GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.2

Based on 227 opinions finded in 2 websites

site_photo4

Nº 445 in 901 in Swansea

Nº 7 of 24 American in Swansea

CUSTOMERS TALK ABOUT DISHES WITH..cheese

comment_iconOpinions

Warning! Security a major issue at this hotel. A year ago, a group of us (6 women) stayed here for a university reunion. Around 2am, a drunken, naked male guest burst into the room of one of our group and exposed himself while she was lying, terrified in bed. After screaming at him, he left only to re-enter a second time a few minutes later. She had locked the door after the first intrusion so it was with horror that she realised he was using a hotel key card. She screamed and thankfully, he left again. The police were called and investigations began. We learned that the intruder had entered other rooms. CCTV showed drunken male guests running through the corridors around the time the incident occurred. We later learned that the hotel is largely unmanned. Access to keys behind Reception appeared to be easy. The locks on a lot of doors were flimsy with no extra chain lock available. We assumed that the intruder would quickly be found. However, the police told us (reportedly) that the hotel did not co-operate fully and the case was closed after 6 weeks! We have put pressure on the police, at various levels, for 12 months to re-open the case but unsuccessfully. We all felt that telling the truth by leaving a review, would severely damage the business/reputation of this small hotel. With no resolution to the enquiry, we now have no choice but to protect other female guests and stop them from making the same choice.

site_logo

Louise Davies . 2024-10-14

MORE AT Google

Probably the worst hotel I've stayed in even though this was on Martin Lewis show. No proper lighting on the staircase. Our room situated directly above a pub playing live music on both nights we stayed. I think we should have been told and given an option to move (they weren't fully booked) Flat lemonade in the bar! The owner couldn't work out the music in his bar. Place wasn't hoovered and no hot water on a Sunday morning! Really bad email communication; taking a week to reply!!! Couldn't wait to leave!

site_logo

Niki Cole . 2024-04-02

MORE AT Google

Very friendly place to pop in for a beer. Staff very friendly and helpful, well worth a visit. Oh and it's dog friendly 🙄

site_logo

Jez Lindley . 2024-03-22

MORE AT Google

Didn’t like that Wi-Fi password wasn’t provided and also was locked out in the morning. No one staffed the hotel all of Sunday morning. Good for what you pay I guess

site_logo

Parker Dinsmore . 2024-03-17

MORE AT Google

Great rooms, cosy and with sea views, triple glazing keeps out noise of the road. Would be even better, if it included breakfast

site_logo

Myob Myob . 2024-03-09

MORE AT Google

Comfortable and quite place. At the moment there is no parking other than the side of the road due to the Council I was told but otherwise it was a lovely experience

site_logo

Thisguy ` . 2024-01-24

MORE AT Google

On holiday in Mumbles for the week and was the best meal we had all week. Awesome burgers and great service.

site_logo

Rob T . 2023-09-06

MORE AT TripAdvisor

Totally amazing burgers, the chips are perfect best onion rings in the business and don’t forget the cheese sauce. Highly recommended. Also really good house wine at a reasonable price.

site_logo

shahin m . 2023-08-29

MORE AT TripAdvisor

What a great meal and ambience. Does what it says on the tin - excellent burgers and an exciting/spicy choice of fries. Whilst I like a burger it's not normally at the top of my fave list - until tonight! Fab services topped it off. Will Def go again.

site_logo

Alyson N . 2023-08-24

MORE AT TripAdvisor

Happened across this place, walking home from the beach, and although living in Mumbles, didn’t know it had replaced Chai. Had a look at previous reviews before writing this and had a good laugh at the 1 star written on the 19th. My experience couldn’t have been more different. The friendly and welcoming waitress couldn’t have been any more welcoming, ensuring our table was clean before we sat. The only thing that I could smell was the aroma of well cooked burgers. Drinks were delivered quickly and our food order, after consulting a friendly neighbouring table who had just choked on the last chilli in his Fiery Cow, was spot on, especially when combined with the Spicy chips. Not jalfrezi hot, but enough chillis to lift the burger to exceptional level. For those of you who remember Jubbly and CJ’s at their prime, you are going to love this place, maybe missing Dick Knowles, but the food is well worth a visit, or many. Bottom line - nice vibe, good food and welcoming staff, if the Burger smell gets to you, open the door, or perhaps try McDonalds instead.

site_logo

Knabrock . 2023-08-24

MORE AT TripAdvisor

I honestly can't see how anybody can give this place a 5* The cleanliness of the place was shocking! The smell of fat was unbearable, and the the floor was like an ice rink due to no ventilation. Food was terrible, patty was bland and grisly, only thing you could taste on everything was dirty fat! Pleased don't be fooled by the 5* reviews like myself, because you will be extremely disappointed! I have only given a one star as I couldn't give no stars.

site_logo

Sarah R . 2023-08-19

MORE AT TripAdvisor

Awesome take away again. Never disappoints!! Literally the best burger I’ve ever had… fat sow with cheese sauce side. (We tend to have take aways because of the Smokeyness in the restaurant… needs better extraction in the kitchen so your clothes don’t smell after being there)

site_logo

Rozjames79 . 2023-08-12

MORE AT TripAdvisor

They have burgers, burgers and more burgers - so its great if you want a burger. The burgers are grilled in an open restaurant, so it does get a touch smoky, but this adds to the atmosphere.

