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3.5

Based on 992 opinions finded in 4 websites

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Nº 386 in 483 in Huntingdonshire

Nº 7 of 14 American in Huntingdonshire

CUSTOMERS TALK ABOUT DISHES WITH..chickenonioncheesecokebacon

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Amazing service. Food was really good would recommend this BK site to anyone. Top quality food, amazing team that smile and clean restaurant

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Annonomous Deer . 2024-11-18

MORE AT Google

Great service always and order is always spot on and as requested.

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Victoria Roberts . 2024-11-17

MORE AT Google

friendly staff and good service. thank you to all

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Logan Patterson . 2024-11-13

MORE AT Google

Very good service very good burgers

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Sula Kasujja . 2024-11-05

MORE AT Google

Superb customer service from ant and Joe. So welcoming and helpful. They made sure my experience at Burger King st Neots was good. Good food good service happy customer. Thanks guys

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Adam Clarke (Clxrkeyy) . 2024-10-23

MORE AT Google

It was great service and great food

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Vivyane Pedro . 2024-10-20

MORE AT Google

lovely food, excellent service amd friendly staff. will defo be back.

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Abdul Sahid . 2024-10-20

MORE AT Google

So we have continuation. GDPR breach… we see each other in court now as you clearly believe that you have ultimate power of keeping data unsecured. When someone makes SAR you comply, not ignore. Now I have to spend a lot of money… but don’t worry you will compensate. Plus distress… I’m not giving you anymore chances. Also now I’m adding photos which p shows your lack of skills, how dirty you are guys, what language you use towards staff. See you in court. If you're considering working at or even visiting the Burger King in St Neots, you might want to think twice. My experience there was far from pleasant, and I feel it's important to share these issues with others. **Toxic Work Environment:** The atmosphere is plagued by exclusion and bullying. The general manager, along with most shift managers, fosters a culture of disrespect. The only exception is Joe, who is still learning and shows promise. Unfortunately, management encourages negative behavior, making it difficult for anyone to feel included or respected. **Poor Hygiene Practices:** Why you keep using out of date buns? Stop doing so! Anisur if you order too much then it is what it is. Bin it, report waste and stop killing customers! And yet you give prefers to other staff to follow this rule. Unbelievable! Consistent hygiene lapses are a major concern. Staff regularly handle raw meat without washing their hands before moving on to other tasks—this is a standard practice, alarmingly overlooked by management. This poses a serious health risk to both employees and customers. **Lack of Fair Treatment:** Unlike my previous experience at McDonald’s, where fairness and inclusion were prioritized, Burger King St Neots falls short. Employees face victimization and exclusion, especially if they stand up for their rights. Reporting issues only seems to exacerbate the situation, with management making false statements despite surveillance evidence. **Unprofessional Management:** The general manager’s conduct raises numerous red flags. He often works minimal hours, yet expects full attention and compliance from staff, even on their days off. There's also an expectation to complete online training at home without compensation. **Incompetent Handling of Complaints:** Attempts to address these issues internally have been ignored, forcing employees to consider external avenues for resolution. This reflects a severe lack of accountability and respect for employee welfare. In summary, Burger King St Neots exemplifies poor management and a toxic work culture. Until significant changes are made, I strongly advise seeking employment or dining elsewhere. Everyone deserves a safe and respectful work environment, and unfortunately, this location does not provide that.

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Mi Giem (Real Audits) . 2024-10-18

MORE AT Google

I drove around so didn't experience the atmosphere but the staff were friendly and the Whopper was lovely as always 😊

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Zoe Furness . 2024-10-18

MORE AT Google

Good vegan option. Thank you to the team at burger king st Neots. You really did well in serving me and my family today.

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Saschu Miah . 2024-10-17

MORE AT Google

Perfect example of a real fast food. Fast and good service, amazing food

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Mahfooz siddiqui . 2024-10-17

MORE AT Google

Thank you Burger King st Neots. A true gem just off the A1

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Marvin Fisher . 2024-10-17

MORE AT Google

Good service friendly staff. Thanks Burger King

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sultan ahmed . 2024-10-08

MORE AT Google

Good service. I ordered the chicken steak Angus meal and it was really nice and was packed really quick and very well. Love the service here too it was amazing. The staffs were great .

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niloran thayananthan . 2024-10-08

MORE AT Google

My favourite sandwich the vegan royal. Taste like chicken but it’s not chicken 😏 lovely staff great food and service. Thanks Burger King st neots

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Sumon Khan . 2024-10-08

MORE AT Google

food was hot definitely drivet pleasant

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paul . 2024-09-28

MORE AT Just Eat

Drinks were forgotten, I had pickles which I’d asked to have removed, spoke to the restaurant who didn’t seem to care, very poor customer service

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Kerry . 2024-09-25

MORE AT Just Eat

I don’t normally write a review for my takeaways but this one from Burger King deserves one. Absolutely perfect, did not arrive cold like other takeaways, and the food was well packaged and put together, it made for a really enjoyable meal.

