Strand Palace Hotel in City of London, Westminster

Rooms are a bit small. But great location

My friends and I had an amazing experience at the Strand Palace Hotel. Its prime location made it easy for us to access all the attractions we wanted to see. We were especially grateful for the warm welcome we received during check-in. Mary, the receptionist, truly went above and beyond. After a long tour in Europe, we arrived at the hotel early and inquired about the availability of our room so we could rest. Although our original room wasn't ready, she kindly upgraded us to a fantastic room that we absolutely loved. If I ever find myself in London again, I would definitely choose the Strand Palace Hotel without hesitation. A huge thank you to everyone who contributed to making our stay in London so enjoyable!

The only good thing I can say about this hotel is the location. We won't be back for sure.

Other than the bathroom was very small, all was good.

I had an interesting experience. The room was reasonable condition. The room was smaller than expected. My room was a single and I was only spending one night here, so this wasn't a problem but something others should be aware of. Note the single rooms don't have a bathroom/toilet door. Meaning any steam from the shower (or anything else) would enter the room as a whole. The shower also makes a very loud sound, but after letting it run for a minute it appears to clear. Location is walkable to most to theatres and local amenities. Overall, a very well presented hotel, good staff, reasonably priced, but the showers/water system needs to be resolved. Would I book again, I would think twice but wouldn't be put off if it suited.

Perfect Service, perfect recommondation for dinner, pretty room

I stayed here as a solo guest, at the weekend in December. My room was as per the website - a single and not very big, but very clean and everything in very good condition. Very comfortable for a three night stay. The breakfast was extremely good (excellent range of items and all good quality) and the staff were very helpful and professional. One evening I had dinner in the hotel restaurant and while the food was good and good value. the service was rather slow (that's why I've deducted one star for service - everything else was fine). The location was wonderful, two or three minutes from Covent Garden. I would stay here again.

This is a stunning, old glamour, London hotel full of history. I've been here many times because of its central location, clean comfy beds and competitive price. A perfect spot to enjoy a stunning city.

Rooms are extremely mediocre and the noise from neighboring rooms is far too loud

Very nice hotel, lovely rooms, comfy bed, good breakfast.

Only the room is small, the rest is very good

Perfect location. Great hotel,- comfortable and with fantastic service. Good to be back!

Rooms are very clean, well maintained and small but efficient and sufficient. Staff is very professional and accommodating but several were still learning the systems. Location is amazing! Felt very safe. Walk to theaters, restaurants etc. Underground within walking distance. Overall a good value for money.

Strand Palace Hotel 14/15th Dec 24 Weekend in London (shopping/theatre/food). Arrived approx 11 am on Saturday and advised that a room was available (it was an adjoining room but was ready). we thought OK sounded good. We booked a Superior Delux, the room was extremely disappointing (very small), and the bed was a small double.....not really sure how that can be billed as Superior Delux. It was our mistake to accept the room that was ready. I can't blame the hotel for that. We arrived back in room 233 at approx 10.30 pm.....the neighbours who'd clearly been on the sauce all night arrived back approx 11 pm and were loud and inconsiderate.....the singing was attrocious That went on past midnight. The walls are wafer thin, and you can hear everything on either side, above and below ! What wasn't explained to us was that there was either an event or a nightclub in/close to the hotel. The music went on till 2am, we were not impressed. The hotel is located ideally for Covent Garden (all walkable), but we wouldn't stay there again. Sorry, it wasn't a great experience Julian

First trip to London and wonderful experience!! Perfect location and great staff!!

Great location, good room, lovely breakfast and all staff friendly and courteous.

Ali at the front desk and Mimi in the restaurant made this a truly awesome stay! Rooms are small but comfortable if you have a chair and table. One room I saw had a lamp which was a nice touch though not all rooms are equal. Looking forward to a return trip.

Location was great, service was excellent.

I personally felt good. excellent location. low price. good services. good breakfast buffet. advised

Very friendly, with lots of comings & goings.

Good location but a bit small rooms.

