TGI Friday's - Sheffield in Sheffield

It’s been a long time since last been to TGI Fridays. We had the best service from Lena in Sheffield Meadowhall branch on Sunday 3rd for an early lunch as helped with menu and was really attentive and personable. An amazing asset to TGIs. Food was really good but service made the experience. Will be coming back

Came out for a last minute meal with my wife and decided to try this TGI’s. Service was great from start to finish, was greeted at the door within seconds and showed the way to our table. Staff were really attentive and always smiling. I ordered the ribs which tasted amazing and my wife had the chicken strips. Definitely be back our server Isobel was amazing and really helpful.

great food great service. especially lee, he was very accommodating and exceeded expectations, made sure our drinks were always topped up and food was perfect

The food was lovely and came in a good amount of time, the service was amazing especially from our lovely server Lee who made our night! He was polite, funny and overall a pleasure.

Good service. Nice and polite and helpful staff. Always there when needed. Meals lovely tasted great menu change is slightly annoying and the sides of garlic and cheese bread used to get 4 slices now 3 slices.

Fantastic meal as usual but what really took things to another level was the service from Stella. She was simply the nicest waitress I’ve ever encountered and couldn’t do enough for our party of 10. She read the mood of the group and really made us all feel special.

It was a brilliant night the server Lee is very good at his job. He is good with the kids too. Bought them Xmas stuff to do and balloons too. 🤗😀

What a rip off a full classic rib meal that used to fill you up has been replaced with a small rack at a higher price. I’m guessing the company profits Havnt shrunk like the ribs. Will never return

The most overpriced, tasteless meal I’ve ever had. Service was a joke. Do yourself a favour and don’t visit the overpriced American garbage restaurant.

This restaurant was good for a celebratory family get together. The highlights were: a table and good amount of space to meet our family’s dining needs; good quality, tasty food; good menu range; very good service from Maisie H. At the point of booking, we asked for the music not to be too loud to accommodate a hearing preference for one of our party and this was met. There was a very good range of offers available via the TGI app that made a substantial difference to our final payment. Service is inconsistent. Maisie H was attentive, efficient and highly effective. A better staff to customer ratio is highly likely to have resulted in quicker service and our meals, mains and desserts alike, being ready for all of our party at the same time.

Perhaps one of the worst experiences I have ever had in a chain restaurant or indeed any restaurant. It’s looking tired, toilets weren’t clean and an hour wait for food that had been under spotlights a long time. Used to think TGI Fridays was good but this experience was shocking. It was busy due to Xmas shoppers and Disney on Ice near by but was totally under prepared and understaffed, I don’t know why they bothered opening.

We used to go to this TGI Fridays a lot, food was always good and service always brilliant, we decided to go after Disney on Ice on Saturday evening and unfortunately it was terrible. I appreciate they were busy because of the event but since they were doing bookings only because of it, it was clear they had hugely overbooked for what the staff could cope with. We were seated, then no one came near for 20 minutes. We eventually ordered food and drinks at the same time, our starter arrived, overcooked and not very warm. Still no drinks until 5 minutes after we had finished our starter. Then after a long wait our child’s food and side order arrived. Child’s bacon cheese burger, fries and beans, came with no bacon or beans. Our food then didn’t come, we ate the side order rather than it go cold. The waitress was very apologetic and did kindly get us a free drink. Eventually the adults food arrived when our child was already finished, yet they brought out another child’s meal and we had to explain we had already had it. Food was okay at best. We eventually decided to order dessert and a hot drink, we were told no coffee available so ordered a tea- it never came. The desserts took so long that we had given up and walked to the front desk to ask for the bill before they came. Strawberries with child’s ice cream I didn’t dare let them eat, they were very past their best. Numerous empty tables piled up with plates. Overall very disappointing, staff trying their best but clearly not coping.

Was served by the lovely zackia who was absolutely amazing making sure we had everything we need and was topped up with our drinks, she was so lovely interacting with my little boy and even made him a balloon dog he loved her. The food was amazing and we will definitely be back big thank you to zackia xxxx

Highly rated and great service but the only downside is that my daughter suffers from a pea allergy and all the bread available apart the gluten free bread had pea protein in them. Think she is just going to have to have the product bread less as she didn’t like the gluten free bread in future. A lot of places are using pea protein which is a nightmare for those allergic to it as it’s also not a recognised allergy

Booked to eat before the Peter Kay show, everyone knows it is going to be busy, we booked a table for 5.30, 2.5hrs before the show start time. Food was ok, but the service so slow, that we didn't get our main course until after 7pm. We had to eat a bit and get the rest boxed up as we wouldn't have time to eat it, and get to the Arena. Spent a fortune to basically rush some food down. Lots of tables constantly having to ask where their food was, quite stressful and not the enjoyable experience you want on a night out.

