Delivery
Pickup
Outdoor
The best restaurants serving American food in South East
757 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1467 Opinions in 1 websites
No hay hamburguesas de ternera para adultos disponibles. Comida sobre precio. El bollo de perrito caliente era duro. La hamburguesa de ternera para niños estaba demasiado cocida y no era comestible. Mesas vacías no despejadas durante más de 30 minutos. Cuero en asientos de banco rotos. Larga espera para ser servido. Tuve que perseguir al personal para obtener la cuenta. No hay servicio al cliente o cualquier pregunta sobre cómo fue nuestra cena. Comer fuera es caro y es decepcionante cuando hubieras preferido no molestarte en salir y comer en casa. Es la peor comida y experiencia que he tenido este año.
1042 Opinions in 3 websites
Annoyingly Nando’s was full so we ended up going next door for the worst dining experience ever. Warned as we arrived that they didn’t have much food in stock… but that was ok, we just wanted burger and chips, which they had. When ordering on the app, (as no one came to our table after we were sat down) I forgot to make it “two” child meals. I went to the till straight away to explain, but was greeted with a real attitude of “I’m not interested in helping you” After a few minutes of the guy faffing on the machine and constantly telling me he can’t promise anything to correct the order(!) (it was simply to add the kids meal reduction, which the deal was kids get a £2 meal with an adult meal)…. I just said I’ll happily just cancel it and redo it if it’s too much trouble, which was met with more huffing and puffing. I finally bit the bait and said I’ll just cancel the whole order then and go some where else, to which he quickly then said, oh it’s ok I’ll just comp it as it’s only £2. So after that fiasco, I felt like we’d finally got somewhere, but considering we were only one of the two tables being served, or should I say, NOT being served or waited on… it took over 30 mins to receive our cold food. We heard a bell ring from upstairs 20 minutes after ordering, but the staff ignored it. I assume that was our food, and probably why we got I cold 10 mins later. Just before our food arrived, I followed the sign to the toilets, but half way up the stairs I got shouted at and told they were out of order. I just replied “I was following the sign”, and the guy said “oh, checking on your food were you?” (As the kitchen was upstair)… I mean, probably a good thing, as our food then arrived, so again, I took that as a win. But, the fries were ridiculous, so thin, cold and hard. Our children’s burgers were burnt round the edges. My wife’s burger was tiny and tasteless. No one came over to check in on us, or ask about the food. Staff were just leaning at the counter on their phone, and instead of waiting us, were just waiting to go home. We ended up just leaving (as we’d already paid on the app) as no one came over, and I was too annoyed to go up and complain, we just wanted to leave at that point. Everything seemed to be a big effort for these guys, and anything they said was incredibly insincere and baiting for some sort of argument?! It was the most bizarre, awkward atmosphere I’ve ever experienced. On reflection and feeling really deflated about it the next day, I wish we had just left, but we just kept giving them the benefit of the doubt. Being nice doesn’t pay at this place. Avoid at all costs.
941 Opinions in 1 websites
Having not been for a few years I was terribly disappointed. No pineapple juice for a pina colada, no cranberry juice and then to top it off no MILK!! So no milkshakes or coffee. There’s an Aldi right next door! The food was good but terribly overpriced since my last visit. Won’t be returning, there’s far more value for money elsewhere.
692 Opinions in 1 websites
Two of us came in for coffee and dessert. I ordered an Americano and received what was clearly a cup of instant coffee. No explanation, apology or discount. When the card reader was presented to me, I had been overcharged by £30. We won't be back.
681 Opinions in 1 websites
My husband booked this as a surprise for my birthday meal and I couldn’t have been more happy. There were 10 of us in total including a child. The food was amazing as per usual, everyone raves about the stakes and burgers. The sides and sauces were amazing as always, soo much flavour and great portion sizes. The service was really quick and the servers were friendly enough. Considering the quality of the food, we were so impressed with the price, under £300 for 10 people to have a main, sides, and drinks. Can’t wait to come back!!