Based on 3.827 opinions finded in 2 websites
Opinions
Good was meh. Delivery excellent.
Ross . 2024-10-08
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Even though the courier was given maps and a pinpoint of where to go he still claimed to be in the wrong place and took half an hour to get to my door! I messaged him on the courier chat giving help on where to go and telling him he was in the right place and yet he was incredibly slow and refused to try, even telling me not to call him for further help. He shouldn’t have this job if he can’t follow the simple maps and instructions!! Worst service I’ve had in a long time and I am not happy!!
Elle . 2024-10-05
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Where is my order?! Nothing has been delivered, Where is my order?
Rammer . 2024-09-28
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Curry was watery , black bean was like tar and very salty and chips soggy :(
Amber . 2024-09-27
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Food was cold wasn't happy. restaurant told us to contact just eat to sort out. passing the buck I think.
Francis . 2024-09-24
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arrived quickly and hot. was well cooked. sweet and sour chicken was a bit bland though.
Darren . 2024-09-20
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excellent as always, highly recommend
kerry . 2024-09-07
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really good even with a super late order.. very thankful they still made it great Chinese
Sarahlouise . 2024-08-15
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No taste to any food or sauces really plain
Emma . 2024-08-13
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Never showed up, really disappointed
Fay . 2024-08-03
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The special Chowmein was awful, all the right ingredient but tasted disgusting and super salty.
Kevin . 2024-07-26
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after waiting nearly 2 hours for our delivery thanks to just eat, the food was vile. very salty and extremely oily leaving an unpleasant taste. won't be going here again
laura . 2024-07-19
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absolute rubbish and so much salt in the food.dreadful and awful.will never use again.waste of money and time.cheers!.
Neil . 2024-07-08
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No complaints here. Delivered on time and it was all hot. Nice big pieces of veg in the mixed veg fried rice and a sticky, spicy sauce with the beef. 👍
Luke . 2024-07-07
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Amazing food speedy delivery best Chinese in Norwich Highly recommend above any other Chinese restaurant in the area!
Agnes M . 2024-06-27
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Worst meal ever. Special chow mein Pork full of fat. Sweet and sour chicken hks was tough inside and disgusting. Waste of our hard earned money. Feeling very let down China Express!!
Tracey . 2024-06-22
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Chicken curry was flavourless and runny!! Not good food and disgusted I had service charge taken without my permission!
Claire . 2024-05-30
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The King Prawn Fried Rice is good, but the Chicken & Sweetcorn soup... it is the worse that I ever had. Why is it so sweet, like sugar was added to it? 🫤
Francisco . 2024-05-14
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Just eat is a terrible service. I have lost more than £50 with two orders never delivered. There is no contact number or email to report this. This order wasn’t delivered it’s happening for the second time
Lethu . 2024-05-04
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Says delivered, but never showed up! not happy!
James . 2024-05-03
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Good didn't taste good and was cold
kaylee . 2024-05-03
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Just a little late. Food was great , but warmer would have been better. Overall good.
David . 2024-04-09
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The food is rather salty tonight
Peter . 2024-04-04
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Food arrived hot and very tasty. Ribs where 👌🏼👌🏼
Luke . 2024-04-01
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always used this Chinese the food was cold and the chips were reheated won't be using them again
Andrea . 2024-03-30
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really tasty hot flavoursome food
candice . 2024-03-18
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Salt and pepper food had in fact no salt and no pepper
Zain . 2024-03-12
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Duck great !! pancakes are out of a stemmed bag and are all stuck together so no use for rolling I won’t order this again . shame up your game …..
Jerry . 2024-03-08
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Firstly my door got stuck and it wouldn’t open I apologised to the driver who was rude to me. Food was luke warm and unbelievably bland. Both beef curry and special curry were bland no flavour at all in the meats, fried rice tasted like boiled, chow mein was okay but trying to pass off a small as a regular is a con. The salt and pepper ribs were lovely and the only thing to taste good. First and last time ordering the quality and price don’t match up. Ever used salt?
Jayda . 2024-02-25
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not the best from this place food was only just warm
Jamie-Faye . 2024-02-24
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Not just late. We had to go and collect it ourselves after calling the restaurant. We called the restaurant and they say it's not their problem, the food has been ready for a while but Just Eat haven't sent a driver and they don't have contact information for Just Eat to ask when a driver will turn up. The restaurant claimed Just Eat promised them drivers but don't deliver and that's not their problem, I need to speak to Just Eat directly to understand why my food is ready but I can't have it. That is quite ludicrous, I ordered food in good faith with two children waiting to be fed and now I'm being told my food was actually there ready (getting colder and more stale by the moment) but the lack of driver means I can't have it and the restaurant recommended I cancel my order and try somewhere else. With two kids already an hour past their dinner time, that's not feasible. In the end my partner drove across the city to pick it up as there was no other option to get the kids fed. The food was dry, cold and disgusting. What a total stressful rip off. Avoid this restaurant.
Kate . 2024-02-23
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Rice was stodgy, the whole curry was overpowered by a mint taste, some chips were not cooked and not ‘salt and pepper’ flavoured. Disappointing wont order from here again..
