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4.0

Based on 43 opinions finded in 3 websites

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Nº 4189 in 7028 in City of London, Westminster

Nº 544 of 925 British in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..cakecreamchocolatesandwich

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good place for food recommend to go. good staff members price not cheap but worth for an experience

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Steven C . 2023-10-25

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Just popped in for a cup of tea, having previously stayed at the hotel and wanting somewhere away from the crowds in Piccadilly. My friend and I fancied scones and cake with our pots of tea - all utterly delicious. However, what really made it for us was the amazing service we had. Unfortunately we did not get the lady’s name, we believe she was Italian, but she was incredibly friendly and helpful without being intrusive, and she made us feel so very welcome. Will definitely return when next in the area.

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Jane P . 2023-08-24

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Nos dieron un cupón de Virgin para el té de la tarde. Me preocupé un poco cuando leí algunas de las críticas muy pobres. Esos temores resultaron ser infundados. Los bocadillos de dedo eran muy agradables. Los bollos, pasteles y compota eran deliciosos, y se ocuparon de la solicitud de alergia excelente. La habitación es bastante íntima y agradable. El servicio era muy bueno y el camarero muy informativo sobre los diversos tés y comida.

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Philip S . 2020-03-17

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Fuimos a un té de cumpleaños con champaña un domingo y fue excelente. Gran servicio, comida deliciosa y habitación cómoda. Los servidores fueron atentos y nos dieron 2 tazas de té cada uno de nuestra elección, además de deliciosos sándwiches, bollos con mermelada y crema, y la guinda del pastel (disculpe el juego de palabras) fueron los postres creativos y hermosos. Sin mencionar una copa de champán a la llegada. ¡Muy recomendable!

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James B . 2020-01-07

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Fui con un cupón de Afternoon Tea Virgin Experience. Desde el conserje hasta el salón nos hicieron sentir bienvenidos y nos cuidaron muy bien. Nuestro camarero era eficiente y atento, comprobando que todo estaba bien y reponiendo agua y té sin ser intrusivo. Del mismo modo, los sándwiches y pasteles eran deliciosos y superaron las expectativas. Felicitaciones al equipo por ser amable y acogedor.

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Jo-Bare J . 2020-01-05

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We had afternoon tea yesterday and have to say it was a great experience. We used a virgin red letter day experience gift we had. Greg was very pleasant and professional as were the doorman who gave us a warm welcome Afternoon tea and the glass of fizz was very good , lots of little different extras you don't normally get with the typical afternoon tea experience such as the white chocolate lolly balls to finish :) Recommended visit if in the area

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steve s . 2019-12-31

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Habe mit meiner Tocher hier Mittagessen genossen. War sehr lecker, gute Bedienung. Empfehlenswert, klein und fein trifft es perfekt.

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claudiatheresah . 2019-06-18

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My son and I popped in here for a quick lunch whilst staying at the hotel. We both had the club sandwich which came with fries and was absolutely delicious. The drawing room is very small and intimate but lovely to sit in away from the hustle and bustle from outside. We didn't really have time for pudding, and I mentioned to my son that I wish I had time for something sweet. Our server overheard me and very kindly bought some complimentary shortbread over with our bill, which I thought was a very nice touch.

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Jane P . 2019-06-04

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We booked afternoon tea for two & were treated to s delicious treat. There were 5 finger sandwiches each, followed by light scones, fruit & plain served with chantilly cream and strawberry jam - was a pleasant change from clotted cream. The cakes were my favourite if any cream tea & the chocolate with passion fruit was divine, the macaroon with basil & lemon was really excellent. The waiter Courtney looked after us very well, was attentive without being intrusive, certainly took care over over the service. Courtney explained the afternoon tea, the cakes and sandwich flavours. The tables are close together but the waiting staff seem to spread people out and it was a lovely atmosphere, we weren’t rushed. A quality afternoon tea over quantity, which was a delightful experience.

