Frankie and Benny’s in City of London, Westminster

Rudelisa was very lovely and friendly. Great staff and great food

Very nice staff, good food and good service Rudelissa was very nice and good with the kids

Amazing service and food. Lovely atmosphere and a perfect place to take the family!

Connie is very attentive and helpful to us.

Rudelissa is a waitress I love, she was the one who recommended the ribs to us and frankly we were not disappointed, the ribs are just magnificent!! We also had the crispy chicken bbq burger and it’s very good too!

Best ribs I've ever eaten! The perfect BBQ sauce with the perfect sweetness! The slow-cooked meat just falls off the bone. Don't use your knife, just enjoy. When we are back in London, we'll be back! Rudelissa was amazing and helpfull! She advised me the ribs and, was she right! Thanks!

We spent a Wonderful moment. Thank you to Rudelissa for his kindness and his patience. Merci 😉

Went a couple days ago for dinner and it was good and our female server friendly. At that time I noticed the male server was miserable but didn’t have to interact with him too much. Went just to get dessert last night and that same male server became impatient because I wanted to get ice cream and add hot chocolate fudge, but they evidently don’t have a way to add that ala carte and I didn’t want their expensive loaded sundaes so decided I didn’t want any dessert. He was so very rude and scoffed and walked away in a huff. We left. My mom forgot her jacket so I went to get it not even a minute after exiting and he had just picked up the jacket. I thanked him while I took it and told him to have a good night. He said nothing, made a nasty face, and he lost the place more of our business because we had planned to get dinner from there again. Really too bad. Miserable man and must like to make people feel bad.

Connie was helpful, kind and professional.

Excellent food and service from Rudelissa

I ate on my own and was so well looked after by Rudelissa, thank you

Rudelissa was our waitress. She was very nice. Lovely place for food.

Thanks Rudelissa. Great service!

Our server Rudelissa was so very lovely and lively!! She made this experience a really pleasant and enjoyable experience- thank you Rudelissa 🥰

Excellent service from Rudelissa with fantastic food. Definitely going back next time!

The food here was delicious, would really recommend the bagels. And the potato tots are so good!! The staff were also all very friendly, particularly Rudelissa who served us. Would really recommend for brunch. 😊

Briliant service from the team and manager on duty

Delicious food and great service from rudelissa. Even turning off the air conditioning was no problem

Super dinner, very kind staff. Rudelissa welcomed us and pampered us throughout the dinner!

Great stop after a long day. Good food and friendly service never gets old.

Good food with a very service minded staff, Rudelissa was really kind

Cool place ! The food was delicious and the service was very good. Thank you Rudelissa !

Perfect welcome and service from Rudelissa

Friendly service, great food, we'll be happy to come back

Great food, service and atmosphere. Highly recommend.

Great food. Fabulous service by Jay

Good food, waiters absent, luckily there were few people but we still waited half an hour, ideal for those who are not in a hurry.

Realy good food and service! Rudelissa was so kind!

Rudelissa was fantastic We Share a very great moment with familly

Very nice atmosphere and excellent service! Had breakfast here and the buffet had a large selection. In the evening we had burgers and spaghetti carbonara. Also very good! Rudelissa in particular is simply a piece of gold!

Lefti provided exceptional service

We had great service from Conny! The food was really good. We recommand going here.

All the food is very good, the service is good they bring the food and drinks very quickly. I like the place

Have a nice evening ! Excellent meal, thanks to Connie for her kindness. I recommend!

Food was good. Jay was really helpful.

Connie was very kind and helpful. We had the breakfast buffet which was pretty good.

Very cozy place, with a nice staff. The food tastes fantastic.

It was delicious. My waitress was Connie

Connie was very friendly and the service was excellent☺️ it was a nice start to our day 🎉

Beema was very friendly and the food was good, English Diner Style

Jay was very professional and provided good service.

Good food! Jay was an amazing waiter!

Lovely little F&Bs good food and friendly staff. Jayant was a lovely man who served us. Thank you we will visit you again when in London.

Jay and his staff are great. Delicious chicken parm!

The food was really good! But the service was better! Thankyou Connie!

Out Walters, Connie, was very nice and helpful. The Food was also Felicias and Server quickly. We can Definition recommend this restaurant.

Nice atmosphere, good food, and my server (Connie) was quick, attentive, and friendly. Would recommend

Very friendly staff lovely food quick service very clean so glad we chose here to eat will definitely be back again when we come again

Excellent food, quick and polite service!! Second visit for dinner it is so good!!

