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4.2

Based on 453 opinions finded in 2 websites

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Nº 179 in 421 in North Hertfordshire

Nº 30 of 95 British in North Hertfordshire

CUSTOMERS TALK ABOUT DISHES WITH..fishchickenoldbeautiful

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Absolute shocking behaviour from bar staff on friday night being told I couldn't be served as I was "stoned out of my head" which was shouted out loud with a lot of customer's being able to hear. How embarrasing as I was completely sober being accused of being on drugs without anything to actually back it up. Shame on you

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David Bangoura . 2024-11-02

MORE AT Google

Great pub always a good atmosphere and a really historic building

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Howard Furr-Barton . 2024-10-27

MORE AT Google

Absolutely amazing British pub. Old-looking, with character, tasty local real ales and good food. Thank you for your hospitality, Sophia, Ash, Dan — as well as the trainee (apologies I can’t remember her name) who did a smashing job!

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Christos Nikolis . 2024-10-20

MORE AT Google

Excellent service. Friendly atmosphere and a good vibe .

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martin berry . 2024-10-20

MORE AT Google

Really bad service, would not recommend!! Megan the manager and Tash, had really bad customer service on dealing with issues with food in the venue. Me and my family will not be returning, When I asked why 3 of my meals out of 5 have come out half an hour late they were speechless with nothing to say not even an apology. I asked how to file an official complaint and I was told I wasn’t able to do this. Food wasn’t worth any of the hassle. If someone can get back to my review and let me know how I can take this further as I think they need higher trained staff to deal with situations.

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Tobi Baker . 2024-08-31

MORE AT Google

A pub the way you want a pub to be.

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Kevin Dyer . 2024-08-27

MORE AT Google

This is a beautiful pub with lots of character. Unfortunately, I was very disappointed with my lunch. The halloumi fries were lukewarm and didn’t taste fresh and my korean chicken was inedible due to the sauce being so strong and over concentrated. We were given a refund for the chicken. Such a shame as I ate here last year and really enjoyed my meal.

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Cazoli13 . 2024-08-23

MORE AT TripAdvisor

Have no idea only walked past it ☹☹

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Annette ComparettoBradshaw . 2024-08-22

MORE AT Google

Good range of local beers, indulgent food, quirky atmosphere, friendly staff.

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Martin Pressling . 2024-08-05

MORE AT Google

What a lovely pub this is, just popped in for a bite to eat, ordered a burger & it was out in no time. Quick service.The staff were really polite & knowledgable. Food & atmosphere great. Well done all.! Highly recommend.

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Christopher Ryall . 2024-07-19

MORE AT Google

Don't get the chicken wings, they're not particularly nice. Still 5* though because the burger I had was amaaaazing. Edit: menu changes aren't good

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Oliver Campbell . 2024-07-16

MORE AT Google

I chose the Coopers to say goodbye to a work colleague who was leaving my company. I went inside to the loo, and as I left was told I had gone out of the staff exit to the back garden, for which I apologised. Later I went to the same loo, leaving via the correct exit, but was basically asked to leave the pub for ignoring the previous request. I apologised for my misunderstanding, not realising it was a staff loo, but they insisted I left. I thought that my error was my exit route, not that it was a staff loo. Wrong, my error. I’m 62, wear glasses, am respectful of people and rules, and made a mistake, yet had to leave my own staff leaving ‘do’ in a remarkably intolerant display of bad judgement.

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Ross S . 2024-05-29

MORE AT TripAdvisor

Lovely pub a short walk from Hitchin town centre. Decor is nothing if not unique. We popped in for lunch and the food did not disappoint. Decent sized portions and freshly cooked. The menu is traditional pub fare but reasonably priced. Good selection of ales too from local to more well known brands. Definitely somewhere I would come back to if in the area.

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Stu Radley . 2024-04-28

MORE AT Google

Great pub with nice drinks and friendly barstaff

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Dan Williams . 2024-04-06

MORE AT Google

Nice pub, good selection of beers and large menu of wings and burgers

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Mark . 2024-01-29

MORE AT Google

Great food and friendly service nice atmosphere

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Sue Brockwell . 2024-01-28

MORE AT Google

I totally recommend Coopers arm! I’d go for a burger every day of the week 😅🤭 cozy and the staff are great

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Liza . 2024-01-23

MORE AT Google

Wrong venue, not sure why Google asked me to review this pub. I'm sure they are wonderful though! Ha ha

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George Brown . 2024-01-21

MORE AT Google

Absolutely delicious chicken burger. Lovely cozy pub, even had the fire lit. Good atmosphere. Highly recommended.

