We went for lunch today. The service was fine and the staff friendly. I have only given it three stars because I have special dietary needs and requested a triple portion of greens instead of carrots broccoli and chips . When my lunch came the pie was nice but I was presented with six SMALL broccoli florets, The amount of food I on my plate was noticeably less than anyone else who had chips etc. The pie looked positively lonely. I sent the plate back and it arrived several minutes later with a couple of extra broccoli heads on. It was explained to me that a ‘normal portion was 2 pieces’ . This frankly mean spirited approach annoyed me. For goodness sake for the total cost of a meal I expect adequate portions. So I guess I won’t be going back.
Place is usually a mess ... staff happier to talk amongst themselves and not customers.. food prepared poorly, s toasted sandwich plonked on a barely clean plate
Horrible Service, Rude Staff, and Disgusting Cocktails!
This is by far the worst bar I’ve ever been to. The staff is unbelievably rude, arrogant, and acts like serving customers is beneath them. The cocktails are awful—badly mixed, weak, and overpriced. On top of that, the place is filthy, especially the bathrooms, which were disgusting. Service is painfully slow, even when the bar isn’t busy. If you value good drinks, decent service, and basic hygiene, avoid this place at all costs!
Parkway, Guildford, GU1 1UP, United Kingdom, England
Great food this eve and served by the restaurant manager paul who went above and beyond with service. Food was also on point so thankyou to the kitchen staff as well. Also didn't get her name but the manager on breakfast was also great. This beefeater clearly an asset to Guildford and whitbread should invest in a refurb as the staff are clearly worth it.
Lovely weeknight meaI! Received exceptional service from Sophie who was very helpful and attended me with everything and was very good dealing with my sons allergy.
To be perfectly honest, for the price you pay, the food isn’t outstanding. Some of their lovely dishes include the popcorn squid and the mochi, but with the additional £6 service fee (when the food isn’t actually served to you) I believe there are better places to get sushi that are worth your money. That being said, the conveyer belt service is very cool and all of the staff are very friendly and welcoming.
Realmente disfrutamos de nuestra estancia, ya que la comida es genial, la habitación encantadora y el servicio amable, especialmente de la recepcionista Gaby que hizo un esfuerzo adicional para nosotros!
This was by far the best Christmas meal, I have ever had. The food was piping hot and the staff were so friendly. My husband and I will definitely be going back again next year.
This pub used to be one of my regulars over 30 years ago until I stopped travelling to Dorking. It has certainly kept its charm and wonderful food.
Val
Large hotel located in a quiet area. The bar area was comfortable though drinks are pricey. Restaurant was good with above average food on the evening. Puddings were good but apple pie with custard was lukewarm. Breakfast was included and was plentiful. Choose from the menu and also the buffet if you wanted to.
Rooms were spacious but in our case a little tired. Marks on furniture etc. Relatively clean but no excuse for cobwebs on and behind curtains. Bed was super comfy. Had a great night's sleep. Attention to detail would make this hotel superb. Wallpaper hanging off in the stair area is not hard to fix.
Staff here were professional friendly and helpful.
I would stay here again
Came for lunch and I suspect many of the places in the area do a Sunday roast lunch with a reduced a la carte menu. Sadly I chose the roast pork with crackling. It was a bad choice on my part. There was nothing redeeming about this meal I'm afraid. The crackling was so hard that it was inedible. The pork dried out, the gravy from a packet and the vegetables undercooked and I suspect kept too long under heat lamps or similar, the yorkshire pudding raw in the middle. Truly awful food. On the upside, service was friendly, the beer cold, and garden stunning on a rare sunny afternoon in the UK! Such a shame.
Estábamos en Ripley para visitar a un miembro de la familia y vino a la Media Luna para una rápida en ruta.
Cerveza a buen precio, buen ambiente, y más al punto un casero y casera amables adecuados.
Ojalá tuviéramos un pub como este más cerca de donde vivimos, nunca estaría fuera del lugar.
Sin duda volvería si alguna vez fuéramos a estar de vuelta en Ripley.
Very disappointing visit as used to be a lovely pub. No precautions in place for covid - no details being taken from visitors and just 1 small token bottle of hand sanitiser on the bar. Big groups of very young people (made me feel old in mid-30s!)with no attempt at social distancing. Toilets were dirty and smelly. Won't be going back!