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Joy . 2024-09-19

MORE AT Just Eat

BK called me to confirm the order and still got it wrong. Both burgers didn't have the extras. I called them and they said there is nothing they can do we just have to eat what was delivered otherwise contact Just Eat and request refund. This is very bad when I have paid for the food. Very disappointed and will not be ordering from BK anytime soon.

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Proverbs . 2024-09-13

MORE AT Just Eat

You guys are usually awesome i just put in a complaint because you sent the burger with no cheese when i paid for extra cheese and i sent proof…

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Kofi . 2024-09-13

MORE AT Just Eat

First time trying burger king, safe to say I've taken sh*ts bigger

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Georgina . 2024-08-31

MORE AT Just Eat

Stale fries , wrong order , brown lettuce in burger and overpriced ...

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Lily . 2024-08-25

MORE AT Google

Stale fries , wrong order , brown lettuce in burger and overpriced ...

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Lily . 2024-08-25

MORE AT Google

This is not the nearest burger King to me but I come to the drive thru here at night because the staff are always polite and friendly and never get my order wrong.

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Simon Waltham . 2024-08-08

MORE AT Google

This is not the nearest burger King to me but I come to the drive thru here at night because the staff are always polite and friendly and never get my order wrong.

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Simon Waltham . 2024-08-08

MORE AT Google

Wrong order sent out and driver was not able to help as he had clicked next customer

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hayley . 2024-07-30

MORE AT Just Eat

Fast friendly service, clean tables etc... parking has weird lay out, but as that's my only criticism is doing well.

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Dave Bell . 2024-07-21

MORE AT Google

yummy food, great service! definitely coming back to this location

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Jack Roberts . 2024-07-13

MORE AT Google

We visited the restaurant in st Neots at a busy lunchtime. Although we found it difficult to find a parking spot, as there is a very small area for cars , once inside the restaurant it was very quiet . Most of the trade appeared to be for the drive thru. Our meal was served quickly and was excellent . We had a steak burger which was very tasty . Definitely a 👍.

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Patricia Dowton . 2024-07-13

MORE AT Google

Tasty, hot and delivered quickly. Caesar fries are delicious.

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Katie . 2024-06-12

MORE AT Just Eat

While eating my chips i noticed a piece of cleaning scouring pad

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SIMON . 2024-06-08

MORE AT Just Eat

Really friendly staff and food was really tasty. Restaurant is clean and food was served promptly. We dined in. Will definitely return

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A . 2024-06-01

MORE AT Google

Took five minutes to process the order

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Richard Bourne . 2024-05-30

MORE AT Google

Delivered perfectly on time without my burger so pretty pointless really. Thank you so so much.

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Jacob . 2024-05-25

MORE AT Just Eat

Onion rings tasted like they were cooked in old oil not pleasant. Burger tasted weird. Like the grill had not been cleaned. Only saving grace of the whole meal was the chips.

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S . 2024-05-23

MORE AT Just Eat

So happy the plant based whopper is back. My favourite at burger king. Good service from here as always. Lovely staff always helpful

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Khasru Miah . 2024-05-23

MORE AT Google

I went there looking for something hot but ended up having something cold the bread was really saggy and the menu was really confusing, the attendant did a bad face because I was taking too long looking at the menu, and I was the only customer in the store. End up paying 3 pounds more than what was written in the menu without knowing why. I believe it is better to not go back to Bugger king anymore.

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Marco Chaves . 2024-05-22

MORE AT Google

Waited at till for staff to take order. After 5 minutes of looking I looked through the kitchen to find staff on their phone in the office, realised we were stood there then proceeded to take our order. Food was quick yes but tasted like it had been sat for some time. Then part of our order was apparently still being cooked so waited for this by eating our food. Half way through staff shouted our order was ready. Parking is a joke as 3 chains being Costa, KFC and Burger King all share 1 car park. Considering the place was empty, tables and floors were dirty and clearly not cleaned. Overall not 100% satisfied

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Curtis Bell . 2024-05-22

MORE AT Google

Food was the best I’ve had in a long time staff was lovely food was piping hot would recommend

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Joe Groome . 2024-05-17

MORE AT Google

Best Burger king Whopper ever. I ordered extra bacon n chesse. It was delicious. The chips were fantastic as well.

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Sean Palliser . 2024-05-10

MORE AT Google

Food piping hot. Driver friendly

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Chelsea-Marie . 2024-04-30

MORE AT Just Eat

Order was correct, food was still warm, and the delivery person was super friendly!

