London Steakhouse in City of London, Westminster

Absolutely disgusting. From the moment you arrive, two young girls who take your coat as you enter are disgruntled to be there and make it very clear that is the case. Our waitress was absolutely lovely but a horrible man in his 50s was being horrible to her infront of us (appears to be her manager?). It is a quiet restaurant and he is watching the staff like a hawk. It makes for a very uncomfortable experience. Another man (waiter?) was trying to upsell us a T-bone steak, which we did not want. They seemed annoyed when they could not squeeze any more money out of us. Perhaps work on your customer service and the food quality you provide. We will never ever be returning. A completely disappointing experience and never experienced anything so dire in all my years of dining.

According to recent press they add surcharges for items they deem essential to their customer "dining experience". When you go in, tell them you don't want a tablecloth or napkins and see their reaction. Bet they won't agree to that!

Came here as part of a red letter days voucher, would not have come otherwise to be honest. The atmosphere is not great, outdated and not what you’d expect for a london steakhouse. The first thing we noticed is that the only thing that is included in terms of main is an 8oz steak, no sides, just the steak. Any side orders, such as chips were an extortionate £8.50!!! London is expensive but £8.50 is incredibly excessively priced, very obviously a money grab. We were wise to the “Do you want any water?” scam (it’s £6.50 for tap water in a bottle) so watch out for that if you didn’t already know. Our starters came out within 2 minutes which is unsettling as they’d obviously been sitting out the back for a while pre-made. The prawn cocktail starter was mushy, and the prawns dry, further confirming my suspicions that they’d been sat out ready for a while. The steak’s themselves weren’t rested enough so the plate was swimming in oil and ‘blood’ which is very unappetising… and you needed a chainsaw to cut through the steak. I’ve been to a miller & carter and had a better steak put it that way. The dessert was clearly microwaved as it came out in a matter of minutes, and the sticky toffee pudding was dry and lukewarm. We had a mouthful of champagne included, and if you wanted any other drinks cocktails were £16.50 each!! Which again is extortionate pricing considering they weren’t the classic cocktails and rather vodka and fruit juice mixed with lemonade. Service was okay, took the longest to get the bill! Even with a voucher there are hidden fees, a £1.50 cover charge per person and 9.5% service charge. We ended up spending £46.50 ontop of the voucher which you really don’t expect considering the fact the voucher is meant to pay for the meal (obviously excluding extra drinks). If you are coming here without a voucher, don’t. and if you are considering buying a voucher, don’t! Much better steak restaurants in London for the same price if not lower in some aspects. This place honestly makes chain steakhouses look michelin star. Do not recommend.

Excellent experience here this afternoon. 5 course red letter day set menu which we added a few extras. Food was very good, steak delicious as was the fishcake. Service was excellent, all the staff were brilliant. Downloaded an app which gave us a bottle of champagne for £45 which made the meal even more special.

Lovely restaurant - steak was ordered medium rare - came out medium well. Not sure how you overcook a steak that much when you’re a…steakhouse. Tough and overdone. Staff were inexperienced and nowhere near the standard for the type (and price) of the restaurant - out serve leaned on our table as we ordered, didn’t understand a basic cocktail like a cosmopolitan, or what it meant to specify the vodka preference (thought we had changed our mind and wanted a straight shot of vodka). Not a steakhouse we would ever go back to. Yikes!

What a great place! We booked it for our anniversary trip to London as part of the VirginExpirience deal. Upon arrival we were greeted by lovely front of the house ladies who took our coats and backpacks as we came straight from the train. We were then served by the most friendly and attentive team of waiters and checked on by the manager. We had a delicious T-bone steak, that was accompanied by champagne and cocktails. Everyone was nice and helpful, the restaurant has cozy and warm atmosphere and the food was heavenly. We will definitely be coming back next time we're in London. Thank you for a great experience 😊

Birthday treat for our Daughter 5 Stars Food and service exceptional Daughter enjoyed every minute

If your using a voucher for "View from The Shard & Three Course Dining with Cocktail at Marco Pierre White's London Steakhouse Company" just be careful of all the hidden charges in your bill! The 9.5% isn't hidden, does state on the menu and is removable from the bill but it still shouldn't be added on in the first place! The 2nd hidden charged is the cover charge per person. Only a few quid but still another hidden charged! If they ask you if you would like water for the table, it's not free! Staff should of said this in the first place! £6.50 for some water! I'm surprised they didn't charged for hanging your coat up for you! Food was nice! £8.50 for small bowl of chips is abit rich even for London prices! Cocktails was pretty decent too! Wouldn't go back any time soon but still worth a visit!

