GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3.9

Based on 125 opinions finded in 3 websites

site_photo3

Nº 480 in 703 in Cambridge

Nº 17 of 24 American in Cambridge

CUSTOMERS TALK ABOUT DISHES WITH..chickeneggsfishpay

comment_iconOpinions

I have recently been in Cambridge for my friends Hen do, which I organised. We were due to be visiting The Snug Grafton on Sunday 1st August for a cocktail master class which was the last activity before we travelled home on Monday. I booked this event in early June, and have had ongoing communication with the bar and also paid a deposit. On the Sunday morning we were all gearing up and getting excited about our Sunday evening of cocktail making. Little did we know, this wasn't going to happen. At 12.30pm on Sunday 1st August ( THE DAY DUE TO ATTEND THE MASTER CLASS) I received a phone from someone from the bar, saying that our master class is cancelled due to not having the trained staff to be able to carry out this event. The lady on the phone explained the bar had recently been taken over and they don't check what bookings they have until the day.. this is absolutely ridiculous. To top things off, the lady was not sympathetic and didn't understand the frustration caused. I had to break this news to 7 very excited hens, with only 6 hours until we were due to attend our class. The deposit paid I did get back today, however that doesn't resolve the issue. I find it astonishing that a company does not check what bookings they have until the day and don't pre plan events like a master class until the day. I would advise anyone who is thinking of arranging a master class at The Snug Bar, to avoid. I wouldn't want anyone to go through the same situation as myself and my hens did. I was left with the difficult job of trying to arrange another activity due to the unorganised mess the Snug Bar has caused us.

site_logo

Hannah Nicholson . 2021-08-03

MORE AT TripAdvisor

¡La comida y los cócteles aquí son absolutamente locos! Es tan agradable tener opciones veganas tan increíbles tan cerca de mi casa. El personal siempre es increíblemente amable y trabajador. Llegué el otro día y había una mujer joven que trabajaba sola en el piso, la barra y la puerta, ¡y lo hizo parecer fácil! Ella aguantó a los clientes maleducados que no querían donde sus mascarillas y fue muy atenta. Estaba muy ocupado y ella hizo que pareciera fácil, ¡realmente desearía tener su nombre! ! Solía venir aquí antes de que cerrara, pero definitivamente regresaré más ahora que ha hecho una colaboración con vegan vice.

site_logo

Olivia9555 . 2020-11-02

MORE AT TripAdvisor

Vinimos al acogedor esta noche cerca del centro de Grafton y teníamos una camarera llamada Jannah. Ella fue muy amable y servicial. Nos habló sobre el menú de cócteles y recomendó cócteles increíbles. Lo recomendaría encarecidamente y le daría a Jannah un servicio 10/10.

site_logo

Tessa . 2020-09-25

MORE AT TripAdvisor

El servicio fue muy amable y el barman fue increíble, ¡buen trabajo Cisco! (Como disco pero con C)

site_logo

Damien T . 2020-08-22

MORE AT TripAdvisor

Acogedor, divertido, ambiente genial, excelente comida y bebidas. Encanta ver que el cambio de administración ha hecho una gran diferencia. Espero verlos a todos de nuevo

site_logo

NickyJ14 . 2020-03-10

MORE AT TripAdvisor

After our Christmas lunch, myself and three colleagues came here for a few cocktails (we had just been to Browns, a lovely sophisticated restaurant down the street). We were not drunk, not tipsy, just some quiet professionals having a nice quiet drink. After two cocktails each, we were refused service. The bar tender said she was not comfortable serving us as she saw us 'down' some drinks (two members of the party did down the last few swallows of a particularly sour cocktails) and decided we were drunk. She also accused us of being under the influence of drugs, which was incredibly insulting and obviously a total fabrication. We were well behaved, considerate, not rowdy, not drunk, but were refused service. The bar tender played the victim, saying that she was intimidated by us and felt unsafe, which is ridiculous. Really, really insulting that we were accused of being drunk and disorderly, under the influence of illegal substances, and were acting in an intimidating and unsafe way. Why? Because we were sat at our table, having some cocktails, enjoying each others' company. Why she chose to act this way is beyond us. We assume it's because we were a group asking for cocktails that she couldn't be bothered to make, as she appeared to be the only staff member on shift. Sheer laziness. At the time, we asked for a feedback form, a complaint form, some way to give feedback at all. This was dismissed and we were rudely told that we could leave a review on Trip Advisor. Avoid like the plague if you're a nice group of professionals looking for a friendly bar to enjoy some tasty drinks. You'll get accused of criminal activity and thrown out by lazy staff.

site_logo

ellies821 . 2019-12-20

MORE AT TripAdvisor

Me and my boyfriend went in for a couple of cocktails this evening, and the barmaid couldn’t have been nicer. Amazing service and the cocktails were made to perfection. Will definitely be returning.

