Dean Street Townhouse Hotel & Dining Room in City of London, Westminster

Fabulous breakfast, with possibly the best bacon sandwich in London. Service is outstanding. Very highly recommended.

Came here for lunch at the weekend. They have a brunch menu but we ate a la carte. Lovely cured salmon to start as well as the crab on toast. The rib eye was huge and wonderful as well as the cheese burger.

Cameron that was working there up until 7th April 2024 on the bar has to be one of the most amazing individuals I've come across. Amazing customer service, a wonderful soul and a gem for the establishment. I truly wish her the very best, a warm welcome and a truly amazing person, especially on my first visit. Blessings and light. Frank

Well, It took me a while to revisit this Soho House establishment, one that I used to visit regularly from its inception and I was looking forward to Brunch with my Mother and friends. Always an elegant interior and seemingly on-the-ball staff which sadly turned out to be a kind of deception. I arrived with my partner first (a booked table) and discovered 15 mins later that one of our guests had been seated (by reception) elsewhere. Agog, we put this behind us but worse was yet to come with the service. I must say that our waitress did a marvelous Mrs Danvers (Daphne du Maurier-Rebecca) impersonation. Every attempt she made to smile turned into a grimace and I was reassured by the 5 other guests that I was not imagining it. The food: Brunch. Scrambled eggs were so 'scrambled' they seemed to occupy different areas of the plate. The bacon was like leather, the fried eggs devoid of a runny yoke. Tattie Scones were worthy of a new kind of rubber with a Lorne sausage (described by our Mrs Danvers as a 'skinless sausage') that could injure someone if thrown, with ease. The toast, over toasted and like the other faulty servings, lazilly prepped. The poached eggs were good and I heard the sausages were decent also. My coffee was warm just above cold and was kindly replaced by a slightly frustrated, but friendly, Manager. Honestly, I have had much better food at Bruno's, The Regency, Pellicci's or any other greasy spoon you care to mention which is some kind of embarrassment to DST. I'm sure (hoping) that if I revisit the place it might not be so bad and perhaps it was that it was so quiet when I attended that the staff and the chef (most culpable) did not care. £20 Service Charge, which I should have questioned but didn't. It was my Birthday and I made the wrong decision. Was sad, but hey.

A great spot for drinks and dinner. The vibe was amazing, and the location couldn't be better. I particularly enjoyed the delicious cocktails. However, the service wasn't up to par even though the place wasn't too busy.

Had a lovely afternoon tea here. Warm and quaint English ambience with a nice roaring log fire. The food was delicious and well-presented, and the service was fantastic. Toilets were clean, well-stocked and decor was superb. Loved it, would 10/10 recommend!

This restaurant provided the worst service, if I could give zero stars I would. Right after I set down a server poured water over my whole dress and walked away without apologizing or helping me in any way. I tried to dry off some of the water but ended up having to sit on a wet chair in a drenched dress. Again, no apology. We complained to the team but no response. The server then came back being really aggressive and shouting at me that no one else would come serve us tonight and that it was my own fault as I had the menu on the glass, „he saw what happened“. I hadn’t even touched the menu, also if you saw that, why didn’t you move the menu? I let him know that his is incredible unprofessional to blame me as the customer and to yell at me aggressively without apologizing honestly. He continued to blame me by saying he saw what happened. It was shocking. When we tried to speak to the manager again, we only got offered that the service charge would be removed. What a joke. Don’t go here if you can avoid it, a street vendor will treat you better than this place. I’m horrified. Mistakes happen but to blame a customer for your own mistake is the lowest of low.

Really great atmosphere. Like stepping back in time. Hemingway could've been sitting at the bar a few stools down. Plump oysters and good beer. Great service. An all round great food/drink experience that is rare in London these days.

Amazing attentive service ... oysters were delicious served with a small sourdough loaf. No rushing just an amazingly chilled afternoon ambience at the bar before a show .. 100% recommended

Reliably great service and food for client breakfasts

Intensely rude and abrasive door man

We had brunch here on a monday. It was very calm and quiet. Service is great and fast. We loved the menu and both of the plates we got. Plus, the pink grapefruit was delicious as a breakfast side. I would come back here for another meal or brunch!

