Based on 992 opinions finded in 4 websites
Based on 992 opinions finded in 4 websites
Nº 386 in 483 in Huntingdonshire
Nº 7 of 14 American in Huntingdonshire
Opinions
Amazing service. Food was really good would recommend this BK site to anyone. Top quality food, amazing team that smile and clean restaurant
Annonomous Deer . 2024-11-18
MORE AT Google
Great service always and order is always spot on and as requested.
Victoria Roberts . 2024-11-17
MORE AT Google
friendly staff and good service. thank you to all
Logan Patterson . 2024-11-13
MORE AT Google
Very good service very good burgers
Sula Kasujja . 2024-11-05
MORE AT Google
Superb customer service from ant and Joe. So welcoming and helpful. They made sure my experience at Burger King st Neots was good. Good food good service happy customer. Thanks guys
Adam Clarke (Clxrkeyy) . 2024-10-23
MORE AT Google
It was great service and great food
Vivyane Pedro . 2024-10-20
MORE AT Google
lovely food, excellent service amd friendly staff. will defo be back.
Abdul Sahid . 2024-10-20
MORE AT Google
So we have continuation. GDPR breach… we see each other in court now as you clearly believe that you have ultimate power of keeping data unsecured. When someone makes SAR you comply, not ignore. Now I have to spend a lot of money… but don’t worry you will compensate. Plus distress… I’m not giving you anymore chances. Also now I’m adding photos which p shows your lack of skills, how dirty you are guys, what language you use towards staff. See you in court. If you're considering working at or even visiting the Burger King in St Neots, you might want to think twice. My experience there was far from pleasant, and I feel it's important to share these issues with others. **Toxic Work Environment:** The atmosphere is plagued by exclusion and bullying. The general manager, along with most shift managers, fosters a culture of disrespect. The only exception is Joe, who is still learning and shows promise. Unfortunately, management encourages negative behavior, making it difficult for anyone to feel included or respected. **Poor Hygiene Practices:** Why you keep using out of date buns? Stop doing so! Anisur if you order too much then it is what it is. Bin it, report waste and stop killing customers! And yet you give prefers to other staff to follow this rule. Unbelievable! Consistent hygiene lapses are a major concern. Staff regularly handle raw meat without washing their hands before moving on to other tasks—this is a standard practice, alarmingly overlooked by management. This poses a serious health risk to both employees and customers. **Lack of Fair Treatment:** Unlike my previous experience at McDonald’s, where fairness and inclusion were prioritized, Burger King St Neots falls short. Employees face victimization and exclusion, especially if they stand up for their rights. Reporting issues only seems to exacerbate the situation, with management making false statements despite surveillance evidence. **Unprofessional Management:** The general manager’s conduct raises numerous red flags. He often works minimal hours, yet expects full attention and compliance from staff, even on their days off. There's also an expectation to complete online training at home without compensation. **Incompetent Handling of Complaints:** Attempts to address these issues internally have been ignored, forcing employees to consider external avenues for resolution. This reflects a severe lack of accountability and respect for employee welfare. In summary, Burger King St Neots exemplifies poor management and a toxic work culture. Until significant changes are made, I strongly advise seeking employment or dining elsewhere. Everyone deserves a safe and respectful work environment, and unfortunately, this location does not provide that.
Mi Giem (Real Audits) . 2024-10-18
MORE AT Google
I drove around so didn't experience the atmosphere but the staff were friendly and the Whopper was lovely as always 😊
Zoe Furness . 2024-10-18
MORE AT Google
Good vegan option. Thank you to the team at burger king st Neots. You really did well in serving me and my family today.
