Based on 229 opinions finded in 2 websites
Based on 229 opinions finded in 2 websites
Opinions
Warning! Security a major issue at this hotel. A year ago, a group of us (6 women) stayed here for a university reunion. Around 2am, a drunken, naked male guest burst into the room of one of our group and exposed himself while she was lying, terrified in bed. After screaming at him, he left only to re-enter a second time a few minutes later. She had locked the door after the first intrusion so it was with horror that she realised he was using a hotel key card. She screamed and thankfully, he left again. The police were called and investigations began. We learned that the intruder had entered other rooms. CCTV showed drunken male guests running through the corridors around the time the incident occurred. We later learned that the hotel is largely unmanned. Access to keys behind Reception appeared to be easy. The locks on a lot of doors were flimsy with no extra chain lock available. We assumed that the intruder would quickly be found. However, the police told us (reportedly) that the hotel did not co-operate fully and the case was closed after 6 weeks! We have put pressure on the police, at various levels, for 12 months to re-open the case but unsuccessfully. We all felt that telling the truth by leaving a review, would severely damage the business/reputation of this small hotel. With no resolution to the enquiry, we now have no choice but to protect other female guests and stop them from making the same choice.
Louise Davies . 2024-10-14
MORE AT Google
Probably the worst hotel I've stayed in even though this was on Martin Lewis show. No proper lighting on the staircase. Our room situated directly above a pub playing live music on both nights we stayed. I think we should have been told and given an option to move (they weren't fully booked) Flat lemonade in the bar! The owner couldn't work out the music in his bar. Place wasn't hoovered and no hot water on a Sunday morning! Really bad email communication; taking a week to reply!!! Couldn't wait to leave!
Niki Cole . 2024-04-02
MORE AT Google
Very friendly place to pop in for a beer. Staff very friendly and helpful, well worth a visit. Oh and it's dog friendly 🙄
Jez Lindley . 2024-03-22
MORE AT Google
Didn’t like that Wi-Fi password wasn’t provided and also was locked out in the morning. No one staffed the hotel all of Sunday morning. Good for what you pay I guess
Parker Dinsmore . 2024-03-17
MORE AT Google
Great rooms, cosy and with sea views, triple glazing keeps out noise of the road. Would be even better, if it included breakfast
Myob Myob . 2024-03-09
MORE AT Google
Comfortable and quite place. At the moment there is no parking other than the side of the road due to the Council I was told but otherwise it was a lovely experience
Thisguy ` . 2024-01-24
MORE AT Google
On holiday in Mumbles for the week and was the best meal we had all week. Awesome burgers and great service.
Rob T . 2023-09-06
MORE AT TripAdvisor
Totally amazing burgers, the chips are perfect best onion rings in the business and don’t forget the cheese sauce. Highly recommended. Also really good house wine at a reasonable price.
shahin m . 2023-08-29
MORE AT TripAdvisor
What a great meal and ambience. Does what it says on the tin - excellent burgers and an exciting/spicy choice of fries. Whilst I like a burger it's not normally at the top of my fave list - until tonight! Fab services topped it off. Will Def go again.
Alyson N . 2023-08-24
MORE AT TripAdvisor
Happened across this place, walking home from the beach, and although living in Mumbles, didn’t know it had replaced Chai. Had a look at previous reviews before writing this and had a good laugh at the 1 star written on the 19th. My experience couldn’t have been more different. The friendly and welcoming waitress couldn’t have been any more welcoming, ensuring our table was clean before we sat. The only thing that I could smell was the aroma of well cooked burgers. Drinks were delivered quickly and our food order, after consulting a friendly neighbouring table who had just choked on the last chilli in his Fiery Cow, was spot on, especially when combined with the Spicy chips. Not jalfrezi hot, but enough chillis to lift the burger to exceptional level. For those of you who remember Jubbly and CJ’s at their prime, you are going to love this place, maybe missing Dick Knowles, but the food is well worth a visit, or many. Bottom line - nice vibe, good food and welcoming staff, if the Burger smell gets to you, open the door, or perhaps try McDonalds instead.
Knabrock . 2023-08-24
MORE AT TripAdvisor
I honestly can't see how anybody can give this place a 5* The cleanliness of the place was shocking! The smell of fat was unbearable, and the the floor was like an ice rink due to no ventilation. Food was terrible, patty was bland and grisly, only thing you could taste on everything was dirty fat! Pleased don't be fooled by the 5* reviews like myself, because you will be extremely disappointed! I have only given a one star as I couldn't give no stars.
Sarah R . 2023-08-19
MORE AT TripAdvisor
Awesome take away again. Never disappoints!! Literally the best burger I’ve ever had… fat sow with cheese sauce side. (We tend to have take aways because of the Smokeyness in the restaurant… needs better extraction in the kitchen so your clothes don’t smell after being there)
Rozjames79 . 2023-08-12
MORE AT TripAdvisor
They have burgers, burgers and more burgers - so its great if you want a burger. The burgers are grilled in an open restaurant, so it does get a touch smoky, but this adds to the atmosphere.
