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The best restaurants serving British food in East of England
3.566 Restaurants on GastroRanking
Delivery
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73 Opinions in 1 websites
Great breakfast and lovely service. The staff were incredibly friendly and quick. Would definitely recommend. 10/10.
71 Opinions in 1 websites
Poor management We went for a family meal to celebrate a birthday. Whilst paying for the bill, one of the members knocked their head on the low ceiling leaving them sweating, pale and very distressed. The manager was not to be seen on sight however albeit this, the two young bar staff were attentive and helpful. When the manager arrived, the lady responded saying it the low ceiling meets the health and safety requirements and there was nothing she could do about it despite claiming that the “🦆” sign indicated to mind your head whilst one of the members were sat with ice and a towel wrapped around their head in a lot of pain. Very disappointed with the way the manager dealt with the scenario and the fact that the young girls had to call a member of management to the scene suggested that no member was health or safety trained. Thankfully, he is ok however if the scenario was a lot worse we wouldn’t know what to expect has of he needed extra help.
69 Opinions in 1 websites
Thank you Ibrahim at the service counter for taking such good care of my problem with the fish. I'm accustomed to rude service at Peterborough Waitrose. I shop there for the convenience and quality. Writing to Waitrose to complain is a waste of time really.
68 Opinions in 1 websites
Just popped in for a lunchtime meal , Limited menu had beef lasagne with a side salad and garlic bread. £10.50. The lasagne had been reheated it was dry and very crisp and hard in places and not hot , basically I left most of it and told them it wasn't very nice at all. Just before I left a member of staff approached me and gave me £5 back and said she was sorry it wasn't good. So if it's not good don't serve it to customers.... Not Happy!.
67 Opinions in 1 websites
We went for an early lunch and was seated and given menus quickly. Between us, we ordered an omelette, chicken sandwich, a kids meal of sausage and chips, and a bowl of chips. We waited about 45 minutes for our meal, given that there weren't many people seated, thought this was quite a long wait. When we got our meals, we were very surprised the kids meal literally had one sausage, and a few chips (I think this was about £7 or £8) The chicken sandwich was cheap bread and minimal salad garnish. The omelette was nice, although I had to share with my grandson as he was still hungry!!! Don't think this is one I would come back to.
66 Opinions in 1 websites
Well we can’t review the breakfast as we were literally 1 minute late and were told breakfast had finished !!! Gentleman was quite rude to be honest telling us that we had missed it and they were now onto lunch menu. Honestly 1 minute over ! So they missed out on our custom and we went elsewhere. Won’t be back
66 Opinions in 1 websites
Popped in for some lunch. Really really busy and cramped - tables are far too close together so people are falling into you to get past. Food ok - staff a bit disorganised and didnt get the orders quite right. Steak bake I had a bit average -- wasnt all that. Needs improvements.
64 Opinions in 1 websites
Spa day for Mothers' day. Lucky that the beauty therapists were so good because it saved the day. Pool area looked very good but the aromatherapy room had nothing of aromatherapy about it and the pool itself was icy. The relazing pool was also too cold to sit in but the jacuzzi was warm: unfortunately the bubbles were absolutely violent and because so much chlorine had been used in the water, it was spat in your eyes and we had to get out, eyes streaming. So we went to get our afternoon tea: what a disappointment! When we got to the café area we were left waiting for quite some time with no one to seat us. The room was in a mess: tables covered with detritus. They only managed to clear up by getting a beauty therapist to come and clear the tables! We settled in for tea.5 minutes later we had eaten it! We each had the equivalent of 2 slices of bread cut into 4 little sandwiches. Only 2 fillings: cheese and tomato and egg mayonnaise. Usually if you go out for afternoon tea you have double this amount and are then offered more. At Ballentynes you had a couple of mouthfuls and when we asked for more were told we would have to pay for them! The one scone each was actually very nice but the cake selection was dismal, with a small piece of chocolate cake that we had to cut to share ourselves and another that looked so amateurish that neither of us wished to sample it. Absolutely nothing special about this "special Mothers' Day" event. As is often the case in hospitality the management is trying to increase the profit margin by cutting back on the quality of the offer once payment has been taken and cutting back on staff so that staff, who were, I should add, all very pleasant, are rushing around and unable to provide the expected level of service.The place is definitely not meeting it's potential. We will not be visiting again.
63 Opinions in 2 websites
Although it appears somewhat dilapidated from the outside, there were several cars parked outside, leading us to believe it might be nice. We couldn't really object because it was booked by a family member. Since neither my partner nor I eat meat, the menu only offered standard pub fare and had very few options for us. He had a vegetable curry, and I had a nut roast. He cannot have gluten, thus it was the only option that was safe. I could only think, "Wow what the chuff is this slop," when the food first arrived. My nut roast clearly consisted of frozen mashed vegetables, a packet of peanuts, and a side of more frozen veg and gravy that most definitely wasn’t vegan. My other half’s curry was basically the same as mine but with some curry powder. We couldn’t eat it at all and at £14 pounds each it was truly diabolical and what I saw from the other members of the party I’d have gone and caused a scene but I just wanted to leave and never return. The service is basic and the toilets filthy.