GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3.5

Based on 711 opinions finded in 1 websites

site_photo3

Nº 316 in 431 in Guildford

Nº 1 of 2 Brasserie in Guildford

CUSTOMERS TALK ABOUT DISHES WITH..lambsaladcookedpuddingroastscoffeepaychickensteakporkbeautifulcheesecreamoldroastfishmeat
Score
OpinionsNoteTripAdvisor7113.5

comment_iconOpinions

We had our wedding breakfast and reception at Worplesdon Place and everything was just perfect. The food is amazing & the staff were so accommodating. They made planning this event so easy & took so much of the wedding prep stress away from me. The rooms are beautiful & the snack is so delicious. I'm so grateful to the entire team. Please go visit Worplesdon, it's such a gem in the heart of Surrey. You won't be disappointed.

site_logo

Abigail H . 2024-09-04

MORE AT TripAdvisor

Our family group of 6 attended Sunday lunchtime and had a relaxed afternoon, not being hurried along and able to chat and catch up. It’s a beautiful place to eat with gardens and lake and plenty of tables outside if that suits you. We elected to sit inside. Food was generous portions and a “traditional” Sunday roast is available - desserts were superb also - I recommend booking.

site_logo

Felicity W . 2024-09-02

MORE AT TripAdvisor

Sunday lunch with friends today.We had a lovely roast lunch,huge yorkshire,lots of perfectly cooked vegetables and tender beef.The best roast I've had for a long time,well done chefs!The young waiting staff were very pleasant too.

site_logo

Catherine Crane . 2024-08-25

MORE AT TripAdvisor

OMG best quiz night ever Kuda as the host is amazing and John as the barman are just a brilliant team We can’t wait to come back for the next quiz night Thank you worplesdon place staff xx

site_logo

Emma S . 2024-08-23

MORE AT TripAdvisor

Lunch for 13 walkers. The service and food were faultless in the magnificent dining room. The staff were very helpful and professional. Many thanks.

site_logo

Peter R . 2024-08-15

MORE AT TripAdvisor

The food was excellent. We were there for breakfast and dinner. The hamburgers are a must. Staff were exceptionally friendly and helpful. I would recommend a visit if you are in the area.

site_logo

Nico P . 2024-06-20

MORE AT TripAdvisor

We have been lots of times to Worplesdon Place and had a really positive experience. Nice and spacious inside, lovely outdoor area and nice food. We went on Father’s Day and unfortunately it wasn’t as good as previous trips. Very slow service (despite it not being very busy - lots of staff standing around talking) and the food was average.

site_logo

LucyG_11 . 2024-06-17

MORE AT TripAdvisor

First time visiting the pub for Father's Day. I was a bit conscious since reading the poor reviews, however it has exceeded our expectations. The service in the bar was quick, food arrived on time and was delicious. All staff were friendly. Seems like we found a hidden gem! I hope this continues even during a busy period. We already told our friends about it and so, we will definitely return!

site_logo

ErikaCramer . 2024-06-16

MORE AT TripAdvisor

Popped in for a quick light lunch and left full and satisfied! 😁 I chose the pea and ham hock soup and sourdough bread and my friend had the steak sandwich and chips. My soup was heavenly! (Now I don’t use that word often!) it was tasty, rich and flavoursome and thick! Topped with delicious ham hock. Perfect amount for lunch. My friend was very pleased with his steak sandwich (I tried some of the steak and it was beautifully tender) Our coffees were lovely although my macchiato was a little cold so I asked for a splash of hot water rather than a fresh one. I’m not one to fuss over trivial things 😁 Thank you for the pleasant efficient service and see you again in the coming weeks 👍

site_logo

Ilovegreatfood1 . 2024-06-12

MORE AT TripAdvisor

ONCE AGAIN ! - a pub with no Beer - absolutely no Ale whatsoever - SERIOUSLY, this is a massive pub and owned by Youngs brewery and everyone there is very upset, however this is a regular occurrence in this pub, yet it has around 8 Ale pumps. It Can’t be a couple of weeks since it last time it was totally without beer, what’s the point in driving to a Pub - it’s a half hour round trip for me, to have a pint of beer when it’s proven so unreliable - people just go to the multiple pubs in the area that employ managers capable of keeping at least one beer on tap ! I approached a person regarding this with a major attitude problem, sitting at a desk, to ask why this keeps happening - says he one of the managers but flatly refuses to give me his name !!! Seriously, no wonder the place is so utterly disorganised. Rather than be accommodating and apologetic for the inconvenience - (having driven for 15 minutes to get there for a nice pint ) chose to tell me I was lying. It turns out that he is the deputy manager behind Tom-not on property. I felt this behaviour very strange so I took my camera phone and said ok, took a picture and said I will post it… he stood up and started to threaten me if I was to post it he would….!!!! I left the property with a view to raising this with the Police. They have spent a fortune on this property under the control of a French manager who did an amazing job in improving the property - something of a disaster that through the the non existence of any management capable of running it properly will end up a waste of a lot of money.

site_logo

Rob . 2024-06-11

MORE AT TripAdvisor

First time visiting today and we were all really impressed. There were 7 of us in the group and everyone enjoyed their meals. The food was excellent and so was the service. Sophie deserves a special mention, she really looked after us. The restaurant also had a great atmosphere, looked great and was generally very welcoming. It was also immaculately clean. We will definitely be visiting again - thank you!

site_logo

MissesF . 2022-01-01

MORE AT TripAdvisor

Christmas Eve lunch for family of 11 for my fathers 91st birthday, unfortunately he wasn’t well enough to attend.But it was nice to see some of the family for Christmas.Main coarse was Turkey and Duck, the Turkey portions far to small luckily there was a large Yorkshire pudding to fill the plate.The duck was horrible dry and no taste I had to ask for more gravy, mash was nice but need vegetables with it all we had was half a shallot.Onto the puddings there was Christmas pudding or apple crumbleThe Christmas pudding was a child portion no more than two inches in circumference and one small scoop of ice cream.The apple crumble was like dry porridge on top and the apples were to bitter and the custard was served in a separate small ramekin dish which helped to moisten the porridge. And also one of our guest had cheese and biscuits there was only blue cheese and 3 ryvita biscuits and grapes served without butter.The waitress was very stressed and grumpy which made us begrudge the service charge and also as my father didn’t attend they also added his deposit.It wasn’t as busy for a Christmas Eve which was understandable.