Lee was the best and funniest server I’ve ever had! Made the experience so enjoyable! Food was 10/10

I've been to TGIS on many occasions, and I can say on this occasion..... I was impressed! Our waiter was attentive, knowledgeable and down right fantastic. We had an amazing night with him as he was very funny, and our food was great aswell. His name was Ishy. A great asset to your company, and I would say management material, Give the man a pay rise. 😉👍 Thank you for a fantastic night, we really enjoyed it 😊 See you again soon TGI

An incredible experience tonight big thanks to Lee who made our night super entertaining and went above and beyond for us! A true legend and a credit to TGIs ♥️ food was incredible and overall experience was amazing!!

I don’t like leaving bad reviews but for the amount I paid to the experience we had, sorry but here goes. Lovely friendly welcome … No drinks order so went to bar, only had one person in front of me but still took 15 minutes to get some drinks. Not sure why but some drinks get prep’d in back?? Had to ask to order food, some of the ribs choices were not available. Took 1h 15m to get food, the only person with some urgency was the young lad running the food , who was trying his best. Others stood around chatting! Food - dry and over cooked and only just warm. Couldn’t be bother to find someone to tell them and no one bothered to ask. The bill was a joke, how you can charge that much for the food and service like we got is not good. Overall - not a great experience… sorry TGI’s but this was disappointing

Very disappointing, not the cleanest there was food on the floor, very poor service we were waiting 1.5 hours for our food without any apologies given. We felt forgotten about. The food was barely warm and was overcooked leaving it very dry which for the...

We booked a table for 9 several weeks in advance on a Saturday evening (7pm). Arrived 10 minutes before and was seated after a 10 minute wait, no problem. Then we sat at the table for almost an hour before anyone even came and asked...

Absolute joke of a place came for a meal as a family of 4, booked a table for 7:30pm n was seated in a dark area n then after sitting down the waitor said he’d move us to the table where a family was just leaving which we agreed for lighting etc, we waited 35 minutes for the table to be cleared when seated the table had sauce allover it so had to wait a further 10 minutes for it to be wiped after having to ask, we ordered drinks and was waiting 20 minutes for our drinks, we then ordered our food by this point it was 8:25pm at 10:00pm I asked where our food was baring in mind we booked the table at 7:30? The waiters response was “how am I supposed to know” to which I replied “can you ask someone who does” She stormed off n threw a cloth on the side!!! Our daughter was hungry so asked if the kids meal Could come out AT LEAST another waitress brought the food.. COLD… then 4 minutes later another child’s portion came out? Where’s the communication???? So my partner was told “eat that we don’t know how long your foods going to be” (REALLY?) Also our food came around 15 minutes later all burnt and cold?!? HOW?! We sent the food back and was offered more food but it would be another 30 minutes like we came for evening meal anyway we said we’d wait we was starving… anyway the food arrived, dry, hard chicken strips and sesame seed chicken was rank everything was lukewarm like it had been put in a mircowave n just left… the staff just kept telling us they didn’t know n saying the kitchen was a shambles, the restaurant was MUCKY food allover floor under nearly every table. When we came to pay our bill we asked a waitress for our bill and 15 minutes later she started cleaning up a table to which my partner asked “where’s the bill I have my kids and their tired” to her reply “how do I know” so he said “can you go n ask please I’m getting annoyed” she then stormed off n stood at the kitchen entrance chatting to another member of staff laughing n dancing!!! We asked another guy to get the manager who came and bring us the bill and apologised.. The manger told us “Do not return” and also said “ that out of the 9 tables in our area only 1 table had paid in full it was the same last night I feel like walking out it’s just getting worse!” Says a lot about this restaurant!! she also said “it’ll be closed soon with how it’s going we only have trainee staff and it isn’t working and we hardly have any drinks n that’s only how we’ve been getting money at the minute as no one is paying for the food we’re serving!” also since been back 2 hours me and my partner have both been sick and he is stuck on the toilet too… AVOID AT ALL COSTS.