Saschu Miah . 2024-10-17
MORE AT Google
Perfect example of a real fast food. Fast and good service, amazing food
Mahfooz siddiqui . 2024-10-17
MORE AT Google
Thank you Burger King st Neots. A true gem just off the A1
Marvin Fisher . 2024-10-17
MORE AT Google
Good service friendly staff. Thanks Burger King
sultan ahmed . 2024-10-08
MORE AT Google
Good service. I ordered the chicken steak Angus meal and it was really nice and was packed really quick and very well. Love the service here too it was amazing. The staffs were great .
niloran thayananthan . 2024-10-08
MORE AT Google
My favourite sandwich the vegan royal. Taste like chicken but it’s not chicken 😏 lovely staff great food and service. Thanks Burger King st neots
Sumon Khan . 2024-10-08
MORE AT Google
food was hot definitely drivet pleasant
paul . 2024-09-28
MORE AT Just Eat
Drinks were forgotten, I had pickles which I’d asked to have removed, spoke to the restaurant who didn’t seem to care, very poor customer service
Kerry . 2024-09-25
MORE AT Just Eat
I don’t normally write a review for my takeaways but this one from Burger King deserves one. Absolutely perfect, did not arrive cold like other takeaways, and the food was well packaged and put together, it made for a really enjoyable meal.
Joy . 2024-09-19
MORE AT Just Eat
BK called me to confirm the order and still got it wrong. Both burgers didn't have the extras. I called them and they said there is nothing they can do we just have to eat what was delivered otherwise contact Just Eat and request refund. This is very bad when I have paid for the food. Very disappointed and will not be ordering from BK anytime soon.
Proverbs . 2024-09-13
MORE AT Just Eat
You guys are usually awesome i just put in a complaint because you sent the burger with no cheese when i paid for extra cheese and i sent proof…
Kofi . 2024-09-13
MORE AT Just Eat
First time trying burger king, safe to say I've taken sh*ts bigger
Georgina . 2024-08-31
MORE AT Just Eat
Stale fries , wrong order , brown lettuce in burger and overpriced ...
Lily . 2024-08-25
MORE AT Google
Stale fries , wrong order , brown lettuce in burger and overpriced ...
Lily . 2024-08-25
MORE AT Google
This is not the nearest burger King to me but I come to the drive thru here at night because the staff are always polite and friendly and never get my order wrong.
Simon Waltham . 2024-08-08
MORE AT Google
This is not the nearest burger King to me but I come to the drive thru here at night because the staff are always polite and friendly and never get my order wrong.
Simon Waltham . 2024-08-08
MORE AT Google
Wrong order sent out and driver was not able to help as he had clicked next customer
hayley . 2024-07-30
MORE AT Just Eat
Fast friendly service, clean tables etc... parking has weird lay out, but as that's my only criticism is doing well.
Dave Bell . 2024-07-21
MORE AT Google
yummy food, great service! definitely coming back to this location
Jack Roberts . 2024-07-13
MORE AT Google
We visited the restaurant in st Neots at a busy lunchtime. Although we found it difficult to find a parking spot, as there is a very small area for cars , once inside the restaurant it was very quiet . Most of the trade appeared to be for the drive thru. Our meal was served quickly and was excellent . We had a steak burger which was very tasty . Definitely a 👍.
Patricia Dowton . 2024-07-13
MORE AT Google
Tasty, hot and delivered quickly. Caesar fries are delicious.
Katie . 2024-06-12
MORE AT Just Eat
While eating my chips i noticed a piece of cleaning scouring pad
SIMON . 2024-06-08
MORE AT Just Eat
Really friendly staff and food was really tasty. Restaurant is clean and food was served promptly. We dined in. Will definitely return
A . 2024-06-01
MORE AT Google
Took five minutes to process the order
Richard Bourne . 2024-05-30
MORE AT Google
Delivered perfectly on time without my burger so pretty pointless really. Thank you so so much.
Jacob . 2024-05-25
MORE AT Just Eat
Onion rings tasted like they were cooked in old oil not pleasant. Burger tasted weird. Like the grill had not been cleaned. Only saving grace of the whole meal was the chips.
