Kfc in Huntingdonshire

All the food was cold and wasn’t able to eat it

Didn't bring chips with my box meal, was missing a cookie, food was cold and bland

Great service, delivery driver.

started off as 25 minutes went down to 15 minutes back up to 23 minutes down to 12 then 18 then 13 then 16. carried on up and down. originally said 20 to 35 mins. it was over an hour.

forgot the three pieces of chicken in the bonus banquet in both of them very unhappy and expect a refund

no bottle of water or tango drink with boneless banquet

no 1.5litre bottle coke with my order.

patient driver when I couldn't remember my code off the top of my head

Food cold and items missing. Apparently can get a refund as I gave them the code. Would recommend that you check the items before letting the delivery driver leave.

Really kind driver or delivery person

Forgot an item yet again!. I will order from them again but time after time after time an item is missing. This time it was a bottle of water for my daughter. The time before if was born on the Bob, the tie before it was popcorn chicken. Every time I tell the delivery driver but he has no control on the inefficiencies of the local KFC in Huntingdon. When they do a stole cake they must be in awe at all the extra items they have!

delivery time kept going back up to 10 mins once it reached 3/4/5 mins. in total was half an hour later than scheduled. courier was in the restaurant waiting for 20 mins minimum! everytime we visit this branch it is dead, yet when you want delivery they're suddenly suuuuuuuper busy. hmm!!!!

Awful and cold. Worst KFC I have ever had.

DO NOT COME HERE!! YOU CAN ONLY PARK FOR 1 HOUR. OUR FOOD TOOK 45 MINUTES TO MAKE, BY THE TIME WE FINISHED I GOT GIVEN A PARKING TICKET. ABSOLUTE CROOKS Over half of the tables had rubbish on them, the floor was sticky, the food was cold, and you had to have the toilet unlocked by staff to use it.

Was ignored for more than 20 minutes and I felt like ordering mega deal but I waited ages for just 9 hot wings. Customers who arrived after me got their food much earlier and had larger orders than me. Ridiculous!!

missed items refused refund because it was "delivered"

KFC chicken pieces very small, must of had 10 chips! Very small for price !!

I saw the original time that he supposed to drop it off which is 17.59 but delayed because he went to McDonald to collect other deliveries which made my food cold, unsatisfactory

Missing the drink and fries from the meal ???

I ordered 4 hot wings and got 2

Wrong order delivered, no answer when tried to call through!! Delivery was less than half the price off what we paid!! Not happy

Got the wrong food and no one is getting back to us

Tasty, not very fresh but still nice, happy with the food and service!

I had a very disappointing experience today. I received two chicken pieces of extremely poor quality-they tasted like expired food, and I had to throw them away. I ordered with high expectations, but I was really let down. It feels like I wasted my money on this order. Unfortunately, after this experience, I will not be purchasing from this store again.

this was the worst KFC I have ever had , there was colonel sanders recipe in the batter so it was very bland . I have thrown 3/4 of it away

Food came in time and was warm but my Order notes wasn’t read buy restaurant

Amazing service from an employee called Ellie who went above and beyond to ensure she provided excellent service, would definitely order again and recommend. She kept us updated and provided an efficient fab service! Hope she’s appreciated for her dedication!

the delivery driver gave me the wrong order I spent £40 on two box meals & got 3 chicken PC & i chicken salad i won't my money back

Very polite and nice delivery guy

Nice food was hot and quick delivery

I ordered just after 15.30 and received at 17.47. Everything was stone cold, tasteless and just horrible, threw it away £30 wasted and a child not happy about eating later then they normally do. A treat became an untreatable.

Visited a number of times over the years and the team are always about as dynamic as a blocked pipe. That’s assuming they get the order right first time. I’m surprised it’s still in business.

Uber have asked me to contact kfc themselves if my order is wrong directly. Tryed to ring kfc 8 times no answer .have now cancelled my subscription with Uber. Deliveroo all the way now

missing drink,open coleslaw spilled everywhere,solid beans, no dips.

3 and half hour late and cold was awful. need all refunding pleas

Terribly slow service waited nearly 2 hours on Just Eat

Left food out of the order 2 unhappy children

The JustEat driver was brilliant and it wasn’t his fault. The KFC staff were laughing when he arrived to collect it and he had to go to the counter four times to ask for it. He was waiting for an hour to collect the food. We live 3 minutes away by car and it took a lifetime to arrive. Ridiculous. The poor JustEat guy was distraught due to the behaviour of those who were working in KFC. They also forgot part of our order. Joke.

we ordered 3 regular fries and only got 2

food arrived very cold, can't cancel or get refunded.

