London Steakhouse in City of London, Westminster

Just wanted to show our huge gratitude to tonight’s manager Jose who saved our evening following the discovery that I had not fully completed the booking process of my voucher from Buyagift!! Jose kindly sorted this out using the voucher code and pin which I’d thankfully brought with me and we were then swiftly seated to enjoy our sumptuous 3 course meal with a seasonal cocktail. Throughout our meal, Jose checked in on us, infact we watched him providing attentive service throughout the restaurant. Gratitude also to our waitress Amanda who was very friendly and cheerful despite us beginning our dining experience at nearly 10pm!! So lovely to dine in such a welcoming restaurant, thank you very much and we hope to visit again soon!!

We booked this as we received a virgin experience, so had the 5 course set menu, the staff were great but should be as £20 service charge automatically added to bill!! The food was OK, starters fine, i asked for the steak medium rare but came out medium, desert did not blow my socks off either. All just OK, `Be warned everything is extra, eg water with the meal, chips with the steak!! We wanted it to be special so did have what we wanted. Expect a meal for 2 with 2 sides and a couple of drinks each £200

Underwhelming. Basement room, very noisy, staff aloof or worse, felt we were being fleeced on everything. Prawn cocktail meagre on prawns, didn’t taste of much, mackerel pate average, fishcake boring, steak ok. Sides expensive and disappointing. Waitress confirmed treacle tart would come with custard but it didn’t. Treacle tart was too sweet and had soggy pastry underneath. Coffees were lukewarm. Overall, certainly didn’t meet expectations or restaurant’s claims. Didn’t feel welcomed or looked after. Certainly not value for money.

Lovely location and atmosphere Waiter called Oveen was very attentive Food was gorgeous We went as part of a virgin experience in conjunction with a visit to the Shard Perfect day

SW3 cocktail to start was really good, smoked salmon was excellent but blinis tasted shop bought. Beetroot was very good but a cold, pea-sized piece of goats cheese was a surprise! Mackerel pate delicious but ham hock terrine seriously oversalted. Steaks were beautiful and well presented although supplements were a bit heavy. Lovely to see that they were from my local butcher Aubrey Allen. Maybe to serve the steaks with some kind of garnish as all side orders at £7.50 each would certainly add up. Both desserts were excellent and we sampled each others choices throughout the meal. The Portuguese wine Arca Nova Branco complimented the meal perfectly. The venue was really lovely and all the waiting and bar staff were exemplary. Zlatica was the perfect combination of knowledgeable and friendly in equal measure. We had a truly delightful afternoon at London Steakhouse and hope to return.

Very good service. We had the steak, which, although cooked perfectly, was quite chewy. The starters were excellent, as were the cocktails. The tables were really close to each other. Overall a definite recommend for the staff and food.

We had the Virgin experience three course set menu with cocktail and thoroughly enjoyed our visit. We were extremely well treated and our server was particularly charming and helpful. We loved the atmosphere and the food was all delicious, particularly the rump steak which was tender and cooked precisely as we had ordered. Delicious smoked salmon with GF alternative for the blinis and really tangy, flavoursome lemon posset with raspberry coulis. Our only criticism is that the portion of creamed potatoes was overpriced and too small to share. Overall this was a really good experience and one we would happily repeat.

Amazing meal. High quality dining with great service.

We dined here as part of a View at the Shard Experience and we were somewhat disappointed. The restaurant was a bit tired and the WC grubby. The supplements for the food are eye-watering, for example, an xtra £7.50 per portion of chips! Unless you wanted just a Steak you have to pay for these sides and as a consequence the bill just gets bigger and bigger. With the voucher it still cost £83 (£138 without the voucher) We have been to better value Steak houses and it seems they are playing on the name of Marco Pierre White. The atmosphere was really noisy and you got the impression that they could not serve you quickly enough so that they got more people on the conveyor belt In our view it is not worth the money as the experience was not particularly special

Hello owner boss of this branch you have hired such ridiculous people in your company i had really bad experience and it was racism and rudely behavior of ehat I ordered it having dietary restrictions and the server was helping name is ZAFAR i tell you Mr. You don’t have a manners and should fired him . Feel bad for other how other staff are managing with him and he also behaving ridiculous to others in staff members too it was bad atmosphere for me .. sorry but not recommending again to my close ones and not coming again .

Fabulous what's not to like, some of the reviews on here don't do it justice

Their Virgin Experience is completely misleading. Omar Baba would be proud of this one. Go to Hawksmoor.

Cocktails were delicious, starters and steak were great. Personally I have a favourite local steak restaurant and this didn't quite beat it

Myself and my wife went to the steakhouse recently and had an entertaining evening... The starter I had which was beetroot and goats cheese was the thinnest slices I think I've ever seen, but tasted ok. The steak was lovely and cooked to perfection with a nice peppercorn sauce. But I don't think I've ever been quite so disappointed with a desert in all my life, I ordered the cheese and fruit cake wanting to stop away from the sweet stuff and received the thinnest smallest piece of cake I think I ever seen the amount of cheese was fine but the cake was just ridiculous... I asked the maitre D to take it away and even he was surprised by it. Paid the bill minus the "service charge" and left Safe to say I won't be returning anytime soon...

