Based on 683 opinions finded in 2 websites
Based on 683 opinions finded in 2 websites
Nº 4410 in 7028 in City of London, Westminster
Nº 610 of 925 British in City of London, Westminster
Opinions
I recently visited this restaurant while traveling from Spain, and I had a great experience.Rakib, was fantastic—he explained everything clearly and was incredibly friendly throughout. The food was delicious, and the environment was pleasant and welcoming. I’ll definitely come back again!
Alva Adison . 2025-05-17
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A splendid setting – the outdoor seating area is very peaceful, the service is always prompt, and the food is excellent. 👌
Nehir Çeliktaş . 2025-05-17
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Beautiful, gracious service, excellent food, so relaxing!
Amory Emlon . 2025-05-16
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It was a great atmosphere, very beautiful view, quality service, smiling service, cocktails were great, I was very pleased 😍
Nehir Özel . 2025-05-14
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Great place for lunch on a sunny day. Staff could do a bit better but they were efficient. Food was tasty.
Kevin Kong . 2025-05-13
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I love this place. This Cafe just like a secret base isolated from the world. I feel very comfortable and calm. The staff are very nice. Simran and Preet are so cute and adorable!
You-Xi Li (Yuki) . 2025-05-12
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Thank you for the very nice atmosphere, very stylish place, very nice drinks, very delicious food and friendly service. We were very pleased and will come again.
Berna Balatlıoğlu . 2025-05-11
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“I was in London for a short break and stumbled upon this hidden gem by coincidence. The natural surroundings were absolutely beautiful, and I had a wonderful time. The food was delicious, and the service was excellent. Highly recommended!”
mehmet balatlıoğlu . 2025-05-11
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Great atmosphere. Stylish restaurant with friendly service, delicious food and great cocktails, I definitely recommend it. Thank you for everything ⭐️⭐️⭐️⭐️
Yasemin ak . 2025-05-11
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Didn’t eat here BUT the staff of this establishment were so accommodating & understanding when my friend & I came in here after being followed & harassed by a man walking through the Victoria Embankment Gardens. We didn’t purchase anything but they were still so hospitable & kind; it really says a lot about the culture of the establishment. They told him to leave & monitored the area until they had confirmed he was gone. We didn’t have time to stay & eat this time, but if I find myself back in London again, I will go out of my way to go back. If you have the chance, give them your business!
Alyssa Albert . 2025-05-11
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This is a must-visit place by the riverside, surrounded by nature. The staff were friendly, and the service was excellent. It’s a place I’ll definitely come to more often now.
SULTAN AK . 2025-05-11
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Nice to sit outside but a bit expensive
markus n. . 2025-05-10
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Well done to all staff, particularly Prita who made me the most delicious double espresso macchiato, the way I wanted it. Everyone so so lovely. Bless you guys.
Sara F . 2025-05-03
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Staff showed little to no customer service skills Security appeared to arbitrarily decide who was allowed in. After sitting at a table for just 10 minutes without even being approached to order - we were asked to leave by an aggressive waiter. If the venue is overwhelmed with reservations and “private parties,” perhaps it’s worth reconsidering how many you take.
Luke Reece . 2025-05-02
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I went and was very satisfied, I received very good service with quality, fast, hygienic and affordable prices and many varieties.
Orhan Şenlik . 2025-05-01
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Best vibe of central! Amazing food drinks and service ! Highly recommend
emrullah sonmez . 2025-05-01
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We really enjoyed the view,drinks and food! Staff are very friendly and welcoming 👌🏻
Cihan ŞENLİK . 2025-05-01
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Nice place to take a break, warm welcome, good French music, fantastic!
Bertrand Tran . 2025-05-01
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Lovely venue next to the Thames in the beautiful Embankment Gardens. Friendly and welcome staff too. Recommended as a nice place to meet after work or as a visitor.
Michael Thomas . 2025-04-30
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Very cute decor and amazing food. Best fish I’ve had in a long time. The staff was super friendly and seated me without a reservation.