Rooms are quite dated, and I don’t think I’ve ever stayed at a hotel with thinner walls in my entire life. I could hear the guy in the room next to me snoring and giggling away at the TV. My room also had a leak as the room above mine left something running. Tips - ask for a room on the upper floor, bring ear plugs. Overall the rest of the common spaces and area are quite nice.

A solid 4/5. Shame they can’t pick and choose the clientele, as they had a rough scouse bint sat outside, who was far too obnoxious even for her own friends.

Absolutely proper disappointing. The afternoon tea was bland and muted. Not a single pastry of note. Paid 37 pounds for mediocre selections of 3 dreary cakes, 3 rock-like sandwiches and some dry scones. No amount of english breakfast can hydrate myself from eating sand. Will never visit again for their tea - completely shammed.

I frequently dine/drinks at Dean Street. Our server George Pugh is so lovely and we enjoyed our dining experience so much more! Many thanks to George.

Always good food and excellent service.

Delicious roast beef and fabulous staff and ambience

Very disappointing Tea experience. Even though we had a reservation booked well in advance, they sat us in the absolute worst table in the place. The seats were so low it was like sitting on the floor. But the worst part was it was right next to a private room that was having a kids birthday party. It was very loud and chaotic. Kids and parents constantly coming and going. Ruined the vibe.

Beautiful surroundings. Spacious yet cosy. Attentive and friendly team. Lovely food and drink.

Reliable restaurant and accommodating staff. Love the chicken salad, & it’s surprisingly good for babies

Always a cosy treat to visit but the service can be hit and miss during a meal.

Very disappointing Tea experience. Even though we had a reservation booked well in advance, they sat us in the absolute worst table in the place. The seats were so low it was like sitting on the floor. But the worst part was it was right next to a private room that was having a kids birthday party. It was very loud and chaotic. Kids and parents constantly coming and going. They sang Happy Birthday THREE times. Ruined the vibe.

Excellent meal, lovely setting and wonderful staff.

Looks great but tables are very close together and there’s a lot of ambient noise. The food is good but don’t expect much more than what you could make at home. The service was great and the staff lovely. Value for money given its central London probably about 3.5-4 out of 5

Very clean, beautiful bedroom large bedroom. Will definitely stay again. Friendly and professional staff.

Warm welcome upon arrival, buzzy atmosphere throughout. Food and service great, had a fab Sunday!

Bellissimo ristorante. Buon cibo. Un po’ rumoroso.

Great atmosphere and friendly, attentive staff - just perfect!

Very nice and exclusive place. Good dishes and cocktails. The mac & cheese is recommended

Excellent location for a working lunch. Would recommend everything apart from the Roast Chicken... they never seem to get that right

Lovely calm environment. Perfect for breakfast meeting.

Dean Street Townhouse has a good "vibe" and service is very attentive but the quality of the food and portion size for the priced charge is just about fair. I had the monkfish and prawn curry and the portion was on the small size (mainly sauce) and cold, for £26 I'd expect more. Definitely other spots in Soho I'll be visiting before returning here.

Always a good experience at DST. Service and ambience, great.

Love the all day breakfast in the comfy chairs. Great toast, black pudding, eggs, sausages, tomatoes. One of my favourite experiences in London. Laid back luxury.

I had the best fish and chips ever. Everything was of great quality. Outstanding service, spectacular cutlery , dinnerware etc. Fabulous decoration. Quite expensive, but will definitely come back (for the fish and chips...)

Lovely atmosphere, service and food. Never disappoints! Great location in Soho too! Even just to have a cocktail at the bar is special!

Excellent food and the services was great. Each member of the team was warm and efficient. Great team. Would recommend.

Great place to eat, lovely atmosphere. Service was also very good. I would definitely recommend.

As always a fantastic experience! Great service, food and wine…had a 4 hour lunch so can’t complain! Thanks to the team we had a great afternoon

Great feel about the place..a very eclectic mixture of customers. Generally buzzing.

