Based on 3.554 opinions finded in 4 websites
Based on 3.554 opinions finded in 4 websites
Nº 428 in 483 in Huntingdonshire
Nº 9 of 14 American in Huntingdonshire
Opinions
Don’t waste your time and money here. Food takes too long to order. Quality isn’t that good. Service is appalling and toilets absolutely stink Cross the road and go to Nando’s
Customer Service . 2024-11-16
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Shocking smells and shocking service. Honestly the worst experience I have ever had getting fast food. Walk in and greeted by the smell of urine. There was a cleaner near the tills mopping the floor, we thought they were dealing with this so carried on our order. The KFC app is terrible and would not scan out QR codes. The order was placed and no receipt was given from the computer terminal. No message to even say this. Whilst waiting the smell of urine persisted even when we moved to the other side of the restaurant. It was obviously coming from another place that had not been cleaned. We did not hear our order be called out, it was sat there for 10 mins, nothing on screen to say it was ready, when it came up it was ready we approached and asked for our order, it was the one that had been sitting there, I was furious, no apology, nothing was said, I took my food and left. I do not know how this company even makes any money, appalling customer service, I will never be using KFC again, and would encourage others not to. This is not the first bad experience ive had here, but by far the worst and will certainly be the last. To tope this off when opening the order at home, realised the order was wrong!
Matt Rowland . 2024-11-12
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Terrible service, alright food. Has a closing time of 10pm weekdays, I often try to get KFC after a film and this store always seems to close up from 9:15pm onwards. Tonight all the staff were inside, I drove round the drive through, the staff saw me and ignored me. Unreliable opening hours leading to no service. During the day service and food is good. But what a money waster having a KFC near a cinema and the staff deciding to close it early every day, I wonder if the company knows that they are paying their staff to lose them money.
IT-Guy 95 . 2024-11-11
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Worst toilets. Absolutely stank. No excuse, it wasn't even busy.
Ocean . 2024-11-02
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Everything is too spicy, even potato ((( NOT tasty sauces(((bad service....dirty!
Iryna Porplenko . 2024-11-02
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Drive through lol bucket haven side hm okey then can I have 2 side salat pls yes we’ll end up with 4 salads in don’t even ask for 2 separate chicken end up in one bucket no fork no tissues no even one dip well done to management there I changing shop it’s about time bye bye kfc( one more think can I have Pepsi max yes sure and they give u Pepsi diet )
Coffe Time . 2024-10-28
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Ate here today. The food was okay although could have had fresher and warmer chips. My major issue was with the state of the toilets. They looked and smelt like they hadn't been cleaned for days. The stench of stale urine was so disgusting it was causing me to retch.
Chris Brown . 2024-10-28
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Absolutely shocking kfc through drive through last night absolutely disgraceful so stale and dry pretty much put me off of kfc for a long time, so disappointed wasted my whole meal it was disgusting, felt like it had been prepared 3 days prior I would never recommend going here and will never go to this kfc again for the foreseeable future if your thinking of going here don’t they will ruin kfc for you!!
Henna Govan . 2024-10-25
MORE AT Google
Is a very clean space and is very spacious inside!Staff all the time very polite and respectful!The food every time was fresh and well made!Thank you guys!👍
Elisabeta Toşa . 2024-10-20
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Never answers the phone. All I want is to ask for no lettuce on my burger when ordering through deliveroo. So I don't order here and I can't be the only one so I go somewhere else.
Bear . 2024-10-14
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Poor again! Staff need more training!
Trevor . 2024-10-05
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I haven’t received my regular fries
Paulina . 2024-09-29
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Absolutely appalling service from Sandra (lady in the till) who had a bad day and present disgusting attitude towards customer. Arrogant and skillless girl can't see the difference between freshly made and wormed up. I will advise you to take some further training how to deal with customers as your behaviour was not acceptable! Food far away from good , warmed up hot wings! I think you need to go and see service in KFC in different areas of the country and leave your grumpy attitude in Huntingdon. If I am asking for something to be freshly made I mean it. We are nice people but not stupid. Maybe Sandra instead of wasting her talent on the till can wash a floors round as there were sticky and was only morning. As much as menager was trying to fix it Sandra was the more clever one sad girl AVOID! NOT Recommended
Anna Szpotowska . 2024-09-24
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The driver picked the food up, went to a town miles away and then cancelled my order for no reason.