I recently dined at Steak House London, and overall, it was a delightful experience! The food was absolutely delicious, and the service was great up until dessert. However, we did feel a bit rushed towards the end of our meal. I had specifically asked about the 10:30 pm seating and was assured we wouldn't be hurried, but unfortunately, that wasn't the case. We arrived 10 minutes late, but the host who seated us was fantastic. Despite the rushed feeling at the end, I enjoyed the meal and would consider returning.

Foods are great, steak is tasty, with addition to their warm service. A huge appreciation to the female staff who gave us a greeting celebration plate for our recent wedding. Definitely highly recommended place for any occassion.

Visited for lunch having been given a Marco Pierre White dining experience. Super friendly and attentive staff and very helpful when booking. Nice menu with plenty of additions if you wanted extras to accompany your meal. Very nice cocktails were included as well. We enjoyed the food it was all fresh and hot. Particularly enjoyed the sticky toffee pudding! Unfortunately I thought there was a bit of a sting in the tail when we got the final bill, there was an additional fee of £6 added which when questioned was told it was the fee between the supplier of our voucher and the restaurant - I thought this was a little unfair and felt that cost should have been absorbed or added into the cost of the original experience. Only £6 but unexpected - so final bill of £38 for two small red cabbage - a crazy £8.50 each, £4.00 extra for one of the deserts, the rest for a tip/service charge - which I had no problem with for the service as the waiting staff were very nice. We had a nice time although did feel a little disgruntled at the end, but it’s London I guess.

Nice place, nice staff, nice food.

Sweet potatoe soup was watery. Poor bread to go with it. Standard chips. You would have thought with it being high end steak restaurant they would have offered triple cooked, beef dripping i could go on.. Not enough peppercorn sauce. Dessert was nice. Overall i think a couple of things could be improved.

we went to liverpool street london the women on front desk was extremley stern we kept being asked did we want water then they charged us six pounds for it we was told a service charge which we were told eveyone has to pay all they worry about is selling you extras to add to the bill we would definatley not go to this place again

Expensive for what it is. Sirloin had a bone, which was a first in 50 years of dining out. Ribeye was not that hot for a medium. Sides were tiny for the price.

Adequate meal, good cocktails, attentive staff, won't visit again and wouldn't recommend. Shame there's an extra charge for napkins and the table cloth (according to our waitress that's what the "cover charge" is for). Toilets could do with modernising. Service charge is not included in any voucher you may have.

Lovely, helpful staff and the food is fine. Just a bit overpriced.

Had a lovely meal with my wife couldn't fault the food or the service

We had fantastic dinner here. Everything was delicious and service was great. Our waitress lead polite and helpful. I really liked my beef. Cocktails are good quality.

I bought a voucher through Virgin for a 5-course meal. The food was good, but the menu needs an extra choice. Some steak meals come with no sides. That means you end up paying more if you were not prepared. The food was a 3.8/5 in my opinion. The starter way too tiny, bit it tasted great. Desert was adequate avd tasted good. The ambishve is nice. I love their art.

Food was delicious, from start to finish. The beef bourguignon was superb!

I purchased a voucher for a five course meal with cocktail from Virgin experiences for my wife's birthday. I can safely say I will be thinking twice about doing that again and we will never be visiting this restaurant again. It was not a nice relaxing experience with great food as advertised. I guess alarm bells were ringing when we booked our table as there was an admin charge (rip off) this is in addition to the cover and service charges applied on the day! I could forgive the additional charges (even a salad for the steak) if the service and food were any good. The starter cocktail along with the 1st and 2nd courses all served together. In all we were rushed through (so another wallet can be emptied after) our 5 courses in less than an hour. I truly believe I've experienced slower service at Macdonald's and the foods got more flavour; my wife steak was tough and very hard to cut let alone chew! The next day we visited Touro Prime, in Wardour St, Soho. All I can say is WOW, far better service, food, wine, atmosphere, value, the whole experience!

