Bell Hotel in Breckland - Phone Number, Reservations, Reviews

Stayed at the Bell for one night in a superior double room. First class location, great room with balcony, happy helpful reception staff, free parking. Perfect for thetford shops, park, river. Will be back soon.

We had dinner and the pub was quite empty and had no atmosphere. The food was wasn't great, the portions were small and the seasonal vegetables were just peas. A disappointing visit.

Excellent place to hold a family get together food was great and plentiful. Made to feel so special, exceptional service.

Greene King you really need to spend some money on this gem and stop playing around with your paying guests. That said this hotel is an absolute treasure thanks to the fabulous staff the assistant manager and night crew are outstanding. The friendly cleaning lady who could not have been more hospitable. All the staff running round with freshly cooked plates of food and chilled drinks were top class. Thank you so much for saving us from the Premier Inn and the Travelodge. From now on you are our number one stay and we thank you all for looking after us so well.

Lovely landlady and staff, the pub is very dog friendly. We went back in the evening and had a very nice meal, they even did doggy dinners, our German Shepherd loved her chicken breast meal! We would highly recommend and would return to sample some other fare from their menu but unfortunately we live 200 miles away!!

Green King you really should not be letting rooms in the state that they are regardless of price. The Bell promises so much..a 15 century coaching that should ooze character and charm. But instead you are directed to an ugly 1970s extension where the rooms have changed little since the 70s. Bathroom from that era. Windows not closing, handles missing. A bath so stained I wouldn't want to wash my feet in. This is hostel standard and you are doing your business no favours by offering this. See photos. You need to start investing Green King to bring things up to a half decent standard.

Nice chilled experience, food was ok, Harry at the bar was great, nice chap, we stayed a night, and the room was also ok, clean with everything you expect, a bit dated but nothing bad C

Stayed here a few years ago, nice hotel with polite staff. Rooms were very clean and the beds were extremely comfortable. Had no trouble sleeping. I would say that it seems that the hotel is slightly understaffed and it was a shame that the bar closed at 10PM but other than that I have no complaints

My partner and I are not from the area. We took our 8 month old to a playgroup next to the hotel car park for Mothers Day. We were there for 30 minutes and parked in the car park (at the time we were completely unaware that it was apart of this hotel) and neither of us saw any sign indicating that payment was required to park there. One month later we have recied a parking fine for £100! So please be careful if anyone is in the area or staying in this hotel and is intending to use this carpark. Very disappointed!

Hyggeligt med godt personale. Godt sted at drikke nogle øl. Værelset var rent og fint, dog var gulvene lidt skæve. Roomservice var god og hver dag.

There isn't a lot that's unique about this pub inside a hotel, though the food is fine and the decor is authentic. They're understaffed, and because there aren't many places for lunch in this part of town, they can get overwhelmed quickly. There is also a restaurant in the inn, but it's not available until evening.

Lovely mothers day lunch today with my family food and service was great. Service was great and wasn't waiting long for food even though it was very busy

Great food and drink , very high standard of food and lovely staff.

Great pub, good beers and decent food

Rachel goes above and beyond. Well done. As do the other staff.

Never any hand wash in the mens toilet downstairs. Dogs allowed to roam freely, sometimes smelly and mis-behaved. Unhygenic.

Well obviously i put a review up a few weeks ago, It retains a lovely atmosphere , nice staff, I am still waiting for the family, So we can enjoy a nice meal,The menu looks good, and a good central place to stay, Thetford is unique, so are the people, and The Bell is very dear to our hearts ,Long may it reign.Well popped into The wonderful Bell today, Lovely lunch,

Visited there wensday 17th January for a family birthday meal .absolutely atrocious. My first course was still frozen and the rest of the family had garlic mushrooms that was rock hard.the mains where straight out of the microwave salmon was under cooked and the chicken was fresh 3 weeks ago disgusting meal and language coming from the kitchen no wonder the restaurant was empty u live and learn!!!!!!!!

