Terrace cafe, Brockhole Visitor Centre in South Lakeland

Delicious food and great service - we had a number of dietary requirements (dairy allergy and coeliac) and the team couldn’t do enough for us, checking details with the kitchen and giving us a lovely lunch. They clearly take a lot of care with their food prep - a great local cafe

Lovely visit with my Husband and my Mum. We were met with a very welcoming hostess who was really happy to seat us so my Mum could be as comfortable as possible, as she has a disability and was transferring from a wheel chair. The food was lovely, we opted for the Fish Finger sandwich which in truth was beautiful fish goujons on a brioche bun with tartar sauce. Depending on where you are sat, there are beautiful views over Windermere. And a superb selection of homemade cakes. Definitely worth a visit.

Staff were great. Food was nice. Cakes delicious. Nice and spacious and staff couldn’t have been more helpful. Lovely young girl - maybe australia or South African? Very helpful and would definitely return. Thank you all and happy new year!

Rolled up with 14 family members, two in wheelchairs, plus a dog at 1.15pm on a half term holiday lunchtime when brockholes were having special Halloween events. What were we thinking?! Only waited 15mins for a table, served in minutes, food arrived shortly afterwards. Great service from every single member of staff, all smiling despite the huge crowds and obvious pressure AND the food was great. Thanks all for accommodating us and making what is often quite a stressful experience a very pleasant lunch.

Wish i'd been before on previous trips, won't be the last time i visit. Visited for coffee and cake and it didn't disappoint. Always great to see a few vegan options, Hubby enjoyed the vegan flapjack, my scone was very light and fluffy with lovely jam and clotted cream and the Victoria Sponge was also very soft. Also nice coffee and hot chocolate. Staff very pleasant also. Thanks

We attempted to visit the cafe today, stood for over 10 minutes waiting to be seated, not busy at all, so many empty tables and staff. We were completely ignored! Not even a "we will be with you in a few minutes". Food looked good but unfortunately did not get that far!

The food was good when it arrived. There was a delay in bringing dishes out for all five people and this left some of our party finished before others had received the food. The menu was really limited for children and needed some simpler options available. Service was not great as we asked several times for the bill.

A pleasant visit to the Brockhole centre called at the cafe in the main house. Ordered tea and scones with cream. Amazing large scone with jam and cream. Probably the best scones in Cumbria. The gardens are a delight to the with beautifulviews of lake Windermere.

Tuvimos la suerte de disfrutar del calor del sol de octubre en la terraza bien equipada con vistas a los hermosos jardines diseñados por Thomas Mawson. Varios gorriones, un petirrojo y un almirante rojo salieron a saludar. 2 deliciosos lattes de leche de avena y un trozo de tarta de zanahoria y jengibre para compartir fueron muy disfrutados como desayuno tardío / brunch.El servicio fue excelente, nuestro camarero fue encantador, atento y amable y seguimos su recomendación de echar un vistazo a la vista desde el banco al final de la terraza. No nos decepcionó.

Teníamos pocas horas de sobra en la zona y decidimos ir a Brockhole. Como era un día soleado, todas las actividades al aire libre estaban completamente reservadas (tenga en cuenta esto para planificarlo con anticipación) pero aún así lo pasamos muy bien caminando por el parque (un pequeño callejón de bosque y orilla del lago también) y en un día caluroso fue Es fácil encontrar un lugar sombreado debajo de los árboles viejos.Al final decidimos sentarnos en la terraza del café y comer. La terraza tiene una gran vista sobre los jardines y el lago y la comida era simplemente deliciosa, todos disfrutamos de nuestros sándwiches cocinados (más como hamburguesas) y ensaladas. Izzy se ocupó de nuestra mesa y nos recomendó todas las cosas sabrosas.En general, un tiempo bien empleado :)

Realmente me impresionó el equipo que sirve hoy. Hacía un clima terrible, por lo que las opciones limitadas para sentarse afuera, pero aún así, un día ajetreado con muchos grupos familiares en busca de mesas. El equipo gestionó la cola con buena comunicación, haciendo que las personas se sintieran atendidas antes y durante la atención.Todo el equipo fue positivo a través de un servicio muy ocupado y la comida también fue excelente. La sopa de hongos estaba deliciosa y caliente. ¡Justo lo que necesitaba como descanso de un día muy húmedo!Bien hecho Katie (creo) y equipo.

Menú reducido en la cafetería pero no tengo quejas, todo lo contrario de hecho. Panecillos de pescado, rebozado ligero crujiente y muy sabroso. El pollo con suero de leche en pan brioche también está lleno, ambos servidos con verduras para ensalada y patatas fritas. Tortas ligeras y morish. Personal muy, muy amable y educado y, para colmo, tenía un 50% de descuento debido al plan del gobierno. Aunque los precios eran muy razonables sin esto. Lo recomiendo encarecidamente.