site_logo

Nathan5100 . 2019-08-18

MORE AT TripAdvisor

We first entered the snug after finishing work and decided to have some light bites and cocktails after a hard day. As we entered two of the members of staff chose to hide in the glass wash area and stare at us. This is damn right rude and should not ever happen in the bar industry. I presumed they were not able to serve but still could have said that someone would be with us in a minute. The girl who hid then proceeded to make our cocktails when we had sat down so she just couldnt be bothered to serve us at the start. We then ordered three small plates and were told it would take 10-15 minutes to make which was great. After 30 minutes we then had to ask where the food was as time was getting on. We then got our food passed over the bar which is awful customer service. We then realised that there was no mayonnaise or lemon with our calamari as it said on the menu so we had to get back up and ask for this aswell. We tried the nachos and they were chewy, stale and damn right inedible. We complained about these and one of the employees sorted this out for us straight away (the lady with long brown hair in a pony tail). We then tried the calamari which was just over seasoned, floury and inedible. We did not want to complain again so just left it. To top it all off half way through eating the food some boy came over asking if we were finished which we clearly had not. Then proceeded to give us a disgusting look like we had done something wrong. TERRIBLE SERVICE AND AWFUL FOOD. WILL NOT BE COMING BACK

site_logo

megan w . 2019-05-31

MORE AT TripAdvisor

I remember this place as 'The Spread Eagle' a few years ago and it was OK the couple of times I went in there but it has now become of the all too familiar pubs that have had a makeover that has drained all character out of the place. To top that off we found when we asked for a beer that all the pumps were off! There was some nondescript but intrusive music playing and the front door was wedged open so that the traffic noise added to that making conversation difficult, Thankfully I got a text from the person we were waiting for suggesting we meet somewhere else, obviously he knew Cambridge. As we walked round towards Station Road we passed a busy beer garden at The Panton Arms and also the intriguing Alma Tavern which had a poster for the Cambridge Beer Festival in the window. If only we had known...

site_logo

Francis M . 2019-05-22

MORE AT TripAdvisor

Visited with friends for drinks as were staying nearby. Service was excellent, the bar man was very friendly & attentive with a good sense of humour. Happy hour between 3-9pm on cocktails! We ordered some food which was delicious especially Halloumi fries - highly recommend!

site_logo

JayAndZ . 2019-02-04

MORE AT TripAdvisor

We were a group of 8 adults and 5 kids, booked in advance for lunch on a Saturday, I should point out that for most of the time we were there we were pretty much alone, so the ensuing problems had nothing to do with them being busy. We ordered drinks ok at the bar without any real issues other than the card machines didn't seem to work. Shortly after that we ordered food but again struggled to pay because the card machines wouldn't connect to the wireless. Eventually it went through and the waitress put a sign on the door saying 'cash only' And then began the waiting..... After around 45 mins we asked if the food was coming as the kids were all starving and getting grumpy..... after about an hour the kids got their food. Apologies were given about the wait time. After about 1 hour 10 mins one pair of adults got their food. At around 1 hour 30 more food came. The waitress then said 'they were having problems and not taking any more food orders'. at around 1:45 after still not having had my food I went and demanded my money back (duly given) and then at close to two hours I finally received my complicated order of 'scrambled eggs'. To be fair the food seemed nice and maybe it was a one off but my god we'll never eat there again.

site_logo

Matt P . 2018-11-07

MORE AT TripAdvisor

I went to visit a friend for the weekend in Cambridge. We don’t have a cocktail bar where I live and I love a nice Mojito. We called into the Snug, Friday night at about ten and it was empty, not a good sign, my friend ordered a drink at the bar and as I watched the drink being made, I know it wasn’t being made with any care or pride on behalf of the bar person; the mint wasn’t bashed to release the mint oil and the sugar syrup was forgotten. I tasted the drink, we had paid £10 for it and it was horrible, took it back and got them to put some sugar syrup in to make it at least drinkable. We left pretty quickly after that. We went to their cheaper bars during the rest of the evening and found decent cocktails. Avoid!!

site_logo

Eatmefeedme . 2018-10-14

MORE AT TripAdvisor

I work round the corner so I sometimes pop in for a small bite and I am always served really quickly and eat in time to be able to go back to the office. The food range is nice, wish there were some vegetarian low carb options but maybe that's a bit too much to ask. Went with friends to taste their 2-4-1 cocktails and boy oh boy do they do a great job! The drinks are tasty and fiery (=actually contain alcohol!) What's also cool about the 2-4-1 deal is that not only is it on really early but also then will make your second cocktail only when you're done with the first one. Unless you wanna share it with a partner in crime ;) I digress! Great, friendly service. Highly recommend the place for Friday night drinks. My only slightly negative comment would be that the decor/furniture is a bit dated and...I would give the place a bit of a refurb. The competitors are ahead of the game in that respect. Thanks!

site_logo

Maja M . 2018-10-02

MORE AT TripAdvisor

Difficult to express just how disappointing this place is. Recommended by a friend I was visiting the Fitzwilliam Museum nearby (admittedly they hadn't been for a while so may have changed management). Drinks were ridiculously over-priced for a venue of this kind and the service was so slow I thought, despite being the only ones in there, they'd forgotten the order. The Shrug Bar? Won't be returning anytime soon.

site_logo

Arthur G . 2018-09-23

MORE AT TripAdvisor

Great place to pop in for a few drinks, cocktails and food, friendly staff and happy hour is a bonus

site_logo

794andyh . 2018-08-26

MORE AT TripAdvisor

Stumbled across this place on way to Botanical gardens. Bit uninspiring from outside but called in for a couple of beers. However, it was 2 for 1 cocktail hour - say no more! And after seeing the food coming out, decided to stay for burgers. Spot on and really friendly staff.

site_logo

703andyn . 2018-08-23

MORE AT TripAdvisor

I made a reservation to celebrate my 30th birthday here. I was disappointed as they didn't have any booking for our table and then were very unhelpful at the bar. The manager was more than rude and the snug definitely seems to have lost its charm that it had a couple of years ago no candles on the table and no specials or drinks. Definitely will not be coming back in the future.

site_logo

Annica C . 2018-08-17

MORE AT TripAdvisor

Mi prometida y yo y mi hija vino a este bar para comer algo mientras que en Cambridge y no podíamos creer lo bonito que la comida.

site_logo

Del D . 2018-05-26

MORE AT TripAdvisor

What a good little bar. The service is is top notch attentive, the cocktails and beers are good (limited beers tonight), and the snackas is passable. There are games, music and chat so enjoy.

