The Parkway Beefeater in Guildford

Nice place, cosy, nice staff.Jass served us and gave us very good customer service. Will be back again.

I had lunch with my friend great time we had thank you to the guy with paper hat

Food was much better than we had at beefeater before. Heather our waitress was good as we're all the staff. Place was clean and nice. There was one family with 2 screaming kid that got eventually taken out by the parents. Nothing that can be dealt with by staff as more of a parent issue. But being sat next to them wasn't great as it was full on screaming. Will definitely return again, restored my confidence in the brand ...after being to the Colchester branch which was shabby...this place is worth a visit. Good food, good venue and friendly staff.

Heather was very helpful and ensured everything was perfect

Service from Heather was very good. She was attentive and helpful throughout our meal

extremely slow service every time we’ve been, but can’t fault the food

A horrible experience. The corner we were put in smelt of B.O. The waiter was practically climbing over dirty dishes scattered around the tables and all over the till area just to get to the till (the restaurant was quiet). The soap in the toilets was in a repurposed mayo/ketchup bottle. The whole thing had the air of somewhere that people didn’t care about the customer experience and that was dying. We left without even looking at the menu.

Having been placed in the premier inn for work, I had the pleasure of the parkway beefeater for food. The service was excellent throughout, especially from heather who was friendly, welcoming, always with a smile and very enthusiastic, was generally amazing. Menu options are somewhat limited, but steaks and general pub meals are nice and good quality. The biscoff Sunday is a MUST!

Service was slow. Food was ok, However the taps in the men's toilets only allow a half second of water, The hand drier blows cold hands and after a minute walked out with wet hands as I gave up, The waiter was an interesting guy to watch slowly clear a table one item at a time, He brought our food out and left the cauliflower cheese behind he went back to get it and brought out another tables meals, We did get it after asking again for it,

Lorna was the best. Very busy evening but she was amazing

Food was good. We came for Sunday roast. It was decent and a lot of food. However we opted for refill drinks. After asking three time for a refill we had all 4 of us finished our meal before the waiter came over to us, not sure why, as my coke was nowhere to be seen. We asked for the bill and were told they are getting my drink. Told them not to bother and just get the bill. Crap service. When the bill came they tried to charge for the refill drinks. Won't be coming back here.

You get what you pay for.ok for the price. We used a discount voucher

Dull dismal staff couldnt care less worst beefy ever

We eat here two or three times a year as it’s a halfway meeting point to see family. Never had a bad meal, food is always good and well priced. Louise and the team create a warm, welcoming environment. Special shout out to Martin whose service today was exceptional!

Carpet sticky n table but food good and value for money

The place was so quite, however service was bad. We were waiting for around 10 minutes to be seated. Server didn't provide a children's menu. When the food arrived, she forgot our starters. Dessert was horrible with burnt plastic in it.

Had a lovely meal here today. Food was great and service was excellent. Excellent was very helpful. Will return again soon.

Absolutely filthy. The chairs in the bar area are extremely heavily stained you literally don’t want to sit on them. We struggled to find clean chairs anywhere. The tables were sticky and everywhere just had a grubby feel about it. My husband and I decided not the have breakfast here because of it. Dread to think what the areas are like you can’t see. If you don’t catch something from the food you certainly will from the lack of cleanliness.

The waitress is nice and patience also the steak are perfectly cooked to medium rare. The ribs are soft and tender

Went for family meal. Service and food very good.

All staff were friendly and helpful, especially Jasmine

Wonderful food and drink and.lovely staff

Best breakfast near me yummy Lovely steak and burgers no matter what time of day we go the staff are excellent 👍

Lovely food, great service in a quiet location

We’re clearly short staffed but the guy serving us did an amazing job considering. Food was pretty normal beefeater and so was the atmosphere and decor.

Lovely breakfast and good value for money. Service however is lacking, particularly on weekends, due to perpetual lack of staff.

Food wasn’t the best, service was slow, unable to purchase certain cocktails which were on the menu. Food - kids portion size was very small, must have received 7/8 single chips on one plate. Stake was overcooked and too chewy. The only positive from the restaurant in would say, the breakfast was good and the lasagne wasn’t half bad.

Good food great service the beef was a bit chewy and the table was sticky when we arrived but was quickly rectified

Absolutely amazing and attentive server Jasmine. She was continually busy and checking in on her tables. Even sorted drinks out for my mum before she could even ask for a refill.

