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3.7

Based on 1.855 opinions finded in 4 websites

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Nº 318 in 457 in Dacorum

Nº 46 of 60 British in Dacorum

CUSTOMERS TALK ABOUT DISHES WITH..ladychickenporkbeautifulcreamsteakroundpiecookedcheesefishpotatoespaysaladoldmushroomsroastfriedpudding

comment_iconOpinions

Tom & Grace are very polite and happy. Served us very quickly and always happy to help my son

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chelsey Parker . 2025-02-19

MORE AT Google

Very nice food, lovely staff and nice decor. 3 mains, 2 desserts and 6drinks for under £80.

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Iliveinbobbyhope. Wba . 2025-02-17

MORE AT Google

Always warm in here and very welcoming friendly bar staff. I had Tasty Chicken Masaala with rice and nan breads. We always enjoy coming in here and under new management may get even better.

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gordmau . 2025-02-15

MORE AT TripAdvisor

Food was great but had to wait for it

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Grace . 2025-02-15

MORE AT Just Eat

Don't recommend...I reserved a table with dinner and, surprise, kitchen closed at 20:00. The bartender said I should of paid when booked. Nowhere when booking was saying that.

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D Ionut . 2025-02-14

MORE AT Google

Very disappointing. Booked a wake there. Hardly any staff behind the bar. The buffet we had ordered took a ridiculous amount of time to appear. Would definitely not recommend to use for functions.

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madnurse2002uk . 2025-02-12

MORE AT TripAdvisor

Slow service and options offered on menu not available. Sides advertised to accompany mains, not on plate once served. Queried, still waiting..... Also, order taken for dessert when ordering main meal, only to be told they had run out after we had eaten our mains. Pre ordered food should be kept aside.

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Jan Hulcoop . 2025-02-10

MORE AT Google

I think the restaurant could put another roast potato in, there was only 3 very small potatoes .Also the driver that delivered the food couldn’t find the house number and ended up ringing me he was looking on the wrong side of road and food was just warm not happy with warm food .

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Angela . 2025-02-09

MORE AT Just Eat

Nothing was great, very poor service I would expect better from I thought was a trusted brand. Staff couldn't find the table we had booked, when it was found we were not in restaurant as booked. Food then took nearly one hour to arrive. Poor quality when did, fish was like cardboard, pineapple not able to cut. I felt not able to send back to kitchen to recook because staff attitude not approachable. Online table service told not available because it was too busy.

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Sandra Woods . 2025-02-08

MORE AT Google

Staff excellent over helpfull, especially Saturday 8th Feb will be back. Lady behind the bar was very good. I understand the landlord is new very good friendly and helpful. xxxxx

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garry lay . 2025-02-08

MORE AT TripAdvisor

We ordered our food at 7.44 pm but half an hour later it had not arrived, and the bar staff assured us it would only be a few minutes. It's now gone 8.30 pm but still no sign of our dinner. This is sloppy in the extreme. After 45 minutes we asked when we would get our food and it arrived 50 minutes since we ordered. The haddock batter was rock hard. We will think twice before booking a table here again

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Boris Sedacca . 2025-02-07

MORE AT Google

What an absolute disgrace. Went there for a family birthday Booked the table for 14. Took 2 1/2 hrs to get the 1st meals out when the table opposite had there's before us. The birthday boy got his meal last, 3 hrs after booked and after everyone else had finished. Hi daughter we to inquires where his meal was and was falsely accused of swearing at the waiter, which she did not!! So after a rubbish meal that was very poor quality and outrageously poor service we ended up with one guest in tears and rest of us fuming. If I could have left a zero star review I would have. Complaints have been sent to Ember Inns. Absolute rubbish.

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Garry Goodway . 2025-02-02

MORE AT Google

Went for a family birthday celebration. Without doubt the worst food ever Took 2 1/2 hrs for the birthday person to get served LAST night the party. Customer service was appalling. One of the staff accused one of our party of swearing at him when she did nothing of the sort. Ended up with that person crying. Whole birthday was spoilt. Don't go there. DONT GO DONT GO!!!!!!!!

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Garry G . 2025-02-01

MORE AT TripAdvisor

This was absolutely trash the employees shouting at the customers. We’ve also been waited for are food for over 3 hours and the food was burnt. The tables are sticky. Never come here !!!!

