Based on 1.879 opinions finded in 4 websites
Based on 1.879 opinions finded in 4 websites
Opinions
Highly recommend going to the Crabtree. Staff are incredible friendly even when they’re busy and short staffed. Tanya in particular was extremely welcoming and helpful when we were debating what to have off of the menu. Will definitely go again.
Chelsea Lane . 2025-05-22
MORE AT Google
The food was hot and tasty but the roast potatoes 🥔 were not crispy and I would have liked more vegetables
Ernie Kingsland . 2025-05-21
MORE AT Google
Had a cracking experience taking me kids out for dinner, staff where amazing really welcoming and really good with me kids and me 😁. Thanks to the bar staff and servers sarah , grace and chloe. Thanks to chef josie food was banging we all enjoyed it 👌 Will definitely be visiting again.
Rob Cox . 2025-05-19
MORE AT Google
Sarah was amazing with her bar service very attentive and polite. She was amazing with the kids (very funny) me and the family will be visiting again soon :)
Saskia Fisher . 2025-05-19
MORE AT Google
Went for a family meal the other week staff were very helpful and our server Grace was very friendly and approachable and food quick and very good will be coming back .
Liam Goodley . 2025-05-18
MORE AT Google
Tanya was amazing! So friendly, my daughter loved her, will definitely be back!
N Co . 2025-05-17
MORE AT Google
Lovely experience at The Crabtree We had such a great time at The Crabtree! Huge thanks to the fantastic team — Sarah, Grace, and Chloe behind the bar were so welcoming and friendly, making sure everyone (including the kids!) was looked after with a smile. And a special shoutout to Josie in the kitchen — the food was delicious and came out quickly, which is always a win when you’ve got little ones. The whole place had a warm, relaxed atmosphere and the staff really made us feel at home. We’ll definitely be back for another family visit soon!
Carmen Napper . 2025-05-14
MORE AT Google
Went to The Crabtree this afternoon. After the recent reviews we were weary but we had a lovely time. We were served by a lovely young lady (Chloeè). She was great and very attentive, it was a pleasure being surfed by her.
Travis Mills . 2025-05-13
MORE AT Google
Not enough staff felt sorry for them so service was not good and forgot to put chicken on my Caesar salad didn't like to complain as they looked so harassed
Mick Harvey . 2025-05-12
MORE AT Google
Had a lovely lunch food was great and service was amazing from Tanya
demi jane . 2025-05-09
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Me and my partner took our reactive dog to the Crabtree for the first time to get some food and some drinks. The staff at the Crabtree, especially Sarah was great, very friendly and very accommodating to us with especially considering we have a reactive dog. Thank you for your kind service, it’s much appreciated!!
Jack Carrington . 2025-05-05
MORE AT Google
We visited as part of the Torquay United fans to watch the team play Hemel Hempstead FC. I have visited on a previous occasion, and was surprised with some of the reviews, so was interested to see what it would be like. On arrival we found a parking space, and then walking into the Beer Garden could see the queue for the bar reaching outside! It was packed inside and out. We had a table booked for lunch (three of us) at 12,30pm and we were shown to our table on arrival, even though we were 15 minutes late arriving. We decided quickly what to have for lunch as the place was so busy, and queued up to order. We waited around 10mins to get to the front of the queue to order lunch/drinks, hardly surprising to be honest. We ordered scampi x2 (had to change one order from sausage & mash as they'd run out.) and a double cheese/bacon burger. We were told that the waiting time was approx 1 1/2 hrs for food with it being so busy. We doubled up on the drinks so we didn't have to go back to the bar. We actually only waited 45minutes, which given how busy the pub was, I thought was excllent. The food was hot and presented well, and was enjoyed by all three of us. I would like to thank all the bar and kitchen staff for their great work on Saturday, as it can't have been easy. I'm pretty sure that they would have been happy when we had all left at around 2.45pm! Thanks again!!!
Chris M . 2025-04-27
MORE AT TripAdvisor
Great night out, Jake gave us impeccable service and nothing was too much trouble. Cozy pub, with delicious food.
smiley sky . 2025-04-26
MORE AT Google
Fantastic boozer, amazing and attentive staff. Jake was the best and the food was incredible. Can already notice change in this place
Jason W . 2025-04-26
MORE AT TripAdvisor
Excellent tasty cocktails especially when they’re 2 for £12.50 😉. Jake inpaticullar was incredible and is an asset to the pub, looking forward to returning.