Alec . 2024-09-22
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Zinger rice box lukewarm & stone cold in places. Didn't get the can of pepsi max either. Very dissapointed as was looking forward to it after a hard week at work and not wanting to cook something tonight. Quality control & checking all of items are in order before sending out to customer. needs looking at!!
Carole . 2024-09-13
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food was absolutely disgusting and freezing
L . 2024-09-13
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Very slow, though the food was good, and rather unusually as ordered Tonights was the best in quite a few years.
Russell Jacobs . 2024-09-13
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Delivery very slow came cold really disappointed.
Luan . 2024-09-10
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the order was well packed. thank you
Christyn . 2024-09-10
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The food I got was lukewarm and my chicken fillet was cold took way over the time to deliver and a delivery driver went to the wrong end of the street
Christopher . 2024-09-10
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The drive thru order screen needs replacing, been like that for months. Food is good, but the waiting time in drive thru always seems long.
Glenn Ward . 2024-09-07
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Pink chicken, totally under cooked!
Sean . 2024-09-06
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the taste could improve, overall it was average
Ela . 2024-09-05
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Really poor quality food. Lettuce was brown and the food was cold. It took an age to deliver
Kristine . 2024-09-03
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Chips were cold and old, chicken was wet with grease, honestly grim. Like chomping an old dish sponge. The sweet chilli chicken bites were swimming in the sauce which was over powering.
George . 2024-08-31
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best KFC in a long time. tasted fresh, order correct, fast delivery 😋
jayne . 2024-08-30
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This order was not delivered!!! I would like a refund!!! I have sat and waited over 2hrs and it has not been received! I have a 4 year old who is starving and tired!!!
Chloe . 2024-08-24
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Nothing was delivered so I paid the money and didn’t get any food
Michal . 2024-08-18
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It's a KFC 🍗 Not haute cuisine, but you know what you are getting. Food was piping hot, ready quickly and tasted like Kentucy Fried Chicken. At a KFC that's pretty much the full set.
Philip K . 2024-08-17
MORE AT Google
Above average all around. What you'd expect. We're out of forks when we arrived so that was annoying but the spoon worked.
ReviewItAll . 2024-08-16
MORE AT Google
Not all items ordered were delivered
Satish . 2024-08-14
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very bad service, late, cold food, missing items, what could be worst? honestly I think will be my last order on just eat( nightmare)
Joao . 2024-08-14
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I had a very good experience, pradeep was very helpful and kind
Syed Muhammad Ali Hassan . 2024-08-13
MORE AT Google
Coleslaw was missing in my order
Valentine . 2024-08-11
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food was good and hot the driver was very polite 👌
Harvey . 2024-08-10
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Totally gone down hill. Health & Hygiene doesn't seem a main priority here - and keeping the area clean doesn't seem a priority either. Carpark was a mess no one can be bothered to empty the bins - so there were seaguls and rats everywhere. My beans were crusty, and didn't have a sticker on which is the first time ever from KFC the beans haven't had a sticker with when they were made and when to consume by. Put me off my food a little - the chicken was very soggy. In My tower burger the hash brown looked like it had been dipped in a bottle of ketchup it was honestly covered. Not great at all. Poor standards Also it's not even a cheap meal anymore you're looking at £25 for 2 people to have a meal. Also bring back Pepsi. Stop forcing people to not have sugar
TJ . 2024-08-08
MORE AT Google
Went to this KFC after watching a film at the nearby cinema, We went into the drive through and the man on the speaker had a very noticeable Indian accent and spoke incredibly fast. He eventually asked us to pull up to the window and order so we did and there were boxes piled up in the window, it took about 15 minutes for our food to be ready while cars were piling up behind us. It took so long that when we got our food the car behind us came out aswell and went into McDonald's. When I got home and tasted the food it was cold at best (we are about a 5 minute drive home). Avoid this KFC and choose the McDonald's instead.
