Burger King in Dartford

Had large meal which was put in smallest bag ever cos had no large ones. Then wanted 30p for satchel of mayo. After spending nearly 14 pound you should not need to pay for it. The girl serving couldn't even hold bag shut so food getting cold. Last time here for sure

Served by Chloe. Restaurant was really clean & a nice atmosphere. Chloe helped me place my order on the new machines.

This place is the GOAT of fast food, just like I'm the GOAT of the football!!!!! SIIIIIIIIUUUUUU! Plus I am prestige master level 1000 on BO6!! Plus I can't wait to pack myself in the TOTS!!

Best burger king I've had and I've had alot lol. Highly recommend

Order arrived hot. Staff were helpful and pleasant to speak with.

Great service as usual, food was lovely and hot. Will definitely be coming back!!

The food was delicious and the staff were good and quick responding, restaurant is peaceful and maintaining good hygiene standards. I had a delicious Lunch with my wife in this restaurant.

Just had a great meal at this store I will be back

The food was great and the store was spotless clean and the staff that served me was just so nice I will be back aging very soon

Female attendant at counter was not helpful when asked to help about ordering. She seemed to busy. (The one wearing an ear device on her head). I found the outlet a bit cramped.

The staff is so kind and friendly the food is great and the restaurant is hygiene great experience ……….

Great service by the manager with the double chin walking funny. Would recommend

Great customer service with juicy grill 🍔

Served quickly. Very friendly and helpful lady. Commended

I have been coming here regularly for the last 20 years but the food this evening was disgusting. Cold, chewy chips and my sons who usually love the nuggets didn't eat them as they were disgusting.

Worst burger king I have ever been to should be closed. DIRTY ENVIRONMENT. UNHAPPY STAFF ALWAYS MISRABLE (MAYBE THEY NEED TO VISIT MCDONALDS TO LEARN HOW TO TREAT YOUR CUSTOMERS) cold food Dirty tables Staff dressed dirty like they haven't washed there clothes for months. Should really be closed How did they get 5star I really don't know

Was surprised to see no self service devices about

Stopped in after work, food and service good, self service drins machine not working, very disappointing

It was cold and the vegan burger rock hard I couldn’t eat it

felt long but came piping 🔥 would recommend courier again

Worst people in there staff, don't care about customer, and ask rudely to wait or cancel order

Coke machine not free anymore the guy said. Very dirty tables. No hygiene at all. Poor service. Conclusion not recommended this BK at all.

burger was cold and sloppy , will never order again

Burger was good but the rest was very very disappointing

I did not received my order I need my refund

I turned up at the drive through, order was nice and simple. The staff though where even better as I'd just finished a shift (NHS) and the greeting I got was amazing! They changed my mood and have kept a smoke on my face since

burger burnt to a crisp absolutely terrible

Really good service. Quick and friendly. Guy at counter was really nice and helpful.

Wasn’t delivered the full order

food was late and cold and was missing items

Dri e thru says ho to window 2, but the windows are not numbered. Yes it's a fifty fifty choice .

Food was cold and I watched the staff drop my burger on the floor and still serve it to me

There’s a dead rat by the entrance

Really fancied a whopper at 1:30 in the morning, chilli cheese bites were cooked to perfection nice and crisp! Whopper was hot and perfect, loaded fries were beautiful, smashing service as food was out in like 3 minutes, easily the best Burger King in Kent.

Missing a whole meal out of the order.

Food missing and chips were cold

Sat in the carpark Before entering for approx 20 mins. I have honestly never seen before the amount of rats running around, this must be a long standing issue as they are tame, they don’t even hide from cars driving in just scuttle away from people.

The place is just dull... Always is Service @ the drive-through was good. Considering the burgers 🍔 were cooked fresh, which is always a great thing right, the fries 🍟 were barely warm come on basics. Shame as we like Burger King

chilli bites and nuggets missing

It's crapp ? All merchines. The staff just make burgers don't or not aloud to talk loads off complaints. Shutt itt down. Turn it in to an American dinner yeah hotters it be packed out then

Had a sausage bap and cappuccino for less than £3 . What’s not to like ?

