No curry sauce so had to wait a further 25 mins for it to be delivered. When we finally ate, the chips were hard and overcooked, the rice and chow mein were tasteless and the pancake roll was awful, i
Will not answer the phone after 20 calls
They shut no notice
Poor service
Lovely food good quality. the customer service lets the whole place down No one will answer the phone
AVOID 2024: went back to try Lotus house as I was in the area. Small chicken chow mein extra spicy £5:90 looked like it barley touched the pan no colour at all. Threw it and went to Cranville Street a
BEST AUTHENTIC CHINESE FOOD IN GRAYS!!!
Since we found out about China Phoenix, we cannot order anywhere else.
First of all, we wanted to try them because of their beef Ho Fun which nowhere else sell
If you want good food, a good atmosphere, and to be treated like a customer, then get in the car and go somewhere else.
This place is a throwback from the 70’s, with rude staff, poor facilitates, and
First time ordering from here after receiving a menu in the door… Ordered from the mix & match menu and the portion sizes are actually very fair, food very tasty not greasy arrived piping hot. They mo
Thank you for a delicious take away meal this evening. Hot crispy pancake roll packed with flavour, and very enjoyable special chow mein. Also thank you for staying open late.
As I walked in, already greeted by a young man! Bright smile all the time, even quickly moving out from behind the reception and opening the door widely to let a electric scooter driven by a pensioner
Got a takeaway from here last night , what a disappointment , cold bbq spare ribs with no meat , s/s chicken balls were off you could smell the eggs were off in the thick soggy batter. Thought it migh
Friendly staff, the food was ready when they said it would be. Probably the best tasting Chinese food I've ever ate. I will definitely be back and would highly recommend.
VERY disappointed on food quality… chicken cheep frozen tasteless … SAUCE .. gloopy .. 5 small pieces of what’s suppose to be chicken in my dish. won’t be ordering again YUCK!