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Wendy Kiteley . 2024-01-16

MORE AT Google

Very nice old pub with a great atmosphere

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Ron Besouw . 2023-12-27

MORE AT Google

Great place for meeting friends. Don't bother ordering with the app, food took a long while to arrive and my drink order went missing

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Mian Cowell . 2023-12-22

MORE AT Google

Really lovely pub everything good about British pub's rolled into one.

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Samuel Vaughan . 2023-12-12

MORE AT Google

Had a works evening here and it was very nice. Nice location, the pub was beautiful and it had parking around the back

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Jessica Mackenzie . 2023-12-10

MORE AT Google

This is a McMullen's pub, so previously a no-go for us due to the completely undrinkable own brand beer ("Rivertown brewery"). I cannot overemphasise how bad this beer is. The first time and only time we came here before, we left 3/4s of our pints and went elsewhere. Thankfully they seem to have had a wake-up call, and recently the McMs pubs in Hitchin have all started serving some 3rd party beers, e.g. Neck Oil. This pub is now visitable, and everything else about it is actually really nice. It's cosy but not small, atmospheric but not noisy, and well worth the short walk up the hill from the end of town. The open fireplace is a nice touch, and the staff are really friendly. Can't really comment on the food. We ordered mac and cheese for our son, which he wouldn't eat because it was unfortunately absolutely smothered in a sickly sweet barbecue sauce which was strange, but my wife and I didn't eat. Definitely recommend for a cosy drink after a damp trudge round town.

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Matt Langmead . 2023-12-05

MORE AT Google

Old traditional authentic pub , delicious burger and tasty nachos . Worth visiting!

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Alexandros Piraeus . 2023-12-03

MORE AT Google

Really lovely pub. I can't believe I've lived within walking distance of it and never been. Really cosy, nice feel. Log fire. We were initially the only people in their having food and the music was strangly loud maybe not turned down from evening time so sat and ate my yummy burger in a disco. :) would 100% be back.

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Grace Ross . 2023-11-28

MORE AT Google

Great pub, great food would heartily recommend a visit. Megan is awesome.

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Shaun Emery . 2023-11-20

MORE AT Google

Lively place with good time spent with family.

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Phil Child . 2023-11-17

MORE AT Google

The pub looks amazing after the renovation, they have a super cozy fireplace and sofas. There is a festive menu with delicious massive burgers. Sadly they don’t do Sunday roasts, but overall food and service and fantastic.

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Semina Efstratiou . 2023-11-12

MORE AT Google

Good food, good ambience and good service.

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ambu aravind . 2023-11-02

MORE AT Google

Really enjoyed the tata tots and 2 for 1 cocktails on a Friday night. Good atmosphere and friendly staff

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Nick Smith . 2023-09-25

MORE AT Google

Beautiful pub, friendly ser ice and great food. Better beer glasses would be a nice touch, it means a lot to me anyways and friends who had coffee for left them they said it was horrible..so again worth a look at.

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Jan Caney . 2023-09-07

MORE AT Google

Nice back street pub food looks amazing even though I didn't try it very friendly bar staff nice little back garden too

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colin tearle . 2023-09-05

MORE AT Google

Really like this McMullen's pub. Good, honest food menu with generous portions at a great price - I personally recommend anything from the burger menu. They have a great selection of beers, all well priced, and nice little courtyard out the back. The staff are really friendly, and time we've gone in there also seems to be a perfect amount of people - never too rammed, but always a nice, laid back atmosphere.

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Jack Alexander Turner . 2023-09-03

MORE AT Google

This pub is beautiful, and they serve mild! If I lived nearer I'd be here all the time.

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Nelvis Presley . 2023-08-04

MORE AT Google

Didn't eat there this time but hope to in the future. Seems a nice traditional pub with a good atmosphere.

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Anthony Clark . 2023-07-03

MORE AT Google

Brilliant time. Shanice and Rhys were absolutely brilliant, great service! Great smiles, answered any questions perfectly

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Bailey Robinson . 2023-06-17

MORE AT Google

Great service, nice little beer garden, great food. Only let down was some of the meals were lukewarm at best. Tasty but definitely not hot. Sweet potato fries were the best I’ve had anywhere! Crispy and bbq dusted.

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asha4444 . 2023-06-11

MORE AT TripAdvisor

Great pub, lovely atmosphere. Good choice of beers. A fantastic burgers. Well worth a visit.