The whole experience was excellent from booking,to ordering food & making payments.. The staff were great,paying attention to detail. The meals were lovely, everyone enjoyed themselves - one person said it was relaxing,others thought it was fun (the age range of our group was 2 to 75years) It was a lovely way to celebrate a big birthday. Thank you to all who contributed to the Bell's success

30th Novemeber '23 on Google it said £80 for a room. When I got there it was £99. It was early evening and I was hungry so I reluctantly agreed believing that a fairly luxurious room in a hotel would compensate for the high price tag I was paying on a work day. The room was like an early-1980s council flat. A broken, ill-fitting single pain window with a single panel radiator left the pokey, tired-looking room freezing cold. Everything was yellow and brown and smelled stale. The worst thing was the bathroom (see photos). A grubby shower curtain hanging from a rusty pole protected the tiny bathroom from the so-called shower - a cheap dirty hose barely clinging on to the wall by a couple of screws, hanging over a thin, dated bath. The water ran warm for about two minutes and then ran freezing cold. The pressure wasn't even enough to project the water from the hoze (see video). I had a freezing cold shower and went downstairs to complain. The huge queue at reception resigned me to complain by email to Greene King instead. I sent an email to Greene King over a month ago and they haven't even bothered to reply. I would never stay at this hotel or any Greene King hotel again. Total rip-off.

We went to the bell for our new years eve meal. Firstly, it's all very unorganised when we got there, with where we had to go, ended up going back and forth. When we arrived in the restaurant, again very unorganised, nothing to say 'please wait here to be seated' and none of the waiting staff paid much attention, till eventually I managed to catch someone. They then just casually pointed the direction of our table, NOT even showing us to our table. We sat down and within a few mins our starter was put infront of us - no asking if we were ready...no asking if we wanted a drink. After the starter we then queried about the 'welcome processco' in which was advised with the NYE meal...we then got told that would be at midnight - which is ridiculous, as it was called a 'welcome processco', and people who had earlier tables booked, surely would not be hanging around till midnight? As some tables were for 5 and 6 o clock - even like ourselves at 8:30, we were not going to be sitting there till midnight - the waitress then spoke to a manager and we did get our processco, after politely complaining. All of it was very unorganised, and the customer service was not good. The restraunt also did not look like it was for a new years eve meal, nothing special in the decoration. The crackers and poppers etc were a nice touch, and some good music. Some of the food was lovely and very good but the evening was not worth what we paid. The experience ruined our new years eve, and we won't be coming back, which is a shame as we are local. And to top it off, I have emailed The Bell directly about our experience, but I've had no response.

Nice rooms and food was very good 👍😊 looking forward to Breakfast

Awesome, thanks to all. Had a wonderful time

What a lovely morning me my girls and all me grandkids had we had breakfast with Mrs Claus they had drawings gingerbread making and a lively gift bag with really lovely things in the bag so good was excellent kids were very happy as was the adults breakfast was great thank you to the staff all great

Although the decor has perhaps seen better days, the food was superb. First visit for Sunday lunch and was amazed to find the restaurant virtually empty, and it stayed that way. We had tried to book our usual haunts but they were full. I can honestly say that the food was a mile better for a tiny amount more. Rachel was great, even when left with sweetcorn strewn across the carpet by our toddler ( we did ask for a dustpan and brush but she said she would take care of it). Definitely going back - this may become our new favourite!

I had the privilege of arranging a funeral reception for a dear friend a long side his wonderful family, we arranged to meet with Nicola who kindly worked round the appointment to fit with family, as soon as they met her they felt totally at ease and were treated with respect and compassion, a beautiful private room was given to the family which we were able to decorate to celebrate the life of an amazing man, different menu options were given so the family could make the perfect choice, on the day the room was beautifully laid out with a large table with wonderful sandwiches and cakes exactly what the family requested. Thank You Nicola for all you did we would 100% recommend your services to any families needing support for this or any other occasion.

The meal in the bar was fantastic and the waitress went out of her way for us (Nicola) she is a real asset. I will definitely be going back. Going to see about booking for Christmas or New Year’s Day.

We recently visited the Bell for a family lunch. We were seated promptly and our drinks and food orders were taken quickly. The food arrived in a timely manner and was hot and tasty. The restaurant was very busy, but our server Nicola was very friendly, attentive and efficient, all in all she looked after us extremely well. Overall a very enjoyable lunch.