S . 2024-05-23
MORE AT Just Eat
So happy the plant based whopper is back. My favourite at burger king. Good service from here as always. Lovely staff always helpful
Khasru Miah . 2024-05-23
MORE AT Google
I went there looking for something hot but ended up having something cold the bread was really saggy and the menu was really confusing, the attendant did a bad face because I was taking too long looking at the menu, and I was the only customer in the store. End up paying 3 pounds more than what was written in the menu without knowing why. I believe it is better to not go back to Bugger king anymore.
Marco Chaves . 2024-05-22
MORE AT Google
Waited at till for staff to take order. After 5 minutes of looking I looked through the kitchen to find staff on their phone in the office, realised we were stood there then proceeded to take our order. Food was quick yes but tasted like it had been sat for some time. Then part of our order was apparently still being cooked so waited for this by eating our food. Half way through staff shouted our order was ready. Parking is a joke as 3 chains being Costa, KFC and Burger King all share 1 car park. Considering the place was empty, tables and floors were dirty and clearly not cleaned. Overall not 100% satisfied
Curtis Bell . 2024-05-22
MORE AT Google
Food was the best I’ve had in a long time staff was lovely food was piping hot would recommend
Joe Groome . 2024-05-17
MORE AT Google
Best Burger king Whopper ever. I ordered extra bacon n chesse. It was delicious. The chips were fantastic as well.
Sean Palliser . 2024-05-10
MORE AT Google
Food piping hot. Driver friendly
Chelsea-Marie . 2024-04-30
MORE AT Just Eat
Order was correct, food was still warm, and the delivery person was super friendly!
RaeAnna . 2024-04-28
MORE AT Just Eat
I was best pleased when i came into the burger king and was served by the lovely Jessica. The food was delightful as was the service. She ensured we got our food quickly and helped us out with suggestions. Halloumi fries were yummy!! Will be returning. Good vibes.
Kaiden H . 2024-04-25
MORE AT TripAdvisor
Delivery driver was polite and fast with delivering the food
Katie . 2024-04-12
MORE AT Just Eat
It's a fast food chain. It was fast, and it was food. Fast food isn't cheap anymore either. The staff was a bit rude, the place was fairly clean, the food was hot, came quickly, it tasted better than Macdonald's but still tasted like fast food, it was fine. In a pinch would go there again.
Jonathan Cartwright . 2024-04-03
MORE AT Google
Burger was very flavourless and dry
Kate . 2024-04-03
MORE AT Just Eat
Originally ordered through just eat (who you can only contact through email now), driver got mixed up, the restaurant was lovely enough to re deliver the fresh food themselves, so kind and considerate and empathetic towards diatary requirements, lovely staff and food thank you again
Sophie Boyes . 2024-03-06
MORE AT Google
I paid for extra cheese and it didn’t have my cheese! Food was like warm
Jade . 2024-03-03
MORE AT Just Eat
I didn't receive a caprisun with my meal or a mayo
Ellie . 2024-02-28
MORE AT Just Eat
best experience, food was hot staff was grwat
yom yom . 2024-02-11
MORE AT Google
Friendly staff, good food, quick service
Archie Mcewanッ . 2024-02-11
MORE AT Google
Great food. Served hot. Quick service. Would recommend to anyone in the area. I haven’t had a bad experience, the staff are friendly.
Archie M . 2024-02-11
MORE AT TripAdvisor
didn't receive our second drink and gave us mayo instead of spicy mayo. definitely wont be ordering again.
ellieanna . 2024-02-06
MORE AT Just Eat
fast service and friendly staff
Amitsidhu Sidhu . 2024-02-05
MORE AT Google
Helpful staff. Good food hot and fresh
Mujib Rahman . 2024-02-05
MORE AT Google
I had very good experience in this restaurant all the staff members are very nice and polite.
