Raindell's in Thanet

Where do I start with this….. the garlic king prawns I had for a starter, looked like they had put frozen prawns into a bowl of dish water they had no garlic flavour. just watery prawns. VERY dissatisfied!! And they charged £8.99! If I was the chef I would have been embarrassed to serve that sh*t. The main was just an over priced burger very poor quality food. The service was pretty bad unfortunately. Took a long time to ask us for drinks they were too interested in talking to their friends in the kitchen I will definitely not be back. Who ever runs this place needs to have a serious sort out . This place could be a winner but needs a serious change. Very disappointed. (Ps cocktails were decent)

Food was really good, very fresh and tasty. Staff excellent and friendly. Burgers really good. Would definitely recommend to anyone visiting the area.

As usual a absolutely wonderful evening spent at raindells... food amazing staff wonderful.... thank you for a lovely evening

Lovely food, burgers were scummy. Portions very generous and the place was dog friendly, which it appears most of Broadstairs is not! Owners very friendly and good service.

Pre-booked for a birthday celebration, were promised it would be special. 30 minutes to take drink orders , 1.5hrs before we received any food. They were down a couple of members of staff but still continued to fill the restaurant. Staff were unapologetic, food was average. Spoke to the waitress who offered to take 2 children’s meals and the optional service charge off the £190 bill. We won’t be returning and I doubt anyone else in the restaurant tonight will be either!

What a great place! The food is amazing and the staff were great, provided brilliant service in a very full & busy restaurant. Highly recommend.

Warm and very inviting restaurant with the best home made burgers. Plenty of food done in an America style. great staff and fairly priced

Fabulous Sunday roast, could not fault it. Had beef and turkey both cooked to perfection, fresh veg , cauliflower cheese and the best roast potatoes

Came to try out their Roast dinner with me and my son was lovely definitely recommend my sons picking and he loved it definitely will be back

tried there new roast menu today! the food was delicious, amazing sizes, would definitely recommend for roast! happy sunday! the pudding was amazing too! great service will definitely book again!

Amazing atmosphere, great service and the best food ❤️ We can’t wait to come back and try some other dishes! Top quality and worth every penny

So been in Raindell's a couple of times now since we moved down here. Always been excellent food and service but tonight on my birthday (because i added the restaurant on FB location) I got a birthday desert. Before you say "oh well that's because you added them on FB" well i didn't actually want a desert as the waitress asked if we wanted anything else and we said no as we was already stuffed to the hilt before then. Just like to to say that it was a really nice touch to finish off my birthday (with birthday music i might add) and I thought the Mrs had stiched me up! Anyway if you like steak and burgers then this restaurant is the place to go . There is a large veggie menu but can't comment on that side, as I'm for the former. If you're local you'll probably already know how good it is. If you're from anywhere else visiting then get yourself booked up in advance. Top notch and thanks again . Cheers Gaz

Fantastic food & service thank you. Really worth a visit local or visitor go here you will not be disappointed

I had the Fillet steak cooked exactly how I like it juicy texture! Service was amazing will definitely be back again.

Lovely atmosphere, great lovely staff and gluten free option is really good would highly recommend this place first time visit will 100% come again, Kyra the Manager is very professional! Steaks are to die for. Cooked to perfection

What a great find. We arrived later than expected (in a storm) on a Friday night to our accommodation in Broadstairs and needed somewhere to feed the kids and ourselves. The place was busy, but they found us a great table. They told us that they were understaffed, but you wouldn’t have known. Our waitress was attentive and generally lovely. Our food was outstanding and lots of it. The ambiance was fun and lively, and although our kids were the only ones in there- they were made to feel very welcome. Keep supporting small businesses. Would have been easy to go across the road for a mediocre Prezzo’s. So glad we didn’t. The milkshakes are amazing. Highly recommend.

We attended 13th October for a meal for our anniversary with a group of friends. We arrived 5 mins early which was no problem for the restaurant. Service was excellent. We had a range of meals including steaks, burgers and vegetarian choices, everybody enjoyed their food. Afterwards we sat and chatted for quite a while but were not rushed to leave at all. Overall very good.

Amazing food and plenty of it. Nice ambience and helpful staff. Definitely highly recommend. Love to know what butcher they use !

Absolutely brilliant meal last night, Raindell's has such a great atmosphere. The servers were exceptional as was the food.

Delicious food, a little on the pricey side but the portions are huge so great value. The beef skyscraper was amazing. Staff were really friendly, will definitely be returning!

Fantastic burgers! Really lovely family run place with a great menu - so much choice! Great staff and lovely atmosphere.