Now you may think this is going to be a lovely, fancy restaurant but don’t let this fool you! I came here using a gift voucher. You’d think with a gift voucher for a 3 course meal you’d have everything you need, especially for something so fancy but having to pay £50 EXTRA for booking a table, chips? And a service charge. Now, onto the food. This was appalling. I ordered the 8oz rump steak as it’s the only one your allowed with the voucher and I ask for it well done. They bring me the singular steak (which you have to pay for anything else with it) and it’s pink…not well done! Ok so maybe they just had a little hiccup, moving onto the chips. Shocking! Once again, a fancy restaurant known for its delicious food and I still get soggy chips? Sort it out. Now desert. You get cutlery with desert, dirty cutlery. Yes, dirty. My spoons were covered with left over sticky toffee sponge from the person before me. Now I ask for the bill after my disaster of a meal and guess what! They give me the wrong bill. Is it really that hard guys? Like seriously? I do not recommend this restaurant at all, it’s over priced for what you are getting and trust me, the service isn’t worth it. Thank you.

We purchased a buyagift set menu for 2 with cocktails voucher. It was very good value for money. Staff were very attentive, ambience is nice, they do have alot of supplements on the menus, but you don't have to choose those options. The bourginion was delicious, my husband paid the supplement for the 14oz ribeye and said it was one of the best he's ever had. We will definitely return using a voucher.

Wow, what an experience , service was outstanding from the moment we walked in. Smiles on all staff members faces with very smart aperances. Our waiter was friendly and helpfull . Food was amazing and deffinetally worth the booking in advance. I would have taken more food photos however it was so tasty I completely forgot . We had a vigin experience and a voucher for champagne. 100 % recommended.

Fantastic evening, the food was amazing and service was excellent. Bought champagne package via Virgin experience and all went very smoothly.

Very attentive and friendly staff, but food fell far below expectations - incredibly low effort and uninspiring starters followed by average steak and a dollop of pudding. To top it off, charged £8.50 for a handful of fries. All the trappings and costs of high end dining, none of the substance.

Was invited by a friend to share a lunch time meal, lovely atmosphere, very friendly staff, nice table lay out and set up. Food was good, small 1st/2nd course , very good Ham Hock terrine, good Boeuff Bourguinnon, tasty mash, the chocolate mouse was rrrrrealy delicious! Overall good experience, especially on a deal! A lgood meal, very good service, and in great company as always.

From the minute you walked in you were made to feel welcome. The service was spot on we had oveen serve us and he was very friendly, the food itself was lovely i can safely say they were the best onion rings i have had, my son had paid £75 so we had a 3 course meal for 2 for £24 this was for a couple of extras, i would highly reccomend this restaurant

A friend and I went here (with a 'Red Letter Day' voucher to celebrate my birthday), and we both very much enjoyed the meal and experience. The food was delicious (with portion size perfect to feel you'd eaten enough at the end of the 3 courses. And my dessert was beautifully flourished with birthday greetings), the waiting staff were attentive without being annoying, and the ambiance was most pleasant (except for the music and it's volume). Therefore, overall can happily recommend this venue (109-117, Middlesex St.), especially as I am a fussy eater who prefers to cook for herself.

Oh dear - what an embarrassment . Cant fault the serice but oh my days, when its all about the food this was awful to say the least. We had booked the '5 Course and Cocktail for Two' - 1st and 2nd course were bought out together - so we already felt rushed and course 2, 'the bettroot and goats cheese salad' was 6 slices of beetroot (possibly out of a jar) and a teeny tiny cube of goats cheese that could have been eaten with a cocktail stick. Course 3, the ham hock terrine was basically the taste (and look) of spam and then we move onto the main - we both went for steak, which bearing in mind this is a Marco Pierre White Steakhouse, was surely a safe bet ........nope. Both cuts were so chewy, very difficult to cut and absolutely tasteless. The other thing to mention is with regards the sides as the steak came with absolutely nothing else. All sides are an eye-watering £8.50 each. I went for chips which were honestly the best thing I had eaten all evening. My partner went for creamed potatoes which were stone cold and no bigger than 2 spoonfuls in size .......FOR £8.50!!!!! Seriously! When we mentioned this, the staff apologised and did offer to try again but by that time we had lost our appettite. By way of apology we were offerred a glass of champage each which was nice but the better thing to do would have been for them to just charge us for the wine and not the food. Anyway, lesson learnt and happy to spead the news that this is yet another eatery in London that charges stupid prices for awful food. Avoid!

We used a voucher for the 5 courses and cocktail menu. The service was excellent, the food was too!