Really good food, delicious wine and a really nice vibe. Islam was our wait and was very sweet - we did get asked how everything was by 12 members of staff during the eve but aside from that it was a great experience

Lovely atmosphere, amazing food as expected, had a voucher from last Christmas and was perfect for lunch before the Arsenal game

Spot on food and service great cocktails a very nice steak done to perfection and a very yummy sticky toffee pudding

Islam brilliant service would most definitely call back thank you

Outstanding restaurant, the service is second to none and the food is delicious’

We were put on one of two tables they had squeezed in by the entrance and as a result had to sit at a right angle to my partner, not exactly romantic. The starters are very disappointing, the ham terrene was tiny and tasted just like a tin of spam! No bread with the soup either. My steak was undercooked and my partners was overcooked. Sides are extortionately priced! £7.50 for a tiny portion of dry fries because when you order a steak it literally comes with nothing but the steak and the steaks cost £40 each!! £7.50.for a a few sliced mushrooms as well!! Cocktails are very small, background music very poor. £130 for two people for an average ribeye steak. Very average and over priced! The steak was comparable to what you get in a wetherspoons or a Greene king pub chain..I'd be embarrassed to put my name to this restaurant if I was Marco Pierre White!! Overall a very average experience and quite a let down especially for the money. Also Google maps struggles to direct you to the location from Liverpool Street station!

Came here for a 3 course set menu dinner, the food was rich and flavoursome, the cocktails were very nice too. The staff were all coordinated and polite and I enjoyed my time here enough that I intend to return for a 5 course meal in the near future.

Brilliant experience,staff were fabulous, food was good, apart from one meal, the steak ws a little chewy, but all in all, it was a good time and would definitely recommended.

Was a gift via redletterdays. Lovely dinner. Service was really good. Steak rare was amazing. Peppercorn sauce amazing. Chips were amazing. Starter of ham hock was incredible. Sticky toffee pudding was dry but the sauce was good. Atmosphere was a bit bland. We expected surcharges as normal (maybe not £120 of surcharges) but they added £2 for the table cloth and no, we didn't get to keep it! We didn't get told about this charge prior either, if we had I would have had dinner without it. I think this is shocking. You're already charging customers £200.

Not great....Marco Pierre who? He should be ashamed. Too many much better restaurants to mention. Food was poor, steak was tough, everything over priced. Wine on the menu for over £80 that I buy from Majestic for £18.99. Not worth the visit, shame as it was a thoughtful gift for my 50th.

We went there as part of the Marco Pierre / Shard voucher that we got for a birthday. When we arrived, the receptionist dismissed us quite quickly by telling us to go wait for our table at the bar, even though there were no bar seats available. After standing for a couple of minutes at reception, other customers arrived and we noticed she took their coats and was much friendlier with them. We went back to her and asked more insistently for our coats to also be put in the cloakroom. Her demeanour improved then and we were seated promptly after that. We wondered whether she dismissed us the first time because our English wasn't good enough. We got a nice table with a great view. Our waiters were nice but the first one was trying to upsell too much, sometimes even confusing us (we knew we only had access to limited choices that were included in the 3-course voucher). I suspect other customers will easily agree to those extras, thinking it will be included in their voucher. We went for the soup of the day (sweet potato), the ham hock terrine, the beef bourguignon and for desserts, treacle tart and sticky toffee pudding (all included in the voucher). We also ordered a steak and cocktails which we paid extra for. The food was good but not amazing. However, the portion of beef bourguignon was laughably tiny. I would say that it looked like a starter despite the size of the plate. The steak was very tasty. To end the meal on a good note, we were charged 4 extra portions of fish which we never ordered. Thankfully we noticed it before paying and told our waiter. He removed them from our bill explaining that it must have gotten added by mistake in his pocket. Last advice here is to check your bill to ensure you're paying for exactly what you ordered.

Very nice meal, on a voucher several supplements but still worth it.

A birthday gift voucher finally used. A bit out of the way but well staffed thankfully as it was quite busy. The food was well presented and tasty.

Came here for a voucher experience. Food was nice but the sides very over priced . Service and the floor staff are fantastic , very good service and our waiters were lovely . I would come back just for the nice service One negative the style music was terrible . Bad dance music really doesn’t suit the atmosphere or offering

Food was nice but was overpriced for what it was.

Had a really lovely meal, food was excellent and the staff really attentive and friendly. I would definitely come back again

Very good birthday experience at London Steakhouse. This was purchased as an experience by Virgin Experiences. The staff throughout were very attentive and professional and provided great service. The food was very tasty and filling. The only downside was having to pay per person to reserve the table and that price doesn't count towards the bill!!!! and there were lots on the menu that can only count as an extra which aren't part of the experience which you aren't notified about until it is booked and reserved. We enjoyed our meal and will return to enjoy the full menu.