site_logo

SuggyD . 2018-03-17

MORE AT TripAdvisor

Queríamos un lugar para el brunch lejos de las principales calles de Cambridge y el Snug destacó como un buen lugar para probar. Parecía agradable y acogedor desde el exterior y está justo fuera de las zonas turísticas concurridas.

site_logo

Paradise593507 . 2018-01-02

MORE AT TripAdvisor

So the greetings were brilliant, the place is so bright and warm and the drinks even better, I have to recommend the zombie cocktail made by Rachel and Siobhan, amazing taste and amazing service, it is definitely something to try in Cambridge 😜😜

site_logo

Shaun H . 2017-11-15

MORE AT TripAdvisor

Stumbled across The Snug Bar and pleased we did. Excellent service from Danielle and good menu all round. Unfortunately not all of the food was cooked fresh, but that’s not unusual for the type of venue. Recommended though.

site_logo

richard s . 2017-11-11

MORE AT TripAdvisor

Really lovely food, gorgeous cocktails. Brilliant staff. Just on the outskirts of the main town. A lovely place few a few drinks with friends or an all night food and drink fest.

site_logo

Jane H . 2017-09-15

MORE AT TripAdvisor

Brilliant time, Hannah & Clair showed us how to make cocktails and gave some interesting facts about cocktails. They were friendly, fun and didn't rush us. Had food and they arranged gluten-free for us - nothing was too much trouble. Fabulous afternoon.

site_logo

JonesJ63 . 2017-09-11

MORE AT TripAdvisor

On Web site said they had live music when we got there there was none hadn't for a while also the beer is the was the most we had paid that night

site_logo

Stephen Q . 2017-08-11

MORE AT TripAdvisor

Mi hermana y yo estuvimos alojados en un hotel a sólo unos metros de este lugar cuando nos alojamos en Cambridge en julio de 2017. He visitado el Bar Snug antes, pero ella no tenía, así que nos sugirió que ir a por la gran cócteles.

site_logo

Gayle R . 2017-07-17

MORE AT TripAdvisor

Nice bar. Extremely smelly toilets, even when you just walk past. No toilet paper. Nice outdoor area for afternoon/evening sun, but again it's a bit drain smelly. For the price of the drinks I expected better!

site_logo

P0p7 . 2017-07-12

MORE AT TripAdvisor

Fuimos a este lugar como parte de un grupo de graduarse los estudiantes y sus familias. La comida era mediocre y los cócteles caros, sin embargo, había 2 por 1 en parte del tiempo que estuvimos allí, así que sea equilibrado en sí. El chico...

site_logo

smokerboats . 2017-07-03

MORE AT TripAdvisor

Tenía 3 mezclado por £12 entrantes. 95. Tuve que corregir el cajero como querían cobrar 16 libras - así depender de cliente para asegurarse de que obtiene el precio justo.

site_logo

kingbong . 2017-05-28

MORE AT TripAdvisor

That's a good pub which is specialised in cocktails. Food is OK but not impressed with variety. Service is good. Central location. OK overall.

site_logo

taxiarchis2014 . 2017-04-29

MORE AT TripAdvisor

We loved our hen do cocktail class with the talented Bradley. It was perfectly tailored to our tastes and (somewhat lacking) skill set. Good fun and great value. Thanks Bradley!

site_logo

Golnessa H . 2017-04-22

MORE AT TripAdvisor

went here for a drink and it was happy hour(241 on cocktails) so ordered 2 aperol spritz for the price £8.25 if I had paid the full price I would of complained. as they were really weak. they maybe need to go on holiday to Italy to see how to make them properly also while there some people came in for coffee from their impressive coffee machine to be told that they would have to be black as he didn't have any milk.. there's a shop down the road, go buy some..

site_logo

kiaHolmfirth . 2017-04-19

MORE AT TripAdvisor

Specialises in burgers, hot dogs and cocktails.A fairly quiet Tuesday night with one guy serving behind the bar.Burgers reasonably tasty but a bit overcooked.Service a bit slow.

site_logo

Daniel F . 2017-04-19

MORE AT TripAdvisor

We booked a group of us to participate in a cocktail making experience at the snug for a birthday party. It was amazing. When we arrived the birthday girl was presented with a glass of champagne. Prior to the visit we had chosen 3 cocktails to make. The bottles, glasses etc were brought over to our table and our server showed us how to make the first cocktail, which was then shared between us while we took it in turns to make our own cocktail.We made 2 before our sharing platter arrived. The food was delicous, just not enough of it to be honest. Our third cocktail was made and then we were given a bubble gum shot. All in all a fantastic night, great experience and great group activity. I would thoroughly recommend it !

site_logo

cheekyherb . 2017-04-10

MORE AT TripAdvisor

I admit I'm biased, I have fond memories of the Snug from when I was at uni 5 years ago now, but little has changed and it was absolutely delicious. Extremely friendly young staff, great music, "snug" environment. When we went in at around 5pm on a Wed it was nearly empty so it may not be surprising that our food arrived very quickly. Cocktails were buy one get one free and the two we tried were even better than imagined and utterly delicious (so we kept getting more of the same). It's my favourite place, and we both came away full, tipsy and very very happy.

site_logo

Joseph R . 2017-03-08

MORE AT TripAdvisor

I booked a table with a friend for 7pm and arrived on time as we were going to the cinema for around 8pm. We were pointed to our seats by the only member of staff serving the bar and the food and told he would be over soon. We waited 25 minutes before I went up to the bar to ask that he take our order as we were in a bit of a rush and was told there was a half hour wait on food. So we wouldn't make the film. We hadn't even had drinks orders taken. God knows how they cope when the restaurant is busy. Anyway, we got our coats and walked out. Had a very substandard Burger King and went to the film on time. Unfortunately, I am not sure I would go back.

