Slug and Lettuce in Swansea

If i could review less than one star i would. We called to book an event for a student night, letting them know online that we would be paying the price with student discount. It was then told us when we came to pay that we would not be receiving that discount although that’s what we told them we wanted to book when we made our booking online. Throughout the whole meal we took our empty drinks up to the bar to help the staff and they were consistently rude to us. They also didn’t provide enough seats for our party even though we booked for 20 only 16 seats were provided. I will never come here again for a brunch. This service is absolutely outrageous. I highly recommend that you do not book here as the service and staff are absolutely disgusting and severely rude. I did not feel comfortable here once due to the outrageous rudeness from staff members. The blonde womean working at the time started shouting at me over the bar about not allowing us student discount as apparently we went over our time, although i thought it was their job to keep track of the time that we have left of the bottomless drinks. The man with blonde hair was also extremely rude when adding extra seats to our table, consistently blaming us for the lack of seats. I’ve never felt so uncomfortable in a setting. Never book here.

First time we visited and amazing food and staff was friendly and good service different be back

We had a student bottomless brunch and the service was amazing! We have had a bottomless brunch there before and will continue to go as we had another great experience, and our waiter was amazing. Affordable prices for students, very fast service, good food and great service made a perfect experience for us! 100% would recommend.

Came here for bottomless brunch, how awful waiting a long time for drinks, we had a non alcoholic in the party and every time we have an alcoholic drink they didn’t bother to bring her mocktail. Food was awful for the price and again bringing people’s out at different times! When the bill came it was all wrong. States online £35.95 on Saturdays I got told from a car staff that it’s £37.95 after 5pm. Nothing states this online at all. I won’t be returning again for bottomless brunch here.

It was my first time out to S&L - just want to say thank you to Ben who looked after us when we arrived. 10/10 service the food here is amazing! We will be back!

Amazing services, really good food, great atmosphere

Amazing atmosphere, Jack is an amazing server, really made our night 🫶🏼

Jack, outstanding service!! Amazing let me tell you, met every need even our photography needs!! Brought us a drink after every last sip!! Defo needs a pay rise!!

Jack was an amazing server, coming over whenever he saw our drinks nearly empty and bringing out next ones. The service was amazing.

Slow service. 4 of us eating, two meals came out then the other two came out 20 minutes later, so couldn’t eat together

Steve was amazing with the bottomless brunch, polite and very quick service. Best bottomless we have had!

We were served by Ben who was really polite and attentive. Great guy thank you Ben x

As a London girl for my time visiting wales, would recommend! This was the best night of my life, never have I had better service and delicious cocktails. The food was also brilliant. Thanks you to Jack B who was our server and super diligent. I’ll be back!

Well couldn't ask for a better service!! Jack is the man! Great service, good atmosphere! And he put up with me and all the girl!! Deserve a medal 🤣 ❤️

Me and the girls had a fab time at Slug and Lettuce. Jack our server made our night and was so friendly and helpful. We would definitely come back as the service was 10 out of 10. Thank you Jack

Went in for a late lunch. Ordering was easy through the app, and food arrived quite fast. The thing that brings the rating down is that we ordered a pot of tea with our order, and it did not arrive even after we had finished our meal. We also ordered a latte while eating, and that did not show up either and had to walk up to the bar to get the drinks eventually. Food itself was decent, nothing groundbreaking but well cooked.

Should be somewhere where you can just sit and have a drink without having to book a table. Half way through my 9 pound glass of a large Pinot was asked to move as the table was reserved, though it didn't have a reservation time on it. So went to another very popular pub, and enjoyed a large Pinot for 3 70. So be a while before i venture the S and L again.

Did a student bottomless brunch here for my friends bday and it was amazing! fast service so the drinks kept coming, and great food! Definitely recommend :)

Great student bottomless brunch!! 10/10

Did a student bottomless for our friends bday and it was amazing.Servie was quick and personalised and our server engaged with us massively.Deffo recommend

Lovely friendly staff, very attentive, greeted on arrival. Would recommend to friends as a place to visit if out in Swansea 😊 lovely experience ❤️ xxx

Food was awful tiny portions cold food burgers were dry and tasteless drinks were all watered down £36 for rubbish friend was gluten free no options avail. Freezing cold in there.

Lolita is the best. Amazing girl

Did not eat, cocktails were amazing

Ellie and Logan gave fabulous service, had a great night!!!

Great service from Dalton, Ellie and Logan. Amazing experience

Totally enjoyed my time here. The burger and chips was really good. The staff were really friendly, Esp Jack and the manager, Dalton. I look forward to having bottomless brunch there again with my friends.

