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984 Opinions in 2 websites
Stopped here for a light Lunch, first time in Woodstock - very welcoming Staff and interior - Had the Pea & Mint Soup and a home made sausage roll. Very very tasty and good portions - will definitely detour through Woodstock again for another visit.

654 Opinions in 1 websites
Went today for the first and last time. The ‘system’ of queuing & ordering food at one counter, then queueing some more before ordering drinks at a different counter was PAINFUL. We queued for about 20 minutes in total before reaching the till to pay. As we paid for our orders we noticed a lady who had been wondering around with our food - presumably trying to find where we were sat! The thing is - we hadn’t even sat down yet and you were looking for us to deliver our food to our table! By the time we sat down our food was stone cold. Throughout the whole queuing escapade we did notice the younger staff members were trying their hardest to keep up. However there were three older (balding & bearded) men who were presumably the ‘managers’ who just seemed to be standing around full of self importance supposedly ‘supervising’ the younger workers. These chaps need to realise that they are not above serving customers during busy spells and they should be more ‘hands on’. Instead they just walked around constantly behind the counter giving out smug looks and not helping the girls who were run ragged trying to keep up with the demand for coffees. Very bad service and the managers/supervisors could do with going back to basics of customer service & rethink how this place works. It was sheer chaos and other customers were equally frustrated at the disorganised set up. And before you reply with a smart comment, I have worked with the public for over 30 years, so yes, I do know a thing or two about how to exceed customers expectations. I expect better when paying YOUR prices. Why not just do table service? You have enough staff!!

482 Opinions in 5 websites
I had lunch at the pub yesterday with a couple of friends. We decided to sit outside and soak up the beautiful spring sunshine. We were served by a very friendly, helpful waiter who did all he could to make our lunch a pleasant one BUT the seats we sat on were covered in bird droppings. The table also had a generous dollop from the local crows. Looking around, we noticed that most of the chairs were in the same condition. Yuk! Such a beautiful place so please give the outdoor furniture a bit of attention. Thank you!

439 Opinions in 2 websites
Enjoyed a 2 night stay here. Lovely modern room with great facilities. Location is very good, just a short walk to Blenheim. We managed very easily to get a parking space with a 24 hour £10 permit bought from the hotel but can see parking being an issue at busier times. Breakfast was excellent, really good choice and cooked to order. Didn’t eat dinner here and think the evening menu could do with a bit of updating but overall would definitely return.

408 Opinions in 1 websites
Very bad customer service me and my freind never got our food what we payed for and in the end we have to get a refund for food and so a few customers had to get a refund for food that never came and we left also a few customers had to get a refund and left unhappy with our no food it’s been getting worse ever since they keep training new staff and the he staff don’t know what they are doing

404 Opinions in 2 websites
Booked table for 5 in advance. Roasts were OK but vegetables cold and had to be reheated. Veg lazagna tasted like a microwave meal. Chef came out to apologise and offered a free dessert but to be honest we just wanted to leave. Restaurant was empty, so food should've been better.

232 Opinions in 1 websites
We arrived late afternoon after travelling from Shropshire. The staff were very welcoming and helpful. The hotel is clean and full of character and charm. Our rooms were as requested, one easy access on the ground floor for elderly relative. Rooms were clean, mine was partially spacious and newly decorated. Beds were very comfortable. We decided to settle in the bar for the evening and ordered food. I had lasagna which I wasn’t over impressed with, I found it to be very dry, but the rest of the party enjoyed their meals. A good nights sleep had by all. The breakfast was a great selection, hot and cold buffet style, they really have thought of everything! This hotel is very dog friendly, which is an absolute bonus for us! We would return and recommend to others 😊

122 Opinions in 2 websites
We were recommended this restaurant by friends who use it quite regularly. The booking process was simple and we received a warm welcome on our arrival. Really nice feel to the place and the staff were very friendly. Our team member (Kate A) explained the menu, portion sizes and advised us on popular choices. Absolutely spot on with her recommendations and we had a fabulous meal leaving us in no doubt we will be dining here again on our next Cotswolds break !

55 Opinions in 1 websites
Positives: Food was delicious, the menu provided lots of options for vegetarians (you could make any burger veggie). The staff were very friendly and helpful. Negatives: On the expensive side. Finding the entrance was a little difficult as the new location is down an alley way. Summary: Very enjoyable meal. Love the new location. Will be visiting again.

20 Opinions in 1 websites
New favourite place for brunch. New menu and it is fantastic. Great choice and bagels are incredible. Reasonable price too.

11 Opinions in 1 websites
My wife and I had called in here on Saturday 16th September to see if we could grab a bite to eat and a drink. Unfortunately at lunchtime they did not do any food but did kindly suggest another local place for us to eat at. After about an hour or so we returned to have a drink in the bar area and relax in what we thought was a superb traditional local pub which just had so much character. One of the locals made us feel very welcome and came over and had a chat with us both for about 10 minutes. He gave us some local history info and mentioned about the village and its links with the tv program Downton Abbey. All in all a very nice visit and if we were ever in the area again we would not hesitate in calling in. Thank you.

2 Opinions in 1 websites
Misleading putting up the evening menu in the window when they weren't serving any of it. So what I specifically pushed my wife across town in her wheelchair wasn't available. The food and coffee may well be good, but since what we wanted isn't available during the day there's a snowflake's chance we will actually eat there.

689 Opinions in 2 websites
Rowdy, overpriced and DO NOT go there if you have allergies as not only did they ignore large red asterisks in the pre order then served the allergen, the staff three a strop when asked about it offering no apology or alternative addition to the meagre dish. The food quality was awful and really overpriced. Context - April 2025, a group of 18 of us in a walking group booked a table in advance for our evening meal after a 13 mile trek in the Cotswolds. We gave our choices in advance including allergies. I opted for Plant Based Moving Mountains Vegan Burger (vg, v,) Served with bbq sauce in a vegan bap and fries, it was £18. Cheap roll, no dressing, small lettuce leaf and a sad slice of tomato with a sliver of onion, burger was cooked ok, fries were cheap oven fries, and a tub of sauce which clearly was no BBQ and could have caused me to end up in hospital. The staff threw a huge strop when questioned about the allergies and 'it is as described on the menu' when asked about the quality. Offered no alternative, discount nor apology. We were also sat awkwardly in the back corner, having navigated the rowdy drunk football fans in the front bar. Service was on the joyful if ineffective side.