Based on 20.369 opinions finded in 2 websites
Based on 20.369 opinions finded in 2 websites
Nº 4315 in 7028 in City of London, Westminster
Nº 572 of 925 British in City of London, Westminster
Opinions
A very expensive place that's not worth the money. Wouldn't recommend.
Oliver Campbell . 2025-03-16
MORE AT Google
Went here on the back of a virgin experience and very glad we did. Service was great and food fantastic, the sides were a bit expensive but even paying for some chips and a service charge, the overall bill wasn't bad. Great atmosphere, fast service and really nice staff, worth going.
John Turney . 2025-03-16
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Came with voucher for set 3 course meal, disappointing to find that a lot of the dishes come with a supplement. Food was nothing to write home about and side dishes very expensive, mushrooms lukewarm, chips which we paid £12 for were small ends of potatoes mainly. You would have thought ordering a main meal you would get a potato dish and veg but no had to pay extra for that. We also had to pay a cover charge and a £20 supplement to eat on a Friday, and then service charge on top. Not a cheap night 🙈 Service was good from staff who were very attentive just food and supplement prices which let it down
Lucy Frisby . 2025-03-15
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We had the 3 course meal package with the view from the Shard included. The staff were attentive but the food was average. The prawn cocktail had about 4 small prawns dangling off the side with a bit of chopped up lettuce and Marie Rose sauce with 3 tiny chunks of avocado inside. Not memorable at all. The mackerel pate had been food processed with a green herb so came out like a green paste and my girlfriend said it did not taste particularly good. The steak that was included was rump and was OK but again nothing special. Had we gone for a nicer cut or larger size it would have cost a lot more. The dessert was sticky toffee pudding and was ok but did not stand out. Considering the meal was ‘included’ practically every dish had a supplement on it. Who eats a chunk of steak on its own with nothing else? The chips were extra, the spinach was extra (£8.50) for a bit of food processed spinach! The mushrooms were tepid and cost extra. No grilled vine tomato’s included or anything and the sauce just about wet the steak and was average. Certainly not worth the money and wouldn’t return as have had much better local pub grub at half the price.The maitre D was welcoming although he did look me up and down on arrival! Sir, you have a messy mullet on your head and are in no place to look your customers up and down! Food standard did not match the cost but could not fault the staff.
Paul Armer . 2025-03-15
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We had the chateaubriand which was nice but still very slightly undercooked. The smoked salmon pancakes, beetroot and goats' cheese salad and creamed spinach were also acceptable. However the olives, potato croquettes and sourdough bread all look like they'd been purchased and prepared with little care. The maitre d' did remove this 3 items from the bill for us and all the staff were very friendly but, in terms of value for money, this restaurant is nowhere near up to the standard that you would expect from the price. Marco Pierre White should be ashamed of himself.
Matt Markham . 2025-03-15
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A good experience. The medium rare steak was very succulent. I really enjoyed the café de Paris butter that accompanied the sirloin steak. Good atmosphere and pleasant staff.
Evian Philippe . 2025-03-13
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Our children bought us a voucher for a visit to the Shard with dinner for four. The cost of the voucher was £65 each. The dinner was (we thought) covered by the voucher , but with the extras ended up costing us a lot of money on top. My husband and son had the 7oz steak which came with a choice of sauce but if you wanted anything else to go with it, it was all at an extra cost of £8.50 per small dish. My son had a bowl of just salad leaves with a dressing , mash potato and a portobello mushroom at a total extra cost of £25.50,. My husband also ordered the steak with a side of fries and red cabbage at an extra £17.00. With the total cost of other extras for myself and my daughter it made the experience very expensive on top of the cost of the vouchers . Most people would order the extras as you wouldn’t just eat a steak on its own!! Would we go again, probably not, it was very overpriced!
Debbie Darley . 2025-03-11
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For a so called 5 course meal, the food was mediocre. The service was, however, fantastic and friendly.