Perfect location behind Covent Garden, a distance of no more than half an hour to Oxford. Everything is close, full of cafes, restaurants, bars within walking distance. The hotel itself is excellent, new and quiet rooms, comfortable bed. As long as his price is competitive - I will come back again.

Very friendly hotel with friendly and helpful staff. Excellent position for exploring London. Covent Garden just around the corner. Trafalgar Square 5 mins walk. Lots of theatres within walking distance. Lovely breakfast with wide choice. Highly recommend.

On second day, the house keeper use the blanket cover was contaminated with foul smell. I called front desk manager at 9:30 PM to have an emergency service to replace them. I also requested hotel manager to investigate this problem and I have received no response from hotel. The foul smell may be contagious, it is unsafe to live in this hotel.

Amazing location on the outskirts of Covent garden and smack dab in the middle of the West end theaters. The staff was super helpful, rooms clean, and a good breakfast should you choose to eat there before venturing out. Close to tube and bus stops as well.

Lovely clean hotel, great breakfast, comfortable rooms and bed, great service- wonderful

I stayed at the Strand for 10 days and it was a great hotel. The location could not have been any better. It was so close to everything, the theaters, Covent Garden, Trafalgar Square, Royal and Historical sites I wanted to visit. Breakfast service was wonderful and I enjoyed the afternoon tea and dinner as well in the restaurant. I will definitely be staying at the Strand for my next visit.

This is my third stay at the Strand Palace. The location is excellent, being a short walk from Trafalgar Square. The rooms are a bit cramped but they have all the facilities you'd expect (and the breakfasts are great).

Nestled in the iconic Covent Garden area, The Strand Palace Hotel offers a delightful blend of convenience, comfort, and charm. Just a short stroll from Waterloo station, this centrally located gem puts you right in the midst of London's vibrant theater district and bustling West End. Upon arrival, guests are greeted by friendly and attentive staff, setting the tone for a pleasant stay. The rooms are a testament to the hotel's commitment to quality, boasting clean, well-maintained spaces adorned with stylish decor. The beds deserve special mention – they're incredibly comfortable, promising a restful night's sleep after a day of London exploration. One of the hotel's standout features is its Gin Bar, a must-visit for cocktail enthusiasts. For those with a penchant for tropical flavors, the Oliver Bernard cocktail comes highly recommended – a delightful twist on the classic Piña Colada that's sure to tantalize your taste buds. The Strand Palace's location is arguably its greatest asset. Situated in one of London's most iconic areas, it provides easy access to numerous attractions, restaurants, and shopping destinations. Whether you're in town for business or pleasure, the hotel's prime position ensures you're never far from where you need to be. In summary, The Strand Palace Hotel offers a winning combination of comfort, style, and location. With its friendly staff, clean and well-appointed rooms, and the added bonus of a top-notch gin bar, it's an excellent choice for travelers seeking a memorable stay in the heart of London.

A very well located hotel in London not far from Covent Garden, Picadilli Circus, Big Ben… A really very good breakfast, lots of staff, a clean and welcoming place, the only thing I noticed is the room, you can't open the window and the room is quite scary despite being modern.

Superb location for everything that's best about London! My room was spotless, as we're all the public areas. The Gin bar is a great place to while away a couple of hours with a book and a cocktail - the chicken skewers ate delicious! I just wish it had been open on Sunday too! The waiting staff in here were delightful and I felt very comfortable on my own. Bonus - the bath towel was a proper big sheet! Lovely. Every member of staff I spoke to was so helpful and approachable. A very special place.

Room was very small, smaller than a travel lodge. Carpet was very dirty and tired. Gym was impossibly busy.

Good hotel, great location. Friendly staff

Old and noisy room, poor soundproofing Bathroom door that doesn't close Air conditioner that makes noise, no mini bar Carpet Breakfast good but noisy Great location

The solo room was perfect! It was clean and the space was just enough!! I enjoyed my time in Strand Palace. BIG THANKS TO LUIGI FROM RECEPTION FOR HELPING ME!!!!!! He’s the best!!! Friendly and patient!!!