Leighton Taylor . 2025-04-30
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Their orange juice was really bad. Not fresh. Ordered in April end…peak season for oranges.
Varun Solanki . 2025-04-28
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lovely cafe, moderately priced. very tasty chai latte. such cute outdoor seating, great for sunny weather!
Henry Izard . 2025-04-16
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While out for a lovely stroll through Victoria Embankment Gardens, we happened to stumble across this charming little bar. It was one of those perfect days, with sunshine, blue skies, and that rare kind of London weather you just have to make the most of. So of course, we grabbed a table outside and treated ourselves to a bottle of wine. Would’ve felt wrong not to, really. The setting is absolutely lovely. There’s plenty of space both inside and out, and being right in the gardens gives it such a calm, relaxing vibe. It feels like a proper escape from the usual busy bars and pubs in the city centre. A bit of a hidden gem, but still easy to find. They do serve food as well. Honestly, it’s nothing groundbreaking, but it’s decent enough if you're a bit peckish. The real magic here is in the atmosphere. We’ve completely fallen for the place, and it’s quickly become one of our favourite spots to enjoy a drink outdoors when the weather’s playing nice. The staff were lovely too. Really friendly, switched on, and happy to help without being over the top. All in all, it was a relaxed, feel-good kind of visit, and we’re already looking forward to the next sunny afternoon there.
Rhea Che . 2025-04-16
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Nice space with a lot of green in its surroundings, ideal for a coffee or beer.
Monica Patricia . 2025-04-15
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A cute place in the park. I loved the setting and outdoor seating area although the indoor seating is equally as nice. Great and friendly service, food nicely presented and I highly recommend.
Melanie Hughes . 2025-04-13
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poor service, very incompetent staff, overpriced, ordered extra avocado got a teaspoon sized serving for £2.5 forgot half the order.
Elian Sollors . 2025-04-06
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We have just returned from a trip to London where we discovered this absolute gem of a bistro in the beautiful Victoria embankment gardens. All of the staff were welcoming, professional and friendly. (special thanks to Rakib and Hassan who made my elderly friend feel very special) The service we received was second to none, the cocktails were excellent and very reasonably priced. The coffee was perfect. We enjoyed it so much that we changed our plans for the last day of our trip so that we could return to this lovely ‘oasis’ in the heart of London.
Jo P . 2025-04-06
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Really bad food. Could not eat eggs
Madhura Maskasky . 2025-03-29
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Went for a drink after the cinema and it was so cute and lovely here! The service was amazing too, they were very attentive.
Flo L . 2025-03-26
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Beautiful place just in the heart of Victoria Embankment Gardens!!! Delicious food and drinks, amazing atmosphere, the service here is OUTSTANDING! This place creates relaxing atmosphere with the stunning garden outside❤️ really recommend for everyone who's looking for the place to enjoy the time that you'll never forget!!!
Viktorija Matulevičiūtė . 2025-03-26
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Lovely place to spend a few hours of leisure
Beate Gündel . 2025-03-23
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Tasty food, but my sandwich seemed to be missing one or other filling from each half. Nice coffee, attentive staff and not bad value.
Clare Staples . 2025-03-22
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Great time! 🙂🙂🙂 We will come back 👍
Monika Lach . 2025-03-21
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Really nice breakfast spot in a park area by the water. Great staff
Romi Hanoch . 2025-03-21
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Good stop for a sunny warm day, food not bad, it seemed more of a watering hole to us with most visitors just supping om drinks didn't see much by way of food on tables, but maybe it was just one of those days yuh know!
Allsort7 C H . 2025-03-20
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Lovely brunch ( Mediterranean Breakfast). Friendly staff, good service and delicious food outside in the sun!!
Jane gibbs . 2025-03-20
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It is a very lovely place! My mother and I had an amazing time being here for dinner, it was fast and super delicious! The staff were so friendly also! The toilet was clean too! Definitely recommend!
