Based on 784 opinions finded in 4 websites
Based on 784 opinions finded in 4 websites
Nº 4482 in 7028 in City of London, Westminster
Nº 606 of 925 British in City of London, Westminster
Opinions
Great salt beef, terrible service. Feels like they are doing you a favour by taking your money
Alessandro Cerri . 2024-12-14
MORE AT Google
I went for shopping in Selfridge's with my family and we had our lunch in Brass Rail restaurant. We had salt beef and chicken. Best salt beef I ever had, the waitress was very helpful explaining everything and even though the restaurant was packed, she was very friendly and attentive. We definitely come back.
Panos Naris . 2024-12-03
MORE AT Google
Visited at 2pm and the place was still packed. Got our seats after a short wait in the queue. We had a salted beef tongue sandwich, a signature Reuben and a bottle of organic red wine. The tongue sandwich never failed.
PAUL G . 2024-12-02
MORE AT Google
Busy place inside Selfridges but still has Lovely service and amazing food. Had the roast chicken and it was one the best I ever had.
Olga Costa . 2024-12-01
MORE AT Google
Avoid. This diner/restaurant used to serve the best salt-beef sandwiches across London. Oh my, how things have changed. We were shown to our table & had to ask for menus & sat waiting for over 20-mins before deciding to walk out. I’m lost for words. The restaurant wasn’t busy but staff seemed to be more interested discussing their plans for the weekend as opposed to paying any level of attention to paying guests. Terrible example of our British culture
Ian Welham . 2024-11-30
MORE AT Google
The service was excruciatingly slow. It was 11am when they opened and hardly anyone there yet still they were useless. Please get some staff that know what they are doing as always liked the good. Loyal customer lost
Neal . 2024-11-26
MORE AT Google
Nice place to take a break and grab a bite while shopping at Selfridges. We were there for lunch on a Wednesday and there was no wait to be seated. The service was quick. The salt beef sandwich was tasty and the meat was very tender. The peppermint tea was delicious. There was no option for fries or chips with the sandwich. Just boiled potatoes, which were bland.
Bimsha8 . 2024-11-22
MORE AT Google
Amazing as always, one, if not the best salt been in London
Chris Ramos . 2024-11-16
MORE AT Google
Overpriced, waiting staff need more training. For a prestige store, not up to scratch.
Mary Walsh . 2024-11-13
MORE AT Google
Hugely overpriced for below average food. Salt Beef tasted like boiled ham and I've had more salt on my big toe after a dip in the sea. Food came out at different times so some people were finished before an other even had theirs. Best off going to M&S over the road.
Paul Clark . 2024-11-01
MORE AT Google
Breaks my heart to see how downhill The Brass Rail has gone. Food dropped from exceptional to no better than adequate. The queuing system is extremely stupid. Staff are defensive and seem unhappy to be there. Prices are eye-watering for the portion.
Alexander Allison . 2024-10-30
MORE AT Google
Waited 15 mins for our order to be taken and another 30 mins for drinks and food to arrive. Never got anything. Asked a different waiter about our order and she said there wasn’t such an order placed. Are we a joke to the restaurant? Had to leave after 45 mins of wait with absolutely empty stomachs. Shame
Sherbak K . 2024-10-29
MORE AT Google
The place looks busy and the food seems fine. Unfortunately, we never got to taste the food we ordered due to the horrendous service and irresponsible waiters, one of whom decided to ignore our order. We ended up waiting for our food for over 45 minutes, with the waiting stuff pretending we are not there. One tall bearded guy spent about 10 minutes chatting to someone who I suspect was his mate/colleague after shift. After inquiring about our order, we were informed it was never recorded and we had to place it again. Left immediately, very disappointed that our experience was ruined by staff.
Mark Rappoport . 2024-10-29
MORE AT Google
Amazing sandwiches. I loved the Salted Beef sandwich. The Matzah ball soup was very good too. A little expensive
Leonardo Arias . 2024-10-28
MORE AT Google
Expensive, average quality food with a 12.5% 'service charge' added on top of the bill which was reluctantly removed on my request. It's a noisy place which is best avoided.
Tom Price . 2024-10-21
MORE AT Google
Good food. Clean tidy cafeteria.