Kelly . 2024-02-20
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Delivery was on time and most of the food is yummy, but its Luke warm so not impressed :/
Katie . 2024-02-19
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I have no idea how this place got some good reviews. the food was late, cold, and very very watery and bland.
Tim . 2024-02-12
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the food was oily. chips where soggy and not edible .curry sauce was nice and rice . was hour late as well . I never had no problems but won't be ordering again from here
alex . 2024-02-10
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No one turned up with the food
Amber . 2024-02-09
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Very tasty and as requested no onion!
Jacqueline . 2024-02-06
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Lovely hot food delivered....... Thanks!
Lezlee . 2024-01-27
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Very tasty as usual thank you! And thank you for the lovely gift!
Jacqueline . 2024-01-23
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delivery was very quick. very happy with our order.
Penny . 2024-01-20
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Everything was overcooked, rice and noodles were dark brown colour, hardly any duck in the chowmein and the duck was way overcooked and dry. Salt and chilli chicken, dumplings and the chips were nice, but everything else tasted and looked the same.
Kirsty . 2024-01-19
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Chicken balls were extremely soggy and greasy . Ribs slightly tough . The rest was nice . The order was late by 15mins , the driver couldn’t find the address and was very rude when she chucked our food at us and said there ya go and walked off then sat in our drive shining her car lights through our window for the next five mins
kate . 2024-01-16
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Five stars food was hot and excellent pancake rolls were lush mixed hors Doeuvre’s were fantastic and house special chow mein was lovely will definitely order from them again
Marcus . 2024-01-14
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So disappointed with our food! Spent so much here for our food to be uncooked and vile! Never again. Only half decent thing was the rice. If I was the owner I'd be ashamed to sell this food. Takeaways aren't cheap... so come on China express, sort it out for innocent customers who spend their hard earned money on your food only to be absolutely gutted.
Jess . 2024-01-14
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Rather greasy and overcooked. Underseasoned:(
Stephanie . 2024-01-09
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Huge order delivered so quick. Food was hot and well packed, we’re super impressed
Clara . 2024-01-08
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Lovely food, kind delivery driver.
Emese . 2024-01-05
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Food was not hot, the food had very little flavour. The delivery was on time.
Rachael . 2023-12-30
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Food was very hot despite being 15 mins away and delicious
Amy . 2023-12-29
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Food was very good. The food which said up to 35 minutes delivery actually took another hour on top of that!
Harry . 2023-12-24
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Not one to moan usually, but the food was pretty poor. Delivery time was great, but I’d rather wait and have food that is cooked better
Phil . 2023-12-19
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The food tastes amazing. Food was hot . Delivery was within a very short space of time . 5 stars all the way .
kelly . 2023-12-18
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The food was definitely not fresh and tasted like it had been reheated far too many times. The crispy beef was a slimy congealed mess and the salt and pepper chips went straight in the bin. The rice and chow mein was saved by the microwave. Don’t waste your money
Jasmine . 2023-12-16
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food was rank, tasted like it was cooked at lunchtime and microwaved, how can fresh chicken balls be soggy within 20 minutes? the sauces I bought were watery and tasteless. The special fried rice was the same, reheated but not soggy, just greasy. I won't be ordering again.
Rob . 2023-12-15
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My Singapore rice was lovely but the vegetable curry was tasteless my friend said.
suzanne . 2023-12-15
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Ngl pretty dead don’t know if it’s cause I’m not from round here but yeah
Lennon . 2023-12-04
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Good food at a decent price and delivered hot!
Stephen . 2023-11-27
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Start it was 25 minutes late. A lot of the food what was ordered was cold. The meat in everything is so dry. Sweet & sour sauce had no taste at all. Definitely worst Chinese I’ve had won’t be coming back here again that’s for sure!
Chloe . 2023-11-27
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I ordered roast duck in black bean sauce its probably the worst I've ever had
Andrew . 2023-11-25
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After reading some of the previous reviews I was a little bit wary about ordering from here, but I was hungry and it was nearby I didn't order a tremendous amount, but what I did order was really nice, cooked to perfection and the service was really good too I wouldn't hesitate to recommend China Express, and I look forward to trying some of their other dishes next time I'm in the area
Dan O . 2023-11-24
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The rice was either burnt or over cooked it didn’t taste nice
Sadie . 2023-11-20
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Was cold, had to reheat Don't think we would have got it then if I hadn't asked
Linda . 2023-11-18
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Salty and poor quality food. Threw in the bin
Jayde . 2023-11-16
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Delivery was fast but the food is very poor quality and tastes bland only ordered to have a break from cooking will make my sweet and sour chicken hong kong style from home next time as mine is far more flavourful than from here.
Nathan . 2023-11-13
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Disgusting plain and dry. Stale chips, chewy meat, no flavour
Andre . 2023-11-13
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Gross, not delivery drivers fault tho, food gross
Katie . 2023-11-11
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I ordered chips, chicken curry and boiled rice. The chips and rice were fine but the chicken in the curry was undercooked and still cold and a little pink in the middle, had to spit it out, won’t order from china express again
Charlotte . 2023-11-10
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Excellent food and service. Many thanks
Eddie . 2023-11-07
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Driver gave me somebody else's order. Then my was stone cold and there was an item missing. Also very tasteless.
