Tim Hortons in Swansea

Delivery took a while but not really an issue as the donuts were fresh! They all went down a treat !

Food was very cold and 10 pack of timbits where only 7 in the box

Food took over hour and half longer than time given and when arrived was freezing cold with coffee spilled all over everything. Will never order from there again. Driver shrugged and walked off when queried. AVOID

Great food, loved the TimBits selection box😃😍

The coke zeros were flat and tasted awful. The fries were cold and felt like they had come off last. The bread of the toastie felt soggy and greasy. Really disappointed and definitely not worth what we paid.

Nearly 2 hours late. Sent the wrong donuts. Chips must have been made when the order came in and left to the side for over an hour as they were cold and not nice.

Understaffed they don’t do the orders shot place worst expiriance

The donuts are great. I cannot drive past the building

amazing. only downside is that they stopped selling hotdogs and occasionally messed up an order (added cheese when asked no cheese etc). rip hotdogs, i still dream about you

Outstanding mouth watering scran ! Fantasticccc

Came here for the £1 breakfast when buying a drink. Carmel s'mores latte was the nicest speciality coffee I've had, much better than Starbucks and Costa's offering at this time of year. Breakfast was lovely. Plenty of high chairs available and my little one was super happy to be sat at the table with us.

Rohit I believe his name was, absolute star very polite guy incredibly helpful. Was around 9:30-10pm and asked if he could make 2 certain donuts that were out of stock no hesitation just made them popped out to Tesco when they were being made came back and they were there for me. Top guy.

Really nice place! Lovely breakfasts, drinks and donuts! They should make more of these in the UK!

I ordered the food at about 8am, 3 and half hours late and did not even receive my order! My order got stolen! Never ordering from here again

Piping hot, good food, large portions, cheap. Winner.

food was pretty good but why so little lettuce in the burgers??

We went there this evening for food, it was an amazing night. My daughter and I had the festive burger, it was tasty and the coffee was out of this world To be honest I can't wait to go back

Absolutely outstanding service from the restaurant manager and the team this morning - I walked in with an order for 11 people for our team meeting at work, everything was ready quickly, the order was absolutely spot on and the friendliness and professionality of staff was superb. The food was delicious, and the service was simply fab. We're looking forward to coming back!

Excellent service great staff and food

Lovely seating. I have ddd and arthritis so your high back armchairs are great for me. I'm not sure if I like the touchscreen ordering, especially during busier times. Also, I couldn't see a way to use cash there. Seemed like card only, but I could be wrong. Will definitely return again though!

Very disappointed missing 2 main meals, we get only drinks and desserts, still waiting for any reply from the restaurant !!!

Amazing coffee and doughnuts !!!

Nice food, very tasty, doughnuts are soft and always fresh. Staff in Swansea are friendly esp. Rohit.

Very good services and lovely food

Service was fast, coffee is nice but the taste of the food doesn't warrant the cost

Staff is rude take 15 minutes to give you order already hit up your order😕

Latte was tipped over the food which was mediocre and just warm not hot. The chicken strips were missing. Overall, disappointing.

Food was alright, chips were nice. But the burger was quite dry and not much sauce at all, but still tasty

Food is usually hot ….. today it was on the cool side…….. had to pop it in microwave

The lattice fries are great. Very comfortable to hang out in, except tables are usually not clean enough.

Good coffee, but would have liked to see healthier food options. Very friendly staff and attractive interior

What a place to eat ! And to change my 4 kids and use the facilities! I love TImmies just so fresh and well decorated! Staff so helpful the food really set us all up for the day, food was piping hot ! Never ever seen toilets so clean and guess what was being cleaned as I was there too ! Even my kids said this too !

I’m unable to cook at moment and I hadn’t tried Tim Hortons before…… the food is very good and choice is good delivery is also excellent

Items missing from order. No compensation/replacement offered - very disappointing

Quick service and food was good. Breakfast deal is great.

The food was cold. The milkshake was all melted & runny instead of being thick. This is the second time I have order from them and the second time it was horrible. Will not be ordering from them again.

Love TH. The Strawberry shake is my fave! Always a quick service here

Lazy Sunday morning brunch. Less vegan/ vegetarian options. Donuts were good, but felt very dry. Nice cup of coffee.

The food was cold as it was packed with the drinks but the delivery time good

I don't know what the food is like as I couldn't buy anything as I use good old cash and they don't accept cash!

Apart from a very long wait for one burger and a toastie the food was fresh and hot. The restaurant area very clean and staff were seen to clean up after each table became available. Atmosphere was nice no loud music no shouting nd scream like other fast food chains.

Donuts and timbit are delicious. New Melts is delicious 😋. Launch new drinks Frappe caramel, strawberry, chocolate and Oreo all are without coffee and test is superb. I also recommend to all try once. New breakfast deal with £1. New reusable cold cup available now.

Food took too long to come and was cold and eggs hard and rubbery not very nice donut was dry too

Amazing staff and amazing too good to go!