Food took 1hour and 20 min freezing cold threw it in bin

Received different item than ordered & cold

Onw of the burgers was wong again and this is the second time ove the last three orders. I wont be using them any more.

ordered a family party and was missing the kids burgers

ordered at 7.15 and food arrived at 8.50pm stone cold and ruined. awful!

2 hours to get food, all cold, drove round to sort it, nothing they can do! This is insane and now we have no dinner!

Placed the order at 19:10 and arrived at 21:00 with the food being freezing cold, we waited all they time for cold food.

I do like a burger king whopper meal 👍🏼👍🏼

One of the Burgers was totally overcooked and burnt to a crisp....

half the food was missing, share box that arrived, food wasn't burnt

I ordered at 13.44 and received my order just after 3pm food came Stone cold and I didn't receive chips just over £28 I paid for what was even worth eating very unhappy

Forgot one of the burgers! Never again!

Food was stone cold today missing fries and over hour wait , delivery driver done several drops before mine

missing food , burgers burnt & completely cold. waste of money

Not happy with my order, my whopper and my kids meals didnt turn up

asked for no pickle and i got pickle :(

Very dirty place and lazy staffs. Oh My God! So dirty. The fries doesn’t taste BK proper fries. Dirty tables coz of lazy staffs. Not recommend. This franchise need to be checked by BK. I forget to mention the milkshake was horrible taste!!! BIG AVOID THIS DIRTY PLACE!! Bk please change owner!!!!!! Adding 05/12/24 the staff have dirty nails big with a lot black inside. Disgusting. I tried again but this place is horrible

Amazing food as usual! Friendly Staff and great customer service, always makes you want to come back for sure!

Sat in to eat when the family next to me decided to bring their dog along and let it all over the table complained to the staff and the guy shrugged and walked off

Standard burger King restaurant and takeaway. Small parking area. It does have a drive through.

I don't know if it was on time. The burger was warm, didn't taste good. The chips? a few of had some cheese stuff drizzled on, hardly any, the rest were just chips. Free chic nugs cold & dogs ate. Macdonalds 4 me next time!

cold food, ordered loaded fries sent normal and a burger missing

Sauce was missing food was cold

Shocking rude members of staff.. I dont appreciate being spoken to in the rude manner by a minor that because they messed up the order... tried to ask nicely in the end I will just complain to head office. Food awful too and not correct. Absolutely soaking and soggy throughout.Sad as bk used to be an upper class mc ds but sadly no more.. that's 80 pound down the drain

Quick, still warm and they never got my order wrong!

The company I was in made up for the lack of atmosphere in the restaurant, so all was good.

I had a very disappointing experience at the drive-through. On November 11, 2024, at 12:53 PM, I ordered my meal, and the lady at the register was not friendly at all. She didn’t provide any napkins with my order, which I expect to receive when ordering through the drive-through. Additionally, when I asked for a receipt, she placed it inside the food bag, it was wrapping it around the fries.

Never received my delivery. I saw the driver eating it outside in his Honda Jazz!!! Cannot make this up!!!! When I went out to confront him he drove off........... Crazy!!!!

Order didn’t arrive at all. Not a happy pregnant lady

People need to be careful to eat this restaurant even daytime. There is a rats running around through the windows around the Burger King building.

Both drinks were missing!!!! Annoying when you’ve paid £35 for food!! Pretty simple to add to order too considering they were a meal deal!

Got something completely different to what I ordered then the customer service is non existent, have reached out numerous times but just get ignored!

Firstly…food ordered took forever to be delivered and when it finally arrived there was a large portion chips missing and the food was barely lukewarm and the onion rings were so hard we couldn’t eat them !!! To say we we’re disappointed with the whole experience is an understatement

Cold food, greasy mess, chips were OK but just salty. Rats living outside in the bushes, saw a full family of rats run into the bush from the drain just outside and back.