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Ivykaty . 2019-05-11

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Ok now you have had quite a few poor reviews for your afternoon tea let me make it very clear where you are going wrong after our experience. 1. Tea should be as much as you can drink ie unlimited refills. To be told you can only have one refill is ridiculous considering the price you are charging and the fact that the tea is a cheap ingredient. 2. A cream tea is not a cream tea without clotted cream!! The paltry amount of whipped cream provided barely covers one half of a scone. We had to ask for extra twice - crazy! 3. Scones are the key part of an afternoon tea and should be freshly baked and not dry. 4. Sandwiches should include a beef filling and more sandwiches should be offered free if all are eaten (standard in any decent afternoon tea). 5. Cakes should include a chocolate one which this offering didn't. The one that looked like chocolate was in fact a fruit cake (and nasty) and nobody likes coconut cake so why include it! 5. You should never go away hungry after afternoon tea. My son did as there was not enough food for him. That was sad as he had spent a lot of his money on taking me out for the tea for my birthday. Shame.

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susiel996 . 2019-01-05

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Have written to hotel to complain but had no answer! Booked afternoon tea..on journey had a phone call to say "our afternoon tea will be in bar area" on arrival shown to bar seating...no other afternoon teas being served in bar area...very busy and had to suffer drunken foul mouthed louts as well...perhaps we were shown to that area because we were using a gift voucher...wouldn't recommend, food average, service quite good.value for money poor!

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Victor G . 2018-12-21

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Having eaten afternoon tea in two other London establishments I can honestly say that this was extremely poor for £77. The doorman was polite but then, upon entering the establishment nobody took our coats or purchases. You are offered to dispense with such things in most pubs that serve evening meals let alone a hotel that is supposed to be a five star. Then having chosen our tea we were reminded that only 1 refill was allowed! Tea arrived and then we had drunk 2 cups and any tea remaining was now cold before the food arrived. The bread on one sandwich was hard - I sent it back. They graciously provided 4 more finger slices . By the way the Connaught asks you would you like any more - not in this establishment. Then the scones . One was hard, quite solid infact . Not sure what Bake Off would have made of this. If I had made these I certainly would not have served them to my guests. A paultry amount of cream and jam with no spoons - I had to use the teaspoon from my cup and saucer! We were asked did we want any more jam just as we were finishing the scones - a bit late The meringue was reasonable. However the coconut based cake was too sweet and so called chocolate one really inedible. The small dessert - well we had to eat this with either a large dessert spoon or the teaspoon on our saucer. Oh and I think it was in a plastic container. Staff were chatting at the bar. The music did not seen appropriate for an afternoon tea and the place was a thoroughfare for various guests and or employees. We paid the bill £ 77 and then left . Nobody was there- no employee . They had now all disappeared. No good afternoon and " did you enjoy your afternoon tea ? " Quite frankly there was no atmosphere and the staff and management need lessons in how to serve tea to guests . Never again . Don't go here . What a complete waste of money. I have eaten in several top Michelin starred establishments but quite frankly the quality of service and food was lower than a transport cafe where usually the food is fresh and you do not have to send it back . We shall not be coming back !

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Delp52 . 2018-12-05

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My husband and I booked afternoon tea. We were the only ones there at the time. The staff was friendly and polite. She explained that we would receive 2 pots of tea, we could choose our first pot and if we liked it ask for a refill or switch to another type of tea. I'm not a huge fan of tea but it was good. The place settings were cute. We also received a glass of Champagne. There were 5 sandwiches, 3 of them were great, the other two were ok, just not my favorite ingredients. The crumpets and jelly were delicious and the deserts were abundant! We thought it would be a light meal and might have to eat afterwards but it was plenty of food to fill us up and so many deserts we didn't finish them all! This was our only tea experience so far but we enjoyed it!

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Cassie F . 2018-10-04

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We came here just to have an afternoon relax and tipple. Very obliging staff and relaxed atmosphere.

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116ronnie . 2018-08-21

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I booked this afternoon tea for my daughter and I and when we arrived we were the only guests there. The sandwiches were okay but the bread was very dry and had obviously been left out for some time. On top of that there was just not enough of them so we asked for some more and was told that we would be charged for the additional few sandwiches (£9). I have been to many 5* venues for afternoon tea and have never been charged for replenishments. What was most annoying was that just to the side of our table was the door where the housekeeping staff were taking the dirty laundry and rubbish bags!! Not exactly what you want to be watching during what should be a relaxing afternoon. Would I go again - No!!