Good clean facility and good customer service

Friendly staff, good quality food

Well I never thought I would be refused free tomato ketchup in a burger joint (was told its already in your sandwich) So no extra to go with your hash browns. What a sad state of affairs. service extremely slow (it was not busy only one other customer. I will not be returning...

Staff are very welcoming and friendly! Delicious food!!

Very excellent service especially akash. Very good.

Best service and communication to everyone

Really great staff and atmosphere

We only recieved one of the fries. The fries portion sizes are very small. The wrap had very little inside - overall just wasnt worth £38.

Amazing food and harish was amazing service and kind and friendly

always yummy food, and great service!!

Quite slow breakfast service Wish they would clearly state their halal options available on the menu as so confusing ending up ordering vegetarian everytime so suit our dietary need.

Refreshing change to normal fast food and a major step up in quality, cakes are amazing

Calm clean environment. Maybe for the mature fast food junkies

Great food and great staff. Akash was super helpful and friendly

Waited for 1 hour, just ordered a cheese burger. Put on the please collect for 15 minutes with no order. Never ordering again Update 10 minuets later I've gotten my terrible food, paid 20 pounds

Really good food,I recommend it!

Just had one of the nicest chicken burgers I’ve ever eaten. Really tasty, not overcooked. Would recommend.

Friendly staff, cosy, really pleasantly surprised.

Excellent service. Lovely staff and great choice

Great service, lovely atmosphere and lovely fresh food.

Love the Apple fritters! Always a friendly atmosphere!

Staff are friendly and food is always amazing

Always good service. Nice food. Great donuts!

Shame about the quality of the food as the place is nice, spacious and welcoming. I get the staff are students and foreign workers but they should be trained to smile, speak politely and look and even acknowledge you. None of this was there. They call out your number and walk away, leaving food on the counter. I was 1 of only 3 people in the building.

Opened till late, my favourite time is midnight for a ☕️

The staff are friendly and waiting time is short. The food tastes also tastes good.

Lovely toasted cheese sandwich.

• Great food and variety in menu (new seasonal options) • Good value • Comfortable environment (nice seats with comfy chairs)

Took 50 mins for our food to arrive because of a system error and no gesture of goodwill offered. Won’t be coming back again.

Great food however no normal mayonnaise and got rid of the capri suns

Very fast delivery, even though I ordered late at night, the food was hot on arrival and delicious.

Lovely place, staff are really nice. Food was amazing. Would definitely recommend 😄

Enjoyed my meals multiple times, would 100% recommend

Food was lovely but very pricey for what you get,staff need to cheer up so miserable and ignorant

To summarise it: Drinks are amazing, cannot fault the cold ones they were very tasty (cost around £3-£5) Specific donuts are great, some not. Imo always go for the little ones. Really nice them ones (Big donuts range from £2-4) (Small ones depends on box size (£5-£16) Food is awful. Ordered 5 burger between us. They tasted like micromeals. Decent value in all consideration but you'd be better off going to mcdonalds. (Burgers range from £2-£7) This place is definitely more for drinks and donuts and that's completely fine. I'd definitely recommend it if you're a sweet tooth. But not as a dine in or fast food kind of gig. The inner restaurant is quite nice though. Lots of places to sit with some unique chairs.

Great service lovely and friendly staff

Great place very clean good customer service great food

. Iwent there as a courier to pick up an order. As it took a while to get ready, staff came to me and asked if I had google on my phone. I said "yes" and he said "open it". I found it a strange request but I did it anyway. He said " search for Tim Horton Swansea". I did and asked "what was that for". He just said "open reviews". Still trying to understand what was that for, I opened and said "what now?" He came with his hand to tap on its screen, then I pulled my phone and said "what's that for?"Then he said "mark 5 stars and submit it". As I was still depending on him to get my order, I just hid the phone and said I did what he asked me. The guy ask me to show the screen to prove I did that. I said that I closed the page afterwards. He asked me to open it again to prove him I did that. UNBELIEVABLE! Not bothering coming back there again. .

Brilliant service and lovely food

Great service, food is excellent, our son picks this over McDonald’s and Burger King

The experience here was overall very pleasant

Very nice food very helpful. Will come again.

fries were cold, lukewarm burger was uninspiring, not a lot of flavour just squashed into some foil. the mini doughnut bites are a plus point, they were tasty

Great place, food and drinks are prepared so neatly.

Amazing staff and clean restaurant hot and fresh food. Staff are helpful here

I really loved everything here … Their coffee flavour is too good 😋…!

Amazing place nice staff and donuts are awesome

First time at Tim's, ordering screens facing the windows are hard to see because of reflections. Whilst the payment pad might be ideal for wheelchair use, difficult to use for tall adults and older people who find it hard to bend down.

The food is tasty and the ambience is nice. Overall a very nice establishment.

Very nice and kind staff. Nice food, fresh and quick

Arrived fast food still hot delivery driver was polite amazing service

Great food and excellent service

fine dining experience, nice staff and very friendly

The food was amazing and the sauce hit the spot

Amazing food, great customer service and amazing place to eat.

Got a treat of Iced Capp and speedy friendly service and pleasantly surprised how nice the drink is to.