site_logo

HollColl . 2017-02-03

MORE AT TripAdvisor

Waited for 45mins and my fish and chips wasn't here. Paid n left w/o the food to catch the train. Not a lot of customers. Fewer than 10

site_logo

secretcheungh . 2017-01-03

MORE AT TripAdvisor

We popped in here for cocktails before a meal at a local restaurant. It was buy one get one free on all cocktails, including mocktails for our drivers. There is an extensive range and they were very tasty. We did have a problem with the ladies behind the bar forgetting an order but they soon made it when reminded.

site_logo

mayatree . 2016-12-20

MORE AT TripAdvisor

Ganska gott, snabb service och mysigt ställe. Maten var so-so, detta ställe är mer till för att dricka än att äta. Burgaren var sjukt över pepprad. Varning för dom svennson som jag som inte gillar kryddigt; pommfriten kommer som 'default' med spice på. Det står inte på menyn så om du inte vill ha det så ta inte skinny fries. Maten smakar inte autentisk 'american' men fortfarande ganska god. Stället är mer intressant än dom finare resturangerna runt om. Mest rekommenderar jag detta ställe om man vill ta några drinkar med lite comfort food till snacks.

site_logo

Orm S . 2016-11-12

MORE AT TripAdvisor

Visited The Snug as our hotel bar was dire. Found ourselves a little gem. Arrived during happy hour, staff were friendly and made some excellent recommendations on the cocktails. Fully recommend the Snuggish which was so good we had two. Food looked good, although we didn't try it. The bar is small, but there's a nice atmosphere.

site_logo

Lesley-teacher . 2016-10-29

MORE AT TripAdvisor

Took a chance on this place based on recent reviews. Overall relatively pleasing. Despite not having buns for burgers, no nuggets from child's menu and always wanting to cover chips in their special seasoning - without telling us beforehand or asking us - we did enjoy our meal. They accommodated our request for plainer food. The barman was patient and helpful. Overall better than expected.

site_logo

Gavagcla . 2016-08-24

MORE AT TripAdvisor

Lovely 2 guys behind the bar, ever so friendly and made our visit a memorable one. Tasty (buy 1 get one free happy hour) cocktails, well worth a visit.

site_logo

LauraJane1986 . 2016-08-20

MORE AT TripAdvisor

This has to be one of the worst meals I've ever had. It was the night before our wedding and we were meeting friends as it was my husband to be's birthday. The food was absolutely appalling, I can't believe so much can go wrong with steak and chips, both overcooked. The manager did give us a discount but it really took the shine off the evening and I definitely will not be returning.

site_logo

CambridgeSandra22 . 2016-05-29

MORE AT TripAdvisor

Walked in for a late lunch and enjoyed a delicious share plate. Best of all a Norwegian choir came in and while enjoying a pint or two sang a lively wedding march. The kind of quirky thing I love about visiting England.

site_logo

Rose2011085 . 2016-05-29

MORE AT TripAdvisor

Visited The Snug the evening before a friends wedding for a relaxed gathering. We were informed that there was a new menu this week that was very exciting. We ordered 5 X flat steaks and 1 burger. The waitress then advised us that they only had 3 steaks left. When the food arrived the 3 times cooked chips with the steaks were burnt beyond recognition. When we raised this with the waiter he said it was the spices they used ..... But these were not spicy chips. The thin fries that came with the burger were greasy and cold. 2 of the steaks we ordered as medium / raw yet all 3 steaks came well done. We were advised that the chef was new and getting used to cooking. The front of house staff were very apologetic and polite. A very disappointing meal and would definitely not recommend.

site_logo

Alison K . 2016-05-20

MORE AT TripAdvisor

Staff were lovely, but our egg on toast took forever to arrive! We were told it was a new chef & he had a melt down. Wouldn't have minded if they'd offered us a pot of tea whilst we were waiting but they didn't. Eggs on toast when they finally arrived was a bit blah, the chef obviously didn't know how to do scrambled eggs.

site_logo

jobhopjulie . 2016-05-09

MORE AT TripAdvisor

Average cocktails but nice, low-key space. Staff friendliness is hit-and-miss but hey. Haven't tried their food. Worth it if you're nearby but wouldn't go out of my way to come here.

site_logo

hb1987 . 2016-04-22

MORE AT TripAdvisor

My partner and I shared a platter, everything on it was full of flavour and good value. It was aimed at being a entree sharing platter for 4 but we had it as our main and was more than enough for us both. The cocktails weren't fantastic but as they were 2 for the price of 1 we couldn't really complain....Friendly staff and great atmosphere. We'll definitely be back!

site_logo

Robyn G . 2016-04-21

MORE AT TripAdvisor

We popped in after dinner for a couple of cocktails. There is a great selection and the ones that we picked were superb. The staff and manager were super friendly. We will definitely be going back.

site_logo

Tom K . 2016-04-03

MORE AT TripAdvisor

Title of this review says it all. Food was tasty and reasonably priced. Cocktails were delicious and 2 for 1 (even on a Saturday which is practically unheard of in most places!!!!). Service was friendly and efficient even though they were super busy running food to tables and making drinks (cocktails are really time consuming). Will definitely be back.