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juliehanif . 2018-06-11

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Had afternoon tea here today (for the second time in a year). We requested more tea (after having 2 small pots already) however were asked to pay for it. I have had hundreds of afternoon teas and never been asked to pay for more tea! The staff were also openly unprofessional when dealing with other customers this afternoon, giggling behind the desk and whispering. Such a shame as our first experience here was close to perfect and we love the hotel. We will head elsewhere next time.

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simonehayward . 2018-05-05

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Mi hija me trajo aquí para un día de retraso las madres el té de la tarde. El hotel era precioso y la habitación de dibujo muy pintoresco, una ubicación perfecta para el té de la tarde. El té en sí era muy bonito, como el personal, aunque no fueron particularmente atento y tuvimos que pedir una de té después de estar para una feria mientras sin nada. También muy decepcionantemente no sirven con la cuajada y el chantilly crema bollos suministrado era una diminuta cantidad tales que no ir muy lejos, supongo que podríamos haber pedido más, pero de nuevo debido a la atención del personal, no sentimos que podíamos. En general, una experiencia muy agradable, pero trataría de otros lugares la próxima vez.

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Amaranda . 2018-04-10

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Decidimos visitar ya que tenía una oferta de calle Esmeralda desde el té de la tarde. La habitación en sí era tan elegante té llena de colores, libros de diseño y agradable chimenea. El té era increíble. Muy sabrosos sandwiches, tartas y bollos. Yo tenía una opción libre de gluten y mi amigo tenía vegano el té de la tarde que ofrecía muy buena selección.

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Cindy1221 . 2018-04-08

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we visited for my birthday yesterday. Their current peter rabbit themed tea is advertised in several magazines. What a disappointment. The service was slow and the staff didnt appear to know what the theme was or the ingredients which relate to the theme. We left and only had water and a pot of tea for £23. The sandwiches looked dry and small portions. The only relevance to the theme was carrot ontop.of the cake?! £48 per person for this.. see image. Ruined my birthday and the customer service was horrendous. They didnt understand why we were upset . I have been to the sanderson and other themed teas which are far superior to this! avoid. On the plus side hotel haa been recently renovated. The room was small but quaint with a real fire and clean table and linen.

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kirstym254 . 2018-03-18

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The Was here only for afternoon tea at the Drawing Room, did not stay here as a hotel guest. This is one of the few places still open during Christmas that offers tea. Service is a bit slow as the staff would constantly go to the lobby or go into the kitchen, also they had some shift changes while we were about to order. Their credit card machine was down and we had to go to the lobby for the bill.

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Wenrui Y . 2018-03-03

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One of the amenities we received b stating at the Flemings Mayfair was afternoon tea at The Drawing Room. (We now know the difference between afternoon tea and high tea as a result.) It was a delicious and elegant affair. Staff was wonderful, quality of the various morsels was excellent, and the environment was intimate and welcoming.

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stephenwM1487QE . 2018-01-28

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I had lunch here recently. It is a lovely place for a quiet meal. The menu was a bit limited. The location is likely better suited for a high tea in late afternoon early evening.

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P P . 2017-12-26

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Mi esposa y yo reservamos el té de la tarde durante la Semana de té de la tarde, cuando un descuento aplicado. Cenamos en el restaurante teníamos ormer unos meses antes y realmente disfrutamos, así que pensamos té en el Salón estaría en la altura. Pero por desgracia no.

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flyingclipper . 2017-08-29

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Delicious finger sandwiches with 5 different fillings and a variety of bread types. Light and tasty scones with homemade jamv- yum. Petit fours that can be shared between two!!! Attentive and knowledgeable staff! Delicious Afternoon Tea!

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Cecilia C . 2017-08-16

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Ambiente encantador, excelente comida y servicio!

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Hilly92 . 2017-04-05

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Aunque hay lugares bastante bueno para el té en Londres (obviamente! ), lo que realmente hace la diferencia es el servicio. Marina ha sido completamente fenomenal en todas las texturas describiendo específicamente diferentes y mezcla de tés que teníamos disponible. La atención y el cuidado que ponen en la definición de las notas era simplemente incluso como contar una historia. Tuve la sensación de experiencia sólo en China antes.