The staff here are fabulous. They made space for our suit cases and served food quickly so we could make our train. The food was fabulous the best I have ever had at FB. Will return.

Very attentive and wonderful service from Jay

Jay was very attentive and served us well.

First experience in London. Maria was very attentive to us and careful with our daughter's gluten-free food. Totally recommended. Thank you very much

It was a very delicious breakfast; The great New York City breakfast. The all American dream

Lovely lunch, served by Connie, polite and helpful.

Connie was very lovely and helpful

I especially want to recognize the service we received from Connie, our waitress. She anticipated our needs, gave very helpful recommendations, and was very polite.

We had an amazing experience thanks to our server, Connie! She was incredibly attentive, friendly, and made us feel right at home. Her recommendations were spot-on, and she went above and beyond to make sure everything was perfect. Thank you, Connie, for the wonderful service!

Lovely lady who served us, lovely food, well prepared, well presented, thank you ☺️

Service levels were great! We were really taken care of! Special mention for Connie and Maria, Shreya and Beena who were amazing 😊

I had a wonderful dining experience. The food was great, but what truly stood out was the service. I want to give a special thank you to Connie, who was incredibly attentive, patient, and kind throughout the evening. Her care and warm attitude made everything even more enjoyable. Service like hers truly makes a difference — thank you so much!!

Good variety of American diner staples, plus a great fish & chips! Thanks to Jay for the expedient and quality service!

Awesome breakfast and great service from Maria ⭐️

Wonderful service from beema. Nice food great prices

We had the pleasure to eat breakfast here. The food was good and the waitress was very friendly and helpful. Thank you Beema

Great food and excellent service by are server connie

Food was great and our server Connie was lovely and gave us an amazing service

I was attended to by Connie, who was very friendly and helpful, being attended to by her made all the difference!

Great dinner, good quality food and very helpful and speedy service - thanks

Jay, was an exemplary host who made sure I had a pleasurable dining experience!

We had a delicious breakfast, tailored to our needs. We were served by Rudelissa—she was super sweet and took great care of us.

Great breakfast and we'll priced.

Food was nice, great friendly service from Beema

ordered the brisket egg hash, i got a egg hash. maybe two pieces of brisket. super disappointing

Rudelissa was really good and efficient.

Good food at reasonable prices.

Rudelissa service was exceptional , I had a hot chocolate and it was made to perfection .

Me and my Husband stayed in Hilton Paddington for 6 days and we Had an amazing dining experience! Almost everyday during breakfast we’re at Frankies & Benny’s. The food was absolutely delicious, and the service was top-notch. A special thanks to Ms. Rudelissa, my fellow kabayan from Philippines for her warm hospitality and friendly service—she truly made our visit extra special. It’s always nice seeing such kind and welcoming staff. Highly recommend this place! 5 star in deed🙏

One of my favorites Restaurants in London! Connie was so lovely!

Food was amazing and Rudelissa was very nice

Fab serrvice early morning brunch

Went to eat lunch here today, service was great along with the food, Rudelissa especially had excellent service

I had a beetroot and plant burger and chips which was very nice. Lovely calm restaurant and the service was very fast. I strongly recommend 👌🏾

the food was so good!! Excellent service by jay! Food drinks came fast definitely recommend

Good food & Great atmosphere. Lissa is extremely friendly and serve us well throughout our meal :)

A great place to grab a quick and easy bite. Food was good. Drinks were great. Very affordable for the area. Jay was a great server - very attentive and prompt. Recommend!

Connie gave great service, very happy with the food😄

Lovely dinner with my boyfriend. Fine food (especially ribs) and drinks. Recommended

Fab breakfast. Service was amazing thank you Beema

Food amazing !! Place is perfect and beema was perfect

Wonderful, food was fantastic and service brilliant.

My girlfriend and I were served by Jay, a very nice man. Food was very tasty, definitely fills you up! Very cozy and great music in the background. We would come again :)

connie was fantastic and great customer service! thank you xx

Friendly people and service, a really kind waitress, Connie, with a lot of patience

Connie’s service is the best! Very friendly and polite.

Quick service Lovely food quite fresh and nice chill music First time trying a Frankie& Benny s for breakfast and to be honest I didn’t expect it cause food in London can be a hit and miss unless you go to the very expensive places Definitely i ll be eating here again when coming back in London Find it to be medium priced for the size of the food Regarding the quality of the food is a fair price

staff very kind, food very good

staff very kind and food very delicious and great atmosphere

Great food and great service. Connie was very kind!

Just near by Pattington Station. Food is good! Serving person, Connie is very kind. I felt comfortable with cozy atmosphere.