Kfc in Huntingdonshire

DO NOT COME HERE!! YOU CAN ONLY PARK FOR 1 HOUR. OUR FOOD TOOK 45 MINUTES TO MAKE, BY THE TIME WE FINISHED I GOT GIVEN A PARKING TICKET. ABSOLUTE CROOKS Over half of the tables had rubbish on them, the floor was sticky, the food was cold, and you had to have the toilet unlocked by staff to use it.

Was ignored for more than 20 minutes and I felt like ordering mega deal but I waited ages for just 9 hot wings. Customers who arrived after me got their food much earlier and had larger orders than me. Ridiculous!!

Very polite and nice delivery guy

I ordered just after 15.30 and received at 17.47. Everything was stone cold, tasteless and just horrible, threw it away £30 wasted and a child not happy about eating later then they normally do. A treat became an untreatable.

Nice food was hot and quick delivery

Visited a number of times over the years and the team are always about as dynamic as a blocked pipe. That’s assuming they get the order right first time. I’m surprised it’s still in business.

Left food out of the order 2 unhappy children

Terribly slow service waited nearly 2 hours on Just Eat

missing drink,open coleslaw spilled everywhere,solid beans, no dips.

3 and half hour late and cold was awful. need all refunding pleas

Uber have asked me to contact kfc themselves if my order is wrong directly. Tryed to ring kfc 8 times no answer .have now cancelled my subscription with Uber. Deliveroo all the way now

The JustEat driver was brilliant and it wasn’t his fault. The KFC staff were laughing when he arrived to collect it and he had to go to the counter four times to ask for it. He was waiting for an hour to collect the food. We live 3 minutes away by car and it took a lifetime to arrive. Ridiculous. The poor JustEat guy was distraught due to the behaviour of those who were working in KFC. They also forgot part of our order. Joke.

we ordered 3 regular fries and only got 2

food arrived very cold, can't cancel or get refunded.

i ordered my food at 6:30 and it came at 8 o’clock, the food is lukewarm and it’s all packaging and all the food are squashed .

It took them 1hr and 20 mins to acknowledge and deliver a bucket of chicken from a kfc 10 minutes away

took nearly 2 hrs to get here and when it did the chips were freezing cold, hard and lifeless, the chicken was cold, hard, dry yet really greasy. how has the standards for kfc fallen so far???

missing fries! again missing stuff or wrong food!

I am waiting 25 minutes 🥵🥵🥵🥵 The staff it's very lazy

I ordered 10 pc of hot wings ,They delivered only 8 ,and 2 wings missing.and I have given the specific delivery time but it came 10 mins earlier

Popped to the drive through tonight what a terrible experience. Arrived at 6.35 placed an order after a short wait then had to wait 40 minutes in the drive through waiting for my order. If I hadn't been hemed in I wouldn't have waited. There was no apology once I was served. Never going to Huntingdon KFC again.

The food was OK, the staff are very friendly

i never got the 3 piece chicken and still haven’t got my refund yet

Honestly one of the worst kfcs I’ve been to, the dinning area was overflowing with rubbish despite the small amount of people inside. Our order took over 40 minuets to be completed, with no updates or apologies from the staff. The food wasn’t even good after waiting so long as they had only part of the order ready and left it on the side to get cold whilst the rest cooked. Whoever the manager is should be really disappointed.

Food took so long to arrive and was stone cold and dried out when it arrived. It wasn’t edible. Really disappointed.

I was sick after having KFC from this place. I ordered burger and chips . Both are very soggy . After placing order place with in 1min they give food which means hope it’s prepared from morning and served in evening . Terrible service. Not going to have food from this place again and not a recommended place. One of the bad KFC shop in entire UK.

The food was all wrong , after wait for 2hr I expected it to be right .

Food was delivered much later than estimated delivery time, this is a very common occurrence. Food was cold on arrival.

Missing The Dips, The Corn and the Popcorn Chicken. Rubbish!

We got our food nearly 2 hours after ordering!

didn't get my 2 regular fries bag I ordered

Never will I use just eat again it's not driver fault that you take profit over customer satisfaction and hand multiple orders at once in return I had wait unreasonably long and food was cold. Will escalate this

Only kiosk service. Only 3 members of staff to run the business including drive through. Waiting times are horrid.

chip were under cooked and the chicken a bit tough 😞

Worst KFC ever. Avoid at all costs.

Great tasting chicken.Very easy ordering through the KFC app..

Stone cold food, couldn’t finish because of the temperature. Want a full refund

Never received my order even tho it says been delivered. Waited over 3 hours for this order. Lost the amount of times the delivery time has changed. Request a refund.

