Tim Hortons in Swansea

Amazing food and harish was amazing service and kind and friendly

always yummy food, and great service!!

Quite slow breakfast service Wish they would clearly state their halal options available on the menu as so confusing ending up ordering vegetarian everytime so suit our dietary need.

Came here for the £1 breakfast when buying a drink. Carmel s'mores latte was the nicest speciality coffee I've had, much better than Starbucks and Costa's offering at this time of year. Breakfast was lovely. Plenty of high chairs available and my little one was super happy to be sat at the table with us.

Refreshing change to normal fast food and a major step up in quality, cakes are amazing

Calm clean environment. Maybe for the mature fast food junkies

Great food and great staff. Akash was super helpful and friendly

Waited for 1 hour, just ordered a cheese burger. Put on the please collect for 15 minutes with no order. Never ordering again Update 10 minuets later I've gotten my terrible food, paid 20 pounds

Just had one of the nicest chicken burgers I’ve ever eaten. Really tasty, not overcooked. Would recommend.

Really good food,I recommend it!

Great service, lovely atmosphere and lovely fresh food.

Excellent service. Lovely staff and great choice

Friendly staff, cosy, really pleasantly surprised.

Always good service. Nice food. Great donuts!

Staff are friendly and food is always amazing

Love the Apple fritters! Always a friendly atmosphere!

Shame about the quality of the food as the place is nice, spacious and welcoming. I get the staff are students and foreign workers but they should be trained to smile, speak politely and look and even acknowledge you. None of this was there. They call out your number and walk away, leaving food on the counter. I was 1 of only 3 people in the building.

Opened till late, my favourite time is midnight for a ☕️

The staff are friendly and waiting time is short. The food tastes also tastes good.

Lovely toasted cheese sandwich.

• Great food and variety in menu (new seasonal options) • Good value • Comfortable environment (nice seats with comfy chairs)

Took 50 mins for our food to arrive because of a system error and no gesture of goodwill offered. Won’t be coming back again.

Great food however no normal mayonnaise and got rid of the capri suns

Very fast delivery, even though I ordered late at night, the food was hot on arrival and delicious.

Lovely place, staff are really nice. Food was amazing. Would definitely recommend 😄

Enjoyed my meals multiple times, would 100% recommend

To summarise it: Drinks are amazing, cannot fault the cold ones they were very tasty (cost around £3-£5) Specific donuts are great, some not. Imo always go for the little ones. Really nice them ones (Big donuts range from £2-4) (Small ones depends on box size (£5-£16) Food is awful. Ordered 5 burger between us. They tasted like micromeals. Decent value in all consideration but you'd be better off going to mcdonalds. (Burgers range from £2-£7) This place is definitely more for drinks and donuts and that's completely fine. I'd definitely recommend it if you're a sweet tooth. But not as a dine in or fast food kind of gig. The inner restaurant is quite nice though. Lots of places to sit with some unique chairs.

Food was lovely but very pricey for what you get,staff need to cheer up so miserable and ignorant

Great place very clean good customer service great food

Great service lovely and friendly staff

Brilliant service and lovely food

. Iwent there as a courier to pick up an order. As it took a while to get ready, staff came to me and asked if I had google on my phone. I said "yes" and he said "open it". I found it a strange request but I did it anyway. He said " search for Tim Horton Swansea". I did and asked "what was that for". He just said "open reviews". Still trying to understand what was that for, I opened and said "what now?" He came with his hand to tap on its screen, then I pulled my phone and said "what's that for?"Then he said "mark 5 stars and submit it". As I was still depending on him to get my order, I just hid the phone and said I did what he asked me. The guy ask me to show the screen to prove I did that. I said that I closed the page afterwards. He asked me to open it again to prove him I did that. UNBELIEVABLE! Not bothering coming back there again. .

Great service, food is excellent, our son picks this over McDonald’s and Burger King

The experience here was overall very pleasant

Very nice food very helpful. Will come again.

fries were cold, lukewarm burger was uninspiring, not a lot of flavour just squashed into some foil. the mini doughnut bites are a plus point, they were tasty

Great place, food and drinks are prepared so neatly.

Amazing place nice staff and donuts are awesome

I really loved everything here … Their coffee flavour is too good 😋…!

First time at Tim's, ordering screens facing the windows are hard to see because of reflections. Whilst the payment pad might be ideal for wheelchair use, difficult to use for tall adults and older people who find it hard to bend down.

Amazing staff and clean restaurant hot and fresh food. Staff are helpful here

Very nice and kind staff. Nice food, fresh and quick

The food is tasty and the ambience is nice. Overall a very nice establishment.

Great food and excellent service

Arrived fast food still hot delivery driver was polite amazing service

Great service and a lovely food! Deffo will be coming back

Got a treat of Iced Capp and speedy friendly service and pleasantly surprised how nice the drink is to.

Amazing food, great customer service and amazing place to eat.

The food was amazing and the sauce hit the spot

fine dining experience, nice staff and very friendly

Quiet place, opens until late Great coffees!!!

