Burger King in Dartford

asked for no pickle and i got pickle :(

Not happy with my order, my whopper and my kids meals didnt turn up

Andrew was amazing today. Loved his attitude. Great. Thanks bk dartford

I don't know if it was on time. The burger was warm, didn't taste good. The chips? a few of had some cheese stuff drizzled on, hardly any, the rest were just chips. Free chic nugs cold & dogs ate. Macdonalds 4 me next time!

This place is the GOAT of fast food, just like I'm the GOAT of the football!!!!! SIIIIIIIIUUUUUU! Plus I prestige master level 1000 on BO6

Great service as usual, food was lovely and hot. Will definitely be coming back!

cold food, ordered loaded fries sent normal and a burger missing

Sauce was missing food was cold

Shocking rude members of staff.. I dont appreciate being spoken to in the rude manner by a minor that because they messed up the order... tried to ask nicely in the end I will just complain to head office. Food awful too and not correct. Absolutely soaking and soggy throughout.Sad as bk used to be an upper class mc ds but sadly no more.. that's 80 pound down the drain

The company I was in made up for the lack of atmosphere in the restaurant, so all was good.

Great service and fresh food! Friendly staff as well!

Quick, still warm and they never got my order wrong!

I had a very disappointing experience at the drive-through. On November 11, 2024, at 12:53 PM, I ordered my meal, and the lady at the register was not friendly at all. She didn’t provide any napkins with my order, which I expect to receive when ordering through the drive-through. Additionally, when I asked for a receipt, she placed it inside the food bag, it was wrapping it around the fries.

Never received my delivery. I saw the driver eating it outside in his Honda Jazz!!! Cannot make this up!!!! When I went out to confront him he drove off........... Crazy!!!!

Order didn’t arrive at all. Not a happy pregnant lady

People need to be careful to eat this restaurant even daytime. There is a rats running around through the windows around the Burger King building.

Both drinks were missing!!!! Annoying when you’ve paid £35 for food!! Pretty simple to add to order too considering they were a meal deal!

Got something completely different to what I ordered then the customer service is non existent, have reached out numerous times but just get ignored!

Firstly…food ordered took forever to be delivered and when it finally arrived there was a large portion chips missing and the food was barely lukewarm and the onion rings were so hard we couldn’t eat them !!! To say we we’re disappointed with the whole experience is an understatement

Cold food, greasy mess, chips were OK but just salty. Rats living outside in the bushes, saw a full family of rats run into the bush from the drain just outside and back.

Ordered the Burger deal (Burger + 2 sides orders) only received the Burger + 1 side order, What happened to the other side order?!

£55 worth of food not delivered!!!!

The brunch manager could not explain or find excuse why "Free Kids King JR Meal" is not available in this place. Simply, by the terms and conditions sort of not available everywhere. I could not prove this information in BK website. Poor service, not helpful staff, ordering ONLY at the kiosk

This was the first time I have been to this Burger King. I cannot fault the service or cleanliness of the restaurant. The chips were not very hot though. We chose to eat in but I was disgusted to see at least 10 full size rats running around the car park area and near the restaurant. I will never go back here for that reason and I feel that you need to get pest control in immediately, otherwise the health and hygiene people will be paying you a visit. I did look but could not see any vermine traps😡😡

It took over an hour to arrive

At the beginning I was notified my order placed at 13:14 would have arrived between 13:40-14 time kept changing and at the end we only got it at 14:35, our burgers are cold and dry hard and chips are soggy and cold ridiculous service seriously. Also tried to call the restaurant but the phone doesn’t work so I couldn’t communicate with anyone

Burger was nice, we sat in the car park and ate our meal while watching the rats run around, we counted 30 at least.

Food is very good ,but too slow.Manger boy wasn’t helpful .i will be back here but I will ignore that him ..

Order took 1 hour from ordering to arrive. Food was cold so had to heat it up. Not alot of food the price. Disapointed really.

The meal was stone cold when it finally arrived, and it went from half hour to be delivered to over an hour… really disappointed

Stop burning the plant based burgers! They become very hard when burnt!

Yo, Lishen, Thish Burger King ain’t no joke. The whopper, Big, Juishy, Meaty… Jusht like me in my prime. I’ve had shome good meat in my time, Five Guys, Mcdonalds, Evander Holyfields ear, but the whopper? Woohoo it’s a knockout!!

It's a burger king - you know what to expect food wise. Messed up my order a few times now by forgetting items, so I only go here if I'm ordering a single burger now. Staff are friendly and welcoming though, which is genuinely nice to see at Burger King.

items missing, no way to contact restaurant

Food is good, but service is quite slow...also they close quite early.