Barbara Murray . 2024-10-18
MORE AT Google
The salt beef used to melt in your mouth. Expect to chew nowadays
Stephen Av . 2024-10-11
MORE AT Google
Salt beef sarnie, fifteen notes for large, value, maybe 6/10. Bit of a wait to be seated, food and drinks came pretty quickly.
weary feladunder . 2024-10-04
MORE AT Google
Best salt beef sandwich in London
Nasser Nasser . 2024-09-25
MORE AT Google
Deliciously tasty and tender Salt Beef Sandwich 😋 in delightful Rye bread. Pleasant surroundings in this Sandwich Restaurant. Attended excellently by staff member Sebastian, who represents the brand well, conscientiously and politely serving us. Top marks to him! 👏🏾👏🏾
Davey Johnson . 2024-09-18
MORE AT Google
We ordered the Knish potato & onion and it cost us £7.95. It was so small we thought it was a sample size bite. It tasted ok but it was too small and expensive.
K Ako . 2024-09-17
MORE AT Google
The service was good and quick, its table service now which is much more convenient than how things were before. Maybe don’t expect smiles, but the food and quickness with which you get it makes up for that. The salt beef sandwich is still great.
Rajiv Nandodkar . 2024-09-06
MORE AT Google
The best Reuben sandwich in London. I enjoyed it alongside the beef hotdogs.
nashmi alnashmi . 2024-09-03
MORE AT Google
THIS IS NO LONGER THE EXCELLENT PLACE FOR SALT BEEF IT ONCE WAS. THE SALT BEEF QUALITY HAS GONE, SANDWICH CONTENT HAS BEEN SIGNIFICANTLY REDUCED AND MANAGEMENT IS ARROGANT. I HAVE BEEN VISITING SINCE IT OPENED SO I CAN REMEMBER BEING SO FULL FROM A SALT BEEF SANDWICH THAT IT WAS A FABULOUS PLACE TO EAT. ON 30 AUGUST 2024 I VISITED AT 11:45 TO HAVE MY LUNCH AND FOUND THAT THERE WAS SO MUCH FAT AND GRISTLE IN MY SANDWICH THAT I COMPLAINED. THE WOMAN MANAGER COULD NOT CARELESS AND WHEN I POINTED OUT THAT THERE MUST BE A REDUCTION IN FILLING COMPARED TO YEARS GONE BY SHE ADVISED THAT THE PRICE HAD NOT CHANGED BUT THE FILLING WAS LESS. SHE MADE NO COMMENT ON THE QUALITY BUT DID ADMIT THAT MY CUCUMBER HAD NOT BEEN PROPERLY SLICED. I WAS SO HUNGRY THAT I HAD TO ORDER ANOTHER SANDWICH BUT A FAT FREE SANDWICH BUT THE SANDWICH WAS NO DIFFERENT AND LACKED FILLING. I SHALL NEVER GO BACK AS YOU NEED TWO SANDWICHES AND END UP PAYING A LOT. BUYER BEWARE AS YOU NOW PAY A LOT AND THE STAFF ARE SURLY AND UNHELPFUL. SELFRIDGES HAS LOST THE PLOT HERE. THANKFULLY REUBENS IN BAKER STREET WILL REOPEN IN A FEW MONTHS AND HOPEFULLY WILL PROVE TO BE A BETTER OPTION FOR MY SALT BEEF NEEDS. A VERY DISAPPOINTING VISIT BUT IT IS THE STAFF WHO ONCE MADE IT HUM BUT ARE NOW COMPLETELY INDIFFERENT TO CUSTOMERS. I PAID FULL PRICE FOR MY LUNCH WITH NO GOODWILL GESTURE WHATSOEVER.