Read until the end.... Pleasantly surprised with this experience today, after getting a voucher and reading some of the reviews. The service was amazing, attentive and the waiters were all really accomodating. Food was good, the steak could use a little more seasoning but for the value of the voucher I cannot complain. A few people on here moaning about the price of sides but most people were eating using an experience voucher, so the business has to make money somewhere!! I didn't mind paying £8.50 as altogether the meal was 1/3 of what you'd pay had you bought the entire meal. The beef borginion was the highlight along with the lemon posset. A final mention to the amazing male waiter that saved a woman's life today - she unfortunately was choking for quite some time and he quickly administered the heimlich manoeuvre until she was okay again. It was a super worrying situation to see unfold however the staff did brilliantly and a testament to wait staff having to wear many different hats and go the extra mile. Honestly such an amazing act of kindness and fast reaction. They do not get enough credit.

Service was a little rushed for us for a 2015 sitting. I guess in Central London demand is greater for tables and even with a late booking they can turn the table. Food was OK, nothing to write home about but equally it wasn't bad. Our waitress was attentive and helpful, but they aren't helped with the fast turnaround of courses. All in all, it was OK, but plenty of options in the area so unlikely to return.

We waited around 25 minutes for someone to come over and take our drinks order most of them where all just standing around, when someone did come over to take our order i informed them about my citrus allergy and thought it would be taken care of however when it came around to deserts they told me the treacle tart was okay to have after i told them again about my allergy. once the deserts came and i took a bite i straight away tasted orange and my boyfriend called someone over to ask, they said there is no orange in and we had to ask multiple times for them to go to the kitchen and check, once they came back with the treacle tart again they said there’s only lemons in and again i told them i’m allergic to citrus but they where adamant it was fine because it was only lemons after going back and fourth for a few minutes they finally brought me out a new desert with no citrus in however they kept calling it a intolerance. after ten minutes the manager came over and didn’t take the situation seriously and only brought us over two champagnes. The manager came that we spoke to before about the allergy and desserts came over after and asked if i’m still alive. Luckily my allergy isn’t life threatening however these situations should be dealt with differently and more seriously as some people arnt as lucky with the effects of allergies.

Wowcher steakhouse. Supplement extras shown on menu however beware of side orders £8.50 each. £16 for two portions of small fries. Daylight robbery. Butter is margarine, sour dough soft as mother’s pride. Needed magnifying glass to see starters. Total con. Like being in episode of ‘first dates’ Thank goodness we don’t drink. Prices per glass were eye watering. Staff selling up throughout the meal. Checked bill and found added items which we had removed. Could not wait to leave.

Fantastic food and brilliant service.

Receptionist was rude pretended she couldn't see our reservation and tried to send us away. Food was below average, save your money and go to a different steakhouse, very expensive not worth it

Visited with a Groupon for three courses for two with a cocktail each. The voucher was around £100 and we ended up spending that again on wine and sides. The food was very nice and we were well looked after. However, i do think that London has a lot more to offer for the same kind of money.

Amazing experience!!! Food was so, so good and the staff incredible, expensive.... but I would go again.

Nice place , but you are rushed all the time, wouldn't rush back .

Had a Red Letter Day voucher as a Christmas Gift and used it up last weekend. Having read the reviews I always have an open mind and judge the experience on my own merits . The greeting etc was fine and our table was offered straight away , and the wine waiter offered us water to start which we declined but he still gave it too us ? We chose the Red house wine, the looked at the menu , at no time was we informed that out voucher might only offer us a 3 course meal But our party decided to go off the set menu and realised that that’s where you need to have a healthy bank balance. Everything on the menu was separated , even chips ! We all opted for Steak , 2 Ribeyes , 2 Sirloins , 4 chips 2 onion rings and one portebello mushrooms . My wife prefers her steak well done , and I noticed the meat was still on the bone (why ). She had trouble cutting the meat , and on request the Steak including my Daughters Sirloin had to go back to the kitchen to be cut up into edible pieces . I used to be a Chef and never in the years I did it was a sirloin steak cooked and serve on the bone . Maybe this is there way to give the impression to make it look larger . So 4 Steak & Chips with a bottle of Red came to £293 , including the original 2 vouchers . Avoid this Restaurant especially if you have a Red Letter voucher , it just sucks you in to a meal that is vastly overpriced and uses Marco Pierre Whites reputation as its standard .

