The best restaurants serving British food in East of England

I always take my Nan here on a weekend when I visit her. She is in a care home just up the road with severe dementia and this is the only place I feel safe taking my Nan, as I know everyone is so lovely and understand the situation. They are patient whilst she decides what she'd like, friendly with her and chatty when she is in the mood and so so kind. It is the only place I will go now for lunch with Nan, I cannot thank the team here enough, incredible food, great value for money and the best customer service I've experienced I can honestly say. Thank You all so much x

An overpriced restaurant for mediocre food. Two kids burger meals(both burn't).No point complaining as there isn't anyone around except for the overworked guy on the till. Chicken ceasar salad arrived after everyone else had pretty much finished their meal.£14 for a mediocre chicken burger and chips.£12 for a chicken ceasar salad with hardly any content. Very poor, I would suggest eating anywhere else as there were so many issus with this meal.

This place is a dump and plays horrible loud music which doesn’t belong in this area. If he wants to do this, he should open up on Prince of Wales Road

Parada aquí para un almuerzo rápido al pasar, no habíamos reservado, pero conseguimos una mesa y nos sentamos en la zona de la carpa del granero. Esta zona tenía un calentador, pero no era el más cálido y la temperatura variaba mucho dependiendo de dónde te sentabas. No había leído las otras reseñas antes de visitarnos y si lo hubiera hecho probablemente le habríamos dado una falta! Pero como era la comida era buena, no genial. Los niños tenían patatas fritas de salchicha, y yo tenía patatas fritas de salchicha y huevo para adultos, y el marido tenía hamburguesa. Todos estaban buenos; aunque creo que las salchichas eran casi un poco demasiado rosa en el medio! Nadie se enfermó, así que tal vez ese sea el color. . Las porciones eran pequeñas y podríamos haber comido más, especialmente por el precio que era. Podría visitar de nuevo si en la zona, la tienda de la granja es buena.

For years we have treated ourselves to lunch at the Sandringham Restaurant around Christmas, but since the Deborah Steward company ceased running the restaurant it has gone seriously downhill. This year on 28th December was the nail in the coffin! On arrival, the restaurant was about half full. The apologetic waitress siad there was an hour's wait for any hot food except for soup as they had been very busy. As we didn't want to wait for an hour, we ordered the soup. Ten minutes later we were told all the soup had gone, but we could wait for a different type of soup to be made. Half an hour later, two bowls of very good tomato and basil soup arrived, however the accompanying bread turned out to be a slice of white sliced bread each. It felt like a Candid Camera episode and I felt very sorry for the waitresses dealing with the situation. I hope Queen Camilla doesn't pop in for lunch!

This fish and chip shop is the best around chips are the best I’ve tasted since I was a kid whatever you order it is cooked to perfection staff really nice I order it online and get 15% off and go and collect absolutely love this plaice

Visited this place for lunch on the way home from a shopping trip, the first thing we noticed were that the two ladies serving both had very untidy unkempt hair, none of them were wearing any sort of headwear to keep their hair off their faces, the welcome wasn't very warm either, the pies were slightly overdone but hot and the mash was just warm, the pies did not have a lot of flavour to them but there was a noticeable twang to them, possibly mixed herbs not quite sure, the meal was passable but doubt that we would eat there again, the hygiene issue needs to be addressed as we also noticed that the staff were also dragging big bags if potatoes around in between serving although they did put on a a pair of rubber gloves to do this but I doubt they washed their hands after taking the gloves off.

Went for dinner on my wife's birthday. One of the worst dining experiences I've ever had. Firstly after some time and having ordered a not cheap white wine, it was delivered to table by someone who'd never seen a non screw top bottle. When it came back opened, the foil was still around its neck and was warm. Waiter's response was it'll get chilled in the ice bucket !! Secondly don't ever order the rack of ribs. Overcooked, smothered in not very edible sauce and far too big for the plate it was served on. Had to ask for a serrated knife to help uncover the meat !!

