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Outdoor
The best restaurants serving British food in East of England
3.566 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1449 Opinions in 3 websites
Really disappointed as this place was previously good (a few years back). This is the second visit where it has been just rubbish service . The first time was Father’s day last year and I gave the benefit of the doubt. It’s utter chaos, there appears to be no structure in how to manage the place and whilst we were there we heard members of staff bickering and they thought it was acceptable in front of paying customers . The Sunday lunch was average . The roast potatoes had clearly been sitting around for a few hours and when you are paying £22 for a main , it should be relatively decent. Absolutely won’t be returning . I should have known better after last time, there are many other deserving places than this establishment that attempts to brand itself as reputable !
1410 Opinions in 3 websites
Average, when I expected a little better. A starter (soup) was served cold and had to be returned. Drinks from another table were added to our bill and it took 3 days to be refunded. Good portions, plenty of parking and friendly if slightly rushed service.
425 Opinions in 3 websites
On the 5th October a group of us were booked for a meal at the Green Man: we had booked by email a few days before and the day before we phoned to confirm and change the numbers from 8 to 7. We were told that would be fine and no problem. On the day we arrived and were told they had no record of the booking because it wasn’t in the book. The bar staff said we couldn’t have booked by email or it would be in the book. We said we’d phoned the day before and were told that would be fine: the bar staff said we must have phoned the wrong number. We used the same phone and pressed redial: the staff said we should wait a moment as their phone was ringing. We pointed out that proved we’d used the right phone number: the bar staff said she’d no idea about that and we couldn’t have made a booking because it wasn’t in the book. Her attitude throughout our discussion was extremely off-hand, bordering on rude: she gave no hint of an apology and no indication of what could have gone wrong with their system for taking bookings. Even when we’d proved that we’d phoned the right number, she refused to accept that we’d contacted you at all and simply said you were too busy and couldn’t give us a meal. It was made very clear that she just wanted us to go away. Luckily we were able to make a booking on the spot for the King’s Head, who in complete contrast to the Green Man were very helpful & gave us an excellent meal. It is a great pity that their standard of service and politeness has deteriorated so much, since we as a group regularly sail to Burnham and have used the Green Man for many years; however we shall no longer trouble the Green Man with our custom since it is clearly not wanted.
370 Opinions in 3 websites
Been trying to contact regarding a booking for lunchtime on 21st Nov - Phone number on Google no longer in use & email returned 'not sent'. Booking abandoned & now found another eatery for our meal for 6 people. The published contact details need to be sorted!!!!