Lovely Sunday lunch 😊 a perfect end to our family camping weekend. Our large group were made very welcome even with 5 dogs. Thank you, we will definitely return

Upon arrival we was wondering where the restaurant was, I asked a member of Staff who took us to a table for two, the table had only one chair, so I had to fund another in the restaurant. Once we finally managed to seat ourselves, a member of staff presented us with two sheets of A4 paper with the menu printed on, we chose our meal after being told what we couldn't have from the menu, so orded the prawncocktail each , but when it arrivescomparedto the other table that had the prawncocktail ours eas noticeablysmaller, turns out they ran out of prawns. . So both chose the trio of roasts at £15.50 in honesty I found the dinner OK, we also asked for two more drinks, we waited half an hour for the drinks to arrive, so I went up and asked the staff team if we could have our drinks and was told quite abruptly, they are on the way. So wait another ten minutes then the drinks turned up. All in all for £75 I don't think it's worth it, the furniture is tired and dated . Staff polite ish but service very slow and and with no urgency, we even had to go up and ask for our bill , as was left just sitting there with finished plates . Would I go again NO, which is a shame as i was expecting good things from the restaurant. Hope this review helps someone who is looking for a meal, and for the price I give it 4/10

We stayed at the bell for 6 weeks and enjoyed every minute, the food was great and the staff go above and beyond to make you feel welcome, very friendly and hard working, well done to Nina, Lauren, Megan, vinny, Kyle and kerri, your all fantastic hosts

Terrible service, waited over 1hr 30min for food. No communication from staff regarding the delay. We asked for a refund and was told that they would or that out bit the food was almost ready so we could have it if we wanted and still receive the refund. The food was cold over cooked and items missing. We also never received the refund.

We will not be returning. I have written a good review previously for The Bell's restaurant, but after our experience this week, I need to write another, but to complain about the tardiness of the service. In the end we asked for a refund as our mains arrived over an hour after ordering the meal and then my dish was not what I had asked for. We were the only people eating there and it took over an hour for our mains to arrive because the kitchen were preparing a buffet for a corporate!! Why could not the buffet have been prepared in advance and why keep the only two customers in the restaurant waiting for so very long? Says it all. What must be going on in the kitchen? Lauren behind the bar was on her own. She disappeared for long periods so that customers who wished for a drink could not order. One person stood there for about 15 minutes. I would have walked out. The whole episode was an absolute farce and in the end we walked out too.

Whilst the restaurant was quiet and the food average, it was also good value. Our server Kyle was courteous and helpful and we had a pleasant experience as a family with good service.

We went to the Bell Hotel to celebrate my dads 80th birthday, we were a party of 17, so pre ordered our meal in advance to ensure a smooth and quick service. It was very well organised, a lovely table in a quiet part of the restaurant, perfect for dad. Great staff, very polite and attentive. Service was quick and food was lovely, great value for money. Will take my parents back again

Me and my wife had a nice meal here but have now been fined £100 for using the car park despite the machine saying "Not in Use" and there was nothing to show an alternative method to pay.

Had a Sunday lunch today that was very tasty and good value. The Greene King ale was in good condition and at the right temperature.

We stopped for a meal on our way home from Norfolk. Some items were not available which was understandable on Bank Holiday Monday evening, however, what we had was not worth the money and did not live up to the menu’s description. Firstly, I had king prawn and avocado cocktail with Bloody Mary sauce; the prawns were cold, flabby and tasteless. Really not sure why this should be served with toasted sourdough (with no butter). The very friendly waitress came to let me know that scallops, which were to be in my risotto, were unavailable and would I like prawns as a substitute. To this I replied no because the ones I was eating were tasteless. She kindly offered to get me something else so I had breaded mushrooms-these were very hard on the outside and rather puny on the inside. The substitute for the risotto an “award winning’ pie with mash and seasonal veg had, I believe, been microwaved as it was tough, rather like cardboard, on the outside and soggy on the inside. The mash was solid which left the veg being the best part of the plate. I don’t expect cordon bleu dining from a ‘pub’ meal but I do expect it to be palatable and worth the money. My suggestion would be to reduce the choice of items on the menu so that relief kitchen staff can thoroughly know what they are producing. Sorry Bell we won’t be back to eat. Full marks to your waiting staff, though.