Denise Coetzer . 2025-03-11
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The steak was amazing, the champagne was great and I couldn’t get enough of the sticky toffee
Mullar Tembo . 2025-03-11
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Good value, tasty 5 course set menu 😊 very good service too, thanks to our server (name on the receipt) 👌🏼
Atefeh - Ati O . 2025-03-09
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I was bought a 3 course lunch and cocktail voucher for my birthday. The service was impeccable and the food gorgeous. I had the ham hock terrine, rump steak and treacle tart. Everything was delicious. Only slight gripe is that it looked like everyone who had a voucher was seated in a separate area of the dining room which cheapened the experience a little but not a complaint really as everything else was amazing
O’s Mum L . 2025-03-09
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Took my mum here for a birthday treat, from my 17 year old son. Everything was wonderful. We arrived early and the seated us in 5 minutes, the staff were polite and attentive but not overbearing. The food was amazing, we had the set menu starting with the carribean punch, it reminded me of the 80s when we all drank Malibu mum loved it. Mum had the Mackrell pate and I had the beetroot and goats cheese salad for starters, then we both had beef bourguignon the beef was so tender it melted in your mouth, then I had a chocolate mousse very rich and tasty. Mum had a Irish coffee, it was very strong but she managed to finish it. Amazing experience
Sharon Talbot . 2025-03-08
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FANTASTIC EVENING! Waiting for the taxi i decided to have a look at the reviews and was so disappointed so I geared myself up for a big altercation at the end. Everything was absolutely superb from the service to the food. The ambience was warm and inviting and the staff worked well together ensuring prompt and professional service all night! The portion sizes are quite small (perfect for me personally) but I wouldn't say value for money unless u have purchased a red letter day experience. Everyone that has a gripe with these Virgin deals etc.. needs to report to them as they are the ones misadvertising the product not the actual resturant. I will post a copy of the menu so u can see for yourself.. the water at £6.50 wasn't on the menu but we already had the heads up not to order. All round fab experience for us.
Joanne Edmonds . 2025-03-05
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We had a 5 course meal and it was great, nice sirloin steak for the main part. Very friendly and attentive staff, really nice. We'd definitely go back.
Richard Beresford . 2025-03-03
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I was given a Virgin Experience voucher for the £69 set menu here. The food was delicious but there are a lot of hidden charges they don't tell you about. We were asked if we wanted water, we were not told it was £6•50 a bottle. We were informed that anything extra to be paid had supplement next to it. The waiter encouraged us to have sides with our meal, however, he did not inform us that this was an extra cost. You really have no choice but to have extras either as a lump of steak on its own is not very appetising so you would order chips. Ordering onion rings, and red cabbage for me, wouldn't have happened if we knew it was extra as well. I knew the coffee liqueur had to be paid for as the tasting menu was just for the food and a cocktail. But... getting a bill for £78 left quite a nasty taste in the mouth and spoilt what had been, so far, a lovely experience. If you had only clarified what was included and what was not we wouldn't have had such a shock. It is something maybe you should think about, being just a little bit more honest with your customers. Such a shame as the food really was delicious....
panthericus . 2025-03-03
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Had a fantastic meal staff were amazing food stunning
Mr Hills . 2025-03-02
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Great service and the restaurant was full, so it was a nice atmosphere, we were there as we had a Virgin experience voucher for Xmas However the food was so disappointing. We had the 5 course menu, the steak was ok, but the rest was very average. Even the toffee pudding was a disappointment as quite dry, the lemon posset overly sharp. Wine and sides are way overpriced for what they are. Staff we though very welcoming
Adel Eisa . 2025-03-02
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Disappointed at the management of this place I arrived to this restaurant with great expectations but was left with a bitter manager who was busy but unbelievably rude. The staff generally were good but the manager had not even bothered to look at us when serving us or even throwing the receipt at us. In addition the total of our bill was wrong and when I asked about it he did not even bother apologising. The food was cold and I'm disappointed considering this is a 'Marco pierre' restaurant
Abanoub Reyad . 2025-03-01
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It was a belated birthday lunch, but I was still celebrated by the staff.
Olufemi O . 2025-02-28
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Top notch service, excellent venue, really enjoyed the meal and the vibe of the place, you need to have an offer coupon or something like that otherwise it's going to be an expensive meal, but go if you can you will enjoy it.
Laurence Eaton . 2025-02-28
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Awkward to find restaurant, but once inside atmosphere was brilliant, staff were extremely polite, attentive, without being intrusive. We had the 5 course tasting menu, which was excellent, only downside was they didn’t have a cider option
Malcolm Mobsby . 2025-02-28
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Nice evening. Lovely atmosphere, great service, good food, a touch overpriced. Feel like you're paying for the name. I.e. steaks come with nothing, +£8.50 for a small portion of chips is a lot given the spuds cost 20p.... sticky toffee pudding v avg, lukewarm, inconsistently baked, bitter toffee sauce..... overall OK.
Steve Ranaghan . 2025-02-28
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Had a delicious 5 course menu today using Christmas voucher we were given. Fantastic cocktail included and every course was wonderful. Best steak I’ve ever tasted and cooked to perfection. Attentive staff and lovely atmosphere. Yes extra to pay but only minimal for wine and service charge. Couldn’t fault anything today
Sue B . 2025-02-28
MORE AT TripAdvisor
Very nice place in central London, could be better explain a 3 course menu...apart of this good food and friendly stuff
Matede Coka . 2025-02-27
MORE AT Google
Brilliant service, friendly and attentive staff. Due to a diary mix-up we showed up at the wrong time but despite being busy they accommodated us without complaint and just a short wait. Steak was beautifully cooked with no gristle, boeuf bourgignon likewise. Very happy with the whole experience
Steve Dorrans . 2025-02-27
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Excellent meal and service. Excellent customer service by Grant and our French waiter (didn’t quite grab his name). All three courses were excellent with superb recommendations. We actually went for the duck which was really good.
