Based on 2 opinions finded in 1 websites
Opinions
It is what it is. A hole in the wall in the second floor of the sports centre with tables in front. But offers good views to the sports hall and the swimming pool. Food and drinks as you would expect as well - machine coffee, pre-packed food. If your coffee cup is not quite full, it is topped off with hot water (!). Serving people lovely, though, and prices reasonable. But nobody would come here for the culinary experience….
Hexagon . 2021-11-21
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We went during the cafes transition, although not a full menu the staff were unbelievably friendly and helpful. The forthcoming menu looks delicious, can’t wait to return.
Spencer N . 2021-08-31
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Delivery driver took 47 minutes to get to us then didnt have change for the delivery. Very poor.
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Lovely cosy Inn, little tired on the outside, excellent real ales and good food, staff very accommodating, nice clean room would recommend
125 Opinions
I have recently been in Cambridge for my friends Hen do, which I organised. We were due to be visiting The Snug Grafton on Sunday 1st August for a cocktail master class which was the last activity before we travelled home on Monday. I booked this event in early June, and have had ongoing communication with the bar and also paid a deposit. On the Sunday morning we were all gearing up and getting excited about our Sunday evening of cocktail making. Little did we know, this wasn't going to happen. At 12.30pm on Sunday 1st August ( THE DAY DUE TO ATTEND THE MASTER CLASS) I received a phone from someone from the bar, saying that our master class is cancelled due to not having the trained staff to be able to carry out this event. The lady on the phone explained the bar had recently been taken over and they don't check what bookings they have until the day.. this is absolutely ridiculous. To top things off, the lady was not sympathetic and didn't understand the frustration caused. I had to break this news to 7 very excited hens, with only 6 hours until we were due to attend our class. The deposit paid I did get back today, however that doesn't resolve the issue. I find it astonishing that a company does not check what bookings they have until the day and don't pre plan events like a master class until the day. I would advise anyone who is thinking of arranging a master class at The Snug Bar, to avoid. I wouldn't want anyone to go through the same situation as myself and my hens did. I was left with the difficult job of trying to arrange another activity due to the unorganised mess the Snug Bar has caused us.
2490 Opinions
We had a disappointing experience during our visit to Cambridge. The steak was undercooked, with noticeable blood present, and the chicken we ordered lacked flavor and appeared pink, suggesting it may have been old. We requested for napkins but did not receive them, and the customer service left much to be desired.