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3.7

Based on 2.117 opinions finded in 4 websites

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Nº 645 in 901 in Swansea

Nº 12 of 24 American in Swansea

CUSTOMERS TALK ABOUT DISHES WITH..vanillachickencheesecoffeemapledonutdonuts

comment_iconOpinions

An average coffee place with plenty of comfy seating, including armchairs. Good coffee, and I think we had wraps. Not in the most endearing of places but the large windows allow a fishbowl view on the world travelling by outside in this enterprise park. Great mid shopping stop.

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Dawn Llewellyn-Price . 2025-04-07

MORE AT Google

40 minutes wait with absolutely clueless staff. I suggest you look at the rota and training. Shockingly bad.

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Mike Moore . 2025-04-05

MORE AT Google

Preeti and Rohip were fantastic when I visited. 10/10 customer service, we even got a free donut! This is my new go-to fast food place. Food was piping hot and the order was correct. Will be ordering from again.

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Mathew Lock . 2025-03-26

MORE AT Google

Good service overall however they missed of a drink that I have been wanting to try for sometime , guess I will never know what it taste like now

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marc . 2025-03-25

MORE AT Just Eat

The fact Tim Hortons promotes itself using it's Canadian heritage but doesn't use maple syrup with its menu and instead uses maple flavoured golden syrup left me feeling a bit like I'd been scammed. Seems like cost cutting gone too far to me. Wouldn't go back.

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D B . 2025-03-22

MORE AT Google

We went when quiet. We wanted some doughnuts for which there was a great range. Feels expensive but if you compare with street market doughnuts, it is just slightly cheaper.

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David Jones . 2025-03-19

MORE AT Google

I was excited to try this place for the first time. The donuts were quite expensive compared to those sold at Asda, but they were sweeter. The burger and chicken were decent, but you can find similar quality for a lower price at McDonald's. On a positive note, the decorations were quite nice, and the staff were very friendly and welcoming. As a new Canadian restaurant in town, we expected better quality and a wider variety of food.

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Hamed Ghanbari . 2025-03-19

MORE AT Google

Nice clean restaurant with friendly staff!

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Alex Dolan . 2025-03-14

MORE AT Google

The guy serving me was so polite and helpful, food was delicious.

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Jack Woosnam . 2025-03-10

MORE AT Google

Good breakfast deals and nice coffee. It is card only but good place for work meetings. Quite great WiFi and plugs.

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Sean Watkins . 2025-03-08

MORE AT Google

Had a problem with spilt coffee which soaked all the food, Courier was very helpful and took photo and returned delivery to Restaurant who replaced the whole meal and redelivered to me. Thanks to the Courier and Restaurant excellent customer service.

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Brian . 2025-03-06

MORE AT Just Eat

Didn't know it's a card payment

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andrew john . 2025-03-05

MORE AT Google

Tryed this place today looks very nice and cosy when you enter the restaurant. Now for the review of the food/drink Triple burger is ok The fries/waffle are nice too Ordered hot chocolate it a bit too watery and weak but whilst waiting for drink to cool went up and tried to order 2 cold drink and the staff member did not understand what I was asking for when I asked for a orange Fanta only to be told they don't have it and when asked what flavours they have she said orange !!!!!! Will not return here as they don't accept cash and I use cash on a daily lucky I had my wallet today as otherwise I would have had to go elsewhere but that will now be the case CASH IS KING!!!!

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Matthew Waring . 2025-03-03

MORE AT Google

very polite gave me a free donut

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Eva Simpson . 2025-02-26

MORE AT Google

Love the French vanilla but need to do something about the rodents running around by the drive thru

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paul stamps . 2025-02-26

MORE AT Google

A very helpful team. The food is great, and the selection is awesome. I get my breakfast here from now on; it’s so much better than other major chains.

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Patrick Carney . 2025-02-20

MORE AT Google

absolutely awful food. made my morning sickness worse. overpriced too, and couldn't understand the workers as they were mumbling.

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biggie cheese . 2025-02-10

MORE AT Google

Abishek was lovely. He made us laugh and gave us everything very promptly. Will be back soon !

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Safwaan Zaman . 2025-02-09

MORE AT Google

Abishayk was very friendly and made the Tim hortons experience amazing!! Will be back very soon!

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Fizlo . 2025-02-09

MORE AT Google

Delivery took a while but not really an issue as the donuts were fresh! They all went down a treat !

