Burger King in Dartford - Phone Number, Reservations, Reviews

My food was cold and also my drink was warm when I asked for cold Fanta and also I had no napkins and sauces what I asked please could I request a refund asap

It took 1.5 hours from placing the order to receiving it. The food was cold. I am a diabetic and had a hypo due to the length of time it took. I ended up needing medical help from 999.

Good burger I had there and it wasn't so busy

The staff are friendly and love the food

Great service and fresh food! Friendly service as always!

Friendly staff and quality food! Can't wait to come back for the new burgers 🤗

Lovely Place To Sit And Enjoy A Meal

Great food, was very quick service and all cooked fresh

Terrible service, very dirty tables and place, bins full up and no one cleans it. I saw big rats outside the window just going from a to b.

Great meal and great staff, all round good experience!

Took one hour and 45 minutes to receive our food, three out of five burgers missing, two fries missing and what we did receive was freezing cold. Disgusted with the service.

9 p.m. only the drive-thru is open 🤔

And I only have about 10 fries in the box on top of taking well over an hour to arrive and it’s cold

Sorry but just because I order regularly doesn’t mean I should get just anything. I order regularly cause the food was most of the time fresh hot and tasted as if it had just been cooked which it should always be. What I got today was warm chips. Stale halloumi fries.and warm nuggets. Disappointed

I can't say no more than I Enjoyed it.😋

It's always great here!! I'm a massive fan of their flame grilled hamburgers with lots of American mustard and ketchup 😋 👌 Friendly staff too, would highly recommend!!

Friendly quick service. No milkshakes or fresh milk today.

Useless at best. All the manager has to do is read the screen and sign off the order. Please please employ people that can read and count. BK Greenhithe is horrible the staff are untrained and the restaurant is dirty. I dare BK to challenge this. Go there see what’s going on. Be careful not to get bitten by a rat. Disgusting, BK should be ashamed.

Meal was hot and fresh, dropped my nugget under the booth, manager said he would get it for me

Avoid at all costs. Extremely rude and unhelpful staff. Toilets leaking everywhere and very unclean. Never been happier to leave without food!

Food looked weeks old and overcooked even though it was done straight away … lettuce in burger was brown and old … no attention to the appearance of the food looked like it was thrown together Missing items from burger purchased as an extra Hygiene…. Tables were covered in rubbish there were no customers so no excuse for a disgusting appearance Member of staff pushed rubbish further down in bin rather than empty what was there and returned to the counter without washing hands Doors hanging off cupboards Food on the floor Member of staff locked us in at 9pm didn’t close until 10pm Overall the food and hygiene of this Burger King is disgusting our order was not cheap and was inedible and went in the bin Please look into this and let me know your findings before someone is seriously ill Will never eat here again

Staff very polite, order was taken promptly and meal given quickly. No hand soap in gent's

What a very bad restaurant I’ve gone to stay in the trveloge and have a weekend away this bank holiday went to Burger King next door what a complete joke staff sound like they have just been released from day care the tables we messy bins over flowing cupboard doors hanging of of units very poorly run so I think it needs to be closed down and have a complete overhaul

Lovely staff, couldn't do enough to help, and the food was really good

Chips were cold. Bins were full but apart from that ok

Often stop off here on return journey from Darent Valley hospital. Menu is ok, often things we would order are unavailable such as milkshake and there drinks machine has been in need of repair for weeks so only certain ones available.

missing items from order had to ask for refund. Food was decent but never hot.

The worst experience ever, they refused to serve us because we didn't come by car despite being open! Don't come here, the manager is an idiot

Delivered to wrong address as per usual

Andrew (Megamind) was very rude at the Drive Through microphone, asked if i could possibly do separate orders and he shouted “NO YOU HAVE ONE ORDER IF NOT THEN LEAVE THE DRIVE THROUGH” very rude considering i only asked 1 question, will not be coming back here

Food Cold , onion rings very chewy ... not a great experience. Still , the Sprite was warm :)

once again burger ok chips cold

yet again items missing food cold and only live 10 minutes away

The delivery time was perfect but the food was abysmal. It was cold, hard and stale. I took one bite of the burger and spat it out.

2nd time I’ve ordered from here. 1st time chips missing. 2nd & absolutely last time, cheeseburger missing from a kids cheeseburger meal! Clueless morons

i didnt receive one of my burgers or a refund for it

Worse BK ever been in! Tasteless Coke, improper service! Dirty place! Avoid!

Didn’t get my bacon double cheese burger

I have ordered from this Burger King a couple of times now for delivery/in-person and every time there has been an issue with the food. Here is a quick recap of the issue this time, I ordered the Memphis burger but received a standard burger, ordered a monster drink and received Fanta Orange. Chips were ordered but the container was only half full. The food was cold and the burger seemed like it had been sitting on the rack to dry out instead of freshly cooked. Honestly, with the price you pay for the meal, you would expect much better service than this. I just honestly can't recommend going to this Burger King, overpriced, and under-delivered.