site_logo

Dream173613 . 2022-01-01

MORE AT TripAdvisor

Had a fabulous family lunch today midway through a walk round Whitmore Common. Kids, dog and grownups all had a great time, thanks Lorna.

site_logo

P6147TManthonyw . 2021-12-30

MORE AT TripAdvisor

Four of us visited this place on Boxing Day. The staff on duty were attentive particularly Arvind which made our experience good. The menu choice is average.

site_logo

RaviRaveendran . 2021-12-27

MORE AT TripAdvisor

We booked for a team lunch yesterday, for a long overdue Christmas gathering! The service was brilliant, lunch very nice and the venue looked festive and welcoming. It was our first visit and we all agreed we’d return again!

site_logo

987pennym . 2021-12-11

MORE AT TripAdvisor

Recommend Worplesdon place for anyone with serious food allergies. The staff have been trained well to liaise with the chef and write down all food allergies. Having explained that I suffer from anaphylaxis and carry epipens the chef cooked an off menu meal to ensure that I was safely catered for. Some restaurants have refused to serve me at all so it was great to have a lunch out with friends.Many thanks to Amy and Barbara and head chef, sorry don't know his name. Will definitely be back.

site_logo

Hazel061 . 2021-12-08

MORE AT TripAdvisor

We are a group of mums who come once a week for breakfast. The team are always very friendly and nothing is too much trouble for them. The food is always delicious and hot and the coffee is fast and keeps us all going!! It is not easy finding a place to meet with so many pushchairs and we always feel welcome.Thank you so much for you fab hospitality!

site_logo

RuthP519 . 2021-12-05

MORE AT TripAdvisor

It was my grandmas birthday (she hasn’t been able to ever rate since COVID) - launa was a darling and made it extra special in terms of service. Was worth waiting for less restrictions for this service.

site_logo

Amy K . 2021-12-04

MORE AT TripAdvisor

This was a family meal to celebrate my sister’s 50th birthday. She was looking for somewhere that suited us all for travelling and so had eaten here a few weeks earlier as a trial and had a fantastic meal.We arrived to find the other 6 members of the family already there sat at a table that I would normally expect for 4 people, tucked into an alcove. We joined them and expected that this would be just for drinks and we would be eating at a more appropriately sized table but this was not to be.My sister said that she has phoned up and booked a large round table but on the day this had been given to others. She had asked if she could make the table bigger but told not. I wouldn’t have minded but they were other tables that would have allowed us to spread out more.Before we arrived my sister asked for some bread and butter and reported that they had brought out 6 portions of bread and butter pudding! The food was okay but the service from the staff was dire with my niece having to constantly go to the bar to find someone to take orders, refresh drinks or clear the table.We were actually all laughing by the end because we are all quite easy going but couldn’t believe that the table was completely inadequate and the service over the evening had been so bad.Needless to say I won’t be returning.

site_logo

223davec223 . 2021-11-29

MORE AT TripAdvisor

Met some friends for an evening meal. We were a bit of a pain because we wanted to sit on a round table which was in all honesty too small for the 10 of us but so much more sociable so worth being a bit squished. Lorna our waitress could not have been more accommodating even though it must have been annoying when we moved tables. Her service was fantastic throughout and the food was delicious in particular the pie. Have just rebooked for 28th, and requested same table. It was a fantastic meal, thank you.

site_logo

472scottm . 2021-11-15

MORE AT TripAdvisor

A really warm welcome on arrival from Kuda, and attentive service from Sophie throughout our meal. During our visit, all staff were really helpful and friendly. We left really happy we finally visited, and feeling very full - the food was delicious and we can't wait to visit again soon!

site_logo

emma-howe21 . 2021-11-13

MORE AT TripAdvisor

We went for lunch on Saturday 6 November with 4 friends and a 2 year old. Our waitress, Amie, was fantastic: really helpful, friendly, fun and knowledgeable about the food and drink menu. She second guessed our every need and nothing was too much trouble. The food was delicious: the soup, croquettes and salmon starters were all top notch. My steak was perfectly cooked and seasoned and very tasty. The chef sent an additional dish out for our friend’s little boy which was a lovely touch! There was easy access to the garden so our friends felt at ease with their little boy and he was really happy there. A lovely relaxed family atmosphere, superb food and great service. We’ll definitely visit again!

site_logo

janeaN1211JN . 2021-11-08

MORE AT TripAdvisor

We had booked a table in advance but felt largely ignored. We weren't shown to our table, so had to ask at the bar about where our table was, no one came to take our order so we had to go to the bar to ask if we needed to order there, weren't offered more drinks, were offered a dessert menu which never arrived so had to go to the bar and ask for a dessert menu again. A large booking was in and it felt like they were too busy to attend to us. Food was OK, nothing special, though the sticky toffee pudding was pretty nice. All in all it felt a pretty disappointing experience especially the poor service. Staff were friendly, just largely absent and inattentive.

site_logo

430carolynr . 2021-10-27

MORE AT TripAdvisor

We stayed two nights and had two meals there. The team were very helpful and efficient. A well run establishment.They accommodated our Sunday lunch at the last minute without a booking and delivered our main course in just a few minutes. The service was excellent. Thank you for helping us out when we needed it.

site_logo

schoffers2016 . 2021-10-18

MORE AT TripAdvisor

Three of us pitched up without a booking but we’re seated and served reasonably quickly considering they were so busy. Excellent food. Bit of a wait for dessert but we were very happy overall and will definitely go back.

site_logo

D7679KMlorraineb . 2021-10-03

MORE AT TripAdvisor

This place has loads of potential but service was slow, food was bland, tasteless and greasy. It also felt very expensive for what we were served, so much so we opted out of buying a kids meal and the four year old shared from adult plates. I am also very upset that I paid via the app, and was encouraged to pay a tip ahead of service, to then receive the service we did I regret this, I will complain to the business but there is no obvious Mechanic to do so…perhaps they think making it hard to complain means that people won’t bother…

site_logo

chriswr26 . 2021-09-26

MORE AT TripAdvisor

This pub has a beautiful location by the lake with swans , great outdoor space and plenty of indoor sitting. The menu is a typical pub one , but the food is good. The thing is a bit so and so is the service, if you are not regular here and do not know how to get an app ( which not always works ) they are not rushing to help you and they do not offer the service even they have seen they we have struggled. I had to go in and ask and it took some time before I got some attention. If not that I would give them better rating. So what to say, if I have other choice, would prefer not to come back despite of the good food and location.

