McDonald's in Dartford

Food delivered later than stated and cold

missing main food items, I only got the milkshake ??

All the staff are very polite, friendly and helpful. All the foods are freshly prepared. One downside is that the toilets are not clean. Most of the times the sinks in the toilets are filled with tissue papers. That's why, most of the times water stays in the sinks. There aren't any brushes in the toilets to clean the commodes after using the toilets. I have used the toilets many times. But I wasn't able to clean after using the toilets.

Turned up with just drinks no meals absolutely shocking 🤷‍♂️

My food has not been delivered

half the food was missing hoping g i get a refund

Food was lukewarm at best and ice cream missing

Missing items and cold even after a quick delivery time.

Food was cold when delivered but good service

half order wrong and no dips which I ordered

waited an hour and a half for delivery and then the entire order was wrong and when phoned the shop, they refused to help in any way whatsoever

Over an hour late and half of my delivery was not there. Terrible service from driver as well

Waiting for over an hour and then forgetting my milkshake- is so irritating

All the food i ordered was stone cold even after pre-tipping the driver beforehand and all i got was a £4 refund 🙃

My order didn't arrive despite continuous delivery times changing. Absolutely dreadful service.

Minecraft collectibles in the bigmacs not included!

Wrong order given to driver. It’s clearly wrong on the sticker.

Food cold, later than expected, incorrect burger and missing items

Coffee spilt ever were no milk for tea food cold

Egg was in my mc muffin even though i asked for it to be removed

I ordered a coffee and waited 35 minutes a ridiculous time when I asked for explanations they also treated me badly this MC is definitely the worst I've seen in many years and different countries

Food cold and part of the order missing.

Food cold and looks like it’s been run over

This is not my address food was still given or delivered without providing my delivery code

Food was cold and ice was melted in drinks when it arrived

Terrible service - my order was never delivered even though it says that it has been. This issue was very difficult to report, and no option to have the food delivered again.

Missed both the chicken selects.

takes to long will not order again

It appears to be faster to order burgers at midday rather than at 7 p.m.

the driver opened our package and.took food out out.of our delivery

The driver was polite and professional.

most of my order missing, driver dropped the drink what a joke

Food was good however there was a delay in delivering it. Not sure why.

Both my filet o fish didn’t have sauce plus the food was quite cold

Drink was spilled , the burger was wrong and the nuggets where cold . Not drivers fault so please dont punish him

No maple syrup with pancake meal

Took over an hour to arrive food was cold and only received half portion of chips terrible

Dartford, Spital Street deliveries are far better than Crayford, Tower Retail Park for McDonald's deliveries despite being further to travel the food is much more likely to arrive in a reasonable time and still be hotter. Crayford store concentrate with too much towards the drive through section the deliveries end up not being prepared or released quick enough and often have errors in the order being fulfilled correctly.

The food was great however for some reason the food was delivered half an hour late which meant the fries were cold. Not sure if this was a courier or a local traffic issue.

perfect delivery and grate food 😋

After waiting 30 minutes for my order I rung the restaurant to be told the food was ready but no courier. Despite the app saying the courier was there waiting so one of these was not true. Food finally arrived and hour later, freezing cold and the drink had been spilt.

Only got 1 drink and it wasn’t what we asked for. And not the first time either!

Very. Very disappointed food was cold we have to throw it in bin the

Rubbish Workers Forget to log out order in the system and even forget order and gave the wrong thing even tasted rubbish

Missing my double cheeseburger

Zero stars absolute joke order wrong and drinks taking the Mick! App doesn't work to complain, you are ripping people off. You are an embarrassment to the McDonald's chain. Ronald McDonald would be very very disappointed ☹️

No dips with nuggets and none with mozzarella bites that were hard

I received wrong items . Very disappointed

Delivery time moved back a few times and eventually delivered just under an hour later than original estimate. 2 items also missing. Less than impressed. Not hard to tick off an order and then send completed. Can see the 2 items clearly not ticked off on the delivery bag.

All my kids food was stone cold and we waited over a hour and half for food

you order pancakes and sausage with syrup. what arrives is just pancakes, plus cold. the delivery drivers should let you check order before asking for code , they just laugh and drive off

Whoever did the chips at 12 - 13. AMAZING. FRESH. HOT.