I have ordered from this burger king multiple times for delivery/in person and each time the order is wrong, cold or missing items. Burger was wrong, sent the wrong drink, chips container only half full. You would think for the price you pay the service and food would be great, this just isn't the case. I'm now at the point where I wont be using this establishment again and cant recommend others get food from here.

Hardly any chips disappointing for money spent

Hello. My food is incomplete. Where is my ice-cream

Food was great, service on the drive through was ok, the only issue was the person taking the order didn't hear us say 2 meals and we had to queue again for our second meal. The drinks were flat, we got Fanta and Coke and both were flat, didn't taste like fizzy drinks at all.

Order on time food dry and horrible.

cold dry and never got a refund

What an absolute joke Gone through the drive through, staff member couldn’t be bothered . Ended up going inside where the same staff member served me. The were not busy at all, but it seemed it was a mauve inconvenience I came in to order food. When eventually got my order there were stuff missing from my burger, the bun was dry. The worst burger I ever had - worse than mc Donald’s Absolutely disgusting service and food Staff member was miserable , sounded like he couldn’t be bothered to serve enough that my parter didn’t order food in the end

Food was fantastic, staff were great. Mohammed was an absolute legend, a good laugh and helped me navigate the ways of the burger as I was hankering for a big meal. Went with the new peppercorn Angus, doubled up the patty and upgraded to the loaded fried. Deliveries, hot, filling and not bad on the price. Peeps are forever however in regards to the cleanliness of the place. Could definitely do better there, big time!

the courier took on multiple orders got lost went the wrong way also the drinks were stored with food so bag wet and cols on arrival I want my money back

My order was completely cold I’ve had to warm up our food

All good apart from being last drop, so slightly warm but still ate it

Food was ok restaurant was a bit untidy and dirty staff were pleasent nothing was really amazing

I am terrified about ehat happened couple of minutes ago. I I been there at 9.15 pm for buying 2 meals and i found the front door locked but people inside and working like usual I went round to drivetrough at window to ppace an order and the guy from there was told me he don't have insurance to serve me at window . I try to explain my car is in the car park but he insisted without the car i can't order. I went to the car park and came back driving and same guy was very frustrated that i have returned and start arguing with me i need to reverse to place order to speaker outside wich i did. After placing the order i pay the order and i ask the guy name for making a complain because i didnt like how i was treated. In this time the guy became very aggresive and told me to go to hell and is not my business his name and start swearing at me. In this moment i started to record and he came out from the shop and start beeing aggresive and hit my car with his hand. Other employees came out and took him inside and i was served by another employee Danielle and i asked for the manager to discuss about this. The manager Andrew came to discuss and his problem was mostly why i started recording the previos guy. After explanation Andrew (the manager) understood my p.o.v and told me the employee name witch is ALFIE. Alfie was very unprofessional and is my worst experience with burger king since i m using. I have video/audio proof about this and i will make it public if u dont take any action and start to investigate. I repeat i been there 45 minutes before closing time and i was treated like a scum bag

Didn’t get my chilli cheese bites

One of my orders was wrong ,I ordered a chicken royal with cheese and bacon ,no lettuce and no mayo ,when it got delivered it had lettuce and mayo in it

Burger and fries where freezing cold and fried were half full

The driver got lost. I could see on the map that they were driving up and down the road and round all the turnings. My meal arrived cold

Was surprised to see no self service devices about

The food looked like it was packed in a rush and one of the drinks were missing.

food was half hour late and was stone cold when we received it

steakhouse chicken burger was way over cooked and burnt

Great friendly driver, food was also delish

Very poor customer service with rude staff. BK app promotes Whopper Wednesday for £1.99 for this particular branch. Go into drive through... Sorry we don't participate... I argue... Told have to go into restaurant. I park up and go in. Show voucher to staff member. Sorry we don't participate.. I argue that I was sent inside by the person who spoke to me in drive through... Staff member raised his voice and said WE DON'T PARTICIPATE in front of other customers... I explained that I have ordered this promotional deal numerous times.. Again, raised voice.. So rude.. The restaurant is below par compared to the BK chains and I can now clearly see why. Extremely poor customer service!

Not happy as my large chips had like 10 in them and its not the first time!! Fed up with service its rubbish

Chips were toasty hot! and tasted divine. Burger was warm but enough to still taste good. Happy with order and delivery ( was worried it would be cold - it wasn't! ) Thank you :)

We had a bit of a wait before we were acknowledged. Once a staff member spoke to us it wasn't too long before the food came. The chips were very good and hot. The burger was ok but should have been warmer. The restaurant was very empty so no atmosphere. The decor is dated. Cleanliness not great. More than a bit shabby. Please please can you do decaffeinated coffee!!! Tim Hortons does as do all coffee shops. The problem this branch has is the fact that store is split between in house, drive through and deliveries and I think in house customers suffer.