Giles R . 2025-02-25
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We went with an experience voucher that covered 3 courses, think I would have felt cheated price wise if it wasn't for the voucher. Food was just ok, expensive for what it was. Service however was superb.
Tom Claringbold . 2025-02-25
MORE AT Google
Everything was perfect. Had a red letter day. Will definitely come back again and recommend coming to this restaurant. 1st class
Robert terry . 2025-02-25
MORE AT Google
If you go there, get the 14oz ribeye and thank me and the owner later. THE best food I've ever had.
Oliver White . 2025-02-25
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Honestly wasn't expecting much. These celebrity endorsed places are often disapointing. However... We were greeted by Jose. He was the perfect maitre de. Impeccable manners, quietly funny, and very attentive. The waiters were sweet and attentive. Nothing was a problem. We had a voucher that we were gifted, and (again) in the past this hasn't always worked well, not here, everyone in that room was treated as if they were the only guests in the resturant. The food was delicious! The blue cheese was to die for; and they make really good cocktails... really good! At the end they gave me a dessert for my birthday, it was so sweet. I 100% recommend this resturant. I have no negatives at all, not a single thing was wrong... even the people sitting on the table next to us were lovely!
Liane B . 2025-02-24
MORE AT TripAdvisor
Not the best experience. The steak is served without any sides or salad. Not many options in the menu. The taste of the food was not very good.
Dorin Perjaru . 2025-02-23
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We dined on a voucher, given as a gift. The food was well presented, with good flavours - mackerel pate/ham hock terrine, fish/tornedos, treacle tart/cheese plate. But price versus portion is poor, even despite their 'vibe' being haute cuisine. Service was good, but too fast for us. Atmosphere is good, although we had to use phone torch to see menu, which seemed to unsettle the manager. There is a 'booking fee' for the table, plus cover charge, plus service charge and then supplements. We definitely felt like voucher scum and unfortunately rather than drawing us back or recommending to others, we would do the opposite, so an opportunity missed, if that is the plan with allowing vouchers.
Clare . 2025-02-23
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I found the service really good staff are very friendly great atmosphere the food was nice. Would definitely recommend.
Simon Nichols . 2025-02-22
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Although the food was good (not exceptional), it is all significantly overpriced. £8.50 for a side is ridiculous, even for London prices! The portions are small, particularly the starters, and the dessert wasn't anything to scream about. Can't fault the service or the atmosphere, but unless you are willing to throw money away, I would avoid it.
Joshua Ryan . 2025-02-20
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We had a virgin experience voucher and was slightly nervous after reading some reviews but had no need to be! We could not fault the meal at all. The Staff were very . attentive. The menu had plenty of choice and the supplements were clearly stated We had 3 courses with a cocktail and we did not select anything with supplements so . all we were billed for was the service charge Food was lovely! Would come back
Rachel . 2025-02-19
MORE AT TripAdvisor
We went for the 5 course lunch menu from a Virgin voucher. Very good value for somewhere in central London however the food is a bit likes its off of a conveyour belt. 2 of the dishes were very average. The mackrel pate was very non mackrel and a bellini starter was tasteless. The steak was fantastic and the champagne offer was reasonable. Great postcode cocktail too. Overal it was good, not amazing!
Tex . 2025-02-18
MORE AT TripAdvisor
Was asked to leave after 1 hour because they needed the table after spending 110 pound on a meal for 2 this is disgusting shame as the good was good but would never return
Maria Keil . 2025-02-18
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An amazing venue. Dinner was fantastic. The sticky toffee pudding was to die for… yum 😋. Defo be back. Zlatica- out waiter, you was fantastic so hospitable, with a beautiful smile!
joe hall . 2025-02-15
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Completely underwhelming experience. My £50 pound steak was average to say the least. To be honest I’ve had better steaks out of Lidl.
JJ Just . 2025-02-15
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In addition to waiting 2 hours for the food to arrive, the drink also arrived with maximum delay, the simplest drinks that had to be taken only from the fridge (water, cola) came one after the other. The food also arrived completely undercooked, (the meat that was supposed to be smoked) and the meat not tasty enough
Sabrina Andreea Pisoi . 2025-02-14
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Amazing food and fantastic staff. Looking forward to the next time we go!