What an absolute shambles. Worst meal the wife and I have ever been on and we've had a few iffy ones. Not our usual type of place but thought we'd try it as staying locally. Booked for 8pm, but they messed up our seating on arrival, finally sorted that out then waited a while for the table to be cleaned and the drinks and meal order to be taken. Starters finally came out and were cold so they changed them but were not much better. Then waited for over an hour for the mains, bearing in mind the restaurant was now only half full. Mains finally arrived with several items missing in the festive combos. Food was over cooked and very dry, basically burnt. That's the worst food I've ever had to eat in a very long time. By now it was nearly 10pm. We complained about missing food and the waitress managed to get some of the missing items for us but the damage was already done. The problem is there is no proper leadership in charge quiding the young staff on how to provide a good service. To be fair to our waitress, she was trying to be helpful and looked a bit embarrassed, she managed to give us a 25% discount which was accepted. However, I was that shocked by the way the place is being run I felt the need to make the first bad review I've ever written. I feel sorry for the kids working in there, it's not how a restaurant should be run. Shockingly bad place, needs new management urgently or shutting down. First time in TFi Friday's and will be the last.

Seth and the rest of the staff were very helpful and friendly. Food and drinks were lovely. Been before a few times and always enjoyed it.

door host Alex was very welcoming !! Jess was our server and she couldn’t have done more for us, thank you jess 🩷

Stella was great - recommended some great food choices and made sure we were well looked after. Great tasting food as well

Ordered the bottomless wings as a table. The wings themselves were average, one wasn't cooked properly. Asked to see a manager and we didn't see her. The saving grace was Lee H. I wish we could have scored on experience alone. He was absolutely marvellous....

Hadto writethis review after the best visit. People overlook feedback except for a bad review. Visited during the really bad weather recently, and had a wonderful meal. All the food piping hot, cooked perfectly, A1 attentive service. While the rain hammered down We were warm,...

We went to this TGI Friday’s in Sheffield to escape the chesterfield flooding on the 20th October 2023, we were greeted by such kindness and compassion, the staff really turned our horrible day around! They took extra special care for a peanut allergy we have...

Went for some dinner and a catchup with a friend. Food and drinks were alright, however the price of these seem to increase every-time we come now. Was a little disappointed that I wasn’t able to use my blue light discount on my order because...

We have visited this restaurant since it opened but it seems to be going downhill very quickly. My uncle and his family came down from Scotland for a family visit last Friday and my nan likes us to go out for a meal all together....

Gabby was our waitress for our visit. She is a lovely helpful lady 😊 smiles and polite. Definitely made our visit a good one x

Came here for a birthday meal. There was 16 in total. Table booked for 7.30, didn’t get our drinks till 1 hour later and the starters and mains were the same. When the food eventually arrived it was either cold or dry like it had...

I have scored 1 out of 5. If I was scoring the service of our waiter it would be 5 out of 5. He was great. Seemed to be low on stock or completely run out of lots of the drinks and some of the...

lovely food as always exactly like every other tgi. love the seasame chicken a definite go to! newly tried the chilli garlic prawns and corn dog starters- these were delicious and presented well. no long wait times on food came out very promptly. We had...

Awful night at TGI.. every part of the night was terrible we came with a group of work friends and we booked in and had to wait 30 minutes to be seated. We then noticed that everyone had random bits of cutlery not full sets....

The service from Gabby was excellent! She was very friendly and went above expectations, getting us a cup of tea:)

Amazing service, all the staff were just so friendly. The food was so lovely too!! 10/10 will be recommending to all my family and friends !!

Great food and service as always. Lucy was lovely and attentive! Chicken was great as per! 2 for one cocktails banging! Nothing bad to say!

Really slow service. We arrived at 6pm and sat unattended for quite a while. When we finally ordered drinks, they took another 20 minutes to arrive. We constantly had to chase food (which all arrived separately) and drinks/ desserts.

We used to love TGI's but this one seems to have gone downhill rapidly over the last few years. 11 of us visited on a Monday night for my Nieces birthday. Firstly there was no pineapple juice for the cocktail I ordered and having looked...

It was great service and great table . The perfect lunch!! Thank you Lucy for making it great.