Robert Taylor . 2024-08-31
MORE AT Google
THIS IS NO LONGER THE EXCELLENT PLACE FOR SALT BEEF IT ONCE WAS. THE SALT BEEF QUALITY HAS GONE, SANDWICH CONTENT HAS BEEN SIGNIFICANTLY REDUCED AND MANAGEMENT IS ARROGANT. I HAVE BEEN VISITING SINCE IT OPENED SO I CAN REMEMBER BEING SO FULL FROM A SALT BEEF SANDWICH THAT IT WAS A FABULOUS PLACE TO EAT. ON 30 AUGUST 2024 I VISITED AT 11:45 TO HAVE MY LUNCH AND FOUND THAT THERE WAS SO MUCH FAT AND GRISTLE IN MY SANDWICH THAT I COMPLAINED. THE WOMAN MANAGER COULD NOT CARELESS AND WHEN I POINTED OUT THAT THERE MUST BE A REDUCTION IN FILLING COMPARED TO YEARS GONE BY SHE ADVISED THAT THE PRICE HAD NOT CHANGED BUT THE FILLING WAS LESS. SHE MADE NO COMMENT ON THE QUALITY BUT DID ADMIT THAT MY CUCUMBER HAD NOT BEEN PROPERLY SLICED. I WAS SO HUNGRY THAT I HAD TO ORDER ANOTHER SANDWICH BUT A FAT FREE SANDWICH BUT THE SANDWICH WAS NO DIFFERENT AND LACKED FILLING. I SHALL NEVER GO BACK AS YOU NEED TWO SANDWICHES AND END UP PAYING A LOT. BUYER BEWARE AS YOU NOW PAY A LOT AND THE STAFF ARE SURLY AND UNHELPFUL. SELFRIDGES HAS LOST THE PLOT HERE. THANKFULLY REUBENS IN BAKER STREET WILL REOPEN IN A FEW MONTHS AND HOPEFULLY WILL PROVE TO BE A BETTER OPTION FOR MY SALT BEEF NEEDS. A VERY DISAPPOINTING VISIT BUT IT IS THE STAFF WHO ONCE MADE IT HUM BUT ARE NOW COMPLETELY INDIFFERENT TO CUSTOMERS. I PAID FULL PRICE FOR MY LUNCH WITH NO GOODWILL GESTURE WHATSOEVER.
Qualityseeker7 . 2024-08-31
MORE AT TripAdvisor
I tried the Matzo Ball Soup and the hot beed sandwich and they were great. I would definitely return.
Sebastian Arias . 2024-08-24
MORE AT Google
You might have to wait a while as it is always very busy but it has always been wonderful. I normally have a half and half Reuben and pastrami sandwich. Very generous portions of meat.
Joseph O'Connor . 2024-08-19
MORE AT Google
What’s gone wrong here? This cafe used to be a great experience, but now fails to shine in any way. Some of the bread from my sandwich had been sitting too long and contrasted in softness with the second half, part of the order was forgotten, and the service simply lacked any of the style that Selfridges delivers across the rest of the store. Disappointing.
Chris Wilkinson . 2024-08-19
MORE AT Google
If you are looking for a Hot Salt Beef sandwich then this is the place to visit. Service was a little slow, and some of the perimeter tables you have your back to shoppers walking past.
M jB . 2024-08-16
MORE AT Google
Located inside Selfridges Foodhall, we came to rest our feet a little while trying out the tea set with scones and clotted cream with jam. Service is a bit slow, they looked understaffed. I like the scones and the quality of clotted cream.
Mei Yong . 2024-08-16
MORE AT Google
Delicious food and outstanding service. Delia served me today,she was kind, very friendly and professional. Will come back again for sure. Highly recommend this place.
paula rei . 2024-08-04
MORE AT Google
I wish the staff smiled a bit more - thought they could be a bit more friendly! Service charge would then be justifiable. However, on a positive note, I can’t fault the food as it is extremely tasty and a lovely snack during or after your shopping. Pricing is a touch on the heavy side.
Charlie Fisher . 2024-07-31
MORE AT Google
Best salt beef sandwich in London. The beef simply melts in Ur mouth leaving an aroma of beef and salt. A must have
Naveed Latif . 2024-07-24
MORE AT Google
Not sure what’s going on with the bad reviews but I’ve been here over a 2 year period twice and their service and food is the best. Food especially is amazing! had their tuna melt sandwich and it tasted amazing!
Damilola Adekola . 2024-07-19
MORE AT Google
Was there today. The chef is AMAAAAZZINGGGG. Really enjoyed my meal.