site_logo

Flower53_10 . 2021-09-26

MORE AT TripAdvisor

Perfect place to go with young children, they can get a decent meal, (it’s not gourmet, but is perfectly fine pub food), and they can have a nice play in the playground area while the grown ups can have a gin! Reasonable prices and an easy place to go for a family lunch or tea.

site_logo

Sk1986ull . 2021-08-20

MORE AT TripAdvisor

We stopped by for coffee whilst travelling through the area. Staff were friendly. Coffees were great and generous size. The outdoor seating and views looked lovely.

site_logo

Love_to_travel_0084 . 2021-08-19

MORE AT TripAdvisor

Don’t bother having the prawn starter. 3 prawns served in a tasteless brown muddy water sauce for £9.50. Question it with the waiter and you get the terse response : “nothing to do with us, it’s head office”. Wonderful customer service…not.

site_logo

Pedro1872 . 2021-07-23

MORE AT TripAdvisor

Nice setting, been here on and off for years. It’s generally a nice place but today £15 for a burger and chips with no garnish? Plate looked completely personality less and a feeling of is this it????? Is a garish too much to ask? Tasty enough burger but not worth the expensive tag. Really disappointed - other pubs around here are far better with their presentation and value for money. Won’t be eating here again unless I see a change. Only good news was the wine, it was very nice, came in an iced cooler and was good value comparatively.Also noticed a cut back on starters which is a shame as I often buy one or two just with drinks.

site_logo

936rebeccaj . 2021-07-20

MORE AT TripAdvisor

Went here for a evening meal with my sister and a friend whilst staying in the area. The staff were so friendly and accommodating and the meal was superb.

site_logo

Gaynor W . 2021-07-09

MORE AT TripAdvisor

Booked on line. On arrival needed to load up the Young’s App so that we could order and pay for our dinner. The App is NOT intuitive but Emily was on hand to help us through our first time. The food was very good, once we understood the limitations of the App. The problems with the App include, 1. the menu on line is slightly different to the paper one.2. The allergy indicator only allows 1 allergy. I am allergic to approx 3 things.3. To order a mixed soft drink you have to put it in the comments.4. There is very limited choice for veggies and vegans.5. The alternatives to milk for tea and coffee are not listed.6. There seems to be no interest in offering choices for Celiacs ar IBS/IBD Our experience of the App and ordering was vastly improved by the assistance of Emily who was on hand to help with everything. Emily is a very polite, friendly and incredibly helpful young lady who is a huge asset to the restaurant.

site_logo

Steve L . 2021-06-18

MORE AT TripAdvisor

Came for an evening of drinks and were told after getting an Uber to the Worplesdon place that we could not get a table. We were not asking to sit inside or on bookable tables but on the many 15+ Free tables outside as it is a lovely evening to enjoy outside. We came yesterday also with friends and we’re able to get a table outside straight away. We were informed by the girl quite abruptly that they cannot let us in as they are short staffed and cannot put anymore on the staff they cannot allow anymore walk-ins.. we even offered to sit and wait for a table to leave & that was just thrown back at us.. we are 2 people and now not too pleased with this service. Considering we now have to get another taxi to another place. It wouldn’t be a problem if you have displayed on your website that you are not accepting walk-ins today. Very un-welcoming service for an otherwise lovely place.

site_logo

sophlaa7 . 2021-06-09

MORE AT TripAdvisor

In the second week of indoor dining being back on the menu, we booked a weekday dinner reservation. It was not crowded in either the bar area or restaurant. All the routine safety precautions were in place and it felt perfectly safe.We could choose our own seats in the dining room, and our drinks orders were taken and brought quickly. The menu has 'small plates', mains and puddings. We had 6 small plates between us which were more than enough, ranging in price from £3 to £12.We recommend the scotch egg and the chips, the Camembert was a bit pricey, and the pea croquettes were OK but a tad stodgy.Staff were attentive and it was easy to get the bill and pay on the card machine. There is an app for Youngs On Tap, but we didn't need to use it.We would recommend Worplesdon Place for anyone wanting a nice dinner.

site_logo

Adam C . 2021-05-25

MORE AT TripAdvisor

We booked one of the amazing garden huts to celebrate my dads 60th birthday.Benjamin and the amazingly friendly team looked after us superbly and even decorated the hut with a banner and balloons to make it extra special - thank you! The food and service was fantastic despite the team being super busy! We were offered hot water bottles and there were cosy blankets in the hut to make sure we didn’t get cold. Thanks so much for a lovely , safe experience.

site_logo

Lallen00 . 2021-04-18

MORE AT TripAdvisor

Love their new huts outside! We were a little nervous that we would be cold however we had a little heater and they had a fire close to us so it was perfect. Service was great - special thank you to Kelly and Jordon... they were very personable and friendly. Felt very Covid safe and they were very careful about not touching the same things as us, wearing masks and keeping their distance. Food was delicious and big portions! Would highly recommend

site_logo

ktm11686 . 2020-12-16

MORE AT TripAdvisor

Down for a couple of days filming for a local business. Great friendly staff (kelly and the young guy in the bar, excellent service) in a very covid safe venue. Excellent food.

site_logo

muckandmirrors . 2020-12-15

MORE AT TripAdvisor

Lovely service from Kelly & Jordan, very friendly and helpful! Their burgers are amazing, all food was lovely and hot, and their sticky toffee pudding was absolutely delicious!

site_logo

Kelly0963 . 2020-12-15

MORE AT TripAdvisor

Just got back from a lovely Sunday dinner here today. Honestly one of the best Sunday dinners I have ever tasted. The pub is beautiful and the outside seating with the little huts looked amazing. All the staff too was really nice and welcoming. Highly recommend and will be returning soon!

site_logo

MrsLkxx . 2020-12-13

MORE AT TripAdvisor

As the title says, this is my 6th time staying at the hotel. The staff, in particular Ben, Jack and Kelly were excellent hosts, who were attentive and welcoming. The food was great as always and the pints were cold and crisp.There is good choice for breakfast and if you’re a “four in the bed” fan, the cooked breakfast is another triumph.The rooms are well appointed with a flat screen TV, Nesspresso coffee machine and a well finished bathroom suite. Although I live in Northumberland, I work in the region regularly and always look to stay here. Could not recommended it more.