Wonderful experience, , happy helpful staff and great food , staff were so friendly making the children lots of balloon animals, made my niece's birthday very special.

this place had amazing atmosphere and amazing staff with wonderful food i will definitely be coming again

Was so disappointed. We were there for my daughters birthdays. We also had my youngest daughters best friend with us. We had a table booked for 6pm. Arrived on time and seated immediately. We were served by a lovely guy. We had drinks and ordered...

Visited on a wed evening, not busy at all. Waited 15 minutes for service, noone came so i went to ask to order, still no one came Waste of time, we left This place has seriously gone downhill, grubby!!

Came here before, a long long time ago was was spoken to quite rudely whilst waiting to be seated, needless to say we turned and walked out. As so many years have now past and we were wanting something different to the normal pub meal...

Could not pay me to eat at at TGI Fridays ever again! I’ve been twice and both times the burgers are horrific. Burnt re heated crap. I’d be embarrassed to serve me a burger and chips for £17 that came out the way it did....

Fab food, Jackie was amazing! So lovely and accommodating, the birthday song and cake for my daughters birthday was a lovely gesture too. Thank you so much, would definitely return again!

I was really disappointed, the waiting staff were working hard but we waited an hour to get our meals. The prices are expensive for what you receive, I ordered ultimate ribs and there was barely anything meat on them with a small potion of fries...

We love going to TGI when Ishi is working, he is so lovely and so helpful. We think he’d be a great manager! 😁 Thank you for your great service

Great service from Ellie, very friendly and make the dining experience more enjoyable. Was quick to adress any issues we had and was very understanding.

Myself and my partner were having a day in Sheffield to visit Ikea and Meadowhall. We saw TGI and we were both very happy to give it a try. From first entering the atmosphere was amazing and we were greeted by our server Caitlin. She...

Service is so slow. Waited half an hour for a drink order, tried to order myself at the bar but staff just walking past although I was only person standing there, had to try and get attention for food orders and bill. Was in there...

We loved tgi, was so good when family wanted to eat out our first choice and recommendation would be tgi’s. We would bring first time friends and family who in turn would love the food, portion, quality and value for money. BUT our visit yesterday...

We had Anna tonight and were welcomed comfortably. Space was made as one of us is a wheelchair user and food was banging. Great service.

I used to love TGIs so I thought it would be a nice treat - what a rip off £17 for half a rack of ribs five at the most and no meat - sweet corn tiny pot of coleslaw and a bit of salad....

Arrived to no one on the front desk so went to the bar after waiting then while 5 bar staff chatted we waited 10min so I asked if we could get a drink they said yes sure 10min later they finally came over this happened...

Very disappointed on our visit. We called on the off chance as we were in the area and pleased when a table was available. We were seated by a member of staff and then left with our menu’s. Normally when we’ve been previously we have...

Gabby was an amazing server, made the whole thing an enjoyable experience :) food was enjoyable and big portions

DON'T BOTHER!! The menu could be better, the place looks tired, and the prices are outrageous. Definite price gouging going on here. We left shortly after reviewing the menu.

Lovely visit with staff that welcomed you warmly, thank you. It really makes a difference when you know you’re going to have a super time and nice food with the family. We’ve been going for years and thank you to all the staff at Sheffield...

KARLIE WAS AMAZING she's an absolutely 💎 Food was great, service even better. Great atmosphere and such lovely vibes. Thanks for making a date night great. All the best xx

Great service and stuff. Helped my friend with any allergies she had and were friendly and kind. 100% recommend

Food was delicious, service was really quick and staff were absolutely wonderful. Would definitely pop in again

Great service, went out their way to support a nut allergy and make sure all was good. Coming from out of town - it’s been a pleasure.

They were amazing went out of their way to accommodate any allergies. Really good service. Would come back again when you in the area

Ibwont be using this place again. Food was ok but we had to wait for an unreasonable amount of time. I thought they were still feeding the cow before cooking my steak. I would've been better off buying one from Aldi and cooking it myself....

Had a family catch up & the atmosphere was brilliant, very relaxed. Jess took our order & she was very attentive.

Lovely food lovely staff thank you all especially Jack B. The barman. Really friendly and helpful. My first time there and won’t be my last.

If you fancy a great family atmosphere visit here! Delicious burgers, sesame chicken & steaks. Thirst quenching beers & sodas. Book on line to reserve your table.

My Son chose this restaurant for his birthday meal with his parents, because it gad been so good previously. However, the food was average, but certainly not value for money! A so called rack of ribs, came with only 7, with chips and a bit...