It took them 1hr and 20 mins to acknowledge and deliver a bucket of chicken from a kfc 10 minutes away

i ordered my food at 6:30 and it came at 8 o’clock, the food is lukewarm and it’s all packaging and all the food are squashed .

took nearly 2 hrs to get here and when it did the chips were freezing cold, hard and lifeless, the chicken was cold, hard, dry yet really greasy. how has the standards for kfc fallen so far???

I ordered 10 pc of hot wings ,They delivered only 8 ,and 2 wings missing.and I have given the specific delivery time but it came 10 mins earlier

missing fries! again missing stuff or wrong food!

I am waiting 25 minutes 🥵🥵🥵🥵 The staff it's very lazy

Popped to the drive through tonight what a terrible experience. Arrived at 6.35 placed an order after a short wait then had to wait 40 minutes in the drive through waiting for my order. If I hadn't been hemed in I wouldn't have waited. There was no apology once I was served. Never going to Huntingdon KFC again.

The food was OK, the staff are very friendly

i never got the 3 piece chicken and still haven’t got my refund yet

Honestly one of the worst kfcs I’ve been to, the dinning area was overflowing with rubbish despite the small amount of people inside. Our order took over 40 minuets to be completed, with no updates or apologies from the staff. The food wasn’t even good after waiting so long as they had only part of the order ready and left it on the side to get cold whilst the rest cooked. Whoever the manager is should be really disappointed.

Food took so long to arrive and was stone cold and dried out when it arrived. It wasn’t edible. Really disappointed.

The food was all wrong , after wait for 2hr I expected it to be right .

I was sick after having KFC from this place. I ordered burger and chips . Both are very soggy . After placing order place with in 1min they give food which means hope it’s prepared from morning and served in evening . Terrible service. Not going to have food from this place again and not a recommended place. One of the bad KFC shop in entire UK.

Food was delivered much later than estimated delivery time, this is a very common occurrence. Food was cold on arrival.

We got our food nearly 2 hours after ordering!

Missing The Dips, The Corn and the Popcorn Chicken. Rubbish!

didn't get my 2 regular fries bag I ordered

Never will I use just eat again it's not driver fault that you take profit over customer satisfaction and hand multiple orders at once in return I had wait unreasonably long and food was cold. Will escalate this

Only kiosk service. Only 3 members of staff to run the business including drive through. Waiting times are horrid.

chip were under cooked and the chicken a bit tough 😞

Worst KFC ever. Avoid at all costs.

Great tasting chicken.Very easy ordering through the KFC app..

Stone cold food, couldn’t finish because of the temperature. Want a full refund

Never received my order even tho it says been delivered. Waited over 3 hours for this order. Lost the amount of times the delivery time has changed. Request a refund.

This KFC is the absolute worst. First off, let’s talk about how it completely fails the fast food standard. Industry stats say drive-thru orders at top chains take an average of 5-6 minutes—this place? A glacial 15-20 minutes minimum. That’s three times slower than it should be! And for what? Lukewarm chicken and sides that look like they were portioned by someone who’s personally offended by your appetite. The mashed potatoes? Barely half full, like they’re saving the rest for the Queen herself. To make matters worse, the orders are almost always wrong. It’s like they’re playing chicken roulette—will you get your extra wings, or will you leave with disappointment and a side of frustration? The staff seem overwhelmed, the management looks nonexistent, and the whole place operates like a chaotic experiment in patience testing. Honestly, you’d be better off going to Tesco, grabbing a buttermilk chicken, and cooking it yourself. It’ll be faster, hotter, and won’t leave you wondering why you paid premium prices for subpar service. The only reason I keep coming back is because my wife craves chicken, but even she’s starting to question this relationship—with KFC, not me!

Tired KFC, expect more from customer services, seems to busy with chatting to work colleagues

food time was cancelled and moved 4 times. all of a sudden it says delivered, no delivery occurred no tracking nothing. now having to wait for a refund and reorder somewhere else as now closed!!!!

Worst toilets. Absolutely stank. No excuse, it wasn't even busy. Update: Toilet wasn't that bad. Service was better too.

Food was nice but awful rude staff who speak to you like dirt

Poorly run part of the chain. Avoid the drive through unless you want to get ripped off. My portion of chips amounted to about 12. Jokers

Wouldn't take order at counter had to use the machines there are only 2 that were very busy

Rude staff. Don't get order. Hang up when ring.

my food was 26 minutes late and stone cold, I had to microwave it. Not a happy experience

driver didnt know where the house was

Took way too long. Courier arrived and waited there for 30 minutes before being handed the food. On top of that we were missing items and it had to be reheated. Very bad show.

waited 2 hours, no updates, rang kfc directly and was told just eat was the problem as they do not have enough drivers. The driver cam after 2 hours and contradicted the story. I ended up with missing items too. Very bad experience

I was missing some items in my order!!

considering it was called a dipping feast yet was sent zero dips was a bit ironic. ordered Gravy as a side yet was delivered colcoleslaw instead. all in all it was very disappointing and also cold so won't be ordering from here again

half of our order didn't arrive.