Gunaratnam Niranjan . 2025-02-14
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Very tasty food but the smoked salmon starter was a bit small! The boeuf bourguinon with creamy mash was delicious.
Trudi Dane . 2025-02-14
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Extremely expensive and Sneaky. Water: £7 Bread: £5 napkins:£1! 12.5% service charge! Food wasn't that nice. Staff were rude and pompous
James Wyles . 2025-02-14
MORE AT Google
Well…let’s start with the negatives. Service was definitely not up to the prices. Prices are exaggerated on everything. However one things you cannot complain is the food and its quality which was impressive and in the end of the day this is why you want to go out for a dinner to have some nice tasty food. Overall is a good place however staff need to be more proactive and friendly.
Andrew Ristin . 2025-02-13
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On February 12, 2025, I returned to The London Steakhouse & Co, hoping to replicate the wonderful experience I had a year ago when I celebrated my birthday there. Regrettably, this visit was a stark contrast and left me quite disappointed. I ordered the portobello mushroom dish, anticipating the same delightful experience from my previous visit. However, what I received were slices of common button mushrooms, not the hearty portobello I expected. When I raised this issue with the manager, Jeff, his patronizing response made me feel as though my concerns were trivial. I had hoped that my past positive experience would matter, but it seemed irrelevant to him. Additionally, we requested to replace one of the mushroom side dishes with fries, which never arrived. Despite this oversight, we were still charged for both sides, further adding to our dissatisfaction. The manager's rude demeanor not only made it uncomfortable for us to address these issues but also drew the attention of other diners, making us feel as though we were causing a scene. It was disheartening to leave the restaurant feeling like a bother rather than valued customers. Reflecting on my previous visit, I recall the staff being pleasant and attentive, which is why I chose to return. This time, however, my loyalty and past experience felt completely disregarded. Given the poor handling of our concerns by Manager Jeff, I cannot recommend The London Steakhouse & Co. It’s disappointing to see a place that once provided such a great experience fall short. I sincerely hope they reevaluate their customer service approach and recognize the importance of treating all patrons with respect.
Catherine Duhina . 2025-02-13
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They tried to say they were serving me something it was on the menu which it wasn’t very so disappointing and the manager told me to not to raise my voice when he said that out loud total joke never coming back and very disappointing for an early valentine meal😔
Thiago silva . 2025-02-12
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Amazing food promptly served after ordering. Unhappy wine waiter...only staff member with no smile. Two full bins of rubbish carried through the dining area......outrageous!!!!
janet bacchus . 2025-02-10
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This celebrity restaurant is supposed to be upmarket but this is only the case in name and prices. It is situated off the main road close to Liverpool Street Station. The decor is modern with an array of newspaper portraits. Closer inspections reveal an unbalanced chandelier with an array of tired worn bar stools in the waiting area. The reception is full of young inexperienced and unknowledgeable staff. We arrived with a Virgin Experience 3 Course and Cocktail offer and had to wait for twenty minutes to be seated. We did receive an apology, but most of the guests were also waiting for tables. Once seated we were told that we could have a choice of cocktail, starter, main and choose a side order instead of dessert. The servers came quickly with the food between courses. The starter was ham terrine which was not well seasoned and quite plain in flavour. This was followed by a large rump steak, but again the seasoning was poor and it was not an excellent piece of meat for the price. The house fries that are £7.50 were also average. The peppercorn sauce was also underseasoned. The overall meal was underwhelming and a case of paying for the name rather than the quality. The only highlight was the Caribbean Rum Punch which was excellent in taste. We paid for two additional glasses of good red wine but then were charged for the side orders. We explained that we were told this was exchangeable with dessert which would have been more expensive, but the server said this was not correct. The server seemed offended and called for the manager. The manager came after another server said we were incorrect and dismissed what we were told at the beginning stating that we were misinformed and that there were no substitutes allowed. To avoid a scene we paid and left. This was a terrible experience and is becoming typical of the poor standards, prices and offers from many Central London restaurants. It is no surprise tourists and people of London are frequenting restaurants less if this is the experience on offer. We would prefer to dine locally from now on. I cannot recommend this restaurant and suggest it is avoided for poor food, bad customer service and high prices living off the name of a celebrity chef.
Louis Cecile . 2025-02-09
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It is a very lovely place. I will definitely be back. Great service, great food. It was a very nice dining experience all around.
Lady Ska . 2025-02-06
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Very elegant, super foods, the staff extremely polite.
Tímea Bihari . 2025-02-05
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We were in particular pleased with the service. Food was presented well.