Joseph . 2024-08-07
MORE AT Google
the food was cold and we didnt get our free regular popcorn as we spent well over 31
louise . 2024-07-19
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Food is cold, theres lettuce in my burger despite leaving a note asking for no lettuce
Brendon . 2024-07-15
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Thanks for the gravy, not sure if it was made in 2016 or expired in 2016
Cory Graham . 2024-07-09
MORE AT Google
food was bland and greasy hardly any coating on it and late very disappointed this time
Jamie . 2024-06-27
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As of 22.26 order hasn't arrived despite app saying delivered at 22.07
Debbie . 2024-06-27
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Never showed. Acidentally sent food to wrong place, no food arrived. No call to say its wrong. My bad for the mixup, had not noticed the address had changed from the saved one. But annoyed no call to state othewise
Katie . 2024-06-26
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The deliverers always find difficulty finding this place. I wish if somebody who know this area well delivered from now on.
Amit . 2024-06-16
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Bought a 10 piece family feast from Huntingdon and 7 of the 10 were chicken drumsticks not happy as I thought it would be a selection. I would not recommend and won’t be using this branch again.
Elaine Edwards . 2024-06-14
MORE AT Google
It took you guys over 45 minutes to get my food to me and to find a delivery driver not ok!!!!
Christopher . 2024-06-11
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I haven't eaten the food yet because I'm still waiting ages in the queue. But I could not understand the person talking. He spoke really fast continually despite my saying I was struggling; he had a thick Indian accent. Bad call KFC. NEED to be able to speak clear English as key requisite for the job really.
Winning CVs, LinkedIns & Cover Letters . 2024-06-11
MORE AT Google
Mineral water was STILL, expecting SPARKLING, one set of HOT WINGS missing.. Just so disapointing
Robin . 2024-06-10
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quality of food good but was cold.
Rita . 2024-06-09
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These app is not trusted I order I didn't recieve my order and there's no contact number to complain or to help you to get sorted your problem.
Richel . 2024-06-09
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wow. it's a low bar, but by far the worst kfc I've ever had. Stevie Wonder on the mayonnaise is going to bankrupt the place! I wouldn't have minded so much if my "zinger" was actually a zinger fillet, or had zinger mayonnaise, but no, it was whatever Stevie could find out the back... see photo...I wish I was joking and this was x2 so wasn't even a one off. Abysmal.
Matt Rowley . 2024-05-27
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Stuff missing as usual. Getting fed up with this
Halle . 2024-05-26
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Ordered off just eat, food shown as delivered, but never arrived. Pure theft.
Colin B . 2024-05-23
MORE AT Google
order delivered,in 20 minutes,but missing popcorn chicken
Dominic . 2024-05-23
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Food hasn’t arrived, shown as delivered, restaurant not answering phone, £30 down the drain. Absolute theft!
Colin . 2024-05-23
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Very pleased with my delivery food was excellent and the driver was very polite
Harvey . 2024-05-21
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Gave us spicy chicken wings not chicken fillets
callum . 2024-05-19
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Polite driver and well within deliver time A*
Greg . 2024-05-18
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Really cold and js chucked into the bag
Daisy . 2024-05-18
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Not good enough, didn't get my Mini-Fillet. Last 2 times ive ordered from KFC there has been something missing. Won't be coming back
Nathan . 2024-05-16
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Had chicken and chips it’s was really great Nice fresh restaurant, toilets are really clean.
Karolina Karpaviciute . 2024-05-12
MORE AT Google
my food was cold as they packed the cold drink between the chicken and the chips
Simon . 2024-05-10
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Polite, friendly hard working staff. Good food.