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Denyse . 2025-02-07

MORE AT Just Eat

The plain coffee is so good that there is no need for syrups and gimmicks. Couple that with the good value breakfast and Tim Hortons wins my vote over Greggs and McDonalds. Range of donuts as well, but those are a bit expensive.

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Dave B . 2025-02-06

MORE AT Google

Breakfast wrap had no flavor, coke was flat, cheese.melt.is a winner, Plenty of parking, good service

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Kevin O'Leary . 2025-02-04

MORE AT Google

Great experience, with good quality food and clean environment

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J Slkwi . 2025-01-30

MORE AT Google

The best hot chocolate. The staffs very attentive.

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Morgana Noriler . 2025-01-28

MORE AT Google

Food was very cold and 10 pack of timbits where only 7 in the box

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Lauren . 2025-01-26

MORE AT Just Eat

Amazing food, fast and friendly service highly recommend

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Ali Rafique . 2025-01-26

MORE AT Google

It should not take almost half an hour on a tame afternoon to serve a coffee and two premade donuts. Food isn’t good enough for that slow a service of “fast” food

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Kayleigh Morgan . 2025-01-25

MORE AT Google

Great service and Akash, very helpful and swift to give us our food

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Natty Boi Nel . 2025-01-25

MORE AT Google

Rokas and Harish were very polite, amazing service!

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Regan Davey . 2025-01-24

MORE AT Google

Rokas the best brillant service and food. 😍

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Callum Jenkins . 2025-01-24

MORE AT Google

Food took over hour and half longer than time given and when arrived was freezing cold with coffee spilled all over everything. Will never order from there again. Driver shrugged and walked off when queried. AVOID

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Gemma . 2025-01-23

MORE AT Just Eat

Updated Review: I don't think I could change my rating. I tried a new donut, the maple caramel, along with the new banoffee hot chocolate. Both were nice, but honestly, not worth the price. This time, I visited the store in person, and I was disappointed. They don’t accept cash, which was inconvenient, and the young staff member I interacted with seemed uninterested and came across as rude. Lastly, why is everything given out in a takeaway cup? Original Review: It’s difficult to review this place, and my opinion may change after future visits. The donuts are overpriced for what they are and quite dry. The milkshake was enjoyable—addictive even—but it had a somewhat synthetic taste. It was also very icy, which I didn’t expect since I ordered a shake, not one of their iced drinks. Perhaps I was given the wrong order? I plan to return to try other options, but my expectations aren’t very high, especially after reading similar feedback in other reviews.

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Bob JOE . 2025-01-22

MORE AT Google

Great food, loved the TimBits selection box😃😍

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Kieran . 2025-01-19

MORE AT Just Eat

The coke zeros were flat and tasted awful. The fries were cold and felt like they had come off last. The bread of the toastie felt soggy and greasy. Really disappointed and definitely not worth what we paid.

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Daryl . 2025-01-17

MORE AT Just Eat

Very good service and very nice food ,had a great time.

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Saja Alidham . 2025-01-13

MORE AT Google

Polite staff helpful. Clean environment

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Amy Egan . 2025-01-12

MORE AT Google

Nearly 2 hours late. Sent the wrong donuts. Chips must have been made when the order came in and left to the side for over an hour as they were cold and not nice.

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Rosie . 2025-01-11

MORE AT Just Eat

The donuts are great. I cannot drive past the building

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John Wray . 2025-01-10

MORE AT Google

Understaffed they don’t do the orders shot place worst expiriance

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OG PIMP Jonny . 2025-01-10

MORE AT Google

amazing. only downside is that they stopped selling hotdogs and occasionally messed up an order (added cheese when asked no cheese etc). rip hotdogs, i still dream about you

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Chloe . 2025-01-08

MORE AT Google

Outstanding mouth watering scran ! Fantasticccc

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Thomas Bevan . 2025-01-06

MORE AT Google

Came here for the £1 breakfast when buying a drink. Carmel s'mores latte was the nicest speciality coffee I've had, much better than Starbucks and Costa's offering at this time of year. Breakfast was lovely. Plenty of high chairs available and my little one was super happy to be sat at the table with us.

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Kim Dinh . 2024-12-29

MORE AT Google

Rohit I believe his name was, absolute star very polite guy incredibly helpful. Was around 9:30-10pm and asked if he could make 2 certain donuts that were out of stock no hesitation just made them popped out to Tesco when they were being made came back and they were there for me. Top guy.

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Cameron 1234567 . 2024-12-16

MORE AT Google

Really nice place! Lovely breakfasts, drinks and donuts! They should make more of these in the UK!