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pilinz92 . 2017-03-24

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Teníamos té con champán en el dibujo en enero. Es una habitación muy, pero muy linda. El servicio era bueno, y aunque tuvimos que reservar con nuestro Groupon, reservamos una ranura temprano y éramos las únicas personas allí por mucho tiempo, quizás en el verano es más frecuentada y reserva se convierte en más necesario. El té era bueno, y tuvimos unas cuantas opciones de té, incluyendo algunos fitomedicinal. Los bocadillos eran sabrosos, con opciones vegetarianas para mi amigo, aunque el pan estaba un poco seco. Los bollos estaban bien, aunque fue decepcionante tener crema chantilly en vez de crema de leche y crema de limón no. Los pastelitos estaban bien, pero nada emocionante y tenía algunos colores muy brillantes que no falsa desluce un poco. Con el Groupon, valió la pena el precio, y un "muy buen puntaje", seguro, pero creo que normal no hubiera sido bastante la pena, y sería más de "media".

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Kim C . 2017-02-13

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Me llevé a mi compañero de Flemings para el té de la tarde. El servicio era muy amable y servicial, y la habitación en la que nos sirvieron té era precioso. Nos sentamos junto al fuego. Por desgracia, la experiencia fue nel decepción por la comida. Los bocadillos eran en seco, así como los bollos. No había fruta seca en el último y con la excepción de uno de ellos, las tartas eran enfermizo dulce. Estábamos usando un grupo de color vale que quizás en el servicio. Yo no espero.

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goldenplover1 . 2017-02-03

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Primero de todo el salón estaba tan caliente que quería desmayarse.

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Camilla S . 2017-01-13

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Luksuriøse omgivelser, hyggelig betjening, god mat og kaker. En velsmakende og behagelig opplevelse.

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Anja T . 2017-01-06

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Lovely setting and great staff but the actual afternoon tea was average and slightly bland and expected more. You basically had one sandwich each and the bread was slightly dry.It was for a Birthday so was slightly disappointed by the experience

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Taz68Harrow . 2016-12-18

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The Drawing Room at Flemings Mayfair Hotel is a lovely place to have a relaxing and elegant afternoon tea with friends and family. Although the sandwich menu had some traditional favorites, the chef also included some interesting and tasty twists to tea sandwiches. Unlike many herbal teas that can sometimes taste too earthy or too flowery, our herbal tea was a smooth tropical fruity blend with a nice punch of flavor. We received exceptional service.The Flemings Mayfair came as a bit of a surprise to us. My friend has lived in London on and off for decades. She originally wanted to bring me to one of the traditional tourist restaurants for tea. However, she changed her mind and chose the Drawing Room at Flemings Mayfair because she liked the setting when she looked online. When I walked into the Drawing Room, I immediately agreed with her decision and knew that this was a better fit for me. The Drawing Room is smaller so it feels comfortable and intimate. We did not feel like we were in a room surrounded by people. Instead, the cozy, but still well lit, room felt like the perfect place to sit back, relax, and connect.It is easy to rate a restaurant highly when everything goes right. I think that a true test of taste and service begins when something goes wrong. When we arrived for our tea at the Drawing Room, we immediately noticed that all of the tables were occupied. We approached the hostess and told her that we had a reservation for afternoon tea. She checked her list and could not locate our names. My friend showed her our online reservation and receipt. The hostess immediately apologized and said that there must have been a problem with the system. Unfortunately, since the tables were occupied, she asked us if we would not mind sitting at the bar for a few moments. We agreed. The next thing we knew, she brought us two lovely glasses of champagne to apologize for the error. The hostess then said that she would be happy to be our server to give us more specialized attention. She went over the menu with us so that we would not have to wait to order until our table opened up. It was actually really nice going over everything at the bar. We were closer to her eye level. It almost felt like we were in on a secret when she leaned over and quietly discussed the different items on the menu. I told her that I was a vegetarian. I also told her that I don’t like caffeinated teas and only drink herbal ones. However, I wanted something different – not the usual mint or chamomile tea. These restrictions did not faze her. (In this day and age, these requests should not faze anyone, but I am often surprised by how so many servers get annoyed.) She asked the chef to make a few sandwiches that were not on the usual menu. My friend eats meat so she made sure to note that the vegetarian sandwiches should be placed separately from the meat sandwiches. (This is something that I normally have to request and even then many restaurants still don’t get it right.) As for the herbal tea, she said that she had a new tropical tea in the back and it was not on the menu yet. She brought out some of the dry tea for us to smell. Incredible!Soon, our table in front of the fireplace was ready. On a rainy, chilly day, a seat in front of the fire with a pot of tea felt like heaven. Because we ordered earlier, we did not wait long for our tea and food to arrive. Before we took our first sip, the aroma of the tropical fruit tea was intoxicating. It was both delicate and full-bodied without the cloying sweetness or overpowering acidity of some tropical teas. Within minutes the hustle and bustle of London melted away. When our three-tiered server arrived at the table, we smiled and almost giggled. It was exactly what we wanted. (Normally, I do not take pictures of my food, but I did so on this day because we were both enjoying the experience so much.) We nibbled on our yummy sandwiches and caught up on life – as old girlfriends do. Before removing our plates, the server asked us if we wanted more sandwiches. We did not. Instead, we shifted our focus to our delicious scones with jam and clotted cream. Mmmm. Then, it was time to try the colorful array of chocolate treats. We were quite full after the sandwiches and scones so we lingered – to allow our tummies to digest and make some room. The staff did not rush us. Finally, it was time to eat those chocolate treats! Delicious! It just doesn’t get better than ending on a chocolate note. We left our afternoon tea with replenished souls and very full tummies. It was truly a delight. The Flemings Mayfair Hotel provided us with a personalized, cozy, tasty, and elegant afternoon tea experience.

