Based on 1.998 opinions finded in 4 websites
Based on 1.998 opinions finded in 4 websites
Opinions
Busy when visited and nobody cleaning the tables. Also, people sitting in Five Guys with food from other places making it difficult to get a seat. The food was fine though and the staff friendly.
Andy Harrison . 2024-07-13
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I've been told to try this place for so long so my expectations were high but to be honest it was a average burger and very sloppy. The shakes were poor at best. It mite just be preferences but ive had far better burgers from independent shops.
Liam Deneven . 2024-07-13
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Lovely meal in here with my son . Staff very nice and helpful and friendly
Steven Strong . 2024-07-02
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Orlando is a legend! Good burgers good milkshakes and best service
Joe Sewell . 2024-03-21
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I don’t want to be rude towards the other staff who I’m sure work very hard but I’m pretty sure a guy who works there could single handedly run the place. My receipt says his name is Orlando, a black guy, and he’s just fully on it and proactive and a massive credit to Five Guys. I messaged my partner about him today and my partner remembers him from a previous visit. He stands out because he’s fast, efficient, assertive, polite and a true leader. I hope he’s high up, if not then he should be! Yes food is nice as always. Love a Five Guys, melt in the mouth burgers with unlimited refill of Coca Cola! What is not to love?! 😍❤️
AbbyGracePapworth . 2024-03-05
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We purchased two burgers and fries. The burger's were not hot enough. We took them back to the counter. The guy told us he could cook them again, why wasn't they hot enough first time). No other customers in the store.The server was arrogant and asked if we had eaten here before (Yes we have). Well let me educate you on our cooking times. We waited 11 minutes ( which wasn't a problem) I like hot food,the cheese didn't even start to melt on our burgers. I asked him his name which he wouldn't tell me. I asked for head office number he didn't know it. I won't be going back
Dawn Gelsthorpe . 2024-02-28
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Decent enough five guys. Food was the high standard you'd expect but will always believe it could be cheaper.
Dave Braisby-Taylor . 2024-02-09
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Could add more per topping especially when only having 2 toppings on burger could be more generous. But great food and will be back for more
Rebecca Dewsnap . 2024-01-29
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Food poisoned My daughter ate here last Friday She said the food smelt off She has been in bed for 4 days now and still being violently ILL. Called doctor out tonight and confirmed its food poisoning. Disgraceful Never eating a Five guys again
Bobby R . 2024-01-23
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The food was delicious, despite the crowds we were able to sit at a table. The only downside and it is a small point. Five Guys is located in a busy large food court, which is naturally busy and noisy at a certain time. Then here you can, the music of five guys is even louder!
Norma Alison . 2024-01-21
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Splurge on myself, hence this choice. Burger patty was a bit dry but still okay. Milkshake was great though
Tim Hull . 2024-01-21
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Not my cup of tea, the bacon sandwich was cold, the bacon was over cooked, crispy crumbs and very salty. There wasn't anyone cleaning the tables or tidying the seating area. I eventually discarded the sandwich and finished my drink whilst walking through the mall. Not somewhere I would go again.
Vivian Roult-Hervé . 2024-01-18
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Awesome burgers, chip.portions are huge so ordering small size is enough for me. Beats any main stream burger hands down. It more expensive but wort it.
timothy shedd . 2024-01-17
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Food was not up to standard won't be going there again x
Mary Wilson . 2024-01-15
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I repeated my order 3 times the server still got my order wrong, when we did get our order one burger was cold and greasy, there was a burger missing , waste of money definitely overpriced
Tracy Richardson . 2024-01-12
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Five Guys is like most burger places, but better. It is more expensive, but you get nicer burgers, a crazy amount of fries, and beers. This restaurant is like most of their establishments, but to say it was lunchtime, it was pretty quiet. Either that or the staff were super efficient.
Mike Naylor . 2024-01-08
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Top quality bigger and fries. Always get extra chips which is maybe an attempt to distract from the price. £20 for burger, fries and drink. One of best burgers in town.
