Burger King in Dartford

bag was torn and the chilli cheese bites we're missing

all my chips were missing and a bottle of water so none of us has our full meal as all our chips were missing

Paid extra for cheese but it was not included. One dip was missing. Food was stone cold.

Food was not delivered to the property. Had to walk 5 minutes to meet the driver

the fries tasted like cardboard and they forgot my sauce.

Had large meal which was put in smallest bag ever cos had no large ones. Then wanted 30p for satchel of mayo. After spending nearly 14 pound you should not need to pay for it. The girl serving couldn't even hold bag shut so food getting cold. Last time here for sure

Missing a whole meal chicken royal

Order arrived hot. Staff were helpful and pleasant to speak with.

This place is the GOAT of fast food, just like I'm the GOAT of the football!!!!! SIIIIIIIIUUUUUU! Plus I am prestige master level 1000 on BO6!! Plus I can't wait to pack myself in the TOTS!!

Served by Chloe. Restaurant was really clean & a nice atmosphere. Chloe helped me place my order on the new machines.

The food was delicious and the staff were good and quick responding, restaurant is peaceful and maintaining good hygiene standards. I had a delicious Lunch with my wife in this restaurant.

Great service as usual, food was lovely and hot. Will definitely be coming back!!

Best burger king I've had and I've had alot lol. Highly recommend

The food was great and the store was spotless clean and the staff that served me was just so nice I will be back aging very soon

Just had a great meal at this store I will be back

Female attendant at counter was not helpful when asked to help about ordering. She seemed to busy. (The one wearing an ear device on her head). I found the outlet a bit cramped.

The staff is so kind and friendly the food is great and the restaurant is hygiene great experience ……….

Great service by the manager with the double chin walking funny. Would recommend

The food was freezing cold, it wasn’t the lady delivering it was the restaurant

Great customer service with juicy grill 🍔

Served quickly. Very friendly and helpful lady. Commended

Driver was brilliant just took a little longer to find a driver

The delivery guy dont called me but i payed for my order!!!

Terrible we only received 1 burger and few cold sides for £47? We are all hungry and no one has completed our order even after submitting the form! Help us we’re hungry

I ordered 2 meals and they were put in the same bag with the food, so my chips were cold, soggy and unbearable to eat… wasn’t the deliver drivers problem as he “just drives apparently” so unfortunately for myself and my nephew who was looking forward to a nice take was ruined

I have been coming here regularly for the last 20 years but the food this evening was disgusting. Cold, chewy chips and my sons who usually love the nuggets didn't eat them as they were disgusting.

The burgers and cheese bites were good but the chips were cold and soft

Delivery driver was really lovely, and delivered it quickly but the order was completely wrong. It wasn’t the drivers fault because the right order was on the receipt stuck to the bag, but inside was completely wrong. Very disappointed

Worst burger king I have ever been to should be closed. DIRTY ENVIRONMENT. UNHAPPY STAFF ALWAYS MISRABLE (MAYBE THEY NEED TO VISIT MCDONALDS TO LEARN HOW TO TREAT YOUR CUSTOMERS) cold food Dirty tables Staff dressed dirty like they haven't washed there clothes for months. Should really be closed How did they get 5star I really don't know

Was surprised to see no self service devices about

The driver had to go back to pick up something

Food freezing cold and one drink missing

Stopped in after work, food and service good, self service drins machine not working, very disappointing

It was cold and the vegan burger rock hard I couldn’t eat it

felt long but came piping 🔥 would recommend courier again

Worst people in there staff, don't care about customer, and ask rudely to wait or cancel order

Coke machine not free anymore the guy said. Very dirty tables. No hygiene at all. Poor service. Conclusion not recommended this BK at all.

burger was cold and sloppy , will never order again

I did not received my order I need my refund

Burger was good but the rest was very very disappointing

burger burnt to a crisp absolutely terrible

I turned up at the drive through, order was nice and simple. The staff though where even better as I'd just finished a shift (NHS) and the greeting I got was amazing! They changed my mood and have kept a smoke on my face since

Really good service. Quick and friendly. Guy at counter was really nice and helpful.

Wasn’t delivered the full order

food was late and cold and was missing items

Dri e thru says ho to window 2, but the windows are not numbered. Yes it's a fifty fifty choice .

Food was cold and I watched the staff drop my burger on the floor and still serve it to me

There’s a dead rat by the entrance

Missing a whole meal out of the order.

Food missing and chips were cold

Really fancied a whopper at 1:30 in the morning, chilli cheese bites were cooked to perfection nice and crisp! Whopper was hot and perfect, loaded fries were beautiful, smashing service as food was out in like 3 minutes, easily the best Burger King in Kent.

Sat in the carpark Before entering for approx 20 mins. I have honestly never seen before the amount of rats running around, this must be a long standing issue as they are tame, they don’t even hide from cars driving in just scuttle away from people.

The place is just dull... Always is Service @ the drive-through was good. Considering the burgers 🍔 were cooked fresh, which is always a great thing right, the fries 🍟 were barely warm come on basics. Shame as we like Burger King

chilli bites and nuggets missing

Had a sausage bap and cappuccino for less than £3 . What’s not to like ?

