The best restaurants serving British food in Hitchin Highbury North Hertfordshire East of England

We went for Valentine’s Day dinner and had quite a disappointing experience. The food was lovely but the experience was a let down. When we arrived, our coats were taken and the atmosphere was lovely so was a good start but then it went downhill when it felt like we were being neglected and treated differently to everyone else in the restaurant. We didn’t have the menu explained to us at all so weren’t sure if we had to order from the set menu etc. We then weren’t offered water for the table but we noticed everyone else was. We asked for some water and got given either still or tap but we weren’t given any option and other people were. We were then given some bread but no butter and again, we saw all the other tables getting butter. We then ordered our mains and starters which were lovely, I have no complaints about the quality of food. We were not checked on though at all throughout the meal or offered any more drinks. We had to wait over an hour between finishing our main and then we had to flag down a waiter to ask for dessert. Then when we wanted to order dessert, it appeared that all the other tables were served before us and some received their desserts before we had even been asked. At this point we had been at the restaurant for 3 hours and just wanted to go home so instead of dessert, we asked for the bill. The bill then took so long to come out, that we should have just ordered dessert. I still don’t really know if we paid for a 3 course or 2 course meal as there was no price breakdown, but being classic British people, we didn’t cause a fuss at the time as we didn’t want to ruin our evening more. When we got up to leave, we had to then go and find our coats…again, everyone else was given their coat by the waiter. The whole time we felt like we had done something wrong and were treated differently to everyone else. It was such a shame as I can see how this would be a great restaurant but on this occasion, the experience was a let down.

Lovely place, very clean, excellent service. Staff were very attentive but not overbearing. Delicious food, great prices. Would definitely go again if in Hitchen.

Such a lovely owner and an amazing smoothie, she really took the time to make sure it was right and had so much pride in her products, my partner drank the smoothie in about 5 minutes it was so nice 😊

Without doubt this is the best traditional greasy spoon I've found in Hitchin - a really good generous portion of cooked to order breakfast for just £3.50, superb value.

Coopers arms is a people dog friendly pub fantastic atmosphere food and very friendly staff.

A cafe but much more . An excellent menu . I had vegetable lasagna with salad and chips , my friend had scampi chips and salad . Good portions very tasty. Apple pie and custard to follow also very nice . Staff very polite and the cafe was spotless.

It's a good place with very decent beers. The bartenders really try to help and are friendly. CHowever the kitchen is not as good. Burgers, although tasty, were really dry!

Was a great meal. Food was brilliant. Emmie was amazing.

Lovely atmosphere and great staff!!

Dinner was served in a bar below a room full of kids who were practising karate and making a noise above us like a herd of elephants. The food took an age to be served and finally arrived lukewarm and tasteless. Really disappointing. Won’t be eating there again

Our friend who is a disabled pensioner and regular customer had a hospital appointment and was taken by a hospital driver arrived back 25 minutes before opening. She had lunch arranged with friends the driver knocked and the landlord told him not opening for 25 minutes. Ended up with an eighty plus disabled pensioner waiting outside in this weather for that time. You could have at least let the lady have a seat inside you did not have to serve her. You should be ashamed of yourself and feel totally embarrassed. I hope that people read about your lack of hospitality, when we come down to visit you have lost our custom

This corner cafe near the market changed hands, struggled, shut, and is now operating as a Caribbean restaurant and takeaway. If you're after an old-fashioned fry-up in Hitchin there are plenty of options, both basic and hipster, but you won't find it here any more.

No good never again. Waited ages for food. Hadn't even been cooked. Service rubbish plates thrown on table when it arrive. Food less than average. Take away/delivery service was more important to them

Friendly welcoming waitress, ( young, brown hair and glasses) , good service , nice food. Loved the salted caramel hot chocolate that was recommended to us. Highly recommend as waitress even made our dog feel special!

Just had a great afternoon tea with family. Lovely staff, so helpful and easy. The sandwich and cake selection was perfect and as much tea as we wanted. Great location right next to the old part of Hitchin.