Teresa Clark . 2024-05-08
MORE AT Google
Did not deliver what I ordered. No gravy and no water. Adding Extra chicken is not what I wanted or ordered.
Debbie . 2024-05-07
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The burger and the wings were cold and the chips were soggy. Not acceptable really
Ashley . 2024-05-04
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Got some KFC due to busy day, ordered boneless strips and fillet burger. Strips were way to salty, to the point woke up 3am following morning, had to down 3 pints of water. then for the rest of week feeling not well. Both me and my sister had KFC that day and both felt very unwell after eating here. This KFC has never been up to standard avoid like the plague.
Gurjinder Virk . 2024-05-03
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Delivery driver went the wrong way and didn’t read my delivery instructions. Ended up calling me. Food was still hot and on point.
Jack . 2024-05-02
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Not sure what has happened to the Huntingdon KFC over the last few months, but the last two times the orders were wrong send today waiting in the drive through to order....Still waiting....Still waiting no one around so drove off ...for my last time
Peter Smith . 2024-05-02
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Got the wrong items delivered even though it had my order receipt on the bag.
Mark . 2024-05-01
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MISSING ITEMS, POOR COMMUNICATION
Shari . 2024-04-30
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Order was on hold for nearly 20 minutes until a driver decided to accept it. When it arrived food was cold so half went in the bin. Only thing that was hot was the beans. Will think twice next time
Jack . 2024-04-30
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Ordered from here yesterday evening as I had a busy day and wanted something quick. Ate the food and not long after eating I felt unwell. The next morning I was vomiting first thing. I've never had great experiences with this KFC, but that is the last time I am ordering from here.
Conor Macklin . 2024-04-29
MORE AT Google
Got order wrong in a drive through so didn’t get what I paid for. You’ve got one job. No drink, no sauce and no wings 😂. Amazing.
Matthew Ainley . 2024-04-28
MORE AT Google
Selection of chicken was poor - mainly drumsticks. Not one breast piece..
Lynn . 2024-04-27
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my food was cold so wasn’t enjoyable
Mia . 2024-04-26
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Delivery was never delivered! Very annoyed and wasn’t even told, I had to ring the restaurant to be told they had no drivers!
sammie . 2024-04-26
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Really disappointed i spent a lot of money and the food isnt really that good
Max . 2024-04-26
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I will not be ordering from KFC in Huntingdon again as its all cold when I get it.. today order I gave to the dog's
Julie . 2024-04-23
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Nice but missing my fries on the chicken wings.
Kristin . 2024-04-17
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I don't like coming here as it is always dirty with the tables feeling sticky to the touch. The tiolets are always messy and never look like they ever get cleaned. Service was efficient if not polite
Alison Buck . 2024-04-15
MORE AT Google
The food was cold, I realize there was no one in front of me but if food is not being ordered then it should be made fresh. I would have waited. The young man was friendly.
Patty Schneider . 2024-04-15
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My food didn’t arrive and has been delivered to the wrong address late despite confirming my location on the map
Shay . 2024-04-13
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KFC restaurant. Quick service, food was fresh.
Duncan Farquhar . 2024-04-11
MORE AT Google
order missing extra 2 hot wings. pretty tamping but we are all human.
Chris . 2024-04-10
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Ignored request for unseasoned fries and saladless, mayoless fillet burger. Not happy. Otherwise was fine.
Ewan . 2024-04-07
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shocking service. forgot items on order then refused to redeliver them or offer a refund
Mr . 2024-04-05
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It's always clean and fresh in here. The staff don't all speak good English but they make a good pleasant effort. The food as usual was fresh, hot and lovely and a. Good mix. Of choices.
maria antug . 2024-03-30
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2 hours late from ordering food stone cold not all here no drinks driver did not care ran at us threw meal to us and ran away won't be ordering again
Kelly . 2024-03-28
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I went on the 24 th march for lunch with my daughters and once again but even worse the tables were all dirty and sticky. When I got there almost all the tables were empty and I couldn't find any cleaned. The only one cleaned was the one near the rubbish bin- no one uses it for obvious reasons.the toilets were also in a very bad situation. When I mentioned to the waiter, she apologised and said had been very busy, anyway was not the first time and only few people were there. The boneless family bucket came with gravy that did not have any flavour at all. Is Hygiene an element for consideration there?. Can quality be looked at as well?
eating fish . 2024-03-25
MORE AT Google
Food missing from our order, the food was also cold.