Del213 . 2024-01-05
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Daughter went food was raw. Offered no refund just a free burger (which I wouldn't give to my dog) I'll let you decide whether or not its cooked 🤮
Luke S . 2023-12-28
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Nice place needs more seating in store
Chris Sharpe . 2023-12-22
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Food was excellent, but very expensive. £34 for 2xCheeseburgers, 1 x Medium Fries and 2 drinks
Justin Swain . 2023-12-21
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I was eating my burger when I came across some inedible mush that I almost choked on and had to spit out! On doing so I looked at my burger to see the bottom patty was raw! Felt ill all evening afterwards, not sure what was going on, especially when a burger, small fries and drink came to £19. It’s completely put me off visiting again. Meal just went straight into the bin. Would’ve gone back to complain but as it’s Christmas the queue was 50 deep.
Lewis Sutherland . 2023-12-20
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My first five guys and I will be back, the best burger I’ve ever had, very considerate with extra straws for the milkshakes as the paper ones go soggy, lovely fries. Above all that hands down the friendliest and most helpful customer service, a fantastic staff team was what I observed.
Samantha Boothman . 2023-12-14
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The most disgusting food we have ever had
Joyce Brookes . 2023-12-12
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I would give this 5 stars but its so dam expensive for what is essentially burger and chips, very nice burger and chips but still!!
Christopher Jeun jn . 2023-12-10
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Went my family and they were awful ! Service was terrible and food was worse. Not five guys levels. When someone waits so long to get served and it’s garbage at the end it’s just a let down ! Won’t be coming back and I would never recommend to go here !!!!!
Nigel F . 2023-11-30
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First experience of five guys burger sensational skin on fries lovely refill drinks a pleasant experience 😁
steve bilton . 2023-11-19
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Probably the best hot dog I’ve ever had. But to say it is 1 dog cut in half on a bun for £6.25 is A Lot! The food is delicious though would recommend to try.
Charlie Surprise . 2023-11-18
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Food was delicious, however, the staff are basically naughty teenagers and had one of the staff laughing and talking about me because of my disability to another member of staff. Couldn't wait to get out tbh.
Ashley Wright . 2023-11-07
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As always, excellent good and service 👍
Michael Brown . 2023-11-07
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A quality burger worth paying that bit more
Lee Curwood . 2023-10-30
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The best burgers out there. No nonsense , no gimmicks just great value food
Mark Hodgson . 2023-10-28
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Food is good, the service doesn't reflect the price. Just too expensive.
Paul musgrove . 2023-10-27
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Worse burger chain I have ever been too. Thought I'd give it a go as many have recommended it. My sons burger was so dry, my bacon in my BLT was burnt. I like crispy bacon but this was ridiculous. The fries were good but very salty. It was overpriced and not worth the money. Will go elsewhere in future.
Marie Spencer . 2023-10-26
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Such a busy place but food was lovely
Brianne Briggs . 2023-10-23
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Burgers came cold, wouldn't have minded if they weren't so expensive. 2 adults, 3 kids. We had; 5 little bacon cheeseburgers, 2 drinks and 1 fries Order came to £60
Emil Damouk . 2023-10-16
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Never disappointed with the burgers with all favourite toppings !
Garry “Cads dad” Freer . 2023-10-12
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Surprised there's so many overweight people in there. There's no way anyone is rich enough to afford that much five guys.
Robin Hood . 2023-09-07
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Don't understand the hype of 5 Guys. Overpriced burgers, and wrapping them all in tin foil is simply bad for the environment! Never heard of paper!? To be honest, Burger King burgers are better!
Laura Murphy . 2023-09-05
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This must have been the best burger, fries & shake I have ever bought from a fast food restaurant. Its a little pricey but well worth paying for. Staff were excellent and the food didn't take long at all. It was a brill experience I'll definitely be going again in the future!
Daniel Robinson . 2023-09-04
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Good burgers and fries, but expensive!
Ben Harling . 2023-08-16
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Food was lovely, but a tad expensive.
Stewart Fawcett . 2023-08-12
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Excellent burgers, quite expensive but worth the cost
Nick Havard . 2023-08-05
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Absolute rubbish food even more so for the cost of it, after waiting quite some time, will never go again or to any other Five Guys in the UK, only had a hot dog and fries, I've never had a hot dog cut in half and fried like I mentioned previously absolute yuk.......