I purchased a voucher via buy a gift in November 2023 and only just got round to using it. As we arrived at the restaurant we were greeted with a friendly smile and shown to our table. FOOD My wife ordered the soup and in my opinion is was under seasoned but she seemed to enjoy it. I ordered the ham hock which was OK but seemed to be serviced on a bed of supermarket coleslaw with paprika sprinkled on. (definitely not freshly made) Next was the steak which was tasty, however the sides we chose which were extra were small servings and nothing special.we chose the creamed potato and onion rings (both also served luke warm) Pudding my wife chose the chocolate mousse which had a supplement of £3 which she really enjoyed and I ordered the sticky toffee pudding. Im sure this was a like a cadbury microwave pudding with extra toffee sauce and a small scoop of ice cream on top BILL A £1 per person cover charge was added (whats that all about?) 4 small bits of bread although nice was £4.50 Sides - very small and £7.50 each supplement for the mousse £3 Service charge £9.94. Im happy that I got a deal on the voucher which should have been £55 which I paid £41.80. Total £76.24 In my view this restaurant is all about vouchers and inflating prices to show a saving. Had a nice time but will not go back. Lucky for me the Nice ambience , but wouldnt visit again.

Fantastic fantastic highly recommended Gary gives superb service and knowledgeable of food and wine would request this guy again

I had a £50 voucher as a birthday present for the 5 course meal . The food is good but the first 2 courses are bite size . I opted for the rump steak which has an £18.50 supplement on top but well worth it as it was excellent, my gripe would be that as a main course it comes as a piece of steak and no more ..... nothing on the side so as my wife had the rump and we got 2 tiny portions of chips on the side for £15 !!!! I would advise people to watch out for the extras , they're looking to empty your wallet before you leave

Great food, second time going. Was given a voucher for a present. Good portions and great quality

Just perfect. Lovely staff great service. Wonderful food.

Very nice evening. Service was great and the food was almost perfect. My sirloin steak was a little too fatty (un-rendered fat) otherwise very good. The braised red cabbage was one of the best things I've eaten. Fries overpriced and not great.

No pressure to buy more food was good

Food was incredible and the service was perfect attentive but not intrusive. Thoroughly recommend

The soup wasn't overly warm, my beef had a few fatty bits in, desert menu was sparce, service staff lovely but I was expecting more from the food, this was for my 50th birthday so a little disappointed

Staff were amazing. Particularly Jose who oversaw alternatives to accommodate my allergies meaning I could get the best from my dining experience. Lovely venue too.

A great restaurant for a special occasion. We were gifted a voucher and used it for our anniversary. The steaks were amazing and cooked the way we like. A very laid back atmosphere. We really enjoyed ourselves.

wow what a venue, had a voucher but upgraded on the steak. was a bit shocked the steak comes with just a sauce no potatoes or even a mushrooom and tomato so if using your voucher soon cost more. the cocktails were amazing Staff all very good only grips Water was £6.00 a bottle sides extra, no one going to just have a bit of steak, but chicken come with potato and veg! bit bizarre being a steak restaurant Service charge why! this is not america! we should tip if we want to some people using just a voucher this was a. BIG add on charging a cover charge on top of service charge. without these would of been a 5/5 would I go back, not sure as. no different to cheaper steak chains but the onion rings were fabulous

Underwhelming food experience but good service. Welcomed and received effecient and friendly service from all the staff with our main waiter, Islam, looking after us well. However both our starters and main course were somewhat tasteless. Prawns were watery and the mackerel pate was dominated by the watercress not the fish. We both had rump steaks, correctly medium rare, that were unseasoned and not hitting the taste buds despite a gentle peppercorn gravy. Best part of meal was treacle tart. As the London Steakhouse it failed our expectations.

We were glad gifted the view from the Shard & 3 course Marco Pierre White (London City) experience. Having read the reviews, I was nervous but it was superb! It's about a 25 min walk from the Shard across the bridge and into the City next to Spitalfields. We received excellent service from Kinjal and Jose, the atmosphere was great (nice and busy but never waiting for food or service), the food was brilliant (we paid extra for a sharer steak) and they even gifted us some champagne and made 'congratulations' desserts for us as we were celebrating having just got married. I would definitely recommend

The service was great. Imran and Leanne were welcoming, very attentive and friendly. I mentioned that I was very hot, tired and felt dehydrated because of the weather outside, so Leanne kept an eye on my water glass and kept it topped up without me having to keep asking. Imran answered any questions we had with a winning smile. Thank you both. All the food looked appealing when served and was very tasty. The beef was so tender. The only point was that we thought that the portion of goat's cheese served with the beetroot was far, far too small. The cheese portions served with the fruit bread were ideal though. The music was slightly too loud in the dining area and exceptionally loud in the toilets, although it was a great choice of songs. We would definitely recommend The London Steakhouse and will be returning very soon.

