Beefeater Swansea Waterfront in Swansea

Nothing but positive things to say about the beefeater, friendly and welcoming staff, lovely food cooked and served well. Great environment, good energy, we really enjoyed our visit. Staff are very accommodating, positive and smiley. Big shout out to ‘Shez’ they didn’t stop on both our visits, genuine lovely person, big personality, friendly, helpful and so kind to our son, remembered us during our visit to Swansea and really made our experience pleasant. They are a credit to the team. Will be back next time in Swansea

No ribeye left so ordered fillet steak. It was dry and overcooked. Jacket potato and sweet potato Fries no longer on the menu. No BBQ sauce. Only one bottle of water available. Presentation of food was slap-dash. Poor waitresses rushed off their feet so service was slow. Definitely will not be returning.

Us girls always meet up for breakfast once every 3 weeks. We like to try different places too. When we decided to try here we were very impressed. The service was outstanding, variety of food spot on and it was all hot. nothing was to much trouble for the staff if we asked for something we could not see. Will definitely be calling back again 😁

The family and myself walked into the Waterfront and asked for a table in the restaurant. The supervisor / duty manager advised us the restaurant is full. We were surprised with welcome we Initially received - not the best. We were advised after waiting 10 minutes to be seated that there are only seats in the bar area. After taking onboard the Duty Manager's recommendation, we proceeded to the bar area and placed our orders. These were: Fillet Steaks and one Rump Steak with chips. We waited about half and hour for the food to arrive as It was being cooked - fresh. The food arrived. The Steaks seemed like they were not from the grill and even lacking any warmth or scents of an Inviting meal. Our chips were very cold as well. We were very disappointed with paying £20.00 each for the fillet steak which I have tried better in 'The Marquis Arms - Fforestfach for only £11.00 which is HOT and Sizzling and even has fresh onions to accompany the meal. The chips are pre-cooked and kept behind the counter where the Chef works and are left to go cold. I noticed this when I used the lavatory - where the breakfast is served. Our bill was in the excess of £150.00 and to be forthright - was only worth £30.00.

Start of i had something different other than gammon 🎉 Car park was £2.40 for 3hrs farthest side from the restaurant. What i found is theres not much on the menu from before and it seems pricey to. Me and the misses had burger chips coleslaw little one had chicken bits chips and obviously red sauce misses had nachos for a starter we also had deserts. We all had drinks aswell without the littles food it was just shy of £60. You can get a refillable coke zero as i was not offered this at the bar (thanks for that) Staff are tidy freindly restaurant is ok to its a tidy place for food. Will call again

I recently held my baby shower here, it was absolutely perfect. The food was amazing, and the staff couldn’t do more for us, Nicola in particular was amazing and so was Amber and Cheryl. Our table wasn’t booked until 4pm but they allowed us to come down early to decorate, and even helped us put the decorations up ready for the baby shower to begin, they consistently checked in on us made sure our drinks were full and the food was outstanding. There were over 20 of us and all the food came out hot, really impressed. I highly recommend coming here.

Came here for a birthday family meal. Lovely staff and excellent food, especially the mixed grill was really tasty and filling. Also very reasonably priced as they accept Blue Light Card discount. Will defo come again.

We were a party of six (in laws visiting ) had a lovely warm welcome and we were given a choice of seating (that's rare) the first waitress was nice and welcoming, she was a great waitress, we were waiting on 1 starter and this other waitress seemed to take over and she made the cooks cook faster and she was very good and communicated with us and had a right laugh with chez and she made sure we had everything we wanted, certainly made us feel at home and saw to our every need, it was finally nice to have a waitress/waiter finally communicate with guests it's hard to find these days, chez really went above and beyond for us last night to make sure we had a nice dining experience, we will be returning

The lady that 'served' me at the bar was incredibly rude, I had been waiting at the bar for about 10 minutes to be served, and she came up and just looked at me - the fact she didn't say hi, or sorry for the delay or even at least 'what can I get for you' should have told me everything I needed to know, but none the less I tried to build rapport. So I said "ah I was wondering if anyone was working, on your own are you?" thinking I'd empathise with her and we could have a moan together - she had other thoughts. She responded with 'Well I'm here now en i?' in a very rude tone, to which I responded 'Ah yes ok, but I have been here for 10 minutes' because, quite frankly her response irked me, and she said 'yeah, and now I'm here so?' and I just looked on in disbelief, she went on to say 'Oh I'll just get my manager then.. ' and stormed off. Safe to say me and my two colleagues left the place in hurry, absolutely not being spoken to like that where I'm about to spend my money. A simple 'So sorry for the delay, what can I get for you' would have sufficed, but that interaction and the scowl on her face was disgusting. I know it won't make much difference but me and my family will absolutely never visit again, disgusting behaviour! For ease of who the member of bar staff was, she was red haired, and working on Monday 22nd Jan 2024, between 1pm-2pm. I also know for a fact that my other colleagues have put complaints in about this member of staff over the years, so the fact she is still even working there speaks volumes to me about the lack of impact complaints and reviews have at this place. She should never work in customer service.