site_logo

laura_downing . 2016-04-02

MORE AT TripAdvisor

Popped in having visited the St Albans branch and knew 2 4 1 on any cocktail all day up to 9pm. Quiet drink with good tunes playing and great guy behind the bar who was very helpful suggesting cocktails and making us feel comfortable.8 cocktails for £30...all delightful. Can't complain

site_logo

MrCalUK . 2016-03-26

MORE AT TripAdvisor

What pub runs out of cheese,and chocolate brownies apparently this one.Ordered 4 meals the hot dogs were good but the chicken stack was dreadful,Brie instead of cheddar,dried up chicken sulking beneath bbq sauce and a salad that was more tired than me after a marathon.All capped of by a waitress who seemed not to give a hoots about resolving our complaints.What a shame as we have eaten here before and had some lovely meals,looks like I will be taking my business elsewhere.

site_logo

john-suffolk2 . 2016-03-06

MORE AT TripAdvisor

非常に家庭的な暖かい雰囲気のお店です。ただし美味しいお酒や食事は期待しない方がいいでしょう。ちょっと一服するのにいいと思います。

site_logo

崇鳥 . 2016-02-15

MORE AT TripAdvisor

We hadnt been or heard of the snug before and were met at the door by Emma...she was a real delight, her warm friendly persona and product knowledge was second to none...she really made our time there rememorable...the warm italian ciders are to die for too as were the buffalow wings.... Emma was a real star, well done

site_logo

Sarah L . 2016-02-14

MORE AT TripAdvisor

I popped into The Snug for a snack and a pint after shopping. It was a windy and rainy day and as soon as I got into the pub I felt safe! Lovely staff, good chips and a pint of lager soon had me ready for the last leg of the walk home.

site_logo

pjbarner . 2015-12-30

MORE AT TripAdvisor

Went in for a Sunday morning breakfast. Unfortunately it was really disappointing: a couple of teaspoon's worth of bacon burned to charcoal, an overcooked hash brown, a poached egg that had been turned to rubber, 1/20th of a portobello mushroom and some wafer thin undercooked toast. The only nice ingredient was some baked beans. Disappointing that this plate of food would be served.

site_logo

A TripAdvisor Member . 2015-12-20

MORE AT TripAdvisor

Bit off beaten track but good basic grub. Lovely staff and clean. Perfect if you are visiting the fitzwilliam museum or staying at the lens field hotel

site_logo

tillymint59 . 2015-11-22

MORE AT TripAdvisor

I've been to the Snug many times for one of their (pricey) drinks with friends. But this week was the first time I'd eaten there. I'd already had a mail meal that day so ordered Nachos. Normally a safe bet. They came in a cereal bowl (weird) stale tortilla chips, a small dollop each of sour cream, guacamole and salsa. Enough jalapeño peppers to sink a small ship and a tiny sprinkling of grated cheese. And that was it. Straight from the packets to the table, not shown to the grill to melt the cheese and still in a cereal bowl!!!! My son had a sausage and egg bap - that was a sorry looking specimen too!

site_logo

Rachel B . 2015-11-21

MORE AT TripAdvisor

I've been here a few times for drinks with friends. It's been newly renovated, not that anything really seemed to change other than a new area at the front with power-plugs for laptops. The bar is small and cramped, and often full. There is a seating area outside for summer, but not much use when it's cold. Inside the atmosphere is normally good, and the staff polite, friendly and helpful.Well situated close to the centre of town, and on the way to the station. Although there are much nicer pubs just round the corner from it. It's also more expensive than other pubs around.Unfortunately for a pub in the University city of Cambridge, the management demonstrate their lack of understanding of the constituent parts of language by spraying grammatically incorrect sayings on their walls.

site_logo

ausome_a . 2015-11-08

MORE AT TripAdvisor

Fine in every respect. You won't be disappointed. Nothing to rave about though. Safe bet for an okay night out.

site_logo

Zofia M . 2015-10-25

MORE AT TripAdvisor

fast and great service at lunch with tasty food - we had fish finger buns - at night lively, fun music, seating available and fantastic range of cocktails available

site_logo

SarahMH82 . 2015-09-27

MORE AT TripAdvisor

Super Essen (Sandwich, Burger, Panini, etc) zu super Preisen mit Lunch Angeboten. Und vorallem sehr netter Service. Happy Hour von 15:00 bis 21:00 Uhr nimm 2 Zahl 1.

site_logo

Catharina W . 2015-09-11

MORE AT TripAdvisor

Popped into it for a quick drink on the way back to the hotel, not impressed with the beer they seved up.

site_logo

oysterman . 2015-06-08

MORE AT TripAdvisor

Very attentive staff, the food was very nice and the cocktails really good. We'll worth a visit, especially during Happy Hour when there's two for one on all cocktails

site_logo

TKKelly . 2015-03-02

MORE AT TripAdvisor

Been there twice for lunch in the past 2 weeks. Food is on the cheap side but service is slow. Nice staff and atmosphere. Nothing to complain about, but no wow factor either. Just an ok place for lunch really.

site_logo

DwithoutK . 2015-03-02

MORE AT TripAdvisor

Evening drinks with friend. Didn't eat (though have in the past and enjoyed it). Extremely friendly and happy staff. Good crowd (20s to late 40s I'd say), and good cocktail menu - esp the Dick Dastardly! Go and enjoy!! PS - the Dashwood NZ sauv blanc is fantastic, though expensive

site_logo

Augeas . 2015-02-15

MORE AT TripAdvisor

Visited here on a Friday night after having a craving for somewhere to meet, play cards, drink cocktails and eat. We were greeted by a very friendly young girl who was very bubbly and attentive, who quickly found and cleared a table for us.We took advantage of the 2 for 1 cocktails, all of which we tried were very nice. Though probably would not be worth the price tag out of the happy hour. Our food order was taken very quickly but I have to say the actual wait for the food was a little slow - not that we were too fussed as we were deep into a card game of yaniv at this point!The food itself was a little disappointing - the burger I had was slightly overcooked and didn't quite live up to the description on the menu. Overall a little average. The vegetarian platter that two other friends shared was rated fairly highly however.Overall it was a good experience; especially if you are just coming here just for a place to meet with friends and enjoy their cocktails.