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Jack Heffley . 2024-12-11

MORE AT Google

I ordered the food at about 8am, 3 and half hours late and did not even receive my order! My order got stolen! Never ordering from here again

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Hannah . 2024-12-10

MORE AT Just Eat

Piping hot, good food, large portions, cheap. Winner.

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T B . 2024-12-01

MORE AT Google

food was pretty good but why so little lettuce in the burgers??

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Rosie . 2024-11-30

MORE AT Just Eat

We went there this evening for food, it was an amazing night. My daughter and I had the festive burger, it was tasty and the coffee was out of this world To be honest I can't wait to go back

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Samantha Jones . 2024-11-28

MORE AT Google

Absolutely outstanding service from the restaurant manager and the team this morning - I walked in with an order for 11 people for our team meeting at work, everything was ready quickly, the order was absolutely spot on and the friendliness and professionality of staff was superb. The food was delicious, and the service was simply fab. We're looking forward to coming back!

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Marie G . 2024-11-27

MORE AT Google

Excellent service great staff and food

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Rees Davies . 2024-11-23

MORE AT Google

Lovely seating. I have ddd and arthritis so your high back armchairs are great for me. I'm not sure if I like the touchscreen ordering, especially during busier times. Also, I couldn't see a way to use cash there. Seemed like card only, but I could be wrong. Will definitely return again though!

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Maria Nessmann . 2024-11-19

MORE AT Google

Very disappointed missing 2 main meals, we get only drinks and desserts, still waiting for any reply from the restaurant !!!

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Natalia . 2024-11-17

MORE AT Just Eat

Nice food, very tasty, doughnuts are soft and always fresh. Staff in Swansea are friendly esp. Rohit.

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ria francis . 2024-11-15

MORE AT Google

Amazing coffee and doughnuts !!!

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Skyla Hayes . 2024-11-15

MORE AT Google

Very good services and lovely food

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Mariam Rabab . 2024-11-15

MORE AT Google

Service was fast, coffee is nice but the taste of the food doesn't warrant the cost

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Alex Butler . 2024-11-15

MORE AT Google

Staff is rude take 15 minutes to give you order already hit up your order😕

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Amir Arsalan . 2024-11-14

MORE AT Google

Latte was tipped over the food which was mediocre and just warm not hot. The chicken strips were missing. Overall, disappointing.

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Catherine . 2024-11-12

MORE AT Just Eat

Food was alright, chips were nice. But the burger was quite dry and not much sauce at all, but still tasty

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Curtis . 2024-11-09

MORE AT Just Eat

Food is usually hot ….. today it was on the cool side…….. had to pop it in microwave

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Doris . 2024-11-08

MORE AT Just Eat

The lattice fries are great. Very comfortable to hang out in, except tables are usually not clean enough.

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Nisha Mallya . 2024-11-07

MORE AT Google

Good coffee, but would have liked to see healthier food options. Very friendly staff and attractive interior

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Ruth Callaway . 2024-11-05

MORE AT Google

What a place to eat ! And to change my 4 kids and use the facilities! I love TImmies just so fresh and well decorated! Staff so helpful the food really set us all up for the day, food was piping hot ! Never ever seen toilets so clean and guess what was being cleaned as I was there too ! Even my kids said this too !

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Rob Oxley . 2024-11-03

MORE AT Google

I’m unable to cook at moment and I hadn’t tried Tim Hortons before…… the food is very good and choice is good delivery is also excellent

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Doris . 2024-10-29

MORE AT Just Eat

Items missing from order. No compensation/replacement offered - very disappointing

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Hannah . 2024-10-26

MORE AT Just Eat

The food was cold. The milkshake was all melted & runny instead of being thick. This is the second time I have order from them and the second time it was horrible. Will not be ordering from them again.

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MARILYN . 2024-10-25

MORE AT Just Eat

Quick service and food was good. Breakfast deal is great.

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Jo Herschell . 2024-10-25

MORE AT Google

Love TH. The Strawberry shake is my fave! Always a quick service here

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Elenid Williams . 2024-10-23

MORE AT Google

Lazy Sunday morning brunch. Less vegan/ vegetarian options. Donuts were good, but felt very dry. Nice cup of coffee.

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Suhaib Abdul . 2024-10-22

MORE AT Google

I don't know what the food is like as I couldn't buy anything as I use good old cash and they don't accept cash!