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Ellis . 2025-02-01

MORE AT Google

Excellent service despite the 45 minute wait for food. Very clean restaurant. Staff were great, excellent customer service. The food was beautiful 😍. Everyone enjoyed their meal.

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Davina006 . 2025-02-01

MORE AT TripAdvisor

Great place for a night out. Food was lovely drinks served quickly and good atmosphere. Defo I'll be back there for a pint.

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Kuli elo . 2025-01-27

MORE AT Google

Incredible service from the bar staff especially George and Sarah, quick and good quality. Food came out quickly and was very nice, Sarah was great when dealing with our meal and dining experience.

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Callum Sanders . 2025-01-24

MORE AT Google

Can’t really say much about the food as we didn’t get that far. Booked up months ago for my family for Boxing Day. Got an email on Christmas morning saying sorry not doing food Boxing Day but I’m more than welcome to come in for a round of drinks and spend my deposit money. Laughable

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Susan Snow . 2024-12-30

MORE AT Google

We had to wait about 25 minutes for our food to be served after ordering it at the bar. The portions of food were good and it was hot. Our position by the window was a little cold. Eventually the adjacent radiator was turned on. The waitress was friendly and returned to ask if the meal was alright - we confirmed it was fine. She also helped in providing drawing paper and pencils for our 4 year-old grand-daughter. None of the cask ales were available thus reducing our choice of beer drinks.

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Howard R . 2024-12-29

MORE AT TripAdvisor

We had to wait about 25 minutes for our food to be served after ordering it at the bar. The portions of food were good and it was hot. Our position by the window was a little cold. Eventually the adjacent radiator was turned on. The waitress was friendly and returned to ask if the meal was alright - we confirmed it was fine. She also helped in providing drawing paper and pencils for our 4 year-old grand-daughter. None of the cask ales were available thus reducing our choice of beer drinks.

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Howard Rogers . 2024-12-29

MORE AT Google

Works Christmas dinner, the service was good, but the food could have been better. The starter of chicken wings was the highlight. Turkey main course was let down by cold and uncooked cabbage. The Christmas pudding dessert was good.

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David Parry . 2024-12-24

MORE AT Google

We turned up at 16.45 for our table at 17.00 for 10 people, yesterday 22nd December, only to see a note on door...kitchen closed. We had received an email earlier that day to ask us to confirm we were still attending. This was a family meal, and included children. and we came from different areas to meet there. The staff were clueless...will never book again, or recommend to anyone else...cannot give a 0...

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Donna Shaw . 2024-12-23

MORE AT Google

Great value for money. Excellent service and food served quickly.

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Alan Keegan . 2024-12-23

MORE AT Google

The food, service and price were excellent.

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sal Masterson . 2024-12-19

MORE AT Google

Fabulous place with lovely staff. I reserved an area of the pub for a family gathering for a birthday, with buffet for 20 people. The Gold Service buffet was lovely. The thing that really made it for us though was Sarah,running the bar, sorting the timings for the food and making sure everything was seamless. She was brilliant, an absolute credit. Would absolutely recommend this place.

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Claire Boville . 2024-12-18

MORE AT Google

Absolutely disgusting food !! Oil used to cook chips , calamari and battered mushrooms hadn’t been changed for weeks tasted rotten calamari was soggy. Burger was cremated to a crisp lettuce looked days old absolutely stay away form this restaurant food is not worthy to rats !! 🤮🤮🤮

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BitchyBotchy4 . 2024-12-07

MORE AT TripAdvisor

Don’t bother, ordered food waited over an hour for a starter that never came so went and asked! no communication on a delay went and asked to be told they had started our starters but they had a Christmas party in.

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Louise M . 2024-12-06

MORE AT TripAdvisor

Had a great time drinking in the Crabtree. James was an upmost professional, really nice and great service. Saw him being helpful to a pair of old ladies, will be back for sure!

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Allan Spencer . 2024-12-01

MORE AT Google

We pre-ordered our food which was a Christmas dinner with work colleagues. Starters took 1 hr 45 to arrive. Prawns were warm in prawn cocktail so people worried to eat them. Another hour for mains to arrive which were cold and roasts had 1 and a half roast potatoes on. Didn't wait for desserts. Would not return.