Naomie Frans . 2025-03-15
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Everthing great here nice People nice service
Patrick . 2025-03-15
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Super sweet staff. Very friendly and helpful. Helped me think about suitable meals for my allergies. We had dinner here in the morning when we arrived for a day in London. Pleasant introduction. And concluded with the evening meal when we had to gather at the bus again. We couldn't have wished for a better restaurant. Delicious food and lots of choice. Fast service and good value for money. Big tip deserved!
Arlette van Eerdewijk . 2025-03-15
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Great location and really nice brunch and coffee. Not busy at all on a weekday morning after 10am. Lovely little park with spring flowers and an interesting view of the Thames.
Karen Masters . 2025-03-13
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Waited 30 mimutes for tea and then they bought wrong type, had to chase up other drink order and to get correct tea. Waited nearly an hour for our sandwiches, the salmon and cream cheese was lovely but the roast veg sandwich had hardly any filling. It was ridiculously expensive, no service and other guests got fed up waiting and left. I was told our tea would be free due to mix up but bill was £46 for 3 sandwiches, and a coke ( and, i guess, 2 teas!)Really disappointing, will not return.
Carol Augur . 2025-03-02
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Slow service, mediocre food and filthy bathroom
N. Abel . 2025-02-22
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Having had an awful afternoon elsewhere coming here really turned our day around, fantastic food and brilliant service
Sara Dennehy . 2025-02-19
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What an absolutely amazing place - spectacular views of the river Thames opposite the vibing southbank Winter - NYE spectacular best view of the fireworks north side Summer - fantabulous gardens and Aperol Spritz And - Well the owner Mezz is the best #LDC #livedancecreate
ROISIN MD . 2025-01-18
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My boyfriend and I spent NYE here so we could watch the firework show from here. For the view 10/10 recommend!!! We had a really nice view of the London Eye and did not have to wait outside for hours which was great 👌🏽 However the pre-set food menu was ridiculously overpriced: £70 p.p. for a three course meal (about €85) The food was really disappointing.. service was not great but we can totally understand on a busy hectic evening like this! Definitely do recommend for the peace and quiet it brings for not having to wait on the street for hours. That sort of compensates for the disappointing menu/food.
Thirza W . 2025-01-01
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I came here with four Friends me and one off my friends had fish and chips My other friends had the snitchel The fish and chips was good The snitchel was not There were a good few menu portions The staff we're fine they took 15 minuts to bring the FOOD the table water didn't come until i got up and asked them to bring it
Alejo Riveiro . 2024-12-30
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To top it all off, the staff were incredibly friendly and attentive, making us feel right at home. I can’t wait to come back for another meal!
Mandeep Kaur . 2024-12-18
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"I visited this cafe yesterday and had a pleasant experience. The cafe has a nice, relaxed vibe with comfortable seating. I tried their cappuccino and a croissant, and both were decent. The coffee had a good flavor, though I would have preferred it a bit stronger. The croissant was fresh and buttery, which was nice. The staff were friendly, and service was quick. It’s a great spot to grab a coffee and take a break. I'll definitely stop by again if I'm in the area."
Harman Kaur . 2024-12-18
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Such an amazing place I had dinner with my friend. food was so delicious and the staff was also very polite and nice .
Jatinder Ballagan . 2024-12-18
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The food was amazing. I love it. Highly recommended.
Amanpreet Kaur . 2024-12-18
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They provide very good food and drinks i have been there one day ago and their customer service is also fantastic and next time i will take my friends there to enjoy the time with the beautiful view of garden.