Do not go if you are vegetarian or vegan. Unbelievably overpriced for poor food, fresh from the supermarket freezer prepared with no apparent care or interest. Avoid and save yourself the staggering and completely unjustifiable expense.

Lovely and accommodating restaurant with nice friendly staff. Huge portions. Good value for money. Will definitely come again.

Really great evening out, food outstanding. Filled me up and kids ate it all which is high praise from them. Whole heartedly recommend food and staff first class

Booked a meal with my family for my sons birthday. Had to wait 30 minutes after the Booked time. One of the reasons we chose the restaurant was the milkshakes but they were unable to make any as they took too long! The food was OK not amazing, the service was average. Would I go again. I’m not sure on this one, a maybe?

Thank you to all the staff who helped made our sons birthday extra special. Food was amazing and so was the service and atmosphere. Our party all agreed it was fantastic.

We really enjoyed it here. Staff were lovely and helpful. Food was all made fresh. Burgers were very American and big. Plenty of food all round. Lots of choice.

Best restaurant in Broadstairs. Lovely friendly staff and excellent food. Loaded fries with pulled pork & cheese is the best I've had.

The restaurant is run down, dirty and just not an appealing place to go out for dinner. The dark wooden tables were sticky. The starter came out cold, we complained and so they threw it in a microwave and gave it back to us. The main meals were poor. Nothing about the place justified the prices they were charging. The bill came with a 10% service charge, which I asked to be removed because of the overall experience. In fairness, the service was probably the best part.

Good atmosphere - relaxed with a good vibe. Interesting and varied menu all cooked to order. Staff efficient and friendly. Good music in the background. All in all an enjoyable experience.

Booked our table two weeks in advance to celebrate a birthday at 6.30pm. Arrived on time and before we got our coats off was told we had to vacate the table by 8pm because they had another booking. We'd planned to have a three course...

We really enjoyed our experience at Raindells. The food was great and plentiful, and what we really appreciated was having fries / wedges included as part of the burger main rather than having to order them on the side and spend more - as you...

Our kids (8 and 4) enjoyed their food here, helped by being brought out first. Good size portions for all of us, and plenty of choice for my wife who is vegetarian ( her siblings who are all vegetarian had visited earlier in the week...

walk past we asked if they wher open they said not yet but come in well best thing we did the ribs to start with where full of meat not the normal skinney ones you get then the fajita well they where lovely the four...

We arrived at this lovely restaurant as a family of seven without a reservation on a Thursday evening and they were so helpful to fit us in. The kids loved their meals and we loved the Fajitas. The milkshakes were also fab. The service is...

Best food…best service….best restaurant in Broadstairs!!!! Kyra is an amazing manager and Jake was an outstanding waiter…exceptional with the details!!! A must to visit whilst here X

This is a great place. Food, drinks and staff all perfect. Even the music was good 😁. Definitely will be returning, We all agreed that this is a new favourite place.

Admittedly we're not what you'd call regulars but we've eaten here once or twice a year for quite a few years...this was the worst visit we've had. We booked for 4pm as we like a quieter time to eat and when we arrived we were...

Amazing friendly restaurant perfect for the family! Great tasting food and portions are large :-) A must eat here when visiting Broadstairs!

Came here yesterday for lunch, had never been before. Food was great (fajitas and burgers) and big portions! Desserts also lovely! We came at lunch and was quiet and service was quick and waitress really friendly. Would defo come back :-)

I hosted my best friends joint stag and hen meal here and I cannot begin to describe how amazing the night was. The staff was extremely accommodating from the start, allowed us to decorate early, arranged the restaurant so our guests could all feel included....

Popped to raindells for a birthday dinner of a big party and what a service!! Amazing food, amazing service and absolutely lovely staff. Thank you so much. Will defo coming back

Popped in for a quick coffee and pancakes mid afternoon. The staff appeared to be friendly although not very organised... Had to ask for a menu when the waitress came to take the food order. Ordered Coffees and pancakes to share, was informed after about...

A place to eat does not need an over the top menu but does need to do what it does well. Raindell's provide great American style food with friendly service. Best burger menu and awesome puds!

This was my second visit to Raindell's, both of which have been large table bookings 10+. The staff are great and relay everything very well. Food is very tasty and a lot of it. If busy in there it becomes very noisy.

We had the most amazing food! And the staff were so accommodating and really helpful, and they were short staffed but you would not have known it!

Had a lovely meal here today for the first the Ribs are Amazing, big portions!! Will be back. The owners daughter was so friendly and helpful, and made sure everything was okay. Must go and visit this place you will not be disappointed!!