The most delicious food ever and amazing, friendly staff. Views to die for, lovely setting. What a great place! Highly recommend!

Family of five. Senior citizen, 2 adults, teenager and 8 year old. Only the teenager enjoyed his meal. The child's hotdog contained a very herby sausage which was rejected. Oap rejected both her Earl Grey tea and pork belly toasties as being too flowery and the gardeners plate was not the traditional ploughmans we were expecting. All in all, it was one of the worst £50 we have spent sadly.

Visited here last week for lunch before kids experienced Tree Top climb.Arrived at 1.30 ordered food for 7. Two of the party had cold food which came straightaway. One hour later still waiting. No explanation. No customer service. Went back to desk to see what was happening to be told we would have to wait another 15 minutes. Could not and would not wait any longer. Real shame ~ don’t bother! Very disappointed.

We have been here before and had a nice experience. I recently visited Brockhole cafe with my family. There were lots of nice menu choices. We ordered a toastie, 2 soups and a bowl of chips. The cutlery was running low and we had to search to find clean cutlery available to use. We waited 20 minutes for our drinks and after over half an hour waiting for our food we checked with the staff how long we were going to be waiting as we had a boat to catch. We were told it would be an hour wait. This hadn't been mentioned when we made our order. We then asked to cancel our order as we had to catch our boat. At this point, our food appeared. There were many other families waiting a long time for orders too. One positive was that our order was cancelled but we were still given our soup in takeaway cups to take on the boat. A shame to miss out on a nice bowl of soup in a lovely setting.

Had morning tea here whilst visiting Brockhole. Very picturesque with friendly service and nice cakes.

Perfect place to quench your hunger and thirst after some rowing or crazy golf. It looks like a normal cafe but the food was good quality and large portions.

Walk through visitor centre to cafe which is dog friendly. For the lakes, the visitor centre seemed a bit dated. Coffee and cake were nice and view was lovely where we were sitting, overlooking the gardens. You can sit outside too.

Comimos aquí dos veces en una visita a Windermere. Buenos precios por calidad de comida. Ambas veces los 3 almuerzos que pedimos pedimos un poco diferente al menú, ambas veces todos los platos tal como pedimos. Agua gratis en dispensadores con fruta en caso de querer, o agua embotellada. Preciosas vistas al lago. Vale la pena una visita.

Nice place,beautiful garden around and food is very good. Lady at the till was very silent, couldn't hear her, other serving ladies were nice.

Just awful. We ordered fish fingers & chips, hot dog & chips, two cheese toasties, soup and roll, 2 teas and 3 cokes. Cost £38.20. My nephew couldn’t eat the hot dog and when me and my sister tried it, it was dried out, burnt and was like rubber. How do you burn a hot dog?The cheese and tomato toasties were as hard as nails, no side salad, just a dried up panini with mayo and whole grain mustard mixed together on the plate. I ordered tomato soup, I was then told they were now on mushroom soup, I agreed. It was like thick cream with mushroom flavouring added, it wasn’t warm either. We had to clean the table off and nobody about to wipe it down. Extremely over priced when you can go back in to the shop and get a sandwich for £1.90. The cafe lets the place down. No clean forks available, had to wait for them.

Hoy tenía pollo crujiente con papas fritas, el pollo estaba quemado y estaba en un papel grande que era demasiado grande para el contenido que había en el interior y solo lo puse en un plato que ni siquiera estaba cortado para mostrar el interior del papelito, realmente deseaba haber tomado una foto para mostrar. Mi esposo quería un talón de papas fritas y nos dijeron que podíamos tener un tazón de papas fritas y un bollo de pan, estuvimos contentos con eso hasta que llegó y vimos que era un bollo de pan pequeño que obtienes en restaurantes con sopa y un 2. 50 por rollo esperaba algo mejor y 2. 95 para un bol de patatas fritas. La sopa era de calabaza con cummin, que tanto los hijos de la ley ordenaron y dejaron como dijeron, solo que sabía a cummin y que era malo que se fueran. El servicio fue rápido, ya que no estaba muy ocupado y el personal era excelente, pero la comida es simplemente terrible y la próxima vez haré un picnic o iré a otro lado

Lovely warm friendly attentive staff great outlook to beautiful gardens from cafe sat on terrace and enjoyed fresh homemade cakes & lovely coffee. definitely worth a visit lovely clean toilets.

Visitamos aquí con nuestros niños pequeños como parte de las actividades a mitad del almuerzo.