Deborah Chukwuedo . 2024-07-10
MORE AT Google
The best Sandwich’s Corn-Beef in town Reuben so famous so delicious sandwiches 🥪… be ready for nice lunch or afternoon delicious sandwiches.. fantastic location in the corner of Selfridges
Khalid ALKhateeb . 2024-06-30
MORE AT Google
Don’t ever think of going to the Selfridges branch I’m sat waiting a loooong while the staff is ignoring me completely. Very understaffed, very bad service.
Shoug Alm . 2024-06-27
MORE AT Google
The salt beef is lovely, schnitzel was slightly dry and chewy. We were disappointed with the macaroni cheese. The apple and orange juice were fresh. A great quick stop to rest your feet and get a snack when shopping in Selfridges/Oxford Street. There is a 12.5% discretionary service charge added to your bill.
J James . 2024-06-10
MORE AT Google
Had an enjoyable meal at The Brass Rail in Selfridges! The Salted Beef Sandwich was absolutely delicious and packed with flavour. The kids loved their Chicken Noodle Soup and Mac n Cheese, which were both hearty and satisfying.The atmosphere was great and the staff were friendly and attentive, making our visit even more enjoyable. Highly recommend The Brass Rail for a tasty and family-friendly dining experience!
Candis Yeo . 2024-06-06
MORE AT Google
The food was ok and the staff were friendly, but the waiting time was long, and we were additionally charged a 12.5% service fee.
Marta . 2024-05-29
MORE AT Google
We came here for a quick lunch while shopping. The staff (Tarek and Mario) were very friendly and took their time to go through all the ingredients for our allergies. The food was not good at all… we waited ages for a beetroot sandwich in which all the ingredients came from the can and the bread was extremely soggy. The salads were quite good and the bagel was fine. The food was severely overpriced for the quality.
Julia Khalil . 2024-05-19
MORE AT Google
I strongly recommend Asian tourists not to go there. You're not really welcomed there. I think low star rating speaks for itself. If it wasn't in Selfridges, it would've gone out of business long ago. My husband and I sat on the table where the lady at the counter pointed, and some waiter asked us if we were guided to sit there(personally I think he should've checked with his colleagues, but I guess they don't communicate with each other enough and at least he seemed nice to 'his' people), still I can understand to that extent but the problem was with this black waitress who brought us drinks. I've never felt that kind of hostile and stuck up attitude from anyone while I've been staying in London. She never said thank you of any good byes and the way she stared at us was plain offensive. I guess she should've chosen different job to do if she has problems serving Asian tourists or anyone. It's obvious she wasn't 'educated' from the store manager to do her job well. There was only one decent waitress with blond hair and she was the only reason why I paid for the service charge. And food? It was simply salty beef, mustard and the pickled cucumber, which was quite.. interesting.
김현정 . 2024-05-12
MORE AT Google
This little restaurant inside Selfriges serves a signature salt beef (corned beef) sandwich that is ridiculously good. So tender and delicious on rye, brown or white bread with English mustard and a gherkin pickle on the side. They even partially slice the gherkin so you can put it on the sandwich if you want. So good. You wouldn’t think it inside a department store but yeah give it a try.
Dreamer37117325908 . 2024-05-06
MORE AT TripAdvisor
Not great menu. Chose Tuna, mistake small piece of toast with tuna on topped with rubbery cheese. I guess a take on Tuna Melt. It was horrible.
Geraldine P . 2024-04-25
MORE AT TripAdvisor
This is my favourite place wherever I visit Oxford Street and Selfridges. The food is great, good service. All good 💯💯💯 highly recommend.
Navid Sadri . 2024-04-16
MORE AT Google
Everytime we went to Selfridges at Oxford Street we always go to this place for their salted beef pastrami. It is expensive but worth every penny.
manoeljava . 2024-04-16
MORE AT TripAdvisor
The food we had was of good quality and was very tasty, You could argue that it is overpriced for what it is there again you are in London and in Selfridges however if they want to charge a premium, the service needs to be better. The waiters were not attentive, did not come across friendly and were even somewhat blunt. The food is decent however if you are expecting outstanding customer service, do not come here and expect to pay a premium.
KJ . 2024-04-04
MORE AT TripAdvisor
Elegant rooftop terrace, sunset cocktails and skyline views.
Silver Soul . 2024-04-04
MORE AT Google
The Brass Rail used to be my go to place but my recent visit wasn't great the salt beef was inedibly salty & the bread stale my friend's soup too peppery & service abysmal .The waitress said they've had a number of complaints but I suppose they're not bothered .I don't think staff were very happy at all working there so never again !