Alex McCormick . 2023-07-24
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Burgers arent actually that special, not for the cost! Great staff though, menu is too pricey for quality.
Tanya Harrison . 2023-07-21
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Really good, expect to pay alot its around 15 pounds per person.
Epicest person . 2023-07-18
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Love their burgers, can customise it to how you like it, and the fries are to die for
Mrs Skipsey . 2023-07-17
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Great really fresh burgers. Definitely try it when you go shopping there.
Dr. KOAL . 2023-07-14
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New drinks machines are great. Chips are plenty. Could do with a proper vegetarian option, or an improvement on the Grilled Cheese.
Sean Johnson . 2023-07-13
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Better than McDonald's anytime and worth the extra.
Wayne . 2023-07-09
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Never going to step foot in a mcdonald's again!!
Andy Vale . 2023-07-07
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The chips are very nice and i appreciate the fact the staff are very well mannered but the price is far too expensive in my opinion
Stephanie Taff . 2023-07-06
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Absolutely gorgeous burger (for fast food)
Ging3r (Jake Dunlop) . 2023-07-06
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Amazing burger and 🍟 well worth the money
Donna Williams . 2023-07-05
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One of the best burgers my wife and I have had for a long time. Service was very good. Shout out to Orlando. Great job. Fries enough to feed four,that's just regular. Keep up the good work.
Alan Clarke . 2023-06-27
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Amazing food as always just bit untidy
Bob Mcguffie . 2023-06-14
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Located in Meadow hall shopping centre. First experience with five guys whose selling point is hand made. In honesty the burger was mediocre and not bad but ok. I prefer the taste of a 'King' burger. The fries however are probably the best I've ever had. Prices were fair and comparable to big chains. Atmosphere, well it's in a shopping centre , so what you'd expect. Service was confusing , with the burger from one point and milkshake from another , and not very loud shout on the number. Not fast food, but not slow for custom cooked. Lots of choice , but the hype I'd been given about great burgers didn't hold up for me.
Geof I . 2023-06-05
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This is a great place to try out an American burger chain here in the Uk. It's on a completely different level to places like McDonald's and Burger King and that fact is reflected in the price. No meal deals or chicken here and the menu is pretty simple. Toppings are unlimited and the fries come generous and with the skin on. Drinks take the form of a Coca-Cola freestyle machine so a lot of different drinks and flavour combinations adds to the experience. Prepare your wallet, this is not a cheap place to eat.
Brad J . 2023-06-02
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Amazing customer service from Neko-Alexander. They were very friendly and patient. Fries were a little overcooked however.
Grimm Õkami . 2023-05-28
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Best burgers ever and really tasty fries....our go to whenever we're in Meadowhall
kevin tandy . 2023-05-26
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Bit expensive for my tastes. I have also had better burgers. A bit greasy. The shake was really nice if shakes are your thing. The fries are also really good and you get masses of them but the burgers are meh for the price
helen robinson . 2023-05-24
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Great burgers and this was my first visit to a five guys and the staff were very informative!! Food was great!!
Nathan Soave . 2023-05-21
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Great food, you alway get tons of fries and the burger is always cracking. On the expensive side, however
Ashley Gregory . 2023-05-18
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Superb staff interaction and the food was perfect.
Geoff Howell (Pitch & Putt Golf.) . 2023-05-12
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I've been to alot of Five Guys, but this one is by far the best: amazing staff and very generous with the fries 🍟 🫶
Matt Parker . 2023-05-08
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Amazing food as always, the burgers are divine, chips are tasty. Service was incredible, I do not know their names but the staff tonight around 4pm ish were amazing. Super helpful, extremely polite and service was swift.
Xanroth Uchana . 2023-05-05
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Love 5 guys however they need retraining on hotdogs, my daughter has had the worst food poisoning from having one! It was her lunch treat before starting her shift at 2pm on Thursday, started feeling unwell that evening at work and was so unwell all weekend i almost called for an ambulance, she couldn’t go in work obviously! It’s been over a week now and she’s still not well enough to eat anything other than a piece of toast without horrible stomach ache
Fizer Muthana . 2023-04-29
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Excellent service, friendly staff. Food was delicious and was so filling I didn't need dinner! :)
Ian “Amaelofthejawas” Chown . 2023-04-24
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Thank you to Orlando, Luís and Jack for the amazing service :) defo me back
Abz Farooq . 2023-04-18
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Great quality food. By far the best burger joint in Meadowhall. Efficient and friendly service.