Dishonest restaurant that doesn’t impress. I was gifted a groupon voucher for a 3 course meal with a cocktail. I followed the link online to book a slot & then received an email to say that the value of the voucher was £53. As I didn’t buy the voucher myself, I was a bit confused but didn’t query it as I assumed I would get what the voucher was for (as always is the case!!) I arrived at the restaurant with my partner to celebrate our anniversary and I asked about the voucher. The manager told us that we couldn’t have the 3 course meal as we needed to pay an extra £10 pp in advance and pre book this. I explained that at no point during the booking process was this explained or written down anywhere, and that I happily would have done so if I had known. He dismissed my argument and said it was restaurant policy. We ended ordering from the a la carte menu and spent over £150. £53 was then deducted but there was really no point of a ‘voucher’. My advice is read the t&c’s and confirm the menu prior, as they try to trick you into paying full price. Food was nice but overall experience was very poor. It ruined our anniversary date, so I wouldn’t recommend or come back. There are similar restaurants in London with excellent service so don’t bother here.

Service was fantastic. Food was delicious however we ordered the Chateaubriand and the portion size felt very small and the sides seemed small also for the price.

Amazing, friendly staff, wonderful evening. 70th birthday of my partner. The waitress went above and beyond to make our meal perfect. Steak was amazing 😋

Food was average at best with a hefty price tag for what you get. I think the staff think it’s a better venue than it is, as our waiter was very stuck up his own behind. I got a red letter day for my girlfriend where we visited the shard and had dinner here. The staff at the shard were a lot more friendly and welcoming. Overall a very disappointing visit to the steak house, the attitude of the staff left us with a bad taste in our mouths after what was a great day in London. Wouldn’t advise people to go here as there are so many great restaurants in the area that aren’t dark and dingy little holes that have great staff with great customer service.

We got a voucher from family. Here is why I would not recommend going: - we had to pay 20£ just to BOOK. This was not taken off the bill. If you want to book evenings or weekends you need to pay £10 pp, non redeemable. - almost everything was on supplement. All the steaks are not included and most of the menu they give you isn’t neither. - wine is at an extortionate price. £50 for a bootle that actually is £15?? We had to pay on top of £87 + £20 for food that wasn’t actually good. The total bill was overall £200. This was not worth it. There are better places you can go. Just a cash grab. Only positive is that it is a nice place.

The food was pretty basic and way overpriced for the quality. The cheaper bottle of wine was £44 and was actually left behind. We had a voucher as a wedding gift and topped it up on booking, we still left with a bill just under £100 for a basic 3 course meal with a bottle of wine. Steak was overcooked, but the sides were very tasty. I had a goats cheese starter, which was actually a plate of beetroot with a specle of goat cheese. It's my go-to starter, so I have had it in many places. I was disappointed. Overall, disappointing.

Used Virgin experience voucher (which seems a common theme), lovely food and friendly staff. What let it down was we did feel very rushed and finished 3 courses within 45 minutes, which was a consequence of all courses being brought out rather quickly - with no time to rest. Bill was brought within 1 minute of saying we didn’t want a coffee (without out asking for it). Be prepared for the deposit you put to secure the table to be a cost not a reduction.

Had a buyagift voucher which we were given for xmas last year. They were attentive when i needed to amend the booking via email but this was due to the website link not functioning. Upon arrival we were greeted warmly and our coats were taken. We were seated prompty and the service was fast, We had a 3 course meal and were in and out within an hour. We were offered water but not told it would be charged at £6.50. The starters were great. We had the Prawn Cocktail and the Salmon Blinis. We opted to pay the supplement for the 10oz(£17) and 14oz(£20) ribeyes - Huge regret! I requested medium rare and it came out almost Blue. I'm not too fussy so i didn't complain but it meant most of the steak was fatty and chewy, which was a real shame considering that was supposed to be the star of the show and can be cooked better at home. The fries and the mash were nice but were nothing special and not worth £8.50 each. The desserts were good too, we had the Treacle tart and Lemon Posset. The bill came to £175 minus the £55 for the voucher so we ended up spending £120 which all in all, could've certainly been spent elsewhere and have got much much better value for money. Overall a 4star review is maybe a little generous as i doubt we'll return but we left feeling fairly satisfied and did mostly enjoy the meal and experience that came with it. If you're bringing a voucher. Stick to the meals that don't have supplements, they'll provide much better value.

My son bought me a "gift" voucher for a dine for 2 experience. The service at the restaurant was exceptional. The ambience and atmosphere was very comfortable. The three courses we chose were absolutely delicious. I would comment that the steak was a little tougher than I like, but still tasted good. The cocktails are a little expensive but generally the going rate for London dinning. The artwork was commical. Would highly recommend, especially as a gift/dining experience.