Every time I order from kfc it’s always late

all OK but didn't I have drinks on the order

Missing chips, wrong chicken box sent. The only thing right was the drinks!

They forgot the drinks. Again. Food itself is alright but they keep forgetting the drinks sometimes which is annoying.

Not sure if he’s got issues but the ginger guy on the drive threw is so rude every single time we go it’s like he’s a teenager throwing a constant strop

Slow service with so many staff,in the back of the kitchen a lady is cooking with long hair down and is not wearing proper hat. She is also not wearing kfc shirt.Instead she is wearing a jacket.

Late, cold and half the order was missing. Don’t bother

fried chicken yes but where was the kentucky part????

Please stay away from this place if you can!! I wish I knew how horrible this place is before going in. First of all website says the are open till 10(they are not!!!) We get in thinking oh is close we could have nice warm KFC inside. We got in ordered the food, sat down and there was a guy sweeping floor which gave me very bad look that I asked if we can seat here. Why not just say sorry we are closing?? But ok so we sat down waiting for ages for our food when they were empty just us in and guy for delivery order waiting. Another bad look for women which was preparing food, she was so slow with doing it like you could feel it she is just doing that to make you mad! We felt so unwelcome there and on that moment I knew it was a mistake coming in there. Once after long waiting she called my number I went to get food and with a big rudeness she told me that they are close so we are not allowed to it in there. So I said but you website said 10. She said well but is not is 9. So rude women. Made us walk from the opposite doors from the car park as they close the main one and it was heavy raining. And just on the end we got to our car and realize there is part of our food missing. She didn't even say sorry for it!! Man which stood next to her sorted the rest of order and apologize for it. And not cutleries was given, no salt no napkins. I tried to get some napkins on the way to the car but box was empty. Could not eat my salad and the rest of food was cold.

Don’t waste your time and money here. Food takes too long to order. Quality isn’t that good. Service is appalling and toilets absolutely stink Cross the road and go to Nando’s

Delivery guy wasnt reading instructions

Shocking smells and shocking service. Honestly the worst experience I have ever had getting fast food. Walk in and greeted by the smell of urine. There was a cleaner near the tills mopping the floor, we thought they were dealing with this so carried on our order. The KFC app is terrible and would not scan out QR codes. The order was placed and no receipt was given from the computer terminal. No message to even say this. Whilst waiting the smell of urine persisted even when we moved to the other side of the restaurant. It was obviously coming from another place that had not been cleaned. We did not hear our order be called out, it was sat there for 10 mins, nothing on screen to say it was ready, when it came up it was ready we approached and asked for our order, it was the one that had been sitting there, I was furious, no apology, nothing was said, I took my food and left. I do not know how this company even makes any money, appalling customer service, I will never be using KFC again, and would encourage others not to. This is not the first bad experience ive had here, but by far the worst and will certainly be the last. To tope this off when opening the order at home, realised the order was wrong!

Terrible service, alright food. Has a closing time of 10pm weekdays, I often try to get KFC after a film and this store always seems to close up from 9:15pm onwards. Tonight all the staff were inside, I drove round the drive through, the staff saw me and ignored me. Unreliable opening hours leading to no service. During the day service and food is good. But what a money waster having a KFC near a cinema and the staff deciding to close it early every day, I wonder if the company knows that they are paying their staff to lose them money.

My order was incomplete.the 8 mini fillets and the large popcorn chicken were missing.I would like a refund.thanks

cold, chicken was revolting no napkins forks or spoon. can of drink was warm. Poor.

Everything is too spicy, even potato ((( NOT tasty sauces(((bad service....dirty!

Took nearly two hours for the delivery and the food was warm at best.

i didnt get my popcorn chicken :(

great food even though I never received the sauce

Drive through lol bucket haven side hm okey then can I have 2 side salat pls yes we’ll end up with 4 salads in don’t even ask for 2 separate chicken end up in one bucket no fork no tissues no even one dip well done to management there I changing shop it’s about time bye bye kfc( one more think can I have Pepsi max yes sure and they give u Pepsi diet )

Ate here today. The food was okay although could have had fresher and warmer chips. My major issue was with the state of the toilets. They looked and smelt like they hadn't been cleaned for days. The stench of stale urine was so disgusting it was causing me to retch.