Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in Norwich East of England
30 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
33 Opinions in 1 websites
Really disappointing experience. Have been before and usually fine. Staff polite but clearly overstretched that evening . I was told 25 minutes over the phone but after having taken the money at the shop I was then told no one knew how long the food would be…! Problem is I can accept a delay on a hot summer Saturday but a simple dish of prawn fried rice tasted like a cobbled together collection of burnt leftover scrapings ..inedible . Sorry not coming back
17 Opinions in 1 websites
Genuinely foods ok and standard - service is beyond poor and over priced. Please learn customer service it’s important and the covid masks are a little bit out of date. As the title says luke warm average, order at one time and collect earlier - if not look somewhere else, we wont go here again.
4 Opinions in 1 websites
The food was disgusting and the manager refused a refund, called me a liar, laughed the issue off, and basically told me to get stuffed. Avoid this place. Rancid food and rancid people.
123 Opinions in 2 websites
Awful, deceitful service and would give 0 stars if it was an option. Had already paid delivery fee, then they phone asking for an additional £2.50. Apparently the Just Eat delivery charge is calculated by the first part of the postcode and our postcode is large, so they want to charge us more! Just charge an average for the whole postcode then. Doing it this way feels very underhand and relying on people just want their food and won't push back. Order cancelled and we ordered elsewhere.
27 Opinions in 1 websites
Wow, this place used to be lovely and we’ve been loyal customers for years. Apparently it’s under new management and all new staff. Can’t believe how awful our meal was this evening. The dishes were half full and that’s not an exaggeration. It was cold, chewy chicken and noodles were full of onion, every dish was tasteless and the chips were dry and inedible. We had a dish missing and the customer service was shocking. Absolutely would not use again.