Kevin Moore . 2025-02-04
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Lots of hidden charges. Meat wasn't cooked to my liking at all. I wouldn't return
L S . 2025-02-02
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This visit was excellent from start to finish. Friendly welcome, great service and fabulous food. The atmosphere was very good with nice background mood music. I would highly recommend this restaurant.
Tony Zammit . 2025-02-02
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Awful experience (as with any business where discretion is non existent and policy is never questioned). My wife woke up sick this morning and in trying to cancel we were offered 3 options. Lose the booking (an expensive Christmas gift from our children), honour the booking made and so risk infecting their 'not so valued' customers today or pay an additional £30 simply to move the booking to another date. Given this was a gift we reluctantly have opted for the 3rd. However, I feel it is important to point out to potential customers how London Steakhouse view their customer base (purchasers of vouchers, today's diners and us) before selecting a place to dine.
David Armstrong . 2025-01-31
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We received a gift voucher from our friends to use in this restaurant. The food was great, service was excellent.
Veronica Rich . 2025-01-29
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In a nutshell, this place is overpriced for what you get. Small portions and £8.50 for all sides (how can a side of salad and chips be the same price?). The atmosphere was pleasant and staff were mostly attentive however you can get better quality steak for better prices elsewhere.
Matthew More . 2025-01-28
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We got this as part of a virgin experience. The London steakhouse is very expensive for what it does. We had ribeye steaks, both were cooked nicely, both medium rare, good colour on the outside, great. The starter was prawn, chilli and garlic bruchetta, it was bland, the prawns were under seasoned and we could not taste any garlic or chilli. The steaks tasted nice, but the mushrooms and onion ringsx4 both costing £8.50 were small and tasteless, The cocktails were uninspired and pretty weak tasting. Dessert was okay but again the sticky toffee pudding was sweaty and delicious but had no real flavour, no taste of dates or toffee, just sweat. Overall a very expensive average meal
Aaron Mcgready . 2025-01-27
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I went int he evening, the light is very low you could not see properly. We went because of a virgin voucher offer for three course meal, at my surprised fish I wanted we had to add+£6, For dessert also chocolate we need to add +£6. Fish was just ok not the best. Also I hate the hidden charges like at the end again +£3 for table service charges, I am not talking about the other tip charges. Anyway I didn’t see many fish options or other good in dessert. I will not go next time .
Jolieskin . 2025-01-27
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Had a fabulous time for a friend's birthday celebration. I brought a cake I made to surprise my friend and the waiter serving us was soo incredibly sweet and welcoming. He was an absolute gem and even complimented the cake I made, bless him. We all loved his service so much that we tipped him, big thank you to you for being so precious. Steaks were lovely, no complaints, I chose medium rare and a prawn cocktail for starters. A light apple crumble to finish off was the perfect ending. The drinks were really pretty too. Thank you guys so much 💗
Serena K . 2025-01-26
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Enjoyed it. Had a virgin experience day for a cocktail and 5 course meal. Food was decent tho the first 2 starters were pretty small. Notable choices were beef bourguinon and mackerel terrine. I left feeling very satisfied and full. For some reason I ended up at double tree Hilton Marco Pierre white which was 20 mins away in angel. I wasn't the only one, someone behind me made the same mistake so beware. The vibes of the restaurant were really nice and it was a central location in the city. Very close to some nice quiet bars and places like duck and waffle. Good value for money especially if you don't go for any of the supplements. There was a minor cover charge and 9.5% service charge. We didn't go for any of the sides or supplements which helped. I don't drink alcohol as well which also really helps. They did a delicious mocktail for me which I recommend. My friend did get a few drinks which seemed pricey.
Ali Kamkarfar . 2025-01-26
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The food was decent but for the cost to deliciousness ratio it easily loses out to London's other steak options. The staff were friendly, and the actual decor did stand out though. This is review is based on the rump steak.
R G . 2025-01-26
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I ordered the Tournedos Rossini. Miserly portion for an extra £14 one of the staff said it was 7oz. I have never cooked a steak that shrinks that much Chips cost 8.50 what a joke. Rip off. Don't bother
Simon Denton . 2025-01-25
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The food was ok but expected more for the price, it was lacking seasoning, potatoes were bland, had to add salt. The best part was lemon posset
Karolina Mlynarczyk . 2025-01-25
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Just some hidden things for those considering buying the experience via Virgin Experience Days - it states flexible cancellation which is NOT - if you are out of 48 hour window (fair-this is mentioned in their instructions) you are stuck with either loosing your experience or £15 non-refundable charge per person to move it! This is a fraud. If you are going through Virgin Experience Days bare in mind the booking times are very limited - you will not be able to book between 4.15pm-9pm (obviously reserved for those paying more money). Reason for this review - completely ruined birthday celebration which was out of our hands due to cancelled flight. I chose not to be ripped off and lost money as oppose to paying £60 for what? moving the date! There must be a human factor somewhere, no?