Do not buy from this branch. The chef wants shooting! I spent £30.00 on my order and it arrived 5 mins late. The burger was overcooked and burnt dry & cold. The fries & onion rings Cold and soggy and so were the cheese bites.If I was in the shop I would have taken them back as they were NOT fresh. This was the worst Burger King meal I have ever known. It was the 1st time I have had it delivered. A very poor show for a good brand. The management needs to get its act together in this branch.

Missing a whole meal and the food that did get here was cold and the bag was split open!

Please employ delivery drivers who can read a map and want to deliver to your door , my block has a lift but he didn’t even call the door entry and pretended to not know where to go so I collected it from outside the main door next to the door entry he couldn’t find

Foods great and great service! 👌

Order never turned up said delivered but never arrived disgusting customer service totally unacceptable

Fresh food always happy to come here

Terrible Service!! We popped in a few weeks back as its a stones throw away from the M25 and we wouldn't have to pay the premiums that motorway services would charge. We was served by a man called Andrew, he honestly was so patronising towards us basically treating us like we were stupid because we asked about the plant based whooper; he took a tray and quite aggressively pointed to the screen and showed it wasn't there, saying its been discontinued which is a obvious lie because my local does it. He could have just said that this branch doesn't sell it. I'm not sure if he was simply having a bad day, but someone with an attitude like his really should not be working in a customer facing job. Steer clear of Andrew and his intergalatic skull.

Said open at 9 am waiting out side STILL Closed .

Food was late food was missing so tired of this service from just way

Friendly quick service. No milkshakes or fresh milk today.

Really good. Aberdeen Angus Burger is great!

food was OK but got nuggets instead of onion rings

Perfect handoff. Amazing burger 🍔

On the sign on the door it says that they close at 11 we arrived at 9:30 and they told us that they could only serve us in the car section, if you don't have a car they won't serve you although according to the door they are open

I like to eat there because it's out of the beaten path, you can have a calm meal.

My food was cold and also my drink was warm when I asked for cold Fanta and also I had no napkins and sauces what I asked please could I request a refund asap

It took 1.5 hours from placing the order to receiving it. The food was cold. I am a diabetic and had a hypo due to the length of time it took. I ended up needing medical help from 999.

Good burger I had there and it wasn't so busy

Terrible service, very dirty tables and place, bins full up and no one cleans it. I saw big rats outside the window just going from a to b.

Great meal and great staff, all round good experience!

Took one hour and 45 minutes to receive our food, three out of five burgers missing, two fries missing and what we did receive was freezing cold. Disgusted with the service.

And I only have about 10 fries in the box on top of taking well over an hour to arrive and it’s cold

9 p.m. only the drive-thru is open 🤔

Sorry but just because I order regularly doesn’t mean I should get just anything. I order regularly cause the food was most of the time fresh hot and tasted as if it had just been cooked which it should always be. What I got today was warm chips. Stale halloumi fries.and warm nuggets. Disappointed

I can't say no more than I Enjoyed it.😋

It's always great here!! I'm a massive fan of their flame grilled hamburgers with lots of American mustard and ketchup 😋 👌 Friendly staff too, would highly recommend!!

Useless at best. All the manager has to do is read the screen and sign off the order. Please please employ people that can read and count. BK Greenhithe is horrible the staff are untrained and the restaurant is dirty. I dare BK to challenge this. Go there see what’s going on. Be careful not to get bitten by a rat. Disgusting, BK should be ashamed.

Avoid at all costs. Extremely rude and unhelpful staff. Toilets leaking everywhere and very unclean. Never been happier to leave without food!

Food looked weeks old and overcooked even though it was done straight away … lettuce in burger was brown and old … no attention to the appearance of the food looked like it was thrown together Missing items from burger purchased as an extra Hygiene…. Tables were covered in rubbish there were no customers so no excuse for a disgusting appearance Member of staff pushed rubbish further down in bin rather than empty what was there and returned to the counter without washing hands Doors hanging off cupboards Food on the floor Member of staff locked us in at 9pm didn’t close until 10pm Overall the food and hygiene of this Burger King is disgusting our order was not cheap and was inedible and went in the bin Please look into this and let me know your findings before someone is seriously ill Will never eat here again

Staff very polite, order was taken promptly and meal given quickly. No hand soap in gent's

What a very bad restaurant I’ve gone to stay in the trveloge and have a weekend away this bank holiday went to Burger King next door what a complete joke staff sound like they have just been released from day care the tables we messy bins over flowing cupboard doors hanging of of units very poorly run so I think it needs to be closed down and have a complete overhaul

Lovely staff, couldn't do enough to help, and the food was really good

Chips were cold. Bins were full but apart from that ok

Often stop off here on return journey from Darent Valley hospital. Menu is ok, often things we would order are unavailable such as milkshake and there drinks machine has been in need of repair for weeks so only certain ones available.

missing items from order had to ask for refund. Food was decent but never hot.