Un lugar maravilloso para disfrutar de té y pastel. Disfrutamos de un largo paseo desde Ambleside con el perro y recibimos una cálida bienvenida. Disfrutamos del té y los sones más sorprendentes y Nutella eclair (YUM) que realmente se ganaron.

Home made scones, on the terrace, with views to die for. Didn't even care that it was only 4 degrees!

The cakes were very large. We had two coffee's. We stopped here to have a rest after the tree top nets. The views were nice.

As we had walked round the grounds we had time to kill before getting into our self catering cottage. we opted to get a coffee. we had a dog so had to sit on the terrace. It was exceptionally busy, but we managed to find a table. We didn't realise when we went to order we had to have a table number. As the only notice we could see was right when you where at the till ready to pay. Notices outside would be helpful. We ordered soft drinks, coffee's & a scone. Everyone said drinks where ok & dad enjoyed his scone. Down side table hadn't been cleared from previous people. Only cleared when our drinks arrived & that was only because we asked. We noted other people arrived at tables not cleared & where clearing the tables themselves so they could be sit.

Reasonably priced, quick table service, plenty of seating in and out. Smallish range of sandwiches, meals and cakes. High chairs available. Just felt it needed a lick of paint.

Kids had completed 2 hrs on the trees top nets so decided to get a drink to warm up. First impression was positive when they asked for our table number to bring drinks over over but it was down hill from there. Sat waiting for 15 mins so asked a server who went to check and said they would be 3 minutes. 5 mins later and still no drinks. So went back to the counter and asked why a lady that had been stood next to us for 5 minutes talking and then going up to get a drink had hers miles before us. The lady replied that it was because she ordered take out. I asked what the difference was but didn’t stick around hand for the reply. A few mins later the drinks turned up. Luke warm so sent the hot chocolate back. Waste of time and money.

Visited with my boyfriend and his parents. It was a busy day during lunch time, so although we were not told there was a delay, we expected to wait a while, but waited 40 minutes for 4 sandwiches. When they arrived there was not much filling, the chicken Caesar had no dressing whatsoever, we found a hair in one of the sandwiches and the salad tasted of grass. Incredibly disappointing, they were clearly understaffed and told every person who asked when they would get their food (due to long wait) that it was “literally coming now”. Will not be returning, would prefer a picnic, much cheaper and more fulfilling.

Stopped for refreshments whilst visiting Brockhole. We ordered 2 filter coffees and a piece of tray bake cake each. Couldn't have filter coffee, only Americano. That was fine but the milk came in the tiniest portion and was mainly froth. It took 20 minutes from ordering to be served food and it was not at all busy. The traybake was displayed in what I thought was a chiller cabinet. When it arrived it was melting, gooey and soggy. When ordering the table number had to be given. We witnessed chaotic service on the terrace with the wrong orders coming put constantly. Staff kept going up to tables asking if they ordered what they had brought out. This happened about 6 times in the 30 minutes we were there. Food orders kept going back as they were either not what was ordered or was a duplicate order. I guess a fair amount of food was wasted. Wouldn't recommend the café, sorry.

The food is of good quality although I’d say the menu variety is a little lacking in options. The cafe looks rustic yet clean and the staff were polite enough.

We came here with three adults and a child. They forgot the child’s order (which we ordered first) and made out it was our fault.

Absolutely stunning place. The cafe itself is very overpriced, the food was awful. The child’s pizza was a soggy piece of doughy bread with tomato purée topped with cheese. The chips were soggy and cold. The soup was incredibly salty it was inedible. The cheese toaster was soggy with the most vinegary chutney. £30 for lunch that we did not eat! Take a picnic!!!

Sat on the terrace as we had the dog with us. Kids rated their meal of homemade fish fingers to be very good and the Cumbrian chicken wraps were tasty! Brock hole is a lovely place.

I went here to have some lunch as the other eateries in the location was closed or lacking of stock, What a mistake i was like the third in the que and the cashier who just served the first customer went of to make that customers drink and there 3 to 4 other members bobbing round not being utilised to there full potential resulting in slow service and slow ordering of food and drink.

Ok, so a cafe/tea room at a visitor attraction is never going to set the heart racing, but this really was terrible.

After a good walk around Brockholes stopped here for a drink. Nice gardens & nice view. Cant comment on the food as we didnt eat and only ordered hot chocolate.

The cafeteria gas seating inside and out. If you are lucky to get nice weather outside has a lovely view.

Visited here on a very quiet Wednesday with my boyfriend and 2 year old. All of our food was really fresh and tasty, coffee was good, everywhere was clean, staff were pleasant. To be fair we were the only people there so unsurprising that our food was quick but we really enjoyed ourselves.

