Five Guys in Sheffield

Really disappointed, very undercooked fries, even had a bite to them, all 5 off us left the fries, rest of food could tell it was rushed, I normally love there food but not this time, best part about it was our milkshakes, great staff tho.

Why don't five guys sell chicken burgers?

When I pay for an extra add-on I expect the add-on. This place is far too expensive for mistakes like that to happen

Fires were good. Burger kinda mid.

I've been told to try this place for so long so my expectations were high but to be honest it was a average burger and very sloppy. The shakes were poor at best. It mite just be preferences but ive had far better burgers from independent shops.

Busy when visited and nobody cleaning the tables. Also, people sitting in Five Guys with food from other places making it difficult to get a seat. The food was fine though and the staff friendly.

Lovely meal in here with my son . Staff very nice and helpful and friendly

Food was stone cold and chips really really salty couldnt even eat them

Wrong order delivered, called the restaurant to explain and wasn’t interested, said it would be delivered right next time as there wasn’t many orders tonight anyway.

Food is nice but ordered a Bacon Burger and I got the Bacon Cheeseburger instead. Now it does sound petty but had to scrape it off as I really don't like cheese. If they just followed what I ordered it would've been 5 stars all around.

it was alrite, don't know what all the fuss is about and way too expensive

Orlando is a legend! Good burgers good milkshakes and best service

Really tasty nice burger. Get a lot of fries nice tasting too. Quick delivery and friendly service.

I don’t want to be rude towards the other staff who I’m sure work very hard but I’m pretty sure a guy who works there could single handedly run the place. My receipt says his name is Orlando, a black guy, and he’s just fully on it and proactive and a massive credit to Five Guys. I messaged my partner about him today and my partner remembers him from a previous visit. He stands out because he’s fast, efficient, assertive, polite and a true leader. I hope he’s high up, if not then he should be! Yes food is nice as always. Love a Five Guys, melt in the mouth burgers with unlimited refill of Coca Cola! What is not to love?! 😍❤️

We purchased two burgers and fries. The burger's were not hot enough. We took them back to the counter. The guy told us he could cook them again, why wasn't they hot enough first time). No other customers in the store.The server was arrogant and asked if we had eaten here before (Yes we have). Well let me educate you on our cooking times. We waited 11 minutes ( which wasn't a problem) I like hot food,the cheese didn't even start to melt on our burgers. I asked him his name which he wouldn't tell me. I asked for head office number he didn't know it. I won't be going back

Decent enough five guys. Food was the high standard you'd expect but will always believe it could be cheaper.

I think the lid came off the salt pot the chips inedible

Could add more per topping especially when only having 2 toppings on burger could be more generous. But great food and will be back for more

Food poisoned My daughter ate here last Friday She said the food smelt off She has been in bed for 4 days now and still being violently ILL. Called doctor out tonight and confirmed its food poisoning. Disgraceful Never eating a Five guys again

Burgers and bacon overcooked. Both were crispy. This is the first bad experience we've had from five guys. Disappointing for the price paid.

The food was delicious, despite the crowds we were able to sit at a table. The only downside and it is a small point. Five Guys is located in a busy large food court, which is naturally busy and noisy at a certain time. Then here you can, the music of five guys is even louder!

Splurge on myself, hence this choice. Burger patty was a bit dry but still okay. Milkshake was great though

Not my cup of tea, the bacon sandwich was cold, the bacon was over cooked, crispy crumbs and very salty. There wasn't anyone cleaning the tables or tidying the seating area. I eventually discarded the sandwich and finished my drink whilst walking through the mall. Not somewhere I would go again.

Awesome burgers, chip.portions are huge so ordering small size is enough for me. Beats any main stream burger hands down. It more expensive but wort it.

Food was not up to standard won't be going there again x

I repeated my order 3 times the server still got my order wrong, when we did get our order one burger was cold and greasy, there was a burger missing , waste of money definitely overpriced

Five Guys is like most burger places, but better. It is more expensive, but you get nicer burgers, a crazy amount of fries, and beers. This restaurant is like most of their establishments, but to say it was lunchtime, it was pretty quiet. Either that or the staff were super efficient.

Top quality bigger and fries. Always get extra chips which is maybe an attempt to distract from the price. £20 for burger, fries and drink. One of best burgers in town.

Burger was good, chips was cold.

Amazing food, just very pricey! You get a lot of chips in the small which is great.