We visited The Bell Hotel for an evening meal because my stepson and his partner had a dog so we needed somewhere dog-friendly. We called in earlier in the day to enquire about dogs and they couldn't have been more helpful. We actually sat outside in the garden area in the evening. They were very busy so we had to wait to place our food order but, once ordered, it seemed no time at all until the food arrived - and it was very, very nice indeed! I and my stepson had Hunter's Chicken and salad and it was cooked to perfection. They also had Old Speckled Hen on draught so my husband was happy! A very nice meal and an enjoyable evening. We would certainly go to The Bell Hotel again.

Stayed in local accommodation nearby and decided to eat at the Bell Hotel. Fantastic meal, incredible value for money. Staff were amazing, helpful, friendly and went above and beyond to make us feel welcome. Food was well presented and excellent choice. Great evening thank you.

We didn’t stay at the hotel, only ate on a Sunday evening as we had booked a table for a roast dinner. The meals arrived promptly & had very obviously been pre dished up from the lunchtime sitting ready to re heat for the evening...

Visited early Sunday afternoon. Got zero attention but sorted ourselves out with a table outside. Ordered at the bar and can’t say any member of staff looked to be happy in their work. Food was ok but for the price not great in my opinion....

I booked a table for 4 for a surprise birthday meal for Friday night. Having visited many times before we had arranged for a meal and then meet friends after for drinks too. Despite me going to the Bell 3 hours prior to the booking...

We would normally go to Wetherspoons for breakfast but had a dog with us this time, so found a dog-friendly pub. The staff were friendly, the dog got a bowl of water, and the standard breakfast and coffee were excellent and good value. We really...

Went with friends for lunch and it was delicious recommend steak sandwich with skin on fries absolutely brilliant. Service was fast and efficient and has a really nice vibe definitely would go again.

We had the Valentines Menu and were served by Vinny who was so cheerful and helpful even though the kitchen seemed to be having a bad night (our meal was very good though and we had nothing to complain about).

I booked for the valentines menu, we were greeted by a supervisor/manager who seemed to make us all wait so she could shepherd all the couples together instead of making more than one trip (bizarre!) There seemed to be a lack of staff, the lady...

I booked a table for my husband and I with the set valentine menu. We ordered starters at 7.15pm, prawn cocktail and garlic mushrooms, approximately 40 minutes later they turned up. Waited for our mains, finally by 8.50pm I complained that we still hadn't got...

Stayed here on Saturday and had a great time. The food was lovely and got to say the staff were amazing. The room was clean and so were that of the team who stayed as well. Looking forward to returning in the future.

If you visit Thetford make sure you call in for a drink or even better a meal. The menu is varied and the quality of the food is excellent. You definitely get value for money. Very dog friendly with water and treats available for your...

We were travelling in Norfolk and stopped for lunch at the Bell. It is a beautiful old building, in dire need of refurbishment. However, we received a warm welcome and settled in the bar with our Border Collie. A bowl of water was provided with...

I run a fitness facility within Thetford and I organised a belated Christmas Meal for my members at The Bell. From the first point of contact I found everyone I came in to contact with to be very helpful. I was shown the function room...

I was so looking forward to having Christmas dinner with my family. The starter was dried out salmon with burnt bubble and squeak. We had to wait an hour for the main which was unrecognised as food, swamped in a disgusting gravy and another hour...

Visited to celebrate our anniversary. Very enjoyable meal, reasonably priced and served quickly. Nice atmosphere

We had a great festive family meal at the Bell. Lovely food and fantastic service by Vinny. Very enjoyable:)

Stopped in here for a late lunch on Saturday. We had very good sandwiches which were freshly cooked with good chips accompanying them. Friendly staff.

Stayed here be for and found it still a great place to stay.Lovely large room with a very big bed ,nice have a bath as well as a shower.Food very good especially now with a 20% off if you book via there site.Easy 2 minute...

