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The best restaurants serving American food in Yorkshire and The Humber
457 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
2190 Opinions in 2 websites
Absolutely shocking customer service by Jess and her colleague. I had a free voucher for a steak, and was told they'd ran out and refused to offer any other meal as a substitute, or a free drinks, pudding or discount. A serious can't do attitude. I've never encountered such unwillingness to meet a customer half way.
1073 Opinions in 1 websites
It’s been a long time since last been to TGI Fridays. We had the best service from Lena in Sheffield Meadowhall branch on Sunday 3rd for an early lunch as helped with menu and was really attentive and personable. An amazing asset to TGIs. Food was really good but service made the experience. Will be coming back
1060 Opinions in 1 websites
Visitó TGIF para una bebida, tenían 2 por 1 opción / oferta que funciona todo el día. . Compra un cóctel y consigue 2 (igual) , fuimos por un té helado de isla larga, estaba bueno pero no tan fuerte, por alguna razón en Reino Unido el porcentaje de alcohol es menor en cócteles en comparación con Bombay. Bonito lugar grande, pero no mucha gente incluso en un sábado por la noche. Se estaban preparando para Halloween, espero que el evento ilumine el lugar. .
629 Opinions in 1 websites
I visited your establishment today and was greeted by rude staff. I made a mistake with my order (my fault) and when I asked about it, I rudely got told it’s what I ordered. After the waitress had gone, I could see and hear her from near the till slagging me off and making insulting remarks about me. I have near been so insulted, humiliated or made to feel so little in a restaurant before. I mean, I couldn’t wait to get out. Under no circumstances would I ever return. For the insults and rude service, I was made to pay a service charge that they wouldn’t remove after I asked. It was the lady in the pink jumper that made the insulting remarks. Looked like a manager. As for the food, felt under cooked and I didn’t dare ask the waitress for it to be changed as I didn’t want to be humiliated again.
423 Opinions in 1 websites
Telephoned to book a table for 4 on the return of my step Fathers 3 month work trip as a surprise, I had to wait to see if a table was available for 5 mins, booked in later than ideal 8.00pm (2 weeks notice given) only to be told on the day of arrival they had double booked and we couldn’t go ........ and later find out my friend had been on the same night and only 2 people dining!!!!!! Never again. . .
385 Opinions in 1 websites
AWFUL SERVICE! RUINED GRADUATION NIGHT. Went in on a Saturday night (27th July) to celebrate my sisters graduation, 7 of us. Went straight upstairs where the shisa terrace is and was told that it was all full and there was a waiting list. I asked how many people on the waiting list and was told 2 before we could be sat. The guy that spoke to us, Jamie, told us he could arrange a table inside in the meantime so we could sit and get drinks while waiting for our turn outside. So we agreed and ordered a round of drinks while waiting. 30 mins went by and when i looked round, realised multiple new groups of people have been sat at the terrace. When i confronted Jamie about it, he just apologised saying it completely slipped out of his mind. Then i spoke to the so called "supervisor" Mads and she just apologised saying "Jamie already apologised so what do you want me to do?". There was no offer for an alternative solution or other suggestion considering a group of 7 people bought drinks and waited over 30 mins to then be told "humans make mistakes". Of course we do, but, as a paying customer, I am also expecting you to fix your mistakes instead of shrugging your shoulders. Rude and clearly unable to run the place.
264 Opinions in 1 websites
Have been to this place couple of times with family. Very happy with everything. The food was delicious, staff were friendly, the chef came to ask how was the food and on top of all was happy to see manager a hands on person. He wasn't just sitting there but worked as part of a team. 10/10 both times.
263 Opinions in 1 websites
We regularly have a Sunday lunch at The Woods. It's so good with plenty of beef, a huge Yorkshire pudding, roast potatoes and plenty of vegetables on the side. They also do a mean cauliflower cheese and the horseradish has a nice bite to it. Well worth the money and it so saves on the washing up.