Thought we were going to have lunch in an old interesting pub. Wrong. It was all closed up & couldn't see a notice to tell us otherwise. Shame.

Very disappointed! There were 4 of us and the food was not nice. Sausage and mash….mash had lumps and the sausages looked undercooked as were white! Steak & Ale pie….burnt and the inside was dried out like it had been reheated more than once. Beef roast dinner was the worst we had ever had, roast potatoes were burnt! Will never go back there as the customer service was non existent! Not once did someone come to the table to ask if everything was as ok.

Was informed food would be late, offered alternatives, food arrived and we were given complimentary drinks and bread as accompaniment. Thank you to Lauren for her excellent customer service x

4 friends met for lunch. 2 had pan fried fresh skate with chips and peas. Gorgeous skate, top of the range chips. 2 enjoyed perfect jacket potatoes, one with thousands of prawns, one with beans and cheese. Perfect home cooked food. Friendly staff. Great value for money. Will definitely be back.

Stayed here a couple of times and found it nice enough. However, just had a message from them to say that my booking for July has been cancelled (due to overbooking). However, rooms are still available on their website. So, what they mean is, we've cancelled your cheaper advance booking so that we can make more money from the room. I'll not be staying there again...

Excellent local pub with good refreshing draft beers and the particlarly tasty baguettes with chips were ideal fare after a long walk.

Firstly conduct an internal study of where your branch cafe stands against that of your other branches . Up amongst the top 5 ! Wow Pretty impressive considering some of those branches are larger and in more affluent areas , yet a branch in a small market town n Norfolk is giving them a run for the money . Even more surprising in light of said small town already having 10 other eateries offering breakfasts including a Greggs . So what is it we are doing right and what can we do to b@lls it up ? We know we are not the cheapest , in fact apart from one with similar prices we’re the most expensive and yet these pesky customers keep coming to us . So we need to find out why . Right , we now know that our cafeteria staff are hard working , dedicated and friendly . What’s more we are told by their loyal regulars that they create a market street ambience a world apart from the usual faceless , soulless and sterile corporate canteen . Oh my God it’s even worse than what we first thought . It seems that both our front of house and kitchen staff know a big percentage of our customers by name . This is terrible because we can’t do anything about this , how will we ever ruin our cafeteria trade at this rate ? O.k , let’s not panic yet , what other reasons are there for this dreadful scourge of constant unwanted repeat trade ? We know it’s not our pricing mmmmm🤔 EUREKA ! Quality ! we are burdened with an established brand reputation for quality . Well that’s easy to destroy . What’s our most popular breakfast ? Full English you say . Again , far from the cheapest in town but not swimming in grease , beautifully cooked with our own sausages , eggs and so forth and cleanly presented . Yum , yum . Right , get that off the menu for a start . Wait a minute though , our sausages and bacon in a crusty rustic roll are far too popular by half . I’ve got it , let’s replace them with those disgusting little pre made up numbers that you ping in the grotty little plastic bags they come packed in . You know , the ones that look and taste like they’ve been run over by a steam roller or have come out of a skip behind a motorway service station They come out with a chewy texture and a strange uniform non taste , a combination of the sausages which taste like bread to begin with , and the plastic bag a percentage of which leaches into the so called food . Guys give me my bonus now , we can make the sausages half the size of the originals and charge the same price 😁👍 That’s the way to do it 🤮 Unfortunately I can’t separate the star rating to give the caff staff what they deserve which is 5 stars and more besides . Even now they’re professionalism compels them to try and put a spin on it but I suspect they are not happy with the these clueless and ill thought out changes . Many years ago I worked in the food and retail industry and remember a time before accountancy thinking . Those were the days where the industry was customer lead and the supplier would react to their likes and supply them accordingly and still produce a healthy profit . Yet another example of less for more and stuff the consumer .