Went to the bell for a family meal. Had a lovely meal and excellent service. Our server was Vinny and she was excellent.

Went to the pub area for lunch today. Vinny was lovely, as indeed were the two other members of staff with whom we spoke. It wasn't at all busy, which is a shame, but understandable with the recent Omicron variant and new rules for wearing...

Excellent food, service from Vinny was superb, Signature burger was to die for, large portions, excellent value. Nice relaxed atmosphere.

5 girl friends stayed here Nov 27th for one night. First impressions weren't great. It's shabby and not shabby chic... The reviews on here are all very similar but what we want to say is this; Greene King knows this place needs a refurb and...

Went in on a Tuesday night, very quiet. They didn’t have everything on the menu but what we did have was nice. Server Vinny was very nice and managed the room on her own.

Came in for a Sunday dinner, was great food, staff were very friendly and enjoyed my stay here. Had a couple of beers whilst sitting in the lounge in front of the fire 🔥 will definitely be coming in again for food and drink, enjoyed...

Hired a function room for a team meeting. Lovely buffet,friendly and attentive staff and a good rate. Will definitely come again.

The Bell Hotel hosted a buffet funeral tea for us in the lounge area. The lovely staff could not have been more helpful in serving the older members of our party and the food was outstanding - simple but delicious fare, as if it had...

We stayed at a near-by B&B which could not serve food and enjoyed a range of meals over two days. We each had one breakfast, one light lunch, and two full evening meals. We found the food to be excellent - tasty, well cooked and...

When out and about in the area with our pooch, we wanted a pitstop to recharge our batteries and have a meal. It was mid afternoon and the only other dog friendly places we tried were either closed or not serving food at that time...

Had a great lunchtime well helped by both Shanice & Vinny behind the bar. I would highly recommend visiting The Bell when in Thetford. On the Dad's Army Walking Trail.

We loved our stay at The Bell, super friendly staff, amazing food and the love shown to our dog was just lovely. Great that they are all so dog friendly what a difference this makes! We will most definitely return… please don’t be put off...

Oh.... My.... God, what a Complete shambles. We ordered Sunday lunch, 30 mins past, out come our dinner and given to the table beside us. 1 hour passed, outcome the people's dinner who just ate ours. 1 hour and 30 minutes later, 2 more dinners...

Went in at lunch time on a Tuesday. No greeting, just a 'yes?' from a girl who obviously didn't care if we were there or not. Finally got to the completely empty bar, requested a spritzer with soda, was given a spritzer with sweet lemonade,...

Well, after a long day and many miles, my friend I ambled in to this small friend place call 'The Bell'. We were greeted by only something that may be called an adonis, and God among mere mortals. With a striking resemblances to Clark Kent....

3 for lunch and two GD puppies very dog friendly pub/hotel treats and blankets laid on. stopped for lunch excellent value for money and yummy .all clear plates plenty of space in or outside .free parking and right in the town center to walk off...

We hired the main restaurant for a wake yesterday, for our family and friends. The food was delicious and the staff were very polite and helpful. Couldn’t fault the room or facilities. Highly recommend! Thank you everyone.

TurnerFamily wake in function room , staff very friendly and efficient, food really great couldn’t fault anything .

Clean and comfortable rooms, nice breakfast and fantastic staff . Everything you need for a relaxing stay . The fans in the room on the hottest day of the year were a welcome extra touch .

This place doesn’t disappoint, always clean and tidy and the service is great! Tonight was no exception, excellent service by Nina and great food. The staff really helped us celebrate a friends birthday by going the extra mile with putting candles on the cake, even...

So surprised to read all the poor reviews! Had brunch here today with my Mum and it was fabulous ! Friendly welcoming staff , nice coffee and good choice on the menu. We were surprised at the low prices so weren’t expecting much . One...

Stayed two nights really clean spacious room, staff really friendly and made our stay. Great meal in the evening and well looked after at breakfast in the mornings. Thanks for an enjoyable stay and nice change of scenery

A good Sunday roast which is well worth its money. Plenty on your plate with generous portions. I had the slow cooked lamb shoulder which was really soft and flavourful. Wine glasses could have been a bit cleaner (to our liking) but hope this is...