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Mabel8 . 2016-09-29

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Excellent service, Fresh selection of sandwiches, scones and desserts. Excellent cselection of teas. Thoroughly enjoyed Lapsang Souchong, Bombay Chai and Oolong teas. Great place to meet up with friends. I just love the selection of coffee table books.

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LagosLolly . 2016-09-15

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This was a ladies family afternoon tea (with mother, aunt, sister & sister in law). We had booked in advance - following no response to my email query, I called up to speak to someone. The dining room was very quiet (there were no other guests there on arrival). The service was OK, I would not say excellent. One of the waitresses had clearly gone outside on a cigarette break & then come back with cigarette-smoky breath, this wasn't very pleasant. We had ordered additional sandwiches but were not told that we were being charged an additional £5.50 per person for the additional sandwiches - we were shocked when we received the bill. I have been to lots of other places in London for afternoon tea & have never been charged for additional sandwiches. We were there for a family hen do so did not want to cause a scene so we never brought this to the attention of the hotel. But I hope that the hotel read this review & make amendments for future visitors. The scones were very nice however the desserts & the sandwiches were OK. Although the setting was nice & the hotel was nice, I wouldn't rush to come back here.

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ChoccieLover328 . 2016-09-14

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Cant comment on the hotel side of things, but judging by the building work and noise going on it is probably being refurbished. Booked afternoon tea for a small group. Could not hear each other talk because of the noise and they should not be taking afternoon tea bookings until the work is over. Quality of the food and service was poor and there are many other establishments that offer a true Mayfair hotel experience. We will not be returning.

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trainback . 2016-09-13

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There was a refurbishment taking place which we were unaware off and the fumes were very strong. Lack of attention from service staff, food and drinks came out at different times causing some dishes to be cold - it wasn't busy as there was no one else in the temporary restaurant. Very disappointing would not recommend.

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Melissa R . 2016-07-25

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I took my family for afternoon tea at Flemings Mayfair for their Christmas present. It's become a family tradition that we do every year. Unfortunately Flemings did not provide a great experience and we all left feeling rather disappointed. The day started off ok, however the service wasn't great and the food was only ok. However when we asked for some more sandwiches we were greeted by being told it would cost a further £5 for one more sandwich in one flavour... We've never been charged more, and have always just been offered more sandwiches where ever we've been. At the end of the session when we went to leave we they'd lost my brothers jacket as when we arrived they didn't take them all at once. This became a huge palaver and my dad and my brother ended up going into the cloakroom themselves to retrieve it.At a charge of £34.50 per person, I was expecting much more. I'd therefore recommend paying slightly more and going elsewhere, where you'll get a much better experience!