The worst experience ever, they refused to serve us because we didn't come by car despite being open! Don't come here, the manager is an idiot

Andrew (Megamind) was very rude at the Drive Through microphone, asked if i could possibly do separate orders and he shouted “NO YOU HAVE ONE ORDER IF NOT THEN LEAVE THE DRIVE THROUGH” very rude considering i only asked 1 question, will not be coming back here

Delivered to wrong address as per usual

Food Cold , onion rings very chewy ... not a great experience. Still , the Sprite was warm :)

once again burger ok chips cold

yet again items missing food cold and only live 10 minutes away

The delivery time was perfect but the food was abysmal. It was cold, hard and stale. I took one bite of the burger and spat it out.

2nd time I’ve ordered from here. 1st time chips missing. 2nd & absolutely last time, cheeseburger missing from a kids cheeseburger meal! Clueless morons

i didnt receive one of my burgers or a refund for it

Worse BK ever been in! Tasteless Coke, improper service! Dirty place! Avoid!

Didn’t get my bacon double cheese burger

I have ordered from this burger king multiple times for delivery/in person and each time the order is wrong, cold or missing items. Burger was wrong, sent the wrong drink, chips container only half full. You would think for the price you pay the service and food would be great, this just isn't the case. I'm now at the point where I wont be using this establishment again and cant recommend others get food from here.

I have ordered from this Burger King a couple of times now for delivery/in-person and every time there has been an issue with the food. Here is a quick recap of the issue this time, I ordered the Memphis burger but received a standard burger, ordered a monster drink and received Fanta Orange. Chips were ordered but the container was only half full. The food was cold and the burger seemed like it had been sitting on the rack to dry out instead of freshly cooked. Honestly, with the price you pay for the meal, you would expect much better service than this. I just honestly can't recommend going to this Burger King, overpriced, and under-delivered.

Hardly any chips disappointing for money spent

Hello. My food is incomplete. Where is my ice-cream

Food was great, service on the drive through was ok, the only issue was the person taking the order didn't hear us say 2 meals and we had to queue again for our second meal. The drinks were flat, we got Fanta and Coke and both were flat, didn't taste like fizzy drinks at all.

Order on time food dry and horrible.

cold dry and never got a refund

What an absolute joke Gone through the drive through, staff member couldn’t be bothered . Ended up going inside where the same staff member served me. The were not busy at all, but it seemed it was a mauve inconvenience I came in to order food. When eventually got my order there were stuff missing from my burger, the bun was dry. The worst burger I ever had - worse than mc Donald’s Absolutely disgusting service and food Staff member was miserable , sounded like he couldn’t be bothered to serve enough that my parter didn’t order food in the end

Food was fantastic, staff were great. Mohammed was an absolute legend, a good laugh and helped me navigate the ways of the burger as I was hankering for a big meal. Went with the new peppercorn Angus, doubled up the patty and upgraded to the loaded fried. Deliveries, hot, filling and not bad on the price. Peeps are forever however in regards to the cleanliness of the place. Could definitely do better there, big time!

the courier took on multiple orders got lost went the wrong way also the drinks were stored with food so bag wet and cols on arrival I want my money back

My order was completely cold I’ve had to warm up our food

All good apart from being last drop, so slightly warm but still ate it

Food was ok restaurant was a bit untidy and dirty staff were pleasent nothing was really amazing

Didn’t get my chilli cheese bites

I am terrified about ehat happened couple of minutes ago. I I been there at 9.15 pm for buying 2 meals and i found the front door locked but people inside and working like usual I went round to drivetrough at window to ppace an order and the guy from there was told me he don't have insurance to serve me at window . I try to explain my car is in the car park but he insisted without the car i can't order. I went to the car park and came back driving and same guy was very frustrated that i have returned and start arguing with me i need to reverse to place order to speaker outside wich i did. After placing the order i pay the order and i ask the guy name for making a complain because i didnt like how i was treated. In this time the guy became very aggresive and told me to go to hell and is not my business his name and start swearing at me. In this moment i started to record and he came out from the shop and start beeing aggresive and hit my car with his hand. Other employees came out and took him inside and i was served by another employee Danielle and i asked for the manager to discuss about this. The manager Andrew came to discuss and his problem was mostly why i started recording the previos guy. After explanation Andrew (the manager) understood my p.o.v and told me the employee name witch is ALFIE. Alfie was very unprofessional and is my worst experience with burger king since i m using. I have video/audio proof about this and i will make it public if u dont take any action and start to investigate. I repeat i been there 45 minutes before closing time and i was treated like a scum bag

Burger and fries where freezing cold and fried were half full

One of my orders was wrong ,I ordered a chicken royal with cheese and bacon ,no lettuce and no mayo ,when it got delivered it had lettuce and mayo in it

The driver got lost. I could see on the map that they were driving up and down the road and round all the turnings. My meal arrived cold

Was surprised to see no self service devices about