It's crapp ? All merchines. The staff just make burgers don't or not aloud to talk loads off complaints. Shutt itt down. Turn it in to an American dinner yeah hotters it be packed out then

Food took 1hour and 20 min freezing cold threw it in bin

Received different item than ordered & cold

Onw of the burgers was wong again and this is the second time ove the last three orders. I wont be using them any more.

ordered a family party and was missing the kids burgers

ordered at 7.15 and food arrived at 8.50pm stone cold and ruined. awful!

Placed the order at 19:10 and arrived at 21:00 with the food being freezing cold, we waited all they time for cold food.

2 hours to get food, all cold, drove round to sort it, nothing they can do! This is insane and now we have no dinner!

One of the Burgers was totally overcooked and burnt to a crisp....

I do like a burger king whopper meal 👍🏼👍🏼

half the food was missing, share box that arrived, food wasn't burnt

I ordered at 13.44 and received my order just after 3pm food came Stone cold and I didn't receive chips just over £28 I paid for what was even worth eating very unhappy

Forgot one of the burgers! Never again!

Food was stone cold today missing fries and over hour wait , delivery driver done several drops before mine

missing food , burgers burnt & completely cold. waste of money

asked for no pickle and i got pickle :(

Not happy with my order, my whopper and my kids meals didnt turn up

Amazing food as usual! Friendly Staff and great customer service, always makes you want to come back for sure!

Very dirty place and lazy staffs. Oh My God! So dirty. The fries doesn’t taste BK proper fries. Dirty tables coz of lazy staffs. Not recommend. This franchise need to be checked by BK. I forget to mention the milkshake was horrible taste!!! BIG AVOID THIS DIRTY PLACE!! Bk please change owner!!!!!! Adding 05/12/24 the staff have dirty nails big with a lot black inside. Disgusting. I tried again but this place is horrible

Sat in to eat when the family next to me decided to bring their dog along and let it all over the table complained to the staff and the guy shrugged and walked off

Standard burger King restaurant and takeaway. Small parking area. It does have a drive through.

I don't know if it was on time. The burger was warm, didn't taste good. The chips? a few of had some cheese stuff drizzled on, hardly any, the rest were just chips. Free chic nugs cold & dogs ate. Macdonalds 4 me next time!

cold food, ordered loaded fries sent normal and a burger missing

Sauce was missing food was cold

Shocking rude members of staff.. I dont appreciate being spoken to in the rude manner by a minor that because they messed up the order... tried to ask nicely in the end I will just complain to head office. Food awful too and not correct. Absolutely soaking and soggy throughout.Sad as bk used to be an upper class mc ds but sadly no more.. that's 80 pound down the drain

Quick, still warm and they never got my order wrong!

The company I was in made up for the lack of atmosphere in the restaurant, so all was good.

I had a very disappointing experience at the drive-through. On November 11, 2024, at 12:53 PM, I ordered my meal, and the lady at the register was not friendly at all. She didn’t provide any napkins with my order, which I expect to receive when ordering through the drive-through. Additionally, when I asked for a receipt, she placed it inside the food bag, it was wrapping it around the fries.

Never received my delivery. I saw the driver eating it outside in his Honda Jazz!!! Cannot make this up!!!! When I went out to confront him he drove off........... Crazy!!!!

Order didn’t arrive at all. Not a happy pregnant lady

People need to be careful to eat this restaurant even daytime. There is a rats running around through the windows around the Burger King building.

Both drinks were missing!!!! Annoying when you’ve paid £35 for food!! Pretty simple to add to order too considering they were a meal deal!

Got something completely different to what I ordered then the customer service is non existent, have reached out numerous times but just get ignored!

Firstly…food ordered took forever to be delivered and when it finally arrived there was a large portion chips missing and the food was barely lukewarm and the onion rings were so hard we couldn’t eat them !!! To say we we’re disappointed with the whole experience is an understatement

Cold food, greasy mess, chips were OK but just salty. Rats living outside in the bushes, saw a full family of rats run into the bush from the drain just outside and back.

Ordered the Burger deal (Burger + 2 sides orders) only received the Burger + 1 side order, What happened to the other side order?!

£55 worth of food not delivered!!!!

The brunch manager could not explain or find excuse why "Free Kids King JR Meal" is not available in this place. Simply, by the terms and conditions sort of not available everywhere. I could not prove this information in BK website. Poor service, not helpful staff, ordering ONLY at the kiosk

This was the first time I have been to this Burger King. I cannot fault the service or cleanliness of the restaurant. The chips were not very hot though. We chose to eat in but I was disgusted to see at least 10 full size rats running around the car park area and near the restaurant. I will never go back here for that reason and I feel that you need to get pest control in immediately, otherwise the health and hygiene people will be paying you a visit. I did look but could not see any vermine traps😡😡

It took over an hour to arrive

At the beginning I was notified my order placed at 13:14 would have arrived between 13:40-14 time kept changing and at the end we only got it at 14:35, our burgers are cold and dry hard and chips are soggy and cold ridiculous service seriously. Also tried to call the restaurant but the phone doesn’t work so I couldn’t communicate with anyone

Burger was nice, we sat in the car park and ate our meal while watching the rats run around, we counted 30 at least.

Food is very good ,but too slow.Manger boy wasn’t helpful .i will be back here but I will ignore that him ..

Order took 1 hour from ordering to arrive. Food was cold so had to heat it up. Not alot of food the price. Disapointed really.

The meal was stone cold when it finally arrived, and it went from half hour to be delivered to over an hour… really disappointed