site_logo

Raikkon85 . 2015-01-18

MORE AT TripAdvisor

Well been there twice and should have stopped after the first time, however on both occasions, it takes ages to get the food once ordered even if it is a starter let alone a main course.So if you have a lot of patience and time, do visit.Note: noticed that on both occasions it is staffed poorly with one server for the entire place and also one bar tender.

site_logo

colorNspice . 2015-01-08

MORE AT TripAdvisor

My friend and I were staying in a hotel down the road from The Snug. We enjoyed cocktails and some delicious mac and cheese. Th service was excellent and the staff very friendly and efficient. Shame we don't live in Cambridge otherwise we'd love to visit this great bar/eatery on a regular basis. Highly recommend.

site_logo

Gayle R . 2014-12-28

MORE AT TripAdvisor

We popped in for lunch on a Friday. Ordered fish and chips and a burger. All good, no problems. Reasonably priced.

site_logo

Charles S . 2014-12-07

MORE AT TripAdvisor

Foods ok, reasonable price and quality, nothing special though. Poor desert menu. Not the best bit about the place though. Staff very good - extremely friendly, very attentive and they take your order at the table. 241 cocktails - every day 3pm-9pm, even Fri/Sat which is good. There's a lot to chose from, 50+ I reacon. Expensive at £8-9 each but at 241 very reasonable

site_logo

ollie3686 . 2014-12-07

MORE AT TripAdvisor

Our waitress was very welcoming and friendly although the food was a bit boring and not ever so flavourful. The nachos sounded great on the menu but unfortunately didn't match up to the description.I might come again to the try the cocktails as we didn't get a chance this time.The music was good, but I probably wouldn't recommend the Snug to anyone.

site_logo

Emily N . 2014-10-12

MORE AT TripAdvisor

Good beer and food, cozy atmosphere. Unlike many British pubs, the waitress took our order at the table.

site_logo

Gerald R . 2014-10-08

MORE AT TripAdvisor

I came here with 2 other friends for a quick bite for lunch. After we ordered, we were waited around 40 minutes, with no sign of food. We asked our waitress, who came back very red faced and admitted she had forgotten to put the order through in the kitchen. She was very apologetic, but we had to wait an additional 30 minutes for our food to come out. The food was nice enough, but nothing to write home about. When we asked for the bill, I asked for a discount, as we were waiting well over an hour for food, in the end. The manager was courteous, and gave us 1/3 off without any fuss. Good job it was induction week, and our time was flexible. Not really a place to come when you are pushed for time on a lunch break. So all in all, nice enough, but there are better places in the area.

site_logo

SSSB21 . 2014-10-07

MORE AT TripAdvisor

We were staying at the Royal Cambridge Hotel just over the road from The Snug, and were bored with the food there, so we decided to give the snug a try......The food menu is not large by any stretch of the imagination, but me and my husband both decided to settle for the chicken stack. Service was fast and the food was very tasty - a little on the expensive side in our opinion, but it seemed to be the going rate in Cambridge.Now for the drinks......Every day between 15:00 and 21:00 they have a 2-4-1 deal on their 'favourite' cocktails list. We obviously had to try a few, and they were very, very good. Under the 2-4-1 deal they are also very good value for money.Therefore, in our opinion, the service was very good, the food was tasty and the drinks were delicious. Well worth a visit, and we will be back when we're next in Cambridge.

site_logo

Shazza_030711 . 2014-09-03

MORE AT TripAdvisor

we were staying near here and just wanted to sit outside on a gloriously hot evening as we had been walking around Cambridge all day. We had happy hour cocktails and an American style snack. The two young people serving were delightful and efficient and the cocktails and food were really good

site_logo

honestkaren . 2014-07-25

MORE AT TripAdvisor

My family and I ate here twice last weekend and on both occasions the food was excellent (especially the chunky chips), as was the beer, staff were friendly and prices were average for the area, on the friday evening there was even a raffle to have your bar tab paid. the one drawback with the Snug is that service, apparently, can be slow, we waited an hour for our food on saturday afternoon when the place wasn't even busy.

site_logo

Bennie_Hero_McCool . 2014-07-07

MORE AT TripAdvisor

Both bartenders were very friendly, and gave us directions to a good curry place. The zinfandel was lovely, and my friend very much enjoyed her draft cider. We did not take advantage of the happy hour, but it looked good. It's two for one cocktails between 15:00-19:00 every day. It's only for select cocktails of course, but it's a very good selection. And if you don't like what you see on the happy hour menu, there is an ENORMOUS selection to choose for. We didn't eat there, but everything that came out look absolutely delicious. Would absolutely go back and brings my friends with me.

site_logo

JustJo26 . 2014-06-29

MORE AT TripAdvisor

Really enjoyed having a drink here, the pub is compact with nice staff and a great atmosphere. The food however is basic and very expensive, all in the party felt pretty let down by the presentation, quality and value of the food.

site_logo

Pimlico_Jones . 2014-05-03

MORE AT TripAdvisor

Very good little restaurant , it has a lovely atmosphere and the menu is small but the burgers in particular are very good if I may recommend the nacho burger :) the chips are served in mugs which is a quirky touch. I would definitely recommend this restaurant to anyone looking for a good meal out.

site_logo

Toby L . 2014-04-12

MORE AT TripAdvisor

It's a bit pricy but it's lovely, ideal for meeting friends then after wards walk around the gallery.