Caroline Graham . 2024-03-29
MORE AT Google
My salt beef sandwich was a sad sight. It had two thin slices of meat. RIP off
Hussein Jemal . 2024-03-24
MORE AT Google
A salt beef sandwich should be at least 2 inch thick and not two thin slices.
hussein jemal . 2024-03-23
MORE AT Google
The manager was extremely rude and was yelling aggressively to members of staff. Dreadful atmosphere. Will never set foot to this place again.
Tasleem Khan . 2024-03-15
MORE AT Google
Amazing Salt beef restaurant. I come here for lunch now and again, the salt beef is top quality, service is good and its always busy as the food is so good. I usually order the 'Brass rail Ruben' which is a toasted sandwich. Absolutely delicious. Probably one of the best sandwiches ive ever had, and is consistently excellent. Highly recommend for a lunch meal.
Darren Smail . 2024-03-14
MORE AT Google
Good pastrami sandwiches. However, the service was really bad – it took ages to serve us even though there was no one in the restaurant, and we had to remind them twice to get us our drinks.
Floriane Y . 2024-03-11
MORE AT Google
I ordered two items. Signature Salted Beef sandwich and beef sausage Hotdog. First time eating. Salted beef sandwich, I love it. The salted beef seeds are soft and easy to bite off. The portion is big, but I think the cucumber dip is not enough. If more, it could balance out the corned beef flavor. The hot dogs were average and the beef sausages were of average quality. Not too powdery, but I wanted a bit more beef tendon texture. There could be more pickled cabbage. Mustard. The French brand has never been strong enough for my personal taste. Overall five stars. Because I learned D.
KEN (FARMING IN THE CITY) . 2024-03-03
MORE AT Google
They used to be very good. However, their quality has fallen. Service has become slow as well.
Riffat Hyder . 2024-03-02
MORE AT Google
"This place is best avoided. With the abundance of high quality options in London, it is not worth visiting. The offering is basic and the prices are comparable to other higher quality establishments. We ordered a lemonade that tasted like water with syrup for £5, and a chocolate cake for £6 which wasn't up to par with supermarket basics. In short, there are plenty of other, more decent places available, whether in Selfridges or elsewhere outside of it."
Ravi Chhabria Dhanwani . 2024-02-23
MORE AT Google
This is our favourite lunch time feast of the most delicious salt beef sandwich. It’s the perfect size for hungry shoppers and is always so good. Easy to stop and straight back to shopping mode after our lunch. Professional service to boot. Always will be our fist choice.
Bianca P . 2024-02-21
MORE AT TripAdvisor
Absolutely the most worst end un tasteful chicken schnitzel sandwich i ever had. It just came out off the microwave. Unbelievable
josepariba . 2024-02-09
MORE AT TripAdvisor
As always, Flynn's service was impeccable. Always an amazing, professional attitude. The salt beef Reuben and the hot dog amazing as always.
Saquib Shahan . 2024-02-01
MORE AT Google
The best salt beef sandwich in London. Staff need a bit of training to smile more. Perhaps it was the miserable cold weather.
Abbas Bilgrami . 2024-01-28
MORE AT Google
A budget friendly place with very nice dinner choices, Tried the below: Hot salt beef Sandwich 4.5/5 Pastrami Sandwich 5/5 Tongue Sandwich 4/5 Ps: don’t try the spicy mustard its too SPICY 🌶️!! Service was so good and employees were friendly.
Abdulla AlSayed . 2024-01-27
MORE AT Google
We went to eat here for the Rubens. Great service, the food good but nothing exceptional for a high end store and prices. I would return.
The_1st_Lady . 2024-01-22
MORE AT TripAdvisor
The Reuben is a classic. This has become my favorite sandwich in London. Totally worth the wait when there are lines especially around lunchtime.