First time going, and it was amazing! Highly reccomend and we will be back with our kids! Fantastic!

What a little gem. Great atmosphere & second to none service, food was pretty good too. First visit & definitely won’t be our last. Thankyou for a great evening

Had a lovely meal here last night for my sister in law’s 18th birthday, the staff when attentive and made sure we was ok and the food was spot on, I’m saying this as a chef and I do know the owners, but wasn’t treated...

We actually visited this restaurant twice as we all agreed how great it was and the food was plentiful. The waitresses were very friendly. The service was excellent. The tables were socially distanced. There was a good atmosphere and it was packed. In the height...

First time back since Covid started! The staff were wonderful, the food was perfect! Can’t wait to visit again. Thank you raindells for a real treat

We went here on Thursday this week, wasnt really expecting too much, but oh my god this place is amazing. The food was awsome but it was the atmosphere that really made the evening. The staff are really friendly, we were looked after by Kyra...

During lockdown my husband and I ordered from Raindells. The food was delicious and so agreed to visit when lockdown was eased. Fast forward a few months and we booked a table for 7 for my mums belated birthday. I cannot speak more positively of...

Nice waitress and good at following COVID recommendations. It’s the only positive things I have to say. The quality is poor, I have see many fast foods with better food quality. The fries aren’t good. The food is too rich and the portions are way...

Let’s face it getting a table for eight in August in a UK holiday resort like broadstairs is as rare as finding a truck driver these days! But we did by chance stumble across Raindell’s. Lovely family owned business, cool environment and friendly service. They...

Great family run restaurant very good to solo travellers lovely food and an excellent menu I have been coming here for 4 years. Will be sad to say goodbye to them x A must visit when you come to Broadstairs x

We spend about a week in Broadstairs every year and this is one of our go-to places. Like everywhere else with freshly cooked food, there's a little element of inconsistency from time to time but the food is always very good to excellent. Starters -...

I asked for a breakdown of a dish on the menu and was sure I was clear on my order. The waitress came back with another dish I clearly had not wanted. Then the waitress tried again and it looked like a tin of cat...

Great tasty food , & sensibly priced. 4 young chefs working VERY hard & professionally. Waitress Sade was very polite & equally professional. Many thanks lovely visit & will definitely visit again. Pretty sure need to book ahead, not a massive restaurant.

I had never visited Raindells before last night but I have to say I was totally blown away by the place! Food quality is top notch, all freshly cooked to order and sizeable portions. Staff very friendly and knowledgeable about the menu, an all round...

We visited Raindells American diner as a family of 6, 4 adults and 2 children. The service was absolutely superb, they could not do enough for us. Lovely atmosphere and quality food. Thank you 😊

Super-friendly little place in centre of town, close to seafront (and a few excellent micro-pubs). They also managed to accommodate our late-in-the-day change in table time with ease. Menu had plenty of choice for even the fussiest in our party - especially on the dessert...

First impressions, clean with relaxing decor and layout, all the staff were very friendly and took us straight to our table and from the moment we sat down we were looked after brilliantly. The music playlist was spot on, quick service, hot, fantastic food and...

Very friendly greeting on arrival and throughout our meal. So much choice on the menu for all ages (kids 9,15,17). Everything was hot, tasty and very good portion sizes. My youngest was particularly impressed with his children's menu choices, much more interesting than most other...

Ordered last night due to no fault of their own they had a power cut so was unable to answer phones or cook any food. Went to the restaurant and they explained to us. I don’t think it’s fair for the bad reviews people have...

Just wanted to review this restaurant again, as now it's the takeaway service of course. We have eaten in the restaurant on quite a few occasions but I have to say, the food is also very good during lockdown. I've tried a few of the...

What can I say, Amazing food including Gluten Free options for my daughter who has Coeliac. We've eaten in there a few times,service is excellent, staff always welcoming and friendly. In these horrible times that we find ourselves in it is nice to know that...

We got a takeaway from here so i can't comment on the restaurant quality or service, but the takeaway was poor at best. We ordered via Just Eat which was easy and the food arrived in good time. We ordered a number of starters; nachos,...

I ordered from this restaurant for delivery and it was atrocious, the food arrived after an hour and a half (bearing in mind it was a Thursday). It arrived stone cold and the burger was raw in the middle still!! For the price it cost...

My family and I had a Raindells take away tonight and we were pleasantly surprised. My husband picked it up and it was all boxed up very well even the desserts. It was still nice and hot and it all tasted delicious. Made a nice...

I went here slightly before lockdown with my boyfriend and his family. At first it was a welcoming experience and we got seated. Then we ordered and once our food arrived the food was cold and just didn’t taste nice. We only complained the food...