Suleman Javaid . 2024-12-18
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I recently visited Embankment Bistro Cafe. The atmosphere was warm and inviting, with a perfect blend of charm and sophistication. What truly stood out, though, was the exceptional service. The bar team, especially the incredibly talented and friendly bar girls, went above and beyond to make the experience unforgettable. Their professionalism, attention to detail, and genuine enthusiasm created a welcoming vibe that made me feel like a valued guest. They were knowledgeable about the menu, quick to recommend the perfect drinks, and their warm smiles truly added to the experience. The food and drinks were fantastic, but it’s the incredible team behind the bar that makes this place shine. I’ll definitely be back and can’t wait to tell my friends about this hidden gem. Great job, Embankment Bistro Café—your team is the heart of your success!💕
Faisal Ijaz . 2024-12-18
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“If you’re a foodie like me, you’ll love this place! The menu has a fantastic selection of dishes, and we loved everything we tried. We only had good comments about the food. I can’t wait to come back again!” The food here is absolutely delicious! Every dish we tried was bursting with flavor and cooked to perfection.
Pariman . 2024-12-18
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I love this cafe staff and food is soo nice
Simran Kharoud . 2024-12-18
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Amazing service and food is so nice! The portions are very generous 😀 Lovely place and just a minute walk from the statuon and lovely river views Highly recommend this place
Onlythetruth . 2024-12-17
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The food and service were great, I recommend it to everyone
Doğa Yaman . 2024-12-06
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I discovered this restaurant by chance and I was not disappointed. impeccable and fast service, the super nice waitress and special mention for HASAN which is a real ray of sunshine 🤩 I will come back it was delicious I took the traditional fish and chips for my daughter it was too good and fresh and the fries delicious. the prices are right for London I recommend in addition the restaurant is beautiful with a very nice terrace in the heart of the greenery
Elena Teste pour Vous . 2024-12-05
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Called in on Sunday morning after a night out. Can’t fault the place. Even opened a little earlier to accommodate us.
Richard Wild-Jones . 2024-12-01
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Fresh veggies, kind waiters, nice atmosphere in the park. Coffee ok. Eggs so so, service very slow, high price
F R . 2024-11-30
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Not been to the cafe for a couple of years so was amazed to see the refurb. The owners have done an amazing job. The restaurant area is well seated, great atmosphere and the food is just as good as it always was. My wife and I love to visit for breakfast (bunch). The staff were very friendly. I look forward to our next London visit and another awesome breakfast (brunch).
Ian Chilvers . 2024-11-24
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Customer service worst ever!!! Do not recomend! Shocking experience!!! I sat in today pretty much hungry, ordered a tagliatelle with chiken and mushroom in creamy sauce. I was waiting excited for the food, and the waiter did bring me a totally different pasta with tomato. I can't eat tomato. He said i ordered this one for sure, I did explained him i know what I ordered, that has no tomato in for sure. He did show me his smartphone with the order placed, and i had to say i did not put that order in your system, i know what i ordered. He hesitated, but asked me if I want tagliatelle? I said yes, as I wanted it in first place. So I waited but the food did not came, instead another person who later told me he is the manager, and strait away asked me to leave. I asked him completely surprised why? And he said because you ordered a food and sending back, so they need to trow away. (Beleive me if it was not with tomato, I would eat, as I don't like food to be wasted. Who's waiting for the food arrive and send it back for fun? ) I told him I ordered tagliatelle, and it's not my fault that the waiter did not get it right. I still want to eat, and not this is the way you should treat customer. He did call the waiter and ask him if I order tagliatelle, and off course he said no I ordered penne. He said now the food needs to trow away. I said it still not my fault and it's very bad customer services to ask me leave instead of take the order right, as I still willing to pay for my food if its the right one. Than he asked me if I want to order the tagliatelle. That time I was so shocked, even my hand were shaking, and I lost my mood to eat anything.I was so nervous, i've been never told to leave in any restaurant. ( I did not behaved wrong, or given attitude.)I said I will take your first advice and leave instead. While I was packing my bag together, he made a photo of me. I asked him to delete the photo, and he denied it while he holding his phone in hand towards me, so I guess he made a video. I don't understand for what, to put me on banned list? Not necessarily. I won't go back ever, and suggest to everyone to avoid this place where the liar waiter has bigger value than a customer. I left the place with a promiss of review, so here I am, sharing my horrible experience. Unfortunately on the food I can not comment, but on the photos from previous review that tagliatelle looks nice. As I see the management only reply for the good commenst, so I don't expect any, but if the gentleman who said he is the manager and he really is, than there are major problems. If not, I suggest to train staff more how to do good customer service.
