Delivery
Pickup
Outdoor
The best restaurants serving British food in East of England
3.566 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
3139 Opinions in 5 websites
Food took a while to come but that was fine as we weren't in a rush. When it did arrive however it was cold, the fries terribly so. I therefore politely requested that they be changed for hot fresh ones. Our server, who I believe was also the manager or supervisor, touched the fried with his bare hands and agreed. We were left with our burgers and so I assumed they would be quick. This was not the case, and so by the time they had arrived, we had finished our burgers. I communicated this was disappointing and not acceptable, and I was met with only rudeness and attitude. I quote, "Do you want the fries or not?". I was absolutely dumbfounded by the lack of acceptance of the inconvenience and error, and also the rudeness. Such a shame, the burgers were nice and we had enjoyed coming here as a family. I won't be going back. I accept mistakes happen, and so I judge on how they are dealt with. This was one massive fail. Sack whoever this incompetent manager with zero customer service skills is. I'd put him on toilet cleaning duty only!
2004 Opinions in 6 websites
Table not of of the best, but was told all better table booked, was in a dark area of the restaurant away from the main part very near the toilets. The furniture was quite dusty. Food acceptable, but we have had better there. House wine good. Staff friendly and attentive (a big plus).
1921 Opinions in 3 websites
Cute place in very cute location. It gets very busy in the summer months. The food is way better now than it used to be (not sure what happened). The views from the outdoor terrace are very pretty. It’s located on a very picturesque stretch of the river and Coe Fen.
1579 Opinions in 3 websites
We met as a group of 10, on what was a super busy night, with 3 other large parties in at the same time. This meant it was extremely loud as there were also kids running around the restaurant being quite loud and it was difficult to chat, and quite cramped for space. But the staff were still polite and friendly and although the food took a little while to come out, it was plentiful, fresh, tasty and hot!
541 Opinions in 3 websites
Very nice place for Sunday roast! We did the carvery and it was very flavourful. However because they give you 2 pieces of meat no matter what, if you do get the smaller end of the meat piece, like us, the portion is considerably smaller than if you get the 2 slices from the opposite end.
2247 Opinions in 2 websites
We had a very pleasant meal even though the service was very slow, staff were polite. Very nice atmosphere even though there was a very loud man in the bar. I asked a man who I assume was the manager that there was no soap in the ladies toilet he said he would deal with it but when I was leaving both soap dispensers were still empty so I had to use the disabled toilet. A mocca was ordered and we were charged for a Hot Chocolate and an Americano which came to £5.50, if we had known it would be this price we would not have ordered it, we queried it and were told we should have looked at the menu, there was no Mocca mentioned so we should have been informed.
1347 Opinions in 3 websites
We had a poor experience from the moment we walked in. The waitress was rude as we sat down. We didn’t get menus or our drinks order taken for 20 minutes. When our food arrived we instantly realised there were issues. I got the roast turkey but had no roast potatoes. I did flag this and the waitress got me some. My partner ordered beef Bourguinon which was listed as coming with butter mash but it didn’t have any potato on the plate and instead came with roast dinner trimmings. My friends had burgers and chips which looked so sad on the plate. Another waitress who served them even said ‘sorry these don’t look very appealing’! They tasted like a cheap Spoons meal for double the price. We told the original waitress the issues when she came to clear the plates and she didn’t care and didn’t even apologise. Overall it was a really disappointing experience.
738 Opinions in 2 websites
I think about this place so often. I went with my parents a while ago and I forgot to write a review! The best food I have ever eaten. I see a lot of people say this place is over priced, I think the price reflects the great quality of the food. It’s so homey too. I will definitely be back. regards, an extremely happy customer. 😁