site_logo

jameskM7933QR . 2020-12-10

MORE AT TripAdvisor

Had dinner at this establishment. Great location and wonderful staff. Food was underwhelming. Burger patty was made of gristly meat. Probably mechanically removed or cheap cuts of beef. Perhaps the worst burger I have ever had!

site_logo

samishaikh . 2020-10-31

MORE AT TripAdvisor

Recently visited for breakfast, food excellent, staff friendly, and helpful, amazing service, will definitely visit again

site_logo

182edwardsf . 2020-10-30

MORE AT TripAdvisor

Good food and lovely setting but the staff are arrogant and rude - found them to be very dismissive and disengaging. Would not come back and would not recommend to anyone.Overpriced too.

site_logo

LaalaaLand2014 . 2020-10-23

MORE AT TripAdvisor

Had an absolutely fabulous night at Worplesdon Place. Cocktails were divine as was the wine over dinner. Food was incredible! Highly recommend the Ox cheek. Staff were very friendly and professional. Stayed overnight in the hotel which was a real treat. Lovely big room with a very comfortable bed and a gorgeous view of the lake and trees. Will definitely return to Worplesdon.

site_logo

884reneel . 2020-10-19

MORE AT TripAdvisor

Living locally we have visited this pub many times over the years and always found it to be just ok however now the food is absolutely outstanding. The staff are friendly and attentive and the layout of the pub is perfect given the current situation with social distancing as there's plenty of space between tables. Inside is also lovely and welcoming with open fires and lovely interior decoration. We all had starters, mains and desserts and were so impressed with the quality of the food. Not only was it so fresh and tasty it was also lovely and hot so we could tell it had been freshly cooked. Overall I can't recommend this place enough, if you're thinking about going, go! When this place was suggested for dinner I did have initial reservations after past experiences before it was taken oven and reopened in March however it is definitely a must visit with 10/10 food now. Thanks for a lovely evening and we'll definitely be back!

site_logo

hm29089 . 2020-10-18

MORE AT TripAdvisor

We visit when we can, even if it is just for coffee or breakfast but I must say, I feel so safe during this worrying time. Staff are spot on with track and trace, clean down tables between guests and I would not hesitate to return. Lovely breakfast staff... sorry, I missed your name but compliments to you. Thank you. Plus the chef and kitchen , from what I saw as the door opened, looked lovely and clean. We must keep our hospitality industry open!

site_logo

Ilovegreatfood1 . 2020-10-15

MORE AT TripAdvisor

The room was huge as was the bed and a really big bathroom with a good shower. Very comfortable chairs in the room. Only thing suboptimal was pillows like rocks and a lack of cushions/extra pillows to make sitting up in bed comfortable.The bar was very comfortable and tables well spaced. The food was nice but rather expensive. It possibly needed to be outstanding rather than nice for this price. It is very dog friendly which was great and our dog got lots of treats from staff but they always asked if it was OK first. The service was excellent, really stood out. Smiley (from behind masks) and helpful and they remembered your preferences from the day before, more places could do with learning about service from here.Overall would definitely come back.

site_logo

VikiVet . 2020-10-13

MORE AT TripAdvisor

We came here yesterday for a light lunch and a catch up. I normally love this place and is always my go to for a lunch catch up but was left disappointed! We just wanted a light lunch but that wasn't really a option as was given a menu which was full of heavy meals more suited for dinner and the only other choice we were given was sandwiches! My friend wanted just a salad and was told its a seasonal thing and they don't serve them this time of year! I asked about the brunch menu as advertised on line and was told that menu isn't available and they are looking at doing a breakfast menu that will end at 11am, what about people that what lunch but not a sandwich? Will have to re think our lunch gathering place now which is a shame as used to love this place.

site_logo

TheBlondeof84 . 2020-10-01

MORE AT TripAdvisor

First time back since lock down. Excellent experience. All very safe and well thought out. Fantastic food and the service was better than ever. Will definitely be back soon.

site_logo

kevinlU2539AO . 2020-08-31

MORE AT TripAdvisor

Came here with my partner on a Tuesday evening for the eat out to help out. Had a good range of drinks especially gins. We were sat on a nice sofa away from others which we liked. We ordered burgers, the chips were tepid but the actual burger was delicious. The desserts were lovely (we had Eton mess and a sticky toffee pudding) and the service was good although it did take a while to get the bill. Overall I would come back but there are a lot of better pubs out there

site_logo

Ajonny1966 . 2020-08-25

MORE AT TripAdvisor

We had researched local places to eat two weeks ahead of our stay and called the Worpleston place. I explained to them that we were a large group so understood we would need to be seated separately- this was agreed at time of booking and that we could have 2 large tables. Or arrival the staff were welcoming, however on seeing we had 8 children seated us on the furthest tables away possible. We shrugged this off,considering we had just driven 4 hours to get there. After ordering several drinks aswell as our food there was the start of a drizzle of rain. All other customers sat outside were personally asked if they would like to move inside,however we were left to sit at our outside table. We quickly asked of possible if we could move inside. I explained to the staff we were aware due to covid we couldn't sit together. We knew this at time of booking so had asked for separate tables to ensure we followed social distancing regulations. We were told by the waitress that this was not a problem and we would be shown shortly to our table. Soon after the 'manager' came over to tell us that they were unable to accommodate us as we were a group and that they could not feed us, despite us already 30 minutes previously ordering our food. He told us they were unable to accommodate groups of 10 of more. We explained that we dodnt expect to be seated together, however he refused to accommodate us. At this point as we felt we were being victimised due to having children we explained that we felt if we were being asked to leave we should have to pay for drinks if we were unable to finish them. The 'manager' then backtracked to say we could stay sat outside but "if it rains it's not our problem". We had travelled a long time and our children were starving so we continued with our order. 5 minutes after the manager had left the waitress then came out and explained the manager had requested we pay our bill in full before our food was served. We were confused by this and were made feel like we were not good enough to be in this restaurant. We requested the manager come back to further discuss this,however he declined instead sending the waitress (called lorna who was actually this only noce thing about this restaurant) ti say we just had to pay for drinks and the rest could be paid after. The food very quickly arrived and can only be described as mediocre...cold steak, small portion and tasteless. We has to wait a further 5 minute for cutlery and condiments. The waitress apologised to us as throughout she was very lovely, its ashame the manager was so rude. Have never been made to feel to not welcome in my entire life. Please only visit this hotel if you are prepared to be treated worthless and not good enough.