Nice place needs more seating in store

Food was excellent, but very expensive. £34 for 2xCheeseburgers, 1 x Medium Fries and 2 drinks

I was eating my burger when I came across some inedible mush that I almost choked on and had to spit out! On doing so I looked at my burger to see the bottom patty was raw! Felt ill all evening afterwards, not sure what was going on, especially when a burger, small fries and drink came to £19. It’s completely put me off visiting again. Meal just went straight into the bin. Would’ve gone back to complain but as it’s Christmas the queue was 50 deep.

The standards at 5 Guys guys Meadow Hall have fallen massively, food was cold and burgers hardly had any toppings on them. The last time we ordered it wasn't up to scratch either so this will he the last time unfortunately, which is a shame as we used to love their food.

My first five guys and I will be back, the best burger I’ve ever had, very considerate with extra straws for the milkshakes as the paper ones go soggy, lovely fries. Above all that hands down the friendliest and most helpful customer service, a fantastic staff team was what I observed.

The most disgusting food we have ever had

I would give this 5 stars but its so dam expensive for what is essentially burger and chips, very nice burger and chips but still!!

Went my family and they were awful ! Service was terrible and food was worse. Not five guys levels. When someone waits so long to get served and it’s garbage at the end it’s just a let down ! Won’t be coming back and I would never recommend to go here !!!!!

First experience of five guys burger sensational skin on fries lovely refill drinks a pleasant experience 😁

Probably the best hot dog I’ve ever had. But to say it is 1 dog cut in half on a bun for £6.25 is A Lot! The food is delicious though would recommend to try.

Fries were missing and the burger wasn’t what I ordered. I was only refunded for the missing fries, but I was still charged for the burger. This means they can send you any burger they want and you will still be charged - even if it’s not what you order. They’ve lost a regular customer because of this :(

As always, excellent good and service 👍

Food was delicious, however, the staff are basically naughty teenagers and had one of the staff laughing and talking about me because of my disability to another member of staff. Couldn't wait to get out tbh.

Absolute joke of a takeout… stone cold, sloppy and went straight in the bin!

A quality burger worth paying that bit more

I was very disappointed that the bacon cheeseburger had NONE of the extras ordered: mayo, jalapeños, grilled mushrooms, grilled onions, etc. just bacon and cheese.

The best burgers out there. No nonsense , no gimmicks just great value food

Food is good, the service doesn't reflect the price. Just too expensive.

Worse burger chain I have ever been too. Thought I'd give it a go as many have recommended it. My sons burger was so dry, my bacon in my BLT was burnt. I like crispy bacon but this was ridiculous. The fries were good but very salty. It was overpriced and not worth the money. Will go elsewhere in future.

Such a busy place but food was lovely

Huge amount of chips for a small portion. The large size must arrive in a bucket, if that's the small. Was edible and tasty but very very over - priced for what it was.

Burgers came cold, wouldn't have minded if they weren't so expensive. 2 adults, 3 kids. We had; 5 little bacon cheeseburgers, 2 drinks and 1 fries Order came to £60

Never disappointed with the burgers with all favourite toppings !

Surprised there's so many overweight people in there. There's no way anyone is rich enough to afford that much five guys.

Five guys delivered!! Awesome, burger was as always incredible, milkshake melted but you have to accept that. Would use again 100%

Don't understand the hype of 5 Guys. Overpriced burgers, and wrapping them all in tin foil is simply bad for the environment! Never heard of paper!? To be honest, Burger King burgers are better!

This must have been the best burger, fries & shake I have ever bought from a fast food restaurant. Its a little pricey but well worth paying for. Staff were excellent and the food didn't take long at all. It was a brill experience I'll definitely be going again in the future!

Good burgers and fries, but expensive!

Food was lovely, but a tad expensive.

Excellent burgers, quite expensive but worth the cost

Absolute rubbish food even more so for the cost of it, after waiting quite some time, will never go again or to any other Five Guys in the UK, only had a hot dog and fries, I've never had a hot dog cut in half and fried like I mentioned previously absolute yuk.......

Burgers arent actually that special, not for the cost! Great staff though, menu is too pricey for quality.

Really good, expect to pay alot its around 15 pounds per person.

Love their burgers, can customise it to how you like it, and the fries are to die for

Great really fresh burgers. Definitely try it when you go shopping there.

New drinks machines are great. Chips are plenty. Could do with a proper vegetarian option, or an improvement on the Grilled Cheese.

