The best restaurants serving American food in England

The food took time and drinks took so long to come

The way I have just been spoken to by not 1, but 2 of the staff is absolutely disgusting and I will not be returning. 1 individual in particular, Lilly. After standing and waiting for 15 minutes at the bar to pay for my food, all 5 members of staff (besides the manager) came tottering out of the kitchen to which I said "ive been waiting here for 15 minutes can I pay", she began to shout at me whilst in the restaurant, telling me the had an issue in the kitchen that they were sorting, even though the manager had asked them twice to come and and help. After speaking to me like a peice of dirt, I asked "excuse me who are you talking to like that?" Which she responded "you, im staff and you need to respect me, I was busy sorting stuff that has nothing to do with you". I asked her "whats your name?" As her name badge was covered, she looked me up and down and turned away. I then asked one of the other members of staff "whats her name?" And she said "sorry im not allowed to share that information with you". I asked who the manager was, she pointed to the man who was quite clearly very stressed with the staff team and their level of incompetence. I asked "whats her name?" In which he told me "lilly". What is concerning to me is how she so comfortably spoke to a customer like this with absolutely 0 repercussions. It is disgusted.

We have been three times to this restaurant first time we were told we hadn't booked and couldn't get in fair enough. Second time we went inbthe restaurant was empty but was told there would be over an hour wait for food as they were expecting a large party to come in. I asked we were there first surely they would take our order first but told they wouldn't? Last chance was yesterday went in stood at the door waited to be seated this was just after 7:00 p.m. to be told that the kitchen was closed They were no longer serving food? Don't bother wasting your time they obviously don't need your money or want your money Go to a restaurant that actually wants customers.

What an excellent manager and waitress today. Manager went above and beyond in helping us. Waitress was lovely, nothing was too much trouble. Food was absolutely fantastic. Would highly recommend with no hesitation. Very friendly. A lovely experience and we will be back 😊

We visited the restaurant in Staines for my grandsons 9th birthday and I wasn’t impressed. My husbands burger came out stone cold and he had to send it back which meant we didn’t eat together at the same time. The member of staff was apologetic and got him a new meal but that’s not the point. It is not the cheapest place to eat in fact it’s quite pricey and you would expect food to come out hot not cold. I will say one thing the staff who served us were very pleasant and sang happy birthday to my grandson which was nice and gave him a slice of cake that’s the positive but I’m afraid the food is not up to standard and we were very disappointed.

Shame it's gone, we loved eating here. What a loss. Beefeater used to give great value meals and such friendly staff. Sorry to see another great chain disappearing.

Our first visit to this upmarket steak chain was at the branch which is just round the corner for us in Brookmans Park, an area that is not particularly blessed with good restaurants. It's certainly convenient and easy to locate and there is plenty of parking space though the car park was pretty full indicating a busy restaurant. And that was indeed the case when we entered. There's an upstairs too and that looked very busy along with the street level. The first impressions of the restaurant itself are quite favourable with polished dark wood everywhere and a good array of wines (mostly red of course) displayed in glass cases. We were shown to our table without delay and ordered drinks including red wine, local beer and some soft drinks. Between the three of us we ordered the Butchers' Block and though it said that it was meant for two (one if really ambitious) we found that it was great for the three of us. It comprised a variety of meat with some sides though we all felt that the best cut was the ribeye, which was cooked well to the medium-rare that we requested. The onion fritter accompanying it was very tasty and far superior to onion rings and the bone marrow was juicy too. You get two sides with this platter - we found the new potatoes good and the fries were alright but of the extra sides that we ordered, the mac 'n' cheese was a little underwhelming. We had also ordered a half plate of ribs, which were also disappointing - very dry and with very little meat on the bone. Before we had our main course we were served an excellent crispy salad bowl (with a wide choice of dressings). But the main quip was that we had to wait an hour for the main course and the salad came only 10 minutes before the main. Surely the salad could have come sooner and indeed an hour for the main was really too long. The service was decent and friendly though our waitress pushed us hard to order a dessert. They don't implement a mandatory service charge, which is rare these days, so it's up to you to tip.

Great experience, felt welcomed and enjoyed the food greatly. huge thanks to our waitress sage, very kind and a great waitress.

Been here a few times and everytime has been fantastic, amazing food and always such nice staff, never had to wait too long for the food

Been to the box hill restaurant a few times now. The place has great decor. Service was good. Chicken wings were bit underdone, meat was fine but skin was big time soggy and not crispy at all. Chips were a huge disappointment as very oily like they had been sat there for a while to soak the fat up then thrown back in the fryer go heat them up. Only ate a few. Deserts fab ! Overall it was ok at best

Visited The Bull, Wheathampstead for a meal and catch up with friends. We had a lovely meal with everything delicious and cooked to perfection. Our waitress, Belinda was attentive but not intrusive and was very knowledgeable about the dishes on the menu. I couldn’t decide which cocktail to choose and Belinda recommended the Disarrano Blush which didn’t disappoint and I highly recommend too. The Bull is well worth a visit, lovely location especially if you get to sit outside by the river on a nice summer’s day.

It’s been a long time since last been to TGI Fridays. We had the best service from Lena in Sheffield Meadowhall branch on Sunday 3rd for an early lunch as helped with menu and was really attentive and personable. An amazing asset to TGIs. Food was really good but service made the experience. Will be coming back

Not been to TGIs for a while but after a wander around John Lewis my elderly mum said how about we go to TGIs - as she’d not been for years . We are so glad we did we where greeted by Hasmita and her colleague who helped me key my car reg into their machine to save I guess being charged ( I had left my glasses in my car ) . Hasmita looked after us and her service was superb helping us through the different menus available and was very patient as it took myself and my mum ages to decide what to have . Nothing was too much trouble . The food itself was superb - we both had the boneless chicken in hot sauce followed by the sesame chicken strips . Food was hot , arrived quickly and was nicely presented and very tasty . The ambience and cleanliness of the restaurant was also first class - I would definitely reccomend a meal here and thank you Hasmita we both had a great time thanks to you :-)

Visitó TGIF para una bebida, tenían 2 por 1 opción / oferta que funciona todo el día. . Compra un cóctel y consigue 2 (igual) , fuimos por un té helado de isla larga, estaba bueno pero no tan fuerte, por alguna razón en Reino Unido el porcentaje de alcohol es menor en cócteles en comparación con Bombay. Bonito lugar grande, pero no mucha gente incluso en un sábado por la noche. Se estaban preparando para Halloween, espero que el evento ilumine el lugar. .

Beautiful settings - Shannon was an amazing hostess with the mostess will definitely be coming back soon, thank you very much