Jamies - Bishopsgate in City of London, Westminster

Very bad service, got ordered/shouted randomly by the employee

Hitesh was so kind to us with great customer service :)

Nice, clean & welcoming store! Great food, wonderful service. Hitesh was very helpful!!

great experience ,very helpfull specially the staff hitesh thankyou somuch for the help

First time trying, very nice excellent service! Would recommend

Great food great service!! And I'm so full😂

Sibbir was incredibly helpful when I was ordering my food at Itsu. He was friendly, patient, and made the process so much easier. Great customer service!

Hit3sh is good+ I like the service+ I am regularly come hero because I like some of food like miso, plus comfortable

had a grwat experience here loved the food

Incredibly nice and friendly staff

Top service. The manager is fantastic! Checked in on me when he could tell I was a bit confused - and went out of his way to help! Itsu is lucky to have him

Superb location of a chain of restaurants. Clean, easy access and tasty food. Helpful and friendly staff

Food it's good as always but there's a guy who followed me and my partner all time, we even couldn't take sauces without feeling followed or watch while there was other people around, personally it's the first time that I feel that way in London and my partner couldn't enjoy their food so I would personally suggest to eat in.

Great experience - Hitesh was super helpful with his suggestions

The food was great, we were served by Hitesh. He welcomed us as soon as we entered, he guided on what food to have! Once we ordered he got our order ready very quickly. Definitely recommend!

Great food must try…..their colleague Hitesh is very helpful kind and gives good suggestions.

The place has a great variety of Japanese food to choose from. The food itself was alright, nothing special, but it was served really quickly, which was nice. The atmosphere was pretty good too, making it a decent spot overall.

I had an outstanding experience with Itsu. From start to finish, the service was exceptional—professional, friendly, and efficient. Hitesh went above and beyond to ensure everything was perfect. It’s rare to find a business that combines such high-quality service with genuine care for their customers. I highly recommend⭐️⭐️⭐️

Great food and great service! The quality and freshness of the meals is superb! The service is quick and efficient and the staff is very friendly and helpful. I would like to thank Hitesh for his wonderful service!

Hitesh is an amazing and highly valuable member of staff at the Bishopsgate Itsu branch! I feel very welcome whenever I come here as he never fails to deliver on all fronts. This branch is also perfectly situated near my favourite café so it serves as the ideal lunch spot.

itsu - Bishopsgate Plaza, London itsu - Bishopsgate Plaza is a fantastic choice for fresh, healthy, and quick meals. Conveniently located near Liverpool Street Station, it’s perfect for busy professionals, commuters, or anyone looking for a satisfying bite in the area. The menu offers a great selection of Asian-inspired dishes, from sushi to soups and salads, with plenty of vegetarian and vegan options. The food is fresh, well-prepared, and flavorful—ideal for a light yet fulfilling meal. What truly stands out here is the exceptional service. The staff are incredibly friendly, attentive, and go out of their way to ensure you have a great experience. This level of service adds a personal touch to the otherwise fast-paced atmosphere.

Sabir was really helpful and provided great service. Very friendly atmosphere😊

The food was very tasty, but the place is unfortunately very small. You had to hunt for a seat.

Fresh coriander, fresh greens...always good

Unfortunately this is a totally cashless business therefore I will not be eating here again.

It’s ok, a bit busy as it faces the main thoroughfare of Liverpool Street Station. Not many seating areas and expect to share the same table with others. Better options elsewhere for Japanese food in the area.

I have been coming to this place since it opened. It is consistently good. Nice staff members too. It is always enjoyable to come here. There is a bug with the order screen where it would freeze on selection of extras. The occurrence is more likely to happen as the day goes on. That a software issue. Corporate folks if you see this get it sorted please.

It was a lovely experience this was my first time trying ITSU I was confused which box to opt for but the staff was really helpful intact hitesh helped me choose the best food for myself Thank you ITSU

I went there last week for lunch, picked a typical 9£+ sushi box. Due to their shrinkflation and inflation policy I rate Itsu with 0 stars; prices up by 20% from a year ago, for half the amount of food ! What a joke. All Sushis in the box are literally half the size they used to be so they disintegrate when picking them up and dipping them into sauces.

Hitesh today provided exceptional service. His warm welcome and attentive assistance significantly enhanced my stay. He is a valuable asset to the team.