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richard johnstone . 2023-06-02

MORE AT Google

Absolutely fantastic! We had the chicken and bacon wraps, the chips were out of this world, service was great, atmosphere- lovely and warm, highly recommended!

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Si Atanas . 2023-06-02

MORE AT Google

Had a fantastic burger here staff were so accommodating & friendly Lovely pub with great service lots of choice of drinks and dog friendly 😊 we sat outside in the new refurbed garden our choice as it was a lovely sunny evening our black lab enjoyed a drink from the doggie barrel and lots of doggie drinking bowls to choose from, but she was also welcomed inside. Thank you for a lovely meal and great atmosphere

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Kim Nicholson . 2023-05-25

MORE AT Google

The Coopers Arms pub in Hitchin is a popular spot for locals and visitors alike. Located in the heart of the town, the pub has a warm and welcoming atmosphere, with friendly staff and a range of drinks to suit all tastes. Many customers praise the pub's extensive selection of beers, including real ales and craft beers from local breweries. The food is also a highlight, with a menu featuring classic pub dishes such as fish and chips, burgers, and Sunday roasts. The interior of the Coopers Arms is traditional and cozy, with exposed brick walls, wooden floors, and a fireplace. There is also a large beer garden at the rear of the pub, providing a sunny spot to enjoy a drink or meal in the summer months. The pub hosts regular events, such as live music and quiz nights, which are always popular with locals. The staff are also known for their friendly and attentive service, making the Coopers Arms a great choice for a relaxed night out with friends or family. Overall, the Coopers Arms pub in Hitchin is a must-visit for anyone looking for a classic British pub experience, with great food, drinks, and atmosphere.

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Jack Avis . 2023-05-13

MORE AT Google

Amazing food and lovely atmosphere

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Wendy Smith . 2023-04-16

MORE AT Google

Loving the refurb to the Cooper's, looks great and warm and comfortable. Delicious menu serving burgers and modern classics like Mac and cheese, all to a very good standard. Great selection of beers. Brill place to hang out

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James 123 . 2023-04-16

MORE AT Google

This review is long overdue. Shanice and the team are just amazing. Ever since the refurb and take over, the service, food, quality, experience and atmosphere is just 10/10. Couldn’t fault a thing. Food was incredible. Choices of drinks and food is brilliant. If you’re looking for a great pub with all the above then this is your place! What a great asset to Hitchin! P.s the food is on par if not better than some of the high end London restaurants.

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Arun Proothi . 2023-04-08

MORE AT Google

Great pub, great staff, great food. Period! A very good community ambiance and feeling. All burgers, wraps and dirty fries are very good.

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JC A . 2023-04-08

MORE AT Google

Fantastic burgers today and excellent service 😋😋👌😁

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james Conolly . 2023-04-07

MORE AT Google

Great pub, very clean n tidy, great staff

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Sandra Lewis . 2023-03-23

MORE AT Google

Great pub with excellent ambience love it

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k Mass . 2023-03-18

MORE AT Google

I came here with my sister, visiting me from elsewhere, before Christmas, when it was bitterly cold and had been snowing. She had an idea about going to a cosy traditional pub with a roaring fire and when we walked in it was exactly what she had pictured ! Then the food.... We were hoping for traditional pub food, a steak and ale pie, fish and chips etc and we were faced with American burgers. Even when they asked what cheese I wanted and I said cheddar, they didn't have that, they only had 'American' or 'Jack' cheese. What? It is no good saying that other pubs serve that type of food, I know that. The point is the food does not match the ambience. Not saying it was bad, it was fine. Just not what we wanted from a traditional British pub. Please change the menu. You can get burgers anywhere.

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Jeanette Fox . 2023-02-12

MORE AT Google

Lovely, hidden gem. Food centric but with good beers on tap. Worth travelling from Letchworth for... We'll be back a 3rd & 4th time soon! Our teenagers loved it and dog friendly too.

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Tom Ball . 2023-02-12

MORE AT Google

Lovely decor & atmosphere. Very friendly staff. Mediocre food.

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Özlem 3 . 2023-02-06

MORE AT Google

Absolutely fab bunch that work there...Always happy and smiling ☺....

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Mark Winters . 2023-02-02

MORE AT Google

Popular pub and well deserved after a complete re-furb. Cosy open fire and a good range of beers.

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T J . 2023-01-31

MORE AT Google

Cracking pub and atmosphere,a firm favourite when we lived there

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Jason Coles . 2023-01-26

MORE AT Google

Excellent venue. Only had drinks. Can't wait to try out the menu, especially the nachos.