Excellent for where I needed to be for show and eating places for his birthday

I have previously stayed at the hotel and can recommend it. Always feels safe.

amazing hotel in the heart of the City, walking distance from most attractions

Delicious breakfast, excellent and central location, amazing staff, highly recommend.

The overall experience was great, room very clean and great service but the only thing that was a little disappointing was there was no view from the room other than concrete, wires and windows, and we were told it had an excellent view onto the Strand. Everything else was lovely!

Excellent service from all staff

Location only. Otherwise miserable. The room showed signs of "hard" use. The soap dispensers in the shower were broken..the soap and lotion were runny and looked like they had been watered down....little help with Ritual's products then..when you water them down to "save money" The whole hotel gave a flashback to the Danish boat in the 90s....

The staff, excellent treatment. Very clean and pleasant treatment Thank you so much.

This hotel is a hidden gem nestled in the heart of London, just a stone's throw away from popular attractions and local amenities. Its prime location allows guests to easily access trendy cafes, bustling markets, and iconic landmarks within walking distance. The vibrant neighbourhood adds to the charm of the stay, making it a perfect choice for those looking to immerse themselves in the city's lively atmosphere.

Excellent Stay!I had a fantastic experience at this hotel.

An utterly average hotel in a great location

Brilliant stay could of done with more pillows but nothing bad to say at all

Our room is small and the shower room too, the sink is between the shower and the toilet... or a heavy or tall person would not be able to fit there. In this hotel... no one speaks French, which is a bit of a shame. ... Except one of the super nice waiters who makes an effort. For a hotel of this size there are only 3 elevators... so it's a bit complicated. At reception, everyone makes no effort to explain what's going on...it's up to you to make do if you don't speak French.

Loved staying at the Strand Palace! Our stay was for 4 nights and we loved every minute of it. Service was incredible, high tea was delicious and fresh, Shivang went above and beyond during our high tea experience, and Luigi, Sedat and all other reception staff were so helpful. HIGHLY RECOMMEND! Will certainly be back!

The downside to this hotel is that service is rather poor. For instance, the front-of-house service upon arrival was very disappointing. No one even helped me with my luggages, and even the two guys who were stationed at ‘Guest services’ took a while of staring at me before indicating to me where the check in counter was. After check-in, I had to ask for assistance to bring my luggages to my room…even though the concierge agreed, she actually told me it might take a while because her staff are “busy”. In addition, after settling in to my room, when I requested for a toothbrush, it took a full 20minutes and a reminder call before it was brought to my room. There were also barely smiles from the staff who came to send up the toothbrush or the towels I asked for - it was very amateur. The room cleaning service could also be much better too - on one of the days, my room hadn’t been cleaned at all even tho I left my room at 11am and only returned later at night. While the cleaning was done the next day, the tissue replenishment was actually overlooked. Overall service was quite poor. That being said, the pros is that the rooms, while, small are pretty clean. The breakfast buffet was excellent. And the location of the hotel is perfect - close to a few tubes, near Covent garden and walking distance to many nice shops/restaurants.

Already been there four times. Great location, great food, great service. Typically British, the rooms are so small that you don't know where to put your suitcase. But you can easily get over that with the rest.

I recently stayed at the Strand Palace Hotel and highly recommend. Comfortable rooms, friendly staff, and a great location. In a rush to get to the airport, I left a couple items behind. The hotel security staff was incredibly easy to work with in order to get the items shipped back to me. They went above and beyond and I’m very grateful!

Nice hotel and very clean in the common areas. The staff is very smiling. Our room was not very big but the bed was quite comfortable. The only downsides: the shower was not entirely clean when we arrived (not dirty but not nickel on the floor) and the street below our window was rather noisy. This remains a very good address to be close to the city center and still good standing.

The Strand has an excellent position and a friendly staff. Only hiccup is the size of the rooms and that the windows are very narrow, so many of the rooms at the hotel appear small and dark.