We were a little worried about this after reading some negative reviews in Google about the redletter Shard and dining experience but honestly, I cannot fault them. We were seated on a nice table, the restaurant had a mice atmosphere, quote busy, our waitress Kinjal was very attentive, the food was great (we paid some supplements for a steak upgrade etc.). Then Jose came out with x2 free glasses of champagne as we were celebrating having just got married! We were very satisfied with the whole thing and would recommend :)

Lovely dinner with my partner. Great service, good food👍🏾

Great experience here last night. Had a voucher for champagne celebration package. Service and food were excellent. Very attentive staff who made a bit of a fuss of us for our anniversary. Thanks to all at LSH

Islam was honestly the best, very quick and kind from the moment we entered he was an absolute pleasure helped us with everything we needed. Food was also good

Like many, we were using a Virgin voucher we had been gifted for the five-course meal. On arrival we were shown to a reasonably secluded table and given our menus. Having chosen our cocktails (on the small side but fine), our two "compulsory" starters arrived together but, given they were pretty small, bringing them separately would have been a bit pointless. We then moved on to Kipper pate (very solid, green and uncertain taste) and ham hock which was satisfactory. My wife had the beef bourguignon which she enjoyed without being overwhelmed with flavour while I paid extra for a medium fillet steak, which was pretty good, as you would expect. We also had two sides (cabbage and fries) at £7.50 each. We completed our meal with a treacle tart and lemon posset followed by coffee. Together with a carafe of wine (£28), service etc. our extra bill came to around £89. Service was generally prompt and friendly and the place was busy and buzzy (although I am not an Ed Sheeran fan). The food was not really more than average and given the total price paid, not great value. We are unlikely to go again but I have no reason to put you off.

Really fabulous food and great service. Special mention to Lino, Jose and Radika, who made it a very special visit.

Over priced Wetherspoons! No joke. A virgin experience gone wrong, we paid an extra £167 for the meal including some wine & I honestly feel like we ate at Wetherspoons. Starting with the good, starters were nice & The steak was cooked well & the wine I had was delicious but everything else was poor. all our sides were cold chips n all - Keep in mind you have to pay for sides (£7 for chips, yeah right. 🤦🏼‍♂️) cold peppercorn sauce & when I asked for another pot as it was cooked the waiter looked down on me & said its meant to be cold. It was that cold it made the steak cold. Was meant to be a nice evening out where we would spoil ourselves but was just left hungry & robbed. We sat near the bar & was pestered by fruit flies so we knew nothing was fresh behind the bar. One did land in the steak juice & when pointing the issue out all we got was a quick sorry & the plate taken. Away when we weren’t finished. I’m a big guy that like to eat & I even left the cold food as i lost my appetite. Cocktails on arrival didn’t even taste alcoholic, how can you get vodka & cranberry juice so wrong. I will never return & would highly suggest you don’t waste your money here.

Disastrous experience Let's start from the very beginning, I wish I could say ‘Do Re Mi’ and skip off as cheerful as Maria, those that have watched Sound of Music will know. Unfortunately, this was not the case.  Our reservation was for 9:45pm on 2 August 2024, we arrived at 9:25pm  to be directed to the bar to wait. We had barely settled when a lady escorted us to our table. She led us through the dining area, up some stairs, and then abruptly stopped near two tables, one used and the other ready. She then said our table wasn’t ready and took us back downstairs, making us feel like we were walking the plank. Instead of returning to the bar, she left us at a table right in front of the waiters' service station and entrance door. This spot was uncomfortable, with draft from the door and constant movement of shoulder as people passed by in order not for them to bump into us coupled with the waiters carrying on with their business at one point emptying the used napkins in front of us. Cutlery being sorted. I could go on. Noise was insane. The dining area was cramped, with tables so close together it felt like a budget airline, minus the bonus of low prices. The noise was overwhelming, and at one point, a waiter’s jacket brushed my shoulder as he conversed with nearby diners. Another waiter asked if we were enjoying ourselves, to which I responded honestly about our dissatisfaction. Call it telepathy but soon after, the waiter behind me left after being there over 15 minutes but seemed like hours only to return later with two glasses of 'champagne' and an apology. By then, we were nearing dessert, having waited over 30 minutes between courses. The food was mediocre, with only the treacle pie and sticky toffee pudding the saving grace. By 11:30pm, we received the bill, which included a table cover and service charge. Table cover??? Go figure!   I paid the table cover but refused the service charge. Overall, this was a deeply disappointing experience. I won’t be returning and can only advise others to think twice before booking. Remember, ALL THAT GLITTERS IS NOT GOLD.   As Meatloaf sang, "When the night is over, like a bat out of hell I'll be gone, gone, gone."