Elise . 2024-03-24
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Just received our delivery, yet AGAIN items missing & cold, not the first time either! 4 portions of chips missing, no cookies, sent out small popcorn chicken instead of large! Sent out two graveys instead of two beans! No Pepsi, ordered 8 pieces of boneless chicken only 6 pieces arrived placed order at 9pm arrived 10.15!,,, cold rang to complain No answer! Require a full refund avoid avoid avoid we have never received the correct order or it ever being hot will never order again from here!
Barbara Ickin . 2024-03-24
MORE AT Google
As usual missing some of my order. Must be the snackiest KFC staff in the Uk as this happens almost every time
Yuriy . 2024-03-23
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I’ve went tonight bought a big family box , with garlic and cheese sos . I didn’t had any fries or any sos . Very bad service
Danalache Andrei2016 . 2024-03-22
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Vegan burger inedible. Rock hard burger.
Cally . 2024-03-16
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Probably one of the worst KFC in the UK. Items always missing , huge waiting times , poor quality. Overall rubbish
Nicole Guy . 2024-03-15
MORE AT Google
Staff not very friendly although they were very busy seemed they cater for users eats before people eating in
Derek Lukins . 2024-03-14
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Service lately has been less than welcoming but the food has remained a good standard.
Sam L Edmunds . 2024-03-12
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Called in for a collection at 21.15, the door was locked. Went through the drive through and it took 20 mins before our order was ready , absolute joke for fast food
Julia martins . 2024-03-11
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Ordered a vegan burger! What a joke! Wilted bit of lettuce, no tomatoes, and the vegan burger was like a rock!! I couldn’t even bite into it!!! Absolutely furious. And the fries were bloody awful!!
Ronnie Murphy . 2024-03-09
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why have a phone number, that doesnt work?? been trying to ring due to having the wrong order
calum fitton . 2024-03-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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32 Opinions
I liked that the price of the mighty bucket for one was £2 than I last paid. That said, the screen said that my food when it was ready when it was not ready - they were all like that. It must appear in the stats that they are dishing it out in no time, when this is not the case. The tables in the middle were dirty. As KFC goes these days, this food was towards the better end of the range.
85 Opinions
An awful place, to be avoided at all costs. Visited with my family and were served pink chicken. This was flagged to the manager who admitted that sometimes the machine doesnt cook the chicken properly. No accountability or appreciation for customer service or basic food hygiene. I will be escalating with the local authorities and KFC. Such a shame that the Proud KFC name has been tainted.
2130 Opinions
I ordered online through the website , it said 25min for collection, then accepted by restaurant and then status was cooking. I went after 30min and it still said cooking (now found out it doesn't actually change to ready or let you know when it's ready but stays on this status until collected) It was ready so asked out of interest how long ago it was ready and was told about 20mins as they pretty much made it when the order came through- ordinarily great- very quick right 😆 however not when it said it was going to be 25min meaning it wasn't overly hot as been sitting there for 20min. It was fine and the staff were fine in explaining and food tasted OK just not that hot because of the above issue. I suggest as the time seems to have no correct indication to turn it off or adjust the timeframe given based upon how busy they are. I appreciate most people would probably head over after ordering or be happy to arrive and it be ready but I didn't go earlier as it said would be 25min and I had stuff to do so therefore took my time accordingly . Anyway apart from that issue the food was OK and donner meat and chips for £8 is fairly decent. Will try again another time