Han . 2025-04-26
MORE AT TripAdvisor
Good vibes on a Friday night I guess
Bethanie Hurst . 2025-04-26
MORE AT Google
Amazing food, fast service and very friendly staff, especially Jake. The atmosphere here is truly amazing
Jason West . 2025-04-26
MORE AT Google
Lovely food and service. Great for the kids.
Gemma Trainor . 2025-04-22
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Waited over 45 mins for food (not busy) food came then burger was whipped away as wasn't ours, right one came out with a waitress who fully swore. Food was dry and gammon was so salty all looked like it had been under heat lamps for a long time! Mine was missing stuffing. But darnt ask as extra gravy took 10 mins. No apologies at all. Total let down
Lee Cattell . 2025-04-21
MORE AT Google
Had the Sunday roast today and it was absolutely amazing! Everything was cooked to perfection. We were served by Tanya who was super friendly and helpful, and she made sure to check in on us a few times to make sure we were happy and had everything we needed too. Couldn’t have asked for better service. Highly recommend!
Laura Kinsley . 2025-04-20
MORE AT Google
We had the Sunday roast, which was delicious and beautifully presented. Unfortunately, there wasn’t quite enough gravy. However, the service was fantastic—Tanya and the rest of the staff were wonderful. Thank you, and we’ll definitely be back!
Dylan Anton Constantine . 2025-04-20
MORE AT Google
I had chicken skewers, great portion, lovely salad comes with it, really good food
Lorraine Patterson . 2025-04-17
MORE AT Google
Cook not chef useless pub empty everybody complaining about the wait two people walked out two people changed the order to take away always under staffed?. So anoying.
garry l . 2025-04-14
MORE AT TripAdvisor
Here are my last 3 visits. Number one mud in my food staff said it was a supplier issue ? Number 2 asked for steak well done no mushrooms was serves steak rare with mushrooms. Today 2 hour wait rude staff terrible food. In short if you want a beer go here. DO NOT EAT HERE... unless you want the week off work. Crabtree sort yourself out .
Loreto M . 2025-04-09
MORE AT TripAdvisor
Great food. Had the Posh Fish and Chips, will always recommend this place in hemel
Rajinder Pal Singh . 2025-03-26
MORE AT Google
Too expensive for the food and drink at lunch time
Tony MakNACD . 2025-03-20
MORE AT Google
Thank you to Chelsey and her team for a fantastic evening. Food amazing five star. Atmosphere amazing. Bar staff a true credit to her and The brewery. As long as they are there I will be a dedicated customer FIVE STARS Chelsey and her team
Allan Spencer . 2025-03-05
MORE AT Google
Waited over an hour to be told they are waiting for a delivery for the food. The food came out I ordered ham egg and chips when it came out they didn’t have any eggs, I ended up with dry gammon and over cooked slices of bacon, had to refuse it don’t expect that from a well know chain.
Karen Hanley . 2025-03-05
MORE AT Google
Tom & Grace are very polite and happy. Served us very quickly and always happy to help my son
chelsey Parker . 2025-02-19
MORE AT Google
Very nice food, lovely staff and nice decor. 3 mains, 2 desserts and 6drinks for under £80.
Iliveinbobbyhope. Wba . 2025-02-17
MORE AT Google
Always warm in here and very welcoming friendly bar staff. I had Tasty Chicken Masaala with rice and nan breads. We always enjoy coming in here and under new management may get even better.
gordmau . 2025-02-15
MORE AT TripAdvisor
Food was great but had to wait for it
Grace . 2025-02-15
MORE AT Just Eat
Don't recommend...I reserved a table with dinner and, surprise, kitchen closed at 20:00. The bartender said I should of paid when booked. Nowhere when booking was saying that.
D Ionut . 2025-02-14
MORE AT Google
Very disappointing. Booked a wake there. Hardly any staff behind the bar. The buffet we had ordered took a ridiculous amount of time to appear. Would definitely not recommend to use for functions.
madnurse2002uk . 2025-02-12
MORE AT TripAdvisor
Slow service and options offered on menu not available. Sides advertised to accompany mains, not on plate once served. Queried, still waiting..... Also, order taken for dessert when ordering main meal, only to be told they had run out after we had eaten our mains. Pre ordered food should be kept aside.
Jan Hulcoop . 2025-02-10
MORE AT Google
I think the restaurant could put another roast potato in, there was only 3 very small potatoes .Also the driver that delivered the food couldn’t find the house number and ended up ringing me he was looking on the wrong side of road and food was just warm not happy with warm food .