This cafe is well worth the pull up the hill to the visitors centre. The views over Lake Windermere are lovely, with good views of nearby planting. A generous amount of outdoor seating. We were there just for a cup of tea but were tempted to buy several of their cakes too - which were all lovely. Quite generous portions of tea too. (I hate it when you buy a pot and there is barely enough for a cupful each.)

I wouldn't be in a rush to go back to the tea room, sandwiches are freshly made but are expensive for what you get. The coffee was okay but for me traveling alone with a 2 year old it was a complicated process. You have to find your table first and then queue up to order at the till. This meant having to leave my bag on the table to ensure no one else sat there whilst I was in the queue, I then had to return to collect my coffee when it was ready so had to leave my child at the table on her own - not a sensible arrangement for people alone or with small children especially when the only available table was either in a separate room or outside! Having said that the views are lovely over the lake and I would visit again just to have a walk round the gardens, although the parking charge is a bit steep.

Something for everyone - beautiful views of lake Windermere and beyond and the beautiful gardens are full of birdsong. The staff are all very welcoming & pleasant .

We stopped by whilst staying locally. We spent the morning walking around the visitor centre, gardens, shore and bird hide. We had coffee and cake out on the patio area ... stunning views and great service.

The kids play area is amazing and i have some very fond memories there. If you decide to go on the treetop nets I would recommend only going for one hour as it is extremely tiring.

Lovely setting, efficient table service and good food. Kids had sausage and beans (huge portion), pizza (good), wife had fishcakes (disappointed as little fish in there!) and I had chicken salad (really nice). Overall a good spot for lunch

Expensive. Poor quality. badly trained servers and a poor standard of cooking. This restaurant used to serve a real taste of Lakeland with local cakes etc. Not any more!

Queridos oh cielos. . . . He visitado este café. muchas veces pero hoy fue más allá espantoso! 1:00 en un concurrido los sábados por la tarde y a pesar de la publicidad menú de sándwiches frescos todo el día. . . No un sándwich en la vista. En el frente de la cola, (una pequeña pizarra publicidad la sopa del día como hongos cuando en realidad era vegetales) me señaló a un hombre joven que sirve que no había sándwiches. Dijo que algunos se trajo, así que pedí 2 sopas una sandwichera y compré un bocadillo para niños mi hijo pequeño. Entonces me paraba en frente de la caja y esperó a que llegara el sándwiches. Me dijo el joven después de él había tomado mi dinero para todo lo demás que el refrigerador se llenó con sándwiches y tengo que volver a hacer cola. Así que me senté y esperamos y esperamos pero no vinieron! sándwiches Pedí un plato para mi sándwich de chicos y me dieron un plato. Mi sopa llegamos. . . . Todavía no sándwiches.. Entonces el mismo hombre joven situado aproximadamente a 5 sandwiches en la nevera! No venga a decirme. Estuve dando vueltas durante un aspecto cuando terminaba mi sopa. . . Obviamente si lo hubiera cola de nuevo cuando alguien se molestó a mi sopa hubiera sido frío. Que ni siquiera son los mismos que solían ser, sándwiches bien llenos de paquetes de plástico, ahora que triangular sólo parece horrible que compramos en las cosas.

Hermosa cafetería para tomar un café y admirar el paisaje al otro lado del lago Windermere. El servicio era estupendo, educado y amable

Este es el mejor té de la tarde que hemos tenido durante años, la vista desde la terraza era increíble, la cafetería no estaba lleno y la tarta y café agradable. Cuando llevamos la bandeja fuera difícilmente podría creer la suerte como la terraza tenía un montón de mesas gratis así que elegimos exactamente la vista que queríamos. En la distancia podíamos oír sonidos felices disfrutando del alambre de postal. Los jardines son geniales también, los niños aplastados por la colina muchas veces mientras terminamos nuestro café. El personal era extremadamente servicial y amable a nuestros tres hijos que estaban teniendo las edades elegir y pedir un montón de preguntas. Y aún mejor, tenían leche de soja así atendidos lácteos gratis también. Sin duda volveremos aquí.

Delightful place to visit from the ferry across the lake from Wray castle or from the other sites on the lake.Excellent facilities for adventurous children and adults with grounds sweeping down to the ferry.Fabulous views and on a sunny day gorgeous terrace with great views

Now blockhole is a nice place, lots to do for the kids, quiet corners to catch a little relaxing time and busy places to play. The cafe is well, an expensive conveyor belt of not the best food, served up in the quickest way possible. Thats not to say its not edible or any worse than a lot of other places in the lakes, but it seems to take the edge off the place. So take a picnic and a blanket a find quiet spot in the gardens and you'll have a good day

The view from here is stunning, I would hazard a guess that sitting outside on the Terrace on a nice day is lovely. It wasn't a nice day though so we sat inside looking out of the window. The food was nice, the coffee nicer and the cake beautiful. Very relaxed, friendly staff and nice clean premises.

