Dean Street Townhouse Hotel & Dining Room in City of London, Westminster

Good food but beware that if you order non-alcoholic drinks, you will be charged an additional service charge for this on top of the price of the non-alcoholic drink. To be clear - in addition to paying the service charge for my bill, there was a specific separate service charge listed below it for having a non-alcoholic drink.

Lunch with my son I travel from.lincolshire to meet him in London 9 times out of 10 we go to The Town House in Dean street...never disappoints

Gem of a find in Central London. Fabulous place for lunch with friends. Relaxed dining with attentive service. Met up with a friend for lunch and had a great window table. Menu isn't huge but offers enough of a selection - enjoyed a chilled glass of Moet followed by Monkfish Curry and Salmon for main course then cheese and biscuits. Service was impressive; lovely warm welcome on arrival - huge thanks to Matt who looked after our table - super efficient and friendly. We'll definitely return.

There’s nowhere like it in late evenings for a few drinks, beautiful dim lighting, cool background music, the general atmosphere and great friendly waiters. I like to bring new pals here, it’s always reliable to impress. You can even have food as late as 11pm. It’s never let me down as a lovely old haunt even though only a decade or so here it feels an integral part of Soho.

Thought it was amazing that the head chef came to talk to me about the sausages because of my allergies- 5 star for that alone!

Came here for afternoon tea. The quality and quantity of the food were excellent especially for the price in London, highly recommended. The surroundings are pretty lovely, nothing too extravagant but very reasonable for the area. Vibe was nice enough and it was just busy enough to be pleasant. The only thing that let it down was the service. It is usually the other way around but in this instance the person serving us seemed distracted or disinterested. Perhaps they were having a rough day. I am sure it was just an off day.

We went to dean street townhouse for drinks. The atmosphere is always great, the drinks were lovely. It was quite pricey, but I guess it’s to be expected in London and Soho. I also felt the staff weren’t the most friendly. Would otherwise recommend, as I’ve been there for dinner before and it was great, and the staff were very friendly and welcoming that time!

The hotel is fantastic. Rooms are beautiful. Service is top notch. Highly recommend.

We first went for the Kedgeree one morning as that’s a difficult meal to find - one of the best we have found. But, the menu looked good, and the surroundings very comfortable. The place is classic British comfort and menu. So, back for dinner, my wife had Sole, deboned by George, I had Monkfish curry. Both were excellent and a nice bottle of wine to go with it. Since then we have been back twice more, for breakfast and a Sunday roast. If you want to know what good British food and service is like - this is your spot.

came here for their afternoon high tea. portion was huge, my partner couldn’t finish the food. lemon meringue was my partner’s favourite item on the plate i loved the space they have and i think it was a perfect for an afternoon tea

Great experience. Staff was wonderful. Service was amazing Afternoon tea was well worth it. Definitely would return!

Excellent food but rather small portions. Service a bit haphazard until the manager came to assist.

Moody staff that add service on the bill when you are standing up and paying at the bar. Would mind but it was like you were doing them a favour.

Feels still like home from home. Coming back since more than twelve years and got never disappointed. Nice, isn't it?

Good menu . Great service . Lovely room . Great ambiance. Good wine list . Prices are reasonable.

friendly and accommodating service, lovely food and makes for a very convivial lunch spot with friends. Recommend asking a table at the front!

Chic venue with solid if uninspired food and uneven service. Great late-night spot and vibe.

Lovely meal with old friends. Great table at the back. Server was fantastic - didn't catch his name but great service. Looking forward to next visit.

Had a great meal with my business partner food and service was great

Great atmosphere with attentive service . The roast dinner was first class., just like Mum used to make.

A traditional royal tea in a quaint atmosphere. Enjoy the classical music, tea of choice, and variety of options. The cost and quality could not be matched

Lovely dinner, fantastic service, perfect atmosphere.

Fabulous food, service & ambience. Great for allergies. Will definitely return.