Very good service and lovely food, my boyfriend and I came for a spot of late lunch and enjoyed a few cocktails along with appetisers and a burger, amazing!

Millie was an amazing waitress for us, always smiling and managed to converse with us while running round serving us and others! Thank u so so much millie!!! From: Hannah, Rebecca, Alice, Zoe, Amelia and Charlotte

Birthday meal with the family loved everything the waitress Niamh was very attentive and the food was superb fast and we all enjoyed the experience

Gabriell was a great host and always made sure we had everything we needed. and food was amazing thank you

Gaby is the best! Great, energetic service and checked back on us several times. We will definitely be back.

Fab food, was hot and came out fast. Our server Lee was amazing! He was really funny and fast with our service, Lee made our experience so much better 😄

Fantastic service, made us feel very welcome even though we turned up at 9.30pm. Would definitely return again. X

Great visit, welcoming and friendly staff, nice atmosphere they were extremely busy, reminded us of TGI Fridays years ago. Lee T served us notifying us of a slight delay in our order, he recommended sesame stripes, which were well worth the wait, they were perfectly...

Superb visit. Booked online and requested window seat to help my little boy with ASD (he likes watching traffic). No issues there. Seated straight away. Ordered food and drinks..served promptly. Unlimited refill drinks replaced without even asking! We ordered our meals but my little boy...

Amazing service by Millie and bottomless brunch was great value for money! Would recommend going if you're into bottomless brunch!

Lee was bloody fantastic! Great service and non stop laughter! Made me feel welcomed especially accommodating to my needs as I cannot drink so me and my mate had cocktails but he made me one non alcoholic

Great time had at TGI Fridays, our server Milly was great and the food was delicious and brought out in good time.

food was really good but the service was by far the best we have ever had anywhere lee is a legend. we came from mansfield to Sheffield as this is the best 1

Gabrielle was fantastic. Food was delicious. Very attentive and brought us lots of refills without being asked

Had a lovely afternoon at TGI Fridays Sheffield. our Waitress, Anna was amazing, nothing was too much trouble for her. She is a credit to your company and will definitely be returning. The food was delicious it came out in good time, really well presented...

Millie was really friendly and attentive, our meals were really tasty !! Thanks for the balloon 😊.

Great service provided by Jack B. Entertaining and friendly. Fridays seasme strips were very tasty and enjoyable.

Took our daughter to a concert in Sheffield and decided to go to TGI's whilst we waited. Not somewhere I would rush to go to as I personally think TGI's has lost something over the years with the food and service but was pleasantly surprised...

As a first time visitor to TGI Fridays I was absolutely amazed. The service, food and atmosphere was excellent. Our host, Kaci L, was exceptional. She introduced herself before placing an order, knew the menu items in depth, leaving no question unanswered despite her only...

Kaci was amazing. A credit to the TGI Fridays team. Such a warm welcoming young lady who couldn’t help us enough. Such a big smile on her face and spring in her step, she would brighten up anyone’s day if they were feeling down. It...

Went for dinner on my daughters birthday with my partner and the staff made it so, so lovely! Didn’t ask them to, but our waiter Lee was so friendly and kind he got them all to sing and also gave our girl a slice of...

Eleanor served us today, she was attentive, lovely and great. Our little one has an allergy and Eleanor and the manager were fantastic, very reassuring. Amazing food as always 💜

Last time we went was our first time. Served by a very friendly,efficient server called Gabby (I think)..went through the menu..checked back and she made the kids balloons..amazing.. This time .wow. different experience. Stood at door whilst a waitress walked past us to clean table...

Fantastic service, especially by Eleanor. She took really good care of us and was so friendly. Drinks were lovely. Would definitely recommend.

Excellent service from Lee that looked after us all evening. Food was really good quality and came in a timely manner. Lee made this 21st birthday very enjoyable for all our group 😊

The boy was excellent very professional Ishy. Keep it up Kiara thanks for looking after us. Appetiser, main meal and desert was on spot

We had such an amazing experience here. My partner and me took our little boy and everything about the night was outstanding. We were looked after very attentively and all the staff made us feel so welcome and made our little boy laugh when he...

Visited today, Easter Sunday, with my family. Food was delicious, great portion sizes and arrived quickly. Special mention to our server Jess, she was so attentive, lovely and friendly, Jess couldn’t do enough for us, always topping up our drinks and recommendations for deserts…. Didn’t...