The best restaurants serving Chinese food in South East

I ordered a delivery and My curry turned up cold, I called the restaurant to inform them and they were extremely rude and said it can’t be cold and refused to exchange. When I repeated that it was stone cold not even warm I was told I’m lying because it can’t be cold. Will never order from here again

I did not know where to book but this was the best place and just right for a family get together. We booked a table and the food, service and ambience were just right. Not tacky but well decorated to make everyone feel at home. So if you have no knowledge of where to go for a great Chinese meal look no further. I very rarely leave reviews so that tells how delighted we all were.

Very nice and friendly customer service. I highly recommend them

I recently upgraded this restaurant from a 4 star to a 5 star, the food has improved and the delivery service is always great. I like the ease of ordering on their website.

Stopped here for a quick lunch and had beef brisket, Katsu Chicken, Gyoza and Sushi. All dishes were perfect, the prices were really good and the eatery is clean and well presented. Can’t fault the place at all and looking forward to coming back.

Excellent food great staff good atmosphere

Always have tasty food, great service, friendly staff. Prices are reasonable. We visit when in the area.

Tasty food but no free prawn crackers on a large order.

Fuimos temprano, 5. 30 y la comida estaba caliente, fresca y muy sabrosa. El servicio fue excelente, atento y amable, este es un mega cambio de la experiencia de hace un tiempo, luego el servicio fue abrupto y se precipitó sin sonrisas! ... bueno, qué cambio maravilloso! Esto sin duda ha cambiado para mejor, nuestra noche fue agradable con buena comida, sin duda volverá muy pronto. Muy recomendable!

We decided to visit Shan Shui during a shopping trip to Bicester Village to celebrate my wife’s birthday. Instead of our usual grab-and-go from Pret, we thought we’d enjoy a nice sit-down meal given the occasion. Since the restaurant has been around for years and we’re big fans of Chinese cuisine, we thought it would be a great choice. Unfortunately, we were very wrong. We ordered a few starters and some dim sum, and the food was absolutely terrible. My wife actually had to spit out the chicken dim sum because it was so bad, something we’ve never had to do at any Chinese restaurant before. The taste was awful, and it left us questioning how Bicester Village could allow such a poor-quality restaurant to occupy such a prime location, especially in a shopping centre with limited dining options. We ended up returning the food and leaving without ordering anything else, as we didn’t want to let the bad experience ruin my wife’s birthday further. We didn’t even complain because it was meant to be a special day, but I wouldn’t recommend anyone waste their time or money here. We’ll stick to Pret or Itsu next time, and I strongly advise everyone to do the same.

We will never revisit this restaurant again the customer service both my 15 year old daughter and I receicved from the resturant manager at the Wokingham restaurant was appalling, unprofessional, judgemental and fell way below any level of what good and welcoming customer service should look like! We decided we wouldn't book a table due to the absolute disgraceful and unprofessional welcome the restaurant manager delivered. She looked at us when enquiring about booking a table like we were something on the bottom of her shoe. I am very resilent and can take on the most rudest of receptions however, this was on another level. My poor 15 year old daughter was so upset by the manner that this manager was starring at her it made her feel so uncomforable. It was rude and absolutely uncalled for. She was on the brink of tears thinking she had done something wrong. I assured her it wasn't her. We didn't book a table. We went to another restaurant and had the best customer experience. However, the misfortunate visit to Cote put a slight dampner on our afternoon. It was an experience I hope my daughter never has to endure again from another person.

Fantastic place, working away, forget the negative reviews, food portions large, including the starters, tasty and staff, owners were fantastic, I will be back 😀

The food here is the best on the island. Can't wait for our next visit.

Ordered takeaway to be delivered. Advised 45 min to one hour Took an hour and a half, food cold and far below previous quality. Offered £2 delivery refund, despite being within 3 mile radius for free delivery Very poor

We entered the restaurant while it was fairly empty, only sbout five couples. Shortly afterwards a group of eight arrived and sat at a round table. The group comprised five Chinese, two babies and a brit. The brit asked one of the waitresses where he could change the baby. She pointed ta a double seat where people awaiting takeaways sit. He proceeded to change the nappy in full view of our table. Judging by the smell it was poo as well as urine. The toilets were upstairs but he never went up to wash his hands. At the end of their meal, he paid the bill holding the card machine with both unwashed hands. The waitresses later held the card machine. Had there been any germs from the nappy on his hands, they would have been transferred to the machine, to the staff, to the customer plates. It doesn't bear thinking about. The table of eight were served long before anyone else in the restaurant, even though many had ordered before them. We had to twice ask for chopsticks and twice asked for a second pot of tea. The food arrived in dribs and drabs, not together. It was hot but the serving dishes were cold. How hard is it to warm dishes? The food was nice however although expensive, for example £15 for two bowl of won ton soup! At the end of dinner they cleared away the dishes but the bits of food and sauce on the table were never wiped away. The service was slow partly because of the huge number of takeaways being sold. In every Chinese restaurant I've been in, I've ordered a pot of Jasmine tea and all subsequent pots have been free. Here they charge for each small pot. The final insult was a 10% service charge which was not mentioned in the menu. Won't be returning.