We were gifted an experience voucher for our 1st wedding anniversary, and were disappointed with the experience to be honest. We were welcomed in and sat by the host, menu was explained (inclusions & exclusions) The waiter seemed to realise quite quickly we weren’t planning to spend above the pre-paid menu, we felt the attitude towards us changed and less attention to service paid. We ordered our welcome drinks fairly quickly however we recieved our starters before having to ask for our drinks again as he hadn’t put them through to the bar. Yet the table beside us who were on the same menu but were ordering extras (spending more money) had already had their drinks. The only addition we did order was some bread to start. With the 12.5% service charge (based on the bill BEFORE the £55 discount) and the cover charge of £1 per head the £20 bill was the most expensive £4.50 bread I’ve ever had. The FAQ on the website state the per person £1 charge is for napkins and table clothes which I think should be covered with in the charges like most restaurants rather than charging the guests for this without question. You're a restaurant for a reason. The table cover is a basic thing you should provide. If you can't, then don't provide it. Leave the table as is. The food tasted great and dishes were well prepared. We did have to ask twice for our welcome drinks, more water and for the dessert menus, the servers didn’t seem to pass our table often for us to ask for these so did feel the wait times were longer than expected. We were made to feel that as we went spending over the voucher we were an inconvenience and not worth the level of service other guests were receiving as they were spending. The music accompanying our meal was an Elton John playlist that abruptly ended in the middle of a song only to be replaced by Lady Gaga playlist then switched back after about 20 minutes. Overall, it was a lovely meal but the experience was very lacking which isn’t what you want on your first wedding anniversary. Not somewhere I’d be revisiting

So we go this WonderDays voucher. From its name: "View from The Shard & Three Course Dining with Cocktail at Marco Pierre White's London Steakhouse Company" it made my friend think they bought us an amazing experience in a steakhouse restaurant up at the shard, which isn't the case. The prices there also show half price discount. We will get back to this. I have realised this is two separate bookings when I have applied the voucher. And the support contact told me they are in two different places, so I need to rebook my times to have time to go from the shard to the restaurant... Then we got to this steakhouse. The atmosphere is OK, seems a bit cheap/used, but let's see. We have quickly realised half of the food on the menu has additional costs, leaving most of the "good stuff" with an extra charge. We had smoked salmon as a starter, which was literally bought from Tesco, with a bread and cream also likely from the same grocery... Then we had the steak. It was great I must say. The desert was also OK. So now what's the issue? This restaurant is heavily overpriced. You would never get in here if it wouldn't be for the voucher. Your friend pays one half, you pay the other. We have added up everything, and with the voucher you basically pay the same amount as if you would just go directly to the restaurant. But charging £200+ for this quality of food for 2 is outrageous. They have also charged 1 pound extra for the fries as stated on the menu online, and 2 pounds for "cover charge" (they couldn't tell what it is for), and an extra 12% service charge which we refused pay. Do not recommend.

We went for dinner and had the 5 course menu. The food was really delicious and the cocktails were too. The waiter we had was really attentive and very fast although when we first arrived the hostess asked us to sit at the bar (we were 15 minutes early) but she didn't seat us until 10 or 15 minutes after our booking and it seemed like she was seating other people who arrived after us. The restaurant was very pleasant but the music was a bit odd. It was fairly dated pop music (a lot of Take That) which was odd. The toilets were really clean but dated and a bit untidy. We were gifted a 2 person 5 course dinner but we spent about £115 on top on extra drinks, surcharges and tips so it was more on the expensive end. Overall it was very nice.

We had a virgin voucher for Christmas which we used at this restaurant. My husband wanted the steak but it didn’t come with any thing down paid extra for two sides, mushrooms and a salad which were £7.50 each and very small. We were seated right next to the staff cutlery area which resulted in my back being showered with glass when a waitress dropped and smashed a wine glass. My hideaways then brought out the wrong starter. Although the food was lovely. For the price and added service charges which were not reduced despite being showered in glass, I don’t think this is an experience we will repeat.

First time visit on 23rd august as part if a Virgin experience gift I was presented On entry to the restaurant my daughter and I were pleasantly greeted with a warm welcome. We were seated a lovely table . The restaurant was full given it was a Friday, but it seemed very spacious. We were presented two two glasses of champagne . Food was amazing - we selected options from a set menu and it had choices to complement all diets I chose the mackerel hummus which was just delicious and followed with a corn fed chicken main . Both were amazing. Flavour and quality all hit the mark. Service was first class. Pleasant warm professional and accommodating. Our host was Amanda who did an excellent job of ensuring we had the best experience. The team knew it was a birthday celebration (I was asked when I made the booking) and I was presented with a mini firework and complimentary ice cream It was a lovely touch - really enjoyed the experience and I would highly recommend the venue for an evening of great food and service of the highest levels

Excellent Steakhouse, rather elevated ambience, definitely fine dining. We had the five course set menu with a choice of third and main and pudding. Steaks cost extra but all within reason. A tiny tad confusing was the dessert listing. The rest of the menu used "or"s to indicate one has a choice of dishes yet the dessert choice didnt use the word "or". So i foolishly assumed it would be a trio of desserts which it ended up not being. No reason for a downgrade just maybe something to consider for the next set of printed menus. Excellently prepared and lovingly plated, everything was delicious and a sight to behold. Wine list was quite large and mostly rather pricey but the house wine was quite good and reasonably priced. Had a lovely lovely evening in there. Service staff is very attentive without being meddlesome. Only thing that could have been improved was the waiting staffs volume. Clearly in line with the calm and professional service was their low volume which made it difficult to understand them sometimes. Maybe dial it up just a little bit and everything would be perfect. Can highly recommend.