Angela . 2025-02-09
MORE AT Just Eat
Staff excellent over helpfull, especially Saturday 8th Feb will be back. Lady behind the bar was very good. I understand the landlord is new very good friendly and helpful. xxxxx
garry lay . 2025-02-08
MORE AT TripAdvisor
Nothing was great, very poor service I would expect better from I thought was a trusted brand. Staff couldn't find the table we had booked, when it was found we were not in restaurant as booked. Food then took nearly one hour to arrive. Poor quality when did, fish was like cardboard, pineapple not able to cut. I felt not able to send back to kitchen to recook because staff attitude not approachable. Online table service told not available because it was too busy.
Sandra Woods . 2025-02-08
MORE AT Google
We ordered our food at 7.44 pm but half an hour later it had not arrived, and the bar staff assured us it would only be a few minutes. It's now gone 8.30 pm but still no sign of our dinner. This is sloppy in the extreme. After 45 minutes we asked when we would get our food and it arrived 50 minutes since we ordered. The haddock batter was rock hard. We will think twice before booking a table here again
Boris Sedacca . 2025-02-07
MORE AT Google
What an absolute disgrace. Went there for a family birthday Booked the table for 14. Took 2 1/2 hrs to get the 1st meals out when the table opposite had there's before us. The birthday boy got his meal last, 3 hrs after booked and after everyone else had finished. Hi daughter we to inquires where his meal was and was falsely accused of swearing at the waiter, which she did not!! So after a rubbish meal that was very poor quality and outrageously poor service we ended up with one guest in tears and rest of us fuming. If I could have left a zero star review I would have. Complaints have been sent to Ember Inns. Absolute rubbish.
Garry Goodway . 2025-02-02
MORE AT Google
Excellent service despite the 45 minute wait for food. Very clean restaurant. Staff were great, excellent customer service. The food was beautiful 😍. Everyone enjoyed their meal.
Davina006 . 2025-02-01
MORE AT TripAdvisor
Went for a family birthday celebration. Without doubt the worst food ever Took 2 1/2 hrs for the birthday person to get served LAST night the party. Customer service was appalling. One of the staff accused one of our party of swearing at him when she did nothing of the sort. Ended up with that person crying. Whole birthday was spoilt. Don't go there. DONT GO DONT GO!!!!!!!!
Garry G . 2025-02-01
MORE AT TripAdvisor
This was absolutely trash the employees shouting at the customers. We’ve also been waited for are food for over 3 hours and the food was burnt. The tables are sticky. Never come here !!!!
Ellis . 2025-02-01
MORE AT Google
Great place for a night out. Food was lovely drinks served quickly and good atmosphere. Defo I'll be back there for a pint.
Kuli elo . 2025-01-27
MORE AT Google
Incredible service from the bar staff especially George and Sarah, quick and good quality. Food came out quickly and was very nice, Sarah was great when dealing with our meal and dining experience.
Callum Sanders . 2025-01-24
MORE AT Google
Can’t really say much about the food as we didn’t get that far. Booked up months ago for my family for Boxing Day. Got an email on Christmas morning saying sorry not doing food Boxing Day but I’m more than welcome to come in for a round of drinks and spend my deposit money. Laughable
Susan Snow . 2024-12-30
MORE AT Google
We had to wait about 25 minutes for our food to be served after ordering it at the bar. The portions of food were good and it was hot. Our position by the window was a little cold. Eventually the adjacent radiator was turned on. The waitress was friendly and returned to ask if the meal was alright - we confirmed it was fine. She also helped in providing drawing paper and pencils for our 4 year-old grand-daughter. None of the cask ales were available thus reducing our choice of beer drinks.
Howard Rogers . 2024-12-29
MORE AT Google
We had to wait about 25 minutes for our food to be served after ordering it at the bar. The portions of food were good and it was hot. Our position by the window was a little cold. Eventually the adjacent radiator was turned on. The waitress was friendly and returned to ask if the meal was alright - we confirmed it was fine. She also helped in providing drawing paper and pencils for our 4 year-old grand-daughter. None of the cask ales were available thus reducing our choice of beer drinks.
Howard R . 2024-12-29
MORE AT TripAdvisor
Works Christmas dinner, the service was good, but the food could have been better. The starter of chicken wings was the highlight. Turkey main course was let down by cold and uncooked cabbage. The Christmas pudding dessert was good.
David Parry . 2024-12-24
MORE AT Google
We turned up at 16.45 for our table at 17.00 for 10 people, yesterday 22nd December, only to see a note on door...kitchen closed. We had received an email earlier that day to ask us to confirm we were still attending. This was a family meal, and included children. and we came from different areas to meet there. The staff were clueless...will never book again, or recommend to anyone else...cannot give a 0...
