Delivery
Pickup
Outdoor
The best restaurants serving American food in East of England
503 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
23 Opinions in 1 websites
Order a mother fupper and spicy fries and it was great … a bit messy, but decent burger which it should be for £12. It’s moved now and isn’t at the Dog House.
22 Opinions in 1 websites
I go here all the time and it amazing! The chicken kebab is so flavoursome only once have I had the chips and a saveloy and the chips was lovely but unfortunately the only bad thing to say bad about it was the saveloy, just tasted bland ! but since moving here I always go in there and the staff are lovely and now always make sure to get a chicken donner kebab taste just like if not better then GDK
21 Opinions in 1 websites
I’ve been buying Krispy Kreme pre-pandemic, but now their stores are only taking card payments to ensure “customer efficiency”. Yet, upon walking past this branch recently, they had a Pride flag saying “Everyone is welcome here”. Doubt that includes customers who prefer, on only able, to pay by cash, regardless of sexuality. One can buy their donuts with cash via their in-store cabinets, but I feel doing so would be supporting their business (not bought from Krispy Kreme since Nov 22).
12 Opinions in 1 websites
Before ordering today I checked the estimated delivery time which was 20-35mins. Ordered two burgers, two chips and two drinks. Waited over an hour and 10mins for them to even prepare my food, while the delivery time got longer and longer. Then all of a sudden cancelled my order. Absolutely no communication from the restaurant and when you call the line just rings. Won't be ordering from you again
7 Opinions in 1 websites
I ordered a coffee milkshake, and then saw one of the specials on the board. I asked if it was too late to change it (it would have been identical price) Rather than provide a decent customer service ..instead she said 'nah its too late'. Then they realised the coffee machine was broken. All of a sudden it wasn't too late to change my order ! I just said I would like a refund in which she responded 'sorry I can't because my manager isn't here'. As far as I'm concerned, thats not my problem. I pushed back against this and said no, I would like a refund. No apology for the inconvenience or any kind of acknowledgement for their mistake. The girl making the milkshakes decided she wanted to butt her nose in, so I started to receive EXTREMELY rude and evil looks from her. She was also highly unprofessional, rolling her eyes at other customers about me and laughing with other staff. It wasn't her business to get involved, and it is vile low levels of customer service. This is disgusting. She also didn't look as if she should have been working in a food service place, with fake eyelashes and nails. On the way out she decided to continue to give me dirty looks - thanks for sealing that further, I will not be returning. I will be ensuring to share on social media about your customer service.
6 Opinions in 1 websites
Can’t believe I am writing this as have eaten here a lot & normally really good but ordered boneless chicken for me & wife & it was awful 4 pieces of which I can only describe as cardboard , dry & beaten so thin you could probably see through it & when I phoned to complain they said they were to busy to listen, I just hope this isn’t the sign of things to come , Terry from Laindon
3 Opinions in 1 websites
We were absolutely amaZed by these chips - and they were defo worth the short wait! They’re double fried, so expect to pause a little longer than your usual chippy - but wow, these are delicious.
2 Opinions in 1 websites
Took my family there and was hopeful for some nice chicken. When you enter, there are plenty of tables. We found a table for 4 quickly. Noticed the table wasn’t clean and there was food on the seating. There are 6 ordering screens but only 3 were working, The ordering screen was easy to use and I elected to collect from the counter. We waited patiently (hungrily) for 30minutes then decided we need to see what’s happening, the staff member said our order would be with us shortly. 5 minutes later he arrived with a tray of food but no food for our kids, he said it would take 4 minutes. I asked why it took so long and what was the average wait, he said they were struggling due to having 2 large groups and usually orders took between 5-10 minutes. I was not impressed as there seemed to be plenty of staff. My wife ordered grilled chicken tenders and they were served in a cardboard box, when I lifted the box off the tray to pass it to her, a lot of liquid began literally pouring out of the corner. Needed quite a few napkins to mop it up. This liquid was oil (yuck). I ordered a ’Chicktopolis’ burger which was huge and to be fair was very nice. We all ordered skinny fries and there were plenty of them. They were adequate but no more. After 7-8 minutes the staff member arrived with the kids food ( grilled tenders again) and explained they were extremely hot. They were exactly that, they were far too hot to handle so we had to keep them away from the kids for a few minutes more. Once again they were practically swimming in oil and my kids were not impressed. I suspected microwavery as the chicken was very rubbery and chewy. We all ordered milkshakes with our meals and they were average at best, me and my son ordered chocolate but I found it challenging identifying any hint of chocolate. All in all a very underwhelming visit. Whilst we were there, roughly 55minutes, we saw no staff cleaning tables and the place began to look untidy very quickly. I had expected perhaps a different experience from the likes of KFC etc but this was so poor we will definitely not be returning. It was pretty disappointing that they made us wait so long, then they made us wait again for the kids food which was the same as my wife’s order. Why does it take sooo long for chicken And why the hell was the “grilled” chicken swimming in oil ?
2 Opinions in 1 websites
It is what it is. A hole in the wall in the second floor of the sports centre with tables in front. But offers good views to the sports hall and the swimming pool. Food and drinks as you would expect as well - machine coffee, pre-packed food. If your coffee cup is not quite full, it is topped off with hot water (!). Serving people lovely, though, and prices reasonable. But nobody would come here for the culinary experience….