The best restaurants serving British food in North West

My husband and I have been organising regular outings for our local U3A whereby we run monthly coach trips and we have done so since 2018. On Tuesday 12th March 2024 we arranged a coach trip for 57 people to Samlesbury Hall and Clitheroe. This included having a guided tour and lunch at Samlesbury Hall. I had booked this outing in the latter months of 2023. We paid £8 each for the tour and £16 each for the lunch. For the lunch I had ordered soup and a roll, a selection of pastries and tea/coffee. In addition three weeks before our visit I submitted dietary needs for four of our members. This included a person who was requiring gluten free food. On the day of our visit the lunch was appalling in terms of the quality and quantity of food and it was certainly not worth the £16 each we had paid. The soup was not hot, it was over spiced and small in content. This came with one very small roll. Whilst some members did make some complimentary remarks over the soup it was classed as ‘dreadful’ by the vast majority of our members. Some people asked for a second roll and were informed that you can only have one! You would have thought the chef would have the experience of knowing that not everyone likes over spiced soup. When I ordered the pastries I was informed we would receive a selection of Danish pastries. On the day we received one croissant each. This cost us £6.00 each. This was followed by tea and coffee which we had to serve ourselves from thermos flasks at a central point. This was chaotic with people carrying hot drinks along with the croissant which we also had serve ourselves. When I complained the following day I was informed the soup was the standard they always serve in their restaurants and it was tested for taste etc before it was served. In relation to the selection of pastries I was informed they had received an incorrect delivery on the day and there was nothing they could do about it so they served us with a croissant each. In addition the member who required gluten free was not served with any appropriate food relating to her dietary needs. After complaining they agreed to reduce the overall cost to £12 each and informed me that they could not reduce this any further as they would be making a loss! They did however reduce the cost to £10 for the one person was required gluten free. In summary, an appalling lunch and still being ‘ripped off’ at £12 per person.

One of the worst food experiences in Blackpool. They charged me £15.50 for a small, burnt burger on an oversized, stale bun. It was that dry the bun fell apart like clay. I also got wings but they were burnt to the bone too. Demanded my money back and the rude bar man didn’t even argue because he looked at the food and agreed it didn’t look edible. Never eat at this place

£17 for a bacon sandwich, sausage sandwich and 2 teas ! Waited 30 mins for the order and watched serving staff clean the bristles of a floor brush behind the bar. When asked where my order was I was told "oops sorry I forgot it"! When the sandwiches arrived they were awful, overcooked, tasteless and tired.

Perfect place for a bite to eat after a busy, we went very last minute, the staff are always super friendly, the food is delicious, and affordable. I recommend this place to anyone who fancies a bite to eat in Waterloo.

El servicio es increíblemente malo. Sentado aquí ahora después de esperar media hora para que nos sirvan dos cafés. Niños despistados sirviendo y claramente sin gestión. Cafés originales derramados y ni idea de dónde están los reemplazos. Evita como la plaga.

Absolutely vile. I took mother for her birthday, a treat supposed to be as we don’t spend this much normally. Hairs on the table cloth, that was my first thought of no way. Flys near table. constantly wafting away. Got nice bottle of wine for us, fly got in. Never, ever again,

This was the biggest disappointment we have ever had eating out and we've being eating out for lots of years. Afternoon tea was £30 pp but I am afraid the view was all that we could recommend We were seated at a table less than 30cm from the joining table that was also laid for afternoon tea. When the food arrived we were allocated three small finger sandwiches each...one grated cheese one cream cheese and one with a minute amount of processed ham....the slimey kind. No crisps, no garnish... The middle layer on offer was four scones between two of us.....I am not sure who eats two scones in one sitting but good on you if you can. The top tier was several very small pieces of what I would call tray bakes...easy to prepare and even easier to serve with little or no skill. The final big let down was when we were joined in the lounge by an couple wearing very short dressing gowns and apparently not much else. I am surprised they chose to enter a formal lounge in such attire and even more surprised they were encouraged to We did speak to the young man serving us at the time but I am afraid he was not able to offer any resolution. I have subsequently emailed the hotel and not received a response

Delicious food and great service - we had a number of dietary requirements (dairy allergy and coeliac) and the team couldn’t do enough for us, checking details with the kitchen and giving us a lovely lunch. They clearly take a lot of care with their food prep - a great local cafe

Food was really poor quality, no flavour, all frozen nasty cheap stuff. Left most of mine it was that bad. Shame as this place used to be packed out. On a positive - friendly staff behind the bar, chatty and sincere.

Called in for a light lunch. We sat outside to take in the lovely views, as the weather was lovely. We chose baguettes, cheese and chutney and prawn with marierose sauce. Well presented with a green side salad and skin on fries. Well filled baguettes. With a couple of cokes, £21 Good value.

Had the Welsh Rarebit which was delicious. Have had it before. My friend had fish and chips. It was massive but looked lovely. I like eating here. Food is always good and reasonable prices.

We had to wait 40 minutes for food to arrive and when did the veg was cold, the beef was really tuff and the chicken chewy. We were asked if we would like a fresh dish of veg and that was was all. there was no sorry or offer of money back. NEVER will visit again

Came for Sunday roast Camembert was well over cooked Ordered pork belly roast (it said with burnt apple sauce) Dinner came, no apple sauce so asked for it to be told there was none. Should have been told when ordering or would have got the beef Yorkshire’s burnt

Puedo estar aquí con mi nieta de 3 años. Le pedí una comida para niños, 4 nuggets veganos, unas 10 papas fritas y una pequeña cantidad de frijoles. 00 . ! ! Asqueroso. ! Luego tuve que pedir una bebida que no venía con comida, un pequeño cartón de jugo de manzana, y £ 2 extra. 00 . ! ! 8 libras en total, y la señora mayor detrás del mostrador, muy grosera. Park es hermoso café es trabajo que una estación de servicio de autopista. ¡Nunca más! Por cierto, el plato de la foto es del tamaño de un platillo de té.

Went for afternoon tea. Lovely venue and pleasant staff but the Afternnon tea was dissapointing, the single very lonely pig in a blanket was nice..but no sandwiches, little bits of fancy coloured cakes. No nutritious value. Not my cup of tea i'm afraid and had to go looking for somewhere to eat after we left. And £60 for the experience☹🤣..that is 3 exellent afternoon teas for 2 at our local cafe still in the lakes!.. but it is the lakes after all...££££££££££££££££££.