site_logo

Emmahoney42 . 2014-03-11

MORE AT TripAdvisor

I visited the Snug with two business associates for dinner, it is a good welcoming pub/restaurant with a great atmosphere. The staff were very helpful and attentive which made a for the rather limited beer selection they had on the day we were there. The food was ok, I suspect pitched at the student market both in terms of the selection available and the price. It was ok but I would normally pay more and expect more.

site_logo

Ken S . 2014-03-11

MORE AT TripAdvisor

My boyfriend and I were doing our own walking tour of Cambridge and were getting a bit tired, a bit cold and looking for somewhere to warm up.We happened upon the Snug and went in. The decor and furnishings really do make the place seem snug, and very cosy. The wait staff were very friendly, but I think a little disappointed in our order of tea, hot chocolate and some comforting deserts. However, a few other patrons did put their cocktail making skills to the test - and I can tell you - it was impressive.I had a treacle sponge with custard and it was delicious. I loved every bite and it was the perfect thing to restore me for a walk around the Botanic Gardens.We just relaxed and rejuvenated ourselves and did not feel at all rushed. I would definitely recommend.

site_logo

Orla B . 2014-02-14

MORE AT TripAdvisor

I am rarely compelled to complain in restaurants let alone take to a keyboard to register my dissatisfaction - as the lack of previous reviews will testify! However, a brief breakfast before a midday meeting left me with such a feeling of disbelief that I had little option than to vent my frustration and save my dog!I entered 'The Snug' and was happy enough with the surroundings, the one member of staff was also pleasant enough and provided menus and took our orders. The food arrived in around 5-10 minutes,- no problem - but the eggs benedict and the american pancakes my eating partner and I had ordered were quite astonishing! I don't know who they had working out the back but I presume they were a misogynist of the highest order. The eggs benedict: two burnt halves of english muffin topped with packet ham - described as gammon - and two cold poached egg swimming in cold hollandaise - mmmmm! My partner fared no better with what tasted like value pancakes set to with a blow torch, cold fried banana and stale sugar. When I asked for the bill in disgust, having attempted a few mouthfuls, I was asked whether everything was to our satisfaction...I obviously said no, explaining that it was burnt and cold, to which the - quite pleasant and newly arrived - waitress replied that she would pass on our comments; I am sure the Crippen wannabe in the kitchen was mortified! So - I won't be going back there and, to be honest, I still get chest pains just thinking about the price of the bloody meal - £18-00! For eggs benedict, pancakes a coffee and a coke! I have to stop now and go for a lie down.

site_logo

Elston G . 2014-01-30

MORE AT TripAdvisor

The Snug has great atmosphere, good food and drinks... and great coffee with pleasant and friendly staff - There are many good eateries in Cambridge, and this one is worth a visit also.

site_logo

Danusia10 . 2013-11-11

MORE AT TripAdvisor

Love this place. Never seen so many cocktails on a list and two for one on all favourite cocktails till 9pm daily is a great offer. Food was good, the burger especially nice. Will be back.

site_logo

spur365 . 2013-10-13

MORE AT TripAdvisor

On our first night in Cambridge we went there and could have quite happily gone back breakfast, lunch and dinner. Great range of food/drink, efficient service (particularly from Rosie) and well priced too. 11 out of 10 for the Trumpington Snug!

site_logo

Rbg118 . 2013-09-29

MORE AT TripAdvisor

After locking myself out on a rainy Monday evening, I decided to avail myself of the shelter that is The Snug whilst waiting to be rescued. Just a short walk from my front door, I have been into this establishment on quite a few occasions but strangely never thought to review.I am normally tempted by the fantastic cocktails (which deserve a review of their own!) but this evening stuck to a soft drink and dinner. The food is what I would classify as 'pub fare' but so nicely done that it is a pleasure to eat there. Rib eye steak cooked exactly how I requested, friendly staff and nice surroundings (which are small but perfectly formed). When the sun shines the outside tables are full, and even on a Monday there was a nice buzz about the place.I must forget my keys more often :)

site_logo

ladyaus . 2013-09-11

MORE AT TripAdvisor

Lovely place away from the hustle and bustle of Cambridge city centre at night - very friendly and attentive staff, great burgers, excellent cocktail menu, fab selection of beers, clean toilets - nothing to moan about!Great place - just a shame it's so small! But then maybe that's part of the charm. Top marks.

site_logo

Steffi_UK . 2013-08-21

MORE AT TripAdvisor

You won't go hungry here with the Snug's new food menu. Looking for something light I had a panini, which was still huge and a friend of mine (who says he is used to having his main meal for lunch), had the double trouble burger and confessed defeat towards the end. The staff are super friendly and the pub has a good choice of beers and with the TV going in the background you can keep up to date with the latest sports news, but this was not overwhelming like a Walkabout. Surprisingly not dominated by students.

site_logo

William R . 2013-08-04

MORE AT TripAdvisor

often lunch here, for a straight forward burger type of lunch, or panini, good selection and very reasonably priced,

site_logo

AlexS1968 . 2013-07-11

MORE AT TripAdvisor

I have frequented the snug many a time in the last 2 years since moving to the Cambridge area and have generally loved the place. We have chosen it as our go to place for the 6 nations and love the cocktails they offer for the big events. However a change in both the cocktail menu and the food menu has been good and bad. The good: the cocktail menu is immense and each cocktail is expertly done, mixed with the 2-4-1 is brilliant and before you know it you have tried 6 cocktails in a row you have never hear of. VERY GOOD! However the bad: recently I have ordered some of the food which has been badly done. Today I ordered the new ribs and its looked amazing when it came out but somehow the cook forgot to cook it. I bit into it to find it cold and worst of all strill dripping in blood. This obviously put me off eating despite the Managnent offering to make me another so I got a refund (all be it minus my gratuity tip). Still it's a good place and the staff and Managnent are really nice just the foods not great....

