Based on 2 opinions finded in 1 websites
Opinions
This is the worst Greggs I’ve ever been too. The server, overcharged us, gave us the wrong product TWICE. Asked for vegan sausage rolls, got bacon and cheese thing, then repeated vegan sausage roll and got meat ones and then reiterated clearer vegan ones and pointed to them. Also, wasn’t busy. I work in hospitality management so I know what’s what. Then, the server asked for help with the refund from Yas the supervisor. She was rude, aggressive and very unprofessional. We worked out what the refund was and tried to explain. Was shut down immediately. Then, had to process the refund in two transactions then charge us again. Safe to say, awful customer service. Retraining definitely needed.
Ykspirit . 2024-01-18
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Good food, but lousy customer service. When you're served by a member of staff you don't want to be eye-balled by them, looking miserable and not speaking to you. It just comes across as very rude
Daniel Brown . 2023-09-22
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To put it bluntly Yes it is that BAD!. Used to be called Chiana Peking & when it failed they rebranded it Mings. Greasy unpleasant food. zero manners from manager when things go wrong. Ordered a sweet & sour battered chicken, it to arrive with no Sweet & sour sauce? only to be told you have to pay for the sauce extra Yes Really!.
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A large group of us had a meal here for a darts team night out and we're very disappointed the service was very bad staff didn't really look like they know what they were doing and a lot of the group I was with didn't like the food (mine was very nice) a lot of stuff had to be sent back for being incorrect and the price was a rip off almost £5 I paid for a bottle of beer won't be going again