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RaeAnna . 2024-04-28

MORE AT Just Eat

I was best pleased when i came into the burger king and was served by the lovely Jessica. The food was delightful as was the service. She ensured we got our food quickly and helped us out with suggestions. Halloumi fries were yummy!! Will be returning. Good vibes.

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Kaiden H . 2024-04-25

MORE AT TripAdvisor

Delivery driver was polite and fast with delivering the food

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Katie . 2024-04-12

MORE AT Just Eat

It's a fast food chain. It was fast, and it was food. Fast food isn't cheap anymore either. The staff was a bit rude, the place was fairly clean, the food was hot, came quickly, it tasted better than Macdonald's but still tasted like fast food, it was fine. In a pinch would go there again.

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Jonathan Cartwright . 2024-04-03

MORE AT Google

Burger was very flavourless and dry

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Kate . 2024-04-03

MORE AT Just Eat

Originally ordered through just eat (who you can only contact through email now), driver got mixed up, the restaurant was lovely enough to re deliver the fresh food themselves, so kind and considerate and empathetic towards diatary requirements, lovely staff and food thank you again

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Sophie Boyes . 2024-03-06

MORE AT Google

I paid for extra cheese and it didn’t have my cheese! Food was like warm

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Jade . 2024-03-03

MORE AT Just Eat

I didn't receive a caprisun with my meal or a mayo

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Ellie . 2024-02-28

MORE AT Just Eat

best experience, food was hot staff was grwat

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yom yom . 2024-02-11

MORE AT Google

Friendly staff, good food, quick service

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Archie Mcewanッ . 2024-02-11

MORE AT Google

Great food. Served hot. Quick service. Would recommend to anyone in the area. I haven’t had a bad experience, the staff are friendly.

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Archie M . 2024-02-11

MORE AT TripAdvisor

didn't receive our second drink and gave us mayo instead of spicy mayo. definitely wont be ordering again.

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ellieanna . 2024-02-06

MORE AT Just Eat

fast service and friendly staff

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Amitsidhu Sidhu . 2024-02-05

MORE AT Google

Helpful staff. Good food hot and fresh

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Mujib Rahman . 2024-02-05

MORE AT Google

I had very good experience in this restaurant all the staff members are very nice and polite.

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neha . 2024-02-05

MORE AT Google

Staff was very nice and the manager on shift was very caring

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Error:3 . 2024-02-04

MORE AT Google

Food was great, Service was quick and Staff were friendly

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Ant Groome . 2024-02-04

MORE AT Google

very kind and helpful staff, helped me with my order very well and professionally

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Charlotte Broadhurst . 2024-02-02

MORE AT Google

Burgers were cold and the large fries box was a quarter full, my kids meal fries had more in

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Giuseppe . 2024-02-02

MORE AT Just Eat

i ate in burger the staff were friendly, dinning are clean and the was food prepared quickly

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nathaniel jr shush you go . 2024-02-02

MORE AT Google

Great delivery shame some of it was missing

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Mark . 2024-01-25

MORE AT Just Eat

Poor delivery service , food cone stone cold , was not worth eating and when I explained to merchant and just eat I just get ignored for weeks on end , bad customer service and support

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Imer . 2024-01-22

MORE AT Just Eat

The burger was smaller than expected.

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Katie . 2024-01-18

MORE AT Just Eat

Sat in St neots BK with my husband and all of a sudden out from the kitchen we hear someone honk up phlegm. Absolutely disgusting. Will never eat there again. Bunch of lads behind the counter. The server was very nice but that sound coming from the back half way through our meal was vile

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Dolly X . 2024-01-16

MORE AT Google

Forgot two meals again not the first time either

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Renee . 2024-01-14

MORE AT Just Eat

burger tastes like plastic and cold

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ellieanna . 2024-01-14

MORE AT Just Eat

Crammed the whole order in a tiny bag. Crushed items and also had a missing item. dinner ruined!

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Grant . 2024-01-07

MORE AT Just Eat

Delivered on time but food was cold

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Martin . 2024-01-05

MORE AT Just Eat

AGAIN! We ordered 2 original Coca Cola, we were sent 2 Coke Zero, we didn’t want these. I ordered the other 2 bacon cheese burgers the other night and was sent 2 chicken Royales and just a note on the receipt to say there was no beef!! This is ridiculous. Very very poor!!!

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Maguire . 2024-01-03

MORE AT Just Eat

New lazy stuff,very bad new stuff inside very busy,but 3 people in smoking area,lazy

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Tiny Ton . 2023-12-29

MORE AT Google

Slow service, dry buns and burgers. Barely anyone in and dirty tables.