Eirida Kaulakiene . 2025-01-24
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My birthday meal with my son today...I picked the restaurant so frist time here...restaurant looks great...we ordered the chateaubriand, potato croquettes and mushrooms...when the meal was served the steak looked a bit like a dogs dinner...the potatoes was great the mushrooms tasted a bit dodgy the pepper corn source well I could not taste any pepper at all...the restaurant was quite empty soo the service was ok...this restaurant is not on my list to return....come on Marco I know business is hard at the moment...but you have got to get your shit together and do better then this...I know you can and wish you all the best in the future mate
george helps . 2025-01-23
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Nice place to eat. Friendly professional staff.
Nicola Balderston . 2025-01-22
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Had a lovely lunch here with my best friend. We got a virgin experience day and the menu was brilliant. There’s was a wide range on the set menu and extra options at a small cost if you wanted another dish. We had the steak and there was a great variety of side dishes also. Was a good deal in all. We went off the set menu and ordered extra,but the voucher deal was still good for £55 ! We went over that but still worth it! I also really liked the artwork there!
Julie Harper . 2025-01-22
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Bit of a cattle market very busy Tables quite tight to each other Great service and presentation etc but not the best Expensive drinks and extras
Andy Dawson . 2025-01-20
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We arrived at 12 for our virgin experience, service was good and staff friendly. Portion sizes were small which we expected tbh. Overall the food was good, desert course was limited and being someone who likes cheese I was disappointed with mine as was served just cheese…. Nothing to go with it! My partner enjoyed her sticky toffee pudding!.
David J Lovell . 2025-01-19
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Manager Juseine is fantastic. Food delicious and service was excellent. Thankyou!
Jen G . 2025-01-19
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Loved the place, went on a Virgin Experience Day but did not realise that our meal did not include vegetables and every veg you choose was added to your bill as an expensive extra , I fully expected to pay for the wine which is quite pricey and the coffee's, but the way the Experience is described left us feeling a bit hoodwinked. Not actually what I expected. Shame stops me returning
Patricia Sollis . 2025-01-18
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A treat almost as rare as the steak, which was stunning. Doubt I'll taste a better one. Wants for nothing. Epic adventure close to Catherine Wheel Alley in the heart of the city. Escape: it's a bob or two, but well worth it for the vibe.
David Learner . 2025-01-17
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I purchased a Groupon voucher for our group it was my best friend and my sisters birthday. The food was fantastic. The host was amazing very funny but very attentive to what ever we needed. We had an amazing experience and sparkler for the birthday girls. Happy Birthday on the desert plates made it specail for them both.
The Academy of Driving Meme . 2025-01-16
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Nice venue, welcoming staff, good food. Good value set menu.
K&T GW . 2025-01-15
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Our experience here was really pleasant. Although the place looks a bit dated to some people, I think it gives a more timeless atsmosphere. I do feel as though the toilets could have some TLC but the restaurant felt like a cosy and classic Parisan restaurant thats been around for years. The menu was a bit basic but that doesnt take away from the fact that the food tasted perfect. We ordered the smoked salmon for starters, the beef bourguignon and the rump steak with onion rings for mains. The treacle tart and sticky toffee pudding for dessert. All quite basic dishes that you can make at home but it was comforting and tasted perfect so you can't really go wrong here! The one thing that wasn't basic were the caribbean punch's that we ordered - they were absolutely fabulous! The staff were also very attentive and welcoming. We felt that the service was so fast. We got our drinks and both went to the toilet at different times and there you have it, our starters were already on the table. Then it wasn't long before our mains and desserts too! I would love to come back for the beef bourguignon but again, the menu is a bit basic so I wouldn't come rushing back. It is a lovely place, the prices are great and I would recommend it.
Aleina Allen . 2025-01-15
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This was our second time visiting this restaurant, the food is stunning, the starters had come out rather quickly, the mains took a little longer however everything especially the steak was cooked to perfection *compliments to the chef* I must say that the host, Grant, was spectacular at his job, had outstanding people skills and had even told the kitchen that it was my partner’s birthday the next day, so they had written a happy birthday on his dessert which was a nice touch. The reason for not leaving the restaurant 5 stars , is that the waiter who initially was serving our table, did not ask what we had wanted to order for dessert therefore after main course , we were sat around for a little while just waiting and had to ask another server to order dessert as the initial server was no where to be seen.