neha . 2024-02-05
MORE AT Google
Staff was very nice and the manager on shift was very caring
Error:3 . 2024-02-04
MORE AT Google
Food was great, Service was quick and Staff were friendly
Ant Groome . 2024-02-04
MORE AT Google
very kind and helpful staff, helped me with my order very well and professionally
Charlotte Broadhurst . 2024-02-02
MORE AT Google
Burgers were cold and the large fries box was a quarter full, my kids meal fries had more in
Giuseppe . 2024-02-02
MORE AT Just Eat
i ate in burger the staff were friendly, dinning are clean and the was food prepared quickly
nathaniel jr shush you go . 2024-02-02
MORE AT Google
Great delivery shame some of it was missing
Mark . 2024-01-25
MORE AT Just Eat
Poor delivery service , food cone stone cold , was not worth eating and when I explained to merchant and just eat I just get ignored for weeks on end , bad customer service and support
Imer . 2024-01-22
MORE AT Just Eat
The burger was smaller than expected.
Katie . 2024-01-18
MORE AT Just Eat
Sat in St neots BK with my husband and all of a sudden out from the kitchen we hear someone honk up phlegm. Absolutely disgusting. Will never eat there again. Bunch of lads behind the counter. The server was very nice but that sound coming from the back half way through our meal was vile
Dolly X . 2024-01-16
MORE AT Google
Forgot two meals again not the first time either
Renee . 2024-01-14
MORE AT Just Eat
burger tastes like plastic and cold
ellieanna . 2024-01-14
MORE AT Just Eat
Crammed the whole order in a tiny bag. Crushed items and also had a missing item. dinner ruined!
Grant . 2024-01-07
MORE AT Just Eat
Delivered on time but food was cold
Martin . 2024-01-05
MORE AT Just Eat
AGAIN! We ordered 2 original Coca Cola, we were sent 2 Coke Zero, we didn’t want these. I ordered the other 2 bacon cheese burgers the other night and was sent 2 chicken Royales and just a note on the receipt to say there was no beef!! This is ridiculous. Very very poor!!!
Maguire . 2024-01-03
MORE AT Just Eat
New lazy stuff,very bad new stuff inside very busy,but 3 people in smoking area,lazy
Tiny Ton . 2023-12-29
MORE AT Google
Slow service, dry buns and burgers. Barely anyone in and dirty tables.
Kathie Pugh . 2023-12-28
MORE AT Google
Specifically ordered without cheese due to food allergy but sure enough cheese on the burger! Soggy and cold chips and onion rings. Whole order thrown straight in bin.
Daniel . 2023-12-28
MORE AT Just Eat
It was cold and I had to reheat
Tony . 2023-12-21
MORE AT Just Eat
Very disappointed my daughter's drink was missing
dominic . 2023-12-16
MORE AT Just Eat
Drink was wrong and food was just left on doorstep if I hadn’t of gone to go see if the driver was in the street wouldn’t of known it was there so the food was cold, door bell is there for a reason
Jacob . 2023-12-11
MORE AT Just Eat
I ordered 2x Coca Cola Zero but received the classic ones
Janine . 2023-12-11
MORE AT Just Eat
Forgot my dips Wrong coca-cola paid for sugar
Kieran . 2023-12-09
MORE AT Just Eat
My food never turnt up but its saying it was delivered i was waiting for you to assigh me a driver amd you never did before burger king closed
Dillon . 2023-12-08
MORE AT Just Eat
Not happy as I spend 25£ and didn't received my freebie jalapeno cheese
Natalia . 2023-12-08
MORE AT Just Eat
Food was cold AGAIN for the 3rd time from this restaurant. Will not be ordering again
Mandy . 2023-12-08
MORE AT Just Eat
Took ages to come, turned up cold and missing chips. When it's £30ish for 2 burgers and a side you would think you at least would get what you pay for.
Patrick . 2023-12-07
MORE AT Just Eat
I asked for Coke Zero, but instead recieved diet coke which is a different drink.
