Delivery
Pickup
Outdoor
The best restaurants serving British food in City of London, Westminster London
925 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
19920 Opinions in 2 websites
Just wanted to show our huge gratitude to tonight’s manager Jose who saved our evening following the discovery that I had not fully completed the booking process of my voucher from Buyagift!! Jose kindly sorted this out using the voucher code and pin which I’d thankfully brought with me and we were then swiftly seated to enjoy our sumptuous 3 course meal with a seasonal cocktail. Throughout our meal, Jose checked in on us, infact we watched him providing attentive service throughout the restaurant. Gratitude also to our waitress Amanda who was very friendly and cheerful despite us beginning our dining experience at nearly 10pm!! So lovely to dine in such a welcoming restaurant, thank you very much and we hope to visit again soon!!
2404 Opinions in 2 websites
The food was good but the service left a lot to be desired. Took a long time to come and take our orders. Stood at the till for ages. I have a blue light card and showed the man at the till he said I needed to have my ID badge with me which I did not know about and my friend who’s had her blue card for ages has never been asked for her ID before. I explained was new and I could show my bank card which has same name as on blue light card but they said no had to be my badge. Would have been nice to know this before as it’s not stated anywhere. Food was ready I could see it but only one person serving food and some other members of staff walking round. It was very busy but still they could have had more people helping with serving so that food got out quicker and not left sat on the serving shelf for ages. Didn’t get served together so I had to eat my food in front of my friends and their children on my own while they waited for their food. This was even though we ordered at the same time. My friends made me eat it or would have gone cold as I wanted to wait. Very busy and noisy. I’m use to hearing the usual nandos Spanish music but couldn’t even hear it as people where so loud.
696 Opinions in 2 websites
646 Opinions in 4 websites
Very disappointed in the whole experience. Went here for my son’s 21st birthday celebration for the beauty and the beast afternoon tea. You get one finger sandwich, a mini croissant sandwich and two minuscule open sandwiches. They do not replenish the sandwiches or cakes or the tea. We were still hungry after the sandwiches as they are no to everyone’s taste. Had afternoon tea at the ritz and really enjoyed it. They replenish and give you a selection which you can at least pick from and enjoy. Not worth the money. Go to the Ritz instead.
70 Opinions in 3 websites
We came to this place for the first time and were very nicely surprised as the service and the food was great. The restaurant is very clean, specious and bright. Our food was very tasty, served with such a good presentation, and very enjoyable. The atmosphere was great too. We had a fantastic time. Thank you.
37 Opinions in 2 websites
Great location to meet and discuss business with a good beer Location is prime very accessible and they have a great selection.
5223 Opinions in 6 websites
The Waterway offered fantastic food, really good service, and even better management. I really recommend their steaks as it really was one of the best I had. The location was very welcoming, clean and elegant. On top of all of the above, what impressed me the most it was how management was able to handle an uncomfortable situation: During our lunch a mishap happened, and one of our personal items was damaged. Nonetheless, with extreme professionalism, the general manager Antonio, put effort in trying to remedy the situation, and proposed a satisfactory solution. I really recommend this place for its food, location and most importantly to the attention they give to its clients. An attention that I have never found anywhere else.