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rebecca89483 . 2016-06-01

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Beautiful room, excellently decorated and comfortable for afternoon tea, early evening drinks or just coffee and a cake

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pinkieEngland . 2016-04-20

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念のため予約をして訪問。人がいなかったので予約なしでも入れると思います。チョコレートづくしのアフタヌーンティーを狙ってこのお店にしたのですが、季節限定のアフタヌーンティーをやっていたためありませんでした。店員さんにチョコレートのアフタヌーンティがいいと伝えたところ、トラディショナルアフタヌーンティーにもチョコレートのケーキはついていますよと言われたのでそちらにしました。サンドイッチ4種、スコーン2種、プチケーキ4種とお代わり自由の紅茶が1種類ついて£42くらいでした。スコーンが日本でよく食べるものとは違いぱさぱさ感がなくしっとりしていておいしかったです。店員さんも親切でした。

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ikgmyk . 2016-03-09

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My husband asked for a glass of malbec costing £7. He got a very old bitty glass of chianti for which we were charged £15 -not very helpful at all. The ambience was lovely but the portions sizes were small and the cake was not not that fresh.

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OpenTable Diner . 2016-03-05

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We were given a voucher for afternoon tea for our wedding and chose to come to Flemings out of the list provided. I wish we had chosen somewhere else to be honest, I've been fortunate to have been to many of the London hotels for afternoon tea (hence the voucher) but this was one was not up to the same standard at all.The staff were lovely, the ambience and the decor in The Drawing Room were nice although I don't know why the tables for 2 have to be so small (even the waiters struggled to fit everything on). My main issue was the tea itself. First of all you get a small pot of tea (which the staff 'helpfully' poured for me whilst it was still water - tea does need time to brew) - one small pot was it - not once did they offer us more tea. Then the food came, what was there was nice - BUT where was it all!? You got 4 small finger sandwiches each - in every other hotel I've been to they've offered you more sandwiches - not here, they even took the plate away when we finished - not a murmur of more sandwiches. The scones were really nice. The cakes were pretty mediocre to be honest, even more so as I had run out of tea.I am used to leaving afternoon tea rather full but this left me unsatisfied and just disappointed as it had been a wedding present and we had gone to London specifically for this occasion (we were in and out within 45 minutes).I would not recommend Flemings, there are much better alternatives out there for the same price.

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Rebecca O . 2016-02-21

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We visited the drawing room for afternoon tea as a group of eight ladies as a birthday treat, the service we received from start to finish was amazing!!!The manager and staff made it a really special afternoon... Atmosphere and surroundings were really nice.We arrived early but this didn't seem to be a problem at all,our table was ready and we were able to be seated without any fuss.The manager had asked if it was a special occasion and when told we were celebrating a birthday arranged for cakes with Happy Birthday on them ... A nice touch we all thought.As the food was so fabulous we were to full to eat our birthday cakes, but this was not a problem as the staff were happy to box them for us so that we could bring them away with us.I would say to anyone that wanted a truly relaxed luxury afternoon tea experience, that you would not be disappointed if you booked afternoon tea at Flemings.!

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jennyren747 . 2015-10-18

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i got the travelzoo vouchers for the afternoon tea here and had an amazing time! It was to celebrate my birthday and me and my friends really enjoyed it. Great choice of teas, very nice sandwiches, divine scones and very nice cakes (these could have been better, but they were very nice anyways). The service was excellent! Cannot thank them enough for making this such a lovely day for me. Despite U.S. Using vouchers and getting a big discount, we did not feel like we were treated any differently from the other guests. We were not rushed to leave either and ended up staying there just chatting for quite a while. Again, thank you everyone at the Flemings Hotel, for making this an amazing experience. Will definitely recommend you to all my friends and would most definitely return!

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F S . 2015-10-18

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British
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Had some great time with my friends! The team has done great job looking after us and ensuring we had all we needed. They also kindly assisted with my dietary requirement. It's worth to visit even just for the views 💙 Will be back 🥂🥳