The best restaurants serving American food in Castle Swansea South Wales

Mi pareja y yo fuimos ayer con la intención de comer. Como sin gluten debido a la enfermedad celíaca y este restaurante solía ser absolutamente increíble por ofrecer alternativas sin gluten a casi todos sus platos. El restaurante ha sido tomado por los nuevos propietarios y claramente no tienen la misma comprensión que el anterior. Al reservar pregunté si todavía tenían un menú sin gluten debido al cambio de propietario y me aseguraron que no habría problemas. Al llegar pedí el menú sin gluten y me mostraron el menú vegano en el menú principal. Reiteré que necesitaba el menú sin gluten y me dijeron que podían ofrecer un plato de pasta y un plato de pizza. Espantoso. La camarera parecía despistada. El chef se acercó a discutir conmigo y no me dio fe en que estaría segura para comer en este restaurante. Seguía redirigiendo la conversación de vuelta al menú vegano, preguntando si alguno de nosotros era vegano y parecía tener muy poca comprensión cuando se hablaba de enfermedad celíaca o comida sin gluten. En general, un servicio terrible y una falta masiva de comprensión cuando se trata de comer sin gluten y ofrecer alternativas de alimentos sin gluten. Es una pena enorme ya que este restaurante solía ser increíble cuando se trataba de cenar sin gluten. Nunca lo volveré a visitar.

My son took me here for mother's day dinner. The food is absolutely delicious and staff are excellent! We had a three course meal and everything was topnotch. It was our first time here and absolutely loved it.

This place is great! Every time I go here the service and coffee is fab! It is small, but that’s what I like, it’s a perfect place to have a chilled catch up with a mate or to work on an assignment

Great service... excellent food 👍

Logan was an absolute amazing host and couldn’t have asked for better service

best burger I've had in ages! the fries were great too! 10/10

Nothing but positive things to say about the beefeater, friendly and welcoming staff, lovely food cooked and served well. Great environment, good energy, we really enjoyed our visit. Staff are very accommodating, positive and smiley. Big shout out to ‘Shez’ they didn’t stop on both our visits, genuine lovely person, big personality, friendly, helpful and so kind to our son, remembered us during our visit to Swansea and really made our experience pleasant. They are a credit to the team. Will be back next time in Swansea

Fantastic place, staff members were really helpful and pleasant. Food was great, really tasty and loads of it! Had to bring some home. Would definitely recommend

Very sorry to read today that the TGIF in Swansea will be closing. While visiting the city on three occasions, I ate at the restaurant and always had a good meal with excellent service. I wish the staff there all the best for the future.

Our table was never properly cleaned. At one point there were eight tables that were not operational. Staff walked past and did not seem to care. I gather in one of the ladies toilet cubicles there was no toilet paper, whilst in the men's one if the hand dryers did not work . I emailed customer services, pointing out my observation. Guess what the manager has banned me. Do not go to this pub.

Went in and was immediately asked if I wanted a keebab. Ordered chips beans and cheese. When I got back to my car, only chips and beans. Went back and was given attitude until the young girl found my receipt. When I finally opened my order again, it had chips, beans a tiny tiny portion of cheese on top. When be ordered from home at this place on Uber, it’s been great. Disgusting behaviour and service. Seems like the person preparing the food was being spiteful, as he was wrong. Will never order again.

Really disappointed with my visit this time, been here before and the service was great but this time it took a bit of time for someone to seat us despite there being only 1 other person in the diner. Then there were no staff at all, pressed buzzer on table and no one came out. Just ended up leaving in the end, emailed to complain but no answer after 2 attempts from the diner.