Outstanding seasonal British fare with impeccable service in a cozy setting

The staff were very attentive and polite and very conscientious to our food intolerances.

Exemplary. Lovely breakfast tea, granola, porridge and boiled eggs. Very efficient service and good value. Highly recommend if in central London and want an efficient, smart place for breakfast

Lunch today and my partner had small problem in that the salmon fillet, although cooked and tasty, was just warm. Yannis and his team offered a fresh fillet but she decided that it was tasty enough to stay with it. Yannis removed it from our final bill which was professional and accepted with a smile. My pork chop dish was top drawer along with our desserts (cheesecake and the chocolate and mandarin mousse). Just love it here whether breakfast, lunch or dinner. PS. The espresso martinis are superb. Cant wait to try the new recipe one soon.

My favourite place in Soho. Great food and lovely cosy atmosphere.

Fabulous place. Superb. A real favourite of mine. The staff are incredible.

Clean and welcoming, grapefruit juice was so fresh and breakfast (this was the half portion) was plentiful and very fresh. I love that restaurants encourage you to pick a smaller portion rather than have food waste. The Cowshed toiletries in the bathroom are wonderful too. The staff are polite and courteous. The only slight niggle was it was difficult to get attention to order and same issue when it came to paying. The staff are often congregating or setting tables which is something maybe they could improve on. Cannot wait to return 💕.

Really yummy English breakfast - my favorites are the grapefruit segments and the manx kippers

Awesome as always! Great food, drink, service and atmosphere! Only gripe is that service charge is now creeping to 13.5% which I don’t grudge paying but prefer to be able to make my own choice on what I want to pay!..

Great food with a great presentation and prompt courteous service.

Great food, wine and ambience. They really need to sort out sound proofing in here. Way too loud and we have to shout to hear each other across the table. Staff needs to communicate with each other about basic things like the fact that a table ordered a certain thing like a bottle of wine. When they don't do that. They don't refill glasses and forget you have a bottle sitting in an ice bucket somewhere. Should probably play music too

Lovely cosy vibe, great service. Delicious food in the main. Chicken salad wasn’t great. But the chips, veg burger and desserts were yum.

Visited here with a colleague for a business lunch today. My first time at this restaurant and it was great. Lovely starters and mains. All freshly cooked with quality ingredients, presented very nicely. Great service and good value for money. Would recommend.

Always loved the restaurant the past 10 years. Maybe tonight was an off night for waiter and kitchen. Pork chop was way overcooked. The pork fat pieces, drizzled in the delicious puree was so hard it almost broke my teeth every time I took a bite. Steak was also overcooked per client. Had other guest but at a business dinner everyone is too embarrassed to return the food and ask for an appropriate cooked dish. Admit will not return. Sad to say, but can’t return to restaurant for fear of being embarrassed again with friends and customers in poor food quality and lack of service attention. Hope others have better experience. Cheers.

Lovely breakfast at dean street! Natcha, Giannis and Roberta were super lovely and took great care of us! Roberta even gave me some amazing holiday advice for when I visit Albania next year - can’t wait for the next time I visit.

We went for breakfast after a late night out and stay in London. The menu was perfect for both of us, I just wanted plain eggs and toast which they had. I also wanted a fruit salad so we shared that. My husband had a full English. There was a good choice of smoothies and juices too. The service was good and the ambience was really nice. The restaurant is nicely laid out. It was £70 with service which is pricey for a breakfast but we had eggs, toast, full English, tea, 2 coffees and 2 juices and were in London.

Like going to a friends who is an excellent cook with great friendly service.

Great location for breakfast in London. Service was impeccable staff were very polite and very knowledgeable about the area. The food was served very quickly and was very tasty. The seating area was very clean as were the toilets and very classy and nostalgic. Would defiantly go again and maybe try the hotel out too.

Love the Townhouse for breakfast pleasant reception service and staff visit often when in London

Good option to have afternoon tea with your girlfriends and not break the bank. You do get what you pay for though food wise.