An amazing experience with really good food and service.

Great service. Every team member we interacted with was warm and present and friendly. Super impressed. Food was great - best burger I've had in London in years.

2nd visit in a week as the first was so good. The second time didn't disappoint either. Will definalety return.

I felt sorry for the staff, seemed run off their feet and wine never turned up, multiple times to ask for things, waiter was very friendly however. Food average. Won’t be returning to this old favourite, sadly.

Delicious and reasonably priced afternoon tea. Well-made sandwiches and scones with real cream and jam.

The service is very stretched and this can be frustrating.

Excellent dinner, really great service. We both had salads which were delicious. Saw the steak heading to another table, which looked amazing so will definitely be coming back to try that!

Loved the restaurant, food and service were very good, and they were very accommodating to dietary restrictions too. Sticky toffee pudding is great! Worst thing is using Open Table system for reservations because every time you confirm or make a reservation, you have to go through to confirm the choices for privacy. Open Table needs to improve its antiquated technology - repeat customers should have make those choices ONCE and then it should be stored in their accounts. Open Table has other information on their customers stored in their system, why cannot this be stored also ?

Menu simple and varied options to cater for all tastes and preferences. Fantastic service by the young man who was our waiter. Very knowledgeable, efficient and pleasant to deal with. Lovely staff at the bar too.

My burger was overcooked and the bun was really soggy.

i sat down at my table at 19:05 ordered by 19:10 watched a couple walk in and sit around 19:15 maybe even later. i order a appetizer and a drink and was planning on ordering my entree after i get my appetizer. 30 minutes goes by and the same couple i watched sit down just received their food. my waiter comes back to my table and asks me if im ready to order i said im waiting for the appetizer first he said okay . some more time goes by and i asked my waiter hey do you know how long ? he said “ how long for what “ i said for my food he said hold on and went to go ask kitchen and came back saying it was going to be 10 more minutes and asked if thats alright i said sure by this time the couple that i watched sit down was done eating . my appetizer was nothing complicated, two scallops on the plate with a little veggies and crumbs on top . scallops werent even cooked pretty sure it was a safe to eat raw scallop situation which took me by complete surprise when it took over 50 minutes to come. the experience at this restaurant almost completely ruined my first day in london luckily when i left i saw a red telephone booth and that brightened up my mood . the guy host working that night was very friendly and welcoming. but as someone from nyc one of THE most busiest cities in the world it should never take 50 minutes for two raw scallops on a plate . such a disappointment and waste of time

Had an excellent time - definitely recommend

Great place for breakfast. Decent food, nice breakfast, but the atmosphere and service make up for anything else. It feels old school and charming. Our waiters were attentive and although we waited too long for the food at a busy time, they came back to us and kept us informed. We’d definitely visit again.

Excellent time at the restaurant! Enough to make our French cooks blush Well done !

Amazing cocktails from Guido Had champagne and then cocktails from Guido - he made "off menu" drinks for us (Appletinis) which we're the best ever! Super friendly and brilliant service.

FAB-U-LOUS! Firstly very attentive and friendly staff. Ola on reception was fantastic at looking after us and securing us a nice quiet table - Thank you, Ola. The bartender (blonde normally works as a waiter) nothing was too much bother for him either. The Maitre'd, a lovely Greek chap, Super friendly and attentive with a good sense of fun. The food was great and tasted wonderful. The attentiveness of the staff really made the dining experience first-class. Would definitely recommend and return. You may think this type of venue is expensive, but it is not, I had fish and chips for £20.00 - comparable to other London venues, but the ambiance and the staff make this a truly lovely experience Thank you all

The food is amazing, quite traditional, but very tasty. Price is good and portion sizes excellent. Its has a lovely atmosphere. The waiter was lovely

I had the salmon which was great, my son had the rib eye which was superb, and the drinks also great. An abundance of attentive staff.