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military64 . 2023-01-21

MORE AT Google

Warm welcome and real fires on a cold January lunch. Nicky, the bar lady couldn't have been anymore helpful, food good,and very quickly, would recommend 100%

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Joy Buchanan . 2023-01-18

MORE AT TripAdvisor

Beautiful cozy little pub with the best quality food. Lovely atmosphere and brilliant service. My new local :)

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Pamela Reid . 2023-01-05

MORE AT Google

Lived in hitchin 32 years and its safe to say this place is currently doing the best food around. Best burger ive ever eaten i had the maple burger. The chips are hand made and lovely i would easily rate my food 10/10 Quick and polite service too All round extremely pleased with my visit Love that its been kept a traditional pub as hitchin is losing them Many thanks Jacob

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Don Tramp . 2023-01-01

MORE AT Google

Staff were very friendly, really good service!

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Robert Denison . 2022-12-30

MORE AT Google

Nice warm pub, staff great, fire lit and varied food.

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Marc Lucas . 2022-12-27

MORE AT Google

The place is cool. But I was poorly served by a snobby and rude blonde lady. A pity that we still depend on who is behind the counter to have a good service. As a journalist, I have to register here my bad experience for the first time in this place.

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Marcia Goncalves . 2022-12-23

MORE AT Google

£15 for 8 chicken wings, won't be going there again!?!!

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Susan Oram . 2022-12-22

MORE AT Google

Lovely cosy pub tucked away on a quiet street. Delicious vegan pub food options.

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Claire Barham . 2022-12-17

MORE AT Google

Great pub ran by a fantastic manager and great staff...

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Jamie Crouch . 2022-12-13

MORE AT Google

Hesitant to leave this review as I don’t want Hitchin’s best kept secret to become well known and busy!! Amazing local pub. Great atmosphere, fantastic service and warm comfortable feel. Real fire, pub food and everything you would want from a cocktail / wine menu. All in all, our new second home! Locals come and go with good humour and lots of banter & smiles - excellent place to while away a few hours on a cold & frosty winter Saturday

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Louise Mahrra . 2022-12-10

MORE AT Google

McMullens beer wasn't very nice, but the staff were great.

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Steve Shaw . 2022-12-10

MORE AT Google

Wonderful and friendly Staff comfortable and welcoming surroundings and as we went to watch the England vs Senegal match even the football went exceptionally well 😀 myself and my grand daughter enjoyed the evening and shall be returning for the Quarter finals.

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Tony Malloy . 2022-12-09

MORE AT Google

Love the place. Warm and inviting. Food and beer absolutely 1st class as is the host 😃

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Steve Cole . 2022-11-27

MORE AT Google

Lovely pub,Great beer,The manager is lovely,as is her staff....

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Jamie Crouch . 2022-11-27

MORE AT Google

Lovely, unpretentious pub serving decent food. Good atmosphere and friendly staff. Dog friendly

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Emma Morris . 2022-11-26

MORE AT Google

What a gem, having visited many years ago had never considered trying here again - the refurb is great, and the burgers.. well, phenomenal! I plan to make my way through sampling the entire menu ☺️. Lovely staff, great atmosphere, awesome food, dog friendly. New firm favourite for us 👍.

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Matt Hibbs . 2022-11-20

MORE AT Google

Amazing decor inside, great atmosphere (live music and open fires) and the burgers are absolutely unreal. Also nice friendly staff and good ale selection

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alex bennetto . 2022-11-07

MORE AT Google

Really like the recent makeover and new menu. The Coopers is a lovely comfortable place to be. Really good value for money too. Super staff who couldn't have been nicer and more helpful today when I messed up my daughter's order.

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Giles Meredith . 2022-11-06

MORE AT Google

This is a cracking pub, period. I’m sitting in here now and it’s banged out. Can barely get a table to sit and have a drink or eat. As the description says, it has bags of charm since it’s a really old building. It’s what those architectural boffs like to call quirky. The highlights for me are that the mens toilets are spotless and smell good too. And that’s been consistent every time I’ve been in here. Secondly. The staff are lovely. Service with a real smile not a fake one. They’re just a nice happy bunch. I do believe they are all female bar staff. It may have something to do with the gaffer is a lady. I dunno. And it really doesn’t matter. Fact is. They’re nice staff. Prices are what you would expect. Food was pretty good but I only ate in here at lunch time a couple of times. I dunno if they have an evening menu or not. Either way, it’s a great atmosphere and a good place to enjoy ur evening in part or full.