Ordered the Burger deal (Burger + 2 sides orders) only received the Burger + 1 side order, What happened to the other side order?!

£55 worth of food not delivered!!!!

The brunch manager could not explain or find excuse why "Free Kids King JR Meal" is not available in this place. Simply, by the terms and conditions sort of not available everywhere. I could not prove this information in BK website. Poor service, not helpful staff, ordering ONLY at the kiosk

This was the first time I have been to this Burger King. I cannot fault the service or cleanliness of the restaurant. The chips were not very hot though. We chose to eat in but I was disgusted to see at least 10 full size rats running around the car park area and near the restaurant. I will never go back here for that reason and I feel that you need to get pest control in immediately, otherwise the health and hygiene people will be paying you a visit. I did look but could not see any vermine traps😡😡

It took over an hour to arrive

At the beginning I was notified my order placed at 13:14 would have arrived between 13:40-14 time kept changing and at the end we only got it at 14:35, our burgers are cold and dry hard and chips are soggy and cold ridiculous service seriously. Also tried to call the restaurant but the phone doesn’t work so I couldn’t communicate with anyone

Burger was nice, we sat in the car park and ate our meal while watching the rats run around, we counted 30 at least.

Food is very good ,but too slow.Manger boy wasn’t helpful .i will be back here but I will ignore that him ..

Order took 1 hour from ordering to arrive. Food was cold so had to heat it up. Not alot of food the price. Disapointed really.

The meal was stone cold when it finally arrived, and it went from half hour to be delivered to over an hour… really disappointed

Stop burning the plant based burgers! They become very hard when burnt!

Yo, Lishen, Thish Burger King ain’t no joke. The whopper, Big, Juishy, Meaty… Jusht like me in my prime. I’ve had shome good meat in my time, Five Guys, Mcdonalds, Evander Holyfields ear, but the whopper? Woohoo it’s a knockout!!

It's a burger king - you know what to expect food wise. Messed up my order a few times now by forgetting items, so I only go here if I'm ordering a single burger now. Staff are friendly and welcoming though, which is genuinely nice to see at Burger King.

items missing, no way to contact restaurant

Food is good, but service is quite slow...also they close quite early.

Do not buy from this branch. The chef wants shooting! I spent £30.00 on my order and it arrived 5 mins late. The burger was overcooked and burnt dry & cold. The fries & onion rings Cold and soggy and so were the cheese bites.If I was in the shop I would have taken them back as they were NOT fresh. This was the worst Burger King meal I have ever known. It was the 1st time I have had it delivered. A very poor show for a good brand. The management needs to get its act together in this branch.

Missing a whole meal and the food that did get here was cold and the bag was split open!

Please employ delivery drivers who can read a map and want to deliver to your door , my block has a lift but he didn’t even call the door entry and pretended to not know where to go so I collected it from outside the main door next to the door entry he couldn’t find

Foods great and great service! 👌

Order never turned up said delivered but never arrived disgusting customer service totally unacceptable

Fresh food always happy to come here

Terrible Service!! We popped in a few weeks back as its a stones throw away from the M25 and we wouldn't have to pay the premiums that motorway services would charge. We was served by a man called Andrew, he honestly was so patronising towards us basically treating us like we were stupid because we asked about the plant based whooper; he took a tray and quite aggressively pointed to the screen and showed it wasn't there, saying its been discontinued which is a obvious lie because my local does it. He could have just said that this branch doesn't sell it. I'm not sure if he was simply having a bad day, but someone with an attitude like his really should not be working in a customer facing job. Steer clear of Andrew and his intergalatic skull.

Food was late food was missing so tired of this service from just way

Said open at 9 am waiting out side STILL Closed .

Friendly quick service. No milkshakes or fresh milk today.