Table close to the service area and a little cold. Food nice but menu quite limited

Very busy and quite noisy (Saturday night) but food came out tasty and hot and service was fantastic. The waiter( young guy with an Italian ( I think) accent was great.’c cheerful, smiling

Hi this is the second time while visiting London center we have eaten at the townhouse it simply super. As we had eaten here before chose it for my birthday 🎉. Waiter was excellent food brilliant relaxing enjoyable night out. Perfect for a romantic dinner or for meeting friends for dinner. Excellent food and drink choices good for a night out. Really enjoyed complimentary chocolates lovely touch and would thoroughly recommend dark chocolate with salted caramel Devine truffles.

Hotel: loudest ever. We were woken every morning at 5:00 by shockingly loud deliveries, rubbish collection, more. We are both exhausted after a few nights here. And the restaurant failed to impress, mainly service failures, including drinks dropped on guests by waiters . . . and the restaurant didn't even take anything off the bill! The hotel did dry clean the outfit, however. Angelina at the hotel desk is lovely.

We celebrated my mother’s birthday with an afternoon tea. They gave us a lovely table by the fire and could not have been kinder or more welcoming. It made my mother feel so special. The tea was lovely too!

The only thing I would say is that everything is amazing But the service could be better

Lovely ambience and staff were kind and efficient. Was surprised that the £28 advertised for afternoon tea became £42 each with a house glass of wine and VAT. Food was nice enough, but it’s the building, ambience and service which stood out.

Have always enjoyed my meals here but something was just off for tea this time. We all (3) had full champagne tea but one person has dietary restrictions (clearly stated on menus to inform server and they will try to adjust). The manager came over and said there was nothing they could do - no chef was on duty and the food was set as is. I somewhat understand that it is what it is but some adjustments to the sandwiches could’ve been made.

Excellent atmosphere, and some fantastic food on the menu mate it so hard to choose. The steak tartare, chicken and mushroom pie, and rice pudding were all excellent! Special mentions for their Negroni cocktail, as strong as it should be.

Got to love DST. Such a great venue, night or day. Ambience is fantastic, great buzz.

Great service and perfect atmosphere. Perfect for breakfast meeting.

We were asked if we had any allergies which we haven’t and I recommended something on the menu that I had the previous month, prawn curry monkfish with rice that is what it says on the menu but the rice came with peas so they had to be picked out annoyingly as there wasn’t rice without peas. If you do not like peas you wouldn’t choose them on the menu, the prawn and monkfish curry was ok but not great. Everything else fabulous.

We wasn't sure what to expect. Coats were taken when arrived and taken to our table. We loved the ambience of the place. The waiter was very helpful, chatty and attentive. We only ordered two courses. To start warm bread arrived. The dover sole was filleted by the waiter. The overall meal was delicious.

Great ambience for afternoon tea. Attentive wait staff, delicious food.

Everything was lovely but I would change the recipe for the roast potatoes. They felt air fried and were quite dry and tasteless. The rest of the dinner was perfect but these let it down especially when they are the favourite part of a roast

Great ambiance and interior. Sunday evening dining so relatively quiet. Slow service to start but waiters very attentive once orders placed. One meal was late/missed from order? Last minute additional diner accommodated. Overall a very nice evening.

My second trip here. Staff not at all enthusiastic nor do they appear interested or motivated. Food good but not a good value. Strongest asset is decor and location.

Amazing roast as always. Food came very quickly and service was great.

Excellent everything, great place to eat especially for a romantic night out.

We tried out the afternoon tea and it was fantastic - would 100% recommend!

Excellent meal in the Townhouse. Great atmosphere and service. Perfect for pre theatre dinner. The fish pie special was fantastic 😁

A second visit to the Dean Street Townhouse. It did not disappoint. Great location, food, service and ambience. We will be back

Junior was exceptional - best waiter of all time goat

This place is beautiful and super cozy. We had the afternoon tea and although the food was good, it was not great

Came for dinner for two after a show at Ronnie Scott’s. The restaurant is classy and well run with very good waiters. We had a couple of decent cocktails and a bottle of dry white to accompany some oysters followed by Dover sole grilled. We both found the food a bit uninspiring. The oysters were ok but not lip smacking how you expect them to be when you order the king of seafood. The Dover sole was poorly seasoned and rather dull. A shame as we both like the Townhouse and the venue deserves a better standard. But we enjoyed the evening and will return.