Jonathan . 2023-12-07
MORE AT Just Eat
Very nice delivery driver. Absolutely wonderful, chips were to perfection
Maestro . 2023-12-07
MORE AT Just Eat
Very disappointed with the services offered. When driver brought our order one item was missing and while he was taking the kids juices out he dropped it in front of my house and the juice broke and splashed all over my hallway. I have requested a refund and been told this will be allocated, but there have been a few days now and still no refund or reply to my latest email has been sent! VERY DISAPPOINTED INDEED!!
Andreia . 2023-11-25
MORE AT Just Eat
Cold burgers so cold in fact the cheese didn't even melt plus the bun tasted stale
Kirk . 2023-11-21
MORE AT Just Eat
Ok it was a busy saturday lunchtime but 2 parts of drive thru order for 3 meals missing . One fries and one burger . Called to complain and request refund onto card but told they can only do cash refund if i go in !
Dave Feldman . 2023-11-18
MORE AT Google
Food was just okay. Overpriced and not up to the usual standard.
Steve Johnson . 2023-11-15
MORE AT Google
Wasn’t a double whopper as ordered!
Samantha . 2023-11-10
MORE AT Just Eat
Very nice delivery man,food in good condition
Lorreta . 2023-11-04
MORE AT Just Eat
Some of the food wasn’t exactly as ordered which is annoying!
Gill . 2023-11-03
MORE AT Just Eat
Just been in. Had the double bacon cheese burger. Really tasty! Chip's. Nuggets and coke.
Ethan Mcguire . 2023-10-19
MORE AT Google
A burger that was part of the kings grand slam meal was missing. Tried to contact for a partial refund via the app but received an email that someone will look into this and email me back, so I have not heard anything yet. The delivery time was changed and delivered later than initially advised/ expected. The food that was delivered was good though, so the stars go to that, but not happy with the rest of the service.
Andreia . 2023-10-18
MORE AT Just Eat
The app said food would arrive 5 past the hour but then continually updated for another 45 minutes late over the original delivery window. On top of this, the food was stone-cold and barely edible. Chips had gone soft where they had been sitting around for so long and a cold burger. Would not recommend it.
Mark . 2023-10-09
MORE AT Just Eat
Delivery was great, however items were forgotten and we were not able to resolve them physically. we have to go online for this to be resolved which is a little frustrating.
Amanda . 2023-10-06
MORE AT Just Eat
My £5 discount did not come off.
Andrew . 2023-10-06
MORE AT Just Eat
The food was cold. The chips box was wet and soggy. Not happy at all.
Proverbs . 2023-10-06
MORE AT Just Eat
Lovely just just eat delivery driver
Sofia . 2023-09-22
MORE AT Just Eat
Missing chicken nuggets, missing extra bacon in two burgers and chips were slightly underdone
Addison . 2023-09-21
MORE AT Just Eat
Food and service excellent I went there early afternoon and I was the only one in there so unable to give a true reflection on atmosphere
Alan Tanner . 2023-09-13
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East of England
2130 Opinions
I ordered online through the website , it said 25min for collection, then accepted by restaurant and then status was cooking. I went after 30min and it still said cooking (now found out it doesn't actually change to ready or let you know when it's ready but stays on this status until collected) It was ready so asked out of interest how long ago it was ready and was told about 20mins as they pretty much made it when the order came through- ordinarily great- very quick right 😆 however not when it said it was going to be 25min meaning it wasn't overly hot as been sitting there for 20min. It was fine and the staff were fine in explaining and food tasted OK just not that hot because of the above issue. I suggest as the time seems to have no correct indication to turn it off or adjust the timeframe given based upon how busy they are. I appreciate most people would probably head over after ordering or be happy to arrive and it be ready but I didn't go earlier as it said would be 25min and I had stuff to do so therefore took my time accordingly . Anyway apart from that issue the food was OK and donner meat and chips for £8 is fairly decent. Will try again another time
1125 Opinions
Most of the shelves in the shop were empty - no idea why - but there's a Greg's and a coffee shop and staff are pleasant if a bit slow. Otherwise clean and the fuel is cheap.