Erzsébet Jankovics . 2024-11-24
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It was a great evening at this fantastic place. Their coffee tastes so nice thanks to the cute bartender Bishnu. All their staff were so nice and kind . Very good service I will defenately visit here again because of the environment. Last but not the least server Hasan was a good man and very good story teller for his good service I had to post this big review.
Nusrat Jahan nowrin . 2024-11-19
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Viktorija makes the best cocktails.
Blessing Ezeudu . 2024-11-14
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This used to be a straight down the line cafe. It now seems to have turned into a hybrid cafe/cocktail bar... but it still serves a very welcome cup of tea on a long walk around embankment!
Andrew Brooks . 2024-11-13
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Very tasty salmon. We had a wonderful time with a beautiful view on the garden.
Linda Mechid . 2024-11-10
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I had a Sirloin steak and Salmon fillet, it was amazing. They have excellent service, Hasan served us. He is a fantastic man. Good place for friends and family day out.
Mithun Das . 2024-11-10
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The food and drinks were fantastic, with great attention to detail in both flavor and presentation. The cosy atmosphere made the experience even better.
Atalay Eroglu . 2024-10-28
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An absolute gem! From the moment we walked in, the ambiance was warm and inviting. The service was exceptional, with staff going above and beyond to ensure we had everything we needed. We’ll definitely be coming back!
football . 2024-10-28
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We had the most delightful experience! We ordered the charcuterie board and a bottle of wine, and both were absolutely amazing. The flavors were perfectly paired, and the presentation was beautiful. The cozy atmosphere of the location made it even more enjoyable. Highly recommend for anyone looking for a relaxing and tasty evening!
talat eser . 2024-10-28
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I had an incredible dining experience! The pasta was absolutely amazing, cooked to perfection with rich flavors that left me wanting more. The cocktails were equally impressive, expertly crafted and delicious. To top it all off, the staff were incredibly friendly and attentive, making us feel right at home. I can’t wait to come back for another meal!
Seniha Hadzha . 2024-10-26
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Great for a stroll and rest to a nice cafe
J M . 2024-10-21
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I am so happy to find there , they have lovely garden inside park, here is like secret haven , the food is delicious staffs are soo cute ( especially Victoria;) thanks guys for the good hospitality ♥️
Cevher Eğilmez . 2024-10-15
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a wonderful spot for a lunch and cosmo. Vicky Victoria’s drinks are unmatched!! So fruity and crisp and by god do they give you a buzz not to mention her customer service skills make you feel so welcome and happy to be there!! Will most certainly be coming back ❤️
Oliver Cole . 2024-10-11
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This place was a delight!, Quieter and prettier surroundings than some better known wine bars in the area with good food and drinks.
Paul McElroy . 2024-10-08
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This is a hidden gem! Stylish indoor restaurant and a very pleasant outdoor terrace. Great food, service and the friendliest staff who checked several times from arrival to leaving that we were happy with our meals, required anything else or just to be friendly. Thank you will definitely visit again.
SUSAN . 2024-09-28
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It’s been recently refurbished to a very high standard the food is good tho London prices let down by excessive loud music which is a real pity
R Liot Backer . 2024-09-24
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Great breakfast and the staff were incredible! Next time I visit London I’m coming back!
Jon . 2024-09-24
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This place is cute and relaxing. I had a drink and salad and both tasted well. Service was great as well. Victoria was attentive, friendly, and nice. Would highly recommend stopping here.