Strand Palace Hotel is centrally located a short walk from Covent Garden and other tourist spots. Easy access to metro stations and public transportation. Plenty of good restaurants in the area. The hotel itself is lovely even though the lifts are very slow especially during 'peak' times. Breakfast at the hotel is a good option with a wide selection of hot and cold items. The Fitness Centre is somewhat small for the size of the hotel.

We had a superior double small room but very comfortable and the air con was fab. Stayed a couple of times at the Strand, it's in a fab location right by the Thames and lots of London attractions are in 20/25 mins walking distance. Breakfast is lovely and the cocktail bar lovely for a night cap. Having Covent garden on the doorstep with lots of fab restaurants is fab but it's really busy so book in advance.

Mostly I like the view and good stuff nice and clean u can go-to with family lov it thanks too have you

The room is clean and nice The bed is comfortable and there is space to unfold your suitcase. It's not very spacious, but it has everything you need and is clean. The bathroom doesn't have a door, so it's a bit confusing, but since it's a single room, it's okay to just get over it. The bathroom facilities are also new and clean. Most of the staff are friendly too. But I took off one star because the soundproofing was so bad. There are many hotels with bad soundproofing, but this one is a bit worse. I could hear street noise, music coming from outside at night, people's voices, and conversations in the hallway and next room very well.

Very nice place, clean and tidy with great customer service

Absolutely loved staying at the Strand. I would definitely stay there again if in London. It super close to almost everything and the staff was very helpful.

Great locale, nice people, but beware the size of the rooms! The junior king studio was simply too small for my 2 sons and I, and I was told (probably falsely) it was their largest room. Odd, too, that the rooms don't have drawers. What room for 3 people has a tiny closet and no drawers? But honestly, if you're not claustrophic, it's a sweet place to stay.

I recently stayed at The strand palace hotel in London and was thoroughly impressed. The hotel's location is great with easy access to London's attractions. My room was spacious, elegantly appointed, and extremely comfortable. Dining was a lovely experience with excellent food and service The staff here are exceptional, providing friendly and professional service throughout my stay. In summary, The Strand palace offers a perfect blend of luxury, comfort, and exceptional service. It's an outstanding choice for anyone visiting London.

Had no water one morning and was not offered any compensation for it. Otherwise a good hotel in a very good location.

Check in was easy and the hotel is situated in an ideal spot in the main hub of London. I'd recommend it for anyone wishing to stay in London

Great location, ideal for a theatre weekend. Staff very friendly. Rooms were clean and of a reasonable standard, but a bit small considering how much we paid for our stay. On the plus side, it was very quiet so an undisturbed night's sleep. A but of a wait for the elevators though, used the stairs quite a lot. Breakfast was good.

Dreadful. Thieves. Taking a £25 upfront payment and then not repaying it on check out despite repeated promises

This is a great hotel! Everything is perfect!

The deposit ad € 1100,00 after 2 weeks still not at my bankacc. This is a normal bankaccount I need my money. They give a lot of excuses, they manage to put this amount from my account in 10 seconds!!. Room is too small, no coffeemachine, no fridge, no chair(s) bathroom too small, way too noisy (you can hear the neighbors talk). You cannot watch tv from the bed, you had to sit on the bed because there is no chair at all. I pay € 950,00 for 3 nights way to much. And still no money on my account. They do this to all their customers and they earn a lot of money with this kind of illegal transactions.

The online check in is a complete waste of time as you have to check in when you arrive anyway. The single rooms are like a closet with a bed. Too expensive for what you're actually getting.

Looks a lovely and clean hotel food looks very nice and fresh and healthy The cake omg look so good

Nice hotel in central London and very well maintained. One side of the bed was up against the wall, that was the only downside. The staff were really amazing and helpful. I would go back.

Rooms are clean. But a bit small. Had some minor issues with a/c and slow response to check a couple times.

Shower water temperature was never fixed, making it a bad experience each time we take a shower.

Great hotel. Five star service. Made to feel very special. Nothing is too much for the staff. Made our weekend. Go to Joe's for great cocktails and chicken.