Hi I was amazed how helpful staff were regarding my disability taking my order helping me with payment the bringing over the food really great service thank you

Over 2 hours and then not delivered! Awful service

i ordered at 7 o clock it had arrived at 9 stone cold chips were hard and nuggets were also cold tried to call mcdonalds but no answer which isnt a suprise i want a refund

Cold!! Wrong order!! Over hour late!!

food was cold, cheeseburger missing from happy meal, and happy meal box was opened with chips everywhere

None of optional extras applied, chips were super overcooked, drink was flat and all food cold. Absolute garbage, not ordering from this branch again.

was changing the time ir was coming and then when it arrived it's freezing cold

Food was cold and got order wrong

Big Mac meal cold, no extra sauce and large chips only half full. Fanta drink not full. 20 chicken nuggets cold and no barbecue or curry sauces in bag. On tracking the delivery route the driver went the wrong way, hence the food being stone cold. Bad

Never turned up hopefully I get a refund

Freezing cold food, courier definitely done more than one drop judging by his route on the app.

Delivery person was happy & polite

Big Up the Monday night crew! Thank you

delivery driver was flying over speed bumps. all our drinks were split. plus food was cold.

food stone cold and no straw as requested

Order arrived and was missing my child's chicken mcnuggets meal. I have applied for a refund for the chicken mccnuggets meal, but I would also like a refund for the second delivery fee that I am having to now pay again so that my child can get the item I originally ordered. :-(

Big Mac meal,with no Big Mac? Really?!! Y can u guys not get orders correct! It’s not hard to remember the main part of the meal!

Really dirty, employes were nice, food tasted like plastic.

Great service everything was correct and prepared properly 🔥

Ordered 5 meals and got 4, how can they get it so wrong so often?

Got message saying my order was delivered at 1228. My order was NOT delivered at all. I have Ring Doorbell camera to prove NOBODY came to my door. REFUND NOW

Drinks were spilt, incorrect drinks also and food was ruined by drinks spilling. Americano as a hot chocolate?

My order is all wrong I ordered it plain I didn’t get my ice cream my food all cold I want all my money back of a hole new order

Food was cold and milkshakes had leaked everywhere

Not really good they forgot our McFlurrys very disappointed

Food a bit cold so reheated in the air fryer

no straws and no sauces for any meals and all meals cold. very unhappy with delivery

Was given the complete wrong order

Is my order on its way? It's very late

food is cold mcflurrys missing and a chips

I waited nearly 2hours for the food it came cold I had to heat it up before it could be eaten

Food was stone cold and took over 2 hours to come

YUUUUUM! Food was delicious and delivered on time.

Given then wrong order by delivery driver

Kept getting later and later, then turned up cold!

Amazing service today! Delivery driver was amazingly fast and friendly

Excellent customer service all round, good food and relaxing environment.

Apple pie was cold and hard, was labelled as prepared over 2hrs before I received it. Label clearly stated should have been discarded long before my order was even prepared.

I ordered my food at 12:36 and received my order at 14:40.

Stupidly late for something that was meant to be “fast food” and food was cold on arrival

how hard is it to read a screen and put the correct food in a paper bag honestly have some pride in your work...idiots

4hrs I waited and it was freezing when it finally arrived!! Ordered at 12:14 turned up at 4:30!!!!!! milkshake was just a liquid strawberry mess!! I want my money back!!

time was changed, dips for mozzarella sticks missing, dip ordered also missing, same as last order, dips never arrive, food is usually lukewarm or cold. If you don't mind the above then order away.

the man that delivered was polite respectful and on time . no food left out was warm n no melted milkshakes or ice creams.

The food was cold and I didn’t get a straw

So we ordered 2 cups of tea, watch them make it, was left in the drinks waiting area for at least 10 mins for a so called supervisor to hand my wife the drink 15 mins later, my wife requested for fresh as they had been sitting for ages, he had the cheek to tell my wife he just made them. How can you tell the customer who pays your wage a lie disgusting they were all to busy hugging each other and chatting bad behaviour

Straws not included,as requested

very quick delivery & food was still hot