Amazing place, food gorgeous, staff so lovely, great atmosphere definitely worth a visit here .

Very rushed and pretty poor service. This is a conveyor-bout restaurant. Would not return and would not recommend.

Excellent food and service with a friendly and relaxed atmosphere. Highly recommended.

Excellent venue, high quality food, high quality service.

Nice place. We had a red letter day voucher - which means there are many restrictions and supplements that can be added. (We stuck to the set menu, without supplements). Food was nice. Steak pepper sauce was fab. The cranberry blush cocktail that was part of the set menu had zero flavour. The sticky toffee pudding was nice. Our server was very good. (x2 small peroni's £13)

We came here with a buyagift voucher, which was very good value for money. 2 people, both got a cocktail, starter, main and dessert. The drinks were good, starter was a lovely flavoursome sweet potato type cream (soup of the day), crispy fries and good peppercorn sauce (came with steak). The only thing letting the food down, was how the steak was cooked. Considering me and my partner have been ordering medium rare in many places, the steak we received was half alive on our plate. He didn’t mind so much, but I didn’t feel comfortable with the amount of blood leaking into the sauce. The staff were very understanding and sent the food back to be cooked a bit more. I didn’t want to make a big fuss so continued to eat the not much changed steak. The sides and sauce made it edible. Despite this, dessert (sticky toffee pudding) was amazing. Our service was also great, the waiter explained what was included on the menu very well and made the whole experience nice and clear. He was super nice and quick to take our order and deliver our food. Even the dessert hade a lovely written “Happy Anniversary” on the plate for a special touch. Be aware that you’re having dinner while listening to a very Gen Z TikTok obsessed playlist full of LoveGame and Just Dance by LadyGaGa in between The Weeknd. Service charge will be on the bill and is not part of the original voucher (which we of course don’t mind as the service was not a problem at all).

Basic food served in a dead atmosphere. The vouchers are a rip off, we had a £65 3 course meal which is only for the mains on their own, no sides. Even the bread is charged extra for the soup and pâte. We added sides to our mains and one of the mains was a fillet steak so paid for the supplement. To drink we had a carafe of wine, glass of Prosecco and a bottle of still water on top of the cocktails that were included. The wine was £40 for 500ml and it was horrible (yes, I do drink wine and I know a thing or two). Sticky toffee pudding was dry and old. The final bill was just shy of £120, excluding the £65 voucher. On top of the bill, there was a £10/person booking fee which is a disgrace even though it was Friday afternoon. In total, the 3 course meal came up to over £200 for 2 persons which is disgusting. We went to more prestigious steakhouses and paid less for way way way better food. Save your money and don’t go to this scam! Service was ok.

Feels like a pure upsell restaurant from the cost of the glasses of wine through to sides being £7 for 4 onion rings. First time I've ordered a terrine and it not come with bread or something similar. Cocktails on the menu were not great. Not the worst but there are much better options out there for the price unfortunately.

A lovely little restaurant. Was politely met at the door. Fantastic service. Food was excellent, absolutely delicious. The only thing i would change would be a little more time between courses. We had the 5 course set menu, and the food did come out rather quickly. Would of be nice to have the time to order another drink. Saying that, the staff were lovely. Really enjoyed the evening. Would be tempted back, maybe ordering off the a la carte menu.

Lovely birthday lunch for sis had a great time

I would highly recommend anyone looking for an amazing meal to come here. The food was absolutely delicious, it is a little bit on the expensive side but very much worth the price.

Had a great time after the Shard(excellent). Nice atmosphere in the Steakhouse. Felt welcomed. Just treacle tart should have been less sticky! Waiters were friendly but a bit too quick,at times!! Needed more in my cocktail!! Otherwise, we had a great time.

We had a lovely lady who served us, great food

We had the Virgin experience taster meal last night. It was £55 plus extras. The food was terrific. The service very attentive and the atmosphere lovely. A great night out.

Do not get sucked into the vouchers. The food if very sub par, our fish and potato side dish were both cold and the cocktail was nothing more than a homemade mixer. Would not recommend going here as you can do a lot better for your money!

We celebrated my partner's birthday here and overall we were both pleased with our experience. The quality of the food was good and the service was excellent. Our only criticism would be that they had ran out of the beef wellington and the toilets are in need of a refurbishment. We would definitely recommend an evening here and would visit again if in the area.