Great service - drinks are truly unlimited, don’t even need to ask!! Food tastes great too Staff are friendly especially Aaron

Service was brilliant, food was lovely and refills were quick and fast. Very friendly staff, who you can have a good laugh with. Great atmosphere!

A a Ron was quick with the drinks and service. One member of our table went through 12 Coke Zeros because of the speed service!

Nice food, excellent staff. Luke (our sever) was great. Early evening Friday meal. Restaurant was nice and busy. Food arrived quickly. Staff were polite and attentive.

The food was very good. The experience I had with service was incredibly poor. Waited 50 minutes to have our plates cleared. Staff were astonishingly rude and ignorant. They were very insulting towards us and we were overall very unhappy.

Fast and friendly service, great food and drink all at a reasonable price. What else could you ask for?

Some of my family have never eaten at a Beefeater and approached Xmas Day with a fair bit of trepidation. Well, we needn't have worried, because what a great day it was all round. A busy, buzzy atmosphere, amazingly swift service and we found the...

Christmas meal with friends, enjoyed meal good atmosphere and excellent service from Luke. He really looked after us.

Great breakfast. Everything spot on and cooked perfectly. Staff great with a shout out to chef Phil and Aaron. Couldn't go enough, highly recommended

Called in for an evening meal with my partner after a busy day Christmas shopping, plus I had a 50% voucher to use by the end of the day. We were rather rudely told by a front of house team member, that there were no...

Best premier inn restaurant (Beefeater) that I’ve been to in a long time. Ann our waitress was so friendly and couldn’t do enough. The food was amazing cooked to perfection and hot would definitely recommend it 100% better than St David’s we went to last...

whilst in Abertawe we dined here for 2 nights staff obliging friendly only minor gripe on 2nd night Chips Cold.... Meal replaced without any fuss BRILLIANT

Great service from Nicola and Andrew. Steak was cooked to perfection. Will definitely be returning.

Over priced. Dinner served on warm plates but food not cooked through and cold When complained was offered warm gravy!

The food is excellent and the staff are brilliant. We turned up not having booked and they fitted us in despite having a group of 25 already in. The staff are very friendly. The chips were amazing wish I could do chips that well. Breakfast...

Visited on a very busy Saturday night but despite it being busy, the staff were courteous and service was quick. A special mention for one of the staff members - Andy George (believe that was his name). He was both courteous and had a great...

Luke was so helpful in the restaurant!! I have an assistant dog and he was so very helpful with my dietary requirements and needs!!

Excellent food, the waitress Ann was fantastic, she couldn’t do enough for us, we go there regularly and are never disappointed, highly recommend it

I have eaten hamburgers at greasy spoons in and around Los Angeles. I have eaten grilled hamburgers in Dallas and Fort Worth TX. I have cooked hamburgers at fast food restaurants and will admit to eating hamburgers at McDonalds. Beefeaters has set a new standard....

Cheryl was absolutely amazing. Was so attentive and made us feel so welcome, can’t commend her enough. Thank you : )

The team here are amazing. I have been coming here for business for the past 4 years and the synergy in the team is amazing. They are always so friendly and get to know who you are very quickly. This makes the service feel so...

Always great service, the team are wonderful and can't do enough for us we visit often and feel like part of the family...

I went there with an elderly friend after a visit round the hospital up the road. It had been a long day and we wanted cheap and cheerful food and a drink to relax for an hour before travelling home. Sincerely wished I hadn't bothered....

Have been here a number of times and eaten from all menus. However, yesterday (12-09-23), as a party of 5 we chose from the set lunch menu, 3 courses for 12:95. Food was good, service was quick. Everything was fine until it came time to...

Even though we had booked our 'Daytime Menu' table weeks in advance before our holiday we were in and around Swansea earlier,so called in on the off chance they could fit us in 45 minutes earlier. It was no problem! Ann served us and she...

We had a lovely family meal with our 3 children. All of the staff are very friendly and helpful. The atmosphere is perfect for a family meal. Our steaks were perfectly cooked and the desserts were delicious.

We have eaten here several times and never had a bad meal or service. The food has always been spot on with steaks cooked to our choosing and various other dishes coming as expected and exceeding. The staff are always helpful and attentive with nothing...

Good place to catch up with friends and family. Food was enjoyable and service very good. Luke who looked after us waw excellent

What can I say, from booking, to our arrival the service has been amazing so professional and polite. The staff were excellent and made my family really welcome, we booked for a party of 30 and there was mix up with food orders etc x...