Better than McDonald's anytime and worth the extra.

Never going to step foot in a mcdonald's again!!

The chips are very nice and i appreciate the fact the staff are very well mannered but the price is far too expensive in my opinion

Absolutely gorgeous burger (for fast food)

Amazing burger and 🍟 well worth the money

One of the best burgers my wife and I have had for a long time. Service was very good. Shout out to Orlando. Great job. Fries enough to feed four,that's just regular. Keep up the good work.

Amazing food as always just bit untidy

Located in Meadow hall shopping centre. First experience with five guys whose selling point is hand made. In honesty the burger was mediocre and not bad but ok. I prefer the taste of a 'King' burger. The fries however are probably the best I've ever had. Prices were fair and comparable to big chains. Atmosphere, well it's in a shopping centre , so what you'd expect. Service was confusing , with the burger from one point and milkshake from another , and not very loud shout on the number. Not fast food, but not slow for custom cooked. Lots of choice , but the hype I'd been given about great burgers didn't hold up for me.

This is a great place to try out an American burger chain here in the Uk. It's on a completely different level to places like McDonald's and Burger King and that fact is reflected in the price. No meal deals or chicken here and the menu is pretty simple. Toppings are unlimited and the fries come generous and with the skin on. Drinks take the form of a Coca-Cola freestyle machine so a lot of different drinks and flavour combinations adds to the experience. Prepare your wallet, this is not a cheap place to eat.

Amazing customer service from Neko-Alexander. They were very friendly and patient. Fries were a little overcooked however.

Best burgers ever and really tasty fries....our go to whenever we're in Meadowhall

Bit expensive for my tastes. I have also had better burgers. A bit greasy. The shake was really nice if shakes are your thing. The fries are also really good and you get masses of them but the burgers are meh for the price

Great burgers and this was my first visit to a five guys and the staff were very informative!! Food was great!!

Great food, you alway get tons of fries and the burger is always cracking. On the expensive side, however

Burger needs a salt 🧂 no flavour at all !!! For money you pay for this food !! No worth the half off the price !!!!

Superb staff interaction and the food was perfect.

I've been to alot of Five Guys, but this one is by far the best: amazing staff and very generous with the fries 🍟 🫶

Amazing food as always, the burgers are divine, chips are tasty. Service was incredible, I do not know their names but the staff tonight around 4pm ish were amazing. Super helpful, extremely polite and service was swift.

Love 5 guys however they need retraining on hotdogs, my daughter has had the worst food poisoning from having one! It was her lunch treat before starting her shift at 2pm on Thursday, started feeling unwell that evening at work and was so unwell all weekend i almost called for an ambulance, she couldn’t go in work obviously! It’s been over a week now and she’s still not well enough to eat anything other than a piece of toast without horrible stomach ache

Pretty much spot on, from ordering to eating

Excellent service, friendly staff. Food was delicious and was so filling I didn't need dinner! :)

Thank you to Orlando, Luís and Jack for the amazing service :) defo me back

Great quality food. By far the best burger joint in Meadowhall. Efficient and friendly service.

Just consistently great burgers and fries.

Excellent food, quick service. Yes, it is expensive but you get what you pay for in this case. A different level to Maccies or BK

Expensive but you get what you pay for quality food all round

Paid £18 for a bacon beef burger with some mushrooms added. It was OK, nothing special to charge so much.

Everything is great but got the wrong milkshake I got salted carmel and strawberry when I asked for Oreo and Chocolate

Visited today to get milkshakes for my daughter’s birthday. The guy behind the counter asked if it was her birthday and said that her milkshake was free. In the end they gave us all free milkshakes on the house! A small gesture but genuinely touched by it! Thankyou so much !

Good food but the pricing is criminal Hence il only come once a year

Wrong food, wrong sauce in burger, chips not cajun? Just eat can’t help, terrible.

I have to say I never understood what the big deal was about a burger joint....until now! First time visit to five guys & it really surprised me as to how good it is. The staff were very helpful & friendly, our order was ready in no time & tasted delicious. The fries were something else, not like anything we've had before & just cooked to perfection. As for the shakes....wow! We will definitely be visiting a five guys again as it certainly lives up to the hype!

Great burgers . The nearest comparison to a UK version of Johnny Rockets which is a great thing . One portion of fries for 2 people is plenty as you get loads of fries .

The burgers are insane! But the fries are just ridiculously salty they weren’t enjoyable.