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Pauline W . 2024-11-30

MORE AT TripAdvisor

Never again awful service. Gave vegan the chicken curry after waiting over 1 & 1/2 hours! The dessert took forever too. Table not cleared. No apologies absolutely dreadful place. Heard the manager saying we've got no staff!

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Amanda Haines . 2024-11-23

MORE AT Google

Amazing service by Sarah today, highly recommend

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Anthony . 2024-11-16

MORE AT Google

Me and same friends came on Monday for the quiz. We had a really great time, great quiz. Well done George the quiz master. Very helpful and friendly.

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Chloe Lewis . 2024-11-15

MORE AT Google

Nice lunch. Staff are so nice polite and very helpful

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Carole Heath . 2024-11-12

MORE AT Google

This is my local, food lately has not been that great (fish fryer not working) so couldnt have fish! and half the desserts tonight were not available. Poor to what it used to be. Shame!

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Mandy Hughes . 2024-11-07

MORE AT Google

Came Tuesday night, great atmosphere and friendly bar staff grace james and Sarah

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Patrick McDonald . 2024-11-05

MORE AT Google

Lovely meal good value and tasty. I got served by Josie tonight very helpful with my questions. Thank you Josie!

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chloe smith . 2024-11-03

MORE AT Google

Wonderful first time at the Crabtree. Was really super impressed. Staff were friendly, super hosts. Food and drink exceptional.

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Quentin Erasmus . 2024-11-02

MORE AT Google

Really nice. Local to us and nice atmosphere. Looking forward to the music nights

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Jackie Brunt . 2024-10-31

MORE AT Google

Beef rib very tender and delicious on inside but like jerky on the outside so a lot was wasted. Either meal deal isn't clear or we didn't receive some items. Ordered beef plus potato side assumed that would mean full beef roast plus extra helping of potatoes and gravy but only got half a cup gravy and 3 potatoes total. Not enough gravy to do justice to the roast. Drink was also missing which was supposed to be part of the deal. all in all quite expensive for what was delivered.

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Jo . 2024-10-27

MORE AT Just Eat

Halloween party James had amazing service will definitely come back

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Chanell Haydon . 2024-10-26

MORE AT Google

Chelsea was great. Highly recommend this place for a drink and food !

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Shane Lloyd . 2024-10-26

MORE AT Google

Amazing service from our server, Josie, she was sweet and provided great service!

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daisy dell . 2024-10-26

MORE AT Google

Chelsey was amazing! Made the experience alone

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Robert Loveridge . 2024-10-26

MORE AT Google

james was so good! loved his halloween costume too

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Lauren Croggon . 2024-10-26

MORE AT Google

James was amazing behind the bar . Really good welcoming pub

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Imogen Drake . 2024-10-26

MORE AT Google

Halloween party, James had lovely and funny service and made everyone laugh. All other staff involved themselves with the night🥳

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Emma Weller . 2024-10-26

MORE AT Google

Josie was a brilliant server with fast service and was incredibly helpful

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Ellie Griggs . 2024-10-26

MORE AT Google

Josie was really helpful when serving us, thank you so much!

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Emily Fletcher . 2024-10-26

MORE AT Google

We had Josie as our server who was extremley nice and friendly. Thank you very much

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Josh Atkins . 2024-10-26

MORE AT Google

james was very helpful and made my son very happy dressed as batman

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Grace Gower . 2024-10-26

MORE AT Google

Grace was lovely and welcoming, good banter behind the bar. Decent prices aswell

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James Cunningham . 2024-10-26

MORE AT Google

Lovely pub with very friendly and attentive staff. George served us recently and he was was great - very polite and couldn't do enough to make sure we had a good time. There's a good range of food on the menu. The garden is great in the summer, and the open fires are always nice in the winter!

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Scott Taylor . 2024-10-26

MORE AT Google

George is the man. Cracking superman costume.

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Tommy Hicks . 2024-10-26

MORE AT Google

Went for some drinks and food with friends, good atmosphere and a great server, Josie, an enjoyable time :)

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Hannah Fitzgerald . 2024-10-26

MORE AT Google

Goerge was great Good service with a smile

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Dennis Taylor . 2024-10-26

MORE AT Google

Want to give a special mention to George & Grace. Both greeted us in a friendly and attentive manner. Will definitely return again! Thank you George & Grace 👍🏻

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Jo Fish . 2024-10-26

MORE AT Google

Great pub, great good, great people. The food here is always fantastic, the staff are lovely, and everything's reasonably priced. Would give 6* if I could.

