Based on 2 opinions finded in 1 websites

Opinions
This is the worst Greggs I’ve ever been too. The server, overcharged us, gave us the wrong product TWICE. Asked for vegan sausage rolls, got bacon and cheese thing, then repeated vegan sausage roll and got meat ones and then reiterated clearer vegan ones and pointed to them. Also, wasn’t busy. I work in hospitality management so I know what’s what. Then, the server asked for help with the refund from Yas the supervisor. She was rude, aggressive and very unprofessional. We worked out what the refund was and tried to explain. Was shut down immediately. Then, had to process the refund in two transactions then charge us again. Safe to say, awful customer service. Retraining definitely needed.
Ykspirit . 2024-01-18
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Good food, but lousy customer service. When you're served by a member of staff you don't want to be eye-balled by them, looking miserable and not speaking to you. It just comes across as very rude
Daniel Brown . 2023-09-22
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4 Opinions
A large group of us had a meal here for a darts team night out and we're very disappointed the service was very bad staff didn't really look like they know what they were doing and a lot of the group I was with didn't like the food (mine was very nice) a lot of stuff had to be sent back for being incorrect and the price was a rip off almost £5 I paid for a bottle of beer won't be going again
16 Opinions
To put it bluntly Yes it is that BAD!. Used to be called Chiana Peking & when it failed they rebranded it Mings. Greasy unpleasant food. zero manners from manager when things go wrong. Ordered a sweet & sour battered chicken, it to arrive with no Sweet & sour sauce? only to be told you have to pay for the sauce extra Yes Really!.
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I am taking my business elsewhere. Pappa Johns's food is good, but Pappa Johns in Gossops Green, Crawley the customer service is very poor. The staff rarely smile, they are not courteous, they are very unfriendly. I am NEVER everordering from this shop. There are better places with friendly staff
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I have been a loyal customer to China garden for years. I ordered a takeaway online to be delivered for my husbands birthday. It arrived 20mins late and by that time is was stone cold. I called the restaurant and they told me to bring it back. My husband and I both have had a couple of drinks and unable to drive. The lady I spoke to was not very friendly and said to me no return of food nothing she could do and unable to process a refund. So I put the phone down. £35.00 down the drain.
765 Opinions
Terrible experience. Ordered 3 coffees all three were ‘warm’ asked for them to be heated up and told “no”. Server was eating while taking our order. Food was served at different times and eggs were cold. Lady manager was around but didn’t bother to talk to us or apologise, just totally ignored us. Service charge of 20% was automatically added to the outrageous cost of this terrible experience.