Looks good and certainly the views are excellent but the food (main reason for going) was a let down.It's counter order here and given the price of a main meal (£12 plus) this is a bit off. I presume the majority of their clients are tea and a cake?Ordered the burger. Service was good with only a short wait. I was enjoying the burger (salad and lovely chips) but when halfway through discovered a lump the consistency of rubber!!Cut it away and when reported to the manager I was offered a replacement or refund so they dealt with it well. Another colleague also suffered the the same in their burger. Don't get me wrong, it was a nice burger but would not rate it as a £10 burger.COULD have been great but prices and the burger itself were a let down.

The cafe is in an old house with partial views of the lake. Reasonable cup of tea, but the sandwiches and cakes are a bit pricey. There is inside and outside seating which is a bonus if the weather is good as it was when we visited.

We visited here both mornings of our trip for breakfast as it was within easy walking distance of the hotel we were staying at (and was a cheaper option than the £10 per head there!). Nothing fancy, but decent enough coffee and a bacon/sausage butty. Perfect for fuelling up before a busy day and there's plenty of other activities on the site worth checking out. For those complaining about the prices, I think you need a reality check on how much things cost in an area of tourism with a captive market!

We visited as a family on Saturday. The place was busy but not overly crowded. Wheelchair access is superb with excellent toiling facilities.The menu has a little bit of everything for everyone. Seating both inside and out is well spaced out and easily accessed in a wheelchair.My 15 year old son and his girlfriend had a seat outside whist we ate indoors. Feeling safe and secure in the area is a really relaxing feeling.Friendly staff, well prepared food, Paninies on this occasion, and the hot chocolate was amazing according to Ben ad Amy.

Expensive expensive all round , nice setting in old house but like everything these days not a cheap option for lunch a sandwich was £3.30 x4 plus drinks and 2 crisps just over £25

The cafe is very cute. It has many options for what one may want to eat. Their sandwiches and ice cream that I had were very good. The workers are very friendly and the service is fast. The cafe itself is very cute and in a great location.

Huge place, loads of room. Ate in the restaurant, good food, hot and fresh. Not bad prices. Good views, and lots going on. Very child friendly.

2 kids had the packed lunch option the other had a jacket potato. Husband had a toasty and i had the roasted vegetable salad. My salad was nice and it was nice to have the option of something different to what is usually on menus for vegetarians. Unfortunately the rest was of average quality which wouldnt have been a problem if it was of average price but it is very expensive. Tiny slices of cake/shortbread/flap jack were nearly £3 each double what they are worth in my opinion.

Properly good coffee if like it strong. Nice icecreams and cakes. Good choice of pre packed ssndwiches. Staff friendly and professional. Terrace stunning...a few wasps about inevitably. If indoors then interesting photos of the house in its prvious life.

I have visited Brockhole a couple of times now but this is the first time I have used the terrace Cafe.I visited with my mam and my two children. After having a look at the huge menu on the wall which in fairness didn't have a lot of choice for the likes of myself who has many food intolerances and allergies ..my mam and I decided on a drink but we would feed my children. Who are 9 and 13 so not the smallest of appetites.We refused to pay almost £5 for HALF a jacket potato! A child CAN eat a full potato and they are usually only £5 in other cafes....not the most expensive choice Usually! We decided on a child's pick and mix bag for my daughter (9) and she quite happily picked her 5 items. I don't have a complaint with the 5 items (I work in Debenhams cafe and we do the same) however the choice she had was poor... And poorly signed. We weren't sure if the fruit pots or yoghurt were part of it... We weren't sure if she could have crackers And cheese Or cheese Or crackers!!! Where were the crisps on offer... So for almost £5 my daughter had HALF a sandwich (which is the most annoying part...hadn't realised this until she had quickly eaten it) an apple...a tiny piece of cheese, a cheap carton and a small chocolate biscuit. So it shouldn't have cost me half that price!!!! Disgusting! The next thing that annoyed me was the fact that I checked my receipt which for a tea, a coffee and my children's sandwiches cost me £16.... I discovered I had been charged EXTRA FOR SOYA MILK!I had asked for a decaf (no decaf left) soya latte.... Which I got. Was OK... However why was I charged to have soya milk? Why was I penalised for having an allergy??? It is shown as an extra on the menu... I did not ask for it as an extra I asked for it as my main milk since I can't digest lactose!!! Why should I or any other of your customers be charged extra for this?!!!! I could not eat in your cafe as I could not see the gluten free options.. Or dairy free options... There should be more choice for those with allergies. So my mother felt like she could not eat because I wasn't eating.Will come back to Brockhole but won't be visiting your cafe again until you make massive changes!