Friendly staff welcomed us as soon as we arrived, and it was nice to see COVID regulations being strictly followed with warm and welcoming faces. The food was excellent with generous portion sizes, great cocktails too!!

I enjoyed an excellent meal here with friends. The service was friendly and COVID restrictions were dealt with very well. The food was amazing! The vegan and vegetarian options are incredible. There is so much choice on the menu we couldn’t decide what to order!...

Thankyou so much for a lovely evening. Not only did you know how to deal with the new covid rules making sure everyone was safe the staff were friendly and food was amazing. It also gets my partners vote and coming from Colorado USA he...

Went in this evening, largely because the “posher” places were fully booked, to be honest. However, we couldn’t fault the cleanliness and precautions. The food was timely and good. The only bone of contention was a drunken group which, once they’d arrived, dominated proceedings, making it nigh on impossible to have a conversation. Staff did try their best to keep them quiet but they were pretty far gone. The group were not offensive, apart from their language and volume, but had obviously ended up there after an afternoon of boozing elsewhere. This can happen anywhere but I did feel for the poor waitresses that had to try and keep it under control. Well done girls, I hope your boss appreciates you as much as we do.

We came here last night and from start to finish everything was great. There was lots of space between the tables so straight away we felt relaxed. The staff were attentive and helpful the drinks and food arrived promptly. I had wings to start followed by the ribs and my wife had halloumi followed by the coconut shrimp,very tasty meals all round and very generous portions. We will definitely be back

Very friendly staff. Burger tasted frozen. Over cooked and dry. Took over an hour to be served. Mediocre. Would not recommend.

Booked a meal with my family for my sons birthday. Had to wait 30 minutes after the Booked time. One of the reasons we chose the restaurant was the milkshakes but they were unable to make any as they took too long!The food was OK not amazing, the service was average.Would I go again. I’m not sure on this one, a maybe?

Really lovely meal yesterday evening, food was really good. Service excellent, would highly recommend.

Staff are great and the food was excellent. Some less nice places along the same road but I would recommend this one.

Excellent and timely service! Many visits here over the years during holidays in Broadstairs and the food was amazing as usual. Very Covid compliant we felt safe and enjoyed our outing. Kyra was our waitress and was extremely helpful and friendly and is a credit to Raindell’s!

We visited Raindells last night and had a lovely meal. The welcome we received was so warm and we were quickly seated. Our orders were taken swiftly and soon drinks arrived - the cocktails were delicious and reasonably priced. Our starters were spot on - garlic prawns and garlic mushrooms. The mains were even better. My wife who’s vegetarian was amazed at the amount of options and went for the halloumi sizzling fajitas. The flavours were amazing as we the generous portion size. We couldn’t finish the fajitas so they kindly offered a doggy bag so we have today’s lunch sorted!I had the bbq pulled pork burger which was so tasty.As it was a Wednesday in August we received the £10.00 discount but even without the discount it’s cracking value for money. But the reason why this restaurant get 5 stars is the friendly waitresses - they really did make the evening. It was our first visit but they were charming. Another point to mention is that they also have a wide choice for vegans. Overall a superb dinner out and we can’t wait to return especially with my son who I’m sure will opt for one of the amazing burgers.

We came here for an evening meal while on holiday in Broadstairs and enjoyed it immensely. We had visted a few other resturants in the area which where disappointing so when we had dinner here we where so pleased it was a good one. Food was plentiful, tasty and the menu choice was varied. The staff where attentive and very polite. We found out it was a family run independent while chatting with the owners daughter so very pleased to support this rather than a chain. Do visit as it was such a nice experience for us.

Great food but the main guy paul seems to not be there which is odd as he is the main feature along with the great food , bring him back as he is no1 with service, young people with fake smiles isnt the same :(

amazing food! Friendly workers! Such a great place to have a meal. I would definitely recommend this to anyone!

The food is plentiful and really well cooked and the serving staff are lovely. Highly recommend, we’ll be back!!

the food was lovely didnt have to wait long for it when it did arrive it was hot and looked excellent would go again

 dreadful and disappointingly overpriced meal. For over £10 a burger, we expected a pretty good burger...instead what we received were small, lukewarm, dry patties with very little filling. As for ordering the 'surf and turf' option, we decided not to eat more than one prawn as they were also lukewarm and smelt quite fishy. The macaroni cheese side also managed be greasy yet flavourless. The only part of the meal that was tolerable were the fries, which stayed crispy. I will never order from here again and am gutted that they earned £50 for such a terrible meal. Photos of the £10.99 Beef Houston Burger attached (beef patty, bacon, fried onions, fried mushrooms and Swiss cheese)