Hanna Sorochan . 2025-01-15
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We enjoyed our meal and the service was excellent
Jane Hawthorn . 2025-01-11
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Tasty food, ordered 2 different steaks for myself was medium to well done and that was more than perfect The other was medium to rare and it was just perfect and great smooth and tasty Excellent service by Amadeos and Jose Amadeos was good at explaining and excellent recommendations We will be back again
Mina Makram . 2025-01-10
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I have to admit, I had the best Steak ever. At first I thought I made the wrong choice, as my wife doesn't normally eat steak but when I saw her plate was finished and she smiled and said, that was good 👍🏾
Martin Greenidge . 2025-01-08
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Second time visiting here and this time the food was much better and so was the service. Attentive waiters and delicious steaks and starters. I would give them 4stars this time instead of 3
Angel K . 2025-01-08
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Had a Virgin Experience meal and booked pretty last minute. Seen some negative reviews about add ons - and while these are true, it's also very clearly identified. Starters did come out quick, but they were both meant to be cold starters so I would expect this. We had the Prawn Cocktail (+£2) and the Ham Hock terrine. Served as described, the Ham Hock had a coleslaw type dressing on it, but no bread as this was extra and not something we wanted anyway. Tasty food, nicely presented. Mains were Corn Fed Chicken, which came with mash and red cabbage. Chicken was cooked nicely, it had a small protruding bone (by design!) but otherwise it was a filleted breast. My steak came with a sauce included. I added Fries (+£6.50). Both dishes were nice. Steaked cooked well - medium rare. I think there was meant to be a mushroom with the steak but that wasn't on the plate but no great hassle. Puddings again were nice, sticky toffee pudding with an ice cream scoop. We also had a cheese dish which consisted of a slice of blue cheese, slice of plain cheese and slice of a fruit bread! Cocktail drinks were OK, nothing spectacular. Porn star martini was +£4. Service was really good, very busy restaurant with good atmosphere. The service charge was a little heavy at £9 - we were only in the restaurant for just over an hour?
Mark Jameson . 2025-01-07
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Came for lunch with a virgin voucher someone gave us for Christmas. The food was excellent; both the starters and dessert were lovely and the steak was cooked to perfection. The staff (Jose) were also lovely and couldn't do enough for you. Would definitely recommend!
Ben . 2025-01-06
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Overpriced and hugely underwhelming. Good service, but the restaurant has been sadly neglected. Huge profits made through the famous name clearly hasn't been invested back into the business. As for the toilets, they were grubby and shabby. Zero quality for maximum profit.
Barbara Horton . 2025-01-05
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It exceeded my expectations. I got a gift voucher from a friend. Service was excellent. Good atmosphere. Although the restaurant was very busy, it was well managed. Timing was perfect. Food was good. Drinks are a bit pricey but it is normal in London. Overall, we were very happy. We will come back. Well Done!
Stephen Yau . 2025-01-05
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Despite an array of negative comments about the food, I enjoyed my meal and everyone I was with, also did. We also had a voucher gifted to us, like the many others who have left reviews, we were a table of 4.. 2 had the voucher and the other 2 paid for their dinner. The atmosphere was great, from the moment we walked in, being met with huge smiles and jokes by the host. The service wasn't on par with what the establishment should be, but it was decent enough. My only gripe was the W/C - which wasn't well maintained, or clean.
Sade Giliberti . 2025-01-04
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Wonderful! Highly recommend this fabulous restaurant
Debbie keenan . 2025-01-03
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We had the voucher and came here, food was really delicious and the waiters were very courteous. Unsure what the bad reviews are on about as this was an amazing meal and a great way to celebrate.
Archie 'Enry . 2024-12-31
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It was a double birthday celebration gift and we really enjoyed it! Everything was amazing! We shall return!
E M-M . 2024-12-30
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Amazing experience! Amanda is the best 👌 🫶
Lilia Creciun . 2024-12-29
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Not impressed at all. The food was completely tasteless, both mine and my partners. The fish cake I had wasn't even up to the standard of my local chippy, far too much spinach, the beetroot starter had no flavour at all, the chocolate mousse desert was OK but could easily have been shop bought. My partners food was also tasteless and comments the only good thing was the red cabbage. Originally our dinner table was sat next to the bar which was freezing due to the air-conditioning so we asked to move, ridiculous to think anyone could sit there. Service was very slow and not consistent. Very overpriced for what we got. Definitely would not recommend!
Rhiannon Eschle-Retallick . 2024-12-28
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Loved this restaurant, great atmosphere, quiet and intermate (perfect for a date night) the staff are super lovely and very polite. The food was amazing, I had 3 courses and two drinks👏 I can't wait to go back.
Lauren Sisterson . 2024-12-22
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Starters were poor and small the rest was fine!
Jose Fernandez . 2024-12-21
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Great food, great atmosphere with attentive staff. 😊
Wayne Brooker . 2024-12-19
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According to recent press they add surcharges for items they deem essential to their customer "dining experience". When you go in, tell them you don't want a tablecloth or napkins and see their reaction. Bet they won't agree to that!