This place was deserted, completely empty and im not surprised, food was ok but what a mess! It was dirty and untidy, I used the toilet and it was rotten!

Super fast delivery.. Food was hot and tasty A+++

Ladies toilets are not working, disabled toilets are disgusting, no hot drinks, table tops are loose. Definitely don’t recommend and won’t be back

Easy to find. Easy parking. Warm food served promptly

Food was cold burger bun tasted stale

Need to read orders 2nd time gave Coke Zero when paid sugar tax for original coke

Food was left on the doorstep. Did not knock. Did not ring bell.

Food was very tasty. Just a little bit cold

Food was ok but not food ordered delivered

Food arrived cold. Driver went to wrong location

My order say delivered but hasn’t arrived yet

Used the app to preorder. Friendly staff, clean restaurant with a steady flow of delivery drivers/riders collecting. A few people eating in.

The driver rang my doorbell and left my order out on the pathway 5 feet from my house. They had already leftt by the time I got to my street door. The bag was wet from the rain. I have a porchway. Why leave the food in the rain??

Great food.good service.forgot to remove the pickle on my burger.

The burgers are always prepared well and the deluvery is very fast from ordering. Less than 20 minutes, every time. An excellent service provided by all. I recommend BK 👍🏻

Food is typical of what you'd expect at any Burger King, and a bit more pricey than your average fast food, parking is ample and not always crowded.

I ordered CHICKEN Nuggets and somehow you still manage to mess up the order and send cheese bites? Awfully service please get staff that can read receipts correctly.

I went there today and I wait to order like 25 minits , the restaurant is not busy but only 3 people are working, the toilets is disgusting , completely dirty looks no clean for a long time , not recommend at all

The food is probably less heated than I'd prefer. But I pop it in the microwave for 20 seconds and that is okay. It has to travel 2 miles, therefore I can't expect it to be hot upon delivery.

Chicken burger was very good but the other one was horrible

Stated 20 to 40 minutes. Miserable delivery guy took 1 hour 10 minutes.

So slow it’s painful. Then you can see the food but the sever is now making fries 🤦‍♂️

Dirty place with disgusting food

All good apart from charged sugar tax for coke, got zero coke with meal 🤣

I open the fries which were supposed to be large fries and the box isn’t even half full and the whole meal was cold

This is without doubt the worst Burger King outlet that I have ever been to. Ordered a burger, fries, chicken nuggets, drinks and ice cream. We were told that the nuggets would be two or three minutes, but turned out to be more like double that. I was surprised that even though the food was supposed to be freshly cooked, almost all of it was cold. So much so that I returned the burger for a fresh one, and of course in the interim waiting for a replacement, my nuggets and chips went cold. We paid almost thirty pounds for these two meals, which were quite frankly, terrible. We usually eat either in Gravesend or at Medway Services, pretty much having the same meal each time, but at Greenhithe, the burger was almost unrecognisable from the quality of food served at their other restaurants. It almost tasted as if it had been microwaved rather than cooked. Someone from management really needs to get down there to find out what's going on, and why the food is so very poor in comparison to other BK outlets. They obviously never get 'mystery shoppers'. If this had been my first visit to Burger King it would have put me off for life. I wondered why they had so few customers. I certainly won't be eating here again!

Worst BK in England. Disgusting, dirty, no customer service & lazy. Staff are like a kids club. Put me off BK for life, worst food i have ever tasted 🤮 . AVOID AT ALL COSTS

Worst BK in England. Dirty, disgusting and no customer service. Its put my off BK for life, probably the worst food i have ever tasted 🤮 god know how long they leave the food out for. Sad because kids eat this food.

I never received my food - the tracker showed the driver at the bottom of the estate for 3 and half hours then. The driver didn't contact me.

Even tho my bags were sealed My burger and onion rings were missing from the order

The place needs a good clean, most of the tables were dirty, and the ladies toilets were disgusting 🫣

Worst BK Ever!!! Such a shame my favourite fast food restaurant is BK and this is my local. Food is usually incorrect or horrible, service some staff ok some horrible, cleanliness none existent. I got sick after eating chips with black char all over it, you can tell the oil hadn’t been changed for a while. After reading all the bad reviews you’d think they would take the hint and at least clean up and make hygiene a priority. This place just need better staff.

Very good and all hot and correct, beats previous experiences

never turned up can't get refund as says delivered

Terrible terrible terrible Tried to pay they wouldn’t accept my UK Scottish notes …..