Have been to this lovely restaurant several times and was never disappointed until the last time a few weeks ago. We booked a table and I have to say staff were lovely but the service they provided was terrible. We were there 20 minutes before asked what we would like to drink and 20 minutes later they had not arrived so I asked the young man serving he said “I’m underage and can’t drink myself so I forgot about your drinks!” ... we waited over an hour and a half for food and when it arrived it wasn’t correct (items missing) with the waitress saying “well there’s enough there anyway!” ... the food as always was outstanding when it did arrive ... seemed to be more worried about sending takeaways out than serving customers in house .... we will give it one more try as the food is lovely and may have been a one off but it really has put me off! The average is for the service but the food was very tasty.

Raindells is local to us but after a few bad visits a couple of years ago we left a bad review and decided not to go back. The food was always outstanding but in previous visits the service was so bad that it spoilt the whole experience.After reading some good reviews we thought we would give it another go and I am so pleased we did. We had previously booked a table a few weeks back but had to cancel as we were poorly. The lovely waitressed actually recognised my voice and asked how we were etc. which I thought was lovely.I absolutely loved the fact that there is a whole Vegan menu so I didn’t have to go through the full menu to work out what to have! The Sloppy Joe Spicy Bean Burger was the nicest Vegan Burger that I have ever had. The portion was huge! I wasn’t to blown away by the Nachos starter though.It would have been nice to know what Wines were Vegan – Barnivore.com is a fab website for this!I could see Chef cooking and he looked so professional taking care to check the meals before they went out.Thw Waitress was so attentive and made sure we were ok and happyI can’t wait to come back. Thank you x

Firstly the staff are the most welcoming, friendly staff you will come across. The food is great, prices great. The only negative, i can't eat there every night.

My boyfriend and I visited sat 16th Nov. Quick service and the food was excellent. We would definitely recommend and if we are ever in Broadstairs again we will visit again .

It's a real shame as with a tweak or two this could become a staple to ordering in. My first experience was ordering though Just Eat. Maggie went for the 4 oz cheeseburger whereas I went for vegetarian chilli. We were given a delivery time... 15 minutes after which our order arrived. First thing to say is that the portions are very generous - with fries twice what one would get ordering 'large' from McDs... they were hot which was just as well as everything else was barely warm. Mind you they came ready salted... this really angers me as someone who must keep their salt levels low... you can easily add salt but you can't take it off! Given all we know about the amount of salt in our diets there should be a no salt default!My chilli came with salad, peppers & onions, 2 tortillas, guacamole, sour cream and salsa. My main criticism (after all the heat is down to 'Just Eat' deliveries not the restaurant) was how totally bland it all was. I could detect zero chilli in the chilli! So it was a mush of TVP. The peppers & onions were a smidge undercooked for my liking, I did't use the sour cream, the salsa was also totally devoid of taste and the only thing with a strong flavour was the guacamole which was so overdone with lime it was like eating just that fruit! Having watched as a roadside cafe in Mexico made me a guacamole picking limes and avocado from their own back yard I know how delicious a well made guacamole can be... this was over sour and a horrible texture to boot. I couldn't get past half a tortilla as they were cold and like leather. It goes without saying that Maggie's burger was cold too. I guess I would eat in the restaurant sometime just to see if my first experience was a one off... but as there was no response to my feedback I'm not encouraged to bother.

Stunningly presented food. Excellent speed of delivery. Very friendly & courteous driver. One item missing & the politest & most helpful staff over the phone. Missing item was cooked & then delivered by the young lady on the phone. Highly recommend. Outstanding service.

Had fabulous meal today for my son’s birthday. So much to choose from. Massive portions and food was really tasty. Excellent service. Hadn’t been there for few years but will definitely return soon. Thoroughly recommend it.

The food here is so tasty and the portion sizes do not disappoint!!! Been for dinner and breakfast here and the breakfast deal in particular has led to us choosing here as our number 1 for breakfast in Broadstairs, if not Thanet! Wide variety of food to choose from come dinner time and the staff are welcoming from the off and can't do enough to help you. Yes, you may wait between courses, but that's because their food is freshly cooked.

Very slow service it took an hour to get the starters and a further 45 mins to get the mains, by which time we were all past needing to eat.

We visited this lovely restaurant yesterday 12th Sept for dinner with the family. We were greeted by very friendly staff. We ordered our food - burgers, steaks etc. It came very well presented and cooked to perfection. I couldn’t wait to tuck in! It was fabulous. I would highly recommend to anyone. We will definitely be back for more.

Eaten here several times and always good.