Absolutely perfect service, the place is clean, new and it’s very good

The manager is super nice, the place is very clean and well maintained

The restaurant concept is very Japanese, you pay for the food on a touchscreen and pick it up from a fridge/heater. No need to talk to anyone. But if you need to, the staff is very helpful and nice. They have very good 17-piece sushi for only 9£.

A good place to eat something hot. Economical and with very good attention

Order VG dumpling noodle soup, received chicken. I ate a dumpling before I realised. NOT happy as I am vegan. Please be more careful.

Itsu, conveniently located near Liverpool Street station, is a spacious eatery, a welcome surprise amidst the busy area. Inside, it's surprisingly large with plenty of seating to relax and enjoy your meal. I opted for the Katsu Curry noodles and wasn't disappointed - the flavors were fantastic and portions generous. The service is quick and efficient, perfect for those on the go. But what sets Itsu apart is their fantastic loyalty scheme, accessible through their app. Highly recommend downloading it for exclusive offers and rewards.

Great spot for lunch with lots of healthy options. Super quick service too!

Great food, good veggie options, easy to order and good price.

Wow. What great service and advice. Very helpful, great taste and lots of choice.

I visited this Itsu in the last week of June and not been here before. I have used several Itsu restaurants in London and they are all good, the food is packaged nicely, calm atmosphere and not overly crowded when i visit. This one in Bishopsgate i found to be enjoyable and i was shown how to scan the items i bought and pay for them using the self service which was new to me ( last one i used it was cards only at the counter). There's toilets aswell if anyone is wondering about. The building is a lovely old one from the outside with two lions heads either side of the front door facing Bishopsgate. Everything was clean and tidy.

Big thanks to Gabriela at Itsu for her exceptional service! The food was delicious too. A memorable dining experience, we'll definitely come back!

Good service ,staff demeanour and well prepared food . The manager Efram made us very welcome.

A good way to eat healthy and quickly

Very nice customer service, went for lunch and the palace was very busy but very well organise and smoothly served,

Friendly and smart service, nice interior, quick but healthy food, enjoyed my lunch a lot, would definitely come back

The best itsu branch ever, clean, great customer service, nice atmosphere and delicious food

Nice fast food for a quick dish

Most bland food I have ever tasted came the chicken broth was just water and had to keep adding sauces to add flavour and they were just spicy sauces so not impressed with this meal

Very helpful staff, delicious food

After 9:30 It is half price :) staff are friendly, opposite Liverpool Street station. They close at 10. They have a clean toilet.

Waked in and I was standing Infront of the main counter.Soon was approached by this gentleman called Chris.He politely asked me if I need any help and offered to show me the self service machine which I could order from.He explained how to navigate through the menu which was helpful.ln which made this visit very memorable that shows that good customer service does exist. I've added pictures of what I've ordered spicy chicken teriyaki with teriyaki bao bun.

Love the *Famous coconut soup*.

There's an excellent experience in trying east Asian foods in this restaurant. Japanese sushi is highly recommended. The taste is exaggerated via Wasabi. Highly recommended

Huge hidden inflation with slightly up price for much smaller size sushi and california thickness reduced by 50%.... Consumer stupid ? your call ;-)

Chris THE SENSEI is amazing! caring and went beyond to help me settle down and treated to a complimentary coffee!! definitely my favourite spot now in liverpool st area!!

Discovered by chance and it was still worth it. I took advantage of the promo which includes Misosoup and avocado roll for just over £5. Good food, fast service. It is recommended for a quick lunch break.

i love itsu, but they increased the price to eat in since few weeks and i defo now found it too expensive and really inconvenient

A very healthy and cute restaurant. With really delicious soups. Try Famous coconut chicken and chicken crystal noodle miso.

I do like sushi from there and some other stuff, however since they put screens up, you can't just browse for foods. People who are there force you to the screen to see the menu. I am a person who likes to see things before buying and to make the decision. So many times I was standing by the food thinking what to have or was looking at the baozi, staff was kindly forcing yo the tills as if I trouble them by standing and thinking. Prefer Wasabi in this respect, you can shop without being forced the help from the staff. Hence the service is one star, same for the atmosphere.

Very nice and fresh looking restaurant. Food was good and customer service is great too. Chris was on the floor and he made sure we looked after and if needed any help he is there. Will come back again thanks

Amazing food, amazing friendly and helpful service

Good service and great food . This itsu is beautiful and with lovely team.