Throughly enjoyed ourself. The staff were helpful and friendly

Service was impecable staff were very friendly any issues were resolved with a smile, perfect location for corporate stays!

Only 3 for food as got food poisoning last night from steak sampler 3* for still a beefeater hope premier in keep you!

Food was okay, but our server Bobbi B was very blunt and rude. Not the kind of friendly and professional customer service I'm used to from a Beefeater. Expected a lot better and was disappointed especially as it was a family members birthday ...

Lovely service and great food! Recommend the plant burger and calamari!

Avoid! Dirty floors, sticky disgusting tables! Food on the chairs!! We would have left at this point but not being from the area and were hungry after a long journey. We felt like no other option at this point. We were ignored by staff and left waiting 30 minutes before service. There was no excuse for this as it was not busy and had plenty of staff! "Clean your floors and tables, it's disgusting!! Average but not cheap food. Spent almost £60 for three of us! Not worth it! Spend your money elsewhere

Louise was particularly helpful when we experienced a problem and she is a credit to your company.

Went on a Friday night which was busy but Martin our waiter was brilliant made sure everything come out within a quick time frame and my son left his sun glasses on the table Martin ran out after us to give them back to my son 10 out 10 customer service

Great food, and great service which was diffrent level from Martin S. One of the best I've ever had The food was hot, amazing and the fish was such great quality and you got your money for Would 100% recommend

Good and cheap food, however the atmosphere is not the best and the restaurant is not very clean. There is only one on duty waitress and the wait time is quite long.

Great for breakfast and kids under 12 eat free

Service messed up both me and my child’s order. Even completely forgot about the dessert we ordered. Food did not meet our expectations. Dessert was great however. The only reason why I gave them 2 stars was because the waitress fixed the problem efficiently. Overall not pleased. Will not come again.

Had a wonderful lunchtime snack here last week. Friendly service

Had such a great time in the Beefeater! The staff were great, really friendly and made the trip very easy. Food was beyond excellent and Service was exceptional. Shout out to Louise for her awesome customer service!

Lovely experience with warm hosting, really nice salad but fries were slightly cold

Stopped for some lunch here for the 1st time. I must say staff very friendly. The food I was very disappointed with. Very bland and basic for the price. Wouldn't eat here again. Walls are cobwebs and dusty Also the toilets were not very clean and had flies hovering over the toilet made my stomach turn knowing I ate there.

Oh the poor wee things, it was too hot to serve us at 8.10 in the evening. We were staying at the adjoining Premier Inn, my wife is in a wheelchair, so it's not like we can just pick ourselves up and go somewhere else. Ridiculously amateur.

Heather - the service was super

Been to the Beefeater in Guildford for a wedding reception. Food was brilliant but the service we received from Martin was superb. Would thoroughly recommend the Beefeater to everyone. A very good finish for a very important day

Attentative and food was hot and tasty. Great service by Bobbi B.

Lucky for us Heather waited on our table. She was very friendly, attentive to our needs and a delight to talk to.

Turned up expecting a nice lunch, but seemed to be shut with no signage to say why. Really disappointed. Doors were locked and lights turned off, not what I expected because I had checked beforehand to see if it was open online.

I’ve changed my review from 1 star to 4 stars. Even though they appear understaffed, the staff are super friendly now and welcoming! Lovely place to go for a no fuss buffet breakfast with the family. Will return again. Old 1 Star review was from 2 years ago. Big improvement since!

Waited 30 mins at the wait to be seated next until eventually someone turned up. By now there was a long queue behind us tgat decided to then leave. When I said all the rest of the queue have now left, she said, I don't blame them 😲 With that we decided to leave, the place was manic, children running around, one little boy had two knifes in his hands.....bad parenting 😡 We will not be returning.

This is a great place to eat lunch in the area. There are almost no restaurants around, so if you want to use the nearby leisure facilities, this is the place to go because you can eat delicious steak at a reasonable price.

Went to a booking on a Sunday afternoon (07/07/24)on way to Portsmouth. Table wasn’t ready on arrival and told by frantic staff didn’t know when it would be available as they were so busy. Place looked like a bomb site with dirty crockery and glasses all over the shop. Asked to wait in bar. Again dirty. Table eventually offered 30 minutes late and told food would be delayed. Sure it’s a management thing staff appeared to trying hard but lacked direction. Not recommended.

Good place for a family meal with the grandkids. Food nice, didn't take too long to have food on table for hungry kiddies.