The food and service was fantastic. Very attentive staff . The problem is the seating arrangement. Tables are low with very low chairs. The 3 men in our group had their knees touching the under part of the table. It was most uncomfortable for them. They could barely get out of the seats. Their unbearable situation detracted from the experience. There were no other options available. They had to hang their legs out. Dean street should invest in a whole new table and chair arrangement. Some much higher tables with wingback chairs that sit higher off the ground.

It was an excellent experience from the moment we arrived. Greeted by very friendly waiter who changed our table to make access for my wife easier. Starters watercress soup and Dorset crab were extremely tasty. Mains of haddock and cheeseburger were very filling and cooked perfectly. Our wine choice was good value. Our waiter George P was outstanding from start to finish. A perfect way to start our Friday night in London.

The cream tea, as always did not disappoint. Our place to catch up and enjoy one of our favourite things to do.

Great spot in Dean Street for lunch in sumptuous restaurant , with good quality food. Great and attentive staff.

Great ambience for a relaxed and private experience. Delicious selection of desserts.

Lovely food and relaxed ambiance to have catch up with friends

Excellent food and service. Nice ambience and location

Another great night at Dean Street Townhouse!! Our waiter was fantastic. Ugh, I forget his name but he’s from Lithuania and he was fantastic!! He had a table of 4 picky Americans and made it so much fun!! Hope was also fabulous again too. Food was delicious as always and my USA guests thought it was the perfect place.

Always such a great place for fun and casual lunch or dinner! Our wait staff were fabulous - makes all the difference!! Going again tonight with out of town guests (Americans) as it’s just always so easy.

Came here for afternoon tea. It was so delicious and affordable. They even cater to a vegan diet if you request in advance. The service was exceptional, especially our waiter Sheddy. This is definitely our new go-to spot when in London.

I love this place. Its pretty much the perfect place to meet for a business Lunch. Either inthe main dining room or for tea in the adjacent "sofa" area.

Dean Street Townhouse can always be relied upon; it's a classic for a multitude of scenarios. Date night, cocktails & a catch up or a business meeting. Lovely ambience, attentive service, good food.

Loved the food and exceptional service.

I can’t rate this restaurant highly enough, hence why we rebook when we are catching up with family in London, the low lighting and cosy atmosphere make it hard to leave. The food, wine and posh beer were delicious, the plaice with samphire especially so, we ordered the beef Croquettes, after sampling them last time as a complimentary gift to finish off our evening. This time we were offered Arancini balls, these were also very good and we will order them next time, if available. The service was excellent, a slight wait for our initial drinks but we were at a comfortable table and happy to just relax in the lovely parlour. A special mention to a lovely waiter Chaid, who remembered us from a previous visit when he was on shift a year ago, a real asset to the dining room. Another bonus point worth mentioning is that we have never felt rushed as you do in some places, also there is a good amount of space between the tables which adds to the dining experience. Looking forward to our next visit already.

Had afternoon tea with my two daughters. Tea, scones and cakes were very good but the sandwiches very poor. Food took over 30 minutes to arrive, though they did offer us a few complimentary chocolates to compensate. (5 between the 3 of us!) The price was probably on the cheaper side for London prices but I will not be going again.

This is my favourite place to bring visitors to London for Afternoon Tea. The food, atmosphere and service are all outstanding - exactly what my international guests are looking for. And the Afternoon Tea is a very affordable. I haven't been able to find another Afternoon Tea in central London that remotely competes with Dean Street Townhouse. We'll be back again and again. Thank you!

Best breakfast in London, excellent service and experience.

Outstanding service & a beautiful restaurant with knowledgeable staff who cannot So enough for you We had a gorgeous dinner followed by drinks on the terrace

Always a great experience here - the venue is lovely, the staff are great, the food is tasty, and the wine list is good. I was visiting with a friend in a wheelchair and the accessibility was good too.