Greated very quickly Service was fantastic by Amber, she was chatty and attentive, very lovely girl 😊 Food was brilliant, couldn’t fault anything All in all a great experience Definitely would recommend going there, All the team there are fantastic Thank you 😊

Visited this place with a voucher 2 courses for £30 pound which is good value I started with chicken wings which I really enjoyed my wife had garlic bread which was really nice I had steak as a main which was nice my wife had...

Me and my friends from uni went and the food and service was amazing. Would recommend to all to visit 1

Came a few months ago and everything was great so we thought we'd come back and haven't been disappointed considering it was so busy!

Absolutely spot on..... 10 retired nurses celebrating meeting up again started training together 1966.... still good mates aaron manager made sure everything went well..... food excellent, service the same so good booked again for december

Really good food, enjoyed the atmosphere and the friendly servers, will definitely come again when I have the opportunity 2

Although staying at the linked premier inn I would never eat in this place!! After travelling across the country for hours by train, when I arrived here I needed the use of a toilet as I was busting for a wee OMG I was greeted...

Visited for an evening meal to celebrate a Birthday.Wife on crutches due to leg injury.All Staff went out of their way to help could not do enough for us. As for the meal wife had the Smothered chicken, I had the mixed grill every thing...

Excellent value and good service from Andrew The restaurant was very busy but the staff were attentive and helpful. The dishes are mostly meat based (as you would expect) cooked well and offers are available. Unfortunately as we ate late on a busy evening the...

Always a brilliant meal when we come. Ann Hayley and Cheryl can never do enough for us. Bring back refill chips!

Table booked for 19:15 didn't get seated until 20:25, bar staff member was very unhelpful, refused to serve cocktails as was busy, Asked by same staff to hurry up selecting drinks as she had ONE customer waiting. She had an attitude with other customers also...

We had a warm welcome by Amber knew who we were from one previous visit about a week ago. We then were seated by Luke who was very polite and engaged with our daughter who has Autism listened to her story and provide us with...

We are regular customers to the waterfront beefeater Swansea,we would recommend it to anyone ad we always get a lovely warm welcome from all the staff

We came here as a party of 12 for a birthday meal before a night in Swansea. Every on of us had a really good meal, all brought out in good time. And considering we'd ordered several courses and drinks and everything was right. Whatbset...

This is a perfect place for a lovely couples date night, came for food this evening for my birthday and the service we received from luke was amazing from the minute we walked in, he was so helpful and so friendly, amazing food and a...

Second visit to This fantastic little restaurant. Like before the food cooked by the chefs was fantastic and we all enjoyed our meals, what makes this place a gem though are the staff, Luke, Andrew and the manager chez are so welcoming and made such...

This was literally one of the worst experiences I had. Ordered nachos and they looked like the worst Nachos I had with plastic yellow cheese. Drinks ordered Watermelon cooler which had no taste, syrup was dumped with some ice and water. Service was great food...

Excellent service wonderful food would highly recommend, sausages on point, eggs WOW beans warm, front of house well what can i say what a true gent

We were served by Cheryl and Hayley. Can’t fault them, so polite, friendly and always smiling. Never met such positive waitresses! Thank you ❤️ Food was stunning and deserts were amazing!

Lovely setting on the waterfront. Food was outstanding, each course was flawless. Andrew who served us the entire evening couldn't do enough for us, extremely friendly and attentive. Will definitely be returning

Whent for Sunday dinner and it was lovely great service great food Amber was our server and made us feel very welcome arron was the manager and was very helpful

We arrived a little early and were welcomed and seated without issue. Our drinks order was taken quicky and served pretty fast, but that was the end of the top class service. I'm not holding the staff accountable for this as there seemed to be...

At the restaurant the three of us were seated and had a nose at the menu. My husband is a picky eater and wanted steak without any garnish or dressing. He wanted his steak cooked a certain way and he was presented with exactly that....

My partner and I popped into the waterfront beefeater while visiting Swansea. We were greeted at the door and shown to our table by Luke. He was very attentive and helpful throughout the entire meal, checking in and keeping us well informed of the menu....

Came here with my family as a stop off after spending time at Cardiff Premier In . It didn’t disappoint. Hotel was spotless and restaurant was perfect for what we needed. Staff very attentive and menu choice was good. Steak was cooked to perfection. Will...

We had the most fabulous time at this restaurant and the staff were amazing. But our waiter Andrew stood out the most and was very friendly and he gave us a warm welcome. Food was superb. We will definitely return:

Stopped off for a drink and the kids had ice cream! very enjoyable stop off on our day out! The staff were really nice!

Great food and reasonably priced definitely go back, definitely recommend to anyone caters for all,I had the smothered chicken really enjoyed

I felt there was a great range of options for food, the food was fresh and excellent, and fast service!! Also, the view of the marina was the cherry on top!