Hellsbells5150 . 2023-04-16
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Just consistently great burgers and fries.
Kevin Allen . 2023-04-10
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Excellent food, quick service. Yes, it is expensive but you get what you pay for in this case. A different level to Maccies or BK
James Howard . 2023-04-08
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Expensive but you get what you pay for quality food all round
Paul Simmons . 2023-04-05
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Paid £18 for a bacon beef burger with some mushrooms added. It was OK, nothing special to charge so much.
Alex Nemcev . 2023-04-02
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Visited today to get milkshakes for my daughter’s birthday. The guy behind the counter asked if it was her birthday and said that her milkshake was free. In the end they gave us all free milkshakes on the house! A small gesture but genuinely touched by it! Thankyou so much !
Sam Wilson . 2023-03-15
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I know five guys is pricey but you get what you pay for. My 18 year old daughter and I had a burger, shared some fries with a drink and we were fullZ we sat next to someone Who ate two macdonalds on his own; enough said. Quality over quantity everytime. Place was clean, staff were friendly, food was hot, fresh and tasty
paulfalconer01 . 2023-03-12
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Good food but the pricing is criminal Hence il only come once a year
martin bradshaw (SupremeFPV) . 2023-03-04
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I have to say I never understood what the big deal was about a burger joint....until now! First time visit to five guys & it really surprised me as to how good it is. The staff were very helpful & friendly, our order was ready in no time & tasted delicious. The fries were something else, not like anything we've had before & just cooked to perfection. As for the shakes....wow! We will definitely be visiting a five guys again as it certainly lives up to the hype!
Dan Dan . 2023-02-28
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Great burgers . The nearest comparison to a UK version of Johnny Rockets which is a great thing . One portion of fries for 2 people is plenty as you get loads of fries .
phil h . 2023-02-25
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Nice burger, shame it was all tossed into a bag with fries spilled all over the place.
Adam Burrell . 2023-01-25
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OK so the food was just that, OK I've heard the hype and people kept telling me to try it since im quite a foodie but the hype might have made my experience found wanting really. Don't get me wrong the burger was nice and cooked well but that's it, nothing special or memorable just a decent burger, ill try and elaborate.... If I was blindfolded and someone gave me a mcdonalds burger or a burger king one I'd know where they're from as the taste is unique or pizza hut vs papa John's etc I'd tell the difference but the burger I had which was a bacon cheese burger was just that normal I wouldn't tell if it was from five guys or the local takeaway if you get my drift. Chips they was nice, a tad too much salt but potatoes used must have been good as they was pretty decent chips. Drinks machine was generic and half options was available so enough choice I guess. The "diner" was empty only me and my wife and 2 other people present and that made me think its not as "popular" as I was led to believe. Service was great though, staff pleasent and friendly, very professional, place was clean as a whistle. So yeah to summerise: It was OK, I'm not going to lie, I've had better for less, nothing memorable and I wouldn't go out of my way for one but also I wouldn't avoid if friends was going for one, other than the diner having an American appearance, there's nothing unique about it as far as food is concerned, i wished id have tried the hot dogs just incase but was advised to get "the best burger" sadly it wasnt the best in my opinion by a long shot, prices arnt bad but can't see a burger costing over £10 worth it for me, staff are really good but hard to judge under pressure etc when demand isn't high and there's no one in (could have been a one off I suppose).
Aj Phillips . 2023-01-17
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Amazing food amazing place and the open kitchen adds a really nice vibe to the venue
Bradley . 2023-01-16
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Best burger I've had in years. Loved it.