Pluto Eclipse . 2024-12-15
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Absolutely disgusting. From the moment you arrive, two young girls who take your coat as you enter are disgruntled to be there and make it very clear that is the case. Our waitress was absolutely lovely but a horrible man in his 50s was being horrible to her infront of us (appears to be her manager?). It is a quiet restaurant and he is watching the staff like a hawk. It makes for a very uncomfortable experience. Another man (waiter?) was trying to upsell us a T-bone steak, which we did not want. They seemed annoyed when they could not squeeze any more money out of us. Perhaps work on your customer service and the food quality you provide. We will never ever be returning. A completely disappointing experience and never experienced anything so dire in all my years of dining.
Rebecca O'Connor . 2024-12-15
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Came here as part of a red letter days voucher, would not have come otherwise to be honest. The atmosphere is not great, outdated and not what you’d expect for a london steakhouse. The first thing we noticed is that the only thing that is included in terms of main is an 8oz steak, no sides, just the steak. Any side orders, such as chips were an extortionate £8.50!!! London is expensive but £8.50 is incredibly excessively priced, very obviously a money grab. We were wise to the “Do you want any water?” scam (it’s £6.50 for tap water in a bottle) so watch out for that if you didn’t already know. Our starters came out within 2 minutes which is unsettling as they’d obviously been sitting out the back for a while pre-made. The prawn cocktail starter was mushy, and the prawns dry, further confirming my suspicions that they’d been sat out ready for a while. The steak’s themselves weren’t rested enough so the plate was swimming in oil and ‘blood’ which is very unappetising… and you needed a chainsaw to cut through the steak. I’ve been to a miller & carter and had a better steak put it that way. The dessert was clearly microwaved as it came out in a matter of minutes, and the sticky toffee pudding was dry and lukewarm. We had a mouthful of champagne included, and if you wanted any other drinks cocktails were £16.50 each!! Which again is extortionate pricing considering they weren’t the classic cocktails and rather vodka and fruit juice mixed with lemonade. Service was okay, took the longest to get the bill! Even with a voucher there are hidden fees, a £1.50 cover charge per person and 9.5% service charge. We ended up spending £46.50 ontop of the voucher which you really don’t expect considering the fact the voucher is meant to pay for the meal (obviously excluding extra drinks). If you are coming here without a voucher, don’t. and if you are considering buying a voucher, don’t! Much better steak restaurants in London for the same price if not lower in some aspects. This place honestly makes chain steakhouses look michelin star. Do not recommend.
ella s . 2024-12-14
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Excellent experience here this afternoon. 5 course red letter day set menu which we added a few extras. Food was very good, steak delicious as was the fishcake. Service was excellent, all the staff were brilliant. Downloaded an app which gave us a bottle of champagne for £45 which made the meal even more special.
Kevin . 2024-12-13
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Lovely restaurant - steak was ordered medium rare - came out medium well. Not sure how you overcook a steak that much when you’re a…steakhouse. Tough and overdone. Staff were inexperienced and nowhere near the standard for the type (and price) of the restaurant - out serve leaned on our table as we ordered, didn’t understand a basic cocktail like a cosmopolitan, or what it meant to specify the vodka preference (thought we had changed our mind and wanted a straight shot of vodka). Not a steakhouse we would ever go back to. Yikes!
Davin Power . 2024-12-11
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What a great place! We booked it for our anniversary trip to London as part of the VirginExpirience deal. Upon arrival we were greeted by lovely front of the house ladies who took our coats and backpacks as we came straight from the train. We were then served by the most friendly and attentive team of waiters and checked on by the manager. We had a delicious T-bone steak, that was accompanied by champagne and cocktails. Everyone was nice and helpful, the restaurant has cozy and warm atmosphere and the food was heavenly. We will definitely be coming back next time we're in London. Thank you for a great experience 😊
Kittey . 2024-12-09
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Birthday treat for our Daughter 5 Stars Food and service exceptional Daughter enjoyed every minute
Stephen Owens . 2024-12-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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713 Opinions
Traveling for work and stopped off for dinner. Oh my God the Cod! Absolutely delicious!! Stunning wait staff, super attentive and lovely. Even comped my wine just because my cod took 'longer than it should have' to arrive - I really didn't notice this and don't think it could have been over 30 minutes which is a pretty normal amount of time to wait for good food. Salted brownie was also banging - took it to go and have to say it tastes even better when eaten in a bath :D Atmosphere only lost 1 star because of the finance bros which really isn't the restaurants fault but who's annoying boastful brags can put anyone off their food.