site_logo

lovetorelaxSouthWest . 2020-08-21

MORE AT TripAdvisor

Two of us took advantage of the 'meal deal' and we were not disappointed. We may well be back to pay full price again for their well cooked food, but their beer is a bit expensive!

site_logo

SimonMW . 2020-08-19

MORE AT TripAdvisor

Great garden and the new safety measures are fantastic. We were served by Sonny who was amazing all evening and couldn’t have done more for us! Very welcoming place and overall a good vibe -will be sure to return for food as well next time. Thank you to Sonny and the Worplesdon Place!

site_logo

827alisha . 2020-08-19

MORE AT TripAdvisor

Me, my wife and our 2 month baby went for dinner, we were given a big corner to our selves lots of room, we were served by a Asian fella all night he was great! Couldn’t do any more for us! They Even served us food after the kitchen was closed I might start going once a week!

site_logo

Lewis S . 2020-08-17

MORE AT TripAdvisor

Worplesdon Place have been one of our favourite due to their beautiful ground and friendly staff. First visit back since the lockdown was last week, they were understaff so service was very slow. Recommended to neighbours and friends and took them there for first time. However as they were not prepared for this increase of customers due to the government help out, eat out scheme, the service was extremely slow. So was disappointed but Manager Bryan invited us back and made this visit a very special one. Food was excellent and the service was impeccable. Worplesdon Place still remain one of our favourite. Well done Bryan and staff for the excellent service. Thank you.

site_logo

J3046JXsarahw . 2020-08-11

MORE AT TripAdvisor

We had a fantastic evening at the Worplesdon place. Brilliant service 10/10, Bart and Beth were both super friendly and helpful! Good food and beer, great price under the new eat out scheme. Fabulous beer garden and the sun was shining! Mega dog friendly pub, guy who seated us spoke to our little man every time he walked past. Will definitely return!

site_logo

K5519WUlisao . 2020-08-10

MORE AT TripAdvisor

After 30 years living in Guildford I have seen this place ‘under new management’ as many times as Chelsea FC and I suspect that trend will continue. Average food, average atmosphere, appalling service from the jobsworth little man in charge. Having sat ourselves down in the garden, the relaid socially distanced garden we ordered via the Young’s on Tap app. After about 20 minutes there I was told - not politely informed - aggressively told I was not allowed to vape in the open air. Not too fussed about their rules (although clearly stupid in my opinion) but I do not go out and pay my hard earned wages to be talked to like that from a scruffy shirt hanging out power trip employee. Not to worry though as will wait until they relaunch again and see what it’s like then. NB this was all after we’d sat and watched someone complain about the food and also be told off for daring to snake outside. A real shame as the location is great and the other staff were really nice.

site_logo

Ziggy566093 . 2020-08-09

MORE AT TripAdvisor

Popped in to have a look at the new pub and see what’s changed. Had ourselves a couple of drinks from the bar and got chatting to our barmaid named Kelly. Polite, friendly, attentive, and certainly knows how to make some great cocktails. We shall be coming back (if nothing else) for the great atmosphere she created. Made us all forget about the COVID situation we’re in! Thank you Kelly!

site_logo

164dsmyth . 2020-08-04

MORE AT TripAdvisor

We had an experience at Worplesdon place that I hope we never have to go through at a restaurant again. Our orders had to be refunded back to us as the restaurant had effectively run out of most options on their menu and when the food we had ordered finally arrived it came out sporadically with some in our party already finished their meals 20 mins before some of us even received ours.The children in our party had to wait nearly 2 hours for a simple hamburger and understandably were upset. A real pity that this once great restaurant has fallen off a precipice. We will not be returning again.

site_logo

Garybron . 2020-08-04

MORE AT TripAdvisor

After a slow start to take our order the evening got much better once the order was taken. We were out on a Girls Night out and Beth our server was really keen to give us the best evening. She did amazing. I had the fish and chips and it was delicious can thoroughly recommend.

site_logo

16annam16 . 2020-08-04

MORE AT TripAdvisor

Came first day of government deal. Must have worked well as most of menu sold out by when we arrived at 7:00. Options chosen by default of what available were nice but very long wait for main and then also for dessert. Waitress lovely, helpful and friendly.

site_logo

6mickb . 2020-08-03

MORE AT TripAdvisor

Ate here today and I must admit firstly the staff are great. Very welcoming, attentive and friendly. The pub is trying to grow from its previous owners and is doing well. Beautiful outside seating with lake views. Dog friendly and a area for kids. Food is very high quality and very tasty and I'm a fussy eater.the Sunday roast is a must! The sharing bread platter is also a nice start. Very fast service. Will definitely be back

site_logo

pixieduststar . 2020-08-02

MORE AT TripAdvisor

We had booked a table for 4 adults and 3 children. Put in the booking we would need a high chair but that was difficult to get we had to ask twice before it materialised. The food choice was limited and I felt it was very expensive for what was served to us. We were not given a choice of sitting inside or out everyone was sat outside. We had a problem with fly's while we wer eating. Not sure I would return.

site_logo

A9336VMangelam . 2020-08-02

MORE AT TripAdvisor

Went for a few relaxed drinks here. We had a great time, open garden made us feel really safe. Our waiter/host Sonny was brilliant all evening, drinks delivered quickly and we felt really looked after by him. Couldn’t recommend this place, and especially Sonny, more. Would definitely recommend!

site_logo

AiPgd1234 . 2020-07-31

MORE AT TripAdvisor

We visited on a whim. I want to return again very soon. The surroundings were beautiful, the food, delicious but the service we received from Jordan was impeccable. The Covid-19 measures in place made us feel secure. I highly recommend anyone to visit and hope Jordan is on shift and can give you the same attention to detail he gave to us!

