The best restaurants serving British food in South West

Visited the Fun Factory on a rainy day with my baby. To book in, other children in the waiting area were running into his pram. The gates were hard to open. Upon arrival, we were told, that the only available tables were upstairs and there was no lift! I had to carry the baby and pram up the stairs. Walking through the downstairs department was like trying to run through a jungle. We finally got to our table which was covered in what looked like chewed food and saliva and all over the chairs too. I am aware that soft play areas are noisy but this was more than that. I took the baby down to play in the under 3's section which was a tiny cage. There weren't many activities for him to play with. The baby mirror in there was dirty, the ball pit was over crowded. To get on the slide, it was a climb and with a baby, it proves impossible. Older children were coming in the baby section and scaring him and leaving the gate open which I was furious about. The sensory toys were broken. A 7 year old girl was in there throwing balls at him too and I had a go at her mum and told them to get out. I told a member of staff and they did nothing about it. He also had some lunch there which looked cheap and processed. You could literally see the fat dripping off it. You are apparently allowed to take the babies in the older children's play area but I was straight away put off when i saw the filth on some of the children's socks and the rate they were running around! In order to make this a better place you really need to add a lift, make a better play area for babies, get friendlier and more helpful staff, healthier food, clean the place and maybe even give it a revamp, buy more toys for the baby area and in general make it more appealing. Until Fun Factory up their game, I'm certainly not going back. Unless you want your babies to have a day of being in the worst play area of all time, don't come here!

Hot chocolates were absolutely appalling. Possibly the worst I have and service was very poor too, rude and abrupt. Not a good experience at all

If you are with a dog on your own how are you supposed to order your food? Dogs (understandably) not allowed in the cafe area - but equally it is not appropriate to leave them outside unattended. So how to do it? It might seem a small thing, but there seems to be an assumption there is also someone else to go and do the ordering.... Went home...

Went there with friends recently, but wasn’t impressed by the bad attitude of the woman who’s apparently the manageress/landlady. She was very rude and there seemed to be a lot of people coming and going from the door that goes upstairs. All seemed a bit shifty to me, so won’t be going again due to the bad service.

Fab fish and chip shop, would rate as one of the best in the town. Lovely tasty chunky meaty cod & great chips. We’ve had many takeaways from here over the years and never had a bad experience. Friendly staff - clean premises - good food. Would definitely recommend.

After looking forward to afternoon tea at this hotel I was extremely disappointed with the whole experience. Although in a beautiful setting the afternoon tea was disappointing, Luke warm tea, poor sandwich’s and no staff around. We spent half an hour waiting for staff to attend once we were seated then waited again for the tea etc. Not something I expected from this hotel. Staff service was extremely poor and the whole occasion lacked atmosphere. I would not recommend this experience for the price it cost.

My wife and I eat in Palmers fish restaurant (the lager one) yesterday evening. The chips were best ever, the way I like them: quite crispy on the outside and soft in the middle. The batter on the cod wa just right. Not to thick, not too thin; nice and crisp. I also had a very generous portion of mushy peas. The service was prompt and the several waiters and waitresses very friendly and attentive. The restaurant was light and airy and meticulously clean. We had such a pleasant evening I felt I had to comment. Due to the pandemic we have not ventured out much in the last three years so it was a pleasant surprise. (On other occasions we have eaten at Palmers smaller restaurant in Yeovil where we had an excellent meal too.)

The sirloin beef was excellent, and the vegetable cook produced perfect freshly cooked vegetables to go with the meal (no English mustard?). The restaurant was clean and the view is amazing. Nonetheless, the best meals are served by good waiters. I felt sorry for our waitress who had so obviously received totally inadequate training; we had to ask for a drinks menu. It was about twenty minutes before the wine I ordered arrived at our table. After our meal had been served, no one came to ask if everything was OK, (and it wasn't a busy day). we had to wait ages for our plates to be cleared and again when we wished to order our desert (As, I noted, did our neighbouring table). The pleasant atmosphere was somewhat spoiled by rather loud Musac. This was a rather harsh noise coming from the speaker above our head, completely tuneless and utterly pointless. If you feel the need to put a noise through the speakers, please make it relaxing. And tuneful would be nice!

Not great. This place has changed since the new road opened. New staff. New shop setting which makes it feel more like a truck stop than a nice cafe. Chairs not great. As for customer service. It’s not great either. Not recommended.

Good local pub with a good quiz on Wednesdays. The pub has a very unique door which is shaped like a barrel.

The service was amazing and the food was amazing and it wasn't too busy because it was early in the morning and we had a an English breakfast. The food came out really quick and they did really nice food

A beautiful spot directly on the Helford River. Watch the yachts and paddleboarders enjoy the water while you enjoy the yummy food and scrumptious desserts. Great service and super relaxed.

Ordered the BBQ Chicken Melt, absolutely horrific, chicken is hard probably just warmed up, bacon is as hard as a rock, mushroom was moist, only good thing about the meal was the chips, honestly they have downgraded a lot…

Very small and can get packed. The staff can be very rude. Parking company are a nightmare