Brockhole, as an attraction, and a family day out is a great place to visit, and one I would thoroughly recommend, however yet again the cafe experience was very poor. Would be it be so hard to get in 1-2 extra staff in the cafe? And maybe get stocked up ready for a busy day? No one wants to queue for ages, watch the staff look uncomfortable and clearly under pressure, having constant run-ins with customers over delays and food running out, the fridges were half empty with little choice of food except cakes and crisps for a kids lunch, or face 20-30 minutes wait for food, all followed by sitting at dirty tables with leftover food all under and around them. Here's a little tip, it's summer holidays now, you might be busy, please get some more staff in. What an absolute shame the cafe experience didn't match the rest of the attraction, again.

I had stopped off at Brockhole as part of a boat journey on Windermere and wanted a quick coffee and a bite to eat. I have been here before and I think the standard has improved as the service was quicker than I remember, the staff were friendly and the coffee and scone I had were fair value for money

Set in the old house on the site, the café had a good selection of adults food which was expensive but I'm getting used to the prices in the area now! However the kids meal was awful! You could choose a sandwich plus 4 other items. However the items were so limited there was no "choice" about it!! They could do so much more here!! The terrace was lovely to sit out on, and inside had historic photos of the occupants of this house. The staff were too busy moving onto the next customer though to give you their full attention, and it wasn't actually that busy.

We arrived by boat so free entry lots to do we had a sunny day so perfect. We arrived lunch time so most of treetop activities were full but could pre book. Our 10 yr old did the climbing wall followed by a huge zip wire staff lovely patient and helpful. Nice cafe lots of seating , good for dogs kept on lead. Lots of space for picnics will definitely go again

We only had drinks here as we eaten somewhere else earlier in day. Great atmosphere and attentive staff. Might go back and try the food next time

The Patio is a great place to sit and drink your morning coffee. We went there out of season and during term time so there weren't hoards of kids running about. The cafe was quite basic offering the usual paninis and stuff - unimaginative and pricey (especially for a family of 4 or more). The walk around the grounds and along the Lake edge was good and accessible for prams and wheelchairs. Although the attraction is free there are car parking fees that can work out expensive for a couple of hours visit. Usual gift shop offering the usual trinkets.

I have been here many times over the years and never have been disappointed,you have plenty of outside space to eat, as well as lots of space inside,the food is very good,no matter what you have,prices are slightly over but it's what you would expect

Good choice of food at reasonable prices.Great views over Lake Windermere from the terrace.There was a wedding taking place when we were there, can't think of a better venue.

Very spacious which is good if you have a big family. Nice to have some table space and good that the dog was welcome inside. Food was average and very expensive. Only had snack lunchtime sandwiches and found it cost more for this than our large hot evening meals in near by pubs/restaurants. Will probably take a picnic next time.

We stopped here for morning teaExcellent views. Good coffee and nice scones and traybakes. Worth stopping in the cafe if you are at Brockhole.

I would just recommend coming here if you are doing activities in the area. The place was really cleanand cute. The food wasn't anything special but it was good.

We first visited late afternoon on a very busy sunny day. There was only a few sandwiches left (to be expected really) and none of the kids sandwiches left at all. But we took what was available just as we were in a hurry and didn't want to wait for hot food. The sandwiches were all delicious and we were pleasantly surprised! Reasonably priced and very filling. The next morning we stopped by for breakfast and it was even better. We then saw how well stocked the readymade section is before an afternoon of visitors. We just ordered hot filled rolls and slightly winced at the price before ordering but they were definitely worth it. Quality bacon, tasty sausages and soft toasted rolls! My fussy 4 year old daughter who normally won't eat any sort of roll took a bite and stole her brothers it was that good!

We first visited the cafe here a couple of years ago and had a lovely lunch (my husband still talks about how nice his lamb burger was!) so we headed there again on 1 July. It was a very warm day and we went for lunch about 12.30pm.Plenty of seating on the terrace and to the side so you can watch the tree ropes. Ordered a chicken burger and a panini. Served in good time by a friendly member of staff. Lovely chicken burger. Fresh chicken breast loaded with bacon and cheese. Panini was nice too. Lovely fresh side salad and crisp chips. Great selection of Bottle Green drinks too (try the lemon and mint!).Very reasonably priced for the Lake District. Less than £24 for a drink each, burger, panini and chips. Very tempting selection of cakes and tray bakes too. Surprised to read negative reviews as we actually went there specifically to go to the cafe because it's so lovely!Great view too of Windermere. We'll definitively return.