Great service, and very tasty products

Great food and customer service, excellent value for money!

Thank you saille, for serving we love everything

Lovely clean restaurant, great service, great food! Highly recommend!

Nice and fast service. However food is meh

Staff fantastic and always pleasant. Great place.

Great vegetarian options, always freshly cooked and quick service

Always very clean, attentive and considerate staff. Love coming here.

Rohit was extremely helpful and friendly x

A very clean atmosphere with delicious meals and drinks!

Lovely place to relax, amazing food

Friendly people with good service

Had the honey cruller donut and that was great but don’t bother with the nacho chilli fries. They looked nothing like the picture where they were smothered in nacho cheese… I couldn’t really find any nacho cheese on them tbh 😅 for some reason they had sweet chilli sauce, tortillas and mozzarella on them which was NOT on the picture so just kinda weird tasting cos it wasn’t really what I ordered?

Lived in Canada for a lot of years so I'm very happy finding a little piece of home in Wales. Me and my partner often go here for their coffee and breakfast menu

Went to the drive through and had an Indian guy serve us at around 11:15, very quiet mumbling and extremely rude. Got mad at us when we couldn't hear him and gave us attitude just because we asked for mayo. Will not be coming back cause clearly the staff need more training in basic human interactions.

Been here a few times and the service always a little on the slow side, seem to only have 1 or 2 staff working. Otherwise food is always on point and the doughnuts hit the spot 👌🏻

Staff really friendly and donuts are amazing. I go here everyday just for the french vanilla and for the £1 breakfast deal. Also this man is a tim hortons legend

Clean environment, friendly staff.

There was no tray with nachos only 2 sauces when I asked for 3 and you opened my nachos when they always come in a bag !

Cheese toastie recommended by a friend and it’s really good. Plenty of space in the diner, so nice and relaxing.

Service was very fast and we got the hot food. Harish was fantastic , he helped us in ordering.

I love tim hortons and lovely staff ❤️

10/10 breakfast lunch and dinner love it

I LOVE THIS TIM HORTONS! DOUGHNUTS ARE SO SCRUMPTIOUS

Rohit, rohit, rohit What a team member very polite very great customer service

Nice place to visit, fair price

A very friendly place and staff. The sitting area is big enough. The parking area is also bigger. The service is very good and up to the mark.

Great selection of products. Delicious foods

food is really good still warm, however item undelivered and no option for it to be redelivered and no option to speak to anyone to get hold of the delivery driver as may of been in the car just not handed over.

Donuts and timbit are delicious. Launch new drinks Frappe caramel, strawberry, chocolate and Oreo all are without coffee and test is superb. I also recommend to all try once. New breakfast deal with £1. New reusable cold cup available now.

Great service. Prompt service. Really warm and welcoming. Amazing experience

took 2 hours since i ordered to arrive restaurant then rang me and said someone picked up the order an hour ago but they did then make another one for me and was delivered quickly after that

Did not recieve my order I recieved 2 children’s meals not very happy as cost me money and didn’t get the items I ordered delivery took longer than usual not very pleased at sll

Amazing doughnuts on offer and great service from team members on site. Will be visiting again soon

More relaxed tha its American rival.. Enjoyed the doughnuts

Disgusting filthy toilets, not one table not covered in crumbs or other rubbish, filthy floor. Staff member serving perfunctory with no manners or even a smile. Coffee and timbits ok but almost no donuts there (3pm on a Saturday when it’s open until midnight). Won’t be bothering again.

I think some of these reviews are questionable as the only good thing in Tim Hortons would be they’re Ice cap mocha. And I say this with a heavy heart, as I really wanted to like the food. I haven’t had a good experience with the staff as they’re clueless and some are rude. However the ice cap mocha is amazing- hence the two stars.

food was cold and had a better burger off a van and a lot cheaper

Food was dry and horrible fries were chewy and chicken was dry beyond dry

Ridiculously cash is not accepted.

Visited Tim Hortons for the first time, we were pleasantly surprised with the menu choice and the food was lovely. The restaurant was lovely & clean. Food service was a little slow however the food quality was excellent

Amazing place, they gave me 1 extra timbit

Most of the staff here are very good and friendly. Food is good and the coffee is also very nice. Some offers are on different days which is always good.

Excellent food and service in Tim Hortons as always. Good cleanliness and atmosphere.

Food was great and service was fairly quick, however they didn’t give me one of the burgers I ordered and were very reluctant to give us the burger - despite showing the receipt and them seeing the food tray.

Rohits customer service has been superb and we enjoyed our visit to Tim Horton swansea .

had a ice shake which tasted of ice only.sounds stupid but rubbish.1st time there.wont bother going again.shame.

Great pit stop and winner for those needing a quick workspace. Open from 5am and always with parking. The breakfast deals are the best everything else is a little pricey and not the nicest.

Wouldn't bother ordered from deliveroo took hour half food cold complained spent 17 on food was cold and just horrible complained refund 2.05 shocking