Jazz was extremely helpful and attentive, thank you

Have eaten here a few times when staying at the Premier Inn next door - the meal deal is reasonable value. Sadly though it's let down by the quality of the food - over cooked, average, disappointing. Slow service as well - even when it's not busy. The staff are clearly doing their best but it feels like there's some cost cutting behind the scenes to the detriment of the food and therefore to the experience. Sadly it also reflects badly on Premier Inn as it makes us want to stay elsewhere.

Food was good but the service was a little slow but a pleasant evening

Ooooh dear. Only a Beefeater i know but this is not good. Sunday lunch was mahoosive and could have been better if there was less of it. Chicken and ribs, chicken was cold, ribs were ok. A bit disapointing tbh.

Excellent service and food, Fantastic service from Heather

Served by Matt today, very polite and efficient. Great service. Food was great apart from the potatoes on this occasion but they're usually really good. Most likely due to it being a busy fathers day.

Had a lovely meal with the family for fathers day. We were served by Matt, he was extremely helpful, polite, and catered for our every need.

This place is best in the morning for breakfast. It's an all you can eat buffet every day of the week and kids eat and drink free! Good little find and will use the place regularly for this purpose.

Lovely meal, Heather was brilliant and looked after us perfectly.

Had a fantastic meal to day the sever was matt was there for all are needs the chef that cooked are steak was amazing do not let this chef leve we will be returning very soon

I had the pleasure of dining at the Beefeater as I was a guest at the premier inn next door. This is the last night of a five day work trip where premier inns and beefeater have been the staple accommodation. Arriving around 5 we decided to book a table for six. We arrived a tad late, but this wasn’t a problem as we were greeted with a friendly smile by I presume the restaurant manager. The dining area is roomy and spacious with plenty of room between other diners to allow for conversation without disturbance. We were introduced by name to our server, Millie, which was a pleasant detail. We felt connected immediately as not many places take the time for this small but important detail. Our drinks arrived promptly and our food equally so. All were to a good standard, made all the more enjoyable by the first class service provided by Millie, she truly added to the already five star experience. If I could award six stars I would. Until then, Millie, you are the star! Keep on keeping on

Staff are eager to help and are polite. Food can not find fault with. Parking plenty of.

Good food reasonably priced The Staff are very welcoming I'll definitely be going again

I came in here a couple days ago and was incredibly impressed with Heathers customer service, we had our food arrive a little bit late and she couldn't have been more accommodating throughout. Food was fab when it got to us. Overall a fantastic experience from Heather.

Lovely food, great service. Fabulous selection of desserts. Staff were friendly and kind

Great experience overall, and the kids were very happy with the options they had!

Had a great time there, amazing food. Top draw

Worst pub experience for some time... took 1.5 hrs to bring food and then got a lot of the orders wrong. Awful. Stay away.

Stake under cooked and chicken over done 👎

I didn’t have high expectations being a chain restaurant but had an idea that it would meet a median for the 5 of us . The starters were lovely- however when it got to the mains the vegetarian option was no better than a ready meal and my husbands fillet steak was cooked medium To well - mostly well- it was sent back so or could be done medium rare but again came back well done !!! The chef is clearly over worked or has no clue - after this we waited an age for several drinks as well as being given the wrong drinks / wrong measures / cold not hot and so on - in the end I had to get the supervisor ensure our bill was correct. We then waited an age to pay our bill. The supervisor was great and very understanding but the whole experience left me unwilling to try again. The female toilets - there was no toilet roll in my cubicle and no sanitary bin - the sanitary bin was under the sinks where you wash your hands ——— the hand drier was above a radiator that looked like it had been burned out in a fire - brown and disgusting …… the supervisor was amazing and did everything she could but the experience was so underwhelming that we won’t be visiting again . Such a shame . Beefeater always had a certain standard back in the day but I wouldn’t recommend

Friendly & professional service, clean & nice atmosphere

Lovely experience great service with heather

A very pleasing lunch with great service. The waitress was both attentive, kind and friendly! That's what we all like!! Hope we have Brook again! Definitely a good member of staff. Be back in 3 weeks. We don't tip because we are regularly in bur the service today was exceptionally good.