Donna Shaw . 2024-12-23
MORE AT Google
Great value for money. Excellent service and food served quickly.
Alan Keegan . 2024-12-23
MORE AT Google
The food, service and price were excellent.
sal Masterson . 2024-12-19
MORE AT Google
Fabulous place with lovely staff. I reserved an area of the pub for a family gathering for a birthday, with buffet for 20 people. The Gold Service buffet was lovely. The thing that really made it for us though was Sarah,running the bar, sorting the timings for the food and making sure everything was seamless. She was brilliant, an absolute credit. Would absolutely recommend this place.
Claire Boville . 2024-12-18
MORE AT Google
Absolutely disgusting food !! Oil used to cook chips , calamari and battered mushrooms hadn’t been changed for weeks tasted rotten calamari was soggy. Burger was cremated to a crisp lettuce looked days old absolutely stay away form this restaurant food is not worthy to rats !! 🤮🤮🤮
BitchyBotchy4 . 2024-12-07
MORE AT TripAdvisor
Don’t bother, ordered food waited over an hour for a starter that never came so went and asked! no communication on a delay went and asked to be told they had started our starters but they had a Christmas party in.
Louise M . 2024-12-06
MORE AT TripAdvisor
We pre-ordered our food which was a Christmas dinner with work colleagues. Starters took 1 hr 45 to arrive. Prawns were warm in prawn cocktail so people worried to eat them. Another hour for mains to arrive which were cold and roasts had 1 and a half roast potatoes on. Didn't wait for desserts. Would not return.
Pauline W . 2024-11-30
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Never again awful service. Gave vegan the chicken curry after waiting over 1 & 1/2 hours! The dessert took forever too. Table not cleared. No apologies absolutely dreadful place. Heard the manager saying we've got no staff!
Amanda Haines . 2024-11-23
MORE AT Google
Amazing service by Sarah today, highly recommend
Anthony . 2024-11-16
MORE AT Google
Me and same friends came on Monday for the quiz. We had a really great time, great quiz. Well done George the quiz master. Very helpful and friendly.
Chloe Lewis . 2024-11-15
MORE AT Google
Nice lunch. Staff are so nice polite and very helpful
Carole Heath . 2024-11-12
MORE AT Google
This is my local, food lately has not been that great (fish fryer not working) so couldnt have fish! and half the desserts tonight were not available. Poor to what it used to be. Shame!
Mandy Hughes . 2024-11-07
MORE AT Google
Came Tuesday night, great atmosphere and friendly bar staff grace james and Sarah
Patrick McDonald . 2024-11-05
MORE AT Google
Lovely meal good value and tasty. I got served by Josie tonight very helpful with my questions. Thank you Josie!
chloe smith . 2024-11-03
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Wonderful first time at the Crabtree. Was really super impressed. Staff were friendly, super hosts. Food and drink exceptional.
Quentin Erasmus . 2024-11-02
MORE AT Google
Really nice. Local to us and nice atmosphere. Looking forward to the music nights
Jackie Brunt . 2024-10-31
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Beef rib very tender and delicious on inside but like jerky on the outside so a lot was wasted. Either meal deal isn't clear or we didn't receive some items. Ordered beef plus potato side assumed that would mean full beef roast plus extra helping of potatoes and gravy but only got half a cup gravy and 3 potatoes total. Not enough gravy to do justice to the roast. Drink was also missing which was supposed to be part of the deal. all in all quite expensive for what was delivered.
Jo . 2024-10-27
MORE AT Just Eat
We had Josie as our server who was extremley nice and friendly. Thank you very much
Josh Atkins . 2024-10-26
MORE AT Google
Josie was really helpful when serving us, thank you so much!
Emily Fletcher . 2024-10-26
MORE AT Google
Josie was a brilliant server with fast service and was incredibly helpful
Ellie Griggs . 2024-10-26
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Halloween party, James had lovely and funny service and made everyone laugh. All other staff involved themselves with the night🥳
Emma Weller . 2024-10-26
MORE AT Google
Grace, its a asset to the crab tree team, always so friendly and happy
Emma Sadler . 2024-10-26
MORE AT Google
james was so good! loved his halloween costume too
Lauren Croggon . 2024-10-26
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Chelsey was amazing! Made the experience alone
Robert Loveridge . 2024-10-26
MORE AT Google
Amazing service from our server, Josie, she was sweet and provided great service!