Came into the beefeater in the afternoon on Sunday 26th of Feb and our steak was cooked to perfection by someone named Nicky. The staff were all incredible and the food was even better.

First time I have been to this beefeater, the food was fabulous. Will definitely be going again, when next in the area.

Haven't been here for a while but the purple haired person remembered us straight away. The sevice and food was fantastic.

We came here on Saturday as we where staying in the hotel. The food was great and the staff were very attentive. Would recommend

Honestly the best place ever!! I always come here at least once a week. Staff are amazing and make you feel welcome and food is just as good!! Will always come here!!

Called in for a couple of drinks last week, all the staff were extremely friendly and the atmosphere was lovely. It was quite a busy time but the young girl called Katie behind the bar was very helpful, swift service all delivered with a smile....

Called in for a spot of lunch on Friday midday, Place looked trendy and clean on the waterside. Our waiter was a young chap called James, who done a fantastic job. Food wise we opted for the lunch time menu. I went for Battered mushrooms...

Great service from Owen and team food was amazing and the team were fabulous could not ask for more. Have a steak it wa mouth watering

Came on a Tuesday evening with friends there was a large party in the restaurant who came to the bar for drinks.the young lady behind the bar who I believe her name was Katie did an absolutely amazing job !! She made myself and my...

I am very impressed with the beefeater. My little boy is very picky with his meals and they have accomodated his meals with no issues. The food is great but the staff are really helpful and friendly. It is our go to place for our...

Lovely variety of food with great service .The waitress (Nicola) was very helpful and attentive , The food was really tasty . We had sulf and turf combo cooked to perfection and very filling . Will definitely return and would recommend to others

Amber was absolutely amazing! Great food and even better service. Definitely recommend. Enjoyed the chocolate too 😉

Absolutely amazing service all the staff so friendly and smiley nothing was to much for them they were always so happy to help I think their names were amber and Aaron!! the chef (Nicky) cooked my steak to absolute perfection would say it was one...

Myself and my partner visited Waterfront beefeater last night for a bite to eat following a long day! It did not disappoint! We were served by a Hostess called Hayley she was the most welcoming person I’ve met, nothing was too much trouble for her....

Ate here on Tuesday when staying down the area during half term. Lovely friendly staff and delicious food. Would definitely return.

The service we got was excellent the staff were all very polite and helpful. The food was lovely steak was cooked perfectly by the chef Carl. I will definitely be recommending this beefeater to my family and friends.

Owen and the team are doing a great job!. Friendly service with a smile, and a steak cooked to perfection by chef Carl...

I come to Swansea quite often and always stay at the Premier inn…with the added bonus of a Beefeater down stairs the Staff are extremely friendly and work very hard to cater for your needs.. Food too is nice and fresh… would deffo recommend to...

We stay at the Swansea Waterfront Premier Inn regularly when catching up with family, and usually have an evening meal here. This visit was a very underwhelming experience. The food tasted ok but was just so average, The menu was much more limited than previous...

Shocking never again smothered chicken with no cheese will never go back to that venue again once again shocking

We came here for a family meal after having a day out. Our waitress Ann was very nice and helpful. The food was amazing as usual, I had a ribeye and my partner had chicken & ribs . Would recommend to anyone

Always a friendly welcome when we come even on busy days. Excellent choice of food and drinks and requests are accommodated. Owen, Ann and the team are doing a great job.

We came with the whole family. The service was amazing, especially Ann our waitress went the extra step. The food was amazing for its price and feed all of us. Will be coming again soon. Thank You Waterfront.

We come every Saturday and the food and service is always great from the team. Thanks for looking after us

Had family birthday 9 of us called in on Saturday 11th feb little one had cucumber for a start while i had calamari (squid) 😋. I ended up eating one of the red peppers 🌶 was hot 🔥 🥵 misses had nachos well all enjoyed....

Always warm, friendly service from the staff. Ann is especially good and we always have a good time. Nice view of the sea front pubs and water way.

Great food and service. Hosts are always friendly, especially Anne we she’s always welcoming. Be like Anne.

Food is always cooked just right and tastes great, and Anne and the rest of the staff always take good care of us.

I visited beefeater to have food with some friends for a birthday celebration and we were so happy with the service we received from hayley. She was attentive and always had a smile on where face. Nothing we asked was too much trouble and she...

Me and my partner both went for food at the Waterfront. He had the rump steak and I had the t-bone. We were both very pleased with how the food was cooked. The chef with the badge on his hat was the one cooking our...

Me and my husband were staying in the hotel as we were down for the rugby as a 50th birthday present for myself We dined with you in the restaurant on the Friday night had a lovely table down by the window As it wasnt...

Always get great service from The Waterfront. Food was hot and portions were good. Will deffo come back

Everything was lovely. Good location. Food was great and the staff were very friendly and knowledgeable about the menu with allergies. Definitely recommend.