Steelguy777 . 2024-01-21
MORE AT TripAdvisor
We stopped by for a quick bite in between exploring, shopping, and to recharge before a long walking tour. This place is nothing fancy at all, but is delicious and efficient. We got a table in a matter of single-digit minutes, the server was extremely friendly, and the food we got (just simple food - a soup for my daughter and their classic reuben for me) was the comfort food we needed in our "a little jet lagged, a little tired, a lot overwhelmed with views, sights, and first impressions" state.
martenica . 2024-01-14
MORE AT TripAdvisor
Simply an institution ❤️ They’ve had to diversify the menu over the years, my order has never changed. Salt beef on rye, with English mustard & a gherkin
James McHugh . 2024-01-11
MORE AT Google
I would give it zero stars if I could. I have NEVER been treated with such disrespect in my entire life, I am over 50. I was in the Selfridges Foodhall with 2 of my friends, similar age. All of us dressed very smartly after a birthday lunch. We bought some expensive cakes at the Foodhall and they told us to get a coffee at any of the other food areas and have the cake then. We got the Brass Rail and asked for a coffee and were told immediately when they saw our cake bags that we cannot have the cake at their tables. We told him we bought it next to them inside the Foodhall. Sebastian the manager was extremely rude and dismissive. There were free tables all over. We bought a take away coffee from them and thought ok we will try find a little place to sit. We walked around and there was nothing despite there being a lot of different food outlets selling various foods in the foodhall. The strangest thing was when we moved away from the entrance we noticed a man who looked homeless with a trolley eating, A POT NOODLE! AT ONE OF THEIR TABLES. So how did we get told no you cannot eat a Selfridges cake with the coffee you just bought from them but a man is sitting eating a pot noodle and they don't say anything. When we asked Sebastian about this he was rude and first said he did not know which is absolute nonsense and then he said but he bought other food and lastly changed his story to that the man was there from this morning? Even worse as he took up a table from 10 am till 15:30?? This was absolutely ridiculous that he singled us out. We Then went back to the Brass Rail and sat down near the window where there were lots of empty seats only to be shouted at by one of the waitresses to say you cannot sit there. No real reason given. We then again said could we then sit at one of his tables and he said no you have take away coffee cups. He just gave them to us. At this point we were so shocked at the absolute rudeness we had endured by Sebastian and his staff and the absolute disregard to try and let us just sit down. Even after telling him it is my friends birthday. He was profiling us for whatever reason. We then asked him for a refund as we had then had enough and it absolutely spoiled our day and experience. I will email the company as well but at no point did Sebastian try to be nicer and just let us drink the coffee we just bought. It was the most shocking rudeness I have ever encountered in my life. I am disgusted that they can treat customers this way and get away with it. Not only was Sebastian the manager rude but all the staff there had a terrible attitude and were so utterly incompetent. I have had better service in a McDonalds. Avoid at all costs.
Danita Onraet . 2024-01-06
MORE AT Google
I was in Selfridges for my birthday today with 2 friends and we were refused entry because we had “ outside food” ie cakes bought in the Hall where they told us we could go and sit down in the coffee shop. We were told we could not eat outside food due to allergies reasons. We then decided to purchase a take away coffee as the manager told us we would go and sit further down but again no sits available anywhere and they are all privy to other concessions. We came back to drink our take away coffee and decide not to eat as told only to be told that we had purchased take away coffee therefore could not sit inside !!! Sebastian the store manager blamed the rules of the store and his manager and explained that he couldn’t allow it, never thought of putting our coffees in mugs then or think outside the box . To cap it all , they had a homeless guy sitting there and eating his pot noddle!!!! We told Sebastian who explained that he did not realised then said that he had been there for 4 hours. Staff is rude , just make up rules , it’s ok for Selfridges to have homeless people eating their own food purchased from outside Selfridges and not spend a penny in the store and that does not qualify as a risk of allergies to other customers. The staff is so woke and hide behind rules that don’t make sense, we were refunded after complaining. Not surprised to read other poor reviews , the food is nothing special, the attitude is something else and arguing with customers for the sake of letting them drink their coffee bought in the store makes no sense whatsoever! Thanks Sebastian u rock!
corinne f . 2024-01-06
MORE AT TripAdvisor
The food was good, and the service was okay. The place is usually packed so you may have to wait to be seated and to be served.
Jennifer Ugboh. . 2024-01-04
MORE AT Google
Service is not the greatest but the restaurant was busy so we can allow for this. Salt beef is not great at all , dry , lean and minimal slices in a sandwich. Gherkin was served on the same plate so the sandwich was wet and soggy Overall below average food with mega expensive prices. I’m happy to pay Selfridges prices but not for below standard munch.