Andrzej K . 2023-03-13
MORE AT TripAdvisor
Honestly couldn’t fault the food or the service but wouldn’t consider returning until the ventilation was sorted. It was really awful and I understand (speaking to other locals) that this has been a problem for some time. Would definitely order a take away for collection, possibly this is the owners intention as they were extremely busy with takeaways, but that level of cooking fumes didn’t make for a comfortable dine in experience. It’s a shame because the food was great 👍
swanny02 . 2023-02-13
MORE AT TripAdvisor
Nice fun and relaxed atmosphere - good value and good proper burger. The closet you get to the States this side of the lighthouse!
Adam G . 2022-11-27
MORE AT TripAdvisor
Brilliant food and drink, great vibes! Top quality, 100% recommend to others! Great spot in mumbles :)
224sallyn . 2022-10-08
MORE AT TripAdvisor
Absolutely stunning burger - the chilli was outstanding. Beautiful soft bun, hot fresh chips and the cheese dipping sauce was out of this world!!! 10/10 will be back soon thanks everyone
Alexander I . 2022-10-08
MORE AT TripAdvisor
Had an amazing burger in fat cow, big portions, lots of choice to suit everyone’s taste and style. Skin on fries and sides were cooked perfectly. Their cheese sauce is unbelievable. Very helpful and friendly staff as my partner has a milk allergy. Defiantly worth a visit, best burgers in mumbles.
C9236WSjoshd . 2022-10-08
MORE AT TripAdvisor
Highly recommended a visit here! Join the herd!! Food was delicious, service was friendly and on it. Delicious!!!
tuttifruittiSwansea . 2022-10-08
MORE AT TripAdvisor
We had a lush meal, had the burgers with the pulled pork, and one with chilli, it was so good and the blue cheese with it was delicious, found it hard to decide which burger to choose! nice cold pint, enjoyed and will be re visiting soon!
E3650ZIstephaniew . 2022-10-08
MORE AT TripAdvisor
Vegan option was carrot, Gurkin and onion no hummus. Buns are supermarket standard and burger full of fat. Chips were poor and I actually ordered skin on fries. First and last time
philipeH5734RO . 2022-09-17
MORE AT TripAdvisor
One of the best burgers had and the chips were brilliant to. Staff really nice and helpful what's more very reasonable just remember to bring a bottle@
Tigger2022go . 2022-08-23
MORE AT TripAdvisor
Delicious burgers and good 'free from' options Really tasty! Would eat again. Review has to be 100 characters but I don't know how to say 'There are really good burgers' any other way!
H9347BZtomf . 2022-08-19
MORE AT TripAdvisor
Best burgers and so accommodating with our bizarre requests of vegan patty with bacon. The menu is diverse and tasty, home cooked and with spectacular flavours. Great portion sizes. Staff are super friendly and welcoming.
Dharmafee . 2022-08-19
MORE AT TripAdvisor
Superb burgers, we had one with chili con carne and one with cheese and bacon, also excellent onion rings and skin on fries. Certainly some of the best burgers I have had and even better as the meat is locally sourced. I should also mention...
SueandLoz . 2022-08-16
MORE AT TripAdvisor
If your after a choice of mouth watering burgers, here’s your place! We all ordered different and all were absolutely stunning, the venue is quirky and personalised. Friendly and efficient staff. Well worth a visit in the heart of Mumbles
Becksrogers . 2022-08-04
MORE AT TripAdvisor
I've visited this restaurant a few times now and had a great evening every time. Great food, fab atmosphere and really quick service.
Sharon R . 2022-08-03
MORE AT TripAdvisor
Out with friends and shared a squeaky cow burger (carrot and halloumi) and fat cow burger (beef burger with chilli con carne) and skin-on fries. Everything was delicious. What a fabulous place. New business that deserves every success. I want to go back and try...
68foodie . 2022-07-30
MORE AT TripAdvisor
Had walked past a couple of times during our visit to Mumbles and it was closed but peering inside great art on the walls, a different selection of burgers on the menu and looked worth a try. On Thursday it was open and when we...
fificw . 2022-07-08
MORE AT TripAdvisor
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If i could review less than one star i would. We called to book an event for a student night, letting them know online that we would be paying the price with student discount. It was then told us when we came to pay that we would not be receiving that discount although that’s what we told them we wanted to book when we made our booking online. Throughout the whole meal we took our empty drinks up to the bar to help the staff and they were consistently rude to us. They also didn’t provide enough seats for our party even though we booked for 20 only 16 seats were provided. I will never come here again for a brunch. This service is absolutely outrageous. I highly recommend that you do not book here as the service and staff are absolutely disgusting and severely rude. I did not feel comfortable here once due to the outrageous rudeness from staff members. The blonde womean working at the time started shouting at me over the bar about not allowing us student discount as apparently we went over our time, although i thought it was their job to keep track of the time that we have left of the bottomless drinks. The man with blonde hair was also extremely rude when adding extra seats to our table, consistently blaming us for the lack of seats. I’ve never felt so uncomfortable in a setting. Never book here.
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