Steve Morris . 2023-01-12
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First and last time of coming here. The burgers here are hyped up to be one of the best out there... the price is ridiculously high for something that tastes so bland that I went to maccies after and that tasted 10 times better in all honesty. The customer service was great but thats all it had going for it 🤷🏻♀️. At least i now can say ive tried it and dont rate it at all
Jenna Ballard . 2023-01-08
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Five guys has a good quality product my issue is the prices. You can literally get a meal elsewhere for the same price as one burger which I think is too much. The ingredients are from what I can tell great quality. The burgers are nice, not amazing. The hotdogs are a bit rubbery but im not a hotdog fan to begin with so if you are dont let me put you off. You do get lots of chips if you order them which is good. And refillable soft drinks are probably the best value for money if you're going to have more than one. The milkshakes are really good and i mean really good, if anything I would go back just for those, nothing else unfortunately, not with the prices.
No Bs Reviews (Kirk) . 2023-01-07
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Any 5 guys is a great 5 guys 😁 the food is awesome!! Not many chairs in the store - but plenty in the food court.
Ricki Hold . 2023-01-06
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Five is always nice and the service is always great 5stars Unfortunately Meadowhall let's it down
anthony millin . 2023-01-05
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Delicious cheeseburger, very tasty fries, helpful staff
Prince . 2022-12-24
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Looking forward to the meal for weeks. Finally made the decision to go, albeit in a really busy time at Xmas. Staff very friendly and helpful, however...Sat in uncleaned booth, last persons fries everywhere, but from reviews we still thought okay as from what we had seen on website of the food wanted to try it. 2 adults cheeseburgers and a family bowl fries and the kids had a cheese hotdog and a cheeseburger. 3 cokes and a Reese milkshake. £58.00 in total. (2 adults & 2 kids under 7) I am sorry to report but only my youngest ate the whole burger. I left majority of mine which usually I give to my husband and he declined. The hot dog had one bite out of by my 7yrold and it was a no go. I tried. Very bratwurst style which was okay but I only took one bite and usually my husband hoovers up leftovers but on this occasion declined. I love salt on my fries ( who doesn't) however far too much to the point where after a few, too much - chugging water later. (Tried to cover with ketchup didn't help) milkshake I was so looking forward too...almost 6 pound itself...left very disappointed and did not taste like Reese at all. As I said at the beginning, I thought staff were lovely (thus the 2 stars) but in all fairness will never go back again. Very sad.
Elizabeth Graham . 2022-12-23
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The food was good but not what I'd call amazing... The service was good but slow in my opinion since my bar for that is usually McDonald's and they seemed to take longer than that. The atmosphere was that of your typical fast food place nothing special but you can still talk. Five Guys is not somewhere I'd choose to go for me but I would go for someone else if that makes sense. TL;DR: The food was okay but I wouldn't personally suggest going there unless I knew a person I'm going with really likes it
Gage Thomas . 2022-12-22
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Not cheap but good value when you eat the best burgers you've ever eaten
Andrew Holmes . 2022-12-18
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Great service from sashanna B but food is below average and HEAVILY OVERPRICED. Avoid unless ur a millionaire
Ethoin . 2022-12-15
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Pricey burgers and fries, but very tasty. Good quality fresh ingredients. 👌
Warwick Furness . 2022-12-15
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Clean outlet & friendly staff. Tried a hotdog in lieu of a burger - not in the same league sadly
Peter Walmsley . 2022-12-06
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Great food. Really was nice and plenty of flavour! Just abit on the expensive side. I get it's a decent burger joint but prices are abit OTT. Other than that very happy with the meal and staff 👍🏻
Carl Wicks . 2022-12-03
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All in all this place is good, foods good, shakes are good. Just don't like the standing around for food coming at different times. The burgers etc are premium I just don't think the experience is.
Mr W . 2022-11-30
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Burgers were nice but best bit was chocolate shake the best I've had yet .
Paul Booth . 2022-11-27
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The burgers here are very good and all cooked to order so hot and fresh when you get them, choose your toppings from a big choice. The milkshakes here are very good. Huge portions of fries and the soft drinks machine has a huge choice. Great experience all round
Scott Lloyd . 2022-11-25
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Staff very helpful..food service quick, food v good.
Anne Brighton . 2022-11-14
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As always, good burgers and fries. I like the refillable machine although it's usually too busy to sit in. It is expensive but worth it (mostly).
Ben Rennocks . 2022-10-03
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As expected from a burger restaurant
Stacey Slack . 2022-10-03
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