Very disappointing … I bought a voucher for my son and daughter in law for Christmas. They booked to go to Marci Pierre Whites restaurant We were babysitting for them as they live near Cambridge. Unfortunately yesterday we came down with covid so unable to have the children and they couldn’t find anybody else at short notice. So rang the restaurant to explain and they were told it was too late to cancel as they have a 48 hour policy. Even though it was out of our control and we rang straight away and we wanted to postpone not cancel they said we would lose the voucher. When they booked they had to pay an extra £20 for Friday night which it doesn’t state when you buy the experience, so not only have we lost the cost of the gift there is also a £20 payment as well. After a contact from Virgin spoke to them they said for another £30 they could transfer, but why should we have to pay more, they’ve already had £80. I think they have been very unfair and I will steer clear of using virgin experience again and I will never frequent this chain of restaurants again. This was supposed to be a nice thing instead it had left a very sour taste

Great steak, superb service. We really enjoyed our visit this evening. The staff were very friendly and managed to squeeze us in early.

First up, we were probably the worst kind of customers, those dining on a 5 course dinner voucher gifted to us, and determined not to spend anything on top. We were 'welcomed' in by a less than enthusiastic maitre d and were given the wrong menus (the 3 course set menu). Our first waiter corrected this and gave us the right menu. One of us had dietary requirements and these were explained with the promise that they could be catered for. There was very little explanation of the menu. We later witnessed a different waiter giving a very clear explanation to other customers. The menu included aperitifs, a selection of 4 cocktails. I ordered the cranberry crush and my wife ordered the Caribbean style drink. Neither of us were able to find the alcohol in them, if there was any. The gluten free alternative to the salmon blini was a dry GF cracker with a tiny bit of salmon on top and a few capers. Of the 5 courses the first two were delivered simultaneously, I think they wanted to get rid of us fast! My wife was offered soup to replace the course she couldn't have as there was no GF alternative, it didn't come with any GF bread. Given that the restaurant is a steakhouse, there wasn't a steak included in the set menu, unless you're prepared to pay a supplement of at least £12.50. The options were boeuf bourguignon with mash or a fish cake with a poached egg and spinach. My wife was offered fries to replace the mash without any quibbles. The bourguignon was tasty. I had the sticky toffee pudding for dessert, which was fine, my wife was offered sorbet as the only option that would accommodate her dietary requirements. She declined she was offered coffee instead. Once finished we were given the bill which included a 12.5% service charge on a £0 expenditure at £7.13 and a £1 per head 'cover charge'. Total bill £9.13. That was the first time I'd seen a cover charge on a restaurant bill. I didn't feel it was justified as, having done some research, it's typically there to cover bread and water on the table, neither of which we were given, or live music, which wasn't there either. We ate at 4pm, and there were very few people there. Music was Adele on loop (a short loop). I wasn't impressed with the service or the food, so told the waiter we wouldn't be paying anything, we were quickly ushered to the reception desk where the manager questioned us as to why. We explained that the initial welcome was desultory, if not grumpy, the food was nothing to write home about and emphasised the lack of effort with regard to dietary requirements. They told us that the dry cracker was all they had that was GF. Not good enough in 2024. I wasn't sure about my consumer rights with regard to the cover charge so paid the £2. All in all, this experience felt like an exercise in profit maximisation whilst providing the minimum that can be provided without causing total outrage amongst the clientele. We won't be returning. But we were grateful to our daughter for the thoughtfulness of buying the gift.

Really enjoyed our meal here, would return!

This was certainly lovely with great service and food, the only reason I gave it 4 stars was because if you are using a voucher, whilst you expect surcharges for certain foods, it was across a lot of the food. Only one steak was without surcharge out of 6 or 7. I had the steak without surcharge, it was lovely. Most sides also had surcharge to. We paid more on the day then what our voucher cost.

What a disappointment Tiny steak Grainy starter Sweet dessert And price mind blowing Avoid

This was the most enjoyable experience for my wife and myself. The staff could not have done any more to make sure we had the most enjoyable experience. The food on the night we visited was exquisite as was the cocktail we had. Thank to everyone involved from front of house to the kitchen staff. You did yourselves proud.

We were given a voucher for Christmas and had high hopes. The food is nothing to write home about, the steak is about 40% fat and 60% actual meat. The worst part was asking our server, if the steak (14oz Ribeye Steak) was included in the voucher in which she said yes. I’m not sure if something got misunderstood within the question but she said yes. We were happy to pay for our sides and extra drinks but our bill came to just short of £90 after the voucher. We only had 1 bottle of water and a whiskey with 2 sides, and a steak which we were told included - ended up being £18.50 each.. It was disappointing the lack of communication in this - a heads up of ‘by the way just to confirm, this will not be included’ would have been better. The worst part was definitely the server (being female) was really dismissive towards me but held high standards for my partner. It’s obvious she’s used to the men paying and then giving her the tip. Either poor training or she did it off her own back, but everything was offered to my partner first while her back was turned to me. I would have happily paid the £15 tip (12.5% service charge) if she hadn’t have done this. Would’ve been much better service if she upheld us to both the same standard. Not the best steak for the cost - you can make better at home with a steak from Tesco, definitely try somewhere else. The sticky toffee pudding was great though!