Great place for a pre match brunch. I am a regular and is my go to as it sets me up for the day

Excellent food (afternoon tea) and service and a surprisingly good value. Don’t change, Dean Street Townhouse!

Very good service from the staff. Very comfortable surrounding and prompt service. Food came quickly. The chicken salad wasnt the best, how ever the fish and chips and burger that came was very good.

Lovely staff and a great buzz in the bar and restaurant. Highly recommend the scallops and duck

We always come to eat here when we are in London and in the 8 years or so, we’ve never had a bad experience. The food isn’t fancy; it’s just really good British food and some great, very inventive cocktails. The prices are reasonable value given the location and quality as well On our last visit (24/8/2024) we were mostly taken care of by Dionysus who was amazing. He really cared that we had a great experience- not just because it was his job, but like the Greek god, it was what he likes doing.

Excellent service, waiter was very friendly and helpful. Food was delicious and arrived hot. The table was a little small for five people as the accompliments didn't all fit on the table with tge drinks glasses. Having said that we were able to chat and hear each other. Our second visit and it didn't disappoint

Went there for an afternoon tea with friends. The staff is very polite and nice. The afternoon tea items were not diverse enough and there were more sweet things than savoury which was a bit disappointing. The part where we were sitting was not very well lit but other than that, it was a nice experience. Very traditional looking ambience.

Frequented because a friend invited us and we tried the "famous" London Sunday Roast. I ate some of the best meat I've ever eaten, very kind and super helpful staff and a charming location in full British vintage style.

Brilliant every time. One of the best roasts in Soho.

I love this place, great food and service, however it's just a little too hot! Even in winter... I wish they could adjust the temperature a little...

Wonderful meal, food cooked exactly as I requested and great friendly service. I just live returning and already booked to return in a couple weeks

We always come to eat here when we are in London and in the 8 years or so, we’ve never had a bad experience. The food isn’t fancy; it’s just really good British food and some great, very inventive cocktails. The prices are reasonable value given the location and quality as well On our last visit (24/8/2024) we were mostly taken care of by Dionysus who was amazing. He really cared that we had a great experience- not just because it was his job, but like the Greek god, it was what he likes doing.

Excellent food, Excellent staff

We enjoyed our delicious meal, we are not real adventurous eaters. I had the mackerel and the sticky toffee. Best I’ve tasted. Our server was outstanding, very welcoming and from Lithuania!! As are some of my friends!!

Dean Street Townhouse never ceases to give great service lovely wine and tasty enjoyable. food. The staff are always extremely friendly and smile very easily which tells me they are enjoying their job.

A nice afternoon tea, more appropriately prices than some ither London venues. Sandwiches were not as advertised (ie no smoked salmon), but still pleasant enough. Check final price before you pay. Online price and hard copy menu price on arrival were different, but the manager was happy to honour the online price under which I had booked the occasion. Scones with clotted cream and jam were enormous, patisserie items very good too. Complimentary top up of teapots I would go again.

Enjoyed the experience. Beef croquettes were great. Ensure you ask if there are sides with your dishes.

One of my favourite places in London. If you love an old fashioned restaurant with old fashioned values then this is the place for you. Never rushed, always attentive and the Old Fashions just keep coming too!!!

We went for breakfast and the kedgeree and bloody Mary's were out standing!

Extremely friendly and professional staff. Very accommodating. Great dinner

Beautiful restaurant very elegant and casual. Loved the ambience and the food and service were excellent. Great value for money and would highly recommended

Always delivers consistently with a nice atmosphere.

came in for a few cocktails with friends. lovely spritz menu and great service from george!

First visit to Dean Street Townhouse and it was my husbands birthday. Could not fault a thing and we will definitely be returning!

Very impressive English Breakfast - the best I have had for a very long time in London. Good value, great service in a great space. It’s my new favourite for a top quality business breakfast.

We love George! He’s our favourite staff member here. What a joy.