The restaurant is a complete joke. Sorry to say nothing went right, we tried to give them the benefit of doubt but after 3 things wrong I had to write this. We asked for a child’s order to be brought out asap and it was...

Had a brilliant time at the bell. Staff were well organised and attentive without being intrusive. Food tastes lovely, washed down with few gins! It was the first time me and my husband had been out out in a while and will definitely return to...

We came to eat here and we’re not disappointed. Everyone were so warm and welcoming. Especially Eve that was always serving us, she is such a delight!! It is a dog friendly pub/hotel and we were very happy with service and food, of course. Portions...

Visited on a sunny day and decided to sit in the garden for lunch. Great service and enjoyed the mussels. Already looking forward to our next visit

Recently visited the hotel and dined in a couple of times. Lovely friendly staff, good atmosphere, nice selection of beers and proper food. Definitely a better running show when the manager is in, but the staff were all friendly and welcoming. Would recommend and come...

Just done a 2 week tour round Lake District and Scotland and hands down, we couldn’t wait to come back for a meal at the Bell, we went to a lot of food establishments but nothing came close. Staff is always friendly and the service is great, our dog is always welcome. The food is a great value for money and always comes out tasty and hot. The garden is lovely on a sunny afternoon. It’s rare and lovely to see the manager being hands on and helpful when needed. Highly recommend!!!

I will definitely recommend your hotel to my friends and family!There were four in our party for Lunch, we were seated by a lovely young lady Lucy G. then another lovely young lady called Lucy L. attended our table taking our order for food & drinks.Found both your Staff we met welcoming, friendly and extremely helpful! Our main meal was really delicious and dessert looked tempting and was truly scrumptious plus the presentation presentation was excellent!!!Overall rating exceptional and our intention now we hopefully will visit on a regular monthly visit. Thank~you we had a most enjoyable afternoon luncheon visit!

Was made very welcome on arrival and was more than happy with our stay. Our bed was very comfortable. Room was immaculate and the food was amazing. Victoria looked after us very well. Will definitely be returning again.

Had a lovely lunch at the Bell, the mussels never disappoint… huge portion with a cracking pint, what more could you ask for? We’ll definitely be back soon. Thank you for looking after us.

Dropped in for lunch and a drink and wasn’t disappointed. Great food for both of us. Was seated by a lovely young man and Lucy L attended to us with everything we need. We will definitely be returning when next in Thetford. Many thanks.

I visted this lovely hotel with my partner and i could not off asked for a better room .the resuart food was lovely and the staff was very friendly and helpfull .will defo be going again

Would definitely come and stay again, staff are superb and friendly and made our stay very welcomed, and the food was fabulous and good variety of choice , happy customer 🤗

We popped in to watch the football! Myself and my partner had some food with our drinks! Lovely food, and really friendly chatty staff. We will certainly be popping back again soon!

Great bar staff, very friendly and accommodating... especially Lucy. Will be coming back here again very soon.

Very friendly staff (we were served by Lucy) and great food in the restaurant. We had the lamp hotpot pie and ham egg and chips. Sat in the garden which was lovely and quiet, especially on a nice sunny day. Would come again and recommend to anyone for lunch.

Had great meal at the Bell inn Thetford served by lovely lady Rachel was very pleasant and bubbly personality great service by Rachel and very helpful with my order I would recommend the Bell Inn Thetford

Me and my partner have just moved to the area from London. We wasn’t too sure what was around the local area so set of and found The Bell which is a Greene King establishment. Upon our arrival, we was greeted by friendly faces and taken care of. My partner had the Seabass risotto and I had the chicken in a basket. There was a great selection of food and drink! We will be bringing our family here for a bite to eat and drink when they visit. Thanks so much to The bell for an amazing evening.

Had a great meal, mussels are wonderful. Will be back again soon, Covid measures are second to none. Staff really attentive

Stayed overnight and had breakfast. Staff were friendly and very helpful. Room was clean. Breakfast was great. Will definitely stay again .

Went back to my favourite place to chill out with friends and see the staff Excellent service great food Can’t wait to come back