site_logo

Mentalmummy44 . 2020-07-29

MORE AT TripAdvisor

We decided to take our eldest for their 18th birthday to the Worplesdon Place.From the moment we arrived we were greeted by a very polite lady who asked us all to use the hand sanitiser provided.It was fully explained that we weren’t allowed to stand or order from the bar and that it was table service via using the ‘Young’s On Tap’ app.The app was easy to use, I created an account although you can just use it as a guest and we had no problems ordering our drinks & food.Our order was brought to our table by a lovely polite lady who introduced herself as Sian. She made us feel very welcome and offered to help out if we had any problems ordering.Once you’ve ordered it saves your card details which is great when ordering again.We had a lovely day sitting out by the lake watching the black swans in the sunshine.I don’t often do reviews but I really feel this place should have one that reflects the whole experience.I can highly recommend the Worplesdon Place in Guildford, lovely food & drink and excellent service! 5 stars

site_logo

690stewg . 2020-07-26

MORE AT TripAdvisor

The Worplesdon place offers a huge range of amazing food at an affordable price. i recently ate here and the staff are friendly and approachable. Our waitress, Emily, made sure we were very well looked after and was polite and made sure we were served quickly. Will definitely be coming back soon!

site_logo

Adamkingly123 . 2020-07-25

MORE AT TripAdvisor

We visited today for a family birthday. Having not been a huge fan already of this place, we thought we would try out the “new” version. Let’s just just we shall NOT be returning and we do not recommend this place unless you fancy some below average food/service/experience. Whilst I appreciate it had only been open for 4 days or so, the staff was clueless, and the service shocking. The menu was basic and uninteresting, and the food we did decide on, took almost an hour to reach us.... and was wrong anyway! After settling the bill, we we’re chatting in the car park prior to our departure, and were approached asking if we had paid the bill?!!! How horrific and rude, and unprofessional. Give this place a wide berth.

site_logo

GS2410 . 2020-07-23

MORE AT TripAdvisor

We visited as a couple, on their first evening of opening after lockdown. We were greeted by a member of staff who showed us to our outside table. A one way system was in place which worked very well. An app is available to use, but there were a few teething problems, but still not an issue to order food. All the staff were incredibly polite and friendly, and our waiter , Clay was lovely. Tables are spaced and arranged to make you feel safe and food delivered at an acceptable safe distance. The food was amazing and can’t fault a thing. If you want a nice setting to sit in on a summers evening, and fantastic food, then this is the place for you. Well done everyone at Worplesdon place, you deserve much success.

site_logo

wallywend . 2020-07-20

MORE AT TripAdvisor

Nice to see Worplesdon Place reopen its restaurant under new management again. This time as Young’s. The past iterations have ranged from bad to OK but was very impressed with the food in the new Worplesdon Place. Really well cooked posh-pub/good restaurant food and a wide menu with excellent desserts. Staff very friendly. It’s a great pity that their opening night was also their last night due to Covid-19 restrictions, but when they reopen, I hope food and service can resume where it left off on the 20th March, and I’d encourage people to give the place another try.

site_logo

TimB_Mar69 . 2020-03-22

MORE AT TripAdvisor

Incredible quality food and service. Very friendly which reflects in the atmosphere and ambience. Made to feel very welcome with just the right amount of time for selecting from the menu and no interruptions from the waiting staff.

site_logo

A5378GZpaulj . 2020-03-20

MORE AT TripAdvisor

Our first and last visit to Worplesden Place as wanted to try somewhere new and were disappointed with the quality of food. Two of the party had the beef roast and the beef was good but I had the lamb and it was more fat than meat, the yorkshire puddings even though very big were soft and as well as the childrens hot dog rolls being very hard which they were unable to eat am therefore giving three stars as would have expected better quality food than we recevied. we were also charged for another tables drinks which luckily we spoted and did also recevie a refund for the childrens food which was appreciated.

site_logo

MarkSparkie . 2020-02-21

MORE AT TripAdvisor

The Sunday roast experience was not a good one! The potatoes were under cooked, the very large yorkshire pudding was soggy in the middle, the vegetables cold and the gravy, well actually not gravy just grease that had obviously come out of the chicken.was not pleasant. We will definitely not be eating there again.

site_logo

588stephenb . 2020-02-09

MORE AT TripAdvisor

You always worry that your Christmas lunch might not live up to your expectations when you book it away from home, but we were not disappointed with our afternoon at Worplesdon Place. Thankfully, it was all prebooked so menu choices weren't an issue. The whole serviced flowed well, the food all came together (there were 6 of us), it was very tasty, and our waiter was an absolute delight. I thought it was very good value for money too. It certainly took the stress out the family rows re: loading and unloading the dishwasher!!!

site_logo

Carlals . 2020-01-06

MORE AT TripAdvisor

Having experienced Young food and beer, thought this place would be good for a New Years Eve lunch and a drink. How wrong could I have been. No Special, ordered a half and half, Winters Warmer was off, surely you prepare and check your beer before opening! I was served the beer and had to point out it had gone!. Was told Special would be on in an hour or so, was there 1.5 hous, never appeared. Stayed for food, having been told there would be beer, 2 meals good, 2 1 ok , 1 absolutely awful, carlves liver still with connecting tissue, overcooked and tough. Only asked if OK when paying, told waitress, she said she would get the manager, waited 10 minutes, nobody appeared.Gave up, surely pre-pared food shoud be easy to get right, worst Youn's experience ever, over priced rip off, no obvious signs of management, absolute bloody rubbish!

site_logo

jeffdenoronha . 2019-12-31

MORE AT TripAdvisor

We decided to have a family lunch at Worplesdon Place but we were treated very rudely for some reason by one of the staff members. We were first told to pick any table that didn't have a reserved sign on it, which we did. About 5 minutes one of the staff members came over and asked to see our "booking reference"...? We said we didn't have one, we're just walk-ins and he told us we have to leave that table as it's reserved. That's fine mistakes happen I thought and maybe they forgot to put the "reserved" sign on this table. However, he then walked off very abrupty. His tone was very short and rude from the word go. We were perfectly calm, didn't argue or get upset. We just found this staff member to be unnecessarily rude and it ruined our experience. It was supposed to be a nice family get-together at a country pub but it was cut short thanks to the unnecessary rudeness of a single staff member. We won't be going back and will advise all our friends and contacts to avoid this establishment.