Dominique Sims . 2024-09-20
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Everything was of top standard, nothing too much trouble, the decor throughout was lovely, clean and well maintained. We had an amazing dinner at and the staff were fantastic, warm and welcoming. Especially one of the bartenders Viktorija, her delicious cocktails really kept us going! The food was impeccable, delicious and gorgeously presented. The music was fun and playful and the atmosphere was convivial and inviting. We will certainly be back to celebrate with them again!
Maggie Ochieng . 2024-09-18
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We didn't have any food, we had a drink , friendly staff
Elizabeth Gledhill . 2024-09-17
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Nice food, fantastic ambience and great staff! Hassan was very welcoming, friendly excellent customer service. Hassan was very helpful! He’s an asset to this Cafe! I will recommend this to all my friends and family!
MAM V . 2024-09-15
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Amazing atmosphere,nice cocktails and music, thank you for Viktorija the service was absolutely fantastic!!!
Neda Masiliunaite . 2024-09-15
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Every thing about this Cafe is very good. You are greeted in a very welcoming and friendly way. I enjoy the light meals and the atmosphere is very good. I recommend a visit and enjoy
Elizibeth Thornborough . 2024-09-15
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We were looked after so well by Victoria! Fantastic outdoor terrace!
Elizabeth snodgrass . 2024-09-14
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I recently visited Embankment Bistro Café with my boyfriend, and we had a wonderful experience. The girl who served us, Viktoria, was incredibly friendly and attentive to our table throughout the meal. She made sure we had everything we needed and made us feel really welcome. Her warm service definitely added to the overall experience, and we’ll definitely be coming back!
Ieva Kaminskaite . 2024-09-14
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Victoria make such a nice cocktails and she is wonderful friendly person. Wonderful place to hang out.
Fiza Yusof . 2024-09-14
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Very nice cafe in a small park in a quiet area and close to the Thames, delicious food and friendly staff.
Alexia Neumann . 2024-09-11
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First time in London. All of the bars and restaurants I’ve been to have been subpar service. 0 personality or hospitality from workers. Victoria however, is the most amazing person I’ve met so far. She made our experience here fun and memorable. This is the one spot I’ve actually had a great time being at. That’s all because of Victoria and her sparkling personality. Thanks for being awesome! We’ll be back every single time.
Jacquelyn Devore . 2024-09-11
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Perfect, but a bit expensive still
Ma Wi . 2024-09-09
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Very lovery servic&friendy2 of your staff took selffy for us thank u. We the.long table out side late afternoon we al had a lovey afternoon in your park&caff
Ray Bolasco . 2024-08-30
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Overpriced food and extra charge for service which is bad af/non-present. Do not visit!!
Tom Schue . 2024-08-28
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I so wanted to like this place. It’s in a beautiful park in central London. I had visions of a German beer Garden style easy-going quick service Café. It’s not that the staff aren’t helpful and lovely it’s just that they are too overbearing. I don’t need thousands of explanations and checking if I’m alright when I’m just having a drink or a quick bite to eat. There was real confusion with the drinks, and what the difference is between low alcohol IPA and lager (which really confused them for some reason). The range of drinks is very average and pretty pricey. I also asked for a cup of tea but apparently nobody is allowed to have hot drinks after 4 o’clock because, well who knows? The worst offender was the food. Unfortunately, it’s in central London where they don’t have to try so the salad and the burger my friends ordered were massively average and very expensive for what they were. What really upsets me about restaurants and places that serve average food is that it costs no more to cook average food than it does make great food. The ingredients are just the same. We also ordered some chocolate cake. When it arrived, it was clearly a factory made cake, but even even worse, it was completely stale and inedible. This place should be absolutely packed out every sunny evening. Instead, it’s just a very average place to have a drink and eat. I would recommend it if you want a pint or a quick drink (unless you want tea or coffee after 4pm!) in the evening but for anything else, go elsewhere.
