Frankie and Benny’s in City of London, Westminster

Rudelissa was so warm and welcoming. Checking up on us and making sure our experience was good. Reasonable prices too, will be coming back here for sure.

A great breakfast in London, great job Rudelissa

Connie was super nice and lovely! Loved the cozy atmosphere

Everyone is really kind here! Thank you Rudelissa

Great atmosphere and great service from Connie! The location and ambience is fantastic. Thank you 🌟

The ambience is very nice especially for breakfast / brunch, and service from Connie was excellent! Not too loud and you get a good view of the street.

After ordering, it took half an hour to get our drinks and 50 minutes to get our food. The mac and cheese was flavorless, tasted like milk. The spaghetti sauce was very bland making the dish taste like it had only been dipped in sauce. The odd part was, when we ordered a meal for takeaway it was done in <15 minutes.

Delicious Food, nice Service and

It took about half an hour for us to get our drinks (water) and at least another 20 minutes to get our food. I got the spaghetti and meatballs, and the sauce was far worse than anything I’ve ever gotten in the grocery store.

Good food & ambience! Staff are really helpful especially Ms. Connie!

They have us water with chlorine and the waltermelon was white on the inside it was not a fun place to be at and they were building right outside so it was so much sound but the bacon was so good

Nice experience having a quiet brunch at midday, Connie was a very attentive and helpful server, much appreciated her help with everything including keeping an eye on my luggage.

Lovely food, great service. Rudelisa had a great job serving us. Very friendly and accomodating staff. Will definitely come back again. 👌

Very nice waitress. Here named was Rudelissa 🤗

Jay was a great host and the food was super tasty, definitely a place to visit again

Thank you Rudelissa for being a great server, lovely food and nice start to our time in London.

Rudelissa she the best at service

Great food, we spend a nice evening there.

Good food especially with the discount from staying at Mercure. Shout out to the impeccable service from Beema.

Connie was fabulous and super attentive! The Cherry Cuba Libre is really good.

Lady’s in Paddington Connie and Maria amazing so helpful

The waitress Connie was very friendly, we ate well, fast service, would gladly go again

connie is very kind, nice service

Good staff, value for money food too that close to Paddington station. Something for everyone. Maria & Connie were TERRIBLY GOOD!

Connie gave the best service there was. Thank you so much!

The best restaurant in the area. Relaxed spot to eat. Food is fantastic. Service is wonderful. Thank you.

Recommend this restaurant for good food, friendly staff and lovely atmosphere.

Alfredo is very kind and gentle!

Waitress was Beema, excellent service and excellent food!

Chose this for a quick option. It was not tasty. The Caesar Salad wasn't chopped and was drowned in dressing. The burger was subpar and bun was charred. Service was fine but certainly not exceptional, waited a long time.

Food is great, Service and atmosphere up to par.

Great place to have traditional English breakfast. Beena was a great host

Best service from Maria Jose and her team, thankyou!

Our server Rudelissa was great and very polite. Food was great.

Rudelissa is a fantistic waitress! Offers very quick service. 5 stars out of 5.

Again, good breakfast and great service by Jasmine! I always grab a breakfast or a lunch when I stay in Paddington and it never disappoints.

Rude Lisa was a lovely host making sure we was happy with our meal.

The food is delicious and the service.is good.also.

Good food and quick service, but do note that menu has shrunk. No Fish & Chips now - and definitely seemed a lot smaller than previous visits.

Lovely place to dine on a lovely spring evening

Breakfast was lovely they even went an extra mile an poached eggs for me with a few slices of Avocado.. Alfredo was an absolute Star Thankyou for your great service

Excellent service by Maria J who seems to be wonder woman on her own. Last year I remember her and today she was there again. I had come out of hospital after an MRI scan and with a standing only Mackie Deez and probably the most disgusting KFC I have seen in my life that had a greasy door handle when we left (I used hand gel as we walked out) we decided to go to F&B again. If you know F&B the food is great and the price you pay for the quality over what you would get at FFC or Mackie Deez then your are better off going to F&B's The clean dining areas and quite calm while looking out the window at the hustle and bustle of people coming and going out of Paddington station or bewildered tired and hungry patients like me leaving hospital, the atmosphere and location is excellent. Our bill time says 16:05 and it was nice after being in hospital and my ears ringing from the MRI scan, to sit in a quiet place to eat.

Staff were friendly and lovely . Food delicious

Very friendly and efficient service from Atta at the Paddington branch.

Careful. They add 12.5% "service charge" on the bill. You do NOT legally have to pay it.

Excellent food and service! Alfredo was wonderful.

Good restaurant Nice service, Thank you Rudelissa ^^ !!

very kind and soooo delicious ! 🤍 thank you Rudelissa, you’re the best !!

Great ambiance with delicious and affordable food! The service is really nice, Rudelissa is the sweetest waitress ever!! I recommend :))

Great place & very convenient! Rudelissa gave quick and prompt service!

Lovely staffs with delicious foods 😇. Recommended!

Atta is a very nice server and has an amazing server

Was here for brunch and food was great. Fantastic service by a lovely lady, Beema.

Alfredo was a great waiter and provided excellent service,we will be definitely coming back because of him.

Very nice staff and gold service

Beema our waitress was perfect! Very sweet . The breakfast was good. The eggs benedict were delicious.

Beema was a very nice waitress, the food was very good and arrived in time. We liked it very much!!