Went for dinner over the bank holiday weekend, this place needs a good looking at, it was dirty, staff were just wondering round with blank faces ( there were a couple of exceptions) and more inportantly the food was terrible. The setting is stunning and in this day and age the service and quality just isn't acceptable.Then to top it off, I bought some ice creams and the serving counter is at the beginning of the queue for food so by the time I got to paying for them I had finished mine and the kids were just melting everywhere.

Very average, soup etc but nothing special, reliant on people being there for activities and having to eat

We visited Brockhole just for a relaxed day out and to get some fresh air. We are locals and have been here before. At about half past 2 (so not even peak lunch time) we decided to get a bite to eat at the Terrace cafe. We ordered 4 BBQ Chicken and bacon paninis at almost 5 pounds each and were promptly told there was a bit of a wait on food, but they weren't sure on how long. We ordered anyway as we thought 4 sandwiches wouldn't take long. For any visitors be prepared to have a struggle on finding tables! It wasn't particularly busy but all of the tables had seemed to have been moved by other customers and chairs taken from tables and not put back by the staff so there seemed to be plenty of tables but no chairs to sit on! Eventually we found a table and had some drinks to keep us going until the food arrived. 45 minutes later... A poor young man who was obviously run off his feet and the only person serving food approached the table (after first going to the wrong one) with our food. He then brought us an extra one mistakenly - the mistake of the kitchen not him. The panini was less than average.. plenty of chicken, basically no bacon and no flavour at all never mind BBQ. The small salad on the side had more flavour. For the price you would expect better. I have a feeling they may have had some absences on the staff front, but even so! At least make sure your staff know table numbers! Also, having the chairs fixed to the floor could help some with the seating problems. The wait for a few paninis and at that price each was ridiculous. We left as quickly as we could after eating them. I would think twice before coming back.

Just been up to Brockholes to get a little fresh air on Christmas Eve and check out the latest improvements to the site. Sadly they don’t extend to the café and its staff.Firstly – the signing is confusing to actually get into the café, with lots of signs from all directions around the park pointing you in the right direction but nothing when you reach the front of the house facing the lake. What a shambles and very frustrating when you have an elderly relative in tow. All it would take is some signs or boards saying ‘Entrance this way’ with an arrow. Finally found our way in and regretted the effort it had taken. I realise it was Christmas Eve and the staff were probably only interested in heading home – but it shouldn’t be so obvious to their customers that they could not care less about providing a service. Pointed out to staff the signage issues outside – they couldn’t care less. ‘Perhaps you could mention it to your manager?’ I asked. Barely a grunt in reply, which set the tone for their service. I’ve been in crematoriums with a more cheery atmosphere and a warmer welcome!Ordered 3 hot chocolates and selected 3 small cakes with barely any change out of £15.00. Asked for 2 of the hot chocolates with all of the extras – and for £1.20 extra a piece what we got was a handful of tiny marshmellows, a chocolate flake, half a cup of sprayed cream, and only half a cup of actual hot chocolate. So you pay more and actually get less!Nice line in rip-off parking too! Minimum fee - £3.00 which is fine if you plan to spend the day there, or even half a day. But we couldn’t wait to get away.

This Visitors Centre is great but the cafe a bit limited- homemade soup was lovely but kids' meals were the usual list if 'with chips' and the panini my husband ordered had no garnish of any sort ( a bit of salad would have been good). I asked for some fresh bread as I'd been given quite a dry end piece and the waiter shrugged and said 'yeah'- it was like talking to my own son when in a surly mood- mind you, it gave the people at the next table a good laugh! He was the exception though- everyone else was lovely so I assume he was having a bad day!

Great value and stunning views well worth a visit if you are in the area - lots of activities for kids and adults - you can catch ferries from the jetty or wander the lovely garden walks

We got off the Lake Windermere cruise here not knowing what to expect and after quite a walk from the boat landing found ourselves in a family oriented outdoor activity area. trip wires, pond dipping and general kiddy fun in the outdoors ... this cafe venue is geared to that audience which is fair enough. The gardens though are lovely and there are some interesting old photos of the House in its heyday. The café has outdoor seating some of it with a view down to the lake edge but none too scenic. The internal seating area is pretty vast and noisily functional and family appropriate. The servery area is busy and not very well laid out and food again family focused and basic.

We sat outside on the terrace with wonderful views. We had to clear our own table before we could sit down and quite a few tables were full of dirty dishes. That aside, the cakes were reasonably priced and delicious. It cost just under £10 for two ice creams, two cakes and coffee for two which I thought was reasonable. Staff were helpful and friendly. Jugs of water were freely available and the cooked food looked delicious.

Great cafe lovely food and cakes with fantastic views of the lake especially if you sit outside. Loved how they did my cup of tea with fresh leaves!!