Tom Leighton . 2024-08-23
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Perfect place for an aperitif. Got some aperitif spritz and olives. Good atmosphere and friendly staff makes this place a cute spot for a few fun hours
jennifer leali . 2024-08-20
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Sneak service charges into your bill without your knowledge. I don't mind paying for service as long as it's visible
Ben Stewart . 2024-08-16
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amazing location and amazing stuff, especially the mustache guy was so kind 🥂
oğulcan sökmen . 2024-08-16
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Best place to gather up with friends!! We had excellent time. Waiters were so helpful and attentive.The vibe in garden is unique in the heart of London. Highly recommended !!
Cem Özer . 2024-08-16
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It great place to chill out or celebrate birthday party. Staff was very friendly specially manager Kubilay was looking after us well. Highly recommended!
mithat ahmed . 2024-08-16
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Lovely! Perfect spot for a good weather. They serve aperol or pimms pitcher which is amazing for groups.
Selin Koca . 2024-08-16
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It’s nice but the burgers are very simple (don’t come for burgers, it’s not worth it). The fries are good 🇧🇪. The breads with toppings are good and fresh (for that, it’s worth it!)
Gregory Vanderheyden . 2024-08-11
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More atmosphere on mars. They apparently can’t afford a kettle after 4pm for a cup of tea.
Belle and Kitty . 2024-08-09
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Stayed here from 11th-18th May 2025 Avoid staying in this hotel as my wife's Ring got stolen from the hotel room and our fault was that we left our stuff unattended and unlocked. Just thought in 20mins will come back from breakfast and lock the stuff before leaving which we were doing everyday but skipped that day. Had to visit the police station to file a complaint as Hotel had done their investigation (which they didn't share anything with us but just wanted to believe that the cleaner girl didn't take the ring as they have done checking and closed the investigation). Who will compensate for anything? Not in the Hotel Policy. In the end it is customers fault. We thought thefts are common outside hotel on the streets. Didn't know that stuff is not safe in the hotel also. In Bali our phone got stolen and hotel staff went with us to police station but Here they said you can go yourself to the police station and we will cooperate. Because obviously they cannot endorse as it is their own staff and they are very confident. Customer must be making stories. It became a total loss to us. So we kept the chocolates given by them in their locker so that those also don't get stolen and didnt take their complimentary breakfast for next 2 days. Rooms - very small rooms and bathroom are even smaller. Please choose your room wisely and check the floor area because otherwise you will be in for a surprise. Bathing area picture i have uploaded. Bigger size rooms are expensive but like every other couple we also thought that we have to roam outside who wants to be in the hotel but believe you me that you spend atleast 7-8 hours in hotel which is 33% of your day and when you come back to such a room the mood spoils. Cleanliness - very dirty. They don't change sheets unless you specifically tell them to. Secondly when we were searching for the stolen ring I took our 5-6 things from below the bed which were never cleaned and looked as if they were there from a long time. I handed them over to the duty manager as he was in our room for checking. Obvi cleaning staff is busy with taking other peoples stuff. Location - i will not give negative on this. Location is good but you can find other hotels in the vicinity as well. Overall- Please find another hotel
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Six of us went to Champagne Charlies this evening. We were extremely fortunate to be looked after by Mattea. He is a real credit to Champagne Charlies and was exceptional in the manner in which he represented the restaurant and dealt with our requirements. My only request is that fish and chips are added to the menu.
2857 Opinions
Henry’s closed about a month ago as the tenants, Stonegate pub co, decided to let it go due to a rent hike by the owners. I’ve submitted this to Google but they haven’t amended this to closed yet - so I’m writing this review to try save people from getting there expecting it to be open as I witnessed recently. There is a planning application on the front door for its next usage - see photo.
826 Opinions
It's a shame general politeness and service is lacking. One waiter was plain rude - asked if I could order he gave me a stern look, said yes under his breath buut walked off. Waitress was nicer however when we pointed out she got our order wrong she didn't agree then ended up being annoyed. Gave us a replacement item which clearly a bit old. Waitress taking payment didn't once say please, thank you or anything. Had a face on her. Looked annoyed thayvwe asked to pay bill. Rude and had a face on her. Shame really.