Alfredo and Beema have served us very well, helpful, friendly, very professional. The food is good. We had a nice time and ate well

We went with a group of 50 teenagers and they treated us wonderfully. Alfredo perfectly solved the problem we had with the reservation... a 10!!!!

Alfredo and Beema are extremely patient, pleasant, and very helpful. They handled a reservation issue very professionally. Kudos also to the chef who excelled. Hats off!

An excellent experience!! Many, many thanks to Alfredo and Beema for looking after us so well. To welcome a group of 50 without a reservación and provide such excellent service is amazing! Many thanks to you both!

The food was amazing and I really enjoyed being here. I loved how they managed to adapt to a problem they never were faced to. Amazing place! Would come again, most definitely! 😃😃

Maria was & is great. Thanks Maria!

Perfect food and a nice service

Many people in a group and gave service on very short notice.

Really nice place, the food was really good and the restaurant had a great ambient

The staff were very welcoming, food was good, and atmosphere was relaxed

Very kind service by Alfredo our waitor. Very accommodating.

I can't find a booking time for 8am for 29th May 2025 I need to book a time before getting the train from London Paddington to St Austell

Jasmine was very sweet and friendly with the customers

Rude lissa gave us great service, she was very pleasant and quick with taking our order and serving our food. Thank you Rudelissa.

Rudelissa was nice and had good service 5 stars@!!

Alfredo served me and he was excellent! Polite and quick! Bravo !

Food was great. Garlic bread side was very expensive

Rudelisaa was amazing very kind very gentle and so helpful - such a warm welcoming lady ❤️

friendly helpful staff and good food, thankyou!!

Jasmine was very helpful and we had a great breakfast. We had the NYC breakfast which was just like breakfast in America. Pancakes were amazing, thank you.

Thank you Rudelisa for the perfect breakfast, We ate well, and are leaving full.

Lovely food. With attentive staff. Rudelissa was very friendly and looked after us very well

Rudelissa was very attentive and has great customer service

Excellent service. Rudelissa n.1

Idéalement situé à la sortie de l'Underground, ce restaurant offre une grande commodité pour les voyageurs. Le repas est correct, mais sans plus. Il ne rivalise pas avec des enseignes de restauration rapide comme Burger King, qui offrent un goût plus marqué. Cependant, le personnel est très sympathique et le temps d'attente est raisonnable, ce qui rend l'expérience globalement agréable.

We did not order side dish, skin on fries which cost us 4.79 pound, but we have to pay. We won't come back again.

It was a very nice experience. As tourists from germany we felt very welcome. Service was at it‘s best and the food was delicious.

A very welcoming reception throughout. Accommodated all our needs!! Made my daughters birthday meal special. Clean and great food. Portion size were great too.

Frankie & Benny’s is conveniently located just outside Paddington Square, within easy walking distance from the station. Despite visiting during lunchtime, the restaurant was relatively quiet, with fewer than ten patrons present. Unfortunately, the seating arrangement was uncomfortably cramped—comparable to the limited space found on an aeroplane—prompting us to relocate to another table. Background music crackled intermittently through the speakers, and the lone server, though courteous, appeared overstretched. The food arrived promptly; however, the pancakes were overcooked at the edges and unappealingly chewy. In contrast, the eggs Benedict was well-prepared and enjoyable. The coffee was notably strong but tasted as though it had been brewed some time earlier. Overall, the experience was underwhelming, and I would not recommend this restaurant based on this visit.

Rudelisa was very lovely and friendly. Great staff and great food

Very nice staff, good food and good service Rudelissa was very nice and good with the kids

Amazing service and food. Lovely atmosphere and a perfect place to take the family!

Connie is very attentive and helpful to us.

Rudelissa is a waitress I love, she was the one who recommended the ribs to us and frankly we were not disappointed, the ribs are just magnificent!! We also had the crispy chicken bbq burger and it’s very good too!

We spent a Wonderful moment. Thank you to Rudelissa for his kindness and his patience. Merci 😉

Best ribs I've ever eaten! The perfect BBQ sauce with the perfect sweetness! The slow-cooked meat just falls off the bone. Don't use your knife, just enjoy. When we are back in London, we'll be back! Rudelissa was amazing and helpfull! She advised me the ribs and, was she right! Thanks!

Connie was helpful, kind and professional.

Went a couple days ago for dinner and it was good and our female server friendly. At that time I noticed the male server was miserable but didn’t have to interact with him too much. Went just to get dessert last night and that same male server became impatient because I wanted to get ice cream and add hot chocolate fudge, but they evidently don’t have a way to add that ala carte and I didn’t want their expensive loaded sundaes so decided I didn’t want any dessert. He was so very rude and scoffed and walked away in a huff. We left. My mom forgot her jacket so I went to get it not even a minute after exiting and he had just picked up the jacket. I thanked him while I took it and told him to have a good night. He said nothing, made a nasty face, and he lost the place more of our business because we had planned to get dinner from there again. Really too bad. Miserable man and must like to make people feel bad.

Excellent food and service from Rudelissa

Our server Rudelissa was so very lovely and lively!! She made this experience a really pleasant and enjoyable experience- thank you Rudelissa 🥰

The food here was delicious, would really recommend the bagels. And the potato tots are so good!! The staff were also all very friendly, particularly Rudelissa who served us. Would really recommend for brunch. 😊

Rudelissa was our waitress. She was very nice. Lovely place for food.

Excellent service from Rudelissa with fantastic food. Definitely going back next time!