site_logo

pol999 . 2013-06-15

MORE AT TripAdvisor

Came to the snug about a month ago and food was good. So i brought friends along. Portion size is very small, only got 11 chips in a mug and cost over £2.50. When I commented on the portion size being smaller the barman had only just joined so asked another man (more 'experienced') who shouted across the bar that its "same price but bigger portions" you only need eyes to see this was not the case. When I went up to the bar a while later the experienced barman laughed at the fact that we commented (not complained). Overall very rude and overconfident senior staff and a complete rip off.

site_logo

Emma C . 2013-05-22

MORE AT TripAdvisor

I have been to the Snug before and it seemed ok, so I returned with a few people for a goodbye lunch for a colleague. We all had a look at the lunchtime menu which had some deals on it, and 3 of us ordered burgers. The food was alright, nothing spectacular, but you can't go too far wrong with a bacon cheeseburger.I was annoyed to find when our food was brought out that 2 of us were given the "full burger meal" and one of us (apparently the only one who had pointed directly to the lunchtime menu when ordering) got the lunchtime burger, despite it being 1pm, and that the only menu on our table was the lunchtime one. The difference? A pot of coleslaw the size of a custard cream. The price difference? £5. I unfortunately paid first out of the 3 of us, so it was only after payment I realised this ridiculous price difference. I pointed this out to the barman who served us, who acknowledged the price difference but otherwise said nothing. I will not be eating there again.

site_logo

Ben K . 2013-05-08

MORE AT TripAdvisor

Good food, nice service, real patrons from the surrounding area, chicken wings delicious, great menu of burgers and sandwiches plus much much more like fajitas and breakfast All Day!

site_logo

BigTop_13 . 2013-04-28

MORE AT TripAdvisor

Always smells of grease but staff friendly and food quite good convenient place to meet friends but is not a patch on The Vine which it replaced.

site_logo

Judith N . 2013-03-06

MORE AT TripAdvisor

Judging by its' menu, the snug is more of a bar than a restaurant. At lunchtime more focus is needed on a short, fresh menu, removing the clutter of sticky paperwork offering an uninviting(at lunchtime anyway) . The interior is brown. Very brown. And rather sticky, possibly with the residues of the night before. Judging by the menu, this is a boil-in the bag or stick it in the microwave offer. I must confess to having visited twice this week, largely because it is the nearest joint to my workplace and both times I needed lunch in a hurry, once with a friend, once with a business colleague. Neither good; the food that is, the company was sparkling and witty. Fish and chips particularly dire, the small size sounded good for a girly at lunchtime, but was in fact a dried up tail of batter from the freezer. On both visits, spaced a week apart,the coffee machine was broken. A large screen at the end of the bar plays the news, complete with oft hysterically mistranslated subtitles for the deaf. The place was pretty empty. I'm sure you can get a decent cocktail in the evening, but by day I would head down Trumpington street to Browns for an altogether more vibrant atmosphere and better food.

site_logo

onlooker1 . 2013-03-01

MORE AT TripAdvisor

This is a decent pub located near the Univ. of Cambridge and Trumpington St. Average food and okay beer selection makes this place.....well, average for cambridge. It is what it is and nothing more.

site_logo

xtalguy_11 . 2013-02-25

MORE AT TripAdvisor

Went there for brunch, my girlfriend ordered an egg benedict which was quite okay and i got a full breakfast. The sausages were horrible but the mushroom is great. Paid 11 pounds for both with a latte, 25% off with a student card. Not too bad for value

site_logo

EANSHo . 2013-02-20

MORE AT TripAdvisor

We popped in for a quick drink on the way back to our Hotel. The decor is modern and not particularly inviting to anyone of my age group - 50! It was one of the dearest bars we had been in and wouldn't be in a rush to go back again!

site_logo

ginmonkey . 2013-01-26

MORE AT TripAdvisor

Similary restaurants in East of England

restaurant_img
3.9

526 Opinions

location-icon22 Church Lane
American
outdoor_seating_106795takeaway_106795delivery_106795

Lovely cosy Inn, little tired on the outside, excellent real ales and good food, staff very accommodating, nice clean room would recommend

restaurant_img
3.9

1747 Opinions

location-icon529B Newmarket Road
American
outdoor_seating_335167takeaway_335167delivery_335167

Delivery driver took 47 minutes to get to us then didnt have change for the delivery. Very poor.

restaurant_img
4.3

2490 Opinions

location-icon3 Brookgate Cambridge
American
outdoor_seating_312778takeaway_312778delivery_312778

We had a disappointing experience during our visit to Cambridge. The steak was undercooked, with noticeable blood present, and the chicken we ordered lacked flavor and appeared pink, suggesting it may have been old. We requested for napkins but did not receive them, and the customer service left much to be desired.

restaurant_img
4.4

2605 Opinions

location-icon2 Free School Lane
American
outdoor_seating_105883takeaway_105883delivery_105883

Food was ok. Nothing special unfortunately. Hoped for more from them seeing as it's BBQ'd in house. Too much sauce on ribs overpowered the meat. Wings were good but they buy those in. Pulled pork not much flavour and bun dry. Service was good.

restaurant_img
4.5

6693 Opinions

location-iconDowning Street
American
outdoor_seating_106470takeaway_106470delivery_106470

Revolution is a absolutely amazing experience. Especially the doorstaff, they are absolutely on point, very professional and a absolute unit, they go above and beyond. Especially the one with the bandana. 😉