Not a great experience! Went for Country themed bottomless brunch, nothing country about it barely any country music . They forgot the Free shots you get on arrival. Food was horrendous pasta was hard and swimming in water. And had about 5 drinks in the matter of 2 hours and all of this came to £40! Way too overpriced for what your getting.Much better places around the area for Bottomless.

Tayla was absolutely brilliant for our bottomless brunch, consistantly ensuring we had our next drinks ordered. She had a smile on her face the entire time and really knows the job well. Lovely girl amazing service we will be back.

Staff were excellent, friendly and accomodating. Food prices above average for what it is. Food is freezer to the frier nothing more. For a pint of Brixton trliance pale ale is extortianate at £7.05. draft beer selection is limited and pricey. We are talking Swansea not Central London. Would not visit again better off in Wind St.

Our server jack was brilliant, music is not of my personal taste but still fun and the cocktails are great recommend the sangria for those who decide to upgrade

Jack served my friend and I for bottomless brunch and was absolutely amazing! Drinks 10/10 only wish was that brunch was longer!

Ben was brilliant for the duration. Very wuick sevrice.

Very nice good food.good menu choices

Great bottomless brunch. Big thanks to Jack who kept the drinks coming.

Bottomless brunch - such good service.. drinks were consistent and great food

Best place for bottomless brunch

The drinks were flowing and jack was constantly checking it we needed anymore drinks, which was great! The Mac and cheese could have been a bigger portion but other than this we had a great evening and would definitely recommend a bottomless brunch to anyone.

Loved the food and cocktails, beautiful views of the castle and fountain too

Dominika was lovely and was brilliant coming back and forth with drinks. Excellent service.

Really nice slug and lettuce. Friendly staff and as always pretty good cocktails. Really nice atmosphere. definitely recommended on a night out

Super steve! Thank you for your excellent service, thoroughly enjoyed our bottomless brunch x

Great experience, our server Jack was excellent 👍🏻 thankyou x

Had such a great time , Jack had amazing service would recommend coming here x

Lovely place, been here a good few times now and had the bottomless brunch two times. Can't recommend it enough.

Came for bottomless brunch, service was so quick and very accommodating!! Definitely would recommend and will be coming again!! Our server Jack was so lovely and kept us topped up whenever we needed!!

We came here for the Pina Colardas and they didn't disappoint at all. They were better than the first pub we went too. The unique glasses give a little fun to ordering cocktails. We have had food here in the past which was lovely, just not tonight so I'm posting about the service and atmosphere. It was all good.

Jack is the best, he served drinks so quick

Amazing value for money and awesome service

loved the bottomless brunch. food was good and waitress service was fast. great atmosphere and music

Steve was absolutely amazing and made the whole experience unforgettable. Great local suggestions and really made our night out. This man deserves a pay rise!

Ben our server was fab, brought drinks without having to ask (bottomless brunch) Food and drinks were lovely

Just done bottomless brunch here, food was brilliant and the server - Jack was fab. Drinks and food were very quick to arrive. Fab service!

Jack was lovely! Best service ever

Amazing service, lush food and great staff especially jack

Excellent service of Jordan. Very welcoming

Gone for bottomless brunch and jack has been so quick at his service, highly recommend

We came here early on a Saturday evening at about 5:30 p.m. after I pre-booked a meal here. We were seated in the middle of two hen parties of all places, on a tall wobbly table underneath a huge speaker! The music was so loud you couldn't converse with the person next to you. We expected to wait for our meals as it was quite busy there. When we did get our meals they had given us the wrong dish, but I must say that this was quickly rectified with little fuss. The loud music and the seating was the worst part of our visit I would not visit here again

Had a bit of a mixup with a booking - thought we had booked a bottomless brunch but turned out it was just a table. Both staff members we spoke to were rude and unhelpful, did nothing to try and help us out despite it being nearly empty inside, so we walked out. Went to Las iguanas across the street and they helped us out right away - would definitely avoid this particular S&L.

If I could give 0 stars, I would! I booked a table for 7 people to celebrate my graduation. We ordered a few cokes and some cocktails before food. The male member of staff asked to see my ID and my friend's ID. My friend showed her ID and I went to the bar and pointed out the fact that I was in official Swansea University graduation robes (you need to be over 18 to attend University). I didn't have my physical ID as I wasn't carrying a bag or anything. The man had a disgusting attitude and said he needed to see official ID. I managed to find a photograph of my passport on my phone - I'm 28 years old. He wouldn't even look at the DOB. He was merely being petty at that point. I asked to see a manager but he said he was a manager which I didn't believe for a second. He didn't look at me and was very short and rude with myself and my party. I decided I wouldn't be dining there due to his attitude and we went to Ask Italian instead. I told them what had happened and they thought it was ridiculous as I was clearly over 18 due to wearing my robes. Avoid Slug and Lettuce Swansea! Think we spent a grand total of 15 minutes there. Staff couldn't care less about the way they speak to people. Reply to Slug & Lettuce Response: if that man really was the manager, I certainly do not want to contact him. I complained privately via Reputation initially and all I got was 'thanks for your feedback'. Now I've put it publicly, you're 'disappointed in the service I received'. You have my contact information - you can reach out to me if you genuinely want to resolve things.