site_logo

W6465OXfrankr . 2019-12-27

MORE AT TripAdvisor

I wrote a review of this place over the summer saying the setting and food were superb and very well priced, the only problem was the shockingly rude and gruff bar staff. Well, we went back a few weeks ago. And walked out. We asked for the sandwich menu and I guy handed it to us. I suggested this was not the sandwich menu and he said “yes it is, you can have any of those as sandwiches”. I suggested that a bubble and squeak sandwich and a steak and chips or sausage and mash sandwich seemed a bit unlikely. He went to get our drinks and I spotted another staff member and asked if he could help and he said “no, he’s dealing with you” very nastily. Same rude bloke (red hair) as before. We finished our drinks and left. Looking at some of the other reviews, it seems many people experience this sort of treatment. Also, why get rid of the old sandwich menu? You’ve last another two regulars now thanks to your behaviour. Shame.

site_logo

Pye36 . 2019-12-14

MORE AT TripAdvisor

Firstly, had booked a table when booking a room, only to be told they had no record of the restaurant booking, so not a great start, and despite the fact that I could have shown them confirmation they insisted that we hadn't booked. I almost wish they hadn't got a vacant table now, because the meal was one of the worst I have ever had. We waited 40 minutes for our meal. I ordered the spatchcock chicken and mash, which was lukewarm and I struggled to find more than about three mouthfuls of chicken. I did not feel that two scoops of mash and three mouthfuls of chicken constituted a meal, especially costing £16. My friend had a burger which he said was good, but was let down by the cheap, cold, oven fries. We did complain and were offered a free dessert, which we did not want, so instead they did not charge me for my glass of pineapple juice! I have been to the Worplesdon Place many times over many years, although not for several years, and I find it very sad that it has deteriorated so much.

site_logo

928pt . 2019-12-12

MORE AT TripAdvisor

Three of us stopped off for a snack lunch this week, had to wait for a table which was fine the people serving were polite and friendly we all had club sarnies which I must say were very filling. My

site_logo

Harry-Lime45 . 2019-11-20

MORE AT TripAdvisor

Enjoyed lunch here today. Lovely food, served by friendly and welcoming staff. Choice of Brunch and main menus. Tasty and well presented. The Worplesdon Place is set in beautiful grounds. Hope to return in the Summer to enjoy these.

site_logo

grahil . 2019-11-18

MORE AT TripAdvisor

This is the type of service I have consistently received at this place: you order your meals (nothing too fancy, some eggs, a burger, fish and chips...), you wait for more than an hour and nothing happens. Then you enquire at the counter and it turns up that they've screwed up your order and given your food to someone else. Clearly they have a problem cause their tables are not numbered like any big standard pub, but they don't care, they keep going that way. Then you get to wait half an hour longer and (maybe) they'll get your food. Only recommended you have loads of time to waste.

site_logo

SpBob81 . 2019-11-16

MORE AT TripAdvisor

We come here regularly for lunch. The food is great and the staff are generally very friendly and welcoming. They always come out with colouring for the kids and a biscuit for the dogs. The outdoor space is a great place for the kids to run and play, with a good size kids play area. The indoor space is spacious, warm and homely, with dogs welcome inside and out. It can be a little too busy and slow at weekends but during the week is great. The food is really great, and have never had any problems with the quality

site_logo

Jenny T . 2019-10-21

MORE AT TripAdvisor

Great place for a family Sunday Lunch. Lots of outdoor space for kids to run around in, plenty of free parking, good choice of food, great service too.

site_logo

meiro75 . 2019-09-30

MORE AT TripAdvisor

Comfortable and quiet room and a very nice dinner in the restaurant. Waitress was very attentive and food excellent.

site_logo

bikerbun . 2019-09-17

MORE AT TripAdvisor

Excellent choice for family gatherings or meeting friends. Varied menu choices at reasonable prices and helpful efficient staff.

site_logo

Ann3834 . 2019-09-11

MORE AT TripAdvisor

Visited on a weekday lunchtime. Sat outside in the garden. The trip to the bar to order food took ages with only 1 person serving a large queue. All the staff were pleasant and helpful, there just weren't enough of them. The food was good portion sizes.My only quibble was that some of the cheese in my sandwich was the hard rind from the end of the cheese, other than that the food was very good. Back to the bar to order puds - same problem again - no staff and even longer queue! It has the potential to be a good place to eat, with a few tweeks.

site_logo

justgags . 2019-09-08

MORE AT TripAdvisor

We went for a family meal last night. The food was adequate without being in anyway special. It’s hard to put a finger on the issue, but the whole atmosphere and bar service just felt rough around the edges. Not sure how long Youngs have owned it (not long I’d guess, as it’s not yet Youngs branded) but it feels like there’s a great opportunity for them to bring the whole offer up a number of notches, sprinkle the Young’s magic dust on it and make it a place that local people like us really want to go to for a civilised, fun evening out.

site_logo

STB1964 . 2019-08-24

MORE AT TripAdvisor

I went here with my immediate family.

site_logo

Strawson32 . 2019-08-20

MORE AT TripAdvisor

I went yesterday for a meal with partner. Staff are lovely but did come over to table quite a bit. The toilets not very nice at all.

site_logo

Hayley B . 2019-08-19

MORE AT TripAdvisor

Lovely breakfast for a family of veggies and one non-veggie. Selection for vegetarians was good and the vegan black pudding was disconcerting but tasty.

site_logo

RHin0One . 2019-08-12

MORE AT TripAdvisor

There is now a great deal of competition and unless this establishment ups it's Game it will fall to the wayside.

site_logo

tontotaylor . 2019-08-03

MORE AT TripAdvisor

It took me 15 minutes to order my food at the bar. When I approached the manager about this, she unapologetically ordered me back into a different queue. The staff dealing with the long queue of orders were too tired and stressed to do anything but a perfunctory order when we got to them with no proper courtesy shown. When it arrived: large portion of roast chicken good; spiced cauliflower salad just LOTS of lettuce and nothing else. They did the right thing though and refunded my £12 for this. The inside of this building has been gutted out without any character left. We will go elsewhere in future.

site_logo

JLovingTimeOut . 2019-08-02

MORE AT TripAdvisor

Visited for a meal with friends and colleagues as part of an end of term treat. We had booked a table and were seated promptly. Place looked nice; not too busy for a Friday night. From then on everything went downhill. It took ages for our order to be taken, a long wait for drinks and an even longer wait for our meal. We had all decided not to have starters (thank goodness) but said we would have dessert. After we had finished our main course we decided to forgo dessert as it was in danger of clashing with breakfast. Another long wait for our bill and even then they seemed reluctant to take our money. The food was OK but certainly not worth spending 2 hours on one course.