This KFC is the absolute worst. First off, let’s talk about how it completely fails the fast food standard. Industry stats say drive-thru orders at top chains take an average of 5-6 minutes—this place? A glacial 15-20 minutes minimum. That’s three times slower than it should be! And for what? Lukewarm chicken and sides that look like they were portioned by someone who’s personally offended by your appetite. The mashed potatoes? Barely half full, like they’re saving the rest for the Queen herself. To make matters worse, the orders are almost always wrong. It’s like they’re playing chicken roulette—will you get your extra wings, or will you leave with disappointment and a side of frustration? The staff seem overwhelmed, the management looks nonexistent, and the whole place operates like a chaotic experiment in patience testing. Honestly, you’d be better off going to Tesco, grabbing a buttermilk chicken, and cooking it yourself. It’ll be faster, hotter, and won’t leave you wondering why you paid premium prices for subpar service. The only reason I keep coming back is because my wife craves chicken, but even she’s starting to question this relationship—with KFC, not me!

Tired KFC, expect more from customer services, seems to busy with chatting to work colleagues

food time was cancelled and moved 4 times. all of a sudden it says delivered, no delivery occurred no tracking nothing. now having to wait for a refund and reorder somewhere else as now closed!!!!

Worst toilets. Absolutely stank. No excuse, it wasn't even busy. Update: Toilet wasn't that bad. Service was better too.

Food was nice but awful rude staff who speak to you like dirt

Poorly run part of the chain. Avoid the drive through unless you want to get ripped off. My portion of chips amounted to about 12. Jokers

Wouldn't take order at counter had to use the machines there are only 2 that were very busy

Rude staff. Don't get order. Hang up when ring.

driver didnt know where the house was

my food was 26 minutes late and stone cold, I had to microwave it. Not a happy experience

Took way too long. Courier arrived and waited there for 30 minutes before being handed the food. On top of that we were missing items and it had to be reheated. Very bad show.

waited 2 hours, no updates, rang kfc directly and was told just eat was the problem as they do not have enough drivers. The driver cam after 2 hours and contradicted the story. I ended up with missing items too. Very bad experience

considering it was called a dipping feast yet was sent zero dips was a bit ironic. ordered Gravy as a side yet was delivered colcoleslaw instead. all in all it was very disappointing and also cold so won't be ordering from here again

I was missing some items in my order!!

half of our order didn't arrive.

all OK but didn't I have drinks on the order

Every time I order from kfc it’s always late

Missing chips, wrong chicken box sent. The only thing right was the drinks!

They forgot the drinks. Again. Food itself is alright but they keep forgetting the drinks sometimes which is annoying.

Not sure if he’s got issues but the ginger guy on the drive threw is so rude every single time we go it’s like he’s a teenager throwing a constant strop

Slow service with so many staff,in the back of the kitchen a lady is cooking with long hair down and is not wearing proper hat. She is also not wearing kfc shirt.Instead she is wearing a jacket.

Late, cold and half the order was missing. Don’t bother

fried chicken yes but where was the kentucky part????

Please stay away from this place if you can!! I wish I knew how horrible this place is before going in. First of all website says the are open till 10(they are not!!!) We get in thinking oh is close we could have nice warm KFC inside. We got in ordered the food, sat down and there was a guy sweeping floor which gave me very bad look that I asked if we can seat here. Why not just say sorry we are closing?? But ok so we sat down waiting for ages for our food when they were empty just us in and guy for delivery order waiting. Another bad look for women which was preparing food, she was so slow with doing it like you could feel it she is just doing that to make you mad! We felt so unwelcome there and on that moment I knew it was a mistake coming in there. Once after long waiting she called my number I went to get food and with a big rudeness she told me that they are close so we are not allowed to it in there. So I said but you website said 10. She said well but is not is 9. So rude women. Made us walk from the opposite doors from the car park as they close the main one and it was heavy raining. And just on the end we got to our car and realize there is part of our food missing. She didn't even say sorry for it!! Man which stood next to her sorted the rest of order and apologize for it. And not cutleries was given, no salt no napkins. I tried to get some napkins on the way to the car but box was empty. Could not eat my salad and the rest of food was cold.

Delivery guy wasnt reading instructions

Don’t waste your time and money here. Food takes too long to order. Quality isn’t that good. Service is appalling and toilets absolutely stink Cross the road and go to Nando’s

Shocking smells and shocking service. Honestly the worst experience I have ever had getting fast food. Walk in and greeted by the smell of urine. There was a cleaner near the tills mopping the floor, we thought they were dealing with this so carried on our order. The KFC app is terrible and would not scan out QR codes. The order was placed and no receipt was given from the computer terminal. No message to even say this. Whilst waiting the smell of urine persisted even when we moved to the other side of the restaurant. It was obviously coming from another place that had not been cleaned. We did not hear our order be called out, it was sat there for 10 mins, nothing on screen to say it was ready, when it came up it was ready we approached and asked for our order, it was the one that had been sitting there, I was furious, no apology, nothing was said, I took my food and left. I do not know how this company even makes any money, appalling customer service, I will never be using KFC again, and would encourage others not to. This is not the first bad experience ive had here, but by far the worst and will certainly be the last. To tope this off when opening the order at home, realised the order was wrong!