Lovely food and excellent service. However it’s let down by a cover charge of £1-50 each plus side orders priced at £8-50. We had a £65 buy a gift voucher and we paid the supplement and had ribeye plus some more bread and a small side salad. So we had to pay an an additional £60. We worked it out and it’s actually cheaper to get a buyagift voucher and pay extra than to pay for the items on the menu itself ! . Had a lovely evening though and would go back. The ribeye was lovely and so were the fries. The sticky toffee pudding is delicious as well ! All in all a good experience.

This is an odd restaurant, it’s trying to be very high end but the waitstaff is not up to it and the food is very medium. Everything the bad reviews says is true, the cocktails have no alcohol in them, the steak was undercooked and the sides are £8.50 each for a small portion of fries and mash. It’s not good value. Wouldn’t recommend

Went here with a voucher from Virgin experience expecting for the meal to have already been paid for. Not included in the price of the gift is the service charge, plus a per person cover charge. Also sides for mains are not included. As a gift, it seems a bit of a con. Food was fine, service was good, but I marked down the atmosphere as I could hear others complain about the extra charge con.

We had a late lunch, and overall the experience was positive. The atmosphere of the restaurant was lovely, but in my opinion the tables are to close to each other. The waiters were struggling to get around the table next to us. The dishes aren't very special, for example, my beetroot with goat cheese, because I hardly had some cheese on the plate. My husband had mackerel patè, and hardly there was was any mackerel in the mix. We were expecting better presentation and fair portions. The rump steak was tender and cooked perfectly. The potatoe croquettes were very nice. The sticky toffee pudding was tasty and the cheese with the fruit cake was okay, even though I preferred some crackers with it.

Beautiful food and friendly staff!

Beautiful restaurant and food. Well worth the visit.

Very friendly welcome, Dan our waiter was fantastic 👏, service was fast and all food was super delicious 😋. Will definitely be coming back! All the staff were very attentive and cleared the tables fast. Only thing is the drinks are expensive. The other half had a malibu and lemonade and that cost £14.50 and a half a pint was £6.50. Apart from that fantastic. So we returned to the lovely LSH last night for my birthday meal and once again fantastic service and fantastic staff especially José who kept his eye on everything!

Overall awful experience, had the virgin voucher like many others, still ended up spending over £100 for 2, in my opinion there are other restaurants which out-do this without the voucher being applied. Service charge added to the full lot, for the benefit of a waiter fleming up when walking past the table. Offered a glass of champagne if I returned, as mentioned, there are a lot more restaurants in london offering better value and overall experience.

Left feeling A bit scammed. Parents bought us a voucher for a 3 course meal. Waiter told us one side each is included however when bill came, charged for all sides. The Main came with no sides (just a plate with a steak on it and that's it). We therefore added a couple of sides and a bottle of still water and we left paying £105 bill. Sorry but a main course should have something on the plate with the meat. Whoever is in charge needs to rethink. Wouldn't return

Just wanted to show our huge gratitude to tonight’s manager Jose who saved our evening following the discovery that I had not fully completed the booking process of my voucher from Buyagift!! Jose kindly sorted this out using the voucher code and pin which I’d thankfully brought with me and we were then swiftly seated to enjoy our sumptuous 3 course meal with a seasonal cocktail. Throughout our meal, Jose checked in on us, infact we watched him providing attentive service throughout the restaurant. Gratitude also to our waitress Amanda who was very friendly and cheerful despite us beginning our dining experience at nearly 10pm!! So lovely to dine in such a welcoming restaurant, thank you very much and we hope to visit again soon!!

Very good restaurant. Nice meal.

The best steak I've ever had but £8.50 for a serving of fries is ludicrous.

Used a Red letter days voucher and had a set menu. Food was good but no potato or veg were included with the steak and each side cost an extra £8.50. They also add £1.50 cover charge per person to your bill, which seems unnecessary.

We were given a virgin 5 course menu voucher as a gift for this restaurant, after reading some of the reviews I was a little concerned, however our experience was very good, the staff were welcoming and attentive, the food was cooked very well, well presented and tasty, our waiter, Amadeus was extremely professional and friendly, overall a pleasant meal.