The food was good. The service was not good - the pacing was really off. We ordered drinks, then had to wait far too long for a waiter to come over to take our order (I kept trying to make eye contact and had to ask someone) Then the starters came fairly quickly, but they left them there for so long. We had been done with the starters for at least 20 minutes before they cleared them. And the waiter’s description of the menu was not very helpful - he went into long descriptions about items we did not ask about.

The atmosphere in the restaurant was really nice. I think the waiter we had that night was being trained, so we believe the service we received was not typical. However, we were served the wrong drinks (and charged for both the wrong and right ones, which we had to have corrected). And the service itself was so slow that we ended up missing a tour we were scheduled for. That said, both the trainee and trainer were very nice. The macaroni and cheese that my husband and I split as an appetizer was some of the best I have ever had. Infact, I wish I had ordered that as my entree (and not shared it), as it was the best part of the meal. My fish & chips were average at best, and my husband's fish was bland.

Liked the look of what I saw on Open table and was not disappointed in the slightest. From the warm welcome, attentive staff and great food it is easy to say we will be back!

Extremely friendly and efficient staff. Great tasing food.

We have eaten here many times before with our boys and it is our go to before a theatre trip on birthday outings. We had a lady with mobility issues and we placed on a cramped round table rather than a rectangle or a booth. I had stated it was a birthday celebration. We had to ask for our wine to be re-filled repeatedly, my side was forgotten and my husband had to wait for his side of chips (he had finished his main by the time they arrived), the waiter was more interested about serving a table of 3 men who had clearly been drinking and were talking & swearing loudly so all around could here. 3 out of 5 of us had deserts and after we had finished and my husband had to go to the main reception/ bar to pay as the waiter was no existent they brought a candle and chocolates for my son. A real let down. Will not be returning here again. Very sad as I’ve said before, we’ve been many times and had good experiences. A bad start to my son’s birthday treat. Such a disappointment and waste of money.

Always good. Steak was more towards rare than medium rare, but I’m being picky. Well done everyone. I’m never disappointed

We came here prior to the theatre as part of my partner's birthday and had the porterhouse with bearnaise sauce for two. I have never had a better steak, ever, in my entire life. Combined with the bearnaise sauce it was to die for

Me and my fiancee love to dine here when in Soho. This time round she had the salmon and chips and I chose the pork chop and mash. We followed up with the strawberry cheesecake and lemon meringue. Everything was done to perfection and served with a smile. Please don’t expect arty Michelin style micro food here. It’s a well cooked tasty menu with proper sized portions. I guess you can say British comfort food at it’s absolute best. They also do THE best value afternoon tea around.

Always a great spot to have breakfast. Lorne sausage and tattie scone was a good choice for something different. Iced coffee served with syrup if you want it sweetening, nice.

The experience was terrible. The waiting staff were excellent, but the management was awful. My friend and I fell ill, and we were unsure if it was from the food or not (we were a party of three). One person in our group did not eat the steak tartare and was fine. However, both I and another person who ate the steak tartare got sick. We didn't expect anything from the restaurant, as we were there on business using a company card, but they treated us as if we were trying to get something out of them when all we wanted was some sympathy. We were not drinking green tea for fun, but rather to help us feel better. A little sympathy goes a long way, and the way they treated us was unacceptable for any restaurant. The management was awful, and they need to address this issue.

We visited on a swelteringly hot day and whilst the air con may have been struggling the staff were awesome. Friendly, informative and helpful. The food was delicious as was the tangerine spritz. We will definitely be back

I’ve been visiting the Townhouse for perhaps 15 years and yesterday was my first disappointing experience. I booked afternoon tea for a friend and I. We had a tall, blonde waiter, who, when asked for things (milk for tea etc) left us feeling as though it was a real inconvenience. The sandwich serving of 3 finger sandwiches is smaller than any other London hotel’s afternoon tea & our bill was incorrect when it arrived, but for ease we paid it and left. I cannot see myself ever returning for tea at DST.