Service was extremely quick and our waiter was amazing

What a wonderful day out! Had a fab time - service was quick, brilliant and overall made our experience. Drinks and food were delivered quickly and staff were so kind, doing everything to make our time worthwhile. Would absolutely recommend and will be coming back!! Value for money was incredible :)

Ben was an amazing server. So super helpful and very attentive, couldn’t have asked for a better experience. Thank you Ben

Really quick drinks for a bottomless brunch, with an amazing staff 🫶🏻🫶🏻 catered to my nut allergy really well. Would recommend!!

I highly encourage making reservations in advance to ensure a delightful experience and avoid lengthy waits for a table, especially on Saturdays. Sundays offer a tranquil and leisurely atmosphere, perfect for unwinding and engaging in unhurried conversations. While the staff provided exceptional service, there might be an opportunity to improve the communication regarding promotional offers at the tables. I suggest visiting to savour the delightful cocktails, particularly on a less busy day. Additionally, they offer engaging cocktail master classes for those eager to refine their skills.

Lovely bottomless brunch. Ben was friendly and service was quick. Thankyou for a lovely afternoon.

Jack was amazing at bottomless brunch he really took care of me and my friends and made sure the drinks kept coming, perfect experience will defo come again, thank you jack for making my friends birthday a good one! X

Jack was absolutely amazing, he made us feel so welcome and really took into consideration that it was my birthday. thank you !!!

jack was absolutely lovely and so welcoming such a grate person highly recommend

Great food, great drinks, great service

Went for bottomless brunch the 6/7/24 ...and was awful food came back cold we got there at 6.45 our first drink wasn't till gone 7pm we was waiting at least 20-25 mins for drinks .. this was ment to be bottomless then our food came and it was freezing had to send that back too and it came back nit fresh just warned up in the microwave absolutely disgusted with this in the end with 20 mins left of the bottomless the manager keeping being us drinks after I complained

Went for a bottomless brunch and it was great! Very lovely service :)

STEVE and all other staff who served us amazing! Had a bottomless brunch and didn’t have any time where we didn’t have a drink! Absolutely recommend xx

Dominika was lovely and served us well. The food average and the drink really nice even though non alcoholic. Really nice atmosphere and lovely staff that have served.

Great vibe 👌 really nice pasta and chicken dish. Was really happy with the service. Would go back again 👍

Such a nice afternoon with the girls! Lush service and food and drinks.

Fab bottomless brunch, staff very attentive and kept the drinks coming! Can highly recommend, will definitely be coming back!

Bottomless brunch was fabulous! Really great afternoon.

Kylie amazing hostess. Great bottomless brunch. Loved the swift theme

Amazing bottomless brunch- TAYLOR SWIFT!!!!!!! Amazing atmosphere and Kylie was amazing, not leaving anyone without a drink! Would 100% recommend!

I suffer really badly with social anxiety before coming in today I felt like I was going to have a panic attack but was quickly changed when I was welcomed by my server was cloe she was absolutely lovely she made my day and always had a smile on her face amazing hospitality

dalton is my king, food was pretty good and came quick

had a lovely brunch with friends, really enjoyed our time. Dalton was a great host!

Always a good time! Great for end of uni year get together - thank you Dalton! Always loveeee a bottomless brunch!

Sociable place ,can get cocktails 2 4 1 price.

Lauren was excellent, very fast and friendly service

Service by Lauren was brilliant

Very warm atmosphere and decor. Friendly staff and ideal location.

Good value, tasty food and a nice view. Oh and a bloody great big disco glitter ball...

Fab staff and dolton was stunning

Really good experience in here!!

It was very friendly and good service will go again next time we are in Swansea

Lovely service and fast as well.

Great service. Great drinks. Great laugh.

Bottomless brunch was great value! Glasses never empty and food was nice!

Brilliant food, drinks and service for bottomless brunch! Lots of variety and very helpful staff!!

Diolch Ben you were amazing. Plenty of drinks xx

Another fab bottomless brunch with the lovely Ben as our server! Drinks were flowing & food was delicious. This is our 3rd time & we will be back! Thanks!

Really good service, was really helpful with all our questions and made sure we had plenty of drinks...

Served by Ben and Jack for bottomless brunch, quick, polite and helpful, kept the drinks flowing, couldn’t recommend enough!