Brilliant, good but pricey London food, good cocktails

We booked this as we received a virgin experience, so had the 5 course set menu, the staff were great but should be as £20 service charge automatically added to bill!! The food was OK, starters fine, i asked for the steak medium rare but came out medium, desert did not blow my socks off either. All just OK, `Be warned everything is extra, eg water with the meal, chips with the steak!! We wanted it to be special so did have what we wanted. Expect a meal for 2 with 2 sides and a couple of drinks each £200

Underwhelming. Basement room, very noisy, staff aloof or worse, felt we were being fleeced on everything. Prawn cocktail meagre on prawns, didn’t taste of much, mackerel pate average, fishcake boring, steak ok. Sides expensive and disappointing. Waitress confirmed treacle tart would come with custard but it didn’t. Treacle tart was too sweet and had soggy pastry underneath. Coffees were lukewarm. Overall, certainly didn’t meet expectations or restaurant’s claims. Didn’t feel welcomed or looked after. Certainly not value for money.

Myself and my girlfriend had a fantastic evening, The service was lovely and the food was gorgeous. And the chocolate mousse was to DIE for... Thank you staff for a wonderful time.

Voucher scam, avoid at all costs.

Lovely lunch, lovely service 😊❤️ easy location near Whitechapel. Staff friendly and attentive. Toilets definitely need modernising.

Lovely location and atmosphere Waiter called Oveen was very attentive Food was gorgeous We went as part of a virgin experience in conjunction with a visit to the Shard Perfect day

SW3 cocktail to start was really good, smoked salmon was excellent but blinis tasted shop bought. Beetroot was very good but a cold, pea-sized piece of goats cheese was a surprise! Mackerel pate delicious but ham hock terrine seriously oversalted. Steaks were beautiful and well presented although supplements were a bit heavy. Lovely to see that they were from my local butcher Aubrey Allen. Maybe to serve the steaks with some kind of garnish as all side orders at £7.50 each would certainly add up. Both desserts were excellent and we sampled each others choices throughout the meal. The Portuguese wine Arca Nova Branco complimented the meal perfectly. The venue was really lovely and all the waiting and bar staff were exemplary. Zlatica was the perfect combination of knowledgeable and friendly in equal measure. We had a truly delightful afternoon at London Steakhouse and hope to return.

Lovely food, served well. Plenty of staff on hand so no waiting around to order anything.

For the price I wouldn’t bother. It was okay but you can get much more for your money elsewhere in London.

Fantastic evening. The staff were brilliant and really accommodating to my 4 month old daughter, even without being able to bring her pram, they made everything really easy for us and it was a lovely night with amazing food.

We were dining on a voucher we were gifted by our close friends and chose to use it for our anniversary. It felt very slow from when we arrived to being asked for drinks. We had arrived 10mins early and were told to wait at the bar and get a drink, however there was no one to serve us a drink at the bar. We were then shown to our table and still took sometime to be asked for a drink. The meal was fine, we’d asked for our steak to be medium rare, personally it was medium to well. It all tasted nice, the pudding was nice too.

Took my mum for the tasting menu ,we did have a lovely time ,food was OK but my mums steak was so chewy ,service was good

We had a 5 course virgin voucher. We booked a table with ease, and were greeted by really friendly staff in a nice setting. The meal was lovely, obviously not Michelin star but was above our expectations for the voucher. Would come here again and thank you for having us.

Had the cocktails and 3 course menu. The food was good, nothing exactly exceptional but nothing bad either. My daughter and I both enjoyed our mains. I had the rib eye, and it was cooked as requested. I've seen people raving about the sticky toffee pudding, which we both had and enjoyed, but no offence, it's done so much better up in the Lake District where we live.

Marco Pierre White's steak pyramid scheme 😂😂 Groupon + water charge + bread charge + cover charge + service charge + want fries with your steak? £7.50. What's really sad is Marco will put his name to this. He's clearly given up. If i ever meet the guy, I will embarrass him with this dinner and watch him squirm. Fun people watching though.

Very basic. Was a present, so I had a voucher. Made to feel like they didn't have to put any effort into our meal. Also, put service charge on .which we had remove

We used the virgin experience voucher. Ultimately the experience was very disappointing. With regards to service. It was clear that non voucher guests were treated more attentively to the voucher guests. Furthermore the food options were awful. Being a steakhouse it is abismal that only one steak on the menu comes without a supplementary charge. We ordered this option and it came luke warm and chewy with the additional sauce being cold. The wine menu was okay with a carafe being 28£ and the wine was nice. The starters and cocktail were clearly pre-made as they came instantly. The sides were awful value for money at £7.50 and not nice. Beware of additional charges with a 1£ per head cover charge and £15 service charge. We had a nice evening but unfortunately the food quality being so low meant the culinary experience was not good. If you do get the voucher be aware you will have to spend at least £50-100£ on top for drinks and sides and service.