Was a great bar but unfortunately now closed

A pleasant and nice bar in a great location would recommend for drinks after work

Great service from all the staff (we were served by at least four people) who were sociable and funny. Had the kale salad as was having a detox day, it was amazing and one of the best salads I’ve ever had, with loads of grilled chicken. Nice raised setting above Bishopsgate so you get the buzz from the street whilst being away from the bustle.

We found everything about our evening enjoyable. We ate early (6pm) and a lot of diners were dining outside (we were inside) but we could not fault the food (good quality and served hot!), the service and the price. We will definitely return. Thank you.

Best fish and chips with a great service. Thank you!

Good for a quick but tasty working lunch Only had the lamb kofta and a sold drink. Would be good if you served Sicilian still lemon drink.

Briliant atmosphere, lovely hosts, huge up!!

Standard City bar, pretty good for large groups. Lots of seating inside and out.

Great service from staff member, casual but attentive and flexible, nice atmosphere and food, only spoilt by music being turned up so loud at about 7.30 that you had to shout to have a conversation.

Food was good, service was a bit patchy. For the most part it was pretty good except for only being brought 7 glasses of water for a table of 8 and having to ask twice for a further glass, and to order dessert we had to resort to going up to the bar as we couldn't get anyone's attention.

Good service and nice specials menu. Good value and reasonable venue for the City.

Handy location to Liverpool Street station. We went for Saturday lunch, so virtually empty, as not during working hours. It therefore lacked a bit of atmosphere, but at least gave us the opportunity to talk. Great, friendly service, but we were one of only two couples in the place (other than a lady being filmed for a dating programme), so would be interesting to see if the service is still as great when busy. We had the vegetarian sharing platter and sausage rolls, which were nice, although a bit too much greasy/fried food. Overall, a good experience.

Great place to meet in the City, would recommend it

Great restaurant, staff were amazing, food was pretty good and value for money, drinks were not good value for money, shame.

Era un día caluroso en ebullición y tuve un rápido ponerse reuniones durante el almuerzo con un colega.

Metimos en viviendo el momento para un rápido almuerzo simple así que tenía unas rondas de gin tonic en vasos grandes, con mucho hielo. Genial!

Organizamos una pelota de verano en Jamie's hace unas pocas semanas. Nos pareció que la noche transcurriera sin problemas y que el personal que se encontraba trabajando era amable y acogedor, así como profesional. La comida era excelente y la variedad y calidad de las bebidas era muy buena. Sin duda volveremos a Jamie's en el futuro, y serán ellos recomendar a nuestros amigos.

I had a salad and a Bloody Mary for lunch. The drink was fine but the salad was mainly bitter chewy leaves. Overpriced.

Como el título sugiere, no es el mejor comienzo para una noche, llegamos a 725 por un 730, mesa no estaba lista, así que nos dirigieron al bar. Otras 2 parejas en el bar ya espera para ser atendido, después de 10 minutos el primer par de tripas corazón recibido cócteles que lo habían pedido y luego sentado, el segundo par no. En ningún momento el hombre del bar hacen que cualquier contacto con nosotros o la otra pareja esperando a ser servidos o nosotros. Finalmente nos sentamos.

Went there with few friends to celebrate her birthday, and we wanted something simple. The food was good, but expensive compare to quality and quantity of the dishes. So far, another place where you can go if don't expect nothing above normal..

Thank you Jamie on our visit to London, your restaurant/diner we found to be great value,excellent healthy choices, and staff brilliant. Very down to earth .

We managed to get a late table for two for a business lunch. The food and service was excellent. The atmosphere is laid-back but perfect for an informal lunch or something more formal. The menu is varied and extensive and I highly recommend this place.

"A quick lunch before the Museum of London - food surprisingly good with good service too"

Bueno esperando en el personal, la ubicación es excelente, pero las mesas estaban pegajosos y la comida estaba bien por debajo de la media, sobre todo porque la cocina cerraba a las 7.30 ! no es el Jamie experiencia esperábamos - y no la calidad que cabe esperar de un bar en una ubicación de primera. I no volveremos.

Very accompanying for my kids, they want a pesto pasta, they made this especially for us. Great service and great food.

Dropped by for lunch and was surprised to find the establishment largely empty but then I remembered that bankers don't lunch. I guess it's busy in the evenings. We shared the Mediterranean platter which was beautifully presented and quite delicious which we accompanied with a very reasonably priced white wine. I'd happily return.