Lovely hotel. Sleek vibrant and modern, this hotel truly has all the amenities one needs in order for luxurious and fulfilling stay!!

The hotel is wonderful. The rooms and the bathroom are very spacious, clean. Everything looks impeccable. They are equipped with everything you need (fridge, TV, air conditioning). The staff is very kind. The restaurant has a diverse range of menus. From the hotel you can immediately reach all the tourist spots in London. This hotel deserved every star. It is exceptional. We will come back here anytime. The prices in the quality-price ratio are very acceptable.

Noise from extractor fans outside of the bedroom window made for an awful night's sleep. Otherwise, a room in any other location of the building would have made for a brilliant stay. The room was well equipped and I loved the free chocolate and water bottle in the room.

The hotel in the heart of London

Excellent location for theatres and Covent Garden that's why I stay here

Very nice hotel. Centrally located. Breakfast buffet is worth it, there are many food options and the quality is great. Staff is very attentive, professional, and polite. Gym is a small. Roos are not very spacious, but I didn’t mind as I was mostly out. Restaurant is good and the drinks are as well. Close to many theaters, national Gallery, Pirtrait Gallery, Buckingham Palace, and shopping. I would definitely stay here again when in London.

This hotel have the best location in London. Clean rooms and very good service. I’ve stayed here a couple of times before and I will stay here again.

Ideal location to visit the city. The staff is always ready to help and make the stay more pleasant. Our room did not have a refrigerator and it was impossible to drink fresh water. 4 Stars in cleanliness. We will repeat on subsequent occasions.

4 day stay, first time in London. Central to everything

Thanks to Staff for early check-in and the warm welcome, Mohammed thank you 🙏🏾

A great place to discover London in 4 days.

If you want to visit London, the hotel is centrally located and you can reach everything from the city.

Small, clean room with nothing missing. Staff polite and there to help. Varied and very good breakfast. Very good restaurant. Perfect location.

Beautiful rooms Nice service Nice location

Great location and spectacular service, the room was super comfortable and clean…. It was a good experience and choice! Close to Convent Garden, concert hall, restaurants and much more… I recommend

Best Hotel for West end, covent garden, and riverside London

The plus/Ideal location in the heart of Covent Garden. -Breakfast, although expensive, is complete with many dish options The least / The size of the rooms, lilliputian, for a 4-star hotel. Open onto the courtyard, with the hotel's ventilation at the back of the courtyard. Difficult to have the window ajar. The inconvenience is a bit annoying

Great location to explore London by foot. Room was generally clean but had a persistent sewer odor. The shower booth was no more than 6 feet high. Not an enjoyable experience when you’re 6’5” like myself.

Fantastic hotel. Great location. Very friendly staff especially the guys in the gin palace, who make fabulous cocktails. Highly recommend

Excellent hotel in the city of London. Gladly again at any time.

Excellent hotel very well located. Good service and cleanliness. I liked the courtesy they left in the excellent detail in the room.

The hotel location was great for walking to Covent Garden. We were able to walk to dinner every right. There are some sights within walking distance and it's super easy to hop on the tube or bus from this location. Our room, a superior double, was small, which is to be expected in a city, but it worked just fine for us and the room was very clean. The price was great for the location. We asked for a room in a quieter area of the hotel and this was granted. We also booked a night in advance for early check-in, we let reservations know so they would not think we were a no-show and the room was held with no problem.

I was there for business and this is a great location, as well as lovely rooms and excellent staff. I would definitely consider this hotel for a future stay in London!

The Strand was perfect!! The location was excellent! The staff was amazing! I will definitely stay here when I return! Thanks Strand Palace for a great stay durning my first solo trip to London!

The Bed was a little bit to small for me and my partner.

The 4 star rating is location and customer service related. Infact location and customer service should be a 5 star rating as it was really good. What brought the rating down was the fact that the room was very basic and small. And the room was located near the roof which had a generator of some sort that I found noisy and woke from several times each night. This room was advertised as superior but was very basic indeed.