Lovely food and atmosphere, staff were amazing 😍 thank you very much.

Classy restaurant serving delicious food and fantastic service. We'll definitely revisit.

We had a voucher for a 3 course dinner with a cocktail. Not normally a fan of these vouchers however it was a gift. The cocktail was lovely, the starter was ok. The steak was cooked as we ordered however the sides at £7 per side were very over priced for a very average side of fries, onion rings and red cabbage. The total cost inc the voucher discount was over £120. We won’t be going back

Was expecting more and was left underwhelmed by the menu and the service was not up to standard

We’ve had a 5 meal course voucher and the whole dinner was overall lovely. Very nice atmosphere inside the restaurant, and very good attention/service made the experience all the better. Tasty steak and beef bourguignon, and sticky toffee pudding. The starters and cocktail were a bit simple, but still nice. Probably the only thing I would improve. Amanda’s attention was very kind and attentive all throughout the night. She was a star, and even heard how well she dealt with a challenging couple that didn’t know how to read the rules and regulations of how to use the voucher. Would totally recommend.

Had a better steak elsewhere. Bit tough

Food was absolutely lovely however a steak served without chips is just disappointing, great atmosphere and amazing friendly service.

Amazing meal. High quality dining with great service.

Very good service. We had the steak, which, although cooked perfectly, was quite chewy. The starters were excellent, as were the cocktails. The tables were really close to each other. Overall a definite recommend for the staff and food.

We had the Virgin experience three course set menu with cocktail and thoroughly enjoyed our visit. We were extremely well treated and our server was particularly charming and helpful. We loved the atmosphere and the food was all delicious, particularly the rump steak which was tender and cooked precisely as we had ordered. Delicious smoked salmon with GF alternative for the blinis and really tangy, flavoursome lemon posset with raspberry coulis. Our only criticism is that the portion of creamed potatoes was overpriced and too small to share. Overall this was a really good experience and one we would happily repeat.

We dined here as part of a View at the Shard Experience and we were somewhat disappointed. The restaurant was a bit tired and the WC grubby. The supplements for the food are eye-watering, for example, an xtra £7.50 per portion of chips! Unless you wanted just a Steak you have to pay for these sides and as a consequence the bill just gets bigger and bigger. With the voucher it still cost £83 (£138 without the voucher) We have been to better value Steak houses and it seems they are playing on the name of Marco Pierre White. The atmosphere was really noisy and you got the impression that they could not serve you quickly enough so that they got more people on the conveyor belt In our view it is not worth the money as the experience was not particularly special

Hello owner boss of this branch you have hired such ridiculous people in your company i had really bad experience and it was racism and rudely behavior of ehat I ordered it having dietary restrictions and the server was helping name is ZAFAR i tell you Mr. You don’t have a manners and should fired him . Feel bad for other how other staff are managing with him and he also behaving ridiculous to others in staff members too it was bad atmosphere for me .. sorry but not recommending again to my close ones and not coming again .

Fabulous what's not to like, some of the reviews on here don't do it justice

Their Virgin Experience is completely misleading. Omar Baba would be proud of this one. Go to Hawksmoor.

Cocktails were delicious, starters and steak were great. Personally I have a favourite local steak restaurant and this didn't quite beat it

Myself and my wife went to the steakhouse recently and had an entertaining evening... The starter I had which was beetroot and goats cheese was the thinnest slices I think I've ever seen, but tasted ok. The steak was lovely and cooked to perfection with a nice peppercorn sauce. But I don't think I've ever been quite so disappointed with a desert in all my life, I ordered the cheese and fruit cake wanting to stop away from the sweet stuff and received the thinnest smallest piece of cake I think I ever seen the amount of cheese was fine but the cake was just ridiculous... I asked the maitre D to take it away and even he was surprised by it. Paid the bill minus the "service charge" and left Safe to say I won't be returning anytime soon...

Really good food, delicious wine and a really nice vibe. Islam was our wait and was very sweet - we did get asked how everything was by 12 members of staff during the eve but aside from that it was a great experience