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Kathie Pugh . 2023-12-28

MORE AT Google

Specifically ordered without cheese due to food allergy but sure enough cheese on the burger! Soggy and cold chips and onion rings. Whole order thrown straight in bin.

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Daniel . 2023-12-28

MORE AT Just Eat

It was cold and I had to reheat

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Tony . 2023-12-21

MORE AT Just Eat

Very disappointed my daughter's drink was missing

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dominic . 2023-12-16

MORE AT Just Eat

Drink was wrong and food was just left on doorstep if I hadn’t of gone to go see if the driver was in the street wouldn’t of known it was there so the food was cold, door bell is there for a reason

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Jacob . 2023-12-11

MORE AT Just Eat

I ordered 2x Coca Cola Zero but received the classic ones

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Janine . 2023-12-11

MORE AT Just Eat

Forgot my dips Wrong coca-cola paid for sugar

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Kieran . 2023-12-09

MORE AT Just Eat

My food never turnt up but its saying it was delivered i was waiting for you to assigh me a driver amd you never did before burger king closed

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Dillon . 2023-12-08

MORE AT Just Eat

Not happy as I spend 25£ and didn't received my freebie jalapeno cheese

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Natalia . 2023-12-08

MORE AT Just Eat

Food was cold AGAIN for the 3rd time from this restaurant. Will not be ordering again

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Mandy . 2023-12-08

MORE AT Just Eat

Took ages to come, turned up cold and missing chips. When it's £30ish for 2 burgers and a side you would think you at least would get what you pay for.

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Patrick . 2023-12-07

MORE AT Just Eat

I asked for Coke Zero, but instead recieved diet coke which is a different drink.

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Jonathan . 2023-12-07

MORE AT Just Eat

Very nice delivery driver. Absolutely wonderful, chips were to perfection

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Maestro . 2023-12-07

MORE AT Just Eat

Very disappointed with the services offered. When driver brought our order one item was missing and while he was taking the kids juices out he dropped it in front of my house and the juice broke and splashed all over my hallway. I have requested a refund and been told this will be allocated, but there have been a few days now and still no refund or reply to my latest email has been sent! VERY DISAPPOINTED INDEED!!

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Andreia . 2023-11-25

MORE AT Just Eat

Cold burgers so cold in fact the cheese didn't even melt plus the bun tasted stale

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Kirk . 2023-11-21

MORE AT Just Eat

Ok it was a busy saturday lunchtime but 2 parts of drive thru order for 3 meals missing . One fries and one burger . Called to complain and request refund onto card but told they can only do cash refund if i go in !

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Dave Feldman . 2023-11-18

MORE AT Google

Food was just okay. Overpriced and not up to the usual standard.

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Steve Johnson . 2023-11-15

MORE AT Google

Wasn’t a double whopper as ordered!

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Samantha . 2023-11-10

MORE AT Just Eat

Very nice delivery man,food in good condition

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Lorreta . 2023-11-04

MORE AT Just Eat

Some of the food wasn’t exactly as ordered which is annoying!

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Gill . 2023-11-03

MORE AT Just Eat

Just been in. Had the double bacon cheese burger. Really tasty! Chip's. Nuggets and coke.

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Ethan Mcguire . 2023-10-19

MORE AT Google

A burger that was part of the kings grand slam meal was missing. Tried to contact for a partial refund via the app but received an email that someone will look into this and email me back, so I have not heard anything yet. The delivery time was changed and delivered later than initially advised/ expected. The food that was delivered was good though, so the stars go to that, but not happy with the rest of the service.

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Andreia . 2023-10-18

MORE AT Just Eat

The app said food would arrive 5 past the hour but then continually updated for another 45 minutes late over the original delivery window. On top of this, the food was stone-cold and barely edible. Chips had gone soft where they had been sitting around for so long and a cold burger. Would not recommend it.

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Mark . 2023-10-09

MORE AT Just Eat

Delivery was great, however items were forgotten and we were not able to resolve them physically. we have to go online for this to be resolved which is a little frustrating.

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Amanda . 2023-10-06

MORE AT Just Eat

My £5 discount did not come off.

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Andrew . 2023-10-06

MORE AT Just Eat

The food was cold. The chips box was wet and soggy. Not happy at all.

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Proverbs . 2023-10-06

MORE AT Just Eat

Lovely just just eat delivery driver

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Sofia . 2023-09-22

MORE AT Just Eat

Missing chicken nuggets, missing extra bacon in two burgers and chips were slightly underdone

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Addison . 2023-09-21

MORE AT Just Eat

Food and service excellent I went there early afternoon and I was the only one in there so unable to give a true reflection on atmosphere

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Alan Tanner . 2023-09-13

MORE AT Google

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