Kerrie . 2023-11-04
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Love this restaurant and only order from here now. They do the best beef in black bean sauce. In fact, every dish we have ordered from them has been delicious!
Esther . 2023-10-22
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Not a lot of flavour to the food, will stick to my normal restaurant
Sammie . 2023-10-21
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I think that best Chinese at Norwich lovely chicken chow main just if can buy with vegetables will be great, food hot and not dry really good restaurant
Maciej . 2023-10-21
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The pancake roll was super greasy and cold to the touch, the satay skewers were cold to the point the sauce had Co gealed and the rice had to be zapped in the microwave. Will not order from this place again.
TAMARRA . 2023-10-21
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Incredibly quick delivery and lovely food - very happy!
Julia . 2023-10-20
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Excellent service and delicious food.
Martin . 2023-10-20
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The quality of the food was awful, the chips were like sawdusty on the inside and cold and papery like 2 day old chips that have been heated. The chicken balls were the same, the batter was stale. Most of the items were cold. So disappointed! It went in the bin
Katie . 2023-10-18
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Food always arrives warm rather than hot. So by the time it’s served it’s not very warm at all.
Jacqueline . 2023-10-18
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Not the best food. 20 minutes late, no apology, great customer service, not
Dave . 2023-10-16
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Food was alright. Nothing special. Crispy duck wasn’t crispy, crispy beef wasn’t crispy (can you see a theme here?) tasted ok, but yeah, a bit meh overall. Shame as the other reviews were good.
Paul . 2023-10-14
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Unsure why the one of the containers had 4 holes burnt into the top of it....
kayley . 2023-10-13
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Excellent food and service, much cheaper than the one that I used to use
Colin . 2023-10-12
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Food was very soggy and so greasy was inedible
Layla . 2023-10-08
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Arrived very good time,meal was lovely
David . 2023-10-07
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Absolutely brilliant cannot fault it! Ignore the 3.8 stars its really good
Phill . 2023-10-05
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The soup was OK but prawn toast overcooked and dry and the chicken wings were very overcooked (pre-cooked and re-fried) and the dried chillis inedible. Bad value for money.
Pam . 2023-10-03
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Really great quality, and earlier than we expected. Would definitely order again.
Natalie . 2023-10-01
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Was a missed item. Good good though
Isabelle . 2023-10-01
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Food was hot, not too greasy and good quantity. I would order again.
Rebekah . 2023-10-01
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The food was gorgeous yet again,.
Penny . 2023-09-29
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Good food, good price and fast delivery, Thanks.
Christopher . 2023-09-25
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Lovely set dinner for two, was a bit apprehensive ordering from other side of the city but as was Monday evening our local places were closed, the food was hot and delivered on time and super tasty and decent portions, will defiantly use again!
Paul . 2023-09-19
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Don’t know if it took longer to deliver because of the all the road divisions round here but it the food wasn’t very warm.
Jacqueline . 2023-09-19
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Very Very happy yet again. A***
Penny . 2023-09-16
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This place used to be good. Last time was too salty. Thought it was a fluke, ordered again. Ended up binning the lot. What happened? Did the salt fall in the pot?
Kate . 2023-09-16
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The food was very jellified and gooey and the lemon on the prawn toast made it so soggy it was disgusting. Delivery was good.
Alice . 2023-09-14
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chicken was extremely chewy and tough :(
Jeanie . 2023-09-14
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Food was cooked to perfection and tasted gorgeous. A***
Penny . 2023-09-07
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Absolutely brilliant best in the East!
Phill . 2023-09-05
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Great food as always. And arrived earlier than expected. A*
Penny . 2023-09-04
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Really nice food and good customer service also!
Victoria . 2023-09-02
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111 Opinions
Ordered through Just Eat. Extremely quick. Food was fresh, hot and very delicious. In the photo is a mix of our choice.. bamboo shoots and water chestnuts, Thai rice amongst other things that were equally delicious. Would definitely order again.
133 Opinions
We were called telling us our delivery driver had spent 15 minutes knocking on our door with no answer. First of all we hears no knocking so we assume they weren't actually at the right house, second why did the restaurant call us saying their driver was lost for 15 minutes rather than the driver calling us directly after not having the door answered for them?
123 Opinions
Awful, deceitful service and would give 0 stars if it was an option. Had already paid delivery fee, then they phone asking for an additional £2.50. Apparently the Just Eat delivery charge is calculated by the first part of the postcode and our postcode is large, so they want to charge us more! Just charge an average for the whole postcode then. Doing it this way feels very underhand and relying on people just want their food and won't push back. Order cancelled and we ordered elsewhere.
148 Opinions
Twice in two weeks I have gone in to order and each time they have given us the wrong order which I have only found out once I had returned home! We have had to return to ask for our correct order - Prawn balls instead of Chicken Balls , Peking ribs instead of Peking Chicken and on second occasion Pork Balls instead of Chicken Balls. Not once did they apologise! We have been using Ken Tong’s for over 15 years. The food is usually good.