site_logo

G930HLcarola . 2019-07-31

MORE AT TripAdvisor

Beautiful setting. We were staying at the asperion hillside hotel and had lunch at worplesdon place. Food was delicious as was the setting

site_logo

ista660 . 2019-07-29

MORE AT TripAdvisor

We had booked for a girls lunch, one of our group is a coeliac sufferer, and we found that there was absolutely nothing on the menu that she was able to eat! We were quite surprised, even the two or three vegetarian options had gluten, so my poor friend had to sit and watch us all eat a meal, and left our get together early so that she could go and eat something! Very poor menu in this day and age.

site_logo

Nutmeg215 . 2019-07-16

MORE AT TripAdvisor

Booked at hotel to break long trip from Kent to Cornwall and visit friends and family in Woking area.

site_logo

Robin G . 2019-07-14

MORE AT TripAdvisor

We have been to Worplesdon Place a number of times. The food is very good. Sadly the last visit was spoiled by the service. We were shown our table and 30 minutes later we had to find a member of staff to get served for drinks and order food. The place was busy but not overrun and staff were stood around at the bar. Previous visits have always been good and the staff very engaging, it is just a pity that this time the staff were found lacking. We explained to the head waiter who apologised for the service.

site_logo

Stephen H . 2019-07-14

MORE AT TripAdvisor

I booked a private room for a wake. I was shown around the room and discussed menu options. The booking process was easy and the service and food was great. Ollie in particular was fantastic and deserves a shout out. He was very attentive and flexible and gave us friendly, informal service.

site_logo

foodieMrsG . 2019-07-09

MORE AT TripAdvisor

Greeted by a friendly face, Service was great asked for a couple of changes to the order no problem. Enormous portions, needed a bigger plate. Will return

site_logo

Downhill-chamonix . 2019-07-08

MORE AT TripAdvisor

Similary restaurants in South East

restaurant_img
3.5

4 Opinions

location-iconStag Hill Campus
outdoor_seating_222483takeaway_222483delivery_222483

Went in to get a take out coffee. Staff were pleasant enough and didn’t wait too long. However where the drinks were served was filthy. Spilled fluids on it. Serviettes on the floor. No one was cleaning anything. The toilets OMG were disgusting. Water or some sort of fluid all over the floor. No toilet paper. No hand towels. Absolutely disgusting

restaurant_img
3.5

33 Opinions

location-iconVineries Garden Centre Lower Road
Other cuisines
outdoor_seating_237369takeaway_237369delivery_237369

The coffee was good but I had to wait at least 20 mins for it after they had given my latte to someone else. I had to speak to a rather grumpy waiter about three times to get him to eventually bring my latte. When I complained I was told it was my fault as I had moved tables. I had but I was still very close by and only to comply with the cafe's request that our running group should be in a particular area as we also had a walking group with dogs. Watching everyone receive their coffee when these people had ordered theirs a long time after me was not a great experience. I raised the matter in a polite way at the end but nobody was prepared to offer an apology.

restaurant_img
3.5

1042 Opinions

location-icon10, Friary Street
American
outdoor_seating_150593takeaway_150593delivery_150593

Annoyingly Nando’s was full so we ended up going next door for the worst dining experience ever. Warned as we arrived that they didn’t have much food in stock… but that was ok, we just wanted burger and chips, which they had. When ordering on the app, (as no one came to our table after we were sat down) I forgot to make it “two” child meals. I went to the till straight away to explain, but was greeted with a real attitude of “I’m not interested in helping you” After a few minutes of the guy faffing on the machine and constantly telling me he can’t promise anything to correct the order(!) (it was simply to add the kids meal reduction, which the deal was kids get a £2 meal with an adult meal)…. I just said I’ll happily just cancel it and redo it if it’s too much trouble, which was met with more huffing and puffing. I finally bit the bait and said I’ll just cancel the whole order then and go some where else, to which he quickly then said, oh it’s ok I’ll just comp it as it’s only £2. So after that fiasco, I felt like we’d finally got somewhere, but considering we were only one of the two tables being served, or should I say, NOT being served or waited on… it took over 30 mins to receive our cold food. We heard a bell ring from upstairs 20 minutes after ordering, but the staff ignored it. I assume that was our food, and probably why we got I cold 10 mins later. Just before our food arrived, I followed the sign to the toilets, but half way up the stairs I got shouted at and told they were out of order. I just replied “I was following the sign”, and the guy said “oh, checking on your food were you?” (As the kitchen was upstair)… I mean, probably a good thing, as our food then arrived, so again, I took that as a win. But, the fries were ridiculous, so thin, cold and hard. Our children’s burgers were burnt round the edges. My wife’s burger was tiny and tasteless. No one came over to check in on us, or ask about the food. Staff were just leaning at the counter on their phone, and instead of waiting us, were just waiting to go home. We ended up just leaving (as we’d already paid on the app) as no one came over, and I was too annoyed to go up and complain, we just wanted to leave at that point. Everything seemed to be a big effort for these guys, and anything they said was incredibly insincere and baiting for some sort of argument?! It was the most bizarre, awkward atmosphere I’ve ever experienced. On reflection and feeling really deflated about it the next day, I wish we had just left, but we just kept giving them the benefit of the doubt. Being nice doesn’t pay at this place. Avoid at all costs.

restaurant_img
3.5

106 Opinions

location-icon80 Sydenham Road
British
outdoor_seating_150681takeaway_150681delivery_150681

Very disappointing visit as used to be a lovely pub. No precautions in place for covid - no details being taken from visitors and just 1 small token bottle of hand sanitiser on the bar. Big groups of very young people (made me feel old in mid-30s!)with no attempt at social distancing. Toilets were dirty and smelly. Won't be going back!

restaurant_img
3.5

111 Opinions

location-iconHigh St
Other cuisines
outdoor_seating_139055takeaway_139055delivery_139055

We were in Ripley to visit a family member and popped in to the Half Moon for a quick en route. Well priced beer, good environment, and more to the point a proper friendly landlord and landlady. Wish we had a pub like this nearer to where we live, would never be out of the place. Would most certainly return if we were ever to be back in Ripley.