Terrible service, alright food. Has a closing time of 10pm weekdays, I often try to get KFC after a film and this store always seems to close up from 9:15pm onwards. Tonight all the staff were inside, I drove round the drive through, the staff saw me and ignored me. Unreliable opening hours leading to no service. During the day service and food is good. But what a money waster having a KFC near a cinema and the staff deciding to close it early every day, I wonder if the company knows that they are paying their staff to lose them money.

My order was incomplete.the 8 mini fillets and the large popcorn chicken were missing.I would like a refund.thanks

cold, chicken was revolting no napkins forks or spoon. can of drink was warm. Poor.

Everything is too spicy, even potato ((( NOT tasty sauces(((bad service....dirty!

Took nearly two hours for the delivery and the food was warm at best.

i didnt get my popcorn chicken :(

great food even though I never received the sauce

Ate here today. The food was okay although could have had fresher and warmer chips. My major issue was with the state of the toilets. They looked and smelt like they hadn't been cleaned for days. The stench of stale urine was so disgusting it was causing me to retch.

Drive through lol bucket haven side hm okey then can I have 2 side salat pls yes we’ll end up with 4 salads in don’t even ask for 2 separate chicken end up in one bucket no fork no tissues no even one dip well done to management there I changing shop it’s about time bye bye kfc( one more think can I have Pepsi max yes sure and they give u Pepsi diet )

waited over 2 hours and then said it was delivered but nothing came/delivered to my address.

Delivery driver turned up with the wrong order (he brought a McDonald's) then left and didn't return. Just Eat will not process a refund because I gave the driver the code. Nowhere does it state not to give the driver the code if the order is wrong.

Absolutely shocking kfc through drive through last night absolutely disgraceful so stale and dry pretty much put me off of kfc for a long time, so disappointed wasted my whole meal it was disgusting, felt like it had been prepared 3 days prior I would never recommend going here and will never go to this kfc again for the foreseeable future if your thinking of going here don’t they will ruin kfc for you!!

Is a very clean space and is very spacious inside!Staff all the time very polite and respectful!The food every time was fresh and well made!Thank you guys!👍

missing fries food was cold but delivery was quick and so was refund

delivery time given at time of order and went up for over an hour and a half. food was cold when eventually delivered.

Lovely meal but only half of the order was correct. I ordered a BBQ tower meal and received a zinger meal. It was still not but not what was expected.

Didn’t receive all of my order, 2cans of Fanta missing and the chicken was greasy

everytime i order it always missing iteam

Never answers the phone. All I want is to ask for no lettuce on my burger when ordering through deliveroo. So I don't order here and I can't be the only one so I go somewhere else.

Just I let him to wait little bit more before to take my order. he was very kind and prove good services.

was horrible. food was stone cold and soggy!

Chicken was lukewarm and the chips were pretty much cold

Poor again! Staff need more training!

I haven’t received my regular fries

Absolutely appalling service from Sandra (lady in the till) who had a bad day and present disgusting attitude towards customer. Arrogant and skillless girl can't see the difference between freshly made and wormed up. I will advise you to take some further training how to deal with customers as your behaviour was not acceptable! Food far away from good , warmed up hot wings! I think you need to go and see service in KFC in different areas of the country and leave your grumpy attitude in Huntingdon. If I am asking for something to be freshly made I mean it. We are nice people but not stupid. Maybe Sandra instead of wasting her talent on the till can wash a floors round as there were sticky and was only morning. As much as menager was trying to fix it Sandra was the more clever one sad girl AVOID! NOT Recommended

The driver picked the food up, went to a town miles away and then cancelled my order for no reason.

Very slow, though the food was good, and rather unusually as ordered Tonights was the best in quite a few years.

Zinger rice box lukewarm & stone cold in places. Didn't get the can of pepsi max either. Very dissapointed as was looking forward to it after a hard week at work and not wanting to cook something tonight. Quality control & checking all of items are in order before sending out to customer. needs looking at!!

food was absolutely disgusting and freezing

Delivery very slow came cold really disappointed.

The food I got was lukewarm and my chicken fillet was cold took way over the time to deliver and a delivery driver went to the wrong end of the street

the order was well packed. thank you

The drive thru order screen needs replacing, been like that for months. Food is good, but the waiting time in drive thru always seems long.

Pink chicken, totally under cooked!

the taste could improve, overall it was average