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Dave Spanners . 2024-10-26

MORE AT Google

Could not fault Chelsey for how amazing she done making us feel welcome! We will defiantly be back!

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Holly Loveridge . 2024-10-26

MORE AT Google

Lovely atmosphere. Great food and drinks. Waitress was super friendly. Very prompt with our orders. Very polite. Waitress name was Josie Fitzgerald (not related a very nice coincidence!)

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Mark Fitzgerald . 2024-10-26

MORE AT Google

chesleys hospitality is second to none, a warm and welcoming service, from the moment you walk in, until you leave would highly recommend this establishment

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Claire George . 2024-10-26

MORE AT Google

Excellent service by Josie, absolutely phenomenal, couldn’t have asked for more

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Sarah Karczmarek . 2024-10-26

MORE AT Google

Grace, its a asset to the crab tree team, always so friendly and happy

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Emma Sadler . 2024-10-26

MORE AT Google

Great service, food was lovely Josie was scary good

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Matthew . 2024-10-26

MORE AT Google

Great evening with friends. Food was tasty and arrived promptly. Service was excellent, Josie our server was super helpful. Will definitely return! Thank you

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Gina Wilson . 2024-10-26

MORE AT Google

Thank you Crabtree great afternoon. Brilliant service from a young lady called Josie she couldn't do any more for us. Absolute credit to the Crabtree. Thank you Josie

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Vicky Miller . 2024-10-26

MORE AT Google

Chelsey is an out going person and she always presents her self professionally, well mannered and she give gate services

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Skye Loveridge . 2024-10-26

MORE AT Google

Chelsey is amazing! Would defo recommend the pub

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Thomas Spencer . 2024-10-26

MORE AT Google

Sarah, Tom and George were very welcoming and friendly, making this a very pleasant experience

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Cam'ron Desscan . 2024-10-25

MORE AT Google

Sarah, George and Tom provided great service.

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khayam k-m . 2024-10-25

MORE AT Google

Great pub, friendly, good service. George and all the staff go the extra mile to make it a great local.

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Jonathan Odonoghue . 2024-10-25

MORE AT Google

45 minutes waiting for nachos is too long

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Arno Zegers . 2024-10-24

MORE AT Google

As always George was proffesional, friendly and attentive.

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Del Fuller . 2024-10-21

MORE AT Google

Had a lovely roast, food was hot and flavoursome. The bar staff George and James was very attentive and friendly as were all the waiting staff. Highly recommend

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Paul Trundell . 2024-10-21

MORE AT Google

I didn’t really enjoy my experience when I came with my mates to have something to eat. Improvements needed with service and how long we wait for food. I will revisit in a few months. I used to enjoy coming here such a shame to receive this experience

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Ryan H . 2024-10-17

MORE AT TripAdvisor

Good pub for a few friendly staff and food good for the price will return

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dave bridgman . 2024-10-11

MORE AT Google

Would give a zero star if I could,2 hours for a roast dinner could of cooked it quicker at home,it's such a shame the crabtree used to be so good and we have been going here so long but yesterday was an absolute shambles we waited 1hour for cold chicken wings then another hour for our mains with a 2year old this is unexpectable.we were celebrating our granddaughters birthday and to be honest it was ruined she was so tired and fed up couldn't even do her cake,our food was not great either after waiting 2hours to get dried up food was very disappointing it's such a shame sort out your kitchen staff the staff in front of house was lovely but if you don't sort out the kitchen you will lose customers,it's such a shame our birthday celebrations was ruined really wish we went somewhere else.

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Ann . 2024-10-07

MORE AT Google

Came for lunch with family. Our server josie was lovely and very helpful

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Neve Davies . 2024-10-06

MORE AT Google

came for a meal, our server was josie, really lovely and really helpful, always smiling and willing to go above and beyond for our experience! will be coming back!

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milla x . 2024-10-06

MORE AT Google

Had a lovely afternoon with friends, staff were friendly and attentive, food was freshly cooked and very good, deserts were amazing

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Michele Legge . 2024-10-05

MORE AT Google

Been there twice now and it is one of my favourite places to go for a meal. Nice service and the food was lovely.