Bubalah . 2023-12-31
MORE AT TripAdvisor
Service great. Food was mixed - smoked salmon & cream cheese bagel and Brass Rail Reuben with pastrami were fab (although the paper disintegrated beneath the sandwich). Hot dog not easy to pick up!
annetteo101 . 2023-12-30
MORE AT TripAdvisor
Salt beef was good , but don't order the tuna melt awful . Service terrible , think staff have got complacent, or they are unhappy in their work
Amanda Bailey . 2023-12-21
MORE AT Google
O serviço é bom mas as opções de pratos são muito simples e sem diferenças. Não vale a pena comparar aos outros restaurantes
B13711 . 2023-12-06
MORE AT TripAdvisor
Food was good. It’s selfridges, so not cheap. Service non existent. Had to flag waiter down after numerous other tables that arrived after us were served. Food dumped in front of us. No follow up to see if everything ok. Had to wave waiter down as coffee never came with other drinks after 20 minutes. Then coffee arrived with no sugar or spoon, unlike other tables served around us. Had to get up and ask at counter for spoon. Had to get up and ask for bill, despite line of people waiting to be seated, as couldn’t catch ANY waiters eye. Refused to pay for added service fee. No one seemed to be looking after certain tables. Waiters looked miserable. Think I should get a job here with the amount of service tip they automatically charge! Management need to do something about service! Wouldn’t take family/friends there again
Natasha G . 2023-12-05
MORE AT TripAdvisor
Outstanding salted beef sandwiches and definitely worth a visit if you happen to find yourself in the vicinity. Service is very friendly but slightly overrun, though we did visit at peak hour lunchtime. Be prepared to queue for 15-20min on the weekend - gets very busy. Also had some options for kids, like macaroni side dish. Will be back.
slammer_kp . 2023-12-05
MORE AT TripAdvisor
im visiting here since 2006 taste of beef never change , delicious , a lady named Stephanie was perfect for the services , she completed all the missing details , thanks her very much !
Cem Yucebas . 2023-12-02
MORE AT Google
Excellent food and the salt beef is to die for. Watch out for the charity donation they sneakily add in to the middle of the receipt and don’t tell you about. Discretionary service charges are also automatically added.
Alan Keith . 2023-11-29
MORE AT Google
Lovely cafe but smoked salmon incredibly salty - i dont recommend ordering the bagel! Salads looked good
Tan M . 2023-11-28
MORE AT Google
I had once 10 years ago, still good quality until today
Hsiang Kuo (Frank) . 2023-11-24
MORE AT Google
I took the Brass Rail reuben (half: 579kcal). It’s a hot salt beef toasted sandwich with sauerkraut, Swiss cheese and gherkin. Surprisingly, very tasty!
Nicholas Bellon . 2023-11-09
MORE AT Google
Terrible quality of food. Am actually quite shocked this kind of standard can be served at Selfridges. Shocking. Worse than Subway. Unbelievable.
Lindsay C . 2023-11-02
MORE AT TripAdvisor
The salt meat was really tender and really salty.
Kamilya Islam . 2023-10-22
MORE AT Google
Great location but I had asked for my salad followed by my scones. Not an option. I had to take it in the order the kitchen chose to create it. Initial host was great but wait staff was slow and not really interested. Would not bother going back. Food was decent enough but the scones I make are just as good (and I kind of prefer items BETTER than I can make it since I am not a professional!)
mzsunnyblonde . 2023-10-18
MORE AT TripAdvisor
Food quite good as usual but £35 FOR A SELFRIDGES OWN BRAND WHITE WINE is over the top, such a shame the comfortable venue for a quick lunch with a friend, wife or business colleague has just priced itself out. Seemed to be all new staff today prehaps the old staff are too embarased?
mark w . 2023-10-13
MORE AT TripAdvisor
مطعم لبيع التوست مع اللحم المدخن، يعتبر جيد للتجربة.
Tameem Basudan . 2023-10-07
MORE AT Google
I ordered the brass rail Reuben sandwich on its own, it tasted great!