Food - Is terrible, not worth the money. I asked for a steak and didn’t even bother finishing it since it’s so raw Service - the guy serving us was horrible, we didn’t ask for recommendations but keep insisting on what he wants. It’s like he is the one who will eat and not us. Poor service and he talk too much as well. Atmosphere - Place is nice and warm, unfortunately it’s not a park to hang out with at first. They should work on service and food quality. Definitely not going back here again, the one who served us even ask me for a tip. If you’re an asian or somewhere from Europe, don’t even bother going here. Not an inclusive place and not a safe space.

Restaurant area (table service) seating: The first table that me and family were shown to was in a corner and smelt like someone had peed there, which even my 4 year old had noticed, not a good start. I quickly chose another seat myself after checking with the front of house guy if it was okay. Service: was okay but nothing to brag about, going through the motions, minimum expressions and smiles while taking orders and serving food. Food: stonebaked garlic bread was overbaked with burnt sections on the slices and very dry with hardly any garlic or butter. The garlic king prawns side was £5 and only had 3 medium king prawns so I wouldnt recommend getting this in your order. The chicken goujons and fries were cooked nicely though and tasted good. Drinks: The cocktails have more soda and mixers in the glass and very little alcohol content. On the whole, this wasn't one of our better Beefeater experiences.

Had some lovely drinks and deserts! Served at the Bar by Tom who was very smiley and chatty. Look forward to returning soon.

This is our go-to pub restaurant for family get togethers when relatives visit. So good for the different ages, from 3 to 89! Just been here in a party of 14 and server Heather was brilliant. She deftly took our orders whilst we continued to be distracted catching up with each other and kept our drinks full throughout, before finally helping us share a birthday cake between our party. Heather even brought a small gift for our birthday person! A very nice touch - thank you!

Staff were very rude, after not accepting my Jersey driving license and refusing to serve me alcohol (as a 24 year old). These staff need to be educated as to where Jersey is and what an ID looks like. I showed them photos of my passport as well, and showed them on Google that Jersey ID’s are accepted in the uk. Unacceptable. Do not go here. 😡🇯🇪🇯🇪🇯🇪

Food really nice. Great service from Martin. Many thanks.

Good was quick, hot and yummy ☺️ Heather was extremely friendly and made us feel comfortable during our short visit. 5 stars to her!!!!

Had a wonderful service when I visited there for lunch, with my dad. Our waitress Heather was extremely helpful and also recommended the vegan ice cream to my dad, as they didn't have what he wanted, which he thoroughly enjoyed.

Booked a nights stay at the premier inn and the Beefeater was attached .Booked breakfast there.After an afternoon early evening .9 of us came back to the beefeater pub for a drink baring in mind earlier on the day we were told that as it was a Saturday the bar was open till 11pm.We were told at 10 pm we were told they bar was closing as we were the only people there.The manager kept asking us to leave and asked for our glasses so he could wash them .Was made to feel very uncomfortable.Breakfast staff very unprofessional.Children running around the restaurant coughing over the hot plate food as they were serving their selves .Children pulling plants out of the bushes outside and throwing them along with sticks at the entrance.Very very unprofessional and disappointing.

Service & food was excellent price very reasonable only gripe is that the chairs and carpet need cleaning or replacing.

Heather made me feel like I can make anyone laugh in the world. Super polite and welcoming

Today we had Heather serving us, and from start to finish she was welcoming and efficient.

Martin was great. Such high energy and happy serving for us

Very catering towards my mums wheat allergy, we had Matt serving us who was super lovely! He was so friendly and helpful and very catering towards everyone. Food could have been a bit quicker but other than that was very catered by Matt who gave a warm welcome and was super polite and patient throughout the whole service, you are a great service staff member Matt!

Thank you to the team at Beefeater Guildford especially Heather for the great service , the food was very nice and we will definitely return in the future.

Very friendly and accommodating with allergies. Great service.

Can't do 0! Food cold, no flavour, eggs rubbery, sausages were more sawdust than meat! Mens toilets blocked and flooding, adjoining premier inn had no toilets that were in use. Rude staff, useless, utterly useless!

Really good meal from all aspects from the minute we walked in, to paying with a 25% code 🙂. Thanks Parkway.

Staff were lovely and my husband and I changed our side salad slightly and they did it perfectly! 2nd time we've been & we'll be back.

Our server was Martin, what an absolute gem!! He made us feel comfortable from the minute we walked in, engaged with our 4yr old in a very friendly happy manner. Genuinely great experience because of him. Thank you Martin 😊 Food for what we had was pretty decent.

Had a fantastic meal. Martin really went out if his way to make us welcome and was really good with our daughter.