site_logo

Andrzej K . 2023-03-13

MORE AT TripAdvisor

Honestly couldn’t fault the food or the service but wouldn’t consider returning until the ventilation was sorted. It was really awful and I understand (speaking to other locals) that this has been a problem for some time. Would definitely order a take away for collection, possibly this is the owners intention as they were extremely busy with takeaways, but that level of cooking fumes didn’t make for a comfortable dine in experience. It’s a shame because the food was great 👍

site_logo

swanny02 . 2023-02-13

MORE AT TripAdvisor

Nice fun and relaxed atmosphere - good value and good proper burger. The closet you get to the States this side of the lighthouse!

site_logo

Adam G . 2022-11-27

MORE AT TripAdvisor

Brilliant food and drink, great vibes! Top quality, 100% recommend to others! Great spot in mumbles :)

site_logo

224sallyn . 2022-10-08

MORE AT TripAdvisor

Absolutely stunning burger - the chilli was outstanding. Beautiful soft bun, hot fresh chips and the cheese dipping sauce was out of this world!!! 10/10 will be back soon thanks everyone

site_logo

Alexander I . 2022-10-08

MORE AT TripAdvisor

Had an amazing burger in fat cow, big portions, lots of choice to suit everyone’s taste and style. Skin on fries and sides were cooked perfectly. Their cheese sauce is unbelievable. Very helpful and friendly staff as my partner has a milk allergy. Defiantly worth a visit, best burgers in mumbles.

site_logo

C9236WSjoshd . 2022-10-08

MORE AT TripAdvisor

Highly recommended a visit here! Join the herd!! Food was delicious, service was friendly and on it. Delicious!!!

site_logo

tuttifruittiSwansea . 2022-10-08

MORE AT TripAdvisor

We had a lush meal, had the burgers with the pulled pork, and one with chilli, it was so good and the blue cheese with it was delicious, found it hard to decide which burger to choose! nice cold pint, enjoyed and will be re visiting soon!

site_logo

E3650ZIstephaniew . 2022-10-08

MORE AT TripAdvisor

Vegan option was carrot, Gurkin and onion no hummus. Buns are supermarket standard and burger full of fat. Chips were poor and I actually ordered skin on fries. First and last time

site_logo

philipeH5734RO . 2022-09-17

MORE AT TripAdvisor

One of the best burgers had and the chips were brilliant to. Staff really nice and helpful what's more very reasonable just remember to bring a bottle@

site_logo

Tigger2022go . 2022-08-23

MORE AT TripAdvisor

Delicious burgers and good 'free from' options Really tasty! Would eat again. Review has to be 100 characters but I don't know how to say 'There are really good burgers' any other way!

site_logo

H9347BZtomf . 2022-08-19

MORE AT TripAdvisor

Best burgers and so accommodating with our bizarre requests of vegan patty with bacon. The menu is diverse and tasty, home cooked and with spectacular flavours. Great portion sizes. Staff are super friendly and welcoming.

site_logo

Dharmafee . 2022-08-19

MORE AT TripAdvisor

Superb burgers, we had one with chili con carne and one with cheese and bacon, also excellent onion rings and skin on fries. Certainly some of the best burgers I have had and even better as the meat is locally sourced. I should also mention...

site_logo

SueandLoz . 2022-08-16

MORE AT TripAdvisor

If your after a choice of mouth watering burgers, here’s your place! We all ordered different and all were absolutely stunning, the venue is quirky and personalised. Friendly and efficient staff. Well worth a visit in the heart of Mumbles

site_logo

Becksrogers . 2022-08-04

MORE AT TripAdvisor

I've visited this restaurant a few times now and had a great evening every time. Great food, fab atmosphere and really quick service.

site_logo

Sharon R . 2022-08-03

MORE AT TripAdvisor

Out with friends and shared a squeaky cow burger (carrot and halloumi) and fat cow burger (beef burger with chilli con carne) and skin-on fries. Everything was delicious. What a fabulous place. New business that deserves every success. I want to go back and try...

site_logo

68foodie . 2022-07-30

MORE AT TripAdvisor

Had walked past a couple of times during our visit to Mumbles and it was closed but peering inside great art on the walls, a different selection of burgers on the menu and looked worth a try. On Thursday it was open and when we...

site_logo

fificw . 2022-07-08

MORE AT TripAdvisor

Similary restaurants in South Wales

restaurant_img
4.2

1872 Opinions

location-icon1-4 Castle Square
American
outdoor_seating_197028takeaway_197028delivery_197028

Hi it was a little cold,but soon remedy it.😃😃

restaurant_img
4.2

405 Opinions

location-icon510 Mumbles Road
American
outdoor_seating_309996takeaway_309996delivery_309996

Well prepared food and attentive service, friendly ambience

restaurant_img
4.2

2167 Opinions

location-icon1-4 Caer Street
American
outdoor_seating_191727takeaway_191727delivery_191727

Amazing atmosphere, Jack is an amazing server, really made our night 🫶🏼

restaurant_img
4.5

794 Opinions

location-icon10 Cradock Street
American
outdoor_seating_103109takeaway_103109delivery_103109

Lovely food Lovely welcoming service

restaurant_img
4.6

1108 Opinions

location-icon8 Belle Vue Way,
American
outdoor_seating_103401takeaway_103401delivery_103401

Lovely restaurant, staff helpful, courteous and friendly. Food was lovely and hot, cooked to a high standard . We would definitely return