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danny phantom . 2024-10-21

MORE AT Google

The food was cold as it was packed with the drinks but the delivery time good

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Isabelle . 2024-10-21

MORE AT Just Eat

Apart from a very long wait for one burger and a toastie the food was fresh and hot. The restaurant area very clean and staff were seen to clean up after each table became available. Atmosphere was nice no loud music no shouting nd scream like other fast food chains.

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Susanna Morgan . 2024-10-20

MORE AT Google

Donuts and timbit are delicious. New Melts is delicious 😋. Launch new drinks Frappe caramel, strawberry, chocolate and Oreo all are without coffee and test is superb. I also recommend to all try once. New breakfast deal with £1. New reusable cold cup available now.

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CHIRAG PATEL . 2024-10-20

MORE AT Google

Food took too long to come and was cold and eggs hard and rubbery not very nice donut was dry too

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Bethan . 2024-10-20

MORE AT Just Eat

Amazing staff and amazing too good to go!

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lol . 2024-10-19

MORE AT Google

Friendly staff, good quality food

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Rhys Humphreys . 2024-10-18

MORE AT Google

Good clean facility and good customer service

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Evan Taylor . 2024-10-18

MORE AT Google

Well I never thought I would be refused free tomato ketchup in a burger joint (was told its already in your sandwich) So no extra to go with your hash browns. What a sad state of affairs. service extremely slow (it was not busy only one other customer. I will not be returning...

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Pazazz . 2024-10-15

MORE AT Google

Very excellent service especially akash. Very good.

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Yasinara Ahmed . 2024-10-14

MORE AT Google

Staff are very welcoming and friendly! Delicious food!!

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Kayti Jones . 2024-10-14

MORE AT Google

Really great staff and atmosphere

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Oliver Rayner . 2024-10-13

MORE AT Google

Best service and communication to everyone

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tarun kumar . 2024-10-13

MORE AT Google

We only recieved one of the fries. The fries portion sizes are very small. The wrap had very little inside - overall just wasnt worth £38.

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Rhys . 2024-10-11

MORE AT Just Eat

Amazing food and harish was amazing service and kind and friendly

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Akeed Lareef . 2024-10-09

MORE AT Google

always yummy food, and great service!!

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Zoe Keating . 2024-10-06

MORE AT Google

Quite slow breakfast service Wish they would clearly state their halal options available on the menu as so confusing ending up ordering vegetarian everytime so suit our dietary need.

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S N . 2024-10-06

MORE AT Google

Refreshing change to normal fast food and a major step up in quality, cakes are amazing

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neil morgan . 2024-10-02

MORE AT Google

Calm clean environment. Maybe for the mature fast food junkies

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James&melody Wedderburn . 2024-10-01

MORE AT Google

Great food and great staff. Akash was super helpful and friendly

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Karen Roberts . 2024-10-01

MORE AT Google

Waited for 1 hour, just ordered a cheese burger. Put on the please collect for 15 minutes with no order. Never ordering again Update 10 minuets later I've gotten my terrible food, paid 20 pounds

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Jason Lin . 2024-09-29

MORE AT Google

Great service, lovely atmosphere and lovely fresh food.

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Gemma BadhamEvans . 2024-09-28

MORE AT Google

Really good food,I recommend it!

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willow badham-evans . 2024-09-28

MORE AT Google

Excellent service. Lovely staff and great choice

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Catherine Griffiths . 2024-09-28

MORE AT Google

Friendly staff, cosy, really pleasantly surprised.

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Nicola Silk . 2024-09-28

MORE AT Google

Just had one of the nicest chicken burgers I’ve ever eaten. Really tasty, not overcooked. Would recommend.

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Samantha Chohan . 2024-09-28

MORE AT Google

Staff are friendly and food is always amazing

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Peter Siow . 2024-09-26

MORE AT Google

Always good service. Nice food. Great donuts!

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Ornate Illustrations . 2024-09-26

MORE AT Google

Love the Apple fritters! Always a friendly atmosphere!

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Jess Williams . 2024-09-26

MORE AT Google

Shame about the quality of the food as the place is nice, spacious and welcoming. I get the staff are students and foreign workers but they should be trained to smile, speak politely and look and even acknowledge you. None of this was there. They call out your number and walk away, leaving food on the counter. I was 1 of only 3 people in the building.

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Owain Glyndwr . 2024-09-24

MORE AT Google

The staff are friendly and waiting time is short. The food tastes also tastes good.

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poatato tato . 2024-09-24

MORE AT Google

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