We booked this for our 1st wedding Anniversary. Highly recommend it. The service was awesome, very attentive, despite being busy. We arrived 90 minutes before our booking slot and they fitted us in. 10/10 Outstanding on service, friendly staff and the food was delicious. Will definitely return!!!

Asked for medium rare steak. Brought out a very Fatty steak that was rare - wasn’t enjoyable - 12.5% service tax included - wasn’t worth the money

Had a lovely lunch here today. Staff were attentive, polite, and friendly, service was excellent, and every course we had was of an excellent standard. Although my mum has dined here before, it was my first time, and i would definitely dine here again. We purchased a voucher through buy a gift, and i thought this experience was excellent value for money, and worth every penny. Thankyou for a lovely afternoon

We had set menu which was delicious. Staff very attentive and friendly.

Lunch time treat with friends, Food was good if a bit pricey but was London. Steak cook perfectly and sides were tasty, disappointed that nothing but a sauce came with the steaks had to purchases all sides. Over all a good meal tho.

Very tasty steak and amazing sticky pudding dessert.

Delightful food, a real treat, with tip-top service

I ate here on the 28th of July 2024. We were given a voucher as a Xmas present. On arrival, we were welcomed and shown to our table by the head waiter. After beinging seated, we were offered some water, which we accepted. Unfortunately, the bottle of water was warm, which was not a great start, plus this was an extra £5.50 cost to the bill, which I was unimpressed with as I was not told this when offered. We did decide to upgrade and have the Prawn cocktail an extra £2 but no bread came with it, which was a little let down, but that was an extra £5 for a sougherdough roll. Wwe also upgrade to the 10oz ribeye steak at an extra £15.50. Unfortunately, you only get one side in the price. Any extras were at an extra cost. So I had a mixed leaf salad, and my husband had fries. We did get a glass of champagne in the price and a dessert. The total of the bill was £121 with a 12.5% surcharge. With the voucher, which was £65 we were left with a bill off £56. The meal was nice but I wouldn't rush back. I must say a big thank you to our waiter Amadues he was great.

Was given a virgin experience meal, had already seen the menu so knew about additional costs, none were hidden as on the emails and menu. Food was great and even with the additional costs for some sides and the extra drinks we had on top of the experience permitted drinks it still came in at a reasonable price for a restaurant in central London just a stones throw away from Liverpool Street Station and St Paul’s. Would definitely go again.

One of the nicest steaks I've had in a long time, everything else about the place is quality, fantastic service, highly recommend

Had a lovely meal here given to us as a package for our anniversary. Attentive service and food as lovely. Everything was an added extra though and fries for me were not great. Felt like the fat needed changing perhaps. Overall though, I would return.

Recently visited as part of Virgin Experience pre paid voucher, was supposed to get a cocktail and give course tasting menu as part of this. We got neither. Instead some money off the final bill, which did not cover the 4 people’s vouchers. This is very disappointing and should not be selling vouchers that do not meet expectations. The ribeye steak was fatty and tough, for that price you expect much better. Very disappointing and will not be returning

Visited with my lady as part of a Virgin experience day's gift of River cruise + 3 course meal. A common theme of the reviews for this restart is the paid extras and subsequent voucher disappointment, and we will get to that. Our coupon entitled us to a £65 set meal. Please don't expect a slap up meal with all the trimmings. I would advise you to consider this a contributory donation to the overall bill. This place is keenly priced but of very good quality. Caribbean Punch Cranberry Blush Mushroom Soup (with sourdough for dipping) Mackerel & Watercress Pâté 13oz Chateaubrian Steak (to share) Creamed Potatoes Haricot Verts Sticky Toffee Pudding Treacle Tart Classy interior with thick carpet, waiters of smart attire & 80s music overhead. The decor & ambience was one of (what I feel to be) a high-class restaurant. Our waiter was Amadeous, who was a gentleman and a treat throughout our meal I am normally happy with a burger, so you must forgive my slovenly awe. PLEASE DO NOT expect a full dinner of top fare for the £65 on offer. You'll get a basic set 3 course menu without extras. I merrily dipped into my pocket to top up to cover the bill. I recall it being approx £140 overall. Extra bread, bottle of water for the table, 2 sides with the main. The food was delicious. The steak was a particular highlight (my lady hadn't had one before), chef cooked it perfectly and seasoned it well.

Excellent food in great surroundings. The restaurant has a lovely atmosphere. Food and service Excellent. Will return

I visited this place through a Virgin Experiences deal, and it didn't quite live up to expectations. There were numerous hidden charges, including cover fees and booking fees for Fridays and Saturdays, along with additional costs for food. While the setting was acceptable, the atmosphere was off, with very upbeat music that didn't match the vibe. The steak I had was not impressive—I've had better at Wetherspoons. To top it off, the final bill exceeded the value of the voucher. I'm baffled as to how Marco Pierre White could endorse this establishment.

Excellent food and ambiance and a reasonable price