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eric o leary . 2024-10-01

MORE AT Google

Ordered Two Sunday roasts Ingredients "veg" in my opinion were Frozen and cooked in the oven. The type you can buy in the supermarket Gammon,Yorkshire and Gravey were fine. Could of made the dinner at home asked for apple sauce non available which is standard anywhere else. Food Quality very poor Not value for money

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Cathal Mccaffrey . 2024-09-30

MORE AT Google

Service is very good in this time, they're trying to make sure everyone adheres to the distancung rules, whilst still being a good place to go for a drink. The food is always great too, love to grab a dinner here

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Harry Chappell . 2024-09-30

MORE AT Google

Unfortunately when we arrived and begun looking at the menu (we had booked in advance for food and drinks) we were informed that the pub had taken on a table of 30 and due to this no food would be served from the kitchen at all. Unfortunately due to this we decided to leave and go elsewhere. However due to the fact we had booked prior it would have been nice to have received a call or email from the pub to notify us of the decision. The staff didn't seem to know what was going on and we were informed the kitchen couldn't cope with the large party plus other orders and so the party of 30 would be priority and nobody else would be getting food. I was not impressed and won't be rushing back for a Sunday lunch anytime soon

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Su Laverty . 2024-09-30

MORE AT Google

Staff are lovely and food is great very good family pub

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Bobby Moore . 2024-09-27

MORE AT Google

Friendly happy staff served by George

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Keith Munro . 2024-09-27

MORE AT Google

George was very helpful and very polite.

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Kerry Jeffries . 2024-09-27

MORE AT Google

For the amount of money you pay plus a service charge it’s not worth ordering. The food was very dry and chips were hard and cold. Burgers was bland and no flavour. Kids meals was worse and even the kids was questioning is that it! Portion sizes was shocking and we will not be ordering again. Hope that’s not how people are served if they go into the pub.

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Alex . 2024-09-21

MORE AT Just Eat

Chelsea & George are amazing-Great professionals and a credit to Ember Inns

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Kevin Havlin . 2024-09-20

MORE AT Google

I had my Birthday celebration on September 7th , we had the silver buffet which was amazing , staff were very friendly and helpful , great attention to detail , all my guests thoroughly enjoyed it , I would definitely recommend.

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mary ryan . 2024-09-09

MORE AT Google

Beautiful food we had such a wonderful time thanks to the staff and Sarah p

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Riley James O'Connor . 2024-09-09

MORE AT Google

Food was good quality, tasted delicious. Well worth the money. Great value.

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Nikki Rogers . 2024-09-08

MORE AT Google

Great atmosphere, unfortunately short staffed, so getting served was quite a chore

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Karl Henton . 2024-09-05

MORE AT Google

3 real ales pumps but none available...

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Steve Swain . 2024-08-31

MORE AT Google

Just popped in for a drink good space in garden on a lovely day

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Mary McHatton . 2024-08-28

MORE AT Google

We love it here. Food is always great. Staff are always welcoming and helpful.

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Rebecca McCann . 2024-08-26

MORE AT Google

Very happy with the service I received from Tom

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Jade Kamedu . 2024-08-23

MORE AT Google

Two visits, midweek, 1030 ish. One in july - nice for a quiet pint and a chat. One in august - pub was closed and all lights off by 1030 despite opening hours showing as open until 11pm. One or two other pubs nearby fortunately still open.

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David Ramsbottom . 2024-08-22

MORE AT Google

Bar service was decent and some of the food servers where great one guy was pretty grumpy and let the team down, and wait time for desserts after mains was excessive, took over nearly 45mins (chased after waiting 30mins) Set menu was good value, however the lasagne for one main was smaller than a Tesco ready meal and 2 of the desserts were disappointing (sticky toffee pudding gritty texture, choc orange sponge was boring, bland and flavourless, cold outside jelly/jam in the middle so hot it burnt the mouth, would avoid all these dishes in future

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Nathan Murley . 2024-08-17

MORE AT Google

Nice friendly staff,hot day sat outside beautiful evening nice pub

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dave stanbridge . 2024-08-14

MORE AT Google

Went last night after work for dinner was absolutely fantastic food was so nice definitely going here again well done chef it was lush xx

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Candice Proctor . 2024-08-14

MORE AT Google

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