We visited twice as had time to kill in between activities and weather was very wet, younger girls were lovely, older lady's were grumpy, bossy and lacking in customer service skills......food was nice, a little expensive, but ok, think more could be done and only thing I can fault , activities were excellent worth every penny !

Ate in the cafe after completing our Tree Top Trek, hubby ordered Lakeland burger, which he said was nice but had a bit of a strange texture, I had the soup - lovely and huge bowl full and daughter a sandwich and various bits and bobs to accompany it - she wanted the child's lunch box deal but wanted a tuna sandwich (choices were ham or cheese) and very helpful lady offered to make her one after seeing her select a full size one (she declined thinking she could manage it all, but she didn't!) Although busy we managed to get a table with no problem and didn't wait too long for our food.Anyone who has done the Tree Top Trek receives a 10% discount so keep your wristband as we weren't told about this before going into the cafe! fortunately still had them on when we saw signs at the till. Lots of lovely cakes etc so nice for a coffee stop too if you don't want a full meal.

a lovely relaxing walk to the main house........ maybe slightly overpiced for the food drink offerings; but still worth it for the 'chillax' spent on the terrace. even though you could hear the sounds of the play area it didnt spoil the calmness of the area.we didnt use the 'play' area - but the zipwires looked amazing!

Besides the Terrace Cafe, Brockhole in itself is a truly beautiful place to visit and it is free entrance Brockhole boast a grand day out for all the family there is a lovely walk down to the lake, on the walk down you pass a lot of strange carvings with wordings carved on them which you have to work out, there is croquet and archery, a park as well as indoor activity and displays, the gardens are beautiful with plenty of colourful flowers an orangey and the Terrace Cafe with indoor as well as outdoor seating worth a visit just for the views across Lake Windermere a really good place to take the family, also there are picnic areas dotted around so you can take your own food and drink and quite a large car park.

I stopped here for lunch with my toddler and baby whilst my husband was swimming in Lake Windermere. The cafe was clean and the staff friendly.There was a decent range of food both for me and the toddler. This was freshly cooked and good quality. There are also jugs of cold water provided free, which was a nice touch.The prices are on the high side but no worse than any other small local tourist trap.

It was a very interesting place to visit with most interesting exhibit about the lake district. We also enjoyed the lunch and gift shop.

Visited for lunch and a walk around the beautiful grounds the visitors centre and shop were both interesting and well maintained

Called for sandwich and a cuppa. Was nice but thought it was over priced for the size of the sandwich. Would not return

The cafe is positioned well with beautiful views over the lake. There is plenty of seating and the cafe prices were not extortionate.The teas are served in cafetieres, our breakfast tea was presented nicely with loose leaves but the earl grey was simply a tea bag inside the cafetiere. I returned this asking for loose leaf and was told they only had it in twinings bags. Once I pointed to the jars on show the assistant then opened a new packet of loose tea and gave me the replacement (without any apology).

Lovely coffee and nice atmosphere. Some nice giffts in the shop and an interesting exhibition centre

We took a river cruise up lake Windermere from Bowness and stopped of at Brockhole visitor centre. There were lots of adventurous activities for both adults and children alike. The less adventurous could walk around the gardens and have a game of crazy golf. We had our lunch before rejoining the river cruise up to Ambleside. The cafe was good and a good selection of meals/snacks to keep us going for the rest of the day. There is also a good sized gift shop.

Popped into the cafe for a couple of takeaway coffees while we had a stroll round the grounds. Ordered 2 takeaway coffees from the woman on the til who took our money and directed us to the end of the counter where we would receive our drinks. Stood there for a good 5 minutes before 2 other members of staff appeared and proceeded to have a conversation with each other about who was supposed to be preparing the drinks. When one finally decided to make them the people who were behind us in the queue got their drinks first!! When ours finally arrived they were in cups and I had to explain I asked for takeaway coffees, to which I got a dirty look and a huff as they were swiftly taken away from under my nose. At this point, several other young members of staff appeared from out of the woodwork and stood about looking rather helpless and apathetic. When we finally got our coffees they were so hot they nearly peeled the skin off the inside of mouth. All that waiting about for scalded milk! The cafe was practically empty so lord knows what the situation would be had they been busy. Customer service really needs to be worked on and maybe hire a few members of staff that know what they are doing.

We used to like to call into Brockhole Visitor Centre for a walk and look forward to coffee/cake - but we noticed the last 12 months the quality of food and service does seem to have deteriorated - it is not a cafe we would be excited to visit anymore. There are lovely view over the grounds from parts of the cafe and it is nice to sit outside on the terrace. Note now that as like many places in Cumbria you now have to pay to park to go into grounds or just the cafe/shop