daisy dell . 2024-10-26
MORE AT Google
James was amazing behind the bar . Really good welcoming pub
Imogen Drake . 2024-10-26
MORE AT Google
Great service, food was lovely Josie was scary good
Matthew . 2024-10-26
MORE AT Google
Great evening with friends. Food was tasty and arrived promptly. Service was excellent, Josie our server was super helpful. Will definitely return! Thank you
Gina Wilson . 2024-10-26
MORE AT Google
Thank you Crabtree great afternoon. Brilliant service from a young lady called Josie she couldn't do any more for us. Absolute credit to the Crabtree. Thank you Josie
Vicky Miller . 2024-10-26
MORE AT Google
Chelsey is an out going person and she always presents her self professionally, well mannered and she give gate services
Skye Loveridge . 2024-10-26
MORE AT Google
Chelsey is amazing! Would defo recommend the pub
Thomas Spencer . 2024-10-26
MORE AT Google
Excellent service by Josie, absolutely phenomenal, couldn’t have asked for more
Sarah Karczmarek . 2024-10-26
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chesleys hospitality is second to none, a warm and welcoming service, from the moment you walk in, until you leave would highly recommend this establishment
Claire George . 2024-10-26
MORE AT Google
Lovely atmosphere. Great food and drinks. Waitress was super friendly. Very prompt with our orders. Very polite. Waitress name was Josie Fitzgerald (not related a very nice coincidence!)
Mark Fitzgerald . 2024-10-26
MORE AT Google
Could not fault Chelsey for how amazing she done making us feel welcome! We will defiantly be back!
Holly Loveridge . 2024-10-26
MORE AT Google
Great pub, great good, great people. The food here is always fantastic, the staff are lovely, and everything's reasonably priced. Would give 6* if I could.
Dave Spanners . 2024-10-26
MORE AT Google
Want to give a special mention to George & Grace. Both greeted us in a friendly and attentive manner. Will definitely return again! Thank you George & Grace 👍🏻
Jo Fish . 2024-10-26
MORE AT Google
Goerge was great Good service with a smile
Dennis Taylor . 2024-10-26
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Went for some drinks and food with friends, good atmosphere and a great server, Josie, an enjoyable time :)
Hannah Fitzgerald . 2024-10-26
MORE AT Google
George is the man. Cracking superman costume.
Tommy Hicks . 2024-10-26
MORE AT Google
Lovely pub with very friendly and attentive staff. George served us recently and he was was great - very polite and couldn't do enough to make sure we had a good time. There's a good range of food on the menu. The garden is great in the summer, and the open fires are always nice in the winter!
Scott Taylor . 2024-10-26
MORE AT Google
Grace was lovely and welcoming, good banter behind the bar. Decent prices aswell
James Cunningham . 2024-10-26
MORE AT Google
james was very helpful and made my son very happy dressed as batman
Grace Gower . 2024-10-26
MORE AT Google
Chelsea was great. Highly recommend this place for a drink and food !
Shane Lloyd . 2024-10-26
MORE AT Google
Halloween party James had amazing service will definitely come back
Chanell Haydon . 2024-10-26
MORE AT Google
Sarah, Tom and George were very welcoming and friendly, making this a very pleasant experience
Cam'ron Desscan . 2024-10-25
MORE AT Google
Great pub, friendly, good service. George and all the staff go the extra mile to make it a great local.
Jonathan Odonoghue . 2024-10-25
MORE AT Google
Sarah, George and Tom provided great service.
khayam k-m . 2024-10-25
MORE AT Google
45 minutes waiting for nachos is too long
Arno Zegers . 2024-10-24
MORE AT Google
Had a lovely roast, food was hot and flavoursome. The bar staff George and James was very attentive and friendly as were all the waiting staff. Highly recommend
Paul Trundell . 2024-10-21
MORE AT Google
As always George was proffesional, friendly and attentive.
Del Fuller . 2024-10-21
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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811 Opinions
Great experience. Lovely customer service. Everyone so friendly and helpful. Great location. Food was amazing would definitely recommend to family and friends. Will be visiting again most definitely. Great atmosphere. Just all round lovely place to visit.
4094 Opinions
Food was lovely. Service was amazing, staff were all polite and professional. It was definitely a nice place to dine out of the city
330 Opinions
Lovely little pub, the staff are lovely and friendly. (Especially the lady with the cute tiny dog, I dont know your name sorry). Great happy hour deals, the ladies WC is always spotless and the attentions to detail are great. Weekend pizza is definitely a hit. Only wish would be more outside seating at the front but space is obviously limited so not their fault, rear garden space is nice just a but chillier than the front. Have not tried any other food just yet. Never seen any issues with other patrons. Good selection of drinks. Grateful to have such a lovely place to visit within walking distance ✨️