyesa Brown . 2023-02-09
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Excellent food slow service lacking atmosphere
David Taylor . 2023-01-28
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New refreshing look. Much better food recently
Liam Stone . 2023-01-20
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Love burger King but Service can be slow and moody staff ,smiling helps
jay S . 2023-01-12
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Delicious meals. Very tasty milkshake 😋
Michael Suberu . 2023-01-11
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Burgers decent. Very cramped inside. No queueing system. Interior very dated. Like being back in the 90s. They missed 2 items when handing my food out
Ismail Huseyin . 2023-01-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Got something completely different to what I ordered then the customer service is non existent, have reached out numerous times but just get ignored!