I was asked "would you like some water" ?, and ended up paying for an expensive bottle. Perhaps I'm too used to eating in France ! . I object to the compulsory service charge also. The tagliatelli boulognaise was OK but not special . Staff pleasant . I USED THE THREADNEEDLE STREET BRANCH but couldn't find it on here . I guess they are all the same formula .

Always a fun night at Jamies. The platters are really nice (although a tad pricey for the amount you get) but that is made up by the 2 for 1 cocktails every single night until around 9pm.The music is a really good mix in there too. Also has a lovely outdoor seating area, some parts heated and covered, some parts not.Service can be a bit slow but it is in the heart of the city and very busy!

Went with friends for supper and was not disappointed. Informal but great attentive service. Thoroughly recommend it if you like a buzzy atmosphere.

Ahh, this place is just amazing. A must visit for family, business, foodies and couples.Great staff and super food.

I went to Jamies a few times last week for drinks (it was a long week). The bar staff are always helpful and bring drinks over and chatty. Im sure I will be back this week. Nice drinking venue especially if you need to get a train from Liverpool Street station after, its only a minutes walk away.The only down sides are drinks are tad expensive but your in the city so to a degree its expected.

I booked this venue for a private function on a Saturday. Diana the manager and her team looked after us beautifully. They couldn't have been more accomadating or friendly.Thank you for making our event feel so relaxed and special. I would recommend this venue highly for any special occasion.

After work drinks and we visited Jamies for the first time. The service at the bar was superb. Fast, professional and friendly. The cocktails were amazing and the prices pretty cheap due to the happy hour offer. Will definitely visit again.

To be honest some of the dishes were overpriced and too small, however they made up for this with the excellent service, the buzz of the place and the lively bar where we had a few drinks first. I will return to sample more of the menu.

A group of 14 of us went for lunch here today. It was very disappointing 1) No sparkling water (could one of the staff have nipped to Tesco to buy some??)2) Steak (meant to be well-done) was cremated (REORDERED and cremated again)3) A medium steak was ordered and arrived well-done.4) Salmon, which was meant to be char-grilled had no hint of char-grill flavour and was in fact so dry that it wasn't enjoyable to eat - accompanied by over-cooked new potatoes. 5) 4 people ordered brownies - only 3 available! The food overall was very disappointing. We won't be returning again.

I went to this restaurant for a team lunch, a party of 14 people. Once my manager made the reservation we were sent a menu to choose food from to 'save time'. On the say of our reservation we were asked to choose from another menu as they have 'changed' the menu. Some of my colleagues were disappointed as they couldn't have what they actually wanted. Nevertheless, we all chose from the new menu. Choosing the drinks- they RAN OUT of sparkling water. They also RAN OUT of beef strips, which was on the new menu so my colleague had to order something else. fine.I had coconut shrimp for my starter which was tasteless! spicy pineapple salad that came with it was good. For my mains, I chose the ribeye steak (WELL DONE) with mashed potato instead of the regular chips. I got a burnt steak instead. I gave it back and 20 minutes later, after everyone had finished their lunch, another burnt steak on my plate. This time it was even worse- it was so hard it hurt my throat to swallow it. Needless to say I didn't finish it and had as good as to no lunch. The mashed potato was disgusting, it didn't taste fresh. All my colleagues were disappointed with their food as well.Then to the dessert. Some ordered brownies, some cheesecakes etc. Well guess what, they only had 3 brownies and 4 of us ordered it. They RAN OUT of brownies. How can a restaurant with JAMIE OLIVER's name on it get everything wrong! Overall a very bad experience and none of us will ever be going back. Everyone involved with this restaurant should be ashamed.

I tend to judge the cleanliness of a place by its toilets. The 'facilities' reflect on both the patrons and staff. As you will see from my pictures they're pretty grimm at 7pm on a Tuesday - they didn't get better (or cleaned) as the night went on. I wouldn't dream of having a meal or bringing clients here - but it's 'ok' for a quick over priced beer after work.

We stopped here for drinks before dining out Thursday, we decided to have our drinks outside. The prices were ridiculous, I know it is London with a captive audience, but if one of the waitresses wandering around outside gets you drinks they add 12.5% t the cost. Plus the you don't get a full pint !!We sent drinks back twice to have the glasses topped up properly. Definitely not worth the extra pricing for what you get, go to the bar and get your own drinks...