The staff should be absolutely disgusted with themselves!
Got a delivery, everything was stone cold, missing items and what was there we could hardly bear to eat it.
The onion rings were not only burnt but they were flat, incredibly dry and was like trying to chew cardboard! They must have been cooked 3-4 times, how anyone could bag them up for a customer just takes the complete P**s!
Burgers were extremely dry and cold and chips couldn’t be eaten.
I have always enjoyed BK and thought it was better than another popular burger place but actually at least other places have some standards and quality control.
Will never use this place again!
Almost empty apart from me, so first in the queue but no receipt so needed to memorise my number. Food was cold but burnt, fries would have been better than usual fast food ones as they were thicker and still had skin on them shame they been over cooked and left to get cold. The chicken was dry.
I rarely visit these places and probably won't again
To put it bluntly Yes it is that BAD!. Used to be called Chiana Peking & when it failed they rebranded it Mings. Greasy unpleasant food. zero manners from manager when things go wrong. Ordered a sweet & sour battered chicken, it to arrive with no Sweet & sour sauce? only to be told you have to pay for the sauce extra Yes Really!.
Used to have good quality food but now gone down hill with soggy chips and the place ran by kids. they had a male manager think he used to work mainly on Tuesdays as that’s when I went and he was always there with a smile and I never had a problem with the food he always fried to perfection. Now can’t say the same. What a shame. Bring him back!
I ordered for my lunch break at work, I ordered 1.5 hours in advance an booked a delivery time as I only get 30mins for lunch.
The restraunt accepted the order an verified the time slot.
5 mins before my lunch break they decided to cancel my order, leaving me working a 12 hour shift without food or time to make any other sort of order.... (they didn't even bother to call an give me a heads up), I only noticed the email once the time slot had actually passed, my food was late, a 3rd of my break already gone. So I was looking for the receipt so I could get the number to check where my food is an that's when I found the email informing me it's not coming 😔
I understand stuff happens but not to call an let me know 🤔 I think that's just awful way to treat customers who's bookings an money you already accepted, they did issue a refund but it's not the point here.
I ordered for my lunch break at work, I ordered 1.5 hours in advance an booked a delivery time as I only get 30mins for lunch.
The restraunt accepted the order an verified the time slot.
5 mins before my lunch break they decided to cancel my order, leaving me working a 12 hour shift without food or time to make any other sort of order.... (they didn't even bother to call an give me a heads up), I only noticed the email once the time slot had actually passed, my food was late, a 3rd of my break already gone. So I was looking for the receipt so I could get the number to check where my food is an that's when I found the email informing me it's not coming 😔
I understand stuff happens but not to call an let me know 🤔 I think that's just awful way to treat customers who's bookings an money you already accepted, they did issue a refund but it's not the point here. 💯
Very disappointed in both quality and service. I ordered a delivery and food turns up which both fish n chips did not taste very nice and was just warm. They also forgot to deliver a bottle of drink and savaloy in which when contacting them arrived 20 minutes after I finished my food. Due to service and quality I do not think I will be using them again.
Food was good -
However - TERRIBLE experience with MET Car Park services!!
I forgot to validate my ticket when I drove up to the barrier. So I reversed and re-parked - went in and get my ticket validated at the tills (No clear instructions where or how this is done). Then exited the car park with my validated ticket! I broke no rules...
I later receive a parking fine from MET Parking Services - I appealed this as I didn't exit the car park without a validated ticket and they have now rejected it! Day light robbery...
Completely unfair from McDonalds third party carpark and definitely won't be going again due to this.
Absolute poooooor customer service would not recommend -1000/10 poor food quality too the pizza’s look like they’ve been beaten up not an a pleasure to look at
I recently visited Cake Box in Langley Green and decided to join their loyalty scheme, hoping to benefit from the discounts offered. After paying for my order, which totaled £32.57, I was asked to scan my new membership card using Apple Wallet. However, my experience quickly turned disappointing.
Upon requesting the bill, I was initially given only the card payment machine slip. When I asked for a full till receipt, the staff member seemed reluctant but eventually provided it. To my surprise, upon checking the receipt, I noticed that I had only been given a 10% discount on one slice of cake, rather than the entire order as promised in the loyalty scheme.
When I pointed this out, the lady serving me did not apologize or acknowledge the mistake. Instead, she simply looked at me, which felt dismissive and unprofessional. This lack of accountability left me feeling as though I had been misled, and it raised concerns about the integrity of their loyalty scheme.
While the monetary difference may seem small, the principle of honesty and transparency is important to me. If this is how they treat their customers, it raises questions about their business practices. I believe it’s important to raise awareness for new customers, as this experience felt like a scam to me.
Unfortunately, due to this dishonest treatment, I will not be returning to Cake Box. I expect better customer service and fairness, especially when it comes to loyalty schemes that are meant to reward customers, not mislead them.
Had to meet my fam off an early international flight. Greggs was the perfect place to wait just at the point where passengers exit customs. Couldn't think of a better place to wait with a morning cup of coffee and a tuna sandwich.
The sandwich was a little too bready and not enough filling but the taste was okay.
It's an average Greggs but a seat at the counter facing the glass tunnels s far better than standing indefinitely waiting for your party.
I forgot to write a review and I just remembered as I was going through my wallet and saw the Jamie's Coffee Lounge review card. I went to Gatwick last year, I think it was August or September time. I had a nice pesto and mozzarella sandwich, I think, my mom had a coffee. Our staff that day were Kristina and Lucia, many thanks to them for a nice service and their positive attitude, very much appreciated. My sandwich was delicious and my mom enjoyed her coffee. All is good despite the prices, good old London haha.
34 The Boulevard, Crawley RH10 1XP England, England
Waited 20 minutes for the table I booked. Then another hour for food although the place was nearly empty. Then the wrong pizza was brought to one of us who had to wait another 15 minutes for the correct one and the pizzas were awful. Overpriced and over rated. Avoid.
Three Bridges Station Haslett Avenue Three Bridges Railway Station, England
This is the worst Greggs I’ve ever been too. The server, overcharged us, gave us the wrong product TWICE. Asked for vegan sausage rolls, got bacon and cheese thing, then repeated vegan sausage roll and got meat ones and then reiterated clearer vegan ones and pointed to them. Also, wasn’t busy. I work in hospitality management so I know what’s what.
Then, the server asked for help with the refund from Yas the supervisor. She was rude, aggressive and very unprofessional. We worked out what the refund was and tried to explain. Was shut down immediately. Then, had to process the refund in two transactions then charge us again.
Safe to say, awful customer service. Retraining definitely needed.