I absolutely LOVE this restaurant. It reminds me of the fun we had there some years ago when I was a young producer at the BBC living the dream. It is still as buzzy and atmospheric as ever and I loved bringing my triplet children here to celebrate their 23 rd birthday. They felt the buzz similarly and we were brilliantly looked after by the staff members who were kind, smiley, warm and fun. The menu is just what I like - the boys adored the Beef Wellington special, I loved the oysters and steak tartare,... there's something for everyone and it was delicious to boot! We feel very lucky to be able to do something like this for a birthday celebration - it was a treat of the highest order which I highly recommend.

We had an incredibly rude lady greet us as we came in. She was very dismissive and made us feel like she was better than us. This set the tone for the evening unfortunately. Gutted as I love coming here.

I had an exceptional dining experience at Dean St Townhouse! The ambiance was delightful, and the staff's attentiveness truly stood out. The pancake day special was a treat. The twice-baked soufflé was a perfect balance of creamy and airy, while the duck leg with lentils showcased a rich, savory blend. The side of mash was impeccable. My friend enjoyed the chicken, and we both left thoroughly satisfied. Highly recommend for a memorable evening!

Great service. Really friendly greeting upon arrival . Our waiter was very attentive and helpful. An overall great experience

Really disappointing We ordered small plates of starters and snacks and they were all completely tasteless. The only good thing was the chips! The potted shrimp tasted terrible and almost as if it were slightly old.

Regular here. Food reliably good. Service good. Price reasonable. Am a fan but on this occasion we were allocated the back room with ridiculously low stools. As my friends and I are no longer in the first flush being seated so low was frankly unacceptable. The charming maitre’d had apparently tried to help when he saw our antiquity but failed. Just get rid of them - no-one whatever their age should be so uncomfortable. If it’s an issue for you - check before you book.

Sono stato in questo locale per la seconda volta e, come al solito, ha soddisfatto tutte le mie aspettative! 👍

Consistently good food, always lively and fun atmosphere, the place itself is cosy and very comfortable, and the service is normally very good.

All the staff from when we walked in to the service were excellent, so attentive and genuinely interested in what we going to order and what our plans were for after dinner, lovely staff ! Delicious Sunday roast and lots of it ! Will be back again very soon , thank you to all the staff at Dean Street!

Brilliant experience, part of my birthday celebrations and it was lovely. Beautiful Sunday lunch and finished off with a happy Birthday plate and chocolates. Will definitely go again. Staff are lovely food is really good.

Always a great place to eat with good food and wine and excellent friendly staff.

there is an old Victoria Wood sketch called 'Two Soups', which is exactly what the waitress said as she brought our soups to the table. But we had to send them back as they were lukewarm. They were replaced with hot and steamy soups. I was a guest so didn't pay, but I hope the cost of the soups was taken off the bill. They should have been. Two of our party had fish and chips. Huge portion of haddock. But placing the battered haddock on top of mushy peas meant that part of the batter got soggy. The restaurant was as noisy as one would expect a crowded restaurant in London on a very busy Saturday night to be.

Service was exceptional, staff do an amazing job. I had mushroom risotto which was nice but portion was quite small for a main and nothing special.

A mixed experience! The food was great and a complex allergy was catered for without any fuss which was simply fantastic. However our waitress was genuinely dreadful. I understand it’s a hard job but she brought the wrong tea twice, didn’t bring extras of what we asked for, never apologised or checked on us and it felt like everything was just too much trouble for her. The food was nice, although the bread was very dry so had clearly been prepared long in advance. Chicken and tarragon sandwiches were absolutely outstanding though. And the parlour is a really lovely place to sit and enjoy an afternoon.

Really enjoyed Saturday brunch at this buzzy Soho restaurant. Great quality produce, brilliant customer service and good value too. Will definitely be back!

Had brunch which was good. A little finesse on the eggs Benedict would be better, a bit heavy on the sauce but perhaps that's what people want. Overall a good experience.