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daniel . 2022-11-04

MORE AT TripAdvisor

The new renovations to give it a "modern look" is beyond horrendous. The new owners took the charm right out of the building. Ladies room was absolutely filthy. The employees however are the only reason I'd go back. They are so delightful and helpful.

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Brittiany Burnham . 2022-11-02

MORE AT Google

No longer doing what I would call traditional pub grub, see menu. Very little real ale either😥. Appeals more to burger fans and I'm not really one of those. So as it's clean, friendly with prompt efficient service it only gets 3 *'s from me but only because it's not my kind of pub.

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Mary Marshall . 2022-10-30

MORE AT Google

Fantastic little pub with some amazing features, amazing wood work and a great atmosphere. Dog friendly and really friendly staff!

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Jack McDonald . 2022-10-25

MORE AT Google

Really friendly & helpful staff. Nothing is too much trouble and they all make you feel very welcome and are very dog friendly, even offering our dogs treats and a bowl of water. Food is always really good and I particularly enjoyed the open fire it made it really cosy. Would definitely return!

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Vicki P . 2022-10-24

MORE AT TripAdvisor

Friendly staff, great atmosphere and the food menu is good aswel. Would recommend to friends and family.

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luket372 . 2022-10-22

MORE AT TripAdvisor

This pub is so welcoming with the loveliest staff, I had dinner with my nanna and their new menu was just so good, much better than average "pub food". it is now one of my favorite places in town!

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leah c . 2022-10-21

MORE AT TripAdvisor

The best pub in Hitchin in our opinion! Always loved the Coopers, and used to live virtually next door!!!

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Nigel Waters . 2022-10-12

MORE AT Google

Loved the newly refurbed Coopers..food was great and staff so helpful and friendly

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mrs Sally gendle gendle . 2022-10-06

MORE AT Google

Great old pub, absolutely authentic old place. Worth a beer just for a look at how pubs used to be. Mcmullans mot a great fan of their own ales but that is personal preference, plenty of other draught beer

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Howard Furr-Barton . 2022-10-02

MORE AT Google

Lovely place for a get together and the menu is great. Really friendly staff and Nicky is fantastic.

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Chris Bowers . 2022-09-16

MORE AT Google

Decent pub, loved the decor. Drinks were good as well

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Bryony Weedon . 2022-09-16

MORE AT Google

A great pub with a good selection of beers and ales. If you enjoy burgers then definitely try out their menu.

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Jez S . 2022-09-13

MORE AT Google

Great pub newly refurbished and friendly staff. Didn't eat here but understand the food is good.

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Mark Scott . 2022-09-11

MORE AT Google

Nice pub. The refit has not lost any of the pubs traditional feel. Good choice of draught drinks.

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Steve Allum . 2022-09-08

MORE AT Google

Lovely mac and cheese at lunchtime. Friendly staff

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Catriona Ewan . 2022-09-05

MORE AT Google

Always a nice pub to visit. Had a refurbishment since my last visit. Not too sure about the green, but then I wasn't there to review the decor

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steve hypolite . 2022-09-03

MORE AT Google

Great food and beer selection in a sympathetic modernisation of a very old building of historicsl note. Good crowd of locals.

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Nicholas Senechal . 2022-08-27

MORE AT Google

Beautiful and relaxing,lovely staff.

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raymond clements . 2022-08-01

MORE AT Google

Old pub in centre of Hitchin. Polite bar staff. But food was a problem with items missing from menu, slow service on the mains and we were the only ones in at the time of ordering. Also strange a McMullens Pub didn't have any McMullens bitter available?!

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Emjay Em . 2022-07-27

MORE AT Google

Had lunch here today & it was brilliant, I would highly recommend this place, tasty fresh food , great surroundings & amazing customer service , will be back.

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Deborah Renney . 2022-07-25

MORE AT Google

Nice pub serving food . Menu restricted as shutting down on sun 17th April for 6 week refurbishment. Service and food still very good and reasonably priced

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David Wright . 2022-04-15

MORE AT Google

This is the loveliest pub in Hitchin.

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Zoomy Zoomy . 2022-04-07

MORE AT Google

If you like traditional pubs with good beer you would like the cooper's

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Graham Gillespie . 2022-03-22

MORE AT Google

I had a very nice evening with some friends. The bar staff were very helpful and made us feel very welcome. I hope to go back soon.

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Robert Martin . 2022-03-06

MORE AT Google

Lovely pub, outside courtyard secret garden, wood burning fire in the winter , Charming Staff, lovely beers,ales,Wines ..& ghostly spirit's, go take a look ...

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Rich Crosby . 2022-03-06

MORE AT Google

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