Gledis Asllani . 2023-10-07
MORE AT Google
Terrible service the waitress got the order wrong and the food was warm, the service was really poor and no eye contact from the wsiting staff, we used to like eating in this pkace but not again, when the bill arrived there was service charge at 12.5% we thought about asking for it to be removed but it took us 10 minutes to get the bill so thought just leave.
E3191CY . 2023-09-29
MORE AT TripAdvisor
Good sandwiches with reasonable price. Delicious meat. Average service. Good atmosphere.
Mo H . 2023-09-25
MORE AT Google
Delicious salt beef sandwich and great service. Our server Lelde was incredibly helpful and friendly when working out how to accommodate my wife’s soya allergy. We’ll be back after another hard afternoons shopping.
Anthony Poncia . 2023-09-11
MORE AT Google
Best salted beef sandwich in town.
Abdulaziz A. Alkulaib . 2023-09-04
MORE AT Google
Overall a terrible sandwich, got the salt beef on Rye bread, was just nasty Will I go again: No Food: 2/10 Service: N/A Value for money : 5/10 Price : £18 for one with drink
R GH . 2023-09-03
MORE AT Google
The regular salt beaf slow clocked with mustard i highly recommend it, no cheese no add on, eat it as is its just perfect👍🏼
Hiba Jan . 2023-08-29
MORE AT Google
Tried the Ruben sandwich as recommended by my waiter and I was very pleased. Salt beef was very tasty and I would definitely recommend it and have it again.
El. P. . 2023-08-15
MORE AT Google
A good pastrami sandwich but a bit expensive (£14) for a simple sandwich, the presentation needs to be reviewed. But overall it was a good restaurant.
Paul Roman . 2023-08-05
MORE AT Google
Beautiful pastrami sandwich with the softest beef. Haven't had one like this in London.
Shagun Sharma . 2023-08-04
MORE AT Google
Food quality and above all quantity went down the drain. I’m a regular customer for over 20 years, recently the quantity of sandwich filling went down by over 50%. Will not be default for me and family when we are in Selfridges
Wisam Mahmood . 2023-07-31
MORE AT Google
The place is nice due to the location but the biggest issue is that the menu is very limited, I was really hungry but didn't know what to order, it looks more like a breakfast menu with 2 sandwiches and 2 other things, no real food, I ended up ordering the soup which was ok ,a bit too spicy for me.
Delia Delia . 2023-07-29
MORE AT Google
Was looking very forward to having the Salt Beef which was nice, however very little beef, hardly any sauerkraut, the Margarita cocktail only half in the glass with no salt on the rim! Definitely not worth the price they charge which is very disappointing will think twice before I go again!
Lynn Outram . 2023-07-26
MORE AT Google
I came with a friend and we both ordered a gluten-free Reuben. We waited for about 20 mins for the sandwiches to arrive. They did, I took a bite, and when I later opened up mine, I have realised it's completely mouldy, green. Illegal food...
Patrycja K . 2023-07-23
MORE AT TripAdvisor
What a great place , for some food , love the food and the place too , the service was good ,
Charles Curpen . 2023-07-22
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
133 Opinions
Unfortunately this is a totally cashless business therefore I will not be eating here again.
606 Opinions
I recently visited Embankment Bistro Cafe. The atmosphere was warm and inviting, with a perfect blend of charm and sophistication. What truly stood out, though, was the exceptional service. The bar team, especially the incredibly talented and friendly bar girls, went above and beyond to make the experience unforgettable. Their professionalism, attention to detail, and genuine enthusiasm created a welcoming vibe that made me feel like a valued guest. They were knowledgeable about the menu, quick to recommend the perfect drinks, and their warm smiles truly added to the experience. The food and drinks were fantastic, but it’s the incredible team behind the bar that makes this place shine. I’ll definitely be back and can’t wait to tell my friends about this hidden gem. Great job, Embankment Bistro Café—your team is the heart of your success!💕
2260 Opinions
Nice to rest and have light snacks and cafe. I liked the lamps and the ceiling a lot. Worth to stop after getting tired of the beautiful exhibitions in the galleries
501 Opinions
Dark inside, a